2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Electrical system, Engine, Oct 30, 2014
OUTSIDE TEMPERATURES WERE OVER 100F. VEHICLE CUTOFF - LOST ALL POWER AND WAS COASTING. SHIFTED TO NEUTRAL TO RESTART - WHICH IT DID. PULLED OFF THE HIGHWAY CALLED HERTZ ROADSIDE ASSISTANCE. VEHICLE CUTOFF AGAIN WHILE PARKED. DID NOT IMMEDIATELY RESTART. RESTARTED AFTER ABOUT 10 MINUTES. VEHICLE WAS TOWED BY HERTZ. *TR
Power train, Oct 26, 2014
TRANSMISSION JURKS WHEN CHANGING GEARS. *TR
Vehicle speed control, Engine, Oct 25, 2014
WE LEASED A 2014 ESCAPE IN MARCH OF 2014. FROM THE START IT HAS A PROBLEM ON ACCELERATION, IT WILL HESITATE AND ALMOST STALL WHEN PULLING OUT INTO TRAFFIC. THE HESITATION IS SPORADIC AS AT TIMES IT IS OK. WE NOTICE AT LOW SPEEDS AROUND 20 30 MPH WHEN ACCELERATING IT BUCKS, WILL NOT TAKE GAS. AT TIMES IT HAS BECOME SO FRUSTRATING I WILL STOP THE CAR AND RE START IF TRAFFIC PERMITS. THIS COULD BE A VERY UNSAFE CONDITION AS WE NEVER KNOW WHEN IT WILL DO IT. IT DOES IT USUALLY WHEN IT IS COLD HOWEVER IT HAS DONE IT AFTER DRIVING FOR HOURS, STOP FOR 15 MINUTES AND IT DOES IT THEN TOO. WE HAVE TAKEN IT TO THE DEALERSHIP BUT IT NEVER HAPPENS THEN. THIS IS CONSTANT AND ANNOYING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Oct 21, 2014
LOST POWER TO TRANSMISSION WHILE ATTEMPTING TO PASS A VEHICLE, ENGINE REV WAS HIGHER LOST POWER IN TRANSMISSION, THEN IT KICKED BACK IN. *TR
Fuel/propulsion system, Oct 20, 2014
THERE'S A STRONG ODOR OF GASOLINE IN THE ESCAPE, ESPECIALLY AFTER FILLING IT UP WITH GAS. I HAVE ALSO NOTICED A LEAK OF GAS UNDERNEATH THE VEHICLE. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Oct 19, 2014
I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE REASON I BUY NEW IS FOR PEACE OF MIND. NOT EVEN , 10,000 MILES ON THE CAR AND IT BRAKES? WHAT GIVES. I HAVE ALREADY TAKEN IT BACK TO THE DEALER ONCE (THE DAY AFTER I BOUGHT IT) BECAUSE IT TRIES TO STALL WHEN SWITCHING FROM REVERSE TO DRIVE, BUT THE DEALER MADE SOME EXCUSE AND SAID TO WATCH AND SEE IF IT CONTINUES. I AM JUST GLAD THAT I WAS WITHIN CELL PHONE SIGNAL RANGE BECAUSE I HAD JUST NOT BEEN A FEW MINUTES BEFORE (SCARY). *TR
Structure, Oct 16, 2014
THE REAR HATCH WHERE THE HANDLE BAR IS TO CLOSE THE BACK HATCH HAS RIPPED OFF. THIS IS NOW HANGING AND HAS CAUSED THE BACK PLASTIC PIECE THAT HOLDS MY WINDOW, WINDSHIELD WIPER, AND WHERE I AM SUPPOSED TO PULL THE HATCH DOOR DOWN TO BE USELESS. IT JUST FLAPS NOW. I CANT SHUT MY DOOR WITH THE HANDLE THAT WAS PROVIDED SINCE IT FELL OFF!! I HOPE THIS DOESN'T MAKE MY WINDSHIELD LEAK OR HURT THE WIPER. *TR
Air bags, Oct 16, 2014
VEHICLE WAS TAKEN IN FOR NHTSA 14V-237 (SIDE AIRBAG DEPLOYMENT RECALL). AFTER THE WORK WAS SUPPOSEDLY DONE, THE CLOCK NO LONGER WORKS. THE COMPLAINT IS IF THE CLOCK NO LONGER WORKS WILL THE AIRBAGS WORK OR WHAT OTHER SAFETY FEATURES WERE AFFECTED THAT MY NOT WORK. *TR
Fuel system, Gasoline, Structure, Oct 16, 2014
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SHIELD AND GAS TANK DAMAGES. *SMD THE CONSUMER RAN OVER A METAL STRIP IN THE ROAD. THE METAL STRIP HE RAN OVER, PUNCTURED A HOLE IN THE SHIELD AND GAS TANK. THE DEALER REPLACED THE GAS TANK AND SHIELD. THE CONSUMER WAS INFORMED THE SHIELD WAS FLIMSY. *JB
Air bags, Seats, Oct 7, 2014, crash
I WAS DRIVING ON SOUTHFIELD FREEWAY IN MICHIGAN ABOUT 5:15 PM, I WAS IN THE LEFT LANE WHEN TRAFFIC STOPPED. I STOPPED ALONG WITH THE CAR IN FRONT OF ME. AT THIS TIME THE CAR BEHIND DID NOT STOP GOING SOMEWHERE BETWEEN 20-40MPH HIT MY CAR IN THE BACK AND PUSHED ME INTO THE CAR IN FRONT OF ME. THE AIR BAGS DID NOT DEPLOY EVEN THOUGH I GOT HIT FROM BEHIND AND PUSHED INTO ANOTHER VEHICLE. THE FORCE WAS SO STRONG THAT IT BROKE MY DRIVER SEAT AND MY GLOVE BOX. MY FORD ESCAPE WAS TOTAL LOSS IN THE ACCIDENT. I SUFFERED SOME BUMPS AND BRUISES AND WHIPLASH AND DID GO TO THE ER FOR THESE INJURIES. *TR
Air bags, Oct 2, 2014
I GOT A RECALL NOTICE MY AIRBAGS MAY SHORT OUT & TAKE IT TO MY FORD DEALER. I DID OVER 3.5 MONTHS AGO AND THEY SAID FORD WAS WORKING ON A FIX TO MY SOFTWARE MODULE. INSTEAD IT STOPPED MY CLOCK. IF MY AIRBAGS DIDN'T WORK FOR 10 MONTHS HOW DO I KNOW THAT FORD FIXED THEM? WHERE IS THE TEST THAT PROVES IT? AM I DRIVING WITHOUT AIR BAGS? FORD CAN'T EVEN FIX A CLOCK, HOW DO I KNOW I AM SAFE IN MY NEW CAR? WHERE IS THE TEST TO CONFIRM I AM SAFE IN MY CAR AND THAT THE AIRBAGS WILL DEPLOY? WHEN I CONTACT FORD THEY SAY THE ENGINEERS ARE WORKING ON IT BUT IT HAS BEEN OVER 3.5 MONTHS AND NO ANSWERS. I FEEL UNSAFE, WHERE'S THE PROOF THE AIR BAGS WORK SINCE THE RE PROGRAM. THE CLOCK IS ANOTHER MATTER BUT IF THEY SCREWED UP IN THE FIRST PLACE & TRIED TO FIX IT, HOW DO I KNOW THEY DID? *TR
Tires, Sep 27, 2014
2 TIRES FROM SAME LOT ON BRAND NEW CAR HAVE BEEN DEFECTIVE IN ONE MONTH'S TIME, CAUSING BLOWOUT ON FREEWAY AT HIGH SPEED. THANKFULLY, NO INJURIES WERE INCURRED. THIS HAPPENED 100 MILES AWAY FROM NEAREST SERVICES, REQUIRING TOW TO NEAREST DEALERSHIP. FORD MOTOR COMPANY REPLACED EACH DEFECTIVE TIRE AT TIME OF INCIDENTS; HOWEVER, 2 REMAINING TIRES WILL NOT BE COVERED FOR REPLACEMENT UNTIL SUCH TIME AS THEY BECOME DEFECTIVE. I AM CONCERNED THAT THE ENTIRE LOT NUMBER IS DEFECTIVE AND THAT I MAY INCUR THE SAME PROBLEM IN THE FUTURE WITH THE REMAINING 2 TIRES WITH POSSIBLE LOSS OF LIFE AS A RESULT. *TR
Tires, Wheels, Sep 2, 2014
MY REAR PASSENGER TIRE HAS A GROOVE CUT AROUND THE INSIDE OF THE TIRE WALL AND IN ABOUT FOUR SPOTS CUT RIGHT DOWN TO THE THREADS. THIS HAS CAUSED THE TIRE TO GO FLAT. I HAVE PHOTOS OF THE TIRE. *TR
Structure, Aug 31, 2014
THE DOOR HANDLE STUCK IN THE OPEN POSITION PREVENTING THE DOOR FROM LATCHING CLOSED. THE DEALER HAS TRIED TO RESOLVE THREE TIMES NOW AND IT'S CONTINUES TO GET HAPPEN AND IN FACT GETTING WORSE. FORD`S CUSTOMER RELATIONSHIP CENTER HAS BEEN NOTIFIED BEGINNING ON JANUARY 19, 2014. LAST CONTACT WITH FORD`S CUSTOMER RELATIONSHIP CENTER WAS ON AUGUST 26, 2014 WITH NO RESOLUTION. *TR
Electrical system, Equipment, Aug 28, 2014
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PERSISTED. THE CONTACT TURNED OFF THE AIR CONDITIONING TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Power train, Aug 26, 2014
PULLED AWAY FROM A TRAFFIC LIGHT. THE ESCAPE LOST ALL FORWARD MOTION. ENGINE CONTINUED TO RUN BUT THERE WAS NO FORWARD MOVEMENT. VEHICLE HAD TO BE TOWED FROM THE LOCATION. *TR
Steering, Aug 26, 2014
I WAS WAITING IN LINE TO ENTER THE FREEWAY. A YELLOW WARNING SIGN CAME ON IN THE CAR, AND THEN THERE WAS NO CONTROL OF THE STEERING WHEEL. IT LOCKED. I WAS ABLE TO CRANK ON IT WITH ALL MY STRENGTH, PUT ON MY HAZARD LIGHTS, AND MY DAUGHTER HUNG OUT THE WINDOW TO WAVE US OVER A FEW INCHES TO THE RIGHT. I THEN ENTERED A SAFE LOT TO CALL ROADSIDE ASSISTANCE. BUT, WHILE I WAS ON THE PHONE WITH THEM, THE YELLOW LIGHT WENT OFF, AND THE CAR STEERING WHEEL MOVED. *TR
Steering, Aug 25, 2014
STEERING WHEEL SUDDENLY STOPPED WORKING WHEN I STOPPED AT A GAS STATION AND GAVE AN ERROR MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". CAR IS BARELY 3 MONTHS OLD. *TR
Engine, Aug 24, 2014
SATURDAY, JULY 12 AROUND 3:00 PM DRIVING 70 MPH ON US 23 N, JUST SOUTH OF NORTH TERRITORIAL ROAD NEAR ANN ARBOR. THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED. DRIFTED TO THE SHOULDER IN VERY HEAVY TRAFFIC AND TRIED TO RESTART. STARTED AND RAN FOR 5 SECONDS AND THEN STALLED AGAIN. REPEATED SEVERAL TIMES WITH SAME RESULT. CALLED ROADSIDE ASSISTANCE NUMBER AND THEY SAID THEY WOULD SEND A TOW WITHIN 30 MINUTES. POLICE STOPPED AND ASKED IF WE NEEDED HELP. LEFT AFTER WE SAID TOW WAS COMING. A FOLLOWING CAR TOOK ALL BUT ONE PASSENGER TO A GAS STATION AT NORTH TERRITORIAL BECAUSE HEAVY 75 MPH TRAFFIC PASSING INCHES FROM THE DRIVER'S DOOR WAS FRIGHTENING AND DANGEROUS. TOW TRUCK TOOK CAR TO VARSITY FORD IN ANN ARBOR AND WE CONTINUED TO TRAVERSE CITY IN THE FOLLOWING CAR. *TR
Steering, Aug 22, 2014
11/13. HAD CAR FOR 2 MONTHS. STOPPED FOR GAS, FUELED UP GOT IN TO LEAVE POWER STEERING GONE. HAD TO CALL HUSBAND TO COME GET CAR AS I COULD NOT TURN THE WHEEL. HAD VEHICLE TOWED TO FORD DEALER. DEALER NOT HELPFUL, SAID THEY WERE ABLE TO SEE POWER STEERING WAS LOST UNABLE TO FIX. VEHICLE OR COMPUTER SOMEHOW FIXED ITSELF? HAPPENED AGAIN 8/22/14. THANKFULLY IT HAPPENED IN FRONT OF MY HOME & DID NOT NEED ASSISTANCE. HAVING VEHICLE TOWED TO FORD DEALER IN AM. *TR
Power train, Vehicle speed control, Aug 16, 2014
TRAVELLING CENTER LANE ON ROUTE 81, AT 65 MPH, CAR LOST ALL THROTTLE, FELT LIKE IT CAME OUT OF GEAR, WHILE DRIVING, AND COULD NOT GET INTO GEAR. MANAGED TO GET OFF TO SHOULDER. HAD A TRACTOR TRAILER BEEN BEHIND ME, THERE IS NO DOUBT THEY WOULD'VE HIT ME. APPARENTLY THE DEALERSHIP HAD 3 OTHER FORD ESCAPES WITH THE SAME PROBLEM IN THEIR SHOP. ANOTHER FRIEND OF MINE JUST PURCHASED HER FORD ESCAPE A COUPLE OF MONTHS AGO, AND SHE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE, AS THIS HAPPENED WHILE I WAS TRAVELING AT 65MPH.
Steering, Electrical system, Aug 6, 2014
POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS. *TR
Seat belts, Aug 2, 2014, crash
MY CAR WAS STOPPED IN TRAFFIC AND SOME ONE HIT IT FROM BACK COMING AT A SPEED OF APPROX. 35-40 MILES/HOUR. DRIVER AND FRONT PASSENGERS HIT THEIR FACES AND KNEES ON DASHBOARD. BOTH SEAT BELTS (DRIVER SIDE AND PASSENGER SIDE) DID NOT RESTRAIN AND STOP PASSENGERS MOVING FORWARD. WE HAVE NOTICED THIS PROBLEM ON BOTH SEAT BELTS (DRIVER AND PASSENGER SIDE) ON THIS CAR (2014 FORD ESCAPE SE) SINCE WE HAVE OWNED THIS CAR THAT BOTH SEAT BELTS (DRIVER AND PASSENGER SIDE) ARE VERY LOSE AND DOES NOT RESTRAIN WHEN PULLED SUDDENLY. THIS CAUSED THE BRUISING OF FACES AND KNEES OF PASSENGERS IN THIS ACCIDENT. IF SEAT BELTS WERE WORKING PROPERLY AND RESTRAINING PROPERLY THIS WOULD NOT HAVE HAPPENED. THIS PROBLEM COULD HAVE BEEN WORSE OR LIFE THREATENING IF A SIMILAR ACCIDENT WOULD HAVE OCCURRED ON A HIGHWAY. I NOW HAVE TOLD A FORD DEALER TO CHECK IT. I AM NOT SURE IF THIS PROBLEM IS ONLY ON MY CAR OR OTHER 2014 FORD ESCAPE SE MODEL OF CARS. THIS NEEDS TO BROUGHT TO THE ATTENTION OF MANUFACTURER(FORD) TO RECALL AND FIX THIS PROBLEM IF IT IS TRUE FOR ALL OF THIS MODEL OF CARS. *TR
Engine, Jul 28, 2014
2014 FORD ESCAPE SE AWD WITH 1.6 ECOBOOST ENGINE. INFREQUENTLY UPON FULL THROTTLE ACCELERATION THE ENGINE BOGS DOWN. WHILE THE ENGINE DOES NOT STALL, POWER DISAPPEARS AND THEN POWER/ACCELERATION REBUILDS. IT HAS OCCURRED TWICE IN 3 MONTHS. VEHICLE CURRENTLY HAS ~3000 MILES ON THE ODOMETER. I HAVE HEARD THAT AN INVESTIGATION IS UNDERWAY FOR WHAT SOUNDS LIKE A SIMILAR ISSUE WITH F150'S WITH A DIFFERENT ECOBOOST ENGINE - RELATED? *JS
Exterior lighting, Jul 15, 2014
2014 FORD ESCAPE MANUFACTURED BETWEEN 03/2013 & 12/2013 HAVE A BODY CONTROL MODULE SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD HAS FIXED THE BUG IN VEHICLES MANUFACTURED AFTER 12/1/2014 BUT HAS NOT PROVIDED A FIX FOR THE PROBLEM AND THE 4/2014 DEALER NOTICE INSTRUCTS THE DEALER NOT TO ATTEMPT A REPAIR. "4791 - 2014 ESCAPE 2014 FOCUS - ILLUMINATION DIMMER SETTING REVERTS BACK TO BRIGHT SOME 2014 ESCAPE VEHICLES BUILT ON OR BEFORE 12/01/2013 AND 2014 FOCUS VEHICLES BUILT ON OR BEFORE 12/08/2013 MAY EXHIBIT THE ILLUMINATION DIMMER SETTING REVERTING BACK TO BRIGHT AFTER A KEY CYCLE. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONDITION THROUGH THE QUICKER SERVICE FIX (QSF) PROCESS. UNTIL A NEW SERVICE PROCEDURE AND/OR PARTS ARE AVAILABLE, DO NOT ATTEMPT REPAIR. MONITOR OASIS FOR UPDATES." THE FIX HAS OBVIOUSLY BEEN FOUND AS VEHICLES MANUFACTURED AFTER 12/1/2013 DO NOT HAVE THE PROBLEM, BUT IT APPEARS THAT FORD HAS NO INTENTION OF PROVIDING A REMEDY FOR THE OWNERS OF THE AFFECTED VEHICLES. *TR