2015 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,102 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Escape model years with reports.
Of the 2015 reports, 29 involved a crash and 20 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Campaign 22V254000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Representative owner complaints
1,102 reports, newest first.
Power train, Jan 6, 2019
SHIFTER CABLE BROKE AT TRANSMISSION END. A BUSHING THAT HELPS CONNECT THE CABLE TO THE TRANSMISSION BROKE. IT ALLOWED ME TO PARK THE CAR WITHOUT THE TRANSMISSION IN PARK AND WITHOUT RECEIVING ANY AUDIBLE WARNING. IT ALSO CAUSED THE TRANSMISSION TO BE STUCK IN THE D POSITION, NOT ALLOWING ME TO START THE CAR AS I HAD NO WAY OF CHANGING GEARS. IF THE CAR WAS ON A HILL, IT WOULD'VE ROLLED AWAY, CREATING A DANGEROUS SITUATION.
Wheels, Jan 4, 2019
FACTORY LUG NUTS ON CAR COULD NOT BE REMOVED FOR ROUTINE MAINTENANCE/ VEHICLE SERVICING. BROKEN LUG WAS DRILLED OUT AND ALL LUGS REPLACED AT THE FORD DEALERSHIP. DEALER RECOMMENDED AN AFTERMARKET LUG NUT KIT TO AVOID REPEAT OF THE ISSUE. THESE PARTS NEED TO BE RECALLED BEFORE SERIOUS SAFETY ISSUES ARE REALIZED. I HAVE THE BAD PARTS AND RECEIPT OF MY SERVICE VISIT FOR MY RECORDS. I WILL BE CONTACTING FORD REQUESTING REIMBURSEMENT FOR THESE FAILED PARTS. RIDICULOUS TO THINK I WOULD HAVE NEEDED TO CALL FOR A TOW TRUCK IF I HAD A FLAT TIRE ON SIDE OF THE FREEWAY.
Electrical system, Other or unspecified, Jan 4, 2019
ELECTRICAL PROBLEM: ON MY 2015 FORD EXCAPE IVE HAD ONLY ABFEW MONTHS AT 40,000 MFILES THE DASH BOARD LIGHTS AND KEYS GO CRAZY WHEN VEHICAL IS TURNED OFF THEN CANT UNLOCK DOORS. WHEN CUT CAR BACK ON COMPUTERS ARE BLACK. WAS DRIVE DOWN THE ROAD AND COMPUTER GOES BLANK JUST LIKE YOU CUT THE CAR OFF LOST ALL ELECTRICAL USE. HAD TO WAIT A FEW MINS TO RESTART CAR. I CALLED DEALER AND THEY SAY NO RECALL ON MY VEHICLE. AS I READ THE REVIEWS MY EXCAPE IS DOING THE SAME AS OTHERS. I THINK FORD SHOULD FIX THIS AS IT IS THE SAME AS OTHERS LIKE THIS EXCAPE.
Electrical system, Jan 2, 2019
MY MULTIPLE FUNCTION DISPLAY HAS GONE BLANK WHICH DISPLAYS ALL WARNING CHIMES, MESSAGES AND MILEAGE. I CONTACTED FORD CUSTOMER SERVICE ABOUT THE RECALL THEY HAD THAT WAS SUBMITTED ON THAT MODEL AND YEAR AND THEY TOLD ME MY VEHICLE WAS NOT INCLUDED. BECAUSE OF THE SAME EXACT THING DESCRIBED IN THE RECALL I FEEL FORD SHOULD REPAIR MY VEHICLE AT NO CHARGE. RECALL # 15C03 THANK YOU!
Wheels, Dec 28, 2018
I HAVE A FLAT TIRE. WHEN GOING TO CHANGE IT, I FOUND THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS ON THE WHEELS. I WAS TOLD AT THE FORD DEALER THAT THE LUG NUTS SWELLED SO THE LUG WTENCH WOULD NO LONGER FIT THE LUGS PREVENTING THE TIRE FROM BEING REMOVED. I FEEL THIS IS A SAFETY HAZARD SINCE YOU CAN'T CHANGE THE TIRE. I WAS STUCK ON THE SIDE OF A MAJOR HIGHWAY FOR OVER 3 HOURS WAITING FOR ASSISTANCE AND HAD TO PURCHASE NEW LUG NUTS FOR MY CAR BECAUSE THEY WERE CHEWED UP GETTING THEM REMOVED. THEY WERE ALSO HARD TO TIGHTEN WHEN PUTTING ON THE SPARE TIRE.
Electrical system, Other or unspecified, Electronic stability control (ESC), Dec 23, 2018, fire
I WAS SITTING I THE TRUCK LETTING IT WARM UP BEFORE I STARTED MY DAY I WAS SCROLLING THREW MY PHONE I LOOKED UP I SAW HUDGE FLAMES I REACHED TO UNLOCK THE DOOR WHEN I REALIZED THE LOCKS STOPPED WORKING I WAS LOCKED IN THE CAR LUCKILY I HAD MY WINDOWS CRACKED ENOUGH TO REACH OUT AND OPEN THE DOOR THE RADIO BLEW UP ON MY WAY OUT THE CAR IT WAS SO HOT I DIDN'T EXPECT ANYTHING I NEVER HAD THIS PROBLEM BEFORE SCARED ME TO DEATH WORST CAR EXPERIENCE OF MY LIFE I WAS SCARED TO DEATH I CAN'T EXPLAIN HOW BAD I FEEL MY TRUCK WAS MY NEW BEST FRIEND I KEPT THE TRUCK CLEAN PRETTY I'M HURT IT'S BURNED ALL UP ALMOST TOOK MY LIFE IF I WOULD HAVE LOOK UP ANY LATER I WOULD HAVE DIED
Other or unspecified, Dec 8, 2018
WITH NO WARNING MY 2015 EDGE SPORT, WITH ONLY 20,700 MILES, SUDDENLY LOST POWER (DIED) AND A LIGHTED WRENCH APPEARED ON DASHBOARD WITH"'HILL ASSIST"?. FORTUNATELY NO VEHICLES WERE IMMEDIATELY BEHIND AND I WAS ABLE TO SAFELY COAST TO THE SIDE. I WAS THEN ABLE TO RE-START THE ENGINE. THE DEALERSHIP'S 'FIX' WAS TO RESET THE COMPUTER BUT I DON'T KNOW IF THAT HAS TRULY RESOLVED THE ISSUE. I AM VERY CONCERNED THIS COULD HAPPEN AGAIN UNDER MORE DANGEROUS CIRCUMSTANCES.
Engine, Dec 5, 2018
ENGINE BYPASS COOLANT VALVE HAS CAME ON. CAR IS CURRENTLY RUNNING HARD BUT NOT OVERHEATING
Engine, Fuel/propulsion system, Dec 4, 2018
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE COMPLETELY SHUT OFF WHILE AT A STOP SIGN. THE VEHICLE WAS ABLE TO RESTART AND BEGAN VIBRATING. THE CONTACT EXITED THE VEHICLE AND FELT A RUSH OF AIR COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODE NUMBER: 1450 REGARDING THE EVAP CANISTER. THE VEHICLE WAS TAKEN TO BIG STAR FORD (17717 SOUTH FWY, MANVEL, TX 77578, (844) 745-4026) AND THE EVAP CANISTER WAS REPAIRED. THE FAILURE MILEAGE WAS 47,000.
Engine, Dec 4, 2018
RECEIVED SAFETY RECALL NOTICE NUMBER 15C06 ENGINE COULD REMAIN RUNNING WHEN THE KEY IS TURNED OFF AND REMOVED FROM THE IGNITION CALLED AND WAS TOLD ITS NOT ACTUALLY A RECALL CONFUSED AND CONCERNED AS TO WHY THE PAPER SAYS SAFETY AND THE DEALER SAYS ITS NOT REALLY
Fuel/propulsion system, Nov 30, 2018
I AM VERY ANGRY. I OWED THIS CAR LESS THAN TWO YEARS AND EVEN BOUGHT THE BODY WRAP AND POWERTRAIN BUMPER TO BUMPER WARRANTY YET THE PURGE VALE WENT BAD. FORD CALLS IT A VALVE YET THE MANUFACTURER OF THE PART CALLS IT A TUBE, SO THE WARRANTY WILL NOT COVER IT. I SEE THIS VERY PART IS THE SAME FOR THE FORD FUSION FOR THE SAME YEAR, YET ITS NOT COVERED WITH A RECALL....WHY.
Service brakes, Nov 28, 2018
WHILE DRIVING MY 2015 FORD ESCAPE DOWN A MOUNTAIN ROAD, THE BOLT FOR THE VACUUM PUMP DRIVING THE POWER ASSISTED BRAKES SHEARED OFF (SIMILAR TO THE RECALLED ISSUE ON FORD EDGE AND EXPLORER VEHICLES). WHEN THIS HAPPENED IT FELT AS IF THERE WERE NO BRAKES AT ALL AND IT TOOK ALL OF MY FORCE (I'M A 300LB 6'4" MALE) APPLIED TO THE BRAKE PEDDLE TO STOP THE CAR. THE CAR WAS TOWED BACK TO THE DEALERSHIP WHERE IT WAS REPAIRED. I WAS TOLD THIS IS A COMMON ISSUE ON FORD VEHICLES WITH THE ECOBOOST ENGINE AND CAM DRIVEN VACUUM PUMP. HAD I BEEN DRIVING IN TRAFFIC OR AT FREEWAY SPEEDS, A VEHICLE COLLISION WITH INJURIES WOULD LIKELY HAVE OCCURRED AS THERE WAS NO WARNING THAT THE POWER ASSIST HAD STOPPED WORKING.
Wheels, Oct 31, 2018
GOT A NAIL IN ONE TIRE. TOOK IT TO DISCOUNT TIRE FOR REPAIR. THEY COULDN'T GET THE LUG NUTS OFF AND TOLD ME ABOUT THE PROBLEM PEOPLE WERE HAVING WITH THE 2 PIECE LUG NUTS. GOT ANOTHER FLAT A FEW MONTHS LATER AND WAS AGAIN NOT ABLE TO USE THE SPARE TIRE BECAUSE WE COULDN'T GET THE LUG NUTS OFF. FORD DEALER TOLD ME TO GET AFTERMARKET ONE PIECE LUG NUTS AND CHANGE THEM ALL OUT. I'M AN OLDER FEMALE AND NO LONGER FEEL SAFE DRIVING THE VEHICLE BECAUSE I AM NOT ABLE TO USE THE SPARE AND MIGHT GET STRANDED IF I HAVE ANOTHER FLAT. FORD REALLY NEEDS TO GET THIS FIXED, NOT JUST FOR ME, BUT FOR EVERYONE WHO OWNS A FORD THAT IS EXPERIENCING THIS PROBLEM. THIS MAY BE THE LAST FORD I BUY.
Air bags, Oct 29, 2018
TAKATA RECALL NOT SURE IF OUR VEHICLE IS ON THE PROBLEM LIST.
Electrical system, Oct 11, 2018
THE INSTRUMENT PANEL CLUSTER SCREEN MULTIPLE FUNCTION DISPLAY FAILED TO DISPLAY INFORMATION. THE MULTI FUNCTION DISPLAY WOULD SHOW EITHER A BLACK OR GRAY SCREEN, PERIODICALLY WITH WHITE LINES, WITH NO READOUTS SHOWING AT ALL. APPARENTLY A RECALL (15CO3) WAS ANNOUNCED AND THE DEALER PERFORMED THE RECOMMENDED SOFTWARE UPDATE AT 32,837 MILES WHICH DID NOT SOLVE THE PROBLEM PERMANENTLY. THE PROBLEM REAPPEARED AT APPROXIMATELY 39K MILES. THE DEALER ATTEMPTED TO MAKE REPAIRS USING A SOFTWARE UPDATE. THE SOFTWARE UPDATE FAILED TO REMEDY THE PROBLEM AND THE DEALER INSTALLED A NEW INSTRUMENT CLUSTER AT MY EXPENSE. I AM ASKING YOU IF THIS SHOULD BE COVERED UNDER THE ORIGINAL RECALL OR IF AN ADDITIONAL RECALL HAS BEEN ESTABLISHED OR SHOULD BE ESTABLISHED.
Power train, Oct 8, 2018
SHIFTER CABLE BUSHINGS PROBLEM! I PARKED IN A PARKING SPACE AT THE GROCERY STORE, PUT THE CAR IN PARK, AND STARTED ROLLING BACKWARDS ALMOST HITTING A CUSTOMER BEHIND ME. MY SHIFTER WAS IN PARK, BUT THE DASHBOARD SAID I WAS IN REVERSE. I WAS STUCK AND COULD NOT TURN THE CAR OFF AND HAD TO WAIT HOURS FOR A TOW. NOW I'M WITHOUT A CAR TO GET TO WORK. WHAT IF I HIT THE LADY THAT WAS WALKING BEHIND ME? THIS IS A VERY CONCERNING SAFETY ISSUE AND I TRUST THAT MY LOCAL FORD DEALER WILL TAKE CARE OF THIS, NO QUESTIONS ASKED, AND GET MY CAR BACK SO THAT I CAN GET TO WORK. VERY SCARY AND SO THANKFUL THIS DIDNT RESULT IN DAMAGE OR INJURY. THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHED FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION ALLOWED THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED DRIVER. THE CONDITION ALLOWED DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH.
Power train, Oct 8, 2018
I PARKED IN A PARKING SPACE AT THE GROCERY STORE AND STARTED ROLLING BACKWARDS ALMOST HITTING A CUSTOMER WALKING! I WAS IN PARK, BUT THE DASHBOARD SAID I WAS IN REVERSE! WHAT THE HECK? HOW DANGEROUS IS THIS! I COULD NOT MOVE THE SHIFTER OR TURN THE CAR OFF. I HAD TO WAIT HOURS FOR A TOW TRUCK. I'M SO GLAD THAT I DID NOT ROLL BACK AND HIT SOMEONE OR SOMETHING. THIS IS A VERY CONCERNING SAFETY ISSUE AND I TRUST THAT MY LOCAL FORD DEALER WILL TAKE CARE OF IT, NO QUESTIONS ASKED, SO THAT I CAN GET MY CAR BACK AND GET TO WORK.
Electrical system, Oct 4, 2018
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SAKELARIS FORD OF VERSAILLES (573-378-4653, LOCATED AT 1001 W NEWTON ST, VERSAILLES, MO 65084) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *TT*JB
Power train, Oct 1, 2018
MOVED SHIFT LEVER TO DRIVE AND APPLIED GAS. VEHICLE STARTED TO GO IN REVERSE. THIS OCCURRED IN SCHOOL PARKING LOT AND FORTUNATELY NO ONE WAS HURT AND THERE WAS NO PROPERTY DAMAGE. SHOP IDENTIFIED BROKEN SHIFT CABLE. REPAIRS PENDING.
Engine, Sep 25, 2018
I WAS EXITING THE FREEWAY RAMP AND MY BRAKES WERE ROCK SOLID. I TOOK IT TO A REPAIR SHOP AND THE FOUND THAT MY BRAKE BOOSTER AND VACUUM PUMP WERE AFFECTED DUE TO SOMETHING HAD BROKEN OFF OF THE CAMSHAFT. I WAS INFORMED BY FORD IT REQUIRES THE ENGINE TO BE BROKEN DOWN TO SERVICE THE CAMSHAFT.
Steering, Sep 24, 2018
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE MAKING A TURN, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO KLABEN FORD LINCOLN OF WARREN, INC. (888-428-3823, LOCATED AT 3853 YOUNGSTOWN RD SE, WARREN, OH 44484) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Electrical system, Exterior lighting, Other or unspecified, Sep 22, 2018
DRIVING ALONG AND THE DASHBOARD WENT OFF AND ON. WINDOWS WON'T GO UP OR DOWN. NO LIGHTS. EVERYTHING WAS FLASHING. CAR ONLY HAS 22,000 MILES ON IT. IT IS ALSO ALWAYS KEPT IN THE GARAGE. ELECTRICAL SYSTEM PROBLEMS. IT'S AN SEL AND 6 CYLINDERS. I WAS ON A CITY STREET AND JUST DROVE IT STRAIGHT TO BILL KNIGHT FORD. THEY GAVE ME NO CAR AND I'M SINGLE SO IT'S MY ONLY MEANS OF TRANSPORTATION. I AM ALSO A RETIRED TEACHER AND IT IS DIFFICULT TO BUY A CAR. I EXPECT MORE OUT OF A FAIRLY NEW CAR.
Steering, Sep 21, 2018
MY STEP DAUGHTER WAS PARALLEL PARKING WITH HER UNCLE AND THE VEHICLE WOULD NOT TURN SO HER UNCLE GO IN THE DRIVER SEAT AND IT WAS FINE FOR ABOUT A MINUTE AND IT WOULD NOT TURN FOR HIM. SO THEY TURNED THE VEHICLE OFF FOR 20 MINUTES AND THEN IT WAS FINE. I AM GLAD THEY WERE DRIVING SLOW IN A PRACTICE AREA FOR PARALLEL PARKING. MAYBE FORD WILL DO A RECALL ON THIS AND FIX THE PROBLEM.
Other or unspecified, Sep 6, 2018
IN THE EVENING ON 9/4/18 I HAD BEEN SITTING IN MY CAR, WHICH WAS PARKED AND TURNED OFF, WAITING FOR ABOUT 30 MINUTES TO PICK UP MY SON. I HAD RECENTLY PURCHASED THE CARE AS A USED VEHICLE ON 8/13/18. I HAD THE CAR KEY FOB IN MY LEFT JEANS POCKET. I SUDDENLY FELT AN INTENSE PAIN SENSATION RIGHT WHERE THE KEY FOB WAS LOCATED. THINKING I HAD POKED MYSELF WITH ONE OF THE ATTACHED KEYS (FOR HOME AND WORK), I IMMEDIATELY REMOVED THE KEY FOB FROM MY POCKET AND TOSSED IT INTO A CUP HOLDER. THE INTENSITY OF THE PAIN, HOWEVER, CONTINUED TO PROGRESS. ABOUT 4 HOURS LATER, I WAS FINALLY ABLE TO TAKE A LOOK AT THE AREA. IT WAS IN THE SHAPE OF THE KEY FOB WITH AN ULCERATED AREA IN THE MIDDLE. IT WAS EXTREMELY RED AND SWOLLEN. I CLEANED THE AREA GENTLY, AS IT WAS INTENSELY PAINFUL LIKE A BURN. THE NEXT DAY, THE AREA WAS MUCH MORE SWOLLEN AND HOT TO THE TOUCH. AS THE DAY PROGRESSED, THE AREA BEGAN OOZING AND BLISTERING. THE PAIN CONTINUED TO BE VERY INTENSE. IN THE LATE AFTERNOON ON 9/5/18, I VISITED A DOCTOR AT MY PRIMARY CARE FACILITY. I WAS DIAGNOSED WITH A SECOND DEGREE BURN WITH A SECONDARY INFECTION. A PRESCRIPTION OF ANTIBIOTICS WERE PRESCRIBED, WHICH I BEGAN IMMEDIATELY. ON THE MORNING OF 9/6/18, THE OOZING HAD RESOLVED FOR THE MOST PART. THOUGH THE AREA WAS STILL SWOLLEN AND PAINFUL, IT HAD SIGNIFICANTLY IMPROVED AFTER 2 DOSES OF ANTIBIOTICS.
Power train, Sep 5, 2018
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE ATTEMPTING TO PLACE THE GEAR IN PARK, THE SHIFTER CABLE FRACTURED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE SHIFTER CABLE. THE FAILURE MILEAGE WAS 90,564.