2015 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,102 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Escape model years with reports.
Of the 2015 reports, 29 involved a crash and 20 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Campaign 22V254000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Representative owner complaints
1,102 reports, newest first.
Engine, May 6, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO OVERHEAT AS THE IDLE AND COOLER TEMP WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM WOOD FORD (LOCATED AT 3130 E 96TH ST, INDIANAPOLIS, IN 4624, (317) 846-4241) WHERE IT WAS DIAGNOSED THAT COOLANT FUEL NEEDED TO BE ADDED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-21644009. THE FAILURE MILEAGE WAS 78,000.
Power train, May 1, 2019
COMPLETE TRANSMISSION FAILURE WHILE DRIVING ON HIGHWAY. FORD HAD TO DO A COMPLETE REBUILD AT 87K MILES. THE FAILURE RENDERED THE VEHICLE USELESS FOR THE HIGHWAY AND LUCKILY MY DAUGHTER WAS ABLE TO COAST OFF THE HIGHWAY AND LIMP HOME WHICH TOOK 2 HOURS FOR A 15 MILE DISTANCE. DISPLAY INDICATED TRANSMISSION FAULT - SERVICE NOW OR SOMETHING LIKE THAT.
Wheels, Apr 29, 2019
IN LATE MARCH 2019, I HIT A LARGE POT HOLE AND HAD AN INSTANT FLAT TIRE. I PULLED OVER TO AN AREA WHERE I WOULD NOT IMPEDE ON TRAFFIC FLOW. MY HUSBAND TRIED TO REMOVE THE LUG NUTS WITH THE LUG NUT WRENCH THAT I WAS PROVIDED WHEN I BOUGHT THE CAR. THIS WAS THE FIRST TIME THAT I USED THE WRENCH. IT WOULD NOT WORK. AFTER SEVERAL GOOD SAMARITANS STOPPED TO HELP US, THEY WERE ABLE TO REMOVE THE LUG NUTS WITH THEIR TOOLS. I REPLACED THE TIRE AND LEARNED OF THE "SWOLLEN LUG NUT" SYNDROME OF SEVERAL MAKES OF CARS. I CONTACTED MY DEALERSHIP WHERE I PURCHASED THE CAR IN 2015. I EXPLAINED I DID NOT WANT TO BE ON A DARK, RAINY ROAD WITHOUT A USABLE WRENCH. THEY TOLD ME THAT IT WAS NOT THEIR FAULT, IT IS THE FAULT OF THE MANUFACTURER, IN TURN, THE MANUFACTURER STATED IT WAS THE FAULT/RESPONSIBILITY OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. IN ALL OF THE PAPERWORK FROM CHECK UPS TO REPAIRS, NOTHING WAS EVER MENTIONED ABOUT SWOLLEN LUG NUTS. I HAD ALL OF THE LUG NUTS REPLACED SO MY LUG WRENCH WOULD WORK ON THE LUGS THAT ARE HOLDING MY TIRES ON. I HAVE REPLACED ALL OF THE TIRES AT ABOUT 25,000 MILES. IN ADDITION TO THE 4 TIRE REPLACEMENT, I HAVE HAD TO PURCHASE TWO OTHER NEW TIRES, GET THEM WORN DOWN TO MATCH MY EXISTING TIRES AS I HAVE ALL-WHEEL DRIVE. IN REGARDS TO THE POT HOLE, I CONTACTED THE LOCAL ROAD COMMISSION TO MAKE THEM AWARE OF THE SITUATION. SEVERAL OTHER DRIVERS MET THE SAME POT HOLE.
Suspension, Service brakes, Apr 29, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE AND THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABORBERS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. CHAPMAN FORD (9371 ROOSEVELT BLVD, PHILADELPHIA, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. *BF *JB
Electrical system, Exterior lighting, Engine, Apr 28, 2019
AFTER AUTO PARKED OVERNIGHT ON 04/26/2019, IN HEATED GARAGE, NO POWER TO START ENGINE, NOR OPERATE LIGHTS, RADIO, ETC. IN THE NEXT MORNING. NO BATTERY TO POWER ANY EQUIPMENT. AAA SERVICE ATTENDANT JUMP STARTED AUTO. BATTERY TESTED 100% POWER AFTER SEVERAL MINUTES OF RUN TIME ON ENGINE. 2ND OCCURRENCE IN 12 MONTHS. I WAS TOLD THIS IS CALLED A "BRAIN FREEZE" AND IS NOT UNCOMMON FOR FORD PRODUCT. ORIGINAL BATTERY IN VEHICLE REPLACED 04/27/2019.
Engine, Apr 24, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST POWER AND DECELERATED. THE FAILURE WAS ALSO PRESENT AFTER IMMEDIATELY RESTARTING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (APPLE FORD, 2113 LAKESIDE DR, LYNCHBURG, VA) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 92,000.
Electrical system, Vehicle speed control, Engine, Apr 19, 2019
WHENEVER DRIVING MY CAR, IT NOTICABLY TAKES LONGER THAN IT SHOULD TO SHIFT CAUSING MY RPMS TO RUN HIGHER THAN EXPECTED. FOR INSTANCE DOING 35 I MIGHT BE RUNNING AT 2500-3000 RPMS FOR ABOUT 15 TO 20 SECONDS BEFORE SHIFTING AND CAUSING MY RPMS TO GO DOWN TO AROUND 1500.
Steering, Electronic stability control (ESC), Apr 18, 2019
WHILE DRIVING ON HIGHWAY 278 IN PA, VEHICLE EXPERIENCED LOSS OF POWER TO STEERING, I PULLED THE VEHICLE ROAD SIDE, TURNED OFF POWER , RESTARTED THE VEHICLE. STEERING WAS STILL STIFF COULD NOT MOVE IT FREELY. I HAVE CONTACTED NEAREST FORD DEALER.
Steering, Apr 12, 2019
AS MY WIFE IS DRIVING TO THE SCHOOL WHILE GOING IN A STRAIGHT LINE ON THE STATE ROAD IN OUR 2015 FORD ESCAPE THE POWER STEERING WENT OUT. THIS IS A KNOWN PROBLEM WITH THE FORD ESCAPE, IT IS VERY DANGEROUS... ONLINE SUGGEST YOU JUST TURN THE CAR OFF AND TURN IT BACK ON AND THE POWER STEERING WILL RESET WELL THIS TIME IT DIDN'T WORK SHE WAS HALFWAY BETWEEN OUR SCHOOL AND OUR HOME AND SHE HAD TO DRIVE IT THE REST OF THE WAY BACK HOME WITH NO POWER STEERING... AGAIN I CANNOT BELIEVE THIS IS ALREADY A RECALL AS IT HAPPENS WHILE YOU ARE ACTUALLY IN THE PROCESS OF DRIVING THE VEHICLE. IMAGINE IF IT HAPPENED ON THE HIGHWAY!!!
Electrical system, Apr 11, 2019
WHEN THE VEHICLE IS PARK IT KILLS THE BATTERY SO WE FOUND THAT CLUSTER IS KILLING THE BATTERY WE UNDER PLUG THE CLUSTER FOR LIKE THREE DAY AND THE BATTERY WAS GOOD AND ALSO ITS A NEW BATTERY WE PUT IN THE VEHICLE BUT WE PLUG IT BACK IN AND AFTER 1 DAY BATTERY DEAD SO WE KNOW THERE SOME RECALL ON 2015 FORD ESCAPE ABOUT THE CLUSTER BE INOPERATIVE BUT FORD SAID THERE NO RECALL NHTSA HAS IT LIST AS RECALLS
Other or unspecified, Apr 9, 2019
THE TINY PIECE THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BROKE. I HAD THE CABLE REPLACED ($900 REPAIR) AND THE PLASTIC PIECE BROKE AGAIN ABOUT 2 WEEKS LATER. THE PLASTIC PIECE IS NOT MADE TO BE REPLACE MEANING THE WHOLE CABLE MUST BE REPLACED SO THE ENGINE MUST BE LIFTED OUT FOR THE REPAIR. THIS CABLE MAKES THE GEAR SHIFTER INSIDE THE VEHICLE ACTUALLY MOVE THE GEAR ARM INSIDE THE TRANSMISSION. WHEN IT BREAKS THE CARE CAN'T BE SHIFTED INTO PARK, DRIVE, NEUTRAL, ETC. THIS IS A HUGE SAFETY CONCERN. WHEN IT BROKE THE FIRST TIME I WAS IN A VERY TIGHT PARKING GARAGE BACKING OUT OF THE SPACE I WAS PARKED IN. I THEN TRIED TO SHIFT THE GEAR TO DRIVE SO I COULD PULL OUT AND THE PLASTIC PIECE BROKE. I BLOCKED THE WHOLE PARKING GARAGE EXIT FOR MORE THAN AN HOUR WHILE I WAITED ON A TOW TRUCK. IT WAS A NIGHT MARE BECAUSE WE COULDN'T EVEN GET THE CAR INTO NEUTRAL TO PUSH IT OUT OF THE WAY. MY CAR IS A 2015 IT SHOULD NOT HAVE BROKEN IN THE SAME PLACE 2 TIMES IN LESS THAN A MONTH. ESPECIALLY SINCE THE PIECE IS HARD TO ACCESS WHICH MAKES FOR AN EXPENSIVE REPAIR! THIS IS A DANGER!
Air bags, Apr 2, 2019, crash
WE WERE INVOLVED IN A FRONT END COLLISION AND THE AIR BAG SENSORS WERE DAMAGED BUT NO AIRBAGS DEPLOYED. EVERYONE FROM WITNESSES TO FIRST RESPONDERS WERE SURPRISED THEY DIDN'T GO OFF. THE VEHICLE WAS IN MOTION AND WAS TOTALED OUT FROM A FRONT PASSENGER SIDE COLLISION. WE WERE DRIVING STRAIGHT AND THE ACCIDENT OCCURRED IN TOWN.
Electrical system, Mar 27, 2019
CAR TOTALLY SHUT DOWN IN TRAFFIC AT A STOP IN RUSH HOUR TRAFFIC. NO ELECTRIC FUNCTIONS. COULD NOT PUT ON HAZARDS, ,COULD NOT ROLL DOWN WINDOWS. CAR HAD TO BE TOWED.
Engine, Mar 12, 2019
THE VEHICLE BEGAN STALLING OCCASIONALLY AFTER BEING DRIVEN AT HIGHWAY SPEED, AND THEN TURNED OFF AND SITTING FOR ABOUT 20 MINUTES. I WOULD RESTART THE VEHICLE, AND AFTER PUTTING IT IN DRIVE, IT WOULD GO A FEW YARDS, THEN DIE AND THE FUEL LIGHT WOULD COME ON. RESTARTING THE VEHICLE USUALLY WORKED, AND SOMETIMES, MULTIPLE RESTARTS WERE NEEDED. SOMETIMES, IT WOULD START TO STALL WHILE DRIVING AFTER RESTARTING, AND FLOORING THE ACCELERATOR MADE IT KEEP GOING. AFTER A FEW MONTHS, THIS BECAME A REGULAR OCCURRENCE AND I BECAME AFRAID TO DRIVE THE VEHICLE. THEN, THE VEHICLE BEGAN STALLING WHEN IT WAS IDLING, SUCH AS IN A TRAFFIC JAM OR AT A RAILROAD CROSSING. REPEATED RESTARTS DID NOTHING; IT KEPT STALLING AFTER A FEW SECONDS. THE ONLY WAY TO GET THE VEHICLE RUNNING AGAIN WAS TO DRIVE IT AT HIGHWAY SPEED. I TOOK THE VEHICLE TO DON DAVIS FORD IN ARLINGTON, TX AND THEIR MECHANIC DIAGNOSED IT AS A FAILURE OF THE ACTIVE GRILLE SHUTTER SYSTEM, WHICH WAS COVERED IN MY EXTENDED WARRANTY.
Electrical system, Other or unspecified, Mar 7, 2019
WE HAVE OWNED THE CAR , 2015 FORD ESCAPE SUV, FOR 70 DAYS (CERTIFIED PRE-OWN). DROVE IT ON A TUESDAY. WENT TO START IT ON A WEDNESDAY, AND IT WOULD NOT FIRE OR START. WARNING MESSAGES INCLUDED NO KEY FOB FOUND-TURN OFF VEHICLE-CALL SERVICE (ALTHOUGH I HAD BOTH IN THE CAR); 4 WD DRIVE OFF; SLIS NOT AVAILABLE-CALL SERVICE. IF IT DID FIRE, AS SOON AS THE CAR WAS PUT IN GEAR, ALL THE MESSAGES FLASHED AND THE CAR SHUT DOWN. IT WAS TOWED. IN LOOKING AT THE NHTSA SITE FOR COMPLAINTS, IT'S TIME TO MAKE FORD CULPABLE.
Other or unspecified, Feb 27, 2019
WHEN ATTACHING A TRAILER TO HITCH, SEVERAL TIMES THE AUTOMATIC TAILGATE WOULD ATTEMPT TO CLOSE WITHOUT WARNING. ON ONE ENCOUNTER, THE TAILGATE ACTUALLY HIT ME IN THE HEAD, (BEFORE OPENING BACK UP) AS IT CLOSED ON ME WHILE LOADING GROCERIES. THE 2015 FORD ESCAPE HAS THE "HANDS-FREE" TAILGATE. I CALLED THE CUSTOMER SERVICE DEPARTMENT AND NO FURTHER ACTION WAS TAKEN. VEHICLE WAS STATIONARY ON BOTH OCCASIONS. THE LAST ENCOUNTER TOOK PLACE ABOUT A MONTH AGO WHILE I WAS LOADING THE REAR OF THE VEHICLE WITH SUITCASES, ETC.
Wheels, Feb 25, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE CONTACT'S FLAT TIRE WAS BEING CHANGED, IT WAS NOTICED THAT THE LUG NUT WRENCH DID NOT FIT ONTO THE LUG NUTS. LINDSAY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) STATED THAT THE LUG NUTS WERE ALUMINUM AND TENDED TO SWELL UP. THE DEALER OFFERED TO SUPPLY NEW LUG NUTS AND REPLACE THEM WITH STEEL LUG NUTS FOR $200. THE CONTACT WAS ABLE TO REPLACE THEM INDEPENDENTLY FOR $30. THE CONTACT WROTE THE MANUFACTURER AND THEY REPLIED THAT THE LUG NUTS WERE NOT COVERED UNDER WARRANTY AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 60,000.
Electrical system, Engine, Feb 21, 2019
VEHICLE STOPPED OPERATING. ONCE I WAITED A FEW HOURS, THE ENGINE STARTED BUT THE AUDIO IS COMPLETELY GONE.
Seats, Feb 18, 2019
WHILE I WAS DRIVING, THE DRIVER ELECTRIC SEAT BEGAN ADJUSTING ITSELF. WHEN I TRIED TO RETURN IT TO ITS POSITION, IT LAID BACK MORE. I SELECTED THE POSITION MEMORY BUTTON AND IT DID NOT RETURN IT TO ITS POSITION. THE SEAT CONTINUED TO RECLINE UNTIL IT WAS FULLY RECLINED. THANKFULLY MY GRANDCHILDREN WERE NOT WITH ME AS IT COULD HAVE HURT THEM IN THEIR BOOSTER SEATS. WOULD REQUEST THAT ALL ELECTRIC SEATS HAVE A MANUAL OVERRIDE BUILT IN TO AVOID UNINTENDED INJURY AND ESCAPE FROM THE SAFETY ENGINEERING APPROVED FOR THE VEHICLE. THE OWNERS MANUAL HAS SEVERAL PAGES ON PROPER SEAT ADJUSTMENT BUT NOTHING ON HOW TO CORRECT A FAULTY ELECTRIC SEAT THAT DOES NOT RESPOND AS INTENDED. THIS WOULD ALLOW THE SAFETY AND HAZARD PREVENTION ENGINEERED INTO THE DESIGN TO CONTINUE UNTIL SERVICE WAS AVAILABLE AND WOULD PREVENT UNINTENTIONAL INJURY IF SERVICE WAS NOT AVAILABLE IMMEDIATELY
Vehicle speed control, Engine, Feb 13, 2019, crash
VEHICLE STALLS WHILE DRIVING ON CITY ROADS. HAVE HAD CONDITIONS WHERE WE ARE DRIVING AT 30 MILES/HR AND CAR STARTS SWITCHING OFF WITH CHECK ENGINE LIGHT AND OIL LIGHT AND BATTERY LIGHT COMING ON. VEHICLE WILL NOT MOVE PROPERLY UNTIL I SWITCH IT OFF AN ON AGAIN. HAS CAUSED 1 ACCIDENT AND 2 ALMOST ACCIDENTS WHERE CAR WAS REAR ENDED DUE TO STALLING. THERE ARE NO CODES TO SAY WHAT IS WRONG AND FORD STATES EVERYTHING IS FINE
Engine, Feb 13, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY SHUT OFF AND THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK THE CONTACT NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Power train, Feb 6, 2019
THE DEALER REFUSED TO PAY FOR DEFECTIVE DRIVESHAFTS. THE VEHICLE WOULD SHAKE VIOLENTLY WHEN DECELERATING. THE DEALERSHIP BLAMED FAULTY TIRES BUT THE TIRES WER NOT THE PROBLEM. WE HAD AN INDEPENDENT MECHANIC REPLACE BOTH DRIVE SHAFTS TO CORRECT THE PROBLEM. NO REIMBURSEMENT WAS OFFERED BY DEALERSHIP AND WAS BROUGHT IN WHILE UNDER WARRANTY WITH NO HELP.
Other or unspecified, Feb 3, 2019
I START THE CAR AND LET IT WARM UP FOR 5 - 6 MINUTES BEFOR PUTTING IT IN DRIVE . AS I PULL AWAY ITS SHUTS OFF. I LET IT RUN AGAIN SOTTING IN A PARKED POSITION. I PUT IT IN DRIVE AND START TO PULL AWSY, IT SHUTS DOWN AGAIN. IT TAKES THREE TO FOUR TRIES BEFORE IT WILL RUN SMOOTHLY.IT ALWAYS HAPPENS AS I PULL AWAY FROM A PARKED POSITION IN MY DRIVEWAY. IT HAS HAPPENED DRIVING ON THE HIGHWAY
Power train, Other or unspecified, Engine, Jan 29, 2019
WHEN I DRIVE MY FORD ESCAPE IT DOESN'T WANT TO SHIFT INTO 2TO 3RD IT HAS DELAY IN SHIFTING AND IT'S WORSE WHEN IT COLD OUT ANT THEN IT DOWN SHIFTS HARD IT SHIFTS LIKE KNOW OTHER CAR OR TRUCK OR SUV AND WHEN I'M TRYING TO FIND A PARKING SPOT IN A PARKING LOT I JUST GIVE IT A LITTLE GAS AND IT JUMPS FORWARD FAST SO FAST I ALMOST HIT CARS AND PEOPLE WALKING AND I HAD IT IN THE FORD SHOP 5 OR 6 TIMES AND THEY SAY WILL PUT IT ON FORD WIRE AND FORD SAID THAT THE WAY IT SHOULD WORK AND IT WON'T HURT THE TRANSMISSION I THINK THAT IS WRONG AND UNSAFE I ONLY HAD THE FORD ESCAPE FOR 3 MONTHS I CAN BE CONTACTED BY EMAIL AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Jan 27, 2019
MY 2015 FORD ESCAPE WAS PARKED IN THE PARKING LOT WHERE MY WORK LOCATED. I HAVE NO PROBLEM TURNING THE ENGINE ON; HOWEVER, WHEN STARTED BACKING UP, THE STEERING WHEEL WAS SO HARD TO MANEUVER. I TRIED TURNING TO THE LEFT OR RIGHT TURN BUT IT IS LIKE HUSTLING AND FIGHTING A MUSCLED MAN. IT WAS IN THE MIDDLE OF THE NIGHT. IT WAS FREEZING. I THOUGHT ABOUT THE DANGER OF DRIVING THIS VEHICLE BECAUSE FOR THE FIRST TIME I NEVER FELT SAFE DRIVING MY FORD ESCAPE THAT FRIDAY NIGHT (1/25/19).