2015 Ford Escape
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,102 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Escape model years with reports.
Of the 2015 reports, 29 involved a crash and 20 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shifter bushing and add a protective cap over the shift cable bushing, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S25.
Campaign 22V254000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, ignitionJul 8, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Campaign 15V436000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Representative owner complaints
1,102 reports, newest first.
Steering, Aug 22, 2019
POWER STEERING QUIT WORKING WHILE DRIVING
Power train, Aug 20, 2019
RECALL NUMBER: 18S20. THE SHIFTER CABLE BUSHING IS DEGRADED JUST LIKE THE RECALL NUMBER I MENTIONED AT THE BEGINNING. WHILE I WAS PARKED, I WAS NOT ABLE TO SHIFT MANUALLY AND THE DASH KEPT READING NEUTRAL. I WAS ABLE TO GET THE CABLE BACK ON THE TRANSMISSION IN ORDER TO GET THE VEHICLE HOME.
Electrical system, Aug 14, 2019
INSTRUMENT PANEL TURNED WHITE AND STOPPED WORKING.....THOUGHT IT WAS ON RECALL ....BUT FORD TOLD ME NO....WE HAVE HAD IT FIXED ....
Power train, Aug 14, 2019
WHEN DRIVING...IT SHUDDERS.......LIKE SOMETHING IS WRONG WITH THE TRANSMISSION.....
Other or unspecified, Aug 13, 2019
LOST ABILITY TO PUT SHIFTING LEVER IN DRIVE, NEUTRAL, OR REVERSE. TOOK SEVERAL TRIES TO PUT SHIFTING LEVER BACK INTO PARK. ONLY OPTION WAS TO TOW THE VEHICLE. FORD DEALER DISCOVERED IT WAS A PROBLEM WITH THE BUSHING FOR THE SHIFTER CABLE, WHICH IS A KNOWN PROBLEM AND ALREADY PART OF A SAFETY RECALL FOR 2013-2014 FORD ESCAPES BUT NOT 2015. THIS RECALL SHOULD BE EXTENDED TO 2015 ESCAPES AS WELL.
Steering, Electrical system, Electronic stability control (ESC), Aug 13, 2019
I WAS DRIVING MY 2015 FORD ESCAPE GOING ABOUT 50MPH WHEN MY STEERING WHEEL JUST FROZE. IT TOOK ALL OF MY STRENGTH TO TRY TO TURN THE WHEEL SO I COULD GET MYSELF OFF THE MAIN ROAD AND OUT OF EVERYONE'S WAY. I GOT MYSELF TO THE SIDE AND COULDN'T TURN THE WHEEL AT ALL. LUCKILY MY FAMILY WASN'T TOO FAR SO MY DAD WAS GONNA HELP ME GET MY CAR HOME BUT HE COULDN'T EVEN TURN THE WHEEL. WE HAD TO CALL FOR A TOW TRUCK. ALSO MY 2015 FORD ESCAPE WOULD STALL AFTER PUMPING GAS, TAKING SEVERAL ATTEMPTS TO START MY CAR AND AT TIMES NOT STARTING AT ALL AFTER FILLING MY TANK. IT HAS STALLED ON ME SERVERSL TIMES WHILE DRIVING ON THE MAIN ROAD LEAVING ME STRANDED AND HOLDING UP TRAFFIC ON BUSY ROADS. LOW TIRE PRESSURE/ TIRE PRESSURE SENSOR FAULT WARNING LIGHT APPEARS OFTEN EVEN THOUGH ALL TIRES ARE AT CORRECT PRESSURES ABS AND TRACTION CONTROL APPEARS NOISY CABIN MAKES BUZZING NOISES BEHIND STEREO EVEN WHEN CAR IS OFF STEREO MALFUNCTIONS HAPPEN OFTEN WHERE CDS GET STUCK AND STEREO SAYS 'NO CD' WHILE TRYING TO EJECT IT.
Wheels, Aug 12, 2019
ON MY 2015 FORD ESCAPE I COULD NOT GET THE LUG NUTS OFF TO CHANGE THE TIRE ON 8/9/2019. HAD TO TAKE TO MECHANIC TO HAVE LUG NUTS REMOVED. IT APPEARS THE LUG NUT SWELLED UP AND THE LUG WRENCH THAT FORD SUPPLIED WITH THE VEHICLE DID NOT FIT
Power train, Electrical system, Aug 7, 2019
WARNING LIGHT COMES ON. TRANSMISSION HIT OK GOES OFF. MESSAGLIGHT GOES ON TO SHUT CAR OFF I DO THAT AN MESSAGE DOESN'T COME BACK ON. AT ONE TIME MY CAR EVEN SLOWED DOWNS TO 40 AND ANOTHER WARNING LIGHT CAME ON SHUT CAR OFF RESTARTED AN RAN OK. THAT WARNING LIGHT STAYED ON UNTIL TAKEN TO FORD GARAGE IN GIBSON CITY. THEY COULDN'T FIND ANYTHING WRONG SO RESET. THESE ALL BEGAN A MONTH AGO.
Other or unspecified, Jul 26, 2019
I HAVE A DOOR LATCH PROBLEM. LOOKED IT UP AND FOUND THAT IN SEP 2016 A SAFTEY RECALL WAS PUT OUT BY FORD FOR THE DOOR LATCHES FOR 2013 - 2015 FORD ESCAPES. I TRIED TO EXPLAIN THIS TO THE DEALERSHIP SERVICE CENTER AND THEY DO NOT HAVE THIS RECALL LISTED. I HAVE THIS PROBLEM AND I NEED IT FIXED.
Power train, Electrical system, Jul 25, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND SHUT OFF IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO VILLAGE FORD (LOCATED AT 23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,059.
Power train, Jul 24, 2019
MY TRANSMISSION STARTED HAVING A SHUDDERING IN THE FRONT END. AFTER TAKING IT TO THE DEALER I WAS TOLD THAT THE TORQUE CONVERTER AND TRANSMISSION IS GOING OUT. I STARTED NOTICING THE ISSUE WHEN I WAS ACCELERATING UP HILLS. IT FELT AS IF I WSA GOING OVER BUMPY ROADS. WHEN I WAS ON THE HIGHWAY THE VEHICLE ABRUPTLY SHUT OFF. I WAS ABLE TO GET IT STARTED AGAIN AND DRIVE IT TO A SHOP. I WAS TOLD THAT THIS IS A RECURRING ISSUE IN THE FORD ESCAPE BY THE DEALER AND BY SEVERAL OTHER TRANSMISSION SHOPS IN MY AREA. AFTER DOING RESEARCH ONLINE, I HAVE ALSO FOUND THOUSANDS OF COMPLAINTS IN REGARDS TO THE SAME ISSUE.
Other or unspecified, Jul 22, 2019
TRANSMISSION APPEAR TO HAVE A DELAY WHEN ATTEMPTING TO INCREASE SPEED. YOU PRESS THE GAS BUT THE CAR JUST SITS IN AN IDLE MODE AND AFTER A BIT IT CATCHES UP WITH ITSELF BUT MAKE A LOUD NOISE AND JOLTS THE CAR AGGRESSIVELY. THIS HAPPENS ON CITY STREET AND HIGHWAY WHEN I AM TRYING TO ACCELERATE.
Air bags, Jul 22, 2019
PURCHASED CAR 4/30/19 WITH 46,949 AT 47,323 AIRBAG LIGHT IS ON. RETURNED TO FORD 6/11/19 WITH 47,489 MILES AND FORD ADVISES IT IS COVERED UNDER THE SRS 5/60 WARRANTY. AFTER 3 DAYS IN THE SHOP, FORD SAID IT WAS A SEAT PAD SENSOR AND THEY HAVE TO ORDER THE PART. RETURNED 6/26/19 TO INSTALL A SEAT PAD SENSOR WHICH DID NOT FIX THE ISSUE. I WAS TOLD THEY WERE CONTACTING FORD FOR ASSISTANCE. IT HAS BEEN 26 DAYS AND NO ANSWERS. I DO NOT KNOW IF MAY SRS WORKS.
Structure, Jul 12, 2019
WHEN VEHICLE IS PLACED IN MOTION, THE REAR DOORS LOCK. ONCE LOCKED, THE PERSONS IN THE REAR SEATS CANNOT EXIT THE VEHICLE ON THEIR OWN. THIS HAS NOTHING TO DO WITH THE CHILD LOCKS. THE REAR PASSENGERS CAN ONLY EXIT IF THE DOORS ARE UNLOCKED FROM THE FRONT SEAT AREA OR IF A PERSON WITH THE KEY FOB PLACES A HAND ON THE OUTSIDE FRONT HANDLES. THIS IS A SIGNIFICANT SAFETY ISSUE. FOR EXAMPLE , IF THE FRONT PASSENGERS ARE INCAPACITATED AND THE VEHICLE IS ON FIRE OR SINKING IN WATER, THE REAR PASSENGERS ARE TRAPPED WITH NO WAY TO ESCAPE. THIS IS A DESIGN FLAW THAT FORD MOTOR COMPANY MUST ADDRESS BEFORE PEOPLE ARE SERIOUSLY INJURED OR KILLED.
Electrical system, Jul 12, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS COMPLETELY BLACKED OUT AND DID NOT SHOW THE FUEL LEVEL, SPEED, OR ANY OTHER GAUGE. JONES FORD (2410 OCEAN HWY W, SHALLOTTE, NC 28470, (910) 754-4341) STATED THAT THEY WOULD HAVE TO CHARGE FOR A DIAGNOSTIC TEST. THE DEALER PROVIDED THE CARFAX INFORMATION, WHICH SHOWED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH PRIOR TO BEING PURCHASED BY THE CONTACT. THE CONTACT WAS NOT INFORMED OF THIS BY QUALITY FORD (1242 S MADISON ST, WHITEVILLE, NC 28472, (800) 530-0978) WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL AND MENTIONED REIMBURSEMENT IF A RECALL WAS ISSUED AFTER THE REPAIRS. THE CONTACT WAS ADVISED TO SAVE HER RECEIPTS. THE FAILURE MILEAGE WAS 31,000. *BF *TR
Engine, Jul 10, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND LOST POWER IN VERY COLD WEATHER AND VERY HOT WEATHER. THE VEHICLE WAS PULLED OVER TO THE SHOULDER FOR A WHILE, BUT WAS ABLE TO RESTART. AFTER THE FAILURE, THE POWER STEERING, POWER ASSIST, AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT STATED THAT AFTER THE VEHICLE UNDERWENT AN OIL CHANGE IN NOVEMBER, THE ENGINE FAILED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 924-3400) WHERE IT WAS DIAGNOSED THAT A COMPUTER UPGRADE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,356. THE VIN WAS UNKNOWN.
Engine, Jun 28, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35-45 MPH ON SEVERAL OCCASIONS, THE ENGINE FAULT SERVICE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED 5-10 MINUTES LATER. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT USED A DIAGNOSTIC TROUBLE CODE READER TO PERFORM A DIAGNOSTIC TEST ON THE VEHICLE, WHICH RESULTED IN CODE: P2111 REGARDING THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. CHAMPION FORD LINCOLN (LOCATED AT 140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WAS NOTIFIED VIA TELEPHONE OF THE FAILURE. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 85,700.
Other or unspecified, Jun 24, 2019
AIR CONDITIONER SPORADICALLY BLOWS SLIGHTLY COOL AIR, INSTEAD OF COLD AIR, WHEN DRIVING ON CITY OR HIGHWAY. NO DISCERNIBLE TIMING OR CONDITIONS THAT MIGHT BE UNDERLYING FACTORS.
Engine, Jun 21, 2019
IN JULY OF 2018 THE VEHICLE WOULD STALL AND HAD TO BE TOWED TWICE. TWO DIFFERENT DEALERSHIPS COULDN'T FIND THE ISSUE. THE ISSUE COULDN'T BE DUPLICATED WHILE IT WAS IN THEIR CARE. THE ONE DEALERSHIP DID AN INSTALL AND PROGRAM G10 ELECTRICAL/DRIVEABILITY?! THE VEHICLE DIDN'T STALL AGAIN UNTIL TWICE THIS MONTH JUNE 2019. IT OCCURRED AS I WAS BACKING OUT OF MY DRIVEWAY AND I WAS STUCK BETWEEN THE DRIVEWAY AND THE ROAD. AFTER SITTING 15 MINUTES IT STARTED UP AGAIN...LESS THAN ONE WEEK LATER THE VEHICLE LOST ENGINE POWER WHILE I WAS DRIVING AT 40MPH. LUCKILY I WASN'T ON A HIGHWAY. I WAS ON A RURAL ROAD AND I WAS ABLE TO USE WHATEVER MOMENTUM WAS LEFT TO ROLL TO THE SIDE OF THE ROAD. I HAD 8-10 CARS BEHIND ME AS THE VEHICLE SUDDENLY LOST POWER. HOW I DIDN'T CAUSE AN ACCIDENT IS STILL BEYOND MY COMPREHENSION. THE VEHICLE IS CURRENTLY STILL AT THE DEALERSHIP. FORD NEEDS TO LOOK INTO THIS ISSUE!!! I AM NOT THE FIRST!!! THIS VEHICLE IS A DEATH TRAP!!
Visibility, Structure, Jun 12, 2019
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 60 MPH I HEARD A NOISE THAT SOUNDED LIKE THE TRACKS FLEW OFF THE ROOF OF MY CAR. WATER BEGAN LEAKING IN THROUGH THE ROOF, SO I THOUGHT THE SUNROOF MAY NOT BE CLOSED ALL THE WAY. I OPENED THE FABRIC COVER UNDERNEATH THE SUNROOF TO SEE WHERE AND IF IT WAS LEAKING AND WHEN I DID SHATTERED GLASS BEGAN FALLING IN ON ME. I IMMEDIATELY TRIED TO CLOSE THE FABRIC PORTION AGAIN, BUT I COULDN'T GET IT CLOSED. IT KEPT CRUMBLING UNTIL THE MAJORITY OF THE SUNROOF WAS COMPLETELY GONE. I NEARLY SWERVED INTO THE OTHER LANE ALMOST HITTING ANOTHER VEHICLE WHILE TRYING TO MANAGE THE SITUATION. I WASN'T PASSING UNDER ANY OVERPASSES AND I WASN'T FOLLOWING ANYONE TOO CLOSELY.
Electrical system, Jun 11, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO OPERATE PROPERLY, WHICH CAUSED THE GAUGES AND WARNING INDICATORS TO BECOME INOPERABLE. EBY FORD LINCOLN (2714 ELKHART RD, GOSHEN, IN 46526, (574) 534-3673) WAS NOTIFIED AND STATED THAT THE FAILURE WAS THE SAME AS FORD RECALL NUMBER 15C03: (INSTRUMENT CLUSTER MAY BE INOPERATIVE/FMVSS); HOWEVER, THE VEHICLE WAS EXCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Seat belts, May 28, 2019
SEAT BELT NO LONGER RETRACTS. I DON'T KNOW EXACT DATE BUT ITS BEEN A FEW WEEKS.
Power train, May 20, 2019
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN TO PARK, THE GEAR SHIFT FAILED TO TURN AND SHIFTED INTO REVERSE. THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE AND IT KEPT MOVING BACKWARDS. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT HAD INSTRUCTIONS ON HOW TO MANUALLY PLACE THE VEHICLE IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTING CABLE NEEDED TO BE REPLACED, BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 101,800.
Power train, May 10, 2019
TL-THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT HE SAW A LEAK OF TRANSMISSION FLUID. THE DEALER MOTORCARS OF LANSING INC 6505 S PENNSYLVANIA AVE, LANSING, MI 48911 (888) 710-5507 STATED THAT THEY NEEDED TO PUT IN A NEW TRANSFER CASE SINCE THAT HE HAD A CRACKED CYLINDER FOR THE TRANSMISSION IN WHICH THE CONTACT PAID $400. WHILE THE DEALER WAS MAKING THOSE REPAIRS THEY NOTIFIED THE CONTACT THAT THERE A HOLE IN THE TRANSMISSION WHICH WOULD COST AN ADDITIONAL $3500. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE 3 TO 5 MONTHS AGO. THE DEALER STATED THAT THE CONTACT HAD JUST GONE OVER THE WARRANTY. THE CONTACT HAD ASKED FOR A CAR FAX REPORT BEFORE HE PURCHASED THE VEHICLE BUT THE DEALER SAID THEY DID NOT HAVE ONE. THE FAILURE MILEAGE WAS 13,000. TF
Electrical system, May 7, 2019, fire
TL* THE CONTACT OWNS A 2015 FORD ESCAPE. APPROXIMATELY THREE HOURS AFTER THE CONTACT PARKED THE VEHICLE, THE VEHICLE ALARM SOUNDED. THE CONTACT NOTICED FLAMES COMING FROM THE TOP OF THE HOOD AREA NEAR THE BATTERY COMPARTMENT. FLAMES WERE LATER SEEN COMING FROM THE DASHBOARD AREA INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.