2017 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,686 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Escape model years with reports.
Of the 2017 reports, 39 involved a crash and 15 involved a fire. 56 people were injured.
What owners report most often
Recalls and investigations
Visibility, power window devices and controlsJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Campaign 26V374000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Visibility, power window devices and controlsAug 24, 2016
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
If a window closes on a body part, it can increase the risk of injury.
Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Campaign 16V617000 on NHTSA.gov
Representative owner complaints
2,686 reports, newest first.
Engine, Dec 10, 2019
MY VEHICHLE HAD BEEN MAKING A NOISE AND STARTED LETTING OUT A GRAY SMOKE FROM TE EXHAUST. I TOOK IT INTO THE DEALERSHIP AND THEY SAID IT WAS LEAKING "OIL" INTO THE MOTOR AND I NEEDED A NEW ENGINE. THAT THEY DID NOT KNOW WHERE THE PROBLEM WAS COMING FROM THEREFORE FORD APPROVED A NEW ENGINE REPLACEMENT SICE I AM STILL UNDER WARRANTY ( 31,000 MILES). EVEN IF A NEW ENGINE IS REPLACED. THE FACT THAT THEY DO NOT KNOW WHERE THE VEHICLE IS LEAKING OIL FROM STILL DOES NOT RULE OUT THAT THIS PROBLEM CAN HAPPEN AGAIN AND WHEN. ALSO EVERY TIME I COME TO A STOP MY CAR TURNS OFF AND DOES NOT TURN BACK ON WHEN I RELEASE THE BRAKE. WHEN IS FORD GOING TO FINALLY SAY RECALL THESE VEHICLES???? I HAVE YOUNG CHILDREN I DRIVE EVERY SINGLE DAY.. MY CHILDREN'S SAFETY IN ON THE LINE HERE. DO FORD CEO'S REALIZE THAT? DO FORD CEO'S HAVE CHILDREN? GRANDCHILDREN? MAYBE THEIR CHILDREN/GRANDCHILDREN SHOULD RIDE IN THESE FAULTY VEHICLES AND BE PUT AT RISK AND THEN MAYBE THEY WILL RE THINK THEIR DECISION OF RECALLING !!!!!!!!
Power train, Electrical system, Fuel/propulsion system, Dec 9, 2019
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON THREE SEPARATE OCCASIONS, WHILE AT A STOP LIGHT/SIGN, THE ECO BOOST SYSTEM MALFUNCTIONED AND THE ENGINE ERRONEOUSLY SHUT OFF. DURING THE FAILURE, THE MESSAGE "PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE WITH THE IGNITION KEY" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. SKYLINE FORD (2510 COMMERCIAL ST. SE, SALEM, OR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.
Wheels, Dec 7, 2019
12/6/19 VEHICLE HAS A TIRE GO FLAT ON THE ROAD. USING THE FACTORY WRENCH TO REMOVE THE LUG NUTS DISCOVERED THE FACTORY WRENCH DOES NOT FIT THE LUG NUTS TWO ROAD SERVICE PEOPLE LATER CAR HAS TO BE TOWED FOR A FLAT. TO LUCAS FORD BURLINGTON NJ. SERVICE WRITER ADVISOR DISCUSS THE ISSUE AND INFORMED ME THAT THE LUG NUTS SWELL UP AND YOU UNABLE TO REMOVE THEM THIS IS A HUGE ISSUE WITH FORD AND THEY ARE BLOWING THIS UNDER THE RUG. THEY HAVE INFORMED ME THAT THIS A MAINT ISSUE . NOT EXACTLY THIS IS PRODUCT ISSUE AND A CONCERN THAT NEEDS TO ADDRESSED ASAP. LUG NUTS ARE NOT SUPPOSE TO SWELL UP FROM WATER, TO THE POINT YOU ARE UNABLE TO REMOVE THE LUG NUTS. TWO ROAD SERVICES PEOPLE AND ONE WRECKER LATER THE VEHICLE WAS TOWED TO THE DEALER FOR WHICH THEY ARE CUTTING OFF THE LUG NUTS
Engine, Dec 6, 2019
HAD 2017 FORD ESCAPE FOR JUST OVER A YEAR. 30,000 MILES ON IT WHEN CEL CAME ON THEN WENT BACK OFF ONLY TO COME BACK ON AGAIN BLINKING. DEALERSHIP SAYS ANTIFREEZE IS LEAKING INTO OIL CAUSING ENGINE FAILURE. ENGINE HAS TO BE REPLACED.
Power train, Dec 4, 2019
THE AUTO STOP/START FEATURE COMPLETELY SHUTS THE ENGINE OFF WHEN WAITING AT SIGNAL LIGHTS OR OTHER SITUATIONS WHEN STOPPING WHILE THE VEHICLE IS IN DRIVE. THERE ARE ALERT CHIMES AND A MESSAGE TO SHIFT INTO PARK AND RESTART VEHICLE APPEARS ON INSTRUMENT PANEL. THE PROBLEM STARTED APPROX. OCTOBER 9, 2019 AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP OCTOBER 17, 2019. WAS TOLD IT WAS A FAULTY CRANK SHAFT SENSOR. THE SENSOR WAS REPLACED ALONG WITH A WIRING HARNESS. NOVEMBER 25TH THE CAR STARTED HAVING THE SAME ISSUES WITH SHUTTING OFF WHEN AT SIGNAL LIGHTS. CALLED FOR AN APPOINTMENT THE NEXT DAY AND WAS SCHEDULED TO BRING THE CAR IN DECEMBER 3, 2019. AT THIS POINT, THE DEALERSHIP HAS HAD THE CAR FOR 2 DAYS AND ARE SAYING THEY CAN'T FIND AN ISSUE. OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE AND FORD IS AWARE OF THE PROBLEM, BUT NOT FIXING IT. DOCUMENTATION IS ATTACHED SHOWING REPAIRS AND AN ONLINE POST SHOWING THAT FORD IS AWARE OF THE PROBLEM AND INSTRUCTING MECHANICS NOT TO ATTEMPT TO FIX UNTIL ENGINEERS FIND A SOLUTION. THAT WAS 10 MONTHS AGO.
Electrical system, Engine, Fuel/propulsion system, Dec 4, 2019
I'VE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE.1ST PROBLEM IS WHEN I CAME TO A STOP AT THE SET OF STOP LIGHTS IN GLOUCESTER MA. THE ENGINE SHUT OFF. AT THAT POINT I HAVE TO RESTART THE CAR. IT HAS HAPPENED ON MULTIPLE OCCASIONS.IT DIDN'T HAPPEN AT THE DEALERSHIP SO WAS TOLD IT WOULD HAVE TO HAPPEN WHEN THE HAD THE CAR. 2ND PROBLEM, THE ENGINE LIGHT CAME ON. THE DEALERSHIP SAID IT JUST NEEDED TO BE RESET, 2 WEEKS LATER THE ENGINE LIGHT RETURNED. BROUGHT TO DEALERSHIP THIS TIME THE DEALERSHIP SAID THE ENGINE NEEDED TO BE REPLACED DUE TO COOLANT THAT WAS GETTING INTO THE MOTOR. I LOOKED UP PROBLEMS WITH THE 2017 FORD ESCAPE AND THERE WERE A LOT OF COMPLAINTS ABOUT THE ENGINES NEEDING TO BE REPLACED BECAUSE OF COOLANT GETTING INTO THE MOTOR OR BASICALLY THE HEAD GASKET HAD FAILED AND IS A KNOWN PROBLEM WITH THE MOTOR.THEY HAD MY CAR FOR 4 WEEKS AND HAD TO PICK UP A RENTAL CAR. I HAD TO CALL THE DEALERSHIP TO SEE IF MY CAR WAS FINISHED. BECAUSE THEY NEVER CALLED. WHEN I CALLED I FOUND OUT THE CAR WOULD BE DONE IN 2 DAYS. WHEN I RECEIVED THE CAR BACK IT WASN'T RUNNING THE SAME AS WHEN I PURCHASED IT, PLUS IT NOW PULLS TO THE RIGHT WHILE DRIVING. 3RD, THE CLOCK IN VEHICLE KEEPS CHANGING TIME. ASKED THE DEALERSHIP IF THERE WAS A PROBLEM WITH THE COMPUTER. THEY SAID NO. 12/4/2019 2 WEEKS AFTER GETTING CAR BACK, NOW IT WON'T START AND IS DEAD IN MY DRIVEWAY .
Power train, Engine, Dec 3, 2019
2017 FORD ESCAPE SE CEL CAME ON. HAD AUTOZONE PUT IT ON THE COMPUTER AND IT GAVE A CODE PO301. CEL WENT OUT ON 2 MILE DRIVE HOME. A FEW DAYS PASSED CEL CAME ON AGAIN AND WENT OFF AGAIN. CALLED DEALERSHIP BUT LIGHT WAS OUT, THEY SAID CODE MAY NOT HAVE BEEN STORED. MADE AN APPOINTMENT AFTER THE 3RD CEL ON AND THEN OFF. MECHANIC CALLED APPROX. 1 HR LATER AND TOLD ME A NEW ENGINE WAS NEEDED BECAUSE COOLANT LEAKED INTO THE ENGINE AT A COST OF $8000. THIS VEHICLE HAD TURBO BOOSTER REPAIRED/REPLACED TWICE AFTER I COMPLAINED ABOUT THE TOTAL LACK OF ACCELERATION AND EXPLAINING THAT I FELT I WAS GOING TO DIE IN THIS CAR WHEN TRYING TO MERGE INTO HIGHWAY TRAFFIC. THE FIRST TIME THEY SAID IT WAS FINE AND I WOULD HAVE TO GET USED TO THIS ENGINE. I INSISTED THAT THEY TEST DRIVE WITH ME, THEY AGREED THAT THERE WAS A PROBLEM. AFTER THE FIRST REPAIR, THE SAME LACK OF ACCELERATION OCCURRED AGAIN. AGAIN THEY REPLACED THE TURBO BOOST. THIS ENGINE IS UNSAFE AND DEFECTIVE. THIS ENGINE NEEDS TO BE RECALLED. FORD NEEDS TO TAKE RESPONSIBILITY FOR THESE FAILURES. VEHICLE HAS 70000 MILES AND FORD SAYS THERE IS NOTHING THEY CAN DO, I AM RESPONSIBLE TO PUT A NEW ENGINE INTO THIS VEHICLE.
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Dec 3, 2019
WHEN I AM AT A STOP LIGHT. THE CAR WILL TURN OFF, IT IS VERY DANGEROUS. I HAVE TO RESTART THE CAR. I ALMOST HAVE BEEN IN MANY ACCIDENTS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL FOR THIS CAR. I SEE ONLINE THAT EVERYONE IS HAVING THIS PRROBLEM.
Air bags, Electronic stability control (ESC), Dec 2, 2019
AIR BAG AND STABILITY CONTROL LIGHT ON. DEALERSHIP FOUND RESTRAINT CONTROL MODULE SHORT CIRCUIT. THIS IS THE SAME ISSUE REPORT BACK IN 2014 CAMPAIGN #14V597000. SEEMS ISSUE WAS NOT ADDRESSED CORRECTLY.
Power train, Fuel/propulsion system, Nov 28, 2019
THE NEXT DAY AFTER PURCHASE SEPTEMBER 2018, I NOTICED A SLIGHT SLIPPAGE TO THE TRANSMISSION AND TOOK THE CAR BACK BECAUSE THE WARNING LIGHTS WERE ON AND THE CAR WOULD PROCEED TO MOVE AT A LOW SPEED. I WAS TOLD THE VEHICLES FLUIDS NEEDED TO BE CHANGED. THE NEXT DAY THE ISSUE PERSISTED, I RETURNED TO THE DEALERSHIP AGAIN AND WAS TOLD THE BRAKES NEEDED TO BE REPLACED. ON BOTH OCCASIONS THE MONSTER DEALERSHIP HANDLED THIS. THE ISSUE WITH FEELING THE TRANSMISSION JERK CONTINUED. MAY 2019 THE TRANSMISSION FAILURE APPEARED (CODES LISTED BELOW) IT WAS SERVICED BY A&B TRANSMISSION. WITHING 48 HOURS THE ISSUE RETURNED. IT APPEARS AS THOUGH THE TRANSMISSION OVERHEATS AFTER DRIVING SHORT DISTANCES. AFTER SEVERAL ATTEMPTS FROM MAY-JULY THE ISSUE COULD NOT BE FIXED AND CONTINUES AS OF TODAY. THE DELAY IN REPORTING IS THAT I HAD NO IDEA THIS WAS HERE, PLEASE ADVISE I WOULD LIKE TO RESOLVE THIS. CODE P0741-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. CODE P1744-00 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE/ STUCK OFF - CURRENT DTC - WARNING LAMP ON. P1450-00 UNABLE TO BLEED UP FUEL TANK VACCUM - -PENDING DTC - WARNINGLAMP ON.
Electrical system, Equipment, Nov 20, 2019
THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.
Electrical system, Nov 20, 2019
THE AUTO STOP START COMPLETELY TURNS OFF WHEN IN STOP/GO TRAFFIC, RED LIGHTS OR TURNING RIGHT SLOWLY WHICH MEANS IT HAS TO BE STARTED TO RUN. THIS IS NOT A SAFE FEELING ESPECIALLY IN SAN DIEGO, CA WHERE THERE IS SO MUCH TRAFFIC.
Engine, Nov 18, 2019
WE HAVE BEEN HAVING ISSUES WITH OUR 2017 ESCAPE TITANIUM WITH THE 1.5L TURBO ENGINE SINCE WE BOUGHT IT. UNDER HARD ACCELERATION, SUCH AS WHILE PASSING, OR ENTERING A FREEWAY, THE CAR SHUDDERS, HAS NO POWER, AND THE CHECK ENGINE LIGHT BLINKS. WE BROUGHT IT IN TO THE DEALERSHIP TWICE FOR THIS BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, AND COULDN'T BRING UP A CODE FOR THE PROBLEM. OUR CAR HAS BEEN BURNING OIL AND ONE TIME THE HIGH ENGINE TEMP WARNING CAME ON AND WE WERE LOW ON COOLANT. WE HAVE KEPT UP ON ALL ROUTINE MAINTENANCE FOR THE VEHICLE THROUGHOUT OUR OWNERSHIP OF IT. IT GETS DRIVEN A LOT AND HAS 78000 MILES ON IT. RECENTLY OUR CHECK ENGINE LIGHT CAME ON AND OUR ENGINE WOULD SHUDDER AT IDLE. WE TOOK IT TO THE DEALERSHIP ONLY TO HAVE THEM TELL US THAT THE HEAD GASKET WAS GOING, THEY COULDN'T REMOVE ONE OF THE SPARK PLUGS, AND WE NEED A NEW ENGINE. OF COURSE, NOW THAT IT'S OUT OF WARRANTY, A MECHANIC TELLS US WHAT IS WRONG WITH OUR VEHICLE. WE SUSPECT THAT THIS HAS BEEN THE PROBLEM WITH OUR VEHICLE ALL ALONG. A DEFECTIVE FORD ENGINE THAT MANY OWNERS ARE HAVING ISSUES WITH. BASED ON WHAT OTHERS HAVE SAID ON THIS FORUM WE ARE EXPECTING TO GET ZERO RESOLUTION FROM FORD EVEN THOUGH, WITH THE NUMBER OF COMPLAINTS ABOUT THIS ENGINE, THEY ARE SURE TO KNOW THERE IS A PROBLEM WITH IT.
Engine, Nov 16, 2019
WHILE DRIVING THE CEL CAME ON. WE TOOK THE CAR TO THE DEALERSHIP THEY REPLACED THE CRANKCASE PRESSURE SENSOR WHICH WAS COVERED UNDER THE POWERTRAIN WARRANTY. THEY THEN INFORMED US THAT THE ACTIVE GRILL SHUTTER WAS BROKEN AND NEEDED TO BE REPLACED. THIS IS AN INTERNAL PLASTIC SHUTTER IN FRONT OF THE RADIATOR. THE SERVICE ADVISOR SAID THAT FORD WAS AWARE OF THESE SHUTTERS EASILY BEING DAMAGED AND HAS CORRECTED THE ISSUE GOING FORWARD BUT THIS IS NOT COVERED UNDER WARRANTY. I CONTACTED FORD CORPORATE CUSTOMER RELATIONS AND WAS INFORMED THAT SINCE NO RECALL HAD BEEN ISSUED IT WAS UP TO THE DEALERSHIP TO DETERMINE IF THE ITEM WAS WARRANTIED. THEY BRUSHED ME OFF AND WISHED ME LUCK. DEALERSHIP QUOTED $1090 FOR REPLACEMENT THAT IS MY RESPONSIBILITY.
Electrical system, Nov 15, 2019
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEARBY PARKING LOT. WHEN THE CONTACT RETURNED TO THE VEHICLE, SHE WAS UNABLE TO START THE IGNITION. THE VEHICLE WAS TOWED TO BIG VALLEY FORD LINCOLN (3282 AUTO CENTER CIR, STOCKTON, CA 95212, (800) 871-8112) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 6, 2019. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,816.
Engine, Nov 13, 2019
2017 ESCAPE 1.5L ECOBOOST AWD. ENGINE LOSS OF POWER ON HIGHWAY WITH CEL ILLUMINATED. ENGINE RESUMED AFTER PULLING OVER, BUT RUNNING ROUGH. CEL WAS P0302, CYLINDER 2 MISFIRE. REPLACED PLUGS AND SWAPPED COILS, CYLINDER 2 WAS BAD, DID NOT FIX MISFIRE. TOOK TO DEALER AND WAS INFORMED THAT CYL 2 HAD COMPLETE LOSS OF COMPRESSION AND HEAD NEEDED REPLACED. WAS INFORMED THAT THIS WAS A VERY COMMON ISSUE AND THEY HAVE HAD TO DO THIS DOZENS OF TIMES ON 1.5L ECOBOOSTS (FUSIONS AND ESCAPES SPANNING 2014-2019). HEAD WAS ON NATIONAL BACKORDER, SO DEALER APPEALED TO HAVE LONG BLOCK REPLACED TO AVOID LONG WAIT TIMES. LONG BLOCK REPLACED UNDER WARRANTY. I WAS LUCKY AS MY VEHICLE WAS BARELY IN WARRANTY (50,200). THIS IS A WELL-DOCUMENTED ISSUE ON THE NHTSA SITE, ON INTERNET FORMS AND AMONG THE FORD REPAIR COMMUNITY. THERE ARE HUNDREDS OF 1.5L ECOBOOSTS SITTING ON DEALER LOTS WAITING FOR NEW ENGINES. THERE ARE ALSO HUNDREDS OF OWNERS THAT ARE GETTING STUCK WITH 3K-10K REPAIR BILLS BECAUSE THEY ARE OUT OF WARRANTY, AVERAGE ESCAPE OWNER CAN'T AFFORD THAT ON A RELATIVELY NEW VEHICLE. FORD NEEDS TO PROVIDE EXTENDED REPLACEMENT FOR THIS ISSUE. ATTACHED RELATED NHTSA SSMS.
Other or unspecified, Engine, Oct 31, 2019
MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.
Engine, Oct 29, 2019
WE TOOK OUR 2017 FORD ESCAPE IN FOR A TUNE UP AFTER THE CHECK ENGINE LIGHT CAME ON. THE SERVICE DEPARTMENT CALLED AND SAID THAT THERE WAS A COOLANT LEAK, AND THE COOLANT HAD GOTTEN INTO OUR ENGINE AND RUINED IT, AND WE NOW NEED TO REPLACE THE ENGINE. THEY SAID THAT THERE IS CURRENTLY A SERVICE BULLETIN OUT ABOUT A LOT OF OTHER FORD ESCAPES HAVING THIS SAME ISSUE, BUT THERE IS NO RECALL YET, SO WE ARE LEFT TO PAY FOR THE NEW ENGINE.
Seats, Oct 23, 2019
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SEAT FAILED TO CLOSE DUE TO MOLDING STILL IN THE CLASP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000. *TP
Other or unspecified, Oct 21, 2019
THERE ARE WATER STAINS ON THE TOP OF BOTH THE DRIVER AND PASSENGER SIDE PANELS. WHEN IT RAINS, THE PANELS BECOME SATURATED. I NOTICED THE SATURATION WITH THE VEHICLE IN MOTION. THERE ARE OLDER WATER STAINS ON THE PANELS SO IT COULD HAVE ALSO HAPPENED WHEN THE CAR WAS STATIONARY.
Electrical system, Oct 19, 2019
I WILL BE DRIVING DOWN THE ROAD AND MY LIGHTS WILL FLICKER AND RADIO WILL CUT OUT FOR A SECOND. I HAVE TRIED DRIVING ON CITY ROADS HIGHWAYS IT STILL DOES THE SAME THING.
Engine, Oct 17, 2019
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 30 MPH, A WARNING INDICATOR SIGNALED THAT THE ENGINE WAS OVERHEATING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND WAS UNABLE TO RESUME DRIVING. THE VEHICLE WAS TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907, 831-444-4444) WHERE IT WAS DIAGNOSED AND A SENSOR WAS REPLACED. THE FOLLOWING DAY, AS THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT COOLANT WAS LEAKING AND CAUSED THE PIPES TO SMOKE. THE DEALER GAVE THE CONTACT AN ESTIMATE OF $2,900 TO INSPECT THE VEHICLE AND ASSES THE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Engine, Oct 10, 2019
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, A RATTLING NOISE STARTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHITE SMOKE COMING OUT OF TAIL PIPE.THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING INTERMITTENTLY FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS DRIVEN TO GREEN FORD OF GREENSBORO (3800 WENDOVER AVE, GREENSBORO, NC) WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *JB
Engine, Oct 9, 2019
AT 26790 MILES THE HEAD GASKET FAILED LEADING TO OVERHEATING, NOTICED WHEN DRIVING ON THE FREEWAY NEEDING TO LEAVE THE ROAD TO LET THE CAR COOL DOWN AND ADDING 1/2 GALLON OF ANTIFREEZE
Engine, Oct 6, 2019
WHEN THE VEHICLE IS STOPPED, THE AUTO START STOP FEATURE AUTOMATICALLY SHUTS ENGINE OFF. IT SHOULD RESTART WHEN YOU RELEASE THE BRAKE. SEVERAL TIMES THE VEHICLE HAS FAILED TO START WHEN BRAKE IS RELEASED. A MESSAGE APPEARS ON THE SCREEN STATING THAT YOU MUST SHIFT THE VEHICLE INTO PARK, DEPRESS BRAKE AND RESTART THE VEHICLE. THIS IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU ARE LIKELY AT A INTERSECTION WHICH THE LIGHT HAS TURNED GREEN AND YOUR VEHICLE MUST BE RESTARTED.