2018 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,795 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Escape model years with reports.
Of the 2018 reports, 25 involved a crash and 5 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsFeb 12, 2018
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the brake hoses, replacing any that are incorrect, free of charge. The recall is expected to begin March 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S04.
Campaign 18V104000 on NHTSA.gov
Air bags, side/windowDec 18, 2017
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Ford will notify owners, and dealers will replace the driver and passenger side curtain air bags, as necessary, free of charge. The recall is expected to begin January 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S44.
Campaign 17V803000 on NHTSA.gov
Representative owner complaints
1,795 reports, newest first.
Electrical system, Aug 11, 2020
DIFFICULTY STARTING. STATIONARY
Other or unspecified, Aug 7, 2020
ONE DAY AFTER WORK, THE AC SUDDENLY STOPPED WORKING. UPON RETURNING HOME, WE NOTICED A BURNING RUBBER SMELL. WE TOOK THE VEHICLE TO THE DEALERSHIP, FROM WHICH WE HAD PURCHASED THE VEHICLE FROM 4 MONTHS PRIOR. THEY LOOKED AT THE VEHICLE, AND DIAGNOSED THAT THE AC COMPRESSOR HAD LOCKED UP, AND THE BURNING RUBBER SMELL WAS FROM THE BELT. THEY THEN QUOTED US ROUGHLY $3500-$3600 TO FIX THE ISSUE, IN THAT IT WOULD INCLUDE THE ENTIRE AC COMPRESSOR KIT, CONDENSOR, AND AN AC FLUSH. IT IS A 2018, BUT WE WERE PAST THE FORD 36K WARRANTY PERIOD, SO WE DECIDED TO CALL AROUND TO OTHER SHOPS/MECHANICS. WE FINALLY DECIDED TO TAKE IT TO A MECHANIC WHOM HAD PREVIOUSLY DONE WORK FOR US, AND WE TRUSTED. PRIOR TO EVEN TAKING THE VEHICLE TO HIM, THE OTHER INDIVIDUALS WE CALLED WERE SHOCKED TO HEAR WE HAD AN AC COMPRESSOR ISSUE, ON SUCH A RECENT MODEL. HE WAS SURPRISED, AND COMES TO FIND OUT THAT THE SYSTEM IS ESSENTIALLY PROPRIETARY, SO THAT IT'S DIFFICULT TO EVEN ACQUIRE THE PARTS/FLUID REQUIRED TO WORK ON IT OUTSIDE OF A FORD DEALERSHIP. WHICH MORE SO, WE BELIEVE, POINTS TO THE FACT THAT THIS SHOULD HAVE NOT HAPPENED ON A 2018 VEHICLE. THE MECHANIC CONCLUDED THAT THE ISSUE IS THAT THE AC COMPRESSOR LOCKED UP, AND SAID IT SHOULD NOT HAVE HAPPENED ON A VEHICLE WITH ONLY 48K MILES AND A RECENT MODEL.
Wheels, Aug 7, 2020
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED WHILE HIS WIFE WAS AT A STAND STILL AT A GAS STATION, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER WORK AREA. THE DRIVER PARKED THE VEHICLE AND WHEN EXITING SHE HEARD A LOUD NOISE AND SAW THE REAR DRIVER'S SIDE TIRE HAD A PIECE OF METAL INSERTED. THE DRIVER CALLED AAA AND THEY WERE UNABLE TO CHANGE THE TIRE DUE TO THE LUG NUTS. THE CONTACT STATED AAA HAD TO CALL A THIRD PARTY TO ASSIST WITH CHANGING THE TIRE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MULLINAX FORD OF CENTRAL FLORIDA LOCATED AT 1551 E SEMORAN BLVD, APOPKA, FL 32703, (407) 890-0557, WHERE IT WAS DIAGNOSED WITH NEEDING LUG NUTS TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 49,002.
Engine, Aug 6, 2020
WE PURCHASED OUR ESCAPE (NEW) FROM THE DEALER IN MARCH 2018. IN MARCH OF 2019, OUR CHECK ENGINE LIGHT KICKED ON (ENGINE HAD JUST OVER 12,000 MILES ON IT). CODE READER INDICATED A MISFIRE. WE TOOK IT TO THE DEALER AND THEY TOLD US THAT COOLANT WAS FOUND IN THE #2 CYLINDER AND THAT THE ENGINE NEEDED TO BE REPLACED. ENGINE WAS REPLACED UNDER WARRANTY AT NO COST TO US. IN JULY 2020, OUR ESCAPE STARTED EXHIBITING THE SAME PROBLEMS (ROUGH STARTS, LOW COOLANT IN OVERFLOW RESERVOIR). WE TOOK IT TO THE DEALER (THIS TIME THE CHECK ENGINE LIGHT DIDN'T KICK ON), AND THEY TOLD US COOLANT INTRUSION HAD HAPPENED AGAIN AND THAT THE ENGINE NEEDED TO BE REPLACED AS WELL AS THE TURBO CHARGER. ENGINE WAS REPLACED UNDER WARRANTY AT NO COST TO US. ENGINE HAD JUST OVER 24,000 MILES ON IT.
Engine, Aug 3, 2020
AT 62,000 THE ENGINE FAULT LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS LEAKING COOLANT INTO THE CYLINDER HEAD AND I NEEDED A NEW ENGINE. MY CAR WAS JUST AT THE DEALERSHIP 3 WEEKS PRIOR WITH NO ISSUES NOTES. I TAKE MY CAR IN FOR WORK EVERY 3 MONTHS. WHEN I WAS TOLD I NEEDED A NEW ENGINE, I WAS TOLD THIS WAS A KNOWN PROBLEM WITH THE ENGINE.
Other or unspecified, Aug 3, 2020
MOST OF THE TIME THAT I START THE VEHICLE IT MAKES A SQUEALING SOUND, IT ONLY LASTS AS LONG AS I AM IN PARK OR IF I AM IN REVERSE. ONCE I PUT THE VEHICLE INTO DRIVE THE SOUND STOPS. I HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP ON MORE THAN ONE OCCASION AND I HAVE EVEN RECORDED THE SOUND BUT I HAVE BEEN TOLD THAT THERE IS NO NOISE. ANOTHER ISSUE THAT I HAVE HAD IS A FOUL ODOR COMING FROM THE VENTS. IT ORIGINALLY STARTED DURING THE WINTER MONTHS, THEN CONTINUED THROUGH THE SUMMER. THIS HAPPENS EVERY TIME THAT I TURN ON THE HEATER AND SOMETIMES WHEN I TURN ON THE AC. I HAVE TAKEN IT TO THE DEALERSHIP AND ONE MECHANIC DID SMELL IT BUT THEY COULDN'T FIND ANYTHING WRONG WITH IT SO THEY PUT A CHERRY SCENT IN IT AND GAVE IT BACK TO ME. IF I NEED THE HEATER ON I HAVE TO DRIVE AROUND WITH A WINDOW OPEN TO KEEP FROM SMELLING THE BAD ODOR OF BURNT HAIR/HARSH CHEMICAL. BOTH OF THESE HAPPEN WHILE THE VEHICLE IS STATIONARY AND IN MOTION. I DROPPED MY CAR OFF ON 2/20/20
Engine, Jul 28, 2020
WHILE OPERATING VEHICLE, GET OVERHEAT WARNING ON INFO CENTER. PARK VEHICLE WITHIN 5 MINUTES. CHECK LEVEL NEXT DAY, NO COOLANT IN RESERVOIR. ADD ALMOST ONE GALLON OF PREMIX COOLANT. NO SIGN OF COOLANT LEAK. TWENTY MINUTES LATER CHECK ENGINE LIGHT COME ON. CONTACT LOCAL DEALER, MADE APPOINTMENT NEARLY A WEEK LATER. IN THAT TIME CHECK ENGINE LIGHT CAME ON AND SECURED ONE MORE TIME. DIAGNOSTIC COMPUTER AT DEALERSHIP, TOLD THEM TO REPLACE SHORT BLOCK.
Power train, Engine, Jul 28, 2020
ENGINE FAILURE DUE TO COOLANT INTRUSION INTO THE NO. 2 CYLINDER RESULTED IN A COMPLETE ENGINE REPLACEMENT. AFTER TAKING 5 WEEKS TO REPAIR I PICKED UP THE VEHICLE ONLY TO HAVE THE TRANSMISSION FAIL AFTER DRIVING A COUPLE OF HUNDRED MILES.
Tires, Jul 20, 2020
2018 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES ON VEHICLES. *LD THE CONSUMER STATED THAT THE TIRES FAILED AND IT DID NOT APPEAR TO BE BY FAULT OF THE TIRE MANUFACTURER, BUT THE VEHICLE MANUFACTURER. THE VEHICLE MANUFACTURER STATED THAT THE TIRES WERE NOT COVERED UNDER WARRANTY. THE CONSUMER STATED THAT THE ELECTRONICS IN THE VEHICLE WOULD NOT POWER OFF, DRAINING THE BATTERY. THE VEHICLE OVER-HEATED AND WENT INTO LIMP MODE; THE ENGINE WAS REPLACED.
Engine, Jul 15, 2020
FORD 2.0L ECOBOOST - COOLANT IN CYLINDERS, WHITE EXHAUST SMOKE AND ILLUMINATED MIL. PURCHASED 2018 2.0 TITANIUM FEB 2018. MARCH 2019, AT 29,000 MILES THE ENGINE FAILED , COOLANT IN CYLINDERS. WARRANTY WORK WAS PERFORMED UNDER TSB 19-2208 BY FORD DEALERSHIP. GREENWAY FORD ORLANDO. JUNE 2020 ,AT 62,000 MILES THE SAME REPAIRED ENGINE FAILED, COOLANT IN CYLINDERS. ENGINE TO BE REPAIRED UNDER TSB 19-2346 AT THE OWNER'S EXPENSE OF $8388 AT THE SAME FORD DEALERSHIP FORD KNOWS THERE ARE DESIGN DEFECTS IN THIS 2.0 ECOBOOST ENGINE. PROOF OF THAT IS THE SUPERSEDED TSB FROM JUST CHANGING THE CYLINDER HEAD ( TSB19-2208) TO CHANGING THE LONG BLOCK ( TSB 19-2346) . FORD DECLINED TWICE TO WARRANTY THE SECOND REPAIR AS THE VEHICLE WAS 2500 MILES OVER THE NEW CAR WARRANTY. ZERO SUPPORT. FORD WOULD NOT EVEN WARRANTY THE FIRST REPAIR WORK AFTER FAILING 14 MONTHS LATER.
Power train, Vehicle speed control, Jun 29, 2020
I WAS STOPPED ON A SIDE STREET WAITING ON TRAFFIC SO I COULD PULL OUT ONTO THE MAIN ROAD. THERE WAS A BREAK IN TRAFFIC AND WHEN THE BREAK CAME I PRESSED ON GAS PEDDLE CAR TOO OFF THEN STOPPED PULLING CAR. I'M SITTING IN MIDDLE OF A MAIN STREET THAT IS VERY BUSY AND THE CAR WOULD NOT MOVE, TRANSMISSION JUST SPINNING MOTOR RACING AND CARS HEAD TOWARDS ME AT HIGH RATES OF SPEED. AFTER POLICE SHOW UP HELP ME OUT A BIT. I TRY GOING AGAIN AND AFTER BOUT 45 MIN OR SO. CAR STARTED FINE TOOK OFF NORMALLY GOT ON TO INTERSTATE AND NOW TRANSMISSION IS SLIPPING, JUMPING JURKING. TRIED REPORTING TO FORD, BUT THEY SAY MY VIN # BELONGS TO A DIFFERENT YEAR TO CALL BACK WITH RIGHT INFO. EVERY I HAVE SAYS 1 YEAR FORD HAS ANOTHER.
Electrical system, Vehicle speed control, Other or unspecified, Jun 28, 2020
2018 FORD ESCAPE SE ACQUIRED ON 09/2018. AT 17000 MILES, IN 08/2019, AND DRIVING ON THE HIGHWAY, VEHICLE STARTED TO DISPLAY THE FOLLOWING MESSAGES: "HILL START ASSIST WARNING" "POWERTRAIN MALFUNCTION/REDUCED POWER" "MALFUNCTION INDICATOR LAMP - REGULATORY" "ANTILOCK BRAKE FAULT" "RESTRAINTS INDICATOR LAMP WARNING" "ENGINE FAULT - SERVICE NOW". PULLED OVER, SHUT DOWN VEHICLE, RESTARTED VEHICLE AND CONTINUED DRIVING. ABOUT 10 MILES LATER, ALL DASHBOARD INDICATOR LIGHTS TURNED ON AND COMPLETE LOSS OF ALL INSTRUMENTS (TACHOMETER, SPEEDOMETER, TEMPERATURE, MILEAGE, ETC.) AND A/C. BROUGHT IT INTO DEALERSHIP TWO DAYS LATER (EARLIEST AVAILABLE TIME) AND THEY CLAIMED IT WAS THE RESULT OF A BAD BODY CONTROL MODULE (BCM) AND REPLACED IT UNDER WARRANTY. TWO AND HALF WEEKS LATER, VEHICLE DID THE SAME THING WHILE ON THE HIGHWAY. BROUGHT IT INTO SAME DEALERSHIP AND IT WAS DETERMINED THAT IT WAS A BAD ABS MODULE AND THAT WAS REPLACED UNDER WARRANTY. IN 06/2020, WHILE DRIVING ON THE HIGHWAY THE VEHICLE EXHIBIT THE SAME BEHAVIOR AS THE PREVIOUS TWO TIMES. SHUT DOWN VEHICLE ON THE SIDE OF THE HIGHWAY AND IT WOULD NOT RESTART. AFTER 45 MINUTES VEHICLE RESTARTED AND TOOK IT TO NEAREST DEALERSHIP. THEY ACKNOWLEDGED THERE WERE ERROR/FAULT CODES, CLEARED THEM AND TEST DROVE FROM IT FOR 20 MILES AND COULD NOT FIND ANYTHING. CURRENTLY WAITING ON FORD CORPORATE TO GET VEHICLE TO A DEALERSHIP THAT CAN RESOLVE THE PROBLEM.
Engine, Jun 25, 2020
COOLANT IS LEAKING INTO THE CYLINDERS OF THIS 1.5L ENGINE AND THE BLOCK MUST BE REPLACED. *TR
Engine, Jun 20, 2020
MY ENGINE LIGHT WENT ON MAY 27,2020: WE TOOK IT TO THE DEALER MAY 28,2020. THEY HAD TO CHECK A PRESSURE READING AND WOULDN'T KNOW THE RESULTS UNTIL MAY 29; 2020. THIS CAR HAS 29,491 MILES AND WE BOUGHT IT NEW. ON MAY 29 WE WERE TOLD WE WOULD NEED A NEW ENGINE. THEY DID PROVIDE A LOANER AND DID NOT KNOW HOW LONG IT WOULD TAKE TO REPAIR. UPON PICK UP WE DROVE IT SEVERAL BLOCKS AND THE ENGINE LIGHT CAME ON AGAIN AND WE WERE TOLD IT WAS A 'SENSITIVE' CLAMP AND WE WOULD HAVE TO WATCH IT. *TR
Power train, Engine, Jun 11, 2020
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCARTHY FORD (11400 S PULASKI RD, CHICAGO, IL 60655, 773-239-7900) TO BE DIAGNOSED. THE CONTACT STATED THAT AN UNKNOWN REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO ANOTHER DEALER TO BE DIAGNOSED AND REPAIRED. THE TRANSMISSION WAS REPAIRED BY THE OTHER DEALER HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 7,000.
Power train, Jun 10, 2020
OUR 2018 STARTED JERKING UPON DECELERATION AND AT ABOUT 40 MPH. I TOOK IT TO THE FORD DEALER FROM WHICH IT WAS PURCHASED, AS IT IS STILL UNDER WARRANTY. THERE WAS A TRANSMISSION PROBLEM. FORD AUTHORIZED ONLY A REPAIR. *TR WE ALSO OWN A 2014 FORD ESCAPE WHOSE TRANSMISSION QUIT WHILE OUR 2018 WAS IN THE GARAGE FOR SERVICE. IT IS MORE THAN COINCIDENCE THAT THEY BOTH HAVE THE EXACT SAME TRANSMISSION! THEY ARE FAULTY AND NEED RECALLED!
Engine, May 27, 2020
APPROX MAY 1ST MY CHECK ENGINE LIGHT CAME ON. I PROCEEDED TO THE NEAREST AUTO STORE AND CHECKED THE CODE. AT THAT TIME I PURCHASED AIR FILTERS AS WELL AND WENT HOME AND INSTALLED THE AIR FILTERS AND CHECKED ALL THE FLUIDS. LIGHT WENT OFF. MAY 15TH LIGHT COMES ON. I AM AN HOUR AWAY FROM THE DEALERSHIP SO I MAKE AN APPT TO BRING MY CAR TO THE LOCAL MECHANIC TO MAKE SURE AM SAFE TO DRIVE THIS AT ALL. BEFORE LEAVING MY HOUSE IN THE MAIL IS A LETTER FROM FORD STATING MY VEHICLE IS AT RISK OF HAVING COOLANT INTRUDE INTO THE ENGINE CYLINDER BORES. I CALL THE DEALERSHIP RIGHT THEN 5/15 AND GET A APPT FOR FIRST THING MONDAY AND AM TOLD THE ENGINE LIGHT IS NOT BLINKING YOUR FINE TO DRIVE. THAT EVENING MY HIGH TEMP LIGHT/PULL OVER LIGHT COMES ON. I WAIT AN HOUR AND GET HOME. THE NEXT MORNING I TRY TO START THE CAR AND CHECK AND SEE IF I CAN DRIVE IT OR WILL NEED A TOW TRUCK TO GET IT TO THE DEALERSHIP. HIGH TEMP LIGHT COMES ON AGAIN. I CHECK THE ENGINE AND FIND IN LESS THAN APPROX. 7 DAYS THE COOLANT IS EMPTY. I GET THE CAR TO THE MONDAY 8 AM APPT....FRIDAY THE 22ND THEY TELL ME YES THIS IS WHAT HAPPENED AND IT A KNOWN PROBLEM BUT IT WILL COST YOU 6K TO REPLACE THE SHORT BLOCK. IT IS NOW AT THE DEALERSHIP GETTING THE ENGINE REPLACED. I CALLED SEVERAL MECHANICS TO TRY AND GET QUOTES AND THEY SAID THEY WOULD NOT TOUCH THIS BECAUSE THEY ALL KNOW THIS IS A FORD PROBLEM WITH THIS ENGINE.*DT*JB
Power train, May 13, 2020
ALL SCHEDULED MAINTENANCE COMPLETED FOR THE VEHICLE ON TIME, AND ALWAYS SERVICED AT A FORD SERVICE DEPARTMENT. ALL RECALLS COMPLETED. NO ACCIDENTS WITH THIS VEHICLE. HAD ISSUES WITH VIBRATIONS COMING FROM FRONT PASSENGER SIDE OF THE VEHICLE CAUSING THE ENTIRE VEHICLE TO SHAKE. THE ISSUE WAS RESOLVED UNDER WARRANTY BY A FORD SERVICE DEPARTMENT BY REPLACING THE HALF SHAFT. THREE MONTHS LATER, WHILE DRIVING ABOUT 30 MPH, I RECEIVED AN ALERT ON MY VEHICLE SAYING, "POWERTRAIN MALFUNCTION / REDUCED POWER" AND "MALFUNCTION INDICATOR LAMP - REGULATORY". THERE WAS NO WARNING PRIOR TO THIS INCIDENT. THE CAR DROVE FINE, AND I DID NOT HAVE ANY ISSUES.ON THE WAY TO GETTING THE VEHICLE TO BE INSPECTED AT THE SERVICE CENTER, THE CAR WOULD NOT GO OVER 70 MPH AND I COULD HEAR THE CAR RUNNING VERY LOUDLY (LIKE A ROARING SOUND). I GOT OFF OF THE HIGHWAY, AND TOOK CITY ROADS AS A PRECAUTION TO GET TO THE SERVICE CENTER. AT EVERY STOP LIGHT, THE VEHICLE WAS OBNOXIOUSLY LOUD. ONCE I MADE IT TO TAKE VEHICLE BACK TO THE FORD SERVICE CENTER, AND THEY ARE NOW SAYING THE TRANSMISSION ON THE VEHICLE NEEDS TO BE REPLACED. THE VEHICLE IS NO LONGER UNDER WARRANTY, AND I AM EXPECTED TO PAY FOR REPAIRS. THIS SEEMS TO BE A DEFECTIVE TRANSMISSION, AND FORD IS NOT WILLING TO HELP. THE VEHICLE DOES NOT EVEN HAVE 100K MILES. MY VEHICLE WAS NOT IN THE VEHICLES RECALLED FOR TRANSMISSION SERVICES. *TR
Engine, Apr 23, 2020
MILEAGE 18,895. ENGINE WAS SHUDDERING AFTER STARTING MORNINGS AND THEN WHILE DRIVING SLOWLY IN REVERSE AND FORWARD. SHUDDERING SUBSIDED AFTER DRIVING A SHORT TIME AT LOW SPEED. THIS OCCURRED 2-3 TIMES. ONE WEEK LATER ENGINE LIGHT WENT ON, BROUGHT IMMEDIATELY TO DEALER. THEY KEPT THE CAR FOR 3 WEEKS. REPLACED V BELT AND CRANK PULLEY. ENGINE LIGHT CONCERN P0302, NO COOLANT IN JUG COOLANT ON #2 NEC TO PERFORM TSB 20-2100. REMOVED ENGINE, TORE DOWN, BUILT UP SHORT BLOCK PUT IN CAR, FLUIDS FILLED AND CHECKED, ROAD TEST OK. ADDITIONALLY, THEY DID AN AC REPAIR AS THE AC WAS BLOWING WARM. TO MY KNOWLEDGE THERE IS NO OFFICIAL RECALL FOR THIS ENGINE FAULT AS I WASN'T NOTIFIED, NOR FOUND EVIDENCE OF IT ON THE INTERNET, HOWEVER AT THE DEALER THEY SAID THERE WAS A RECALL. THE VEHICLE WAS REPAIRED UNDER WARRANTY AND AT NO COST TO ME. I WAS PROVIDED A FREE LOANER VEHICLE THE ENTIRE TIME.
Engine, Mar 30, 2020
I RECEIVED NOTICE FROM FORD THAT IT MAY BE POSSIBLE FOR COOLANT TO INTRUDE INTO THE CYLINDER BORES. THEIR SOLUTION IS "CUSTOMER SATISFACTION PROGRAM 19B37," WHICH PRESCRIBES THE REPROGRAMMING OF THE POWERTRAIN CONTROL MODULE. THE LETTER NOTES THAT IF I PAID FOR REPAIRS INVOLVING THE ENGINE BLOCK ASSEMBLY AND/OR HEAD GASKET BEFORE THE DATE OF THIS LETTER (JAN. 2020) I AM ENTITLED TO A REFUND. I HAVE NOT YET HAD A PROBLEM. MY CONCERN IS THAT THE ONLY WAY TO REDUCE STRESS ON THE CYLINDER HEAD IS TO REDUCE ENGINE HORSEPOWER/TORQUE. I PURCHASED THE 4 WHEEL DRIVE MODEL WITH TOWING PACKAGE. WON'T THE REDUCTION IN POWER INVALIDATE THE TOW RATING? THE DEALER TOLD ME THIS IS A "SAFETY RECALL." YOU HAVE NO RECORD OF FORD INITIATING A RECALL. CAN ANYONE ASSURE ME THAT IF I AUTHORIZE THE SOFTWARE MANIPULATION THAT I WILL STILL HAVE A REASONABLY SAFE VEHICLE CAPABLE OF TOWING 2000 POUNDS? OR, HAS FORD DECIDED NOT TO REPLACE THE DEFECTIVE PART AND PUT THE LIABILITY ON ME DRIVE AN UNSAFE VEHICLE AND SAVE THEM THE EXPENSE OF A RECALL? ALSO, IT SEEMS TO ME THAT CHANGING THE VEHICLE'S ORIGINAL SPECS WOULD ALTER THE VEHICLE'S FUEL MILEAGE AND EMISSIONS CERTIFICATIONS.
Engine, Mar 19, 2020
I TOOK THE 2018 ESCAPE TO THE DEALERSHIP FOR REGULAR OIL CHANGE AND COOLANT CHECK AND ASKED THE DEALERSHIP TO FIND OUT WHY MY ENGINE LIGHT WAS ON. I WAS 223 MILE OVER MY 60,000 WARRANTEE. THE REPRESENTATIVE SAID THERE WAS ANTIFREEZE IN WITH MY PISTON AND THAT I NEEDED A NEW ENGINE. COME TO FIND OUT FROM THE MECHANIC, HE HAD 30 OTHER CARS IN FRONT OF ME TO WITH THE SAME PROBLEM. HE TOLD ME THAT I WOULD NEED TO CALL CUSTOMER SERVICE TO GET IT TAKEN CARE OF. HE ALSO TOLD ME THAT I NEED TO FILE A CLASS ACTION LAW SUIT AGAINST FORD IF THEY WOULDN'T HELP ME WITH THE 223 MILES OVER MY WARRANTEE IF THEY WONT HELP ME. I NEED THE CAR FOR WORK AND GETTING CHILDREN TO AND FROM SCHOOL. THEY SAID IT WOULD TAKE A MONTH TO GET IT FIXED. FORD IS WATCHING THIS PROBLEM BUT NEED TO MAKE GOOD OF THIS. FORD NEED TO MAKE A RECALL DUE TO ALL THE PROBLEMS WITH THIS MODEL. ALL THE REGULAR MAINTENANCE HAS BEEN THROUGH FORD DEALERSHIP.
Engine, Mar 3, 2020
CHECK ENGINE LIGHT WAS ON. TOOK RECALLED VEHICLE INTO COMPANY TO GET A NEW ENGINE REPLACED. THERE WAS A RECALL FOR COOLANT LEAKING INTO THE ENGINE. AFTER 2WEEKS I GOT THE VEHICLE BACK AND I KEPT SMELLING A STRONG BURNING ODOR SMELL COMING THROUGH THE VENTS. I IMMEDIATELY CALLED THE COMPANY TO RETURN THE VEHICLE FOR INSPECTION. AS OF RIGHT NOW, THEY STILL HAVE MY VEHICLE AS I'M DRIVING A RENTAL CAR.
Engine, Feb 28, 2020
THROTTLE ACTUATOR STUCK ISSUE. VEHICLE STARTED SHAKING WHILE IN MOTION AND STALLED, THE VEHICLE SHUT DOWN AND WOULD NOT START. CHECK ENGINE LIGHT CAME ON.
Power train, Vehicle speed control, Engine, Feb 6, 2020
I HAD NOTICED COOLANT DEPLETING FINALLY GOT RECALL. DEALER REPROGRAMS NOW ENGINE IS JUST REVVING AND LOOSES ALL POWER TO POWERTRAIN IN MULTIPLE SITUATION-3 FROM STOP, 4 WHILE GOING HIGHWAY SPEED WITH CONSTANT SPEED PRIOR EACH TIME THE ENGINE REV'S UP WHILE GIVING NO POWER. THEN WILL SPONTANEOUSLY RESOLVE WITHIN ABOUT 50FT THEN SEEMS FINE. I HAVE VIDEO OF THE CAR DOING THIS WHILE I WAS ATTEMPTING TO GET ON THE HIGHWAY. WE LOOKED AT OIL AND THERE IS MILK LOOKING RESIDUE. THE LOOSING POWER HAS ONLY HAPPENED SINCE REPROGRAM FOR RECALL AND NOW THE CAM SHAFT & HIGH PRESSURE FUEL PUMP ARE DESTROYED PER DEALER THIS IS MY ISSUE NOT RECALL RELATED. AGAIN THESE PROBLEMS HAVE ONLY STARTED WITHIN A WEEK OF THE RECALL REPROGRAMMING OF THE VEHICLE
Other or unspecified, Jan 16, 2020
THE BACK WINDOW ON THE HATCH IS SHATTERING. THE WINDOW FIRST HAD DONE SIZE CRACK IN IT. IT THEN WAS CRACKLING AND AFTER HOURS THE WHOLE WINDOW IS SMALL PIECES. IT WAS JUST SITTING IN MY DRIVEWAY. IT BLEW THE SIDE PANEL OFF.