2018 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,795 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Escape model years with reports.
Of the 2018 reports, 25 involved a crash and 5 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsFeb 12, 2018
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the brake hoses, replacing any that are incorrect, free of charge. The recall is expected to begin March 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S04.
Campaign 18V104000 on NHTSA.gov
Air bags, side/windowDec 18, 2017
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Ford will notify owners, and dealers will replace the driver and passenger side curtain air bags, as necessary, free of charge. The recall is expected to begin January 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S44.
Campaign 17V803000 on NHTSA.gov
Representative owner complaints
1,795 reports, newest first.
Engine, Jul 31, 2019
I PURCHASED A BRAND NEW 2018 FORD ESCAPE IN JANUARY OF 2018 FOR WHICH I PAID IN FULL.ON 8-25-18 THE CHECK ENGINE WARNING APPEARED ON MY DASH WHILE DRIVING ON AN EXPRESSWAY.I TOOK IT IN FOR SERVICE AND WAS INFORMED THAT IT NEEDS A NEW ENGINE DUE TO AN INTERNAL OIL LEAK WHICH WARPED THE CYLINDER HEAD. I DIDN'T GET MY CAR BACK UNTIL 9-22-18.ON MARCH 2, 2019 I HAD TO PULL OFF TO THE SIDE OF THE ROAD WHILE DRIVING ON A CITY STREET BECAUSE I HEARD A VERY LOUD NOISE AND THERE WAS A DISTINCT ODOR OF BURNT RUBBER.THE CAR WAS TOWED TO THE DEALERSHIP AND WAS THERE FOR FIVE DAYS.THE DIAGNOSIS: BAD WIRES, BAD TRANSFER CASE AND FRONT DRIVE SHAFT LEAKING GREASE. AN ISSUE WITH THE 4WHEEL DRIVE SYSTEM.ON MAY 22, 2019 THE CHECK ENGINE LIGHT CAME UP ONCE AGAIN.THIS TIME: A CRACKED SPARK PLUG WHICH CAME WITH THE NEW ENGINE INSTALLED IN AUGUST 2018. ON JULY 11, 2019 DRIVING ON THE EXPRESSWAY, WARNING APPEARED ON MY DASH "ENGINE TOO HOT". IT WAS LATE EVENING, AFTER SERVICE HOURS.THEREFORE I DROVE IT THERE THE FOLLOWING MORNING TO BE TOLD THAT I NEED TO LEAVE IT, BUT THEY DON'T HAVE A LOANER CAR FOR ME. I HAD TO DRIVE OFF IN MY CAR BECAUSE OF MY RESPONSIBILITIES AND COULD NOT BE WITHOUT A VEHICLE. WAS FORCED TO DRIVE WITH MY WINDOWS OPEN (OBVIOUSLY COULDN'T USE AC). MY FIRST OPPORTUNITY TO RETURN TO THE SERVICE DEPARTMENT WAS ON 7-15-19. I COMPLAINED TO THE MANAGER REGARDING THE SITUATION WHEN I INITIALLY CAME IN A FEW DAYS AGO.HE ASSURED ME HE WILL HAVE A LOANER VEHICLE FOR ME.TODAY, ON 7-31 I FINALLY RECEIVED A VOICE MESSAGE FROM THE MANAGER (ONLY BECAUSE I INITIATED THIS BY CALLING AND LEAVING HIM A MESSAGE EARLIER INQUIRING ABOUT MY VEHICLE AN WONDERING WHY I HAVEN'T HEARD ANYTHING).THE INFORMATION I RECEIVED WAS THAT MY CAR NEEDS AN ENGINE REPLACEMENT (AGAIN).PARTS HAVE BEEN ORDERED BUT ARE ON BACKORDER. THEY WILL KEEP ME UP TO DATE.I WILL NEVER FEEL SAFE IN THIS VEHICLE!
Electrical system, Jul 31, 2019
2018 FORD ESCAPE TITANIUM PROBLEM HAS OCCURRED 2 TIMES WITHIN ONE MONTH. BOTH TIMES FORD DEALERSHIP STATED THEY COULD NOT DUPLICATE PROBLEM.WHEN TRYING TO START CAR. THERE IS NO POWER WHATS SO EVER. ONCE IN MY DRIVEWAY AND 2ND TIME AT A RESTAURANT. CAR WAS STATIONARY BOTH TIMES. TRIED JUMPING CAR BUT NO LUCK. CALLED ROADSIDE ASSIST TO TAKE TO FORD DEALERSHIP. THIS TO ME IS A SAFETY ISSUE AS OTHER PEOPLE'S COMPLAINTS INDICATE LOSS OF POWER WHILE DRIVING AND HAVING NO CONTROL OVER CAR. I'VE OWNED THE CAR 4 MONTHS. THE FIRST INCIDENT INCLUDED NO POWER BUT ALSO THE STOP/START FEATURE WOULD FAIL TO RESTART THE MOTOR AFTER BEING STOPPING FOR A STOP SIGN OR A RED LIGHT. THIS HAPPENED AT LEAST 35 TIMES WITHIN 4 MONTHS...SECONDLY THE REAR HATCH WOULD NOT LOCK PROPERLY AND THE USB PORTS WOULD NOT CHARGE MY IPHONE. THE DEALER INDICATED THE BATTERY SHOWED A FAILURE AND REPLACED BATTERY, BUT STOP/START FEATURE CONTINUES TO FAIL. THIS VEHICLE IS STILL UNDER FACTORY WARRANTY.
Engine, Jul 10, 2019
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED AND THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO FREDERICK FORD (302-629-4553, LOCATED AT 26905 SUSSEX HWY, SEAFORD, DE 19973) WHERE IT WAS DIAGNOSED THAT CYLINDER NUMBER THREE MISFIRED (CODES: PO316 AND PO303). THE TECHNICIAN ALSO STATED THAT CYLINDERS THREE AND FOUR OPERATED AS DESIGNED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE A MISFIRE ON CYLINDER NUMBER THREE WAS DIAGNOSED AGAIN. THE VEHICLE WAS SCHEDULED FOR A FUEL INJECTOR REPLACEMENT. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO DIAGNOSED THAT THE ENGINE TEMPERATURE WAS APPROXIMATELY 130 DEGREES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. AFTER CONSULTATION WITH THE DEALER, THE CONTACT WAS INFORMED TO RETURN THE VEHICLE TO THE SELLER (PITTSVILLE FORD, 877-760-5870, LOCATED AT 34690 OLD OCEAN CITY RD, PITTSVILLE, MD 21850) FOR A BUY BACK. THE VEHICLE WAS TAKEN BACK TO THE SELLER AND THE CONTACT WAS INFORMED THAT THE ENGINE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED OR REPLACED. THE CONTACT WAS PROVIDED A LOANER VEHICLE BY THE SELLER. THE FAILURE MILEAGE WAS 18,620.
Engine, Jun 26, 2019
2018 FORD ESCAPE WITH AROUND 10,000 MILES STARTED HAVING ENGINE TROUBLE WHILE DRIVING ON THE HIGHWAY. ENGINE LIGHT CAME ON AND WAS TAKEN DIRECTLY TO A FORD DEALERSHIP TO DIAGNOSE THE ISSUE. THEY STATED THAT COOLANT IS LEAKING INTO THE CYLINDERS. THEY DID A COOLANT PRESSURE SYSTEM TEST AND REPLACED A SPARK PLUG. AFTER RECEIVING THE VEHICLE BACK AND ONLY DRIVING ABOUT 300 MILES, THE SAME ISSUE HAPPENED AND THE CHECK ENGINE LIGHT CAME BACK ON. TOOK BACK TO THE DEALERSHIP FOR REPAIR. THIS TIME THEY REPLACED THE HEAD GASKET ON ONE SIDE ONLY. AFTER RECEIVING THE VEHICLE BACK AND DRIVING IT FOR ABOUT 1,500 MILES, THE SAME ISSUE HAPPENED AND THE CHECK ENGINE LIGHT CAME ON AGAIN. TOOK BACK TO DEALERSHIP ON 4/3/19 AND AS OF TODAY, 6/26/19, IT STILL REMAINS IN THE SHOP. THEY HAVE BEEN TRYING TO REPLACE THE ENTIRE ENGINE BUT ARE HAVING DIFFICULTY FOR SOME REASON. THIS ENGINE IS FAULTY AND COULD CAUSE A FIRE IF THE PROBLEM CONTINUES TO REMAIN. FORD CORPORATE HAS BEEN NO HELP IN RESOLVING THIS OR PROVIDING USEFUL SOLUTIONS AND ANSWERS. THE VEHICLE HAS BEEN IN THE SHOP FOR OVER 100 DAYS.
Steering, Electrical system, Electronic stability control (ESC), Jun 16, 2019
2018 ESCAPE PURCHASED MARCH 2018. APRIL 2018 AFTER DRIVING ON HIGHWAY WHILE DECELERATING DOWN OFF RAMP THE FOLLOWING WARNING MESSAGES BEGAN FLASHING: HILL START ASSIST UNAVAILABLE, STEERING ASSIST NOT OPERATIONAL, AND 911 ASSIST NOT OPERATIONAL. THIS HAPPENED SEVERAL TIMES UNTIL DEALER WAS ABLE TO GET VEHICLE INTO SERVICE SCHEDULE. DURING MALFUNCTION VEHICLE WOULD BECOME HARD TO TURN. REPAIR ORDER OPENED 4-26-18 DURING DIAGNOSTIC 28 CODES WERE FOUND IN MEMORY. BCM REPLACED VEHICLE RETURNED ON 05-03-18. AUGUST 2018 SAME PROBLEMS STARTED AGAIN, IN ADDITION TO SEATBELT MINDER LIGHT ILLUMINATING WHILE ALL PASSENGERS WERE BUCKLED, AND AIRBAG LIGHT. VOICE COMMAND SYSTEM SPOKE PROCEED TO DEALERSHIP FOR SERVICE IMMEDIATELY. REPAIR ORDER OPENED 2ND TIME 08-29-18. DEALER SERVICE DEPARTMENT UNABLE TO REPAIR VEHICLE IN TIMELY MANNER THROUGH SEVERAL ATTEMPTS. COMPLAINT TO FORD HEADQUARTERS CUSTOMER SERVICE DEPARTMENT OPENED ON 10-18-18 AS VEHICLE WAS STILL NOT FULLY REPAIRED AT THAT TIME. VEHICLE WAS RETURNED TO ME LATE OCTOBER, DEALER HAD VEHICLE IN SERVICE DEPARTMENT NEARLY 3 MONTHS. MULTIPLE POWER MODULES REPLACED, WIRE HARNESS REMOVED FROM VEHICLE AND MULTIPLE WIRE CAPS REPAIRED/REPLACED. JUNE 2019 SAME EXACT PROBLEMS STARTED AGAIN, SAME WARNING CODES AND LIGHTS AS THE FIRST FEW TIMES ONLY NOW THEY HAPPEN AT RANDOM. VEHICLE MILEAGE JUST OVER 13,000. THIS IS THE 3RD TIME IN 14 MONTHS THAT THE SAME ELECTRICAL ISSUES HAVE OCCURRED. CURRENTLY AWAITING SERVICE APPOINTMENT AT THIS TIME.
Engine, Jun 5, 2019
I GOT THE VEHICLE BACK IN LATE JANUARY EARLY FEBRUARY OF 2019. IN APRIL, THE CHECK ENGINE LIGHT CAME ON FOR A CYLINDER 3. BROUGHT THE CAR TO GET FIXED ON 4/25 A WEEK AFTER THE CHECK ENGINE LIGHT CAME BACK ON IN WHICH THE FORD DEALERSHIP WAS SURPRISED DUE TO THE FACT THAT 6 CYLINDERS AND SENSORS WERE FIXED. I WAS GIVING THE VEHICLE BACK WITH THE CHECK ENGINE LIGHT STILL ON AND MEMORIAL DAY WEEKEND CAME ALONG AND THEY STATED THAT THE CAR NOW NEEDS A NEW ENGINE AND DIDNT WANT TO PROVIDE A LOANER VEHICLE EVEN THO ITS COVERED UNDER WARRANTY. 6/4/2019 I WAS LEFT STRANDED WITH THE CAR OVERHEATING AND ENGINE SEIZED UP.
Engine, May 29, 2019
WITH ONLY 18,000 MILES ON MY CAR, THE CHECK ENGINE LIGHT CAME ON AND IT OVERHEATED. THE DEALERSHIP MISDIAGNOSED THE PROBLEM AFTER HAVING THE VEHICLE FOR 2 WEEKS. WITHIN A DAY OF ME HAVING IT BACK, THE SAME THING HAPPENED AGAIN. THIS TIME, THE DEALERSHIP HAD THE VEHICLE FOR OVER 2 MONTHS BECAUSE PARTS TO REBUILD THE ENGINE WERE ON BACKORDER. ONCE I RECEIVED THE VEHICLE BACK, IT NEVER DROVE THE SAME BUT I LIVED WITH IT. HERE I AM 3 MONTHS LATER AND THE CHECK ENGINE LIGHT IS ON AGAIN! FORD SHOULD BE ASHAMED. WILL NEVER PURCHASE ANOTHER FORD AGAIN IN MY LIFE.
Visibility, May 28, 2019
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, AN EXPLOSIVE NOISE WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ROBINSON BROTHERS FORD (225-293-8900, LOCATED AT 11455 AIRLINE HWY, BATON ROUGE, LA 70816) WHERE IT WAS STATED THAT THE FAILURE WAS AN UNKNOWN ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROPRIATELY 24,900. *TR
Other or unspecified, Engine, May 27, 2019
I LEASED MY FIRST NEW CAR ON JANUARY 29, 2018. STARTING IN APRIL OF 2019 MY VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS. I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IAT AND THEY CANNOT REPLICATE THE ISSUE. IT WON'T START WHEN THE VEHICLE IS STATIONARY. YESTERDAY IT HAPPENED WHEN I PUT THE TRANSMISSION IN REVERSE (SOMETHING NEW). AFTER PUTTING THE CAR IN REVERSE, IT STOPPED AND THE DISPLAY SAID "TRANSMISSION NOT IN PARK". THIS HAPPENED AGAIN TODAY. IT HAS STALLED AND REFUSED TO START IN MY GARAGE, ON A CITY STREET AND IN A PARKING LOT. IT IS VERY SCARY - ESPECIALLY WHEN I HAD MY TWO GRANDCHILDREN WITH ME.
Suspension, Wheels, Other or unspecified, May 24, 2019
ON LATE EVENING OF MAY13, 2019 I WAS DRIVING MY FORD ESCAPE (ODOMETER IS AT 1368 MILES) ON EXCELLENT ROAD CONDITIONS ALONG SIDE ONE VEHICLE WITH NO OTHER TRAFFIC. WE JUST PASSED UNDER TRAFFIC SIGNAL WITH ESTIMATED SPEED AT 10-15MPH. WITHOUT WARNING THE LEFT FRONT WHEEL BUCKLED UNDER THE FRAME. THE SOUND WAS FRIGHTENING AND SO LOUD THAT THE DRIVER NEXT TO ME HEARD THE INCIDENT AND TURNED AROUND AT THE NEXT LIGHT TO COME BACK AND CHECK ON ME. I SKIDDED IN MY TRAVEL LANE FOR APPROXIMATELY 15FEET.THERE WAS NO COLLISION, NOR IMPACT WITH ROAD MEDIAN NOR DID I COME IN CONTACT WITH ANY DEBRIS / POTHOLES ON ROAD. IMMEDIATELY THE ENGINE SHUT OFF WHICH IS ONE OF THE WONDERFUL SAFETY FEATURES WHICH HELPED BASE MY DECISION ON PURCHASING OF MY ESCAPE. THE DAMAGE CAUSED DIFFICULTY TO OPEN DRIVERS SIDE DOOR,THE TIRE SEPARATED FROM RIM IN ADDITION TO THE UNDER CARRIAGE DAMAGE. I FOUND SIMILAR INCIDENTS ON THE FORD RECALL SITE. THERE WAS NO POLICE REPORT FILED , YET I HAVE A CLAIM IN WITH MY INSURANCE COMPANY.$500 DEDUCTIBLE UNPLANNED EXPENSE.
Other or unspecified, May 18, 2019
BRAKE AND ACCELERATOR DID NOT WORK AFTER A SUDDEN STOP ON THE SIGNAL LIGHT (ON A SLOP, ENTRANCE OF A HIGHWAY). AFTER THE STOP , MY CAR STARTED ROLLLING BACKWARD, NEITHER BRAKE OR ACCELERATOR COULD STOP THE BACKWARD ROLLING. I HAVE TO USE THE EMERGENCY BRAKE TO STOP THE CAR TO AVOID CRASH WITH THE CAR BEHIND ME. THIS IS THE SECOND TIME. LAST TIME I WAS ON THE ENTRANCE OF A HIGHWAY, ABOUT TO ACCELERATE, BUT SUDDENLY THE CAR LOST ITS POWER, THE ACCELERATOR DIDN'T WORK. BUT THAT TIME BRAKE WAS WORKING.
Engine, May 14, 2019
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. THE CONTACT STATED THAT A NUMBER #1 CYLINDER HEAD WAS BLOWN ON THE ENGINE FROM BEING OVERHEATED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER SHEEHY FORD OF ASHLAND (11450 WASHINGTON HWY, ASHLAND, VA 23005 (804) 242-0391) CHANGED THE COIL AND THE CHECK ENGINE WARNING LIGHT UNILLUMINATED. THE VEHICLE HESITATED WHEN THE CONTACT DEPRESSED ON THE ACCELERATOR PEDAL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT SMELLED ANTIFREEZE WHEN SHE WAS DRIVING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AGAIN AND THEY NOTICED THE COOLANT WAS LOW AND WAS LEAKING INTO THE ENGINE THUS CRACKING THE CYLINDER. THE DEALER STATED THAT THEY WOULD CONTACT THE MANUFACTURER BEFORE THEY WILL REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 18,000.
Structure, Engine, May 7, 2019
WITH 10 MONTHS OF OWNERSHIP AND APPROXIMATELY 13,000 MILES THE HEAD GASKET BLEW AT THE NUMBER 1 CYLINDER CAUSING COOLANT TO BURN IN THE ENGINE AND OIL TO BE RELEASED INTO THE INTAKE AND EXHAUST SYSTEMS. ADDITIONALLY, THERE IS A BODY RATTLE ON THE RIGHT SIDE OF THE VEHICLE SOMEWHERE NEAR THE REAR PASSENGER DOOR. REPAIR SHOP IS UNABLE TO LOCATE THE SOURCE OF THE NOISE.
Electrical system, Apr 22, 2019
I WAS DRIVING TO WORK THIS MORNING AND A STRONG SMELL OF BURNING PLASTIC/RUBBER FILLED THE CABIN. I DID MAKE IT TO WORK AND HAD SEVERAL COWORKERS SIT IN THE VEHICLE TO MAKE SURE I WAS NOT IMAGING AN ODOR. ALSO LIFTED THE HOOD TO CHECK ENGINE FOR ANY MELTING HOSES ETC AND DID NOT SEE ANYTHING. I TOOK THE VEHICLE IN THAT MORNING, THE SERVICE MANAGER AND TECHNICIAN DID A CHECK AND DID NOT NOTICE A SMELL AND TOLD ME THAT THE SMELL WAS THE LEATHER SEAT COVERS THAT I INSTALLED... I INSTALLED THE FAKE LEATHER SEAT COVERS OVER TWO MONTHS AGO. I DO KNOW WHAT BURNT RUBBER VS PLEATHER SMELL LIKE. SERVICE PERSON KEPT ASKING IF I HAD LEFT A PHONE PLUGGED INTO THE VEHICLE, AFTER HE ASKED ME THAT I ASKED HIM HAD THERE BEEN OVERHEATING CONCERNS. I WAS TOLD NO, JUST SEEMS STRANGE THING TO ASK IF PHONE JACKS WERE NOT A ISSUE. SO, I AM MAKING A NOTE OF THIS ELECTRICAL ISSUE AND HOPE THAT THIS WILL NOT TURN INTO A PROBLEM.
Vehicle speed control, Apr 5, 2019
MY CAR ALLECRATES AT A FAST SPEED BY IT'S SELF, I HAVE TAKEN TO THE SHOP 3 TIMES AND THEY CAN'T FIND ANY CODES, THEY TRIED TO SAY IT WAS MY FLOOR MATS, WELL THOSE HAVE BEEN REPLACED AND ONCE AGAIN MY CAR IS ACCELERATING WITHOUT MY FOOT ON THE ACTUAL GAS , WHEN IT DOES THAT MY ENGINE MAKES A LOUD NOISE WHICH THE SERVICE MANAGER SAID WAS FROM HIGH RPM'S
Visibility/wiper, Mar 25, 2019
WINDSHIELD (FORD #2215 CARLEX ACOUSTIC) CRACKED UNDER NORMAL DRIVING CONDITIONS ON HIGHWAY. 2 WINDSHIELDS REPLACED/REPAIRED IN 2 WEEKS.
Power train, Mar 13, 2019
2018 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVE SHAFT. *LD *TR
Exterior lighting, Mar 4, 2019
THERE IS NO ILLUMINATION ON THE GEAR SHIFTER (PRNDL) WHEN THE LIGHTS ARE ON OR OFF. EVERY VEHICLE I HAVE HAD, HAS HAD THE ILLUMINATED GEAR SHIFTER. I HAVE READ REPORTS THAT SAID FORD DID NOT INCLUDE THIS FEATURE IN CERTAIN TRIM LEVELS, AND THE ILLUMINATION IS IN THE INSTRUMENT CLUSTER NOW. I FEEL THIS IS A SAFETY CONCERN ESPECIALLY FOR PEOPLE WHO DRIVE AT NIGHT OR LEAVE EARLY IN THE MORNING. I AM A FORD OWNER AND FORMER FORD CERTIFIED MASTER TECHNICIAN AND I CANNOT GET A STRAIGHT ANSWER FROM ANYONE AT THIS POINT. I DO NOT HAVE DOCUMENTATION AT THIS TIME OF THIS CONCERN EXCEPT THE VEHICLE HAS BEEN IN THE DEALERSHIP FOR THIS CONCERN. IF NEEDED I CAN TAKE PICTURES AND DOWNLOAD THEM. THANK YOU.
Engine, Feb 18, 2019, crash
WHILE TRAVELING IN A ROTARY OUR CAR WAS STRUCK VIOLENTLY BY A VEHICLE ON THE LEFT TRYING TO MAKE AN INCORRECT EXIT. THE IMPACT WAS HARD ENOUGH TO CAUSE THE ENGINE TO STOP OPERATING RESULTING IN A TOTAL LOSS OF STEERING LAND BRAKING. BECAUSE OF NO POWER, THE STEERING DID NOT RESPOND NOR DID THE BRAKES. THE DAMAGE TO THE CAR WAS PRIMARILY COSMETIC AND LITTLE MECHANICAL DAMAGE. THE AIRBAGS DID NOT DEPLOY AND IF THE CAR HAD REMAINED IN CONTROL IT COULD HAVE BEEN STOPPED BEFORE IT PROCEEDED INTO THE ONCOMING LAND CAUSING DAMAGE TO THIS VEHICLE AND THE ONE THAT WAS HIT. IF THERE IS SOME TYPE OF DEVICE TO TURN AN ENGINE OFF WHEN HIT WITH ALL OF OUR POWER STEERING AND BRAKES THIS IS A PROBLEM WHEN THE VEHICLE IS STILL OPERABLE.
Vehicle speed control, Jan 16, 2019
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. ADDITIONALLY, WHILE THE VEHICLE WAS REVERSING, IT INDEPENDENTLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. KELLY FORD (776 MAGNOLIA AVE, MELBOURNE, FL 32935, (321) 216-2042) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Steering, Dec 19, 2018
I WAS BEING TO ACCELERATE AFTER STOPPING AT A STOP SIGN, WHEN THE STEERING FROZE THEN VIOLENTLY TURNED TO THE RIGHT. WHEN THE STEERING TURNED TO THE RIGHT I INADVERTENTLY PRESSED ON THE ACCELERATOR PEDAL SPEEDING UP SLIGHTLY TO APPROXIMATELY 15 MPH. DURING THE SPLIT SECOND THAT THIS HAPPENED I WAS ABLE TO WRESTLE THE VEHICLE BACK TOWARDS THE ROAD BARELY MISSING A TELEPHONE POLE, BUT I DID STRIKE THE GUY WIRES THAT SUPPORT THE POLE. THIS CAUSED ABOUT $800 IN DAMAGE TO THE VEHICLE AND NO DEFECT COULD BE FOUND BY THE SERVICE STATION. WHEN THE STEERING DID GO OUT IT WAS THE MOST DIFFICULT THING TO STEER THAT I HAVE EVER DRIVEN INCLUDING OLD LARGE TRUCK WITH NO POWER STEERING.
Engine, Dec 19, 2018
ENGINE CYLINDER#2 COOLANT LEAK ON 2018 FORD ESCAPE WITH ONLY 7,865 MILES ON IT AND ALMOST CAUSED A CRASH ON THE FREEWAY. HAD PROBLEMS FOR WEEKS ROUGH IDLING, STALL WARNING CODE P0302 AND THEN IT STARTED TO OVERHEAT FOR 10-15 SECONDS DAILY. ONCE IT OVERHEATED IT WOULD ALWAYS THROTTLE BACK MY ENGINE. CASE IN POINT I WAS GOING 70MPH WHEN IT OVERHEATED AND IT DECELERATED TO 20MPH IN LESS THAN 10 SECONDS AND COULDN'T ACCELERATE TO GET OUT OF THE OTHER CARS WAY GOING 70 PLUS MPH SWERVING AROUND ME TO PULL OVER AND ALMOST GOT INTO A CRASH ON THE 4 LANE FREEWAY NOT GOOD. FINALLY TOOK IT IN WITH IT OVERHEATED TWICE ON THE WAY TO THE DEALERSHIP. AFTER DAYS OF TEARDOWN THE DEALERSHIP SAID I NEEDED A NEW ENGINE DUE TO A COOLANT LEAK INTO THE #2 CYLINDER CAUSED MAJOR DAMAGE BEYOND ECONOMICAL REPAIR PER THEIR CHECKLIST. THE DEALERSHIP TRIED TO GET A SHOT BLOCK ENGINE BUT WENT BACKORDER NONE AVAILABLE IN THE SYSTEM DUE TO THE HIGH DEMAND FOR THIS ENGINE. HAD TO GET FORD TO APPROVE A LONG BLOCK THEY COULD GET LOCALLY. NOW WAITING ON THE REPLACEMENT ENGINE TO ARRIVE AND BE INSTALLED 11 DAYS LATER. I SEE FROM OTHERS THIS IS A KNOWN PROBLEM ON THIS NEW VEHICLE WITH 1 IN 5 ENGINES NEEDING FULL ENGINE REPLACEMENT AT THE 5000-7000 MILES MARK. ASSUMING THEY USE THE SAME OEM ENGINE THIS WILL COME BACK IN ANOTHER 5-7K MILES. I HAVE LOST ALL CONFIDENCE IN THE VEHICLE TO STAY DRIVABLE AND SAFE TO DRIVE FOR MORE THAN A FEW MONTHS..
Other or unspecified, Dec 18, 2018
2018 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO A RUMBLE NOISE WHILE TRAVELING AT 45-50 MPH. *LD THE CONSUMER STATED THE DEALER ADVISED THE RUMBLE WAS A CHARACTERISTIC OF THE VEHICLE. *JS
Power train, Dec 14, 2018
WHEN DRIVING THE VEHICLE AFTER A COLD NIGHT OR NOT BEING USED THE TRANSMISSION LAGGS SHIFTING BETWEEN 2-3 GEAR USUALLY ON SURFACE STREETS THERE IS A 3-5 SECOND DELAY IN ACCELERATION WHICH HAS ALMOST RESULTED IN TWO COLLISIONS FROM BEHIND. I TOOK IT TO THE DEALER WHICH YEILDED NO PROBLEMS FOUND. THE VEHICLE WAS PURCHASED BRAND NEW AND HAS LESS THAN 4000 MILES.
Engine, Dec 12, 2018
TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL SOUND WAS HEARD. THE CONTACT CALLED METRO FORD CHICAGO AT (773) 776-7600 (LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL WAS UNCOVERED AND SPILLED ALL OVER THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.