2020 Ford Escape

Problems, recalls and owner-reported issues

Structure is the leading concern among 1,531 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,531

Of the 2020 reports, 20 involved a crash and 4 involved a fire. 28 people were injured.

Primary concernStructure605 reports · 40% of complaints
Owner complaints1,531Filed with NHTSA
Recall relationship23 safety recallsNHTSA campaign records

What owners report most often

  1. Structure605
  2. Other or unspecified307
  3. Power train240
  4. Electrical system157
  5. Engine121
  6. Fuel system119
  7. Gasoline118
  8. Fuel/propulsion system75

Recalls and investigations

  1. Back over prevention, softwareMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

    Campaign 26V123000 on NHTSA.gov

  2. Visibility, windshield wiper/washer, motorMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

    Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

    Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

    Campaign 26V117000 on NHTSA.gov

  3. Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

    A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

    Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

    Campaign 25V829000 on NHTSA.gov

  4. Service brakes, hydraulic, foundation components, disc, padsOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

    Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.

    Campaign 25V693000 on NHTSA.gov

  5. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  6. Fuel system, gasoline, fuel injection systemJul 11, 2025

    Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

    Campaign 25V467000 on NHTSA.gov

  7. Back over prevention, softwareJun 27, 2025

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    Campaign 25V442000 on NHTSA.gov

  8. EngineMay 23, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

    Campaign 25V345000 on NHTSA.gov

  9. Fuel system, gasoline, fuel injection systemMar 14, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

    Campaign 25V165000 on NHTSA.gov

  10. Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

    Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

    Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

    Campaign 24V954000 on NHTSA.gov

  11. Equipment, other, labelsNov 8, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

    Campaign 24V852000 on NHTSA.gov

  12. Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024

    Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

    A loss of drive power increases the risk of a crash.

    Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

    Campaign 24V330000 on NHTSA.gov

  13. EngineMay 26, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

    Campaign 23V380000 on NHTSA.gov

  14. Fuel system, gasoline, fuel injection systemNov 18, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

    Campaign 22V859000 on NHTSA.gov

  15. Engine and engine coolingJul 7, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

    Campaign 22V484000 on NHTSA.gov

  16. Electrical system, propulsion system, traction batteryMay 13, 2022

    Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

    A loss of drive power increases the risk of a crash.

    Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

    Campaign 22V331000 on NHTSA.gov

  17. Engine and engine cooling, engine, oil/lubricationMar 25, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

    An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

    Campaign 22V191000 on NHTSA.gov

  18. Power train, driveline, driveshaftJan 15, 2021

    Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

    If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

    Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

    Campaign 21V011000 on NHTSA.gov

  19. Electrical system, body control module/bcmOct 15, 2020

    Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

    Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

    Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

    Campaign 20V635000 on NHTSA.gov

  20. Back over prevention, sensing system, cameraSep 23, 2020

    Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Reduced rearward visibility can increase the risk of a crash.

    Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

    Campaign 20V575000 on NHTSA.gov

  21. Power train, automatic transmissionSep 10, 2020

    Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

    Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

    Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

    Campaign 20V550000 on NHTSA.gov

  22. Air bags, side/windowJul 17, 2020

    Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

    In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

    Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

    Campaign 20V415000 on NHTSA.gov

  23. Seats, front assembly, reclinerAug 28, 2019

    Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

    A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

    Campaign 19V633000 on NHTSA.gov

Representative owner complaints

1,531 reports, newest first.

  1. Visibility/wiper, Jul 17, 2026

    While driving intermittent wipers started. After only 4-5 inches in motion, they began stuttering until reaching about ¾ of the full elevation. At that point they stalled. I turned them on, which made no change. When turning off, they returned to the lowered or of position. If it had been raining, my visibility would have been severely impacted. This action continues after 3 days. I learned there is an issued recall for this issue in the same year/make/model, but my VIN / vehicle is not yet covered.

  2. Fuel system, Gasoline, Jul 16, 2026

    The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

  3. Power train, Fuel/propulsion system, Jul 15, 2026

    I have taken my vehicle to 2 different ford Dealership one tell me that this wasn't for my car and immediately it shows up that I need a fuel injection second one Jim Norton charges me for the lights on my car to get a diagnostics when the recalls and I should never been charged and then the light comes on the next day for the wrench and the engine I've taken my car three times for the recalls and never had to get fixed my engine sounds like crap now it barely runs and it's because of the recall that are not getting fixed

  4. Power train, Engine, Jul 14, 2026

    Transmission needs to be replaced at 70k miles. In reading other user's stories online and hearing from mechanic, I was told to make a report here in reference to Ford's internal memo (SSM 54939). It would be nice for NHTSA to urge Ford to replace/fix transmissions on the 1.5L Dragon engines on the Escape 2020, etc. Too many widespread safety concerns/issues with a defective engine that they know about yet failed to act.

  5. Power train, Jul 13, 2026

    I noticed the Powertrain slipping after 583 miles. Took to ford which ford recalibrated the software. Powertrain continued to slip during shift change. Noticed ford dealership in norco. Another recalibration. This continued until my transmission flush at 60,000. Took my ford escape at 95,000 for the same thing, then I was told I needed and new transmission, which would cost $4600. All of this back and forth, at a dealership i didn't buy the car from. Why wasn't it recommended to me at my 60,000 mile why my car was under warranty. Fast forward to now. Stopped driving my car at 109,000 miles. Had it parked for over 3 months. Went back to ford in norco was told transmission would cost me $8600!!! Found a auto shop that bought the transmission from norco ford and was charged $5600. What a headache.

  6. Power train, Jul 10, 2026

    Complete transmission failure under normal driving at about 50,000 miles. Cost about $7500 to completely rebuild the transmission since Ford has none available within the next 6 months, probably because so many of them are failing early.

  7. Power train, Jul 8, 2026

    My low mileage 2020 Ford Escape has rear differential shuddering, grinding, and bumping during low speed turns.

  8. Power train, Fuel/propulsion system, Jul 8, 2026

    I bought my car 2 years ago I heard about a recall so I had check turns back if you don't inject your powertrain and they can't fix it feel injector because they don't have the part apparently but it goes to the powertrain I've had to check three times the last time the light came on the very next day the wrench and the engine now it's saying something by my Cadillac converter and it open fuel line that won't close due to this problem they made me pay $27 just to take the codes off didn't do anything to my car let me drive this car off the lot the very next day the lights come back on I know these are recalls and they're very dangerous for me to drive I'm a mother and a wife and I am not trying to die driving his vehicle I took it if they're three times there has got to be something done they need to give me a vehicle or I've already filed a report with you guys on June 16th 2026

  9. Structure, Jul 7, 2026

    I opened my passenger door & it made a terrible noise like it’s falling off the hinges. Door feels like I shouldn’t open it all the way or it may get stuck or just fall off

  10. Structure, Jul 7, 2026

    LIFTGATE APPEARS TO HAVE BEEN REMOVED AND REPLACED. THERE IS A GAP DIFFERENCE FROM THE LEFT REAR TO THE RIGHT REAR ON LIFTGATE. THERE IS ALSO RUST APPEARING ON THE BOLTS. CONDENSATION TUBE HAS DETACHED UNDER THE LIFTGATE. I TOOK MY VEHICLE TO THE MALL OF GEORGIA FORD SERVICE DEPARTMENT ON COMMERCE DRIVE IN BUFORD GEORGIA. THEY WERE NOT WILLING TO HELP AND STATED IT MAY NEED TO GO TO THEIR BODY SH0P.

  11. Power train, Jul 7, 2026

    I have a 2020 Ford Escape SE That I am having a lot of issues with the transmission. I looked to see what kind of recall is for on it and I'll see there is a lot of complaints related to the transmission and when I called Ford they said mine was not included with the recalls on the transmission although my transmission is also jerking, hard shifting, along with a shuddering, loud clunking when you shift and to reverse or drive, Also my park break has been kicking on by itself and it's done it to me while sitting in traffic, decrease in acceleration (it about got me hit on the highway) as the car could not get gas It would drop dramatically from 70 down to nothing almost on interstate I-75 highway. Also I've had a burning smell coming from the engine. My car is now at the transmission shop and they are trying to figure out what's going on with it I've had it to AutoZone for them to put it on their tester and a lot of transmission codes came up and one of them so happen to bend the clutch solenoid which could be caused by leaking fluids! I called Ford the corporate office that and they said well you're 20 20 Ford Escape It's not the one in the recalls or the will with the transmission issues but yet it is doing the exact same thing as the other ones that are listed!! It has just a little over 100,000 mi on it The car's not driven hard whatsoever. I was not giving much warning about the transmission The little wrench thing came on flashing and then suddenly these things start happening while on the highway, but then did not stay on! I had to drive my car 45 mi at speed about 30 to get it home.. I do use my car once in a while to drive Lyft which now I'm without being able to make some extra money for groceries and whatnot because of this car! Also the one of the recalls that is on this car pertains to the transmission updates and according to Ford they don't have the tool to update it but yet this update could affect the functioning of the transmission.. I was at ris

  12. Power train, Electrical system, Fuel/propulsion system, Jul 6, 2026

    Electrical issues: Media screen blacks out/glitches including speakers. Gear switch "Dial" will move on its own and park itself. Switching from "Drive to Park". "Transmission not in park" on dash , Lights on dash for engine 4x

  13. Power train, Jul 6, 2026

    The vehicle jerks forward when driving at slower speeds, around 10-25 miles per hour. I have especially noticed this on the highway when there is moderate to heavy traffic as I am consistently driving at slower speeds. The vehicle was checked by the original dealer I bought it from as well as a Ford dealership, but neither could replicate the problem. However, I have driven with multiple people who have agreed that the issue is happening, and I have read on many, many online forums and Facebook groups that others are having the same problem.

  14. Electrical system, Other or unspecified, Jul 5, 2026

    Hello, I recently purchased this vehicle used. Within the past two weeks I’ve had some concerns. The hood latching mechanism is not reliable. If you try to open the hood it has been not opening completely and gets stuck. If you keep pulling the opening lever it barely works to open and or close the hood. Today the hood would not close completely and the whole lever stopped working, becoming jammed. Driving 20mph with the hood closed as much as it would the hood still flew open while driving. Immediately I pulled over and it opened to the point of me being about to close it completely. I am not touching it now due to the unreliability and concern of issues that can lead to an accident if hood was able to reopen. I believe it is a very serious safety concern. The vehicle has been inspected prior to this happening and passed. Online says that this error can happen. The dash has been lighting up with notifications regarding the hood being open, even when the hood appears closed.

  15. Electrical system, Wheels, Engine, Jul 1, 2026

    Transmission issues, jerking, stuttering, jumping, rmp jumping, horse power acting up, pulsating

  16. Visibility, Jul 1, 2026

    The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact discovered that part on the moon roof had detached, preventing the moon roof from closing properly. No warning light was illuminated. The vehicle was taken to a dealer where the dealer stated that the top panel of the moon roof needed to be removed; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

  17. Power train, Jul 1, 2026

    Clutch inside transmission failed while driving. Started lurching and I was able to pull into a parking lot. Towed to service station where it was confirmed. Warning sign came on after attempting to drive the car to service station.

  18. Other or unspecified, Jul 1, 2026

    One of two current recalls for this vehicle has no "remedy" or no "parts". Its a major recall and could honestly do some incredibly serious damage if it was to catch fire. Those of use that have a family, this is absolutely not safe to be driving.

  19. Power train, Jun 30, 2026

    Power train fault, AWD OFF, Colision assist off

  20. Power train, Jun 30, 2026

    Transmission shuddering, slipping and or hesitating.

  21. Other or unspecified, Jun 30, 2026

    The transmission was replaced 2 weeks before I bought it from a ford dealership and 3 yrs later it already needs a new one. I did a voluntary repo because I didn’t have the money to fix it. I also replaced the purge valve twice

  22. Power train, Jun 30, 2026

    Severe Transmission Shiudder and hesitation when shifting, Ford has had this problem For 6 plus years with theese escapes and still has no fix

  23. Power train, Jun 29, 2026

    Vehicle: 2020 Ford Escape Issue: Transmission / Torque Converter My 2020 Ford Escape has ongoing transmission problems, including slipping, shuddering, delayed shifting, and sudden loss of power. The vehicle hesitates when accelerating and sometimes fails to engage properly, creating unsafe situations in traffic. These issues appear related to the torque converter and are happening more often over time. This behavior makes the vehicle unreliable and dangerous to drive. I request that NHTSA investigate transmission and torque converter defects in the 2020 Ford Escape

  24. Fuel system, Gasoline, Jun 29, 2026

    The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

  25. Other or unspecified, Jun 27, 2026

    Nothing has happen as of yet. However, over the past two years I have replaced the passenger vent window twice, because the chrome piece has started to separate from the window. The chrome piece and vent window are one piece. If I have not noticed it, this metal piece could have fallen off on the roadway caused an accident or even worse. This is the same recall that was placed on the Ford Explorer and some F Series PU for the same issue. I don't understand why the Escape's were not part of the recall. At a cost of $1500 - $2500 to have this vent windows replaces is expensive. This vehicle needs to be added to the national recall.