2020 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,531 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Escape model years with reports.
Of the 2020 reports, 20 involved a crash and 4 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, softwareMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Campaign 26V123000 on NHTSA.gov
Visibility, windshield wiper/washer, motorMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Campaign 26V117000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
Campaign 25V829000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, padsOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.
Campaign 25V693000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemJul 11, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Campaign 25V467000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
EngineMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Campaign 25V345000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Campaign 25V165000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Campaign 24V954000 on NHTSA.gov
Equipment, other, labelsNov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Campaign 24V330000 on NHTSA.gov
EngineMay 26, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Campaign 23V380000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemNov 18, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Campaign 22V859000 on NHTSA.gov
Engine and engine coolingJul 7, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Campaign 22V484000 on NHTSA.gov
Electrical system, propulsion system, traction batteryMay 13, 2022
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Campaign 22V331000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubricationMar 25, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Campaign 22V191000 on NHTSA.gov
Power train, driveline, driveshaftJan 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Campaign 21V011000 on NHTSA.gov
Electrical system, body control module/bcmOct 15, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Campaign 20V635000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Campaign 20V575000 on NHTSA.gov
Power train, automatic transmissionSep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Campaign 20V550000 on NHTSA.gov
Air bags, side/windowJul 17, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Campaign 20V415000 on NHTSA.gov
Seats, front assembly, reclinerAug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Campaign 19V633000 on NHTSA.gov
Representative owner complaints
1,531 reports, newest first.
Power train, Engine, Fuel/propulsion system, Jun 26, 2026
Vehicle went into low power or limp mode unexpectedly on interstate highway. Vehicle suddenly and unexpectedly slowed and was unable to maintain highway speed
Other or unspecified, Jun 25, 2026
I'm using my door as normal, The door catch breaks off. My door sounds like it's going to fall off and my window is inoperable. I figure out there is a hinge recall. I take it to the dealer the dealer tells me it's going to be about a month to get the door in. The dealer has my car for 31 days The door was not complete. They tell me they can't get the part in time that they want me to take the vehicle. I told them I don't feel comfortable taking the vehicle if the window is inoperable. They then went on to explain how the window is operable which it is in fact inoperable still. They also told me after I picked up the vehicle it would be about a week for the door. I still have heard nothing. I have no answers on when exactly my door will be fixed. I also have no answers on when the injector will be fixed. I also have no answers on when the recall on the screen will be fixed. They had my vehicle when these recalls came out. I'm not exactly sure why they couldn't fix it while they still had the vehicle in their possession.
Power train, Electrical system, Service brakes, Jun 23, 2026
The contact owns a 2020 Ford Escape. The contact stated that while driving at 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission independently shifted from drive to neutral and then to park. In addition, the engine seized. No warning lights were illuminated. The vehicle was restarted and taken to the dealer, where it was diagnosed with gear shifter module failure. The contact was informed that the gear shifter module needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a wiring harness failure. The contact was informed that the wiring harness needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that the vehicle was taken back to the dealer where it was diagnosed with transmission and computer system failures. The contact was informed that the transmission and computer system needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the engine shut off and the vehicle stopped. The vehicle was taken to the dealer where it was diagnosed with brake line failure. The contact was informed that the brake line needed to be replaced. The vehicle was repaired. The contact stated that the vehicle had been taken to the dealer several times for the persistent failures. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 40,000.
Visibility/wiper, Jun 22, 2026
The wiper has stopped working. The part number, LJ6Z17508J, is listed under NHTSA bulletin 26V117, but Ford claims that the vehicle is not covered under the recall. Please expand the safety recall to include this VIN number. This is a dangerous situation!
Power train, Jun 19, 2026
My car has the 8F24 automatic 8-speed transmission. It was a subject to a recall to a fluent league related to the transmission. My car I have experienced hard shifting that low acceleration, along with sudden deceleration not intended, with a lot of bucking and hesitation, with very hard jerking while trying to accelerate or decelerate car almost feels like something wants to fall out from underneath the car. also wanting to go into automatic parking brake while in motion.. The car has also acted like it will not take gas when It acts like it just not wanting to shift right.. I tried to get a hold of Ford dealership and Ford corporate and was told this is not a recalled issue although it is coming up as a recall. I was told my car was built at a later date that's why it was not considered as an issue but yet I am having the same issues that many others have complained about. I had took it to AutoZone had them put it on their tester and it does come up with a power train issue relating to the transmission. There is no way for us to check the fluid to see if it's low and transmission fluid. Also I've experience a burning fluid smell coming from the engine.. Ford is not wanting to address this
Power train, Jun 19, 2026
I have just little and over 100,000 in my car And the transmission is acting up and when I looked it up on Google I see there has been other complaints about similar issues that I am having; such as hard shifting and jerking hard revving not wanting to go in gear The car also acts like it does not want to get acceleration or suddenly slows down It acts like it does not want to even take gas This has happened on the highway just up out of nowhere But the jerking and stuff I thought was actually my brakes and that is also another thing My park break wants to engage while I am in motion and has done this even on a highway.. I have seen I am not the only one who has explained about the transmission issue in the park break
Fuel system, Gasoline, Jun 18, 2026
The contact owns a 2020 Ford Escape. The contact stated that while driving the vehicle at an undisclosed speed, she noted that the vehicle was not receiving adequate fuel to the engine, which caused the vehicle to jerk excessively. The contact also stated that she had to replace the canister purge valve two times within a single year due to this ongoing issue.. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue.
Other or unspecified, Jun 16, 2026
Fuel injection recall and the manufacturer does not have a remedy. Car will not pass Massachusetts safety inspection because of the recall so the car is undrivable. Potential engine fire The dealership does not have the ability to fix the recall problem. What are my rights?
Other or unspecified, Engine, Fuel/propulsion system, Jun 15, 2026, fire
On Sunday May the 31st, I was driving home from the store, when I smell gas, but was unaware that it was coming from my vehicle, since I was driving behind another vehicle and passed a gas station. I heard a noise and then saw smoke and fire coming from my vehicle in the engine area. I pulled over and exit the vehicle and called 911. The fire destroyed the whole front of the vehicle, including the engine, wheels, windshield, etc. The emergency officials came. After the incident, I contacted my insurance company. Someone then notified me of a recall on my vehicle, that can cause fire (25V467000). I called the Ford Motor company. They told me initially to go through my insurance provider, and the insurance provider will deal with them directly. After speaking with my insurance provider again, they told me that, since I only have liability insurance, my vehicle is not covered, and they will not contact Ford. So, I called Ford again, they told me that someone will contact me within 14 days. No one contacted me, so I contacted them today. They told me today that someone will contact me within 15 working days of my reporting the incident. This will be three weeks since the incident and I am greatly inconvenienced (lack of transportation) by this. Now I am forced to wait another week, not knowing if anyone will call, and if I call again, if I would have to wait again. Any assistance would be appreciated. What steps should I take? Thank you.
Power train, Jun 12, 2026
Numerous amounts of things come over the screen where the speed indicater is and have to do with power train but everything it says is messed up is working fine. The things coming up are very annoying with no way to keep them from coming up. There has been 2 fixes for software that I'm aware of but after calling several times they say there is NO FIX for the issue. It's been over a year now. Very disappointed with Ford as we have had the Ford brand for years but will buy something different next time.
Fuel/propulsion system, Jun 12, 2026
NTHSA recall # 25V467 It has been a year since this recall was issued and still no remedy for fuel injection cracks that can leak fuel onto the engine. How much longer should I have to wait for a remedy?
Fuel system, Gasoline, Jun 11, 2026
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure related to the recall. The failure mileage was approximately 130,000.
Fuel system, Gasoline, Structure, Back over prevention, Jun 10, 2026
See attached document for complaint.
Power train, Jun 10, 2026
The Engine Longblock Assembly has failed. We have followed the "Customer Satisfaction Program 23N06" instructions from Ford since receipt of the letter from Ford dated July 2024. The coverage date was extended to 150,000 miles because Ford knew that the engine in this 2020 Ford Escape Titanium Hybrid was very likely to fail and die on the highway, and even possibly catch fire. Our Escape's engine light and wrench light came on at 150,222 miles on Sunday, May 31st, 12:10 PM one hour from home. It reduced to low power mode. We had to have it towed to Thomasville Ford where we purchased it and have had it serviced. It has been there every since. It is determined that it needs to have a long block. However, Ford is sticking to its 150K period and will not budge. The dealership drove it up to 150,566 Miles to prove it out. I have called Ford and pleaded twice to no avail. Ford knows this engine is defective and will not give any grace due to being a few miles over their limit. Help, please!
Other or unspecified, Jun 6, 2026
The central trim piece on 2020-2025 Ford Escapes with panoramic sunroofs is prone to falling off or catching in the sunshade mechanism, which often damages the shade's clips.
Electrical system, Wheels, Other or unspecified, Jun 5, 2026
My car has following issues recently. 1. Tire pressure monitoring system failed for all four tires. 2. Electrical door lock systems failed. All these symptoms match the BCM recall for the model and year of my car. But my VIN is not included with the recall. I believe Ford did not include all impacted car in this recall.
Power train, Wheels, Service brakes, Jun 5, 2026
when I was crossing the road to turn around in a U-turn style, the rear end of the car locked up and I slid across several lanes of traffic. This happened only one time but was terrifying! A few times since then, the emergency brake will apply on its own causing the back end to freeze up. it's VERY random.
Steering, Jun 5, 2026
when driving I was approaching a curve and lost all steering for several seconds. I could turn the wheel completely all the way around and there was no control. After about 8 seconds steering was available again. This was not caused by hydroplaning as the roads are dry. speed was about 30 mph.
Fuel system, Gasoline, Jun 5, 2026
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vehicle and an abnormally loud sound coming from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel injector failure. The vehicle was subsequently towed to a dealer; however, the vehicle was not diagnosed or repaired. The contact stated that the vehicle was taken to the dealer on several occasions; however, the parts were unavailable to perform the repair. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The approximate failure mileage was 90,000.
Other or unspecified, Jun 3, 2026
I am driving a car that can potentially catch on fire due to a fuel injector problem that they can't seem to fix. I have high anxiety about it.The parts for the recall have been on order for almost a year and I do not feel safe driving my vehicle. I have a five year loan to pay off and I do not want this vehicle. I will be contacting a lawyer also.
Other or unspecified, Jun 2, 2026
AWD system failure Warning lights Known issue on 2020 Escape Module needs to be replaced with parts and labor $1710.50 plus tax Vehicle only has 32,000 miles on it Opened case with Ford Case #: CXH08137060-B8L5X8 Asked for Goodwill assistance, dealer also requested goodwill assistance and it was denied. Called Ford back and asked for it to be elevated and they said no.
Fuel system, Gasoline, Jun 1, 2026
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle shuddered. The check engine warning light recently illuminated. The vehicle was taken to the dealer, where it was being diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was unknown.
Visibility/wiper, May 31, 2026
The windshield wipers on this vehicle just stop working without warning. However this vehicle is not included in the wiper recall even though it experiences the same failures as the vehicles covered under the recall.
Other or unspecified, Visibility/wiper, May 30, 2026
The sunscreen on the panoramic sunroof has become detached and the shade falls causing a visibility issue.
Fuel system, Gasoline, May 28, 2026
The contact owns a 2020 Ford Escape. The contact received a recall notification, NHTSA Campaign Number: 25V467000 (Fuel system, Gasoline) however the parts were unavailable. The contact stated that the recall was initiated almost a year ago, and the parts were still unavailable. The manufacturer was contacted, but provided no assistance. The contact had not experienced any failure regarding the unrepaired recall repair.