2020 Ford Escape

Problems, recalls and owner-reported issues

Structure is the leading concern among 1,531 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,531

Of the 2020 reports, 20 involved a crash and 4 involved a fire. 28 people were injured.

Primary concernStructure605 reports · 40% of complaints
Owner complaints1,531Filed with NHTSA
Recall relationship23 safety recallsNHTSA campaign records

What owners report most often

  1. Structure605
  2. Other or unspecified307
  3. Power train240
  4. Electrical system157
  5. Engine121
  6. Fuel system119
  7. Gasoline118
  8. Fuel/propulsion system75

Recalls and investigations

  1. Back over prevention, softwareMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

    Campaign 26V123000 on NHTSA.gov

  2. Visibility, windshield wiper/washer, motorMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

    Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

    Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

    Campaign 26V117000 on NHTSA.gov

  3. Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

    A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

    Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

    Campaign 25V829000 on NHTSA.gov

  4. Service brakes, hydraulic, foundation components, disc, padsOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

    Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.

    Campaign 25V693000 on NHTSA.gov

  5. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  6. Fuel system, gasoline, fuel injection systemJul 11, 2025

    Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

    Campaign 25V467000 on NHTSA.gov

  7. Back over prevention, softwareJun 27, 2025

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    Campaign 25V442000 on NHTSA.gov

  8. EngineMay 23, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

    Campaign 25V345000 on NHTSA.gov

  9. Fuel system, gasoline, fuel injection systemMar 14, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

    Campaign 25V165000 on NHTSA.gov

  10. Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

    Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

    Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

    Campaign 24V954000 on NHTSA.gov

  11. Equipment, other, labelsNov 8, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

    Campaign 24V852000 on NHTSA.gov

  12. Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024

    Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

    A loss of drive power increases the risk of a crash.

    Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

    Campaign 24V330000 on NHTSA.gov

  13. EngineMay 26, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

    Campaign 23V380000 on NHTSA.gov

  14. Fuel system, gasoline, fuel injection systemNov 18, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

    Campaign 22V859000 on NHTSA.gov

  15. Engine and engine coolingJul 7, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

    Campaign 22V484000 on NHTSA.gov

  16. Electrical system, propulsion system, traction batteryMay 13, 2022

    Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

    A loss of drive power increases the risk of a crash.

    Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

    Campaign 22V331000 on NHTSA.gov

  17. Engine and engine cooling, engine, oil/lubricationMar 25, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

    An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

    Campaign 22V191000 on NHTSA.gov

  18. Power train, driveline, driveshaftJan 15, 2021

    Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

    If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

    Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

    Campaign 21V011000 on NHTSA.gov

  19. Electrical system, body control module/bcmOct 15, 2020

    Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

    Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

    Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

    Campaign 20V635000 on NHTSA.gov

  20. Back over prevention, sensing system, cameraSep 23, 2020

    Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Reduced rearward visibility can increase the risk of a crash.

    Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

    Campaign 20V575000 on NHTSA.gov

  21. Power train, automatic transmissionSep 10, 2020

    Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

    Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

    Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

    Campaign 20V550000 on NHTSA.gov

  22. Air bags, side/windowJul 17, 2020

    Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

    In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

    Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

    Campaign 20V415000 on NHTSA.gov

  23. Seats, front assembly, reclinerAug 28, 2019

    Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

    A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

    Campaign 19V633000 on NHTSA.gov

Representative owner complaints

1,531 reports, newest first.

  1. Forward collision avoidance, Mar 20, 2020

    2020 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEAD UP DISPLAY, DIGITAL SPEEDOMETER, FRONT VIEW CAMERA MISREPRESENTATION. *LD CONSUMER STATES THAT THE HEAD UP DISPLAY IN VEHICLE ONLY DISPLAYS SPEED IN KM/H. CONSUMER SAYS THAT THIS PRESENTS A POTENTIAL SAFETY HAZARD BECAUSE SPEED LIMITS IN THE US ARE DISPLAYED IN MPH. CONSUMER STATES THAT THE DIGITAL SPEEDOMETER DISPLAYS SPEED IN KM/H IN BIG NUMBERS AND MPH IN TINY NUMBERS. IN ADDITION, CONSUMER STATES THAT VEHICLE WAS SUPPOSED TO COME EQUIPPED WITH A FRONT VIEW CAMERA, BUT THAT IT WAS MISSING. CONSUMER HAS CONTACTED DEALERSHIP AND MANUFACTURER, BUT DID NOT RECEIVE A RESPONSE. *DL

  2. Other or unspecified, Mar 9, 2020

    THE BACKUP CAMERA HAS BEEN CHECKED AND "REPAIRED" TWICE. THE MONITOR WITHIN THE LAST FIVE DAYS HAS RAN A GAMETE OF PROBLEMS RANGING IN NOT DISPLAYING AN IMAGE TO THE IMAGE BEING DISTORTED WITH A SERIES OF LINES THAT MOVE VERTICALLY UP AND DOWN. THIS HAPPENS IN BOTH THE STATIONARY AND MOVING POSITIONS THE PASSENGER SIDE'S WARNING SYSTEM DOES LIGHT UP, BUT THERE IS NO RINGING SOUND MADE TO LET THE DRIVER KNOW THAT A VEHICLE IS IN THE DRIVER'S BLIND SPOT. THIS HAPPENS IN THE MOVING CONDITION.

  3. Structure, Visibility/wiper, Feb 14, 2020

    TL* THE CONTACT LEASED A 2020 FORD ESCAPE. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE FOGGY ON THE INSIDE HOWEVER, THE HEADLAMPS PROVIDED ADEQUATE ILLUMINATION. THE BULBS WERE LOCATED ABOVE THE HEADLAMP COVERS. THE VEHICLE WAS TAKEN TO STEVEN'S JERSEY CITY FORD 740 NJ-440, JERSEY CITY NEW JERSEY 07304 PHONE NUMBER (201)432-7272 TO BE INSPECTED. THE DEALER INSPECTED THE HEADLAMPS AND INFORMED THE CONTACT THAT THERE WAS NO FAILURES WITH THE HEADLAMP COVERS. THE CONTACT ALSO FOUND THAT WATER PENETRATED THE PASSENGER SIDE REAR DOOR, AND DRIVER'S SIDE REAR PASSENGERS DOOR. THE DEALER REALIGNED THE REAR PASSENGER DOOR AND DRIVER'S SIDE AND REAR PASSENGER DOOR. THE DEALER REATTACHED THE DOORS METAL MOLDING. MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILAGE WAS 100,000.

  4. Electrical system, Service brakes, Jan 24, 2020

    MOST STATES REQUIRE TRAILERS OF 3,000LB GVWR, AND SOME STATES ONLY 1,500LB, TO HAVE AN INDEPENDENT BRAKING SYSTEM ON AT LEAST ONE AXLE OF THE TRAILER. FORD SELLS VEHICLES WITH FACTORY TOW PACKAGES RATED AT 3,500LB, BUT DOES NOT SUPPLY EVEN AN OPTIONAL ELECTRIC BRAKE CONTROLLER. FURTHER, THEY DON'T SUPPLY A "PLUG 'N' PLAY" HARNESS FOR AN AFTERMARKET CONTROLLER AS DO MANY MANUFACTURERS. THIS SITUATION HAS PREVAILED FROM AT LEAST 2013 ONWARD. WHEN WE PURCHASED OUR 2020 ESCAPE SEL WITH FACTORY TOWING, WE FULLY EXPECTED THAT THIS SHORTCOMING WOULD HAVE BEEN RESOLVED. IT HAS NOT. AND THAT IT HAS EXISTED FOR TWO GENERATIONS OF THE ESCAPE SPANNING EIGHT MODEL YEARS LEADS ME TO CONCLUDE FORD IS WILLFULLY IGNORING THE LAWS OF MANY STATES, AND POTENTIALLY ENDANGERING THE DRIVERS OF THESE CARS AND OTHER DRIVERS SHARING THE ROADWAYS.

  5. Power train, Engine, Jan 21, 2020

    SINCE DAY ONE OF OWNERSHIP, IT HAS A VIBRATION IN THE STEERING WHEN APPROACHING 25MPH THEN THE VIBRATION CONTINUES ALL THE WAY TO 75MPH. ALSO AT APPROX. 25MPH AN LOW HUMMING SOUND STARTS. THE HUMMING SOUND GETS LOADER AS SPEED INCREASES ALONG WITH THE ROAD NOISE. THE HUMMING AND VIBRATION STOP AS SOON AS YOU TAKE YOUR FOOT OFF THE ACCELERATOR. BUT RESUMES AGAIN AS SOON AS THE ACCELERATOR IS PRESSED. THIS VIBRATION FEELS AS IF A WHEEL IS LOOSE OR COMING OFF OR THE THE ENGINE AND TRANSMISSION ARE GOING TO FAIL CAUSING A SERIOUS PROBLEM. THIS BY NO MEANS IS NORMAL. BOTH DEALERSHIPS PERSONNEL THAT DROVE THE VEHICAL SAID ITS NOT NORMAL.

  6. Seats, Nov 30, 2019

    THE DRIVERS SEAT (BOTTOM CUSHION) HAS A PIECE OF METAL OR HEAVY WIRING, ABOUT 2 INCHES LONG, AT THE BACK OF THE SEAT, WHERE YOUR TAILBONE IS. THE WIRE IS EASY TO FIND (IT RUNS BACK TO FRONT) UNDER THE SEAT MATERIAL. IT IS VERY UNCOMFORTABLE WHEN DRIVING. I TOOK IT BACK TO THE FORD DEALER I LEASED IT FROM AND THEY CHECKED OTHER 2020 ESCAPES AND THEY WERE THE SAME. THE SERVICE DEPARTMENT SAID THERE ISN'T ANYTHING THEY CAN DO UNTIL THERE IS A RECALL. I CALLED FORD CUSTOMER SERVICE AND HE SAID HE WOULD NOTE THE PROBLEM. I DREAD SITTING IN THE SEAT BUT I LOVE THE CAR.