2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: air bags
70 reports, newest first. Show all
Electrical system, Air bags, Apr 25, 2024, crash
Driving at the correct speed limit swerved to avoid hitting deer that ran out into the road hit a covert had seatbelt on airbags came out before that something hit me in side of my right arm it hit my elbow so hard and fast my arm was flung outwards and upwards which broke out the passenger side window the top of my elbow is broken that gave me a large purple bruise I got 2 pretty good size gashes on my arm also one on the bottom of my forearm and on the back side of my arm. Refer to request 1500509 and Request 1500511.
Air bags, Feb 17, 2022, crash
I was driving slowly (35mph), regular speed limit on that road is 60. Roads were snowy and icy, another vehicle driving extremely fast for the road conditions, started to swerve head on in to my lane, I swerved to avoid a head on collision. In doing so, I hit ice, started doing a 360, the front end and the drivers side door of my vehicle hit an irrigation ditch where it goes under a street, it caught my vehicle on the drivers side and I started rolling. I rolled 3 or 4 times and finally landed right side up. My roof was caved in and resting on the top of my head, shoulder and neck. However, none of my airbags deployed ( see pictures), even though I hit the irrigation ditch head-on. Vehicle can be inspected if needed. The vehicle is totaled as they had to cut the doors off to extract me. I have left head, shoulder, neck, abdomen and leg soft tissue damage since I kept slamming in to the steering wheel with no protection since my air bags did not deploy. I did have my seatbelt on.
Air bags, Jun 21, 2016
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE WARNING INDICATOR FOR THE SIDE AIR BAGS WAS ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE SIDE CRASH SENSOR WOULD NEED TO BE REPLACED WITH A REVISED DESIGNED PART. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A SOLUTION TO REPAIR THE VEHICLE OR IT WOULD NOT BE ABLE TO PASS INSPECTION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V179000 (AIR BAGS). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. ....UPDATED 08/29/16 *BF
Air bags, Feb 5, 2015, crash
TL* THE CONTACT OWNED A 2000 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED IN INCLEMENT WEATHER, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING IT TO CRASH INTO A SECOND VEHICLE. AS A RESULT, THE AIR BAGS DEPLOYED AND EMITTED METAL, GLASS, AND FIBERGLASS FRAGMENTS. THE CONTACT SUSTAINED SHOULDER, FACE, MOUTH, LEFT ARM, AND BREAST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 09/01/2015*LJ UPDATED 9/20/2017*CN
Air bags, Aug 29, 2013
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT AS THE IGNITION WAS BEING STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES WHERE AN UNKNOWN REPAIR WAS PERFORMED. THE MALFUNCTION RECURRED AFTER EACH REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Air bags, Oct 24, 2012, crash
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 65 MPH AND CRASHED INTO AN ONCOMING VEHICLE. THE DRIVER WAS EJECTED FROM THE VEHICLE AND WAS KILLED. A WITNESS STATED THAT THE DRIVER WAS EJECTED FROM THE DRIVER'S SIDE DOOR. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT WAS UNAWARE OF THE EXACT CAUSE OF THE CRASH BUT AFTER REVIEWING SEVERAL PICTURES OF THE CRASH SITE, THE CONTACT NOTICED THAT THE AIR BAGS FAILED TO DEPLOY. THE OCCUPANTS OF THE SECOND VEHICLE WERE NOT INJURED. THE CONTACT'S VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE AIR BAG FAILURE AND THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Air bags, Dec 9, 2009
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. AFTER STARTING THE IGNITION, THE "AIR BAG" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 147,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Air bags, Nov 30, 2008
AIR BAG LIGHT STAYS ON. DEALER STATES A "SHORT" IN WIRING LOOM, NEEDS TO REPLACE WITH A BETTER CONNECTOR FOR $1100. DEALER WARNS ME THAT WHILE LIGHT IS "ON" AIRBAG SYSTEM WILL NOT OPERATE IN A CRASH. *TR
Air bags, Equipment, Aug 30, 2008
WHILE DRIVING THE AIRBAG LIGHT CAME ON AND STAYED ON. I TOOK IT TO A FORD DEALER THE SAME DAY AND WAS TOLD IT WAS THE SIDE AIRBAG PROBLEM. THE TESTING CODE WAS 1998. THEY CHARGED ME $903.45 TO FIX IT ON AUGUST 30, 2007. ON AUGUST 23, 2008 THE AIRBAG LIGHT STARTED FLASHING WHILE I WAS DRIVING. I CALLED THE FORD DEALER AND TOOK IT RIGHT IN. WAS TOLD THE PART THEY REPLACED HAD GONE BAD AND NEEDED TO BE REPLACED AGAIN. OF COURSE THEY HAD TO ORDER THE PART AND THAT TOOK THREE DAYS. I WAS TOLD THAT WHEN THE LIGHT IS ON THE AIRBAGS DON?T WORK. THIS HAPPENED SIX DAYS BEFORE THE ONE YEAR WARRANTY RAN OUT AND THE VEHICLE HAD ONLY BEEN 4,100 MILES SINCE THE PART WAS REPLACED. THE PART WAS REPLACED FOR THE SECOND TIME ON AUGUST 27, 2008 UNDER THE ONE YEAR WARRANT PERIOD. THE WORK WAS PERFORMED SO POORLY THAT I HAVE NO FAITH THE AIRBAGS WILL WORK IF I EVER NEED THEM. I TOOK IT BACK TO THE FORD DEALER AND SHOWED THEM THAT THE WIRING FOR THE SIDE AIRBAG WAS POKING OUT THE BACK OF THE SEAT AND THE AIR BAG REALLY WASN'T ON THE SIDE IT WAS MORE OF A BACKSEAT AIRBAG NOW. NEEDLESS TO SAY I HAVE TO LEAVE IT WITH THE DEALER AGAIN TO FIX IT. I HAVE SEEN THE NUMEROUS COMPLAINTS ABOUT THE AIRBAGS AND WOULD LIKE TO KNOW WHEN FORD IS GOING TO STEP UP AND ADMIT THERE IS A PROBLEM. *TR
Air bags, Jul 14, 2008, crash
IN AVOIDANCE OF HITTING A COW, I ROLLED MY FORD EXPLORER AT LEAST 3 TIMES AND NONE OF THE AIRBAGS DEPLOYED, FRONT NOR THE SIDE CURTAIN AIRBAGS. MY HUSBAND AND MYSELF WERE FORTUNATE TO COME OUT WITH MINOR INJURIES. I HAVE CONTACTED FORD MOTOR COMPANY AND THE HAVE NOT YET OFFERED TO SETTLE. *TR
Air bags, May 19, 2008
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. SHE STATED THAT SHE HEARD A CONSTANT BEEPING NOISE. THE DEALER STATED THAT THE CONTROL PANEL CAUSED THE FAILURE AND THIS COULD RESULT IN THE AIRBAGS DEPLOYING WITHOUT WARNING. AS A RESULT, THE DEALER DISCONNECTED THE AIRBAGS. THE BEEPING NOISE CONTINUED TO OCCUR. AS OF MAY 19, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Air bags, Nov 28, 2006, crash
DT*: THE CONTACT STATED WHILE TRAVELING 58 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE WAS INVOLVED IN A REAR SIDE IMPACT COLLISION WITH ANOTHER VEHICLE AND BOTH FRONT AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES MADE MOSTLY BY THE SEATBELT THAT WAS WORN DURING THIS ACCIDENT. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE INCIDENT. THE CONTACT TOOK PICTURES, AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT BODY SHOP FOR FURTHER EXAMINATION AND REPAIRS. NO REPAIRS HAD CURRENTLY BEEN MADE.
Suspension, Service brakes, Hydraulic, Air bags, Structure, Tires, Oct 17, 2006
CONSUMER LEFT FRONT TIRE BLEWOUT AND SHREDDED CAUSING CONSUMER TO REPLACE TIRE WITH SPARE. *TS THE TIRE BLEWOUT PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. THE AIR BAG LIGHT AND DOOR AJAR LIGHT ILLUMINATED. LEFT SIDE WHEEL BEARING SHOT AND THE RIGHT SIDE WAS GOING BAD. REAR BRAKES SHOT. *NM
Air bags, Aug 30, 2006
DT*: THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY, AND WHEN THE FRONT PASSENGER DOOR WAS SHUT AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE AIR BAG STRUCK THE PASSENGER IN THE VEHICLE, CAUSING BRUISES. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.
Air bags, Apr 20, 2006
AIR BAG LIGHT ILLUMINATED. TOOK IN TO CHECK. SIDE IMPACT AIRBAGS REQUIRE NEW WIRING HARNESS - THERE IS AN UPDATE TO THE WIRING HARNESS - NO RECALL. HOWEVER, IF NOT REPAIRED NO AIRBAGS FUNCTION. THIS IS SECOND WIRING HARNESS FAILURE IN VEHICLE. *JB
Air bags, Vehicle speed control, Aug 30, 2005
DT: THE CRUISE CONTROL SWITCH SHORTED OUT. SOMETIMES IT WOULD WORK AND THEN OTHER TIMES IT WOULD NOT WORK, AND FINALLY QUIT WORKING ALTOGETHER. HAD IT REPLACED BY MECHANIC, HAD NOT CONTACTED DEALER OR THE MANUFACTURER. CRUISE CONTROL FAILED ON JUNE 1, 2005. *AK THE CLOCKSPRING FAILED AND CAUSED THE HORN TO ACTIVATE INTERMITTENTLY. *NM
Air bags, Jun 24, 2005
AIR BAG LIGHT WARING LIGHT CAME ON, INDICATING THAT THE AIR BAGS ARE NO LONGER WORKING. INITIALLY THE AIR BAG WARNING LIGHT WOULD COME ON PERIODICALLY AND THEN GO OFF FOR WEEKS AT A TIME. EVEN THOUGH THIS IS KNOWN PROBLEM THE DEALER STATED THE ONLY WAY FORD WILL INSTALL THE WIRING KIT 3L2Z-14B455-AB, THAT FIXES THE PROBLEM, IS IF THE VEHICLE HAS LESS THAN 50000 MILES ON IT. I HAD TO PAY THEM TO INSTALL THE FIX KIT, BECAUSE THEY STATED THAT THE AIR BAGS WOULD NOT WORK WITHOUT DOING SO.
Air bags, Seat belts, Apr 1, 2005
AIR BAG HAS A DEFECT-NEEDS AIR BAG HARNESS KIT. THE SEAT BELT LIGHT COMES ON & STAYS ON . THIS IS HOW I FOUND OUT THAT THERE IS A PROBLEM. THE FORD GARAGE SAYS T ISN'T COVERED UNDER MY EXTENDED WARRANTY. *AK
Air bags, Mar 17, 2005
THE AIR BAG CHECK LIGHT REMAINS ON. THE OWNER'S MANUAL INFORMS THE CONSUMER THAT THE AIR BAG MAY NOT DEPLOY IN AN ACCIDENT . OWNER WILL TAKE VEHICLE FOR REPAIRS FOR THE THIRD TIME FOR THE SAME PROBLEM.*AK
Air bags, Feb 2, 2005, crash
MY GIRLFRIENDS MOTHER WAS TRAVELING ABOUT 40 MPH IN HER 2000 FORD ESCAPE, AND HIT AN ELK. LUCKELY NO HARM WAS DONE TO HER, BUT HER AIR BAGS DID NOT GO OFF. MY CONCERN IS THAT MAYBE THERE IS A DEFECT IN THE ESCAPES, AND WOULDN'T WANT SOMEONE ELSE TO BE INJURED OR KILLED FROM THE PROBLEM. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME IN SOMEWAY SO THAT WE COULD TALK ABOUT THE PROBLEM. THERE WAS ABOUT 5,000 DOLLARS IN DAMAGE, AND IT'S MY UNDERSTANDING THAT THE FRONT OF THE VEHICLE CRUSHED LIKE AN ACC. *AK
Air bags, Jan 26, 2005, crash
I WAS RECENTLY INVOLVED IN AN AUTOMOBILE ACCIDENT IN WHICH I WAS THE DRIVER. IT HAPPENED LAST FRIDAY EVENING, JANUARY 21ST AT APPROXIMATELY 6:24 PM. JUST OUTSIDE OF CARROLL, IOWA. I HIT A PATCH OF BLACK ICE AND MY VEHICLE ROLLED INTO A DITCH. I WAS DRIVING A 2000 FORD EXPLORER WITH BOTH DRIVER AND PASSENGER FRONT AIRBAGS AND NEITHER ONE DEPLOYED. WE ROLLED AT LEAST ONCE AND LANDED WITH ENOUGH FORCE TO SHATTER THE FRONT WINDSHIELD, AND I BELIEVE THAT THE EQUIPMENT WAS FAULTY. *AK
Air bags, Jan 14, 2005
WHEN THE VEHICLE WAS STARTED THE AIR BAG LIGHT ILLUMINATED ON THE DASH AND REMAINED ON UNTIL THE ENGINE WAS SHUT OFF. *NM *SC *JB
Air bags, Dec 29, 2004
NHTSA CAMPAIGN 00V179000; FORD ISSUED AN AIR BAG RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL, HOWEVER THE AIR BAG LIGHT ILLUMINATED. THE VIN IS OUTSIDE THE REMEDY SCOPE. *JB *SC
Air bags, Dec 27, 2004
CONSUMER WAS DRIVING AT APPROXIMATELY 60 MPH AND THE AIR BAGS DEPLOYED INADVERTENTLY. THERE WAS NO ACCIDENT. VEHICLE DID NOT MAKE CONTACT WITH ANYTHING. *AK
Air bags, Dec 21, 2004, crash
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END CRASH AT 10 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS NOTIFIED BY CONSUMER. *AK