2016 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 2,452 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Explorer model years with reports.
Of the 2016 reports, 39 involved a crash and 14 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Structure, bodyJul 14, 2026
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Campaign 26V448000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Structure, bodyMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Campaign 25V347000 on NHTSA.gov
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Structure, bodyMay 5, 2021
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Campaign 21V316000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Power train, axle assembly, axle shaftNov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Campaign 20V692000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
SeatsNov 29, 2017
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.
Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.
Campaign 17V767000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Seats, front assembly, reclinerJun 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.
Campaign 16V475000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Overheating of the engine block increase the risk of a fire.
Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.
Campaign 16V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingSep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Campaign 15V605000 on NHTSA.gov
Parking brakeJul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Campaign 15V464000 on NHTSA.gov
Representative owner complaints
2,452 reports, newest first.
Other or unspecified, Sep 27, 2026
The driver’s side A Pilar keeps coming off. Dealerships state they do not have the replacement part and are unable to fix the issue until the parts are in stock. I’m afraid it will fall off on the freeway and create a safety hazard to other drivers. This is one of the reasons I do not drive this car on freeways or highways making life difficult.
Other or unspecified, Sep 25, 2026
There was a recall issued on XXX for Exterior A-pillar appliqué molding inspection campaign 24S02/24V031. There was a Ford dealership Stivers Ford South in [XXX] that claims they performed the recall on my vehicle. I live in [XXX] and take my car to Bob Allen Ford in [XXX] to be serviced. I was driving home from a long road trip when the passenger A-Pillar came off this happened on Friday XXX. I called my dealership on Saturday XXX to schedule for the recall, however, I was told another dealership had already completed the recall. I called Ford customer service who then informed me I would need to call the Ford dealership in [XXX]. I called the Ford dealership in [XXX] on Saturday XXX, I was told a service manager would give me a call back. I did not receive a call that day. I called on Monday as well with no response from anyone. I called Ford customer service on Tuesday XXX and filed a fraud complaint about the dealership. I was told the service manager was looking into it and would give me a call on Tuesday. It is now Friday XXX, and I have not heard from the service manager or service director at the dealership in [XXX]. The Ford customer service informed be I should hear back by early next week. I want to get my car repaired as it is damaged from the recall. The A-Pillar applique came off when I was going down the highway. I don't feel safe driving my car until I can get this fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure, Sep 21, 2026
The contact owns a 2016 Ford Explorer. The contact stated that while inspecting the vehicle, the driver's side A-pillar trim unexpectedly detached. The contact stated that the B-pillar trim on the front passenger’s door unexpectedly detached. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and that the parts were anticipated to be available in March 2027. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 58,000.
Other or unspecified, Sep 18, 2026
I am scared of this in fix recall for my family and kids I travel a lot for my son football on the freeway and road. If this was unsafe they should have been fix for us. Thank you I do not want to deal with trying to fix anymore.
Structure, Sep 12, 2026
B-Pillar door trim came off of 2016 Ford Explorer. There has been a recall on this problem since May 2025. This problem is still listed as no repair or parts available. It is now Sept. 2026. 1 1/2 years is too long for a company to delay in solving this safety problem and/or providing parts for said problem.
Other or unspecified, Sep 10, 2026, crash
As I was driving down the highway, my A pillar trim began to get loose and flew off and hit the car behind me. It forced them to swerve yet they gained control of their car and approached me letting me know what happened. They were highly upset because it damaged their front windshield. I had no choice but to pay for the person's windshield to get repaired. This issue was recalled almost a year before this happened and every time I went to the dealership I asked them about it and they said the recall part was not in stock for repair and that they would call me when it is. I have yet, to receive a call regarding this. Now there are 2 additional recalls on my vehicle and they are all stating the same thing. That the part is unavailable.
Steering, Sep 8, 2026
Approximately 3 years ago, while driving my 2016 Ford Explorer on a [XXX], warning chimes sounded and a power steering/steering assist fault message appeared. Electric power-steering assist then stopped functioning and the steering became extremely difficult to operate. I slowed down and was able to maneuver safely off the freeway. I shut the vehicle off, opened the driver’s door, waited approximately 45 seconds and restarted it. Normal steering assist returned. Shortly afterward, I took the vehicle to Oakdale Ford in Oakdale, CA and reported the problem. I was advised that further diagnosis/investigation would involve approximately 5,600 in costs. I declined due to the expense, and no repair was performed. The cause of the failure remains UNKNOWN. The vehicle remains available for inspection. During the approximately 3 years since, the vehicle has unexpectedly lost electric power-steering assist at least a dozen additional times, at different speeds and on different types of roads. Sometimes warning chimes/messages occur without loss of assist; other times assist is actually lost. Shutting the vehicle down, opening the driver’s door, waiting approximately 45 seconds and restarting has restored steering assist each time, but the problem later recurs unpredictably. I live in a mountainous area and regularly drive narrow, winding roads with steep drop-offs and limited or no guardrails. Sudden loss of steering assist while negotiating a curve makes the vehicle significantly harder to control and creates a serious risk of leaving the roadway. No crash or injury has occurred to date. The failure is intermittent, unpredictable, repeatedly occurs while driving, and has not been repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine, Sep 8, 2026
I am writing to report a severe, inherently dangerous engineering defect regarding the internal water pump design on the 2016 Ford Explorer equipped with the 3.5L naturally aspirated V6 engine.On September 8, 2026, my vehicle experienced a sudden, catastrophic primary seal failure of the internal water pump while operating. The vehicle immediately began dumping large quantities of engine coolant onto the ground from the designated engine block weep hole located on the lower passenger side. Because Ford engineered this specific engine with the water pump hidden entirely behind the front timing cover and driven directly by the engine's timing chain, any mechanical failure of the pump poses an immediate, severe safety risk to the driver and occupants. If the secondary pump seal fails or the weep hole becomes obstructed, coolant dumps directly into the engine crankcase, mixing with the engine oil. This sudden loss of lubrication can cause the internal pump bearings to seize rapidly, leading to the timing chain snapping or jumping tracks.The consequences of this design create two distinct, critical safety hazards:Sudden Engine Stall at Speed: A seized water pump or broken timing chain will cause an instantaneous, un-commanded engine shutdown while traveling at highway speeds. This immediately cuts off the vehicle's power steering assist and power brake booster, placing the driver at extreme risk of a high-speed collision. Passenger Cabin Hazmat Hazard: A major coolant dump underneath the engine bay onto hot exhaust components generates blinding steam and toxic chemical fumes that can enter the vehicle’s HVAC system, severely impairing driver visibility and breathing.This internal, chain-driven water pump design is a known, systemic manufacturing defect that forces vehicle owners to pay between 3,000 and 5,000 in preventative labor to fix an auxiliary cooling component before it destroys the entire engine block. I urge the NHTSA to open a formal safety investigation int
Structure, Sep 4, 2026
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact reached out to the local dealer and stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the B-pillar trim was taped to the door; however, after the tape lost the stickiness, the trim became loose and was hanging down by the electrical wiring. The manufacturer was notified of the failure. The dealer confirmed the failure.
Structure, Sep 2, 2026
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle and the contact were informed that the B-pillar trim needed to be replaced. The dealer confirmed that parts were not yet available and that only half of the B-pillar trim could be replaced. The dealer stated that the remaining part needed to be provided by the manufacturer. The dealer informed the contact that parts might to available April of 2027. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Other or unspecified, Aug 30, 2026
Transmission is company. Was driving and it bucked forward SO bad I had a panic attack with my kids in the back and had to have it towed home. Sounds like a computer issue because no me manic can figure out what’s wrong with it. Dealership had put in a ‘brand new’ transmission when I bought it in 2021.
Structure, Aug 24, 2026
After multiple communications with the local Ford Dealership, the recall on the vehicle has not been completed nor inspected. The Ford Dealership has repeatedly stated that they do not have the parts and cannot give an estimated time frame of arrival. The conversation always ends, "we will call when the parts come in". This has been over a year now. Today I called a different dealership in the area and received the same response. The Recalled Part on my vehicle is deteriorating, and it is only a matter of time before it detaches and causes damage or injury. Any help resolving this issue would be appreciated.
Structure, Aug 18, 2026
The contact owns a 2016 Ford Explorer. The contact stated that while driving 70 MPH, the driver’s side B-pillar trim detached from the vehicle and was dangling by two wires. The contact later used black duct tape to seal the trim in place. The dealer was notified of the failure and later informed the contact that parts for NHTSA Campaign Number: 24V031000 (Structure) were not available for the recall repair. Additionally, the contact stated that the front driver’s side A-pillar trim was rattling while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.
Structure, Aug 12, 2026
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving 70 MPH on two occasions, the driver's side A-pillar trim flew off the vehicle into traffic. The vehicle was taken to the same dealer twice, where it was diagnosed, and it was determined that the A-pillar trim needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Structure, Aug 11, 2026
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Steering, Aug 9, 2026
Hello. I purchased my car in 2018. 2-3 years later, the power steering would randomly go out while driving - on the highway and city roads. This could happen once and then not again for 6+ months. When this happened a message would display about a "steering assist fault, service now". I found that if I pulled over, turned the car off and then on, it would generally work again. We had the vehicle in to 3 separate repair shops between 10/2022 and 10/2025 and no one could diagnose the issue as they needed it to replicate the condition. (In hindsight find this strange (concerning!!) as a simple google search shows what I am describing is a very common issue with a number of Ford models and also other vehicles.) In June 2026, while on vacation with my family (on a mountain) it happened again. We turned the car on and off several time, disconnected/reconnected the battery and could not get the car to start working again and this time the steering wheel was completely locked. We had the vehicle towed and rented a car to drive home. The dealership was able to diagnose and repair the issue by replacing the entire steering rack assembly. No issues since then.
Electrical system, Engine, Fuel/propulsion system, Jul 27, 2026
Truck turns off
Other or unspecified, Visibility/wiper, Jul 27, 2026
25V347 and 24V031 I recieved a notice of the first recall in February 2024. Over the Summer of 2024 and 2025 both the A-pillar and B-pillar trim has melted and become detached from the vehicle during high heat warnings and during my commute to work on the interstate 60 miles each day. Parts from the vehicle flew off at high rates of speed and were at risk to others on the road. For 2.5 years now I have driven a duct taped windshield on both drivers and on the passenger sides windows and on the tops of the door frames. The windshield rattles on the interstate--I feel this is dangerous. I have now recieved my 3rd factory recall: 25N17 Every day I drive this duct taped FORD, it is cemented in my mind that I will never purchase another Ford or Ford related product.
Power train, Jul 27, 2026
The contact called on behalf of his wife, who owns a 2016 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the vehicle independently accelerated. The check engine warning light was illuminated. The contact researched online and was made aware of NHTSA Campaign Number: 25V164000 (Power Train); however, the VIN was not included. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.
Structure, Jul 23, 2026
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the contact became aware that the front A-pillar trim sealants were deteriorating. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Structure, Jul 21, 2026
The contact's wife owns a 2016 Ford Explorer. The owner received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the lower trim on the A-pillars on the front driver’s and passenger’s sides became loosened and pieces of the A-pillar trims fractured and detached from the vehicle while driving. The local dealer was contacted and informed the contact that parts for the recall repairs were still unavailable. The dealer recommended that the parts be taped down until the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure through the chat feature on the Ford website. The chat operator referred the contact to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was unknown.
Other or unspecified, Jul 20, 2026
We received the recall 25S53/25V347 on XXX. Then on XXX; [XXX], sent me a picture of the trim / rubber coming off the front windshield. I contacted the dealership Gary Yeomans Ford [XXX] & sent them the pic. They said they don't have the parts & didn't know when they would be available. They recommended us to contact a glass repairer and have them to fix it. And then us to send the bill to the Ford Dealership for reimbursement. The trim / rubber was flapping and making noise on passenger side. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Structure, Jul 17, 2026
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior a pillar trim on the driver’s and passenger’s side of the windshield detached. No warning light was illuminated. The dealer was contacted, and the contact was informed that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 107,000.
Structure, Jul 17, 2026
Been waiting on parts to repair existing A pillar trim recall for almost 2 years. This is unacceptable.
Power train, Jul 13, 2026
My 2016 ford explorers torque converter has failed. It causes a extremely rough idle while in drive or reverse, the rpms vary and at a complete stop the car will continue to lunge forward. If I were to continue to drive the vehicle at any point without warning my transmission could completely lock up causing me to stall in the middle of the road. The dealership has confirmed it as well as ford and ford has an active recall for my specific car but my vin isn't covered under the recall and ford is refusing any sort of fault.