2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: electrical system
101 reports, newest first. Show all
Electrical system, Mar 3, 2008
AUG 2007, RECEIVED RECALL NOTICE FROM FORD MOTOR CO TO REPLACE DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH (SCDS). SEP 2007, RECEIVED NOTICE FROM FORD MOTOR CO ADVISING OF PARTS SHORTAGE TO REPAIR DEFECT AND AUTHORIZING "AN INTERIM REPAIR OF DISCONNECTING THE SPEED CONTROL SYSTEM" ON THE VEHICLE. ON SUBSEQUENT SERVICE VISITS AND ON MOST RECENT VISIT OF 3-MAR-2008, SERVICE REPRESENTATIVE AT FORD DEALERSHIP SAYS THAT DEALER DOES NOT HAVE THE PART TO EFFECT A REPAIR. *TR
Electrical system, Jan 23, 2008
HAVE EXPERIENCE ELECTRICAL PROBLEM FOR YEARS. A BLOWER CONTINUES TO RUN EVEN WHEN THE VEHICLE IS TURNED OFF, CAUSING THE RADIO AND WINDSHIELD WIPERS NOT TO WORK PROPERLY. *TR
Electrical system, Dec 23, 2007
I WENT TO START MY CAR ONE NIGHT AND THE KEY WOULD NOT FIT IN THE IGNITION. MY COUSIN HAS TRIED WORKING ON IT AND HE CAN'T EVEN GET THE OLD IGNITION SWITCH OUT OF THE CAR TO REPLACE IT WITH A NEW ONE. I HAVE BEEN OUT OF A CAR FOR A WEEK AND AFTER RESEARCHING FOUND THIS IS A COMMON PROBLEM THAT FORD HAS NOT FIXED. I FIND THIS UNACCEPTABLE. *TR
Electrical system, Nov 3, 2007, fire
MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE IT WAS PARKED AND BURNED UNTIL IT WAS TOTALED. THERE WAS ALSO DAMAGE DONE TO MY HOUSE. MY FAMILY ALSO SUFFERED FROM MENTAL TRAUMA. *TR
Electrical system, Oct 17, 2007, fire
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACTS WIFE NOTICED SMOKE RISING FROM THE REARVIEW MIRROR AFTER SHE STARTED THE VEHICLE. SHE SHUT THE VEHICLE OFF, BUT THE HEADLIGHTS REMAINED ILLUMINATED. THE DEALER STATED THAT AN ELECTRICAL SHORT IN THE WIRE CAUSED THE FAILURE AND THEY MADE THE REPAIR. THE CONTACT STATED THAT SINCE THE REPAIR, THE HEADLIGHTS WOULD NO LONGER ILLUMINATE AUTOMATICALLY. THE DEALER STATED THIS COULD CAUSE A FIRE. THE CONSUMER STATED A RECALL WAS PERFORMED ON THE CRUISE CONTROL 2 WEEKS PRIOR TO THIS INCIDENT. THE FAILURE MILEAGE WAS 92,865 AND CURRENT MILEAGE WAS 93,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07 *TR
Electrical system, Oct 11, 2007, fire
I STARTED MY FORD EXPLORER SPORT ON JANUARY 30 FOR A FEW MINUTES TO WARM IT UP, BEFORE I DROVE TO WORK. I RAN BACK INTO THE HOUSE FOR APROX 4 MINUTES, WHEN I CAME BACK OUT THE FRONT OF THE EXPLORER WAS IN FLAMES, IT TOTALLY BURNED BEFORE THE FIRE DEPT COULD GET THERE TAKING OUR BARN WITH IT. *JB
Electrical system, Jul 31, 2007, fire
SMOKE COMING FROM STEERING COLUMN / TURN SIGNAL AREA, THAT COMES AND GOES. ON GOING PROBLEM. *TR
Engine and engine cooling, Electrical system, May 21, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER XLT. WHILE DRIVING THE VEHICLE, THE FACTORY INSTALLED INTERIOR LIGHTS BEGAN FLASHING ON AND OFF. THE DEALER STATED THAT THE FAILURE WAS DUE TO A FAULTY CONNECTION WITH THE REAR VIEW MIRROR. SHE WAS CHARGED $477 PLUS LABOR FOR THE REPAIR. THE CONTACT WROTE AND CALLED THE MANUFACTURER, BUT THEY HAVE NOT RESPONDED. THE APPROXIMATE DATE OF FAILURE WAS IN NOVEMBER OF 2006. THE SECOND INCIDENT OCCURRED WHEN THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO STATED THAT THERE WAS A LEAK IN THE ENGINE. SHE STATED THAT THE VEHICLE HAS AN ENGINE WARRANTY OF 60,000 MILES. HOWEVER, THE DEALER CHARGED HER FOR THIS REPAIR AS WELL. THIS FAILURE OCCURRED ON FEBRUARY 6, 2007. THE CONTACT NOTIFIED HER STATE ATTORNEY GENERALS OFFICE WHO STATED THAT THEY RECEIVED A LETTER FROM FORD AND THAT SHE COULD SUE FORD IF SHE WISHED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 57,000 AND FAILURE MILEAGE WAS 55,000.
Electrical system, Apr 18, 2007, fire
TL*THE CONTACT OWNS A 2000 FORD EXPLORER XLT. WHILE THE VEHICLE WAS PARKED IN THE GARAGE ON APRIL 17, 2007; THE CONTACT OBSERVED THE FIRE AND CALLED THE FIRE DEPARTMENT WHO DETERMINED THE CAUSE WAS THE ENGINE. NO PRIOR MAINTENANCE WORK WAS PERFORMED ON THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 104,000.
Electrical system, Feb 22, 2007, fire
FORD 2000 EXPITITION CAUGHT ON FIRE AND WAS TOTALLY DESTROYED AND OCCURED IN MY DRIVEWAY AROUND 7AM AND THE VEHICLE WAS NOT ON AND THE LAST TIME USED AROUND 10:30 PM THE PREVIOUS NIGHT. *NM
Electrical system, Jan 9, 2007
2000 FORD EXPLORER. ON SEVERAL OCCASIONS WHEN USING THE LEFT TURN SIGNAL, A LARGE PUFF OF SMOKE CAN BE SEEN COMING FROM STEERING COLUMN. NOW, WHEN USING THE LEFT TURN SIGNAL ALL OF THE ENTIRE REAR LIGHTS FLASH ALONG WITH THE BLINKER. THE SMOKE INSTANCES ARE OCCASIONAL, BUT THE BLINKER PROBLEM IS CONTINUOUS NOW. *JB
Electrical system, Sep 26, 2006, fire
I WAS DRIVING, COMING JUST OFF THE HIGHWAY IN MY 2000 FORD EXPLORER AND THERE WERE PUFFS OF SMOKE COMING FROM THE STEERING COLUMN. I RESEARCHED SOME OF THE RECALLS AT FORD AND THIS PROBLEM WAS RECALLED ON SOME OTHER VEHICLES OF THE SAME MODEL, BUT NOT MY VIN #. THE RECALL WAS FOR THE MULTIFUNCTION SWITCH IN THE STEERING COLUMN. NO REPLACEMENT PARTS HAVE BEEN INSTALLED, I WILL BRING TO DEALER FOR DIAGNOSIS. *NM
Visibility, Electrical system, Sep 1, 2006
I HAVE A FORD 2000 EXPLORER XLT. THE REAR WIPER WORKS WHEN IT WANTS TO USUALLY WHEN I DON'T NEED IT AND I AM ON THE SECOND MOTOR FOR IT. THE CHECK ENGINE LIGHT STAYS ON FOR THREE OR FOUR DAYS THEN GOES OUT FOR ONE OR TWO THEN BACK ON. I HAVE LOST ALL FAITH IN FORD. AT TIMES IT WILL SHUT OFF WHEN I AM DRIVING AND IT STARTS RIGHT BACK UP, BUT WON'T IDLE FOR ABOUT 2 DAYS AFTER THAT. I'VE HAD IT WITH FORD NO WONDER THEIR HAVING PROBLEMS SELLING THEIR AUTO'S. I AM ABOUT TO TRADE THE VEHICLE AND IT SURE WON'T BE FOR ANOTHER FORD. *JB
Electrical system, Exterior lighting, Aug 15, 2006
ON SEVERAL OCCASIONS WHEN I PUT ON MY LEFT TURN SIGNAL IT DOESN'T BLINK IT JUST FREEZES AND SMOKE COMES FROM THE STEERING COLUMN. AS SOON AS I TURN THE TURN SIGNAL OFF IT STOPS SMOKING. IT WILL BE OK FOR A WHILE BUT THEN HAPPENS AGAIN. YESTERDAY WHEN IT HAPPENED I HAD TROUBLE GETTING IT TO STOP SMOKING. I AM MAKING AN APPOINTMENT TODAY TO HAVE THIS CORRECTED. *NM
Electrical system, Apr 25, 2006, fire
DT*: THE CONTACT STATED A FIRE ERUPTED IN THE ENGINE COMPARTMENT. THE FIRE WAS FIRST OBSERVED ON THE PASSENGER SIDE OF THE VEHICLE NEAR THE ALTERNATOR AND WIRING HARNESS. SHORTLY BEFORE THE FIRE STARTED THE VEHICLE MADE A GRINDING NOISE. THE VEHICLE HAS NOT BEEN INSPECTED BY A FIRE INVESTIGATOR HOWEVER THE CONTACT BELIEVES THE FIRE WAS ELECTRICAL. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP ALTHOUGH THEY ARE UNABLE TO DETERMINE WHAT COMPONENT WAS INVOLVED IN THE FIRE. THE CRUISE CONTROL ON THE VEHICLE WAS SELDOM USED THEREFORE; THE CONTACT IS UNAWARE IF IT WORKS. THE INSURANCE COMPANY WAS ALERTED AND A CLAIM WAS FILED. *AK
Electrical system, Dec 12, 2005
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 00V072000 CONCERNING THE ELECTRICAL SYSTEM. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 1/11/2006 - THE WINDSHIELD WIPERS STOPPED WORKING DURING A SNOW STORM. THE DEALER INSTALLED A NEW GEM MODULE. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER. *NM
Electrical system, Aug 30, 2005
RADIO LCD DOES NOT LIGHT UP OR SEAT BELT ALARM WHEN NOT WEARING A SEAT BELT. THIS HAPPENED AFTER HAVING SERVICE WORK DONE ON MY VEHICLE AT THE FORD DEALER IN ELK GROVE CA. *JB
Electrical system, Jul 17, 2005, fire
VEHICLE FIRE.ABOUT 3 YEARS AGO MY GARAGE BURNED DOWN.IT WAS DETERMINED THAT THE HOT SPOT ,THE POINT WHERE THE FIRE STARTED WAS WHERE MY 2000 EXPLORER WAS SITTING.IT HAS THE SAME SWITCH THAT THE VEHICLES THAT HAVE BEEN RECALLED HAVE!
Electrical system, Jun 28, 2005
WHEN USING THE TURN SIGNAL, SMOKE COMES FROM THE STEERING COLUMN
Electrical system, Exterior lighting, Visibility, Interior lighting, May 8, 2005
WATER LEAKING THROUGH WINDSHIELD INTO ELECTRONIC SYSTEM (GEM MODULE). THIS HAS CAUSED VEHICLE TO HAVE PROBLEMS WITH THE FOLLOWING DURING RAINY WEATHER, AND SOMETIMES LONGER, EVEN IN BEAUTIFUL WEATHER. WIPERS QUIT WORKING DURING RAINY WEATHER WHILE DRIVING DOWN HIGHWAY IN THE MIDDLE OF RAIN STORM. HEAD LIGHTS, PARKING LIGHTS AND HIGH BEAMS DON'T WORK AT ALL IN RAIN. INTERIOR LIGHTS INCLUDING DASH BOARD LIGHTS QUIT WORKING. HEAD LIGHTS AND WIPERS ALL QUIT WORKING IF RADIO IS TURNED ON. REMOTE KEYLESS ENTRY WON'T WORK. 4 X4 WON'T TRANSFER IF USED, STAYS IN ONE GEAR AND GETS STUCK, WHICH I AM SURE IS CAUSING DAMAGE TO TRANSMISSION. TWO DAYS AFTER A RAIN STORM, MY EXPEDITION WAS OUTSIDE TRYING TO START ITSELF. I WAS INSIDE WHEN I HEARD THE NOISE. IT WAS LIKE SOMEONE WAS OVER STARTING THEIR VEHICLE. IT WAS THAT GRINDING SOUND OF THE STARTER BEING OVER TURNED. WHEN I WENT OUT SIDE TO MY DISBELIEF IT WAS MY EXPEDITION!
Electrical system, Apr 2, 2005, fire
UPON EXITING THE GROCERY STORY ON TUESDAY MARCH 29, 2005 I FOUND MY 2000 FORD EXPEDITION ON FIRE. FORTUNATELY, THERE WAS A BATTALION OF FIREMEN SHOPPING AT THE TIME & THEY WERE ABLE TO PUT OUT THE FIRE VERY QUICKLY. BECAUSE THEY WERE THE FIRE CAPTAIN ASKED ME IF I HAD HAD THE CAR SERVICED, IN PARTICULAR THE MASTER BRAKE CYLINDER, AS THAT WAS OBVIOUSLY THE POINT OF ORIGIN. I SAID NO. A PASSERBY MENTIONED THE RECALL (WE HAD ONLY JUST RECEIVED A LETTER IN THE MAIL) AND AFTER REMEMBERING THE CONTENTS OF THE LETTER WE RECEIVED DID WE REALIZE THIS FAULTY PART WAS THE CAUSE. WE HAD OUR CAR TOWED TO THE FORD DEALER WHERE WE BOUGHT IT AND HAD ONLY GOTTON THE RUN AROUND SINCE. THE FIRE DAMAGE WAS LIMITED TO OUR VEHICLE ENGINE COMPARTMENT AS WELL AS LEFT FRONT TIRE AND AREA BETWEEN THE ENGINE & TIRE. THIS WAS DUE TO THE CLOSE PROXIMITY OF THE FIREMEN WHEN FIRE BROKE OUT.*AK
Electrical system, Mar 29, 2005
WHILE HAVING A REGULAR INSPECTION CONSUMER WAS TOLD THAT VEHICLE HAD THE SAME PROBLEM AS STATED IN NHTSA' RECALL 00V072000 CONCERNING ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS. WHEN CONTACTING MANUFACTURER CONSUMER WAS EXPLAINED THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Electrical system, Mar 28, 2005, fire
CAR WAS PARKED WHEN IT CAUGHT ON FIRE IN THE PARKING LOT. THE INCIDENT WAS REPORTED BY METRO RAIL SECURITY, STATING THAT SMOKE WAS COMING FROM UNDER THE HOOD BEFORE THE FIRE STARTED. POLICE REPORT WAS ISSUED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT.*AK *NM
Electrical system, Mar 24, 2005, fire
VEHICLE CAUGHT ON FIRE WHILE IDLING IN THE DRIVEWAY FOR 20 MINUTES. THE LOCAL VOLUNTEER FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. THE INSURANCE COMPANY HAD THE VEHICLE TOWED AND INSPECTED. THE CAUSE OF THE FIRE WAS DETERMINED TO BE ELECTRICAL. DEALER AND MANUFACTURER WERE NOTIFIED.*AK
Electrical system, Mar 5, 2005
NUMEROUS ELECTRICAL PROBLEMS WITH 2000 FORD EXPLORER XLS. WIPERS SOMETIMES DO NOT WORK, THE DSHBOARD GAUGES SOMETIMES DO NOT WORK (FUEL, OIL AND TEMP). IT HAS BEEN TO THE DEALERS NUMEROUS TIME BOTH IN AND OUT OF WARRANTY. THIS ACTUALLY STARTED WHEN THE VEHILCE WAS LESS THAN TWO MONTHS OLD. NEVER HAS A DEALER BEEN ABLE TO DIAGNOSE THE PROBLEM. VERY FRUSTRATING. *AK