2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
102 reports, newest first. Show all
Engine and engine cooling, Mar 8, 2002
ENGINE IS MAKING A LOUD KNOCKING NOISE. DEALER HAS TRIED TWICE TO DIAGNOSE PROBLEM. DEALER WAS CONTACTED. *AL *YD
Steering, Engine and engine cooling, Exterior lighting, Air bags, Jan 9, 2002
WHEN STARTING UP VEHICLE AIR BAG LIGHT REMAINS ON UNTIL VEHICLE IS TURNED OFF. HAVE BEEN TO DEALER FOR REPAIRS SEVERAL TIMES.*AK CONSUMER ALSO STATRED THE TURN SIGNALS AND HAZARD LIGHTS WERE INOPERATIVE, DEALER REPLACED THE MULTI-FUNCTION SWITCH, ALSO THERE WAS AN UNUSUAL NOISE COMING FROM THE ENGINE COMPARTMENT,AND THERE WAS ALSO SMOKE COMING FROM THE UPPER STEEING COLUMN.*SLC
Engine and engine cooling, Power train, Jan 2, 2002
THERE WAS A VERY LOUD NOISE COMING FROM ENGINE. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE ENGINE LIFTERS. 5 DAYS LATER, PROBLEM REOCCURRED. VEHICLE HAS HAD 4 ENGINES IN LAST TWO YEARS. *AK ON SEVERAL OCCASIONS, THE CHECK ENGINE SOON LIGHT CAME ON. DEALER REPLACED CAM SENSOR AND GAS CAP. HOWEVER LIGHT CAME ON AGAIN. OCCASIONALLY THERE IS A ROUGH IDLE AND VEHICLE FEELS AS IF IT IS ABOUT TO STALL. DEALER REPLACED CYLINER HEAD GASKET. TRANSMISSION SLIPPING. DEALER FOUND 2 3 SHIFT VALVES STICKING. *TT
Engine and engine cooling, Dec 12, 2001
VEHICLE STALLED AT ANY SPEED, MOSTLY ON LONG TRIPS. VEHICLE TAKEN TO DEALER NUMEROUS TIMES, COULD NOT FIND A PROBLEM. ONCE WARRANTY HAD EXPIRED DEALER REPLACED A VALVE, AND VEHICLE HAS NOT STALLED SINCE.*AK
Engine and engine cooling, Dec 5, 2001, fire
MY EXPLORER CAUGHT ON FIRE WHILE PARKED IN MY PARKING LOT. I HADN'T DRIVEN IT FOR OVER TEN HOURS. THE FIRE INSPECTOR SAYS THE FIRE STARTED IN ENGINE SOMEWHERE. *AK
Engine and engine cooling, Nov 19, 2001
TIMING TENSIONER WAS FIXED UNDER RECALL A YEAR AGO. CURRENTLY, WHEN STARTING UP VEHICLE, IT SOUNDED LIKE 2 PIECES OF METAL HITTING TOGETHER. CONTACTED DEALER, AND DEALER STATED NOTHING THEY COULD DO. THIS WAS COMMON AMONG EXPLORERS. PLEASE ADD VIN? *AK
Engine and engine cooling, Oct 24, 2001
VEHICLE WILL STALL WHILE DRIVING AND WHEN STARTING, VEHICLE BACK UP AND WILL STALL AGAIN. CONTACTED DEALER, AND DEALER STATED NOTHING WAS WRONG. PLEASE ADD VIN. *AK
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Wheels, Sep 28, 2001
FRONT END SHAKES AND THE VEHICLE FLOATS. VEHICLE WANDERS IN BETWEEN LANES. DEALER REPLACED FRONT SHOCKS, BUT THE LOOSE FEELING IS STILL THERE.*AK THE VEHICLE WAS VIBRATING DUE TO BENT RIM. THE BRAKE FAILED AT 6000 MILES. THERE WAS ENGINE NOISE AND THE CAUSE WAS NOT KNOWN. THE TIRES WERE ON RECALL AND WERE REPLACED BY FIRESTONE. THE SHCOCK ABSORBERS ALSO FAILED. *YH
Engine and engine cooling, Sep 13, 2001
ENGINE STALLS AT ANY GIVEN SPEED. CONSUMER INFORMED DEALER WHAT THE PROBLEM WAS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Engine and engine cooling, Aug 21, 2001
VEHICLE FAILS TO START AT ANY GIVEN TIME. DEALER ALWAYS REPORTS NTF.*AK
Steering, Engine and engine cooling, Power train, Aug 16, 2001
WHEN DRIVING AT ANY SPEED WITHOUT ANY PRIOR WARNING VEHICLE STALLED, CAUSING LOSS OF ALL POWER STEERING. ALSO, OVERDRIVE LIGHT ILLUMINATED ON DASH BEFORE VEHICLE STALLED OUT. CONSUMER HAS CONTACTED DEALER. DEALER HAS YET TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Engine and engine cooling, Aug 13, 2001
THERE SEEMS TO BE A ROD KNOCKING IN THE VEHICLE. BUERGE FORD HAS SERVICED IT FOR THE NOISE BUT IT STILL KNOCKS. CONSUMER BELIEVES THEY WERE SOLD A FAULTY VEHICLE AND WOULD LIKE TO KNOW IF THERE IS ANYTHING NHTSA CAN DO.
Engine and engine cooling, Aug 7, 2001
WHEN GETTING INSIDE AND TRYING TO TURN ON ENGINE IT WILL NOT TURN ON. TOOK VEHICLE TO DEALER, AND THEY COULD NOT FIND OUT WHAT WAS CAUSING THE PROBLEM . ALSO, COULD NOT BE REPAIRED.*AK
Engine and engine cooling, Jun 26, 2001
ONGOING PROBLEM WITH ENGINE STALLING AT LOW SPEED OF 10 OR LESS MPH OR WHILE ACCELERATING FROM A STOP POSTION. VEHICLE BEEN IN / OUT OF DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCURRING. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Engine and engine cooling, May 21, 2001
CONSUMER HAD DIFFICULTIES RESTARTING VEHICLE AFTER ENGINE HAD BEEN RUNNING. ALSO, ENGINE STALLED WHILE OPERATING VEHICLE. WHEN ENGINE STALLED, VEHICLE WAS VERY HARD TO CONTROL, AND COULD RESULT IN A CRASH. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Engine and engine cooling, May 11, 2001
THERE IS A KNOCK IN THE ENGINE UPON ACCELERATING. THE CAR HAS BEEN TO PLANTATION FORD TWICE AND EACH TIME I AM TOLD THAT THIS KNOCKING NOISE IS A "CHARACTERISTIC OF THE ENGINE". PER FORD ENGINEERS THIS ENGINE IS NO LONGER USED IN CURRENT PRODUCTION THEREFORE, THEY CAN COMPARE MY ENGINE TO ANOTHER ENGINE WITH LOW MILEAGE. THE MECHANICS AT PLANTATION FORD DO AGREE THERE IS A NOISE IN THE ENGINE BUT NO ONE SEEMS TO WANT TO FIX IT. NO I HAVE NOT HAD ANY FAILURES OR ACCIDENTS YET. HOWEVER, COMMON SENSE TELLS ONE THAT A KNOCK IN AN ENGINE IS NOT GOOD. PLEASE HELP ME.*AK
Engine and engine cooling, May 9, 2001
A PIECE WITHIN ENGINE HAS BROKEN OFF, AND IT IS MAKING A CLANGING NOISE WITHIN ENGINE. DEALER CLAIMS FORD HAS INSTRUCTED THEM NOT TO DIAGNOSE OR FIX DEFECT.*AK
Engine and engine cooling, Mar 26, 2001
WE LEASED A 2000 FORD EXPLORER ON 9-15-00 ON 9-16-00 IT SHUT OFF GOING DOWN A HILL NO POWER STEERING OR POWER BRAKES CONTACTED THE DEALERSHIP THEY THOUGHT IT WAS A FLUKE AND WOULDN'T HAPPEN AGAIN. IT HAS SINCE HAPPENED 4 MORE TIMES ALL GOING DOWN HILLS. IT HAS BEEN IN THE SHOP 5 TIMES BUT ONLY WORKED ON 2 OF THE 5 TIMES BECAUSE FORD MOTOR CO. DOESN'T KNOW WHAT TO FIX. THEY ALSO SAID IT HAD TO SHUT OFF ON A MECHANIC TO DO ANYTHING . OVERALL THE HAD OUR VEHICLE 23 DAYS , IT DIDN'T SHUT OFF. THEY INSTALLED A FLIGHT INDICATOR ON OUR VEHICLE AND RETURNED IT TO US AND TOLD US TO PUSH THE BUTTON WITHIN 5 SECONDS WHEN IT SHUTS OFF. YOU CAN ONLY DO THIS WITH 2 PEOPLE IN THE CAR. IT SHUT OFF FEB.2,01 I PUSHED THE BUTTON BECAUSE MY HUSBAND WAS DRIVING AND CALLED THE DEALERSHIP, THEY PICKED UP THE VEHICLE AND RETURNED IT 3 HOURS LATER AND SAID WE GOT A GOOD READING THEY SHOULD BE ABLE TO FIX THE PROBLEM. FORD MOTOR CO. ASKED FOR THE READING AND SAID IT WASN'T A GOOD READING DON'T DO ANYTHING . SO WE STILL HAVE A VEHICLE THAT EVERYONE KNOW SHUT OFF 5 TIMES, WE CAN NOT DO THE LEMON LAW BECAUSE IT HAS ONLY BEEN WORKED ON 2 OUT 5 TIMES ANDWE HAD A RENTAL 23 DAYS AND WE NEED 30 DAYS.WE HAVE A FAMILY THAT DRIVES IN THIS CAR, WE LIVE ON A HILL AND OUT BUSINESS IS ON ABIGGER HILL.I AM SCARED TO DEATH TO DRIVE THIS VEHICLE.WE HAVE TALKED TO FORD HOTLINE AND GOT A RUN AROUND WITH THEM AND WE HAVE EMAIL FORD ANDGOT A RAN AROUND FROM THEM. THE DEALERSHIP WILL TAKE OUR VEHICLE BACK BUT WE NEED TO PUT THE DIFFERENCE IN OUR NEW PAYMENT OF WHAT IS OWED.ALL TOGETHER IT IS 8500.00 I DON'T FEEL THIS IS FAIR CONSIDERING THIS IS NOT MY PROBLEM IT IS FORDS.NO ONE WANTS TO HELP US AND THE DEALERSHIP TOLD US TO SAVE OUR MONEY FORD HAS WAY MORE ATTORNEYS THAN WE CAN AFFORD TO FIGHT THEM. I HOPE WE CAN GET SOMEWHERE WITH YOUR COMPANY. THANK YOU. *AK
Engine and engine cooling, Other or unspecified, Mar 20, 2001
WHEN STARTING VEHICLE TEMP GAUGE DOES NOT READ, CHECK GAUGE & ENGINE LIGHT COME ON. MUST WAIT AT LEAST 5 MINS FOR TEMP TO COME UP. REPORTED TO FMC THEY STATE NORMAL MUST WAIT FOR WARM UP BEFORE DRIVING.
Engine and engine cooling, Mar 13, 2001
THERE'S A SMELL IN VEHICLE. CONSUMER SMELLS EXHAUST FUMESTHAT SMELL LIKE ROTTEN EGGS. TOOK TO DEALER, AND THEY CAN'T REMEDY PROBLEM. *AK
Engine and engine cooling, Power train, Oct 19, 2000
NO SUMMARY
Engine and engine cooling, Sep 10, 2000
ENGINE REPLACED BY DEALER DUE TO KNOCKING AT START UP. NEW ENGINE MAKING SAME NOISE DEALER SAYS NORMAL FOR THAT ENGINE
Engine and engine cooling, Aug 30, 2000
START UP MAKES CLICKING NOISE AND SOMETIMES WON'T START FOR A FEW MINUTES. HAS DONE IT TOO MANY TIMES TO COUNT. THE DEALER CANNOT FIND ANYTHING WRONG WITH IT. THEY SAY IT DOESN'T DO IT WHEN THEY HAVE IT.
Engine and engine cooling, Aug 25, 2000
ORIGINAL ENGIN REPLACED @10,000 MI. NEW ENGINE MAKING SAME KNOCKING NOISE @ 3000 MI.DEALER SAYS THIS IS NORMAL. I DON'T THINK SO. NOLA
Engine and engine cooling, Jul 5, 2000
ENGINE MAKES THROATY SOUND WHEN BOTH IDLING AND ACCELERATING. DEALER FIRST RECOMMENDED THAT THE ENGINE BE REPLACED--THEN STATED THERE WAS NO PROBLEM AND THE NOISE WAS NORMAL. I FEEL THIS IS A PROBLEM THAT WILL PERSIST AND BECOME WORSE AND MAY ENDANGER ME AND/OR OTHERS. THE MANUFACTURER SHOULD REPLACE THE ENGINE AS ORIGINALLY SUGGESTED BY THE DEALER.*AK