2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: power train
146 reports, newest first. Show all
Power train, Jun 9, 2004
ON THE EVENING OF JUNE 7, 2004, AS I WAS DRIVING ON 85S, MY CAR BEGAN SHAKING VIOLENTLY. AS I WAS TRYING TO GET OUT OF THE WAY OF THE TRAFFIC, THERE WAS A HUGE BOOM FROM MY VEHICLE AND THE CAR STOPPED. INITIALLY, ALL OF THE SERVICE PEOPLE AROUND THOUGHT THAT IT WAS MY TRANSMISSION THAT FELL OUT. I HAD THE CAR TOWED TO MY MECHANIC WHO LATER CONFIRMED THAT IT WAS MY TRANSFER CASE THAT HAD FALLEN FROM THE BOTTOM OF THE CAR. THERE WAS ABSOLUTELY NO PRIOR WARNINGS (NO SERVICE LIGHTS APPEARED IN THE VEHICLE) OF THIS HAPPENING OTHER THAN A SLIGHT SHAKING IN THE CAR A DAY OR TWO BEFORE. MY MECHANIC IS IN THE PROCESS OF CREATING AN ESTIMATE FOR THIS WORK.*AK
Power train, May 28, 2004
WHEN ENGAGING THE 4 - WHEEL DRIVE LOW THE VEHICLE LOCKED UP WITHOUT WARNING. AS A RESULT, THE STEERING BECOMES INOPERATIVE. THE CAUSE HAS YET TO BE DETERMINED. *LA
Power train, May 17, 2004, crash
MY 2 YEAR OLD SON WAS STANDING ON THE SEAT AND WAS ABLE TO PULL THE VEHICLE OUT OF PARK AND INTO DRIVE. THE CAR WAS NOT RUNNING, THE KEY WAS NOT ON. THE VEHICLE ROLLED DOWN A HILL AND UPON STRIKING ANOTHER VEHICLE, MY SON FELL OUT. THERE IS SIGNIFICANT BODY DAMAGE TO THE VEHICLE, ONLY MINOR INJURIES TO MY SON. I WAS STANDING NEXT TO THE OPEN PASSENGER DOOR WHEN IT HAPPENED. I HAVE BEEN TOLD THAT THIS IT IS NOT POSSIBLE FOR THE VEHICLE TO BE TAKEN FROM PARK TO DRIVE WITHOUT THE BRAKE ON (THE VEHICLE IS EQUIPED WITH THIS SAFETY DEVICE). NO REPAIRS HAVE YET BEEN DONE. *AK
Power train, Apr 6, 2004
ON THE 27TH OF MARCH IN 2004, MY 2000 FORD EXPLORER TRANSMISSION WENT OUT IN CHICAGO. THE VEHICLE MALFUNCTIONED WHILE STOPPED AT A STOP LIGHT. THE CAR THEN WOULD NOT MOVE. THE VEHICLE DOES HAVE 59,000 MILES ON IT. WHEN I MOVED THE VEHICLE BACK TO MY HOMETOWN VIA MY OWN HAULING CAPABILITES, THE DEALERSHIP WHERE THE CAR HAS BEEN SERVICED SINCE THE TIME OF PURCHASE, REFUSED TO HELP ME WITH ANY REPAIRS EVEN THOUGH IT HAD BEEN IN THEIR SHOP ONLY FIVE DAYS BEFORE THE TRANSMISSION WENT OUT. WHEN I ASKED THEM WHAT THEY SUGGESTED, THEY INFORMED ME THAT I NEEDED TO CONTACT FORD MYSELF AND START TALKING WITH THEM. AFTER TALKING WITH FORD SEVERAL TIMES I REALIZED TAHT I WAS NO WHERE. THEY REFUSED TO HELP AND DID ABSOLUTELY NOTHING TO MAKE ME SATISFIED. I HAVE RECEIVED NO ASSISTANCE WHATSO EVER FROM THEM. IA M PERSOANLLY AWARE THAT OTHER CAR COMPANIES TAKE CARE OF SITUATIONS LIKE THIS FOR THEIR CONSUMERS. I HOPE THAT BY SUBMITTING THIS, FORD WILL BE REQUIRED TO RECALL A PRODUCT THAT THEY KNOW TO BE DEFECTIVE. *LA
Power train, Mar 18, 2004
WHILE SHIFTING GEARS VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED DUE TO WORN-OUT PARTS.*AK
Power train, Feb 1, 2004
I HAVE A 2000 EXPLORER WITH THE SOHV V6. ABOUT TWO YEARS AGO WHILE ON VACATION WE HAD A PROBLEMS STARTING THE TRUCK. I FOUND THAT IF I FULLY DEPRESSED THE ACCELERATOR THE TRUCK WOULD START BUT WOULD STALL RIGHT AFTER. IF I HELD THE GAS DOWN A LITTLE AFTER STARTING, THE TRUCK WOULD RUN BUT STALL IF I LET OFF THE GAS PEDAL FULLY. THIS PROBLEM HAS PLAGUED US FOR 2 YEARS AND THE DEALER HAS LOOKED AT IT SEVERAL TIMES BUT FOUND NOTHING. I WAS FINALLY ABLE TO FIX THE PROBLEM MYSELF AFTER DOING SOME RESEARCH ON A FORD TRUCK OWNER WEB SITE. THE PROBLEM WAS A FAULTY IAC VALVE. I KNOW THIS FOR SURE BECAUSE THE TRUCK REPEATED THE PROBLEM AND WOULDN'T IDLE UNTIL I REPLACED THIS VALVE. AFTER THAT THE TRUCK STARTED RIGHT UP. I WENT BACK TO THE DEALER AND REPORTED THE RESULTS. THEY CLAIMED THEY CAN'T REIMBURSE ME FOR THAT PART COST (~ $80) BECAUSE THEY NEVER COULD GET AN ERROR CODE FROM THE DIAGNOSTICS THEY RAN. IF THEY REFUNDED MY COST, FORD WOULD CHARGE THE DEALERSHIP FOR THE PART (FORD'S POLICY ACCORDING TO THE DEALERSHIP). MY ISSUE IS WHEN I BOUGHT THE PART, THE PERSON BEHIND THE COUNTER SAID THEY STOCK AT LEAST 6 OF THESE DEVICES BECAUSE THEY GO THROUGH THEM LIKE WATER. IF THAT'S THE CASE, MY DEALERSHIP SHOULD HAVE REPLACED OURS TO START WITH AND MY REPAIR WOULD HAVE BEEN COVERED UNDER THE WARRANTY AND WE WOULD HAVE HAD TWO YEARS OF WORRY-FREE OWNERSHIP. FORD SHOULD STEP UP AND ACCEPT RESPONSIBILITY FOR A PROBLEMATIC PART. *JB
Power train, Jan 20, 2004
TRANSMISSION FAILED PREMATURELY. TRANSMISSION WAS REPLACED THREE TIMES. *AK
Power train, Visibility, Seat belts, Jan 15, 2004
1ST TRANSMISSION WAS FOUND TO HAVE BEEN SENT FROM FACTORY WITH NO 2ND GEAR, WHICH RESULTED IN 3RD GEAR BEING DESTROYED, THIS WAS AFTER 2 VISITS WITH COULD NOT VERIFY COMMENTS. SO AT 3807 MILES TRANSMISSION 2 WAS PUT IN, I WAS NEVER TOLD THIS WAS A REFURBISHED TRANSMISSION. OCT 30,2000 BACK IN FOR A CHIRPING SOUND WHILE IDLING.JAN 19,2001 BACK IN FOR OIL IN AIR FILTER, AND TRANSMISSION STICKING AT 20 MPH.SEATBELTS ALSO ON RECALL LIST.JAN 23,2001 BACK IN, STILL STICKING AT 20MPH. CAR FOUND TO BE STAYING IN 3RD GEAR, REPAIRS MADE WITH GASKET-TRANS V, MERCON R V AUT,GASKET ASY - TRA, PROCESSOR ASY, AND PATS KEY ALL BEING REPLACED. MAR 9,2001 2ND KEY SET WILL NOT START CAR, CAR REPROGRAMMED.7/19/01 CAR BACK IN SHOP, WHINES WHEN TURNING,SLOWING DOWN,ACCELERATING, COULD NOT VERIFY. HESITATE, THEN SURGES AT 50MPH,COULD NOT VERIFY, PASSENGER WINDOW WILL NOT ROLL DOWN, REPLACE SWITCH.RADIO LIGHTS SUDDENLY GO OFF, RADIO STAYS ON, REPLACE RADIO. 6/05/2003 CAR SEEMS TO LOSE POWER, STILL RUNNING BUT WONT DRIVE, 60MPH ON A FREEWAY!! CAR RETURNS TO NORMAL FOR A FEW MINS. THEN O/D TURNS OFF, AND LIGHT STARTS FLASHING ABOUT O/D TURNED OFF. GET TO DEALER- 4TH GEAR WRONG RATIO, NEEDS OVERHAUL OF TRANSMISSION,O/D BAND & CLUTCHES ARE DAMAGED. CRACKED UPPER INTAKE MANIFOLD, MANIFOLD & IAC VALVE NEED TO BE REPLACED.CAR IS NOW AT 59,700 MILES,WARRANTY EXPIRED, AND FORD AND DEALERSHIP SAY I HAVE TO PAY TO FIX TRANSMISSION WITH DOCUMENTED PROBLEMS, AND I FIND OUT IT WAS REFURBISED AT THAT! DEALER AND FORD WILL NOT STAND BEHIND VEHICLE BECAUSE IT HAS WORKED FOR 48,000 MILES, CALLS IN TO FORD REGIONAL MANAGER, AND COMPLAINTS BEING FILED ANY WHERE I CAN.
Power train, Jan 3, 2004
2000 FORD EXPLORER TRANSMISSION SLIPPING 2ND AND 3RD TO OVERDRIVE. OD KICKS OFF & WILL NOT RESET. DEALER CHARGED US FOR REPLACEMENT OF "SEPARATOR PLATE" AND "VALVE BODY". GASKET MATERIAL FOUND LODGED IN VALVE BODY BY DEALER. THIS IS A FORD DESIGN FLAW, BUT WE HAD TO PAY OVER $900 TO GET IT FIXED! VEHICLE HAS ONLY 66,000 MILES ON IT.*AK
Power train, Dec 30, 2003
THE TRUCK'S VALVE BODY MALFUNCTIONED . WHEN THIS OCCURRED THE AUTOMATIC TRANSMISSION FAILED TO SHIFT CORRECTLY. ALTHOUGH THIS IS A COMMON PROBLEM AND THE DEALERSHIP IS AWARE OF IT THE CAUSE IS STILL UNKNOWN AND THERE'S ISN'T A REMEDY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Power train, Dec 22, 2003
INDEPENDENT SHOP REPLACED TWICE THE AUTOMATIC TRANSMISSION. DEALER NOTIFIED. *AK
Power train, Oct 20, 2003
WHILE DRIVING VEHICLE JERKS WHEN AUTOMATICALLY SHIFTING GEARS. DEALER STATED THAT AUTOMATIC TRANSMISSION NEEDED A NEW VALVE KIT. *AK
Power train, Tires, Oct 12, 2003
THE CONSUMER HEARD A NOISE COMING FROM TRANSFER CASE WHILE TRAVELING AT LOW SPEEDS. THE VEHICLE WAS SERVICED BUT THE DEALER COULDN'T DUPLICATE THE PROBLEM. *AK *PH *NLM
Power train, Sep 11, 2003
WHILE CAR IS SHUT OFF AND IN PARK, AND WITHOUT WARNING VEHICLE WOULD POP OUT OF GEAR INTO REVERSE. CONSUMER HAD BEEN TO THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT PROBLEM STILL OCCURRING. *AK
Power train, Sep 5, 2003
GEAR SHIFT WILL NOT MOVE OUT OF PARK. VEHICLE CAN BE TURNED ON ,BUT CANNOT BE PUT IN GEAR.*AK
Power train, Aug 14, 2003
MULTIPLE FAILURES REPORT FROM THE VEHICLE COMPUTER SYSTEM FOR FAILING TRANSMISSION. THIS CAR IS BARELY THREE YRS OLD WITH LOW MILEAGE AND THE TRANSMISSION IS ALREADY FAILING. FORDS SERVICE EXPLANATION IS THAT THE VEHICLE REQUIRES REGULAR TRANSMISSION CODDLING (SERVICE) TO MAINTAIN THE OVERALL LIFE OF THE TRANSMISSION. AND OF COURSE I'M JUST OVER THE MILEAGE FOR POWERTRAIN WARRANTY CONVERAGE. I UNDERSTAND FROM MORE THAN ONE REPUTABLE CAR SERVICE DEALERS THAT THE EXPLORER IS NOTORIOUS FOR TRANSMISSION FAILURES.*AK
Power train, Aug 12, 2003
ONE YEAR AGO I STARTED MY CAR AND PRESSED ON THE GAS AND IT WOULDN'T GO. THE DEALERSHIP CORRECTED THE PROBLEM UNDER MY WARRANTY. IN JULY 2003, MY EXPLORER BEGAN SLIPPING BETWEEN 2ND AND 3RD GEAR. TOOK TO DEALERSHIP AND THEY STATED THAT BY REPLACING THE GASKETS THIS SEEMS TO CORRECT THIS PROBLEM IN OTHER FORD EXPLORER VEHICLES. THE COST WAS $500. REPLACING THE GASKETS DID NOT CORRECT THE PROBLEM ,AND THE DEALER SAID THAT I NEEDED A NEW TRANSMISSION. THEY ALSO STATED THAT MY CAR WAS NO LONGER COVERED BY A WARRANTY. I HAD 41,000 MILES AND THE WARRANTY ENDED AT 36,000. I CONTACTED FORD'S CUSTOMER SERVICE AND THEY SAID THAT IT WAS MY RESPONSIBILITY TO FIX SINCE MY WARRANTY ENDED. THEY ALSO SAID THAT THERE IS NO RECALLS. MY VEHICLE BEGAN SLIPPING BETWEEN 1ST AND 2ND AND 2ND AND 3RD. I TOOK MY EXPLORER TO AAMCO TRANSMISSIONS KNOWING THAT I WOULD HAVE TO PAY BUT I DIDN'T HAVE CONFIDENCE IN FORD FIXING MY VEHICLE. APPARENTLY, THE TORQUE CONVERTER CAME APART AND PIECES WERE THROWN THROUGHOUT MY TRANSMISSION--TOTAL COST THIS TIME WAS $2,800. *AK
Power train, Jun 18, 2003, fire
TRANSMISSION FUEL LINE BROKE AND LEAKED FUEL ONTO THE MUFFLER AND CATALYTIC CONVERTER WHILE DRIVING.*AK
Power train, Jun 9, 2003
AT 3807 MILES 1ST TRANSMISSION FOUND TO HAVE BEEN SENT FROM FACTORY MISSING GEAR, TRANSMISSION REPLACED. WAS NOT TOLD WITH A REFURBISHED TRANSMISSION AT TIME OF REPAIR. 2ND TRANSMISSION STUCK IN 3RD GEAR, REPLACED VALVE BODY GASKETS AND SOLENOID, RAN FOR 48,000 MILES, NOW 4TH GEAR WRONG RATIO(RESULTING IN OVERHAUL)ALSO OVERDRIVE BAND AND CLUTCHES ARE DAMAGED, MANIFOLD CRACKED, WARRANTY OVER, AND FORD WANTS ME TO PAY $2800 TO FIX IT. TRANSMISSION HAS FAILED IN AN INTERSECTION TWICE, AND ON A MAJOR HIGHWAY AT 60 MPH. FORD TAKING NO RESPONSIBILITY FOR OBVIOUS TRANSMISSION PROBLEMS IN THIS SUV. ANOTHER FORD DEALER HAD TO TELL ME THIS WAS A REFURBISHED TRANSMISSION AND TO CALL THEM ON IT, WHICH THEY ADMITTED TO ON FRIDAY JUNE 6TH, 2003. DEALER SAYS THEY CALLED FORD HDQ WHO SAID TRANSMISSION MY RESPONSIBILITY TO FIX NOW, AND DEALER WILL NOT STAND BEHIND VEHICLE EITHER.*AK
Service brakes, Hydraulic, Power train, Apr 28, 2003
THE CAR WHILE THE DAY BEFORE RAN FINE,BEGAN BY SLIPPING WHILE IN REVERSE. WOULD NOT WORK IN REVERSE SO I IMMEDIATELY RETURNED THE CAR TO DRIVE WHERE IT WOULD NOT GO SMOOTHLY INTO THAT GEAR EITHER. THE CAR WILL DRIVE IN SECOND BUT WITH NOT MUCH POWER. THIS IS ONE OF MANY INCIDENTS WITH THIS VEHICLE IN LESS THAN 3 YEARS HAVING ALSO REPLACING THE BRAKES THREE TIMES IN AS MANY YEARS, TWICE HAD TO REPLACE THE ROTORS. *NLM
Power train, Apr 8, 2003
TRANSMISSION WENT ON MY 2000 FORD EXPLORER WITH ONLY 37,431 MILES ON IT. ONLY 1,400 OVER THE WARRANTY!! *NLM
Power train, Mar 12, 2003
THE VEHICLE EXPERIENCED A HARD JERK, WHEN DRIVING AT HIGHWAY SPEEDS. AT TIMES, THE VEHICLE WOULD JERK THREE TO FOUR TIMES IN A ROW. DEALER WAS NOTIFIED AND COULDN'T DIAGNOSE THE PROBLEM.*JB
Power train, Mar 7, 2003
THE VEHICLE INCREASED IN SPEED WITH OUT WARNING, THE DEALER STATED THERE WAS A RECALL ISSUED REGARDING THE PROBLEM, HOWEVER THE CONSUMER'S VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED.*JB
Power train, Feb 26, 2003
4-WHEEL DRIVE DOES NOT WORK WITH ONLY 38,770 MILES ON 2000 FORD EXPLORER AND FORD WILL NOT FIX IT UNDER COVERED EXPENSES EVEN THOUGH WE DON'T KNOW HOW LONG IT HAS BEEN BROKEN. HIGH AND LOW LIGHT UP ON DASH BOARD AND WHEN PUT IN DRIVE, IT MAKES THE THUMP AS THOUGH IT IS IN 4 WHEEL DRIVE. WE THOUGHT ALL ALONG IT WAS WORKING UNTIL WE GOT HUNG UP 2 WEEKS AGO IN A DRIVE WAY AND THE FRONT WHEELS WOULD NOT MOVE. I THINK IT WAS BROKE BEFORE THE 36000 MILE WARRANTY EXPIRED. BUT FORD WILL NOT CONSIDER FIXING IT WITHOUT US PAYING FOR IT. *JB
Power train, Feb 5, 2003
THE CONSUMER HAS EXPERIENCED TRANSMISSIONS FAILURE. THE DEALER WILL NOT HELP DUE TO THE UNIT NOT BEING THE ORIGINAL AND THE VEHICLE IS OUT OF WARRANTY. SCC PH