2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: power train
146 reports, newest first. Show all
Power train, Feb 5, 2003
TRANSMISSION SLIPS AND DELAYS ENGAGEMENT SHIFTING 1ST TO 2ND AND 2ND TO 3RD. O/D LIGHT FLASHING. JUST OUT OF WARANTY AND FORD QUOTING $1200 TO FIX MANUFACTURER DEFECT.
Power train, Feb 4, 2003
CONSUMER STATES, VEHICLE IS UNABLE TO SHIFT GEARS PROPERLY. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
Power train, Electrical system, Exterior lighting, Air bags, Feb 4, 2003
HAVE HAD NUMEROUS PROBLEMS WITH MY EXPLORER. HAVE HAD 2 TRANSMISSION VALVE BODY REPLACED, AIR INTAKE CONTROL VALVE REPLACED, FAULTY WITING FOR THE LAFT TAIL LIGHT REPLACE, IGNITION SWITCH REPLACED, AIR BAG CONTACTS REPLACED, TURN SIGNAL ARM AND COTROLS REPLACED.
Power train, Feb 3, 2003
TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Power train, Jan 24, 2003
TRANSMISSION SEEMS TO SLIP BEFORE ENGAGING, O/D LIGHT IS FLASHING
Power train, Jan 17, 2003
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE TRANSMISSION FAILED CAUSING THE VEHICLE NOT TO ACCELERATE. DEALER NOTIFIED. TS
Power train, Oct 21, 2002
CONSUMER STATES OF HAVING PROBLEMS WITH THE TRANSMISSION. DEALER WAS CONTACTED. TS
Power train, Oct 15, 2002
TRANSMISSION VALVE BODY FAILURE. INFORMED BY DEALER THAT FORD REDESIGNED IT AND AM GETTING THE REDESIGNED UNIT. REQUIRED ME TO PAY FOR HALF OF REPAIR ($400) EVEN THOUGH IT IS THEIR DESIGN FLAW. NOT TO MENTION THAT IT WAS JUST PAST THE 36,000 MILE WARRANTY. THERE WERE NO INJURIES, FATALITIES OR AIR BAG DEPLOYMENT. MR
Power train, Sep 27, 2002
CONSUMER HAS HAD THREE AUTOMATIC TRANSMISIONS INSTALLED. THE PROBLEM IS STILL OCURRING. PLEASE PROVIDE FURTHER INFORMATION. *MR
Power train, Aug 23, 2002
TRANDSMISSION FAILED, REPLACED BY DEALER, FAILED AGAIN, NOW CURRENTLY AT DEALERSHIP WITH ANOTHER FAILURE. *AK
Steering, Engine and engine cooling, Power train, Tires, Wheels, Other or unspecified, Aug 20, 2002
WHILE DRIVING AND WITH NO WARNING, THE LEFT REAR TIRE SIDEWALL STARTED TO SEPARATE, CAUSING A TIRE BLOWOUT. DEALER NOTIFED. SIZE P235 175R15, DOT6#M6HLFNWR2801. *AK THE VEHICLE STARTED TO SWAY TO THE LEFT-2 TIMES. THE CONSUMER'S HUSBAND THEN STARTED TO DECELERATE, AND ON THE THIRD TIME THE LEFT REAR TIRE EXPLODED. THE VEHICLE WAS VERY DIFFICULT TO CONTROL, AND DAMAGE WAS DONE TO THE PANEL(VENT PEELINGS), AND THE TIRES/RIMS NEEDED TO BE REPLACED. (OTHER) PROBLEMS IN DETAIL ARE AS FOLLOWED: THE WHEEL/TIRES WERE OUT OF ROUND, THERE WAS A VIBRATION FROM THE DRIVE SHAFT, STEERING/EXCESSIVE TIRE WEAR, AND THE ENGINE THERMOSTAT IS STICKING. *SCC
Power train, Aug 1, 2002
WHEN SHIFTING INTO REVERSE TRANSMISSION WOULD SIMULTANEOUSLY SHIFT INTO FORWARD. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK CONSUMER CONTACTED WORLD FORD AND THEY REFUSED ANY ADJUSTMENTS. THEY ACKNOWLEDGED THAT THERE IS A PROBLEM AND THAT THE DESIGN HAS BEEN CHANGED TO CORRECT IT. *JG
Fuel system, Gasoline, Power train, Jun 20, 2002
WHEN PARKING VEHICLE ON AN INCLINE, GAS GAUGE WILL READ INCORRECTLY. ONCE VEHICLE IS MOVING AGAIN GAS GAUGE KEEPS READING INCORRECTLY. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES. DEALER INSISTS THAT THIS IS HOW THE GAS GAUGE WORKS.*AK. ALSO THE POWER TRAIN CONTROL MODULE WAS REPLACED, THE FUEL INJECTION SYSTEM WAS REPLACED, CONSUMER STATES IF SHE FILLS THE GAS TANK UP, 150 MILES LATER IT WILL BE A HALF TANK, AND THEN IF SHE HITS A BUMP IN THE ROAD THE NEEDLE WILL READ FULL, THE FUEL TANK SENDER, SENDING UNIT AND INSTRUMENT CLUSTER HAVE BEEN REPLACED.*JB
Power train, May 15, 2002
I THINK SOMETHING IS WRONG WITH FORD TRANSMISSION BECAUSE I ONLY HAVE THIS VEHICLE FOR 2 YRS AND HAD TO PUT A BRAND NEW TRANSMISSION IN THIS VEHICLE THAT COST ME $1800.00. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761914
Power train, May 3, 2002
WHILE DRIVING VEHICLE BECOMES HESITANT, AND JUMPS. TOOK TO DEALER, AND DEALER HAD REPAIRS DONE ON VEHICLE. TRANSMISSION WAS REPLACED. HOWEVER, VEHICLE LEAKS. TOOK TO DEALER AGAIN. DEALER STATED THAT TRANSMISSION HAS TO BE REPLACED A SECOND TIME. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Power train, Mar 22, 2002
AT SPEEDS OVER 60 MPH VEHICLE INTERMITTENTLY BUCKS FOR A FEW SECONDS, FEELS LIKE IT'S NOT SHIFTING RIGHT. ALSO DIFFICULT TO STEER AT THAT TIME.*AK
Power train, Feb 14, 2002
WHEN TRIED TO PUT VEHICLE INTO REVERSE, MADE LOUD NOISE, AS STEPPING ON GAS, CAR WOULD NOT MOVE. HOWEVER VECHILE WILL GO INTO DRIVE. *AK
Power train, Feb 8, 2002
TRANSMISSION SLIPS WHEN SHIFTING TO OVERDRIVE AT 50-55MPH. *AK
Suspension, Power train, Jan 18, 2002
WHILE DRIVING AND MAKING A LEFT HAND TURN VEHICLE HESITATES AND VIBRATES IN FRONT END. DRIVER STATES IT FEELS LIKE GEARS ARE NOT ENGAGING PROPERLY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Engine and engine cooling, Power train, Jan 2, 2002
THERE WAS A VERY LOUD NOISE COMING FROM ENGINE. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE ENGINE LIFTERS. 5 DAYS LATER, PROBLEM REOCCURRED. VEHICLE HAS HAD 4 ENGINES IN LAST TWO YEARS. *AK ON SEVERAL OCCASIONS, THE CHECK ENGINE SOON LIGHT CAME ON. DEALER REPLACED CAM SENSOR AND GAS CAP. HOWEVER LIGHT CAME ON AGAIN. OCCASIONALLY THERE IS A ROUGH IDLE AND VEHICLE FEELS AS IF IT IS ABOUT TO STALL. DEALER REPLACED CYLINER HEAD GASKET. TRANSMISSION SLIPPING. DEALER FOUND 2 3 SHIFT VALVES STICKING. *TT
Power train, Oct 25, 2001, crash
VEHICLE WAS PARKED WITH ENGINE RUNNING, PARK BRAKE NOT APPLIED, AND VEHICLE SUUDDENLY WENT BACKWARD, KNOCKING CONSUMER OVER , WENT 75 FEET ACROSS STREET AND HIT A HOUSE. NO INJURIES, DAMAGE TO VEHICLE WAS $ 3000.00. *AK
Power train, Aug 30, 2001
THE FOUR SPEED AUTOMATIC TRANSMISSION IS INADEQUATELY DESIGNED FOR TOWING THE LOADS FOR WHICH IT IS ADVERTISED BY MANUFACTURER, THE GEAR RATIOS ARE TOTALLY INADEQUATE FOR THE LOAD, THE VEHICLE STALLS NEARLY STALLS IN FIRST GEAR ON THE GRADE.*YH
Steering, Engine and engine cooling, Power train, Aug 16, 2001
WHEN DRIVING AT ANY SPEED WITHOUT ANY PRIOR WARNING VEHICLE STALLED, CAUSING LOSS OF ALL POWER STEERING. ALSO, OVERDRIVE LIGHT ILLUMINATED ON DASH BEFORE VEHICLE STALLED OUT. CONSUMER HAS CONTACTED DEALER. DEALER HAS YET TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Power train, Aug 16, 2001
TRANSMISSION FAILS TO BRAKE IN LOW GEAR. HAVE REPAIRED 3 TIMES, FORD REFUSES TO REPAIR AGAIN, SAYS THEY ARE AWARE OF THE PROBLEM BUT CANT FIX IT. I USE LOW GEAR IN STEEP MOUNTAIN TERRAIN WHERE I LIVE AND IT IS A SAFETY ISSUE. THEY SAID USE THE BRAKES. I THOUGHT THEY SHOULD FIX THE VEHICLE. PLEASE HELP.*AK
Power train, Aug 9, 2001
I WAS DRIVING DOWN THE BUSY HIGHWAY @ 55 MPH, THE TRANSMISSION WENT INTO NEUTRAL AND IT STOPPED MOVING. THE CAR BEHIND ME JUST NARROWLY MISSED REAR ENDING ME. THERE WAS TRAFFIC IN FRONT OF ME, IN BACK OF ME AS WELL AS ALONG SIDE OF ME. IT COULD HAVE BEEN A VERY SERIOUS SITUATION. CALLED NELSON FORD AND THEY ATTEMPTED TO FIX IT, BUT COULD NOT FIND OUT THE PROBLEM. IT HAPPENED AGAIN ON AUG. 6, 2001 AND THEY WOULDN'T EVEN LOOK AT IT AGAIN. THE TRANSMISSION WAS REPAIRED JAN. 6, 01, BECAUSE IT DIDN'T SHIFT PROPERLY INTO 2ND GEAR, JUNE 8TH, IT WAS BROUGHT BACK IN, BECAUSE THE OVERLIGHT FLASHED ON AND OFF. ON JULY19TH I BROUGHT IT IN , CAUSE IT NOW SHIFTS IN AND OUT OF OVERDRIVE, ERRATIC SHIFTING AND SURGE. TODAY 8/9/01 IT DOESN'T SHIFT INTO OVERDRIVE CORRECTLY, THERE IS SEVERAL SECONDS DELAY BEFORE IT SHIFTS. THE FORD COMPANY WAS CONTACTED ABOUT THE SECOND STAHL ON THE HIGHWAY AND THE OVERDRIVE NOT SHIFTING PROPERLY. THEY WILL NOT TAKE IT APART AGAIN. AND THEY CAN NOT VERIFY THAT THE CAR STALLED FOR ME SO THEY WILL NOT ACKNOWLEGE THE PROBLEM. WHO IS RESPONSIBLE IF I AM IN A SERIOUS ACCIDENT. FORD STATED THAT THEY WILL SELL ME ANOTHER FORD AT COST, THEY WILL TAKE MY EXPLORER AS A TRADE IN AND FORD WILL KICK IN SOME MONEY. "YOU,MAY BE HAPPPY AND THEN MAYBE NOT ." THE MAN I AM TO DEAL WITH IS ON VACATION, SO I AGREED TO WAIT TO TALK TO THEM ON MONDAY. I AM NOT SAFE IN THIS CAR. I MAILED A CERTIFIED LETTER TO FORD TELLING THEM THAT I WANT IT CONSIDERED A LEMON. THEY STAT THAT IT DOES NOT MEET THE LEMON STANDARDS, IT WAS ONLY REPAIRED 3 TIMES. THERE IS NOT A FORD PRODUCT THAT I WANT TO BUY AT THIS TIME. I JUST WANT OUT OF THIS DANGEROUS VEHICLE. PLEASE HELP ME WITH OPTIONS. I DO NOT WANT THE SAME SITUATION AS IN CALIFORNIA. THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).