2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: service brakes
66 reports, newest first. Show all
Engine and engine cooling, Service brakes, Apr 16, 2025
See attached document for complaint.
Service brakes, Mar 11, 2024, crash
The contact owned a 1999 Ford Explorer. The contact stated that while driving at 45 MPH, and the brakes were depressed, the vehicle fishtailed crashed into a ditch and rolled two times. The contact stated that the air bags did not deploy. The driver sustained head, arm, and back, injuries and the passenger sustained head, neck, finger, and back injuries. Medical attention was sought. A police report was filed. The vehicle was towed to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 190,000.
Power train, Service brakes, Sep 15, 2020
BIG CONCERN WITH MY POWER TRAIN. THE BACK OF THE CAR HAS A LOUD WHIRRING NOISE WHEN TRAVELING ON THE HIGHWAY AND CLICKS LOUDLY WHEN YOU SLOW DOWN. GOING A FASTER SPEED SEEMS TO SOUND BETTER BUT ITS PRETTY SCARY.THE CHECK ENGINE LIGHT COMES ON AND STAYS ON. THERE ALSO IS A SENSOR THAT NEEDS TO BE REPLACED AND I DON'T KNOW ITS NAME.. THE BRAKES HAVE BEEN CHECKED OUT AND RENDERED PASSABLE BUT I FEAR THAT I WILL NOT BE ABLE TO STOP SOMETIMES.IT FEELS UNSTABLE. I AM ELDERLY AND NEED A STABLE CAR TO DRIVE.
Service brakes, Oct 13, 2017
I HAVE JUST REPLACED, FOR THE 4TH TIME, THE FRONT, DRIVERS SIDE, RUBBER BRAKE LINE . THE LINE SEEMS TO BE TO SHORT. WHEN MAKING A RIGHT HAND TURN THE LINE IS PULLED TAUNT TO BEYOND IT'S LENGTH. IT SEEMS THAT THE LINE IS ABOUT 3 TO 4 INCHES TO SHORT. EACH TIME IT HAS BROKEN AT THE SAME PLACE WHERE THE RUBBER LINE CONNECTS TO THE BRAKE CALIPER. I STILL HAVE TWO OF THE BRAKE LINES THAT LEAKED. I DON'T KNOW HOW OTHER EXPLORES BRAKE LINES HAVE HELD UP WITHOUT LEAKING. I AM GOING TO REPLACE THE HOSE THAT IS LEAKING , PURCHASED FROM NAPA THAT IS THE SAME LENGTH AS THE OTHERS. I HAD A NEW ONE MADE TO ORDER WITH A 3 INCH INCREASE IN LENGTH. THE BRAKE HOSE ON THE PASSENGERS SIDE IS THE CORRECT LENGTH. I HAVE OWNED THIS CAR FOR 5 YEAR AND IT HAS 187,000 MILES DRIVEN. THE DATE THAT THIS HAPPEN, BELOW, WAS THE FIRST OF THREE TIMES IT HAPPENED.
Power train, Service brakes, Jun 19, 2014, crash
THE DAY OF THE FATALITY I WAS STANDING OUTSIDE THE VEHICLE FOR AROUND 5 TO 10 MINUTES. I WAS ON AN UPGRADE,. (HOWEVER I HAD JUST RECENTLY HAD NEW BRAKES INSTALLED AND THE CAR WAS IN PARK). SUDDENLY THE VEHICLE BEGAN TO ROLL BACK AT A FAST PACE KILLING THE BACK SEAT DRIVER THAT WAS IN THERE SEATBELT. AND INJURING MYSELF IN AN ATTEMPT TO HALT THE VEHICLE. *TR
Service brakes, Aug 21, 2012, crash
I WAS STOPPED AT AN INTERSECTION WAITING FOR ONCOMING TRAFFIC TO SLOW DOWN TO TURN, AND THE TRUCK JUST TAKES OFF ON ITS OWN. I TRIED PRESSING THE BRAKE PEDAL BUT AS SOON AS IT TOOK OFF I WAS HIT BY ANOTHER VEHICLE. AFTER MY TRUCK WAS HIT BY THE VEHICLE IT TOOK OFF AGAIN OUT OF CONTROL ON ITS OWN WHILE I WAS TRYING TO PRESS THE BRAKE. LUCKILY THE TRUCK DIED ON ITS OWN BEFORE HITTING ANYTHING ELSE. *TR
Service brakes, Hydraulic, Feb 10, 2012
WE HAVE A 2000 FORD EXPLORER BOUGHT NEW FROM HOLMAN FORD. THE REAR METAL BRAKE LINE THAT IS MOUNTED ON THE REAR AXLE, CONNECTING BOTH REAR BRAKES FAILED WHILE DRIVING ON RTE 42 IN NEW JERSEY. THE SUV WAS SLOWED DOWN BY DRIVING ON THE MEDIAN STRIP OF THE HIGHWAY. THIS INCIDENT OCCURRED AT THE HEIGHT OF MORNING RUSH HOUR. UPON INSPECTION OF THE BRAKE LINE, IT WAS FOUND THAT THE LINE "RUSTED" THROUGH, LETTING BRAKE FLUID TO RAPIDLY SPRAY OUT WHEN THE BRAKES WERE APPLIED. THE BRAKE LINE IS MOUNTED TO THE REAR AXLE BY METAL CLIPS ATTACHED TO THE REAR AXLE. AT THE CENTER OF THE REAR AXLE, THE BRAKE LINE FAILED, WHERE IT IS FASTENED TO THE CLIP. THE BRAKE LINE IS MOUNTED THIS WAY BY FORD. AFTER MANY ATTEMPTS TO BUY A NEW OEM BRAKE LINE FROM FORD, FORD INFORMED ME THAT THE PART WAS DISCONTINUED. AND FOR HOLMAN FORD, I WILL NEVER BY A CAR OR ANYTHING FROM THIS DEALERSHIP!! THIS IS A MAJOR SAFETY HAZARD. *TR
Service brakes, Hydraulic, Nov 11, 2011
THE CAR WAS PURCHASED USED IN MARCH, 2011. THE BRAKE PROBLEM STARTED A COUPLE OF MONTHS LATER BUT WAS HARDLY NOTICEABLE AND THEN OVERNIGHT THEY WERE COMPLETELY WORN OUT. I HAD THEM CHECKED AT PEP BOYS TO VERIFY THAT THEY NEEDED REPLACING AND THEY SAID YES, IMMEDIATELY. I DID NOT HAVE AAA AT THE TIME AND COULD NOT DRIVE THE CAR THE 50 PLUS MILES WHERE I PURCHASED THE CAR, SO THE REPAIRS WERE DONE AT MY HOME. I HAVE A COPY OF THE PEP BOYS RECEIPT FOR THE PURCHASE OF THE BRAKES, AND ONE BRAKE PLATE THAT NEEDED REPLACING. I ALSO HAVE PICTURES OF HOW POOR THE CONDITION OF THE BRAKES WERE IN, AND I WAS SOLD THE CAR THIS WAY. ALSO, THE CAR DOORS DO NOT LOCK, AND THE DEALER SAID THEY HAD REPLACED THE DRIVER SIDE DOOR WITH A NEW MOTOR FOR THE LOCKS, BUT THE DOOR STILL DOES NOT WORK. I HAVE RECEIPTS FOR ADDITIONAL PARTS THAT PEP BOYS USED TO FIX THE PASSENGER, FRONT DOOR. *TR
Service brakes, Hydraulic, Sep 10, 2010
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 15-20 MPH HE ENGAGED THE BRAKES TO AVOID HITTING THE VEHICLE IN FRONT OF HIM AND THE BRAKE PEDAL WENT TO THE FLOOR. HE ENGAGED THE BRAKES A SECOND TIME AND THERE WERE NO BRAKES. HE SHIFTED INTO FIRST GEAR IN ORDER TO AVOID A CRASH. HE STATED THAT USING THE SHIFTER SLOWED THE VEHICLE DOWN IN TIME FOR THE OTHER VEHICLE TO MOVE OUT OF THE WAY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND HE WAS ADVISED THAT THE BRAKE LINE WAS DAMAGED BY RUST. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 78,000.
Service brakes, Hydraulic, Dec 19, 2007
THE BOLT TO BRAKE CALIPER ON THE FRONT PASSENGER SIDE FELL OUT, CAUSING THE CALIPER TO FALL OUT AND THE WHEEL LOCK UP. IF I HADN'T HAVE BEEN AT A LOW SPEED IT COULD HAVE BEEN DISASTROUS FOR ME, MY ONE YEAR OLD AND OTHER PEOPLE. *TR
Service brakes, Hydraulic, Oct 23, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE PARKING BRAKE WOULD NOT SUPPORT THE VEHICLE WHEN ENGAGED. AS OCTOBER 23, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 136,000 AND CURRENT MILEAGE WAS 140,000.
Service brakes, Air, Jun 8, 2007
2000 WINDSTAR. ABS LIGHT KEEPS COMING ON. HAVE HAD CAR LOOKED AT 4 TIMES AND TOLD "PROBLEM" (A SEAL IN THE MECHANISM) WAS REPLACED AND PROBLEM FIXED. BUT IT'S NOT - ABS LIGHT KEEPS COMING ON. EXPENSIVE TO "FIX". ALSO, BRAKE FLUID LEAKS AND HAVE HAD TIMES WHEN DRIVING AND BRAKE PEDAL GOES ALL THE WAY TO FLOOR WITHOUT WARNING AND DELAYED STOPPING. LUCKILY HAVE NOT HAD ACCIDENTS WHEN THIS HAS HAPPENED. HAVE ALSO HAD BRAKE PADS WEAR OUT - NO PRE-WARNING ON THIS MODEL WINDSTAR WHEN BRAKE PADS ARE WEARING OUT. HAD TO HAVE BRAKE PADS REPLACED, AND ROTORS REPLACED - AGAIN AND EXPENSIVE FIX TO A PROBLEM WITHOUT WARNING. ALSO, BRAKES KEEP SQUEALING WHEN BRAKES APPLIED - AM TOLD THIS IS AIR IN THE LINES (HAVE BEEN TOLD THAT LINES FLUSHED BUT PROBLEM STILL KEEPS HAPPENING). ALSO, WHEN STEERING AFTER THE LAST TIME ABS LIGHT PROBLEM "FIXED" THERE IS A GRATING STEERING NOISE WHENEVER WHEEL IS TURNED. WARRANTY HAS RUN OUT - BUT PROBLEM WITH ABS STILL EXISTS AND I CAN'T AFFORD ANOTHER $700. BILL TO "FIX" PROBLEM. 2000 WINDSTAR SHOULD BE RECALLED FOR THIS ABS PROBLEM AND IT SHOULD BE FIXED FREE OF CHARGE BY FORD. AM VERY DISAPPOINTED AND FRUSTRATED WITH THIS PROBLEM - AND FEEL THAT I AND MY CHILD ARE DRIVING IN AN UNSAFE VEHICLE.
Suspension, Service brakes, Hydraulic, Air bags, Structure, Tires, Oct 17, 2006
CONSUMER LEFT FRONT TIRE BLEWOUT AND SHREDDED CAUSING CONSUMER TO REPLACE TIRE WITH SPARE. *TS THE TIRE BLEWOUT PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. THE AIR BAG LIGHT AND DOOR AJAR LIGHT ILLUMINATED. LEFT SIDE WHEEL BEARING SHOT AND THE RIGHT SIDE WAS GOING BAD. REAR BRAKES SHOT. *NM
Service brakes, Hydraulic, Aug 9, 2006
2000 FORD EXPLORER ABS SYSTEM ENGAGING WHILE STOPPING CAUSING HARD BRAKING. *KB THE VEHICLE ABS ACTIVATES WHILE BRAKING AT LOW SPEEDS. *NM
Service brakes, Hydraulic, Mar 20, 2006
UPDATE TO ODI ID NUMBER 10080842 - SAME OWNER; BRAKE PEDAL MASTER CYLINDER JUST STARTED LEAKING AGAIN; HAS BEEN REPLACED TWICE ALREADY; YEAR 2000 VEHICLE HAS LESS THAN 42,000 MILES ON IT; VERY COSTLY REPAIR TO HAVE TO DO EVERY 2 YEARS! *NM
Service brakes, Hydraulic, Jan 23, 2006
2000 FORD EXPLORER DOES NOT COMPLETELY STOP WHEN BRAKES ARE APPLIED. *TS ***NO ANSWER REQUIRED*** *JB
Service brakes, Hydraulic, Aug 24, 2005
DT:THE CONSUMER OWNS A 2000 FORD EXPLORER. THE CONSUMER HAD A BRAKE JOB DONE BY THE DEALER AND THEY DID NOT ADJUST THE CABLES CORRECTLY FOR THE EMERGENCY BRAKES. IT CAUSED THE BRAKES TO BECOME DAMAGED. THE DEALERSHIP INSISTED THAT CONSUMER NEEDED TO PAY ALL OVER AGAIN. *AK THE DEALER DISCONNECTED THE CABLE A YEAR EARLIER WHILE PERFORMING BRAKE REPAIRS AND FORGOT TO RECONNECT THEM. *NM
Service brakes, Hydraulic, Mar 30, 2005
HELLO, WHILE RECENTLY REPLACING THE DISC BRAKE PADS ON THE REAR OF OUR 2000 FORD EXPLORER 4DR XLT 4WD (APROX 50K MILES), I NOTICED SEVERE CHAFFING IN MULTIPLE SPOTS OF THE EMERGENCY BRAKE CABLES JUST AFT OF WHERE THEY SPLIT FROM ONE CABLE INTO TWO ARMORED CABLES (LEFT REAR WHEEL WELL AREA). THEY CROSS OVER EACH OTHER AND DUE TO OBVIOUS VERTICAL SUSPENSION TRAVEL THEY WERE CHAFFING AGAINST EACH OTHER AND IT APPEARED ONE WAS ALSO CHAFFING AGAINST THE FRAME SOMEWHAT (THE LATTER I'M GUESSING OCCURS ONLY WHEN CARRYING A HEAVY LOAD). THE CHAFFING WAS SO BAD THAT IT HAD RUBBED ALL THE WAY THROUGH TO THE ACTUAL LEFT CABLE (APROX 50% OF THE CABLE DIAMETER)ALLOWING WATER ETC... KICKED UP BY THE WHEEL TO PENETRATE AND SEVERELY CORRODE THE CABLE. SOON AFTER I HAD REMOVED THE WHEEL, THE CABLE SNAPPED IN TWO DUE TO THE SUSPENSION BEING UNLOADED AND THE SEVERE CORROSION OF THE CABLE. I AM CURIOUS IF THERE IS ALREADY A RECALL ON THIS OR IF YOU HAVE HAD OTHER REPORTS OF THE SAME PROBLEM ON OTHER EXPLORERS. UNLESS MY VEHICLE IS MISSING CLAMPS ETC... THIS APPEARS TO BE A BAD DESIGN TO HAVE THE TWO CABLES TOUCHING THE WAY THEY DO. I HAVE TAKEN MULTIPLE DIGITAL PICTURES WITH THE SUSPENSION UNLOADED AND WITH THE VEHICLE BACK ON THE GROUND AND WOULD BE HAPPY TO SEND THEM TO YOU. THIS IS VERY CONCERNING TO ME BECAUSE IF THE E-BRAKE WERE TO BE USED AT A DECENT RATE OF SPEED, ONE WHEEL BRAKING ACTION COULD OBVIUOSLY CAUSE A LOSS OF CONTROL OF THE VEHICLE, NOT TO MENTION THE VEHICLE ROLLING DOWN THE DRIVEWAY DUE TO LOSS OF PARKING BRAKE ACTION. THE PARTS (CABLES) ARE AVAILAIBE AS THEY ARE STILL INSTALLED ON THE VEHICLE AT THIS TIME. PLEASE CONTACT ME WITH ANY INFO YOU HAVE. THANKS,*AK
Service brakes, Hydraulic, Vehicle speed control, Mar 8, 2005, fire
THE CONSUMER STATED THE CRUISE CONTROL BECAME STUCK. *JB CONSUMER WAS DRIVING ON THE FREEWAY AND SET THE CRUISE CONTROL AT 75 MPH. HOWEVER, THE VEHICLE KEPT ACCELERATING ALTHOUGH CONSUMER HAD APPLIED THE BRAKES AND THE EMERGENCY BRAKES. VEHICLE WOULD NOT SLOW DOWN. HAD TO CIRCLE THE GAS STATION 3 TIMES BEFORE THE VEHICLE WOULD STOP. SIGNIFICANT DAMAGE WAS DONE TO THE BRAKING SYSTEM. THE CONSUMER WAS INJURED. THE MECHANIC TOLD THE CONSUMER THAT THE BRAKES CAUGHT FIRE BUT THE FIRE WENT OUT SOON AFTER. *NM
Service brakes, Hydraulic, Vehicle speed control, Mar 8, 2005, fire
CONSUMER WAS DRIVING ON THE FREEWAY AND SET THE CRUISE CONTROL AT 75 MPH. HOWEVER, THE VEHICLE KEPT ACCELERATING, ALTHOUGH CONSUMER HAD APPLIED THE BRAKES AND THE EMERGENCY BRAKES. VEHICLE WOULD NOT SLOW DOWN. HAD TO CIRCLE THE GAS STATION 3 TIMES BEFORE THE VEHICLE WOULD STOP. *AK THE CONSUMER STATED THAT SHE RAN 3 RED LIGHTS BEFORE SHE COULD GET THE VEHICLE TO COME TO A STOP. THE CONSUMER SLAMMED THE VEHICLE INTO PARK GOING 50MPH. SIGNIFICANT DAMAGE WAS DONE TO THE BRAKING SYSTEM. THE CONSUMER WAS INJURED. THE MECHANIC TOLD THE CONSUMER THAT THE BRAKES CAUGHT FIRE AND SHE WAS LUCKY THE FIRE PUT ITSELF OUT. *TC
Service brakes, Hydraulic, Jan 2, 2005
MASTER CYLINDER ON 2000 FORD EXPLORER HAS BEEN REPLACED THREE TIMES. *JB
Service brakes, Hydraulic, Sep 20, 2004
WHILE REPLACING THE TIRES CONSUMER NOTICED THAT BRAKE LINE WORE OUT. AS RESULT, THE CHASSIS OF THE VEHICLE ALSO WORE OUT. DEALERSHIP WAS NOTIFIED. *AK
Service brakes, Hydraulic, Jul 12, 2004
IN EARLY 2002 I NOTICED THE BRAKE PEDAL WAS FEELING SOFT AND PRACTICALLY WENT ALL THE WAY TO THE FLOOR WITH NORMAL BRAKING AND THE PEDAL MADE A HISSING/VACUUM NOISE AT TIMES. FOR HARD BRAKING IT FELT LIKE THE SUV WOULDN'T STOP. I TOOK THE CAR FOR SERVICE ON 6/8/02 AT A FORD DEALERSHIP WHICH BLED THE BRAKE SYSTEM. THIS DID NOT CORRECT THE PROBLEM. TOOK THE SUV BACK ON 11/9/02 AND WAS TOLD IT WAS A VACUUM LEAK FROM THE POWER BOOSTER AND THE MASTER CYLINDER WAS REPLACED. PEDAL AND BRAKING WAS NORMAL AFTER THIS UNTIL RECENTLY, THE BRAKE PEDAL IS FAILING AGAIN AS BEFORE. I HAVE NOT YET TAKEN IT TO THE DEALER. *LA
Service brakes, Hydraulic, Apr 15, 2004
BOTH FRONT ROTORS HAD SEVERE RUST/CORROSION ON THE INNER SURFACE. VEHICLE HAS 56,000 MILES ON IT AND WAS DUE FOR THE FIRST PAD REPLACEMENT. ROTORS REQUIRED REPLACEMENT DUE TO THE DEPTH OF RUST DAMAGE. RUST WAS NOT VISIBLE ON THE OUTSIDE SURFACE. I WAS NOT AWARE OF THE SITUATION OR THE CHANGE IN BRAKING DISTANCES UNTIL THE NEW ROTORS WERE INSTALLED. THE NEW BRAKING CONDITIONS IS NOTICABLY IMPROVED. I HAVE POSSESSION OF BOTH ROTORS AND PADS THAT WERE REPLACED. REPAIR WAS PERFORMED AT A LOCAL FORD DEALERSHIP. THIS VEHICLE HAS BEEN CONTINUALLY DRIVEN AND THE RUST/CORROSION IS NOT TYPICAL BUILDUP FROM A LACK OF OPERATION OF THE VEHICLE.*AK
Service brakes, Hydraulic, Mar 30, 2004
THE RIGHT FRONT BRAKE DISC CORRODED AND CRACKED CAUSING MY FRONT BRAKES TO LOCK UP. I HAD TO REPLACE BOTH FRONT BRAKE DICS ROTORS AND BRAKE PADS AND OVERHAUL THE RIGHT FRONT BRAKE CALIPER.*AK