2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: tires
228 reports, newest first. Show all
Tires, Sep 18, 2000
FIRESTONE TIRES WERE REPLACED UNDER RECALL, CONSUMER PAID FOR THE COST OF BALANCING THE TIRES BECAUSE THE DEALER SHE WENT TO FIRST HAD TO GIVE HER A RAINCHECK SINCE THEY DIDN'T HAVE ANY TIRES IN STOCK, CONSUMER WANTS REIMBURSEMENT. *SLC
Tires, Sep 18, 2000
FIRESTONE TIRE EXPERIENCED TREAD SEPARATION, CONSUMER REQUESTS REIMBURSEMENT. *SLC
Tires, Sep 17, 2000
SERIOUSLY CRACKING SIDE WALLS( DOT NUMBER: VD TIRE SIZE: P255/70R16 )
Tires, Sep 16, 2000
FIRESTONES TIRES HAVE BEEN RECALLED BUT FIRESTONES IN ELMWOOD PARK NJ REFUSES TO CHANGE THEM. I'M A CONCERNED SINGLE MOTHER WHO DOESN'T WANT TO PUT MY KIDS OR MYSELF IN DANGER. M( DOT NUMBER: TIRE SIZE: P235/75R15 )
Tires, Sep 15, 2000
PE00020, ORIGINAL EQUIPMENT ON 2000, EXPLORER, TIRE SIZE 235/75R15, DOT 8XHL1RY489. SPARE TIRE ON A NEW VEHICLE STILL IN STOCK. HAD A BUBBLE IN THE TREAD WHICH CAUSED TIRE TO BE VERY MUSHY AND SOFT. *AK THE TREAD FOR SPARE TIRE SEPARATED BEFORE THE TIRE WAS USED. *YH
Suspension, Tires, Sep 14, 2000
CONSUMER LOST CONTROL OF VEHICLE AND WAS ROLLED 3 TIMES POSSIBLY BECAUSE OF THE FIRESTONE WILDERNESS AT TIRES(P235 75 R15), AT THE TIME OF THE ACCIDENT, CONSUMER WAS NOT AWARE OF FIRESTONE RECALL AND NOW FEELS THE ACCIDENT OCCURRED BECAUSE OF THE TIRES, CONSUMER WAS INJURED AND IS REQUESTING REIMBURSEMENT, POSSIBLY RELATED TO THE SUSPENSION OF THE VEHICLE. *SLC
Tires, Sep 13, 2000
MY HUSBAND AND I BOUGHT A NEW 2000 FORD LIMITED EXPLORER, EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES. WHEN THE PROBLEM WITH FIRESTONE TIRES SURFACED AND THE FACTS WERE REVEALED THAT BOTH FORD AND FIRESTONE WERE AWARE OF THE TIRE DEFECTS AND DIDN'T INITIATE ANY ACTION UNTIL THE ACCIDENTS STARTED OCCURING HERE IN THE UNITED STATES AND VENNEZUELA. THE FACT NEITHER COMPANY BROUGHT THE ISSUE TO THE ATTENTION OF THEIR CUSTOMER'S AS SOON AS THEY WERE AWARE OF THE ISSUE, I HAVE LOST CONFIEDENCE IN THE TIRE EVEN THOUGH THE P255/70R16 IS NOT INCLUDED. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Tires, Sep 13, 2000
I HAVE HAD 2 FLAT TIRES SINCE I BOUGHT THE CAR IN OCTOBER. BOTH TIMES I HAVE HAD TO PAY TO HAVE THE TIRES FIXED. THERE WERE ABSOLUTELY NO OBJECTS OR NAILS.. ETC IN THE TIRE. HOW MANY MORE FLAT TIRES TO I HAVE TO HAVE BEFORE THEY GET REPLACED?*AK( DOT NUMBER: )
Tires, Sep 13, 2000
WHILE FIRESTONE AND EVEN YOUR INVESTIGATION DOES NOT MENTION THE "W2" FIRESTONE WILDERNESS AT TIRES, THREE OF THE FOUR TIRES ON OUR EXPLORER BEGAN TO CRACK RADIALLY ON THE SIDEWALL OF THE TIRE AT THE BASE OF THE TREAD! THE FIRESTONE DEALER HERE LOOKED AT THEM AND SAID THEY COULD DO NOTHING. THE CRACKS RANGE FROM APPROX 1/8" TO 3/4"LONG AND ARE WORRYSOME TO SAY THE LEAST. WE REPLACED THE TIRES ON OUR OWN AS WE COULD NO LONGER DRIVE THE CAR WITH ANY SENSE OF CONFIDENCE. THIS IS THE FOURTH EXPLORER WE'VE HAD AND HAVE BEEN QUITE SATISFIED THEM AS A WHOLE. WE HAVE RETAINED THE TIRES SHOULD ANYONE WISH TO INSPECT THEM. THE CRACKS ARE VERY OBVIOUS. THANKS MARK SANDERSON. *AK( DOT NUMBER: W2 TIRE SIZE: 235/75R15 )
Tires, Sep 13, 2000
VERY CONCERNED ABOUT THE SAFETY OF THE TIRES EVEN THOUGH THEY ARE NOT INCLUDED IN THIS RECALL. WHEN I PURCHASE A CAR OF THIS PRICE ($34,000+) I EXPECT TO FEEL SAFE AND NOT WORRY ABOUT THE SAFETY OF MY CHILDREN WHILE RIDING IN THIS CAR. I COULD HAVE PAID $10,000 FOR A USED VEHICLE AND FELT SAFER, I FEEL BETRAYED BY FORD AND FIRESTONE. *AK( DOT NUMBER: TIRE SIZE: 16 )
Tires, Sep 12, 2000
PLEASE SEND ANY INFO AVAILABLE ON THIS VEHICLE ROLLING DUE TO TIRE BLOWOUTS. ALSO ANYTHING AVAILBALE FROM FIRESTONE WILDERNESS TIRES. VEHICEL WAS ON FREEWAY TIRE BLEW OUT AND VEHICLE ROLLED BOTH PASSENGERS AT CASA GRANDE HOSPITLA WITH INJURIES NO OTHER VEHICLE INVOLVED. (CLAIM# 03-3158-203) *MW
Tires, Sep 12, 2000
INSURED WAS TRAVELING S ON HWY 9 AND SHE LOST CONTROL OF VEHICLE. SOMEONE DRIVING BEHIND SAID THEY SAW THE RIGHT FRONT GO DOWN AND THEN DRIVER LOST CONTROL. INSURED STATED THAT IT COULD BE THE FIRESTONE TIRES ON THE VEHICLE POSSIBLE TIRE FAILURE-FIRESTONE WILDERNESS AT 235/75R15. (CLAIM# 11-3519-789) *MW
Tires, Sep 12, 2000
FIRESTONE: THERE WAS A RECALL ON THIS VEHICLE FOR THE TIRES AND THIS CAR WAS INVOLVED IN A ROLL-OVER THE TIRES MAY HAVE CONTRIBUTED TO THE ACCIDENT. (CLAIM# 52-2406-471) *MW
Tires, Sep 12, 2000
WE UNDERSTAND THE NATIONAL HIGHWAY SAFETY TRAFFIC ADMINISTRATIONS IS INVESTIGATING IF THE FIRESTONE TIRES ON EXPLORERS ARE DEFECTIVE. FATALITY INVOLVED FIRESTONE WILDERNESS 235/75R15 # 8XHL 1PY APR TRAILMARK P235/75R15 DOT # PJ. (CLAIM# 03-3155-368) *MW
Tires, Sep 12, 2000
FIRESTONE WILERNESS P255/70R16 REAR TIRE BLEW OUT CAUSING HER TO LOSE CONTROL AND HIT A CURB AND MAILBOX AND THEN THE OTHER TIRE BLEW SHE THINKS THIS MIGHT BE DUE TO THE DEFECTIVE TIRES THESE TIRES ARE NOT INCLUDED IN THE RECALL SO FAR BUT WE HAVE INSPECTED AND CONFIRMED THE RIGHT REAR TIRE DID BLOW WHICH CAUSED INSD TO LOSE CONTROL. (CLAIM# 11-3509-192) *MW
Tires, Sep 12, 2000
AFTER CONTACTING 4 RETAILERS I WAS TOLD IT WOULD BE SPRING BEFORE THE TIRES COULD BE REPLACED. THE WAITING LIST IS OVER 247 CUSTOMERS. I HAVE BEEN TOLD THAT I CAN PURCHASE THE TIRES MYSELF AND THEN GET REIMBURSED IN 6 TO 8 WEEKS. THIS WILL PROBABLY TAKE MUCH LONGER AND I WILL CARRY THE INTEREST ON CEDIT FOR AT LEASED 3 TO 4 MONTHS. ALSO WHAT KIND OF REPLACEMENT CAN YOU GET FOR $100.00 INCLUDING MOUNTING AND BALANCING. EACH COMPANY INVOLVED IS BLAMING THE OTHER FOR THE PROBLEM. WHAT THIS AMOUNTS TO IS THAT THE END USER IS GETTING THE SHAFT. I BELIEVE FIRESTONE SHOULD BE HELD ACCOUNTABLE. I WOULD NEVER PURCHASE ONE OF THEIR PRODUCTS. MAYBE THEIR FUTURE WILL PROVE TO BE AS SHORT LIVED AS THEIR CUSTOMERS ROLLING DOWN OUR HIGHWAYS.*AK( DOT NUMBER: VD TIRE SIZE: 235 )
Tires, Sep 11, 2000
PE-00-020; ORIGINAL EQUIPMENT ON A 2000 FORD, EXPLORER,TIRES SIZE P255R7016 DOT NUMBER VDCU1PX439 TIRES ONLY HAVE 13 THOUSAND MILES ON THEM. THE LEFT REAR TIRE TREAD IS WOBBLING, TREAD IS SEPERATING FROM TIRE. *AK THESE TIRES ARE MADE AT DECATUR AND THE CUSTOMER FEELS THAT THEY SHOULD BE RECALLED REGARDLESS OF SIZE. *YH
Tires, Sep 11, 2000
FAILURE TO DISCLOSE SAFETY CONCERNS THAT WERE KNOWN BY THE MANUFACTURER WHICH WOULD HAVE INFLUENCED MY DECISION NOT TO BUY IT. I THEREFORE WANT A FULL REFUND OF MY PURCHASE LESS USAGE. IS THIS ACTION APPROPRIATE?? OR DO I NEED TO SEEK REDRESS ELSEWHERE? NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Tires, Sep 9, 2000
THESE TIRE ARE SHOWING SIGNS OF COMPLETE DETERIATON( DOT NUMBER: VDOUPX4091 TIRE SIZE: 255/70R/16 )
Tires, Sep 9, 2000
WHEN THE STORY ABOUT THE WILDERNESS TIRES FIRST BROKE I WAS IN A PANIC BECAUSE I TRAVEL EVERY DAY FOR MY JOB. ON 8/09/200 I WENT TO FIRESTONE TO GET MY TIRES INSPECTED AND THEY SAID MY TIRES WERE FINE. I WAS ASKED IF I FOUND ANYTHING UNUSAL RIDING ON THESE TIRES. I TOLD HIM IT WAS LIKE A FLAT SPOT ON MY TIRES. HE SAID THAT WAS NORMAL FOR THIS TYPE OF TIRE. ON 8/25/00 I WAS TRAVELING ACROSS A BRIDGE ABOUT 55 TO 60 MPH I FELT MY REAR END SWAYING THEN HEARD A NOISE LIKE A HELICOPTER I KNEW SOMETHING WAS WRONG. I PULLED ON THE SIDE OF THE BRIDGE AND SAW MY REAR TIRE WAS BLOWN WITH PIECES OF RUBBER ALL AROUND. I CALLED FORD AND THEY SENT EDDIE'S TOW TRUCK OUT. A POLICEMAN STOPPED AND CALLED TO MAKE SURE HE WAS ON HIS WAY. EDDIE'S TOOK ME TO THE FIRESTONE DEALER IN TOWN. I WAS TOLD THAT IF I WAS NOT ON THE RECALL SHEET FOR THESE TIRES THAT THEY COULD ADJUST MY TIRE . WELL I WAS NOT ABOUT TO PUT THE SAME TIRE BACK ON KNOWING WHAT WAS HAPPENING FIRESTONE DID NOT TAKE DOWN MY DOT# AND REPORT THIS , THEY DID NOT WANT TO BOTHER WITH ME BECAUSE I WAS NOT ON THE RECALL SHEET. I HAD TO GO SOMEWHERE ELSE WHERE I COULD PURCHASE 5 NEW TIRES EQUIVALENT TO THE TYPE THAT WERE ON MY VEHICLE.I HAD 11,200 MILES ON THOSE TIRES AND AS I SAID I TRAVEL EVERY DAY AROUND THE STATE FOR MY JOB. I WAS NOT GOING TO BE A STATISTIC BEFORE FIRESTONE DECIDES TO RECALL ALL WILDERNESS TIRES . I VALUE MY LIFE TO MUCH. AS YOU CAN SEE I AM VERY UPSET. I HOPE BY SENDING IN THIS COMPLAINT NO ONE WILL DIE BECAUSE OF THESE TIRES AND FIRESTONE WILL RECALL ALL OF THE WILDERNESS TIRES( DOT NUMBER: 8XHL1PY110 TIRE SIZE: P235/75R15 )
Tires, Sep 8, 2000
2000, EXPLORER SPORT WITH ORIGINAL TIRES; 2 REAR TIRES HAD FLATS AT 3,000 MILES. FORD DEALER & FIRESTONE CENTER DIDN'T DO ANYTHING. *AK FORD PUT THE CUSTOMER ON PRIORITY LIST TO REPLACE THE TIRES BUT THE CUSTOMER STILLWAITING AFTER 4 WEEKS. *YH
Tires, Sep 7, 2000
AFTER PURCHASING THE VEHICLE NEW, WE NOTICED VIBRATION AT HIGH SPEEDS. FORD SERVICE FOUND NOTHING WRONG WITH THE EXPLORER. WHEN THE RECALLED WAS ANNOUNCED WE HAD THE LOCAL NTB TIRE COMPANY CHECK THE TIRES AS THE VIBRATION HAD BECOME VERY PRONOUNCED EVEN BEFORE THERE WAS 1500 MILES OF THE TRUCK. NTB RECOMMENDED REPLACEMENT OF THE TIRES. AT OUR OWN EXPENSE, BECAUSE THE FIRESTONE COMPANY REFUSED TO LOOK AT THE TIRES FOR 2 MONTHS (THEY WERE TOO BUSY AND WE HAD TO BE PUT ON A WAITING LIST) WE HAD NTB REPLACE THE WILDERNESS AT TIRES WITH MICHELIN TIRES. THE VIBRATION IMMEDIATELY CEASED. THE TRUCK RIDES SMOOTHLY AND WE HAVE HAD NO MORE PROBLEMS. FIRESTONE REFUSES TO DISCUSS TAKING THE TIRES BACK EVEN THOUGH WE EXPLAINED THE PROBLEM WE WERE HAVING.( DOT NUMBER: 8XHL TIRE SIZE: P235/75R15 )
Tires, Sep 7, 2000
WHILE TRAVELING AT 60 MPH ON A HIGHWAY I EXPERIENCED A SUDDEN TIRE FAILURE ON A FIRESTONE WILDERNESS AT TIRE (P25570R16). THERE WAS A LOUD HUMMING NOISE COMING FROM THE BACK OF MY TRUCK JUST PRIOR TO THE INCIDENT. AFTER THE TIRE FAILED I IMMEDIATELY PULLED ONTO THE SHOULDER AND CALLED FORD'S ROADSIDE ASSISTANCE. I WAS TOLD THAT FORD WOULD SEND SOMEONE OUT TO FIX THE FLAT BUT THEY COULD NOT DO ANYTHING WITH REGARDS TO REPLACING THE TIRE. PICTURES ARE AVAILABLE. ALTHOUGH THERE ARE NO VISIBLE INDICATIONS THAT THE TIRE FAILED DUE TO ANYTHING OTHER THAN A MANUFACTURING DEFECT I AM TAKING THE TIRE TO A LOCAL FIRESTONE DEALER FOR OBSERVATION.( DOT NUMBER: VNCU1PX459 TIRE SIZE: P25570R16 )
Tires, Sep 7, 2000
EMAIL SENT TO BOTH FORD AND FIRESTONE ON 9/3/00 AS FOLLOWS:( DOT NUMBER: 8XHL1PY070 TIRE SIZE: 235/75/15 )
Tires, Sep 6, 2000
FIERSTONE, WILDERNESS/AT, P235/75R15 ORIGINAL EQUIPMENT ON FORD, EXPLORER 2000. REAR DRIVER'S SIDE TIRE BLEWOUT WHILE DRIVING AT 50 MPH IN COOL WEATHER CONDITION. FIRESTONE HAS BEEN CONTACTED, AND CHARGED CONSUMER TO REPLACE THE TIRE.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW