2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: tires
228 reports, newest first. Show all
Tires, Aug 23, 2000, crash
WE PURCHASED A 2000 FORD EXPLORER IN FEB OF 2000, WE HAD AN ACCIDENT WHERE THE VEHICLE SLID OF OF THE ROAD AND THEN ROLLED. WE WERE DRIVING UNDER THE POSTED SPPED LIMIT AND NO OTHER CARS WERE INVOLVED. IT WAS RAINING AND WET AND WE HYDROPLANED OF THE ROAD. UNFORTUNATELY I ONLY HAVE MINIMAL INFORMATION ON THE VEHICAL BECAUSE IT WAS TOTALED SOON AFTER IT WAS PURCHASED. THE INFORMATION THAT I HAVE PROVIDED IS FROM THE ACCIDENT REPORT AND MEMORY AS ALL PAPER-WORK ETC.. WAS STILL IN THE CAR AND SUBSEQUENLY LOST IN THE ACCIDENT. I HAVE BEEN TRYING TO FIND OUT IF THE CAR WAS EQUIPED WITH THE FIRESTONE TIRES THAT ARE BEING RECALLED - AS THAT MAY HAVE ATTRIBUTED TO THE SERVERITY OF THE ACCIDENT. I KNOW THAT WHEN I WENT BACK TO SIGN THE EXPLORER OVER TO THE INSURANCE COMPANY THE TIRES WERE SERVERLY DAMAGED. I BROKE MY COLLAR BONE AND MY EXPECTANT WIFE ONLY HAD MINOR SCRAPS (THE BABY TURNED OUT FINE). ANY INFORMATION THAT YOU COULD PROVIDE TO ME WOULD BE GREATLY APPEVIATED AS I AM GETTING TIERED OF GETTING NO WHERE. THANK YOU. JASON KOCH
Tires, Aug 23, 2000, crash
WHILE DRIVING THE TIRE FAILED ON THE RIGHT REAR OF THE CAR, IN MANEUVERING AND TRYING TO CONTROL THE SPIN THE CAR ROLLED OVER COMPLETELY. NLM( DOT NUMBER: TIRE SIZE: P235/75R15 )( DOT NUMBER: TIRE SIZE: P235/75R15 )( DOT NUMBER: TIRE SIZE: P235/75R15 )( DOT NUMBER: TIRE SIZE: P235/75R15 )
Tires, Aug 22, 2000
HEARD A LOUD SOUND THAT SOUNDED LIKE AN EXPLOSION, THEN FELT WHEEL LOSING CONTROL AND ABOUT TO GO OVER THE RAMP, VEHICLE HARD TO CONTROL, STOPPED JUST IN TIME , TIRE ON THE DRIVER SIDE EXPLODED.
Tires, Aug 22, 2000
WHILE DRIVING, FIRESTONE WILDERNESS AT TIRE P255/70R16 EXPERIENCED BLOWOUT DUE TO TREAD SEPARATION, CONSUMER WAS CHARGED FOR REPLACEMENT EVEN THOUGH VEHICLE ONLY HAD 9450 MILES ON IT. *SLC
Tires, Aug 22, 2000
TIRE BLEW OUT AT HIGH SPEED, EXPLOSIVE DECOMPRESSION. WAS NOT IN HEAT CLIMATE, HAPPENED ONLY 3 MINUTES AFTER LEAVING HOME.. TIRE WAS PROPERLY INFLATED.. BOTH FORD AND FIRESTONE HAVE BLOWN ME OFF.. MADE ME PAY FULL PRICE FOR A REPLACEMENT TIRE AND DISCARDED THE DEFECTIVE TIRE. REPEATED CALLS TO BOTH COMPANIES HAVE FALLEN ON DEAF EARS.. I BELIEVE THIS TIRE SIZE IS ALSO AS DEFECTIVE AS THE 235'S ALREADY RECALLED AND SHOULD BE ALSO INCLUDED IN THE RECALL. AT MINIMUM I THINK I SHOULD BE REEMBURSED FOR THE NEW TIRE I WAS FORCED TO PURCHASE.( DOT NUMBER: TIRE SIZE: 255/70 R16 )
Tires, Aug 22, 2000
NO SUMMARY( DOT NUMBER: VDCU1PX TIRE SIZE: 255-70R16 )
Tires, Aug 22, 2000
CONSUMER IS CONCERNED THAT THE RECALL 00T005 OF THE FIRESTONE WILDERNESS AT TIRE ONLY COVERS THE FIRESTONE 15 INCH TIRE AND NOT THE 16 INCH TIRES. NLM
Tires, Aug 21, 2000
GOING DOWN THE HIGHWAY, MY TIRE WENT FLAT. I WENT ACROSS THE HIGHWAY DODGING ONCOMING TRAFFIC. TWO MEN WITNESSED THIS AND STOPPED TO HELP. I DID NOT FILE A REPORT BECAUSE THE DAMAGE WAS NOT SEVERE. I DO HAVE THE TROOPER'S NAME. GOD SPARED MY LIFE. WILL THE NEXT PERSON BE SO LUCKY?( DOT NUMBER: VNCUIPX TIRE SIZE: P255/70R16 )
Tires, Aug 20, 2000
TIRE TREAD SEPARATED WHEN DRIVING ON HIGHWAY IN NORMAL CONDITIONS. DROVE TO THE SHOULDER OF ROAD WHILE TRYING TO KEEP CONTROL OF VEHICLE. REPORTED PROBLEM TO FORD ROADSIDE ASSISTANCE. A HIGHWAY COURTESY VEHICLE STOPPED & GUY SWITCHED OUT TIRE. TOOK SHREDDED TIRE TO FIRESTONE (LOS COLINAS) FOR REPLACEMENT. FIRESTONE DEALER SAID, "THERE WAS PROBABLY A NAIL IN THERE SOMEWHERE." THE BAD TIRE HAD SHREDDED TREAD BUT THE INNER TUBE PART LOOKED INTACT - NO NAIL AND ALITTLE BIT OF AIR. REPLACED TIRE WITH ANOTHER WILDERNESS AT. NONE OF THE TIRES KEPT AIR WELL AFTER 8,000 MILES. REPLACED ALL TIRES WITH BRIDGESTONE DUELER HL AT ANOTHER DEALER. THE WILDERNESS ATS ON MY VEHICLE WERE NOT THE RECALLED TIRES BUT I HAVE EXPERIENCED THE SAME PROBLEM.( DOT NUMBER: TIRE SIZE: P255R70/16 )
Tires, Aug 19, 2000
MY SUV HAS HYDROPLANED ON TWO OCCASIONS DURING INTERSTATE TRAVEL. THIS OCCURRED ONCE IN LIGHT RAIN AT APPROX. 65 MPH & ONCE DURING MODERATE-HEAVY RAIN AT 55 MPH. DURING THE HEAVY RAIN, I SLIDE INTO ANOTHER LANE (I WAS NOT BRAKING AT THE TIME). I DID NOT HIT ANOTHER CAR. DURING RAIN, THE TIRES FEEL AS IF THEY ARE NOT GRIPPING THE PAVEMENT. THIS TIRE HAS NOT BEEN RECALLED;HOWEVER, AFTER SPEAKING WITH OTHER EXPLORER OWNERS WITH NON-RECALLED TIRES, I HAVE HEARD MANY SIMILAR STORIES. SOMETHING IS WRONG WITH THIS TIRE OR IT'S THE WRONG TIRE FOR THE EXPLORER. I HAVE CALLED BOTH FIRESTONE AND THE FORD DEALERSHIP. THEY ARE NOT INTERESTED. ON 8/18/00, I PAID $551.75 FOR NEW GOODYEAR TIRES WITH SPECIAL WET TRACTION FEATURES. SAFETY WAS THE MOTIVATING FACTOR EVEN THOUGH THIS IS AN EXPENDITURE I CAN NOT AFFORD. I FIRMLY BELIEVE THAT THESE TIRES SHOULD BE PART OF THE RECALL!( DOT NUMBER: W2HLIPY020 TIRE SIZE: P235/75R15 )
Tires, Aug 17, 2000
BROUGHT VEHICLE WITH FIRESTONE TIRES. FEAR OF DRIVING WITH THE TIRES ON THE CAR.
Tires, Aug 17, 2000
TREAD STARTED TO SPLIT APART, REPLACE
Tires, Aug 17, 2000
TIRE DEFECT, FIRESTONE WILDERNESS
Tires, Aug 17, 2000
TIRES CAUSE EXCESSIVE, VIOLENT SIDE-TO-SIDE MOVEMENT OF VEHICLE WHEN CROSSING A BRIDGE WITH A STEEL GRID DECK, MAKING IT DIFFICULT TO STAY WITHIN DRIVING LANE AND AVOID HITTING CARS AND SIDE OF BRIDGE.( DOT NUMBER: TIRE SIZE: 23575R15 )
Tires, Aug 17, 2000
LOCAL FIRESTONE DEALER REFUSES TO WORK WITH ME ON THESE TIRES SINCE THEY WERE MANUFACTURED IN CANADA, NOT DECATUR; I QUESTION THE SAFETY OF ANY FIRESTONE WILDERNESS AT AND HAVE OFFERED FIRESTONE CASH $$$ TO REPLACE THESE TIRES, EVEN THOUGH THEY ARE NOT INCLUDED IN THE RECALL; I WOULD SUPPORT GOVERNMENT INTERVENTION IN GETTING ALL FIRESTON WILDERNESS AT TIRES RECALLED AND OFF THE HIGHWAYS( DOT NUMBER: TIRE SIZE: P235/75R 1 )
Tires, Aug 17, 2000
TIRE FAILURE. NOT TREAD SEPARATION.( DOT NUMBER: VDCU1PX509 TIRE SIZE: P25570R16 )
Tires, Aug 16, 2000
A BUBBLE APPEARED ON THE FIRESTONE WILDERNESS AT TIRE P235/75R15 DOT W2HL AFTER DRIVING ABOUT 700 MILES AT 70-75 MPH, CONSUMER STATES THERE WAS VIBRATION, CONSUMER ALSO STATES THAT BY THE NEXT MORNING THE BUBBLE WENT AWAY, HOWEVER THE VIBRATION IS STILL IN VEHICLE. *SLC
Tires, Aug 16, 2000
WE WERE ON A DRIVE, WHICH IS 90 MILES ONE WAY, TO MY PARENTS FOR DINNER. IT WAS 1PM ON THE 6TH OF MARCH AND THE WEATHER WAS BETWEEN 95 DEGREES OR HIGHER. 10 MILES INTO THE DRIVE, I NOTICED THAT THE TRUCK WAS NOT HANDLING AS CRISP WHEN CHANGING FROM LANE TO LANE AND ASKED MY WIFE IF THE RIDE FELT DIFFERENT, ESPECIALLY SINCE SHE DRIVES IT DURING THE WEEK. SHE DID NOTICE ALSO THAT IT SEEMED TO BE SWAYING WHEN I CHANGED FROM LANE TO LANE BUT SHE THOUGHT THAT I WAS DOING IT. I, FROM PAST EXPERIENCE, THOUGHT I SHOULD STOP AND CHECK THE TIRES AND JUST IN TIME BECAUSE WHEN I PULLED TO THE SIDE OF THE ROAD, THE AIR RUSHED OUT OF THE TIRE. I EXAMINED THE TIRE AND NOTICED THAT IT LOOKED AS IF IT HAD SEPARATED INSIDE THE TIRE BUT DID NOT THINK ANYTHING OF IT. I PUT ON THE SPARE AND CONTINUED ON THE TRIP. I LET MY FATHER TAKE A LOOK AT IT AND HE IMMEDIATELY SAID THAT THERE WAS A PROBLEM WITH THE TIRE. I ASKED HIM IF HE THOUGHT SOMETHING MIGHT HAVE PUNCTURED THE TIRE BUT HE, LIKE I DID, DID NOT THINK SO,,,,, ESPECIALLY SINCE I STOPPED AS SOON AS I NOTICED THE PROBLEM. MY FATHER HAS 2 18 WHEELERS AND CHANGES THE TIRES ON THEM HIMSELF AND IF PRETTY KNOWLEDGABLE ABOUT ANYTHING THAT HAS TO DEAL WITH A VEHICLE. I HAD MY WIFE THE NEXT MORNING TO TAKE THE TIRE TO A LOCAL FIRESTONE DEALER. I CALLED AND SPOKE WITH SOMEONE WHO TOLD ME THEY LOOKED AT THE TIRE AND THAT SOMETHING PUNCTURED IT. I ASKED THE GUY THAT I WAS DRIVING AND I KNOW FOR A FACT THAT I DID NOT RUN OVER ANYTHING IN THE ROAD. I AM POSITIVE. NEVERTHELESS, IT DID NOT MATTER BECAUSE I NEEDED A NEW TIRE AND THEY WERE NOT GOING TO REPLACE, ALTHOUGH THE DEALER SAID THAT IT SHOULD BE COVERED UNDER THE ROAD HAZARD WARRANTY. ALTHOUGH THE GUY RUNNING THE DESK SAID THAT THE HAD A HOLE IN IT AND PUNCTURE INSIDE, THE MECHANIC WHO CHANGED THE TIRE WROTE ON THE WORK ORDER "RAN FLAT-INSIDE CHEWED UP" INDICATING THAT THIS WAS NOT JUST A HOLE PUNCTURE BUT SOMETHING REALLY DID HAPPEN TO THIS TIRE. CONTACT ME IF YOU NEED MORE
Tires, Aug 16, 2000
I NOTICED ONE OF MY TIRES HAS A DEEP TEAR. IT LOOKS LIKE A PIECE OF THE RUBBER JUST TORE OFF LEAVING A GASH.( DOT NUMBER: TIRE SIZE: 16 INCHES )
Tires, Aug 15, 2000
WHILE DRIVING, FIRESTONE WILDERNESS AT TIRE P235/75R15 DOT 8XHL 1PY WAS MAKING A CLUNKING NOISE, THEN WENT FLAT, INSPECTED TIRES AND FOUND RIGHT REAR TIRE HAD A HOLE WHERE IT MEETS THE SIDEWALL. *SLC
Tires, Aug 14, 2000
FIRESTONE WILDERNESS P255/70R16 ON THIS 2000 TRUCK. SIDEWALL SEPARATED AFTER 40 MINUTES OF DRIVING AND PARKING. FIRESTONE WAS CONTACTED. *AK
Tires, Aug 13, 2000, crash
SUV BEGAN TO WEAVE AND COULD NOT BE CONTROLLED, IT WAS RAINING AND INTIALLY I FELT THAT IT WAS HYDROPLANING BUT THE RT FRONT TIRE WOULD NOT GRAB THE PAVEMENT. THE SUV ROLLED DOWN A 25FT EMBANKMENT IN A DENSELY VEGETATED AREA, FELLED SEVERAL TREES, AND FLIPPED. THE DRIVER NOR PASSENGER AIR BAGS DEPLOYED, THE SUV WAS TOTALLED. DUE TO THE MEDIA COVERAGE REGARDING THE FIRESTONE/EXPLORER TIRE I LEARNED THAT ONE OF THE FIRST PROBLEMS EXPERIENCED IS THAT THE TIRE WILL LOSE AIR. I HAD BEEN EXPERIENCING THIS LOSS OF AIR ON THE RT FRONT TIRE FOR SEVERAL MONTHS BEFORE THE ACCIDENT AND HAD ASKED ABOUT IT WHEN THE TIRES WERE ROTATED AND WAS TOLD BY CROSSROAD FORD, "THAT THEY FOUND NO PROBLEMS". SO, I THEN WENT TO THE SALVAGE YARD WHERE THE CAR WAS BEING STORED TO VIEW THE TIRE AND THE CRACKS AND PEELING RUBBER OF THE RT FRONT TIRE WAS OBVIOUS.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Tires, Aug 13, 2000
AFTER ISSUE OF RECALL ALERT, I CHECKED MY TIRES FOR PROBLEMS, I PUT THE RECOMENDED AMOUNT OF PRESSURE IN THE TIRES (THAT WAS REASSIGNED TO 30 PSI BY FIRESTONE) AND NOTICED HALF INCH SLITS ON THE SIDE WALLS JUST OUT SIDE THE WRITING ON THE TIRE, ON 2 OF MY TIRES. AFTER SEEING THE SLITS I THOUGHT THAT I SHOULD REFILL THE TIRES UP TO THE THEIR NORMAL CAPACITY, AND DROVE 3.5 MILES TO A GAS STATION TO DO SO. WHILE FILLING THE TIRES BACK UP TO NORMAL CAPACITY, I NOTICED THAT THE OTHER 2 TIRES WERE STARTING TO SHOWS SIGNS OF THE SAME SPLITTING. IN A CONVERSATION WITH A FRIEND WHO ALSO HAS AN EXPLORER THAT WAS AT THE SAME GAS STATION, I FOUND OUT THAT SHE HAS THE RECALLED TIRES WITH THE VD CODE AND THAT HER TIRES ARE DOING THE SAME AS MINE, BUT THAT MINE DO NOT HAVE THE VD CODE. I HAVE SUBSEQUENTLY SWITCHED VEHICLES WITH MY ROOMMATE BECAUSE HE ONLY HAS A 6 MILE ROUND TRIP DRIVE TO WORK, AND I HAVE A 70 MILE ROUND TRIP TO WORK DAILY. I DO NOT FEEL SAFE DRIVING MY VEHICLE LONG DISTANCES, SINCE I LIVE IN THE FLORIDA KEYS AND IT IS A WARM CLIMATE. BUT AS OF YET, I CAN GET NO RESPONSES BACK ABOUT MY TIRES, OTHER THAN TO TAKE THEM TO A CORPORATE-OWNED FIRESTONE DEALER, BUT TO DO SO WOULD MEAN A DRIVE OF 110 MILES ONE WAY. WHICH I DO NOT FEEL SAFE DOING SO. I HAVE SUBMITTED A CLAIM TO FORD VIA EMAIL AND HAVE CALLED FIRESTONE'S TOLL FREE NUMBER, BUT TO ONLY BE TOLD THAT MY TIRES ARE DO NOT HAVE THE CORRECT DOT CODE FOR THE RECALL. MEANWHILE, MY TIRES DO SHOW SIGNS OF MALFUNCTION THAT APPEAR SIMILAR TO TIRES WITH THE "VD" DOT CODE. BECAUSE OF MY SITUATION, THIS HAS PROMPTED ME TO CONTACT YOUR ORGANIZATION. I HAVE ALSO LEFT A MESSAGE AT YOUR TOLL FREE NUMBER, TO THE SAME AFFECT, BUT DECIDED TO ALSO EMAIL, SO THAT I COULD GIVE A MORE INDEPTH SUMMARY OF MY SITUATION. *AK( DOT NUMBER: W2HL1PY299 TIRE SIZE: P235/75R15 )
Tires, Aug 12, 2000
I'VE NOT HAD A FAILURE BUT IT SEEMS THAT THE 16" TIRE HAS EXHIBITED THE SAME FAILURES AS THE RECALLED 15" TIRE AND FORD VOLUNTARILY REPLACED ALL SUCH TIRES IN TEH MIDDLE EAST. IT SEEMS IMPERATIVE THAT THE NHTSA REQUIRE A RECALL OF THE 16" FIRESTONE WILDERNESS TIRE AS WELL AS THE 15" TIRE. MY 16" TIRE, APPARENTLY, WAS PRODUCED AT THE SAME DECATUR, ILLINOIS PROBLEM PLANT.( DOT NUMBER: VDCU TIRE SIZE: P255/70-16 )
Tires, Aug 12, 2000
TIRE BLEW OUT AFTER GETTING UNDERWAY AFTER A TRAFFIC LIGHT( DOT NUMBER: VD3705 TIRE SIZE: LT255/7516 )