2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints: vehicle speed control
129 reports, newest first. Show all
Vehicle speed control, Nov 12, 2007
FORD EXPLORER RECALL 05S28 HAS NOT BEEN COMPLETED ON MY VEHICLE IN A TIMELY MANNER. I CALLED THE DEALERSHIP ON 9/6/2007 AND THEY SAID THEY WOULD CALL BACK WHEN THE SERVICE PARTS WERE AVAILABLE TO PERFORM SERVICE. I STILL HAVE NOT RECEIVED A CALL. *TR
Power train, Vehicle speed control, Nov 2, 2007, fire
CONSUMER'S 2000 FORD EXPLORER CAUGHT FIRE. CONSUMER STATED HE WOULD LIKE REIMBURSEMENT FOR PERSONAL ITEMS WHICH WERE IN THE VEHICLE AT THE TIME OF THE FIRE. *KB PRIOR TO THE FIRE, THE ENGINE WOULD NOT START. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING A POTENTIAL FIRE CONCERNING THE SPEED CONTROL DEACTIVATION SWITCH. THE TRANSMISSION HAD BEEN REPLACED A MONTH EARLIER. *JB
Vehicle speed control, Seats, Oct 29, 2007
LTR RE NUMEROUS RECALLS ON HIS 2000 FORD SUV EXPLORER. *KB
Vehicle speed control, Oct 29, 2007
I RECEIVED THE ORIGINAL RECALL NOTICE IN AUGUST 2007. I CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT THE PART REQUIRED WAS ON ORDER WITH AN ANTICIPATED ARRIVAL DATE OF LATE OCTOBER 2007. I THEN RECEIVED A POSTCARD TELLING ME I COULD HAVE A "TEMPORARY" FIX OF HAVING MY CRUISE CONTROL COMPLETELY DISABLED. AS OF THIS DATE, I AM NOW BEING TOLD THAT THE PART MAY NOT BE AVAILABLE UNTIL JANUARY 2008. I HAVE A LENGTHY COMMUTE, I PAID FOR AND DO USE MY CRUISE CONTROL FEATURE. I DON'T THINK 6 MONTHS IS "TEMPORARY" AND WOULD LIKE MY VEHICLE PROPERLY FIXED IN A REASONABLE TIME. SIX MONTHS IS NOT REASONABLE FOR A SAFETY RECALL. *TR
Vehicle speed control, Oct 23, 2007
2000 FORD EXPLORER WITH A RECALL FOR SPEED CONTROL. CONSUMER WAS TOLD HE WOULD HAVE TO WAIT UP TO THREE MONTHS FOR THE PROBLEM TO BE FIXED DUE TO THE PARTS BEING ON BACK ORDER. *KB
Vehicle speed control, Oct 16, 2007, crash
HAD WRECK. DID HAVE CRUISE CONTROL ON AT THE TIME. CAR WOULD NOT SLOW DOWN THROUGH INTERSECTION. PROCEEDING TO HIT NEW HONDA WHICH HAD ONLY BEEN PURCHASED 2 WEEKS. THE HONDA HAD 7,000.00 DOLLARS IN DAMAGE .LUCKILY I HAD INSURANCE TO COVER IT. MY FORD EXPLORER WAS TOTALED!!!! ABOUT TWO DAYS LATER WE RECEIVED A LETTER IN THE MAIL,STATING THERE WAS A PROBLEM WITH THE CRUISE CONTROL. THE EXPLORER HAD A 1000.00 DEDUCTIBLE. AND SAFEWAY INSURANCE CAME AND GOT THE SUV. OH I DID INCLUDED THE RECALL LETTER IN TRUCK! AND THE INSURANCE COMPANY HAS A COPY ALSO. PLUS I HAD TO PURCHASE ANOTHER VEHICLE WHICH I COULD NOT AFFORD! SINCE I AM ON DISABILITY AND EVERYTHING IT IS HARD TO MAKE PAYMENTS. I WAS LETTING EVERYONE KNOW THEY REALLY NEED TO GET THE SPEED CONTROL FIXED ASAP! I AM NOT SURE OF THE EXACT DATE OF THE ACCIDENT IT MIGHT HAVE BEEN THE FIRST PART OF JULY. *JB
Vehicle speed control, Oct 10, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. THERE ARE NO PARTS AVAILABLE AND HE MUST MAKE TWO TRIPS TO THE DEALER; ONE TRIP TO HAVE THE SPEED CONTROL SWITCH DISCONNECTED AND THE SECOND TRIP TO HAVE IT REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 12/12/07
Vehicle speed control, Oct 3, 2007
2000 FORD EXPLORER RECALL ON THE SPEED CONTROL. CUSTOMER STATES THEY ONLY DISCONNECTED THE SPEED CONTROL BUT DID NOT REPAIR THE VEHICLE FULLY. MECHANIC TOLD HIM THE PARTS TO FIX THE PROBLEM WOULD NOT BE AVAILABLE UNTIL DECEMBER. *KB *TR
Vehicle speed control, Sep 26, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THE CONTACT HAD THE VEHICLE CONTROL SWITCH DEACTIVATED. HE IS HANDICAPPED AND WAS CONCERNED ABOUT THE VEHICLE CATCHING FIRE AND WOULD LIKE THE REPAIR TO BE MADE IMMEDIATELY. THERE HAD BEEN NO FAILURE TO DATE. THE VIN, PURCHASE DATE, ENGINE SIZE, CURRENT MILEAGE, AND DEALER INFORMATION WERE UNAVAILABLE.
Vehicle speed control, Sep 19, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER . THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE DOES NOT WANT FORD TO DISCONNECT THE SPEED CONTROL SWITCH. THE DEALER ADVISED HIM ON THREE OCCASIONS THAT THE PARTS WOULD BE UNAVAILABLE UNTIL AFTER CHRISTMAS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 137,000. UPDATED 12-12-07. *KB UPDATED*JB
Vehicle speed control, Sep 13, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT FORD DOES NOT HAVE THE PARTS TO REPAIR HIS VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 84,635.
Vehicle speed control, Sep 6, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. IN AN ATTEMPT TO SCHEDULE AN APPOINTMENT HE WAS UNABLE TO FIND A DEALER WITHIN A 50 MILE RADIUS THAT HAS THE PARTS AVAILABLE. THE CONTACT DENIED TO HAVE THE SWITCH DEACTIVATE DUE TO HIS DISABILITY. HE IS AWARE OF THE SAFETY RISK INVOLVED AND WOULD NEED TO HAVE THE COMPLETE REPAIR PERFORMED VS THE INTERIM REPAIR. THE NERVES IN HIS LEGS HAVE FAILED AND HE CANNOT OPERATE THE VEHICLE WITHOUT THE VEHICLE SPEED CONTROL AND HAS CONFIRMED THIS WITH THE DEALER. THE DEALER STATED THAT THEY RECEIVED TEN PARTS AND DON'T KNOW HOW SOON THEY WILL RECEIVE ADDITIONAL PARTS. THE CURRENT MILEAGE WAS 97,000. THE NOTICE INDICATED THAT THE OWNER IS RESPONSIBLE FOR HAVING THE REPAIR PERFORMED IN A TIMELY MANNER. THERE ARE NO VEHICLE FAILURES AT THIS TIME.
Vehicle speed control, Aug 3, 2007
UNINTENDED ACCELERATION SEVERAL INSTANCES WHEN STOPPED AT AN INTERSECTION. ONCE I HAD TO DRIVE OVER THE CURB TO STOP FORD EXPLORER (2000) FROM MOVING OUT INTO INTERSECTION
Vehicle speed control, Jul 9, 2007
MY IAC VALVE SUDDENLY FAILED THIS MORNING. I UNDERSTAND OTHER FORD OWNERS HAVE REPORTED THE SAME PROBLEM. MINE IS A 2000 EXPLORER. PACIFIC FORD IS CHARGING ME OVER $300 TO REPLACE IT, AND WHAT I HAVE BEEN READING FROM OTHER FORD OWNERS, THEY THOUGHT $200 WAS ROBBERY... COULD THIS FAILURE BE PART OF A CURRENT SHARED CONCERN? FORTUNATELY, I HAD NO PASSENGERS AND NOTHING IN TOW. I OFTEN TOW A BOAT WITH THIS VEHICLE . MILEAGE APPROXIMATELY 70,000. *AK
Vehicle speed control, Jun 15, 2007, fire
EL PASADO DOMINGO 10 DE JUNIO DEL 2007, SIENDO LAS 4 P.M. ESTACION Y APAGU UN VEHCULO FORD EXPLORER 2000 ELITE, PLACAS LAH-530, SERIAL DE CARROCERA: [XXX], DE MI PROPIEDAD SIN NINGUNA SEAL QUE INDICARA QUE ALGO NO ESTABA FUNCIONANDO BIEN. A LAS 6 P.M. ME DAN EL AVISO QUE LA CAMIONETA SE ESTABA INCENDIANDO. EFECTIVAMENTE CUANDO FUI OBSERV GRAN CANTIDAD DE FUEGO BAJO EL CAP QUE CONSUMI TODAS LAS PARTES ADYACENTES AL MOTOR. FUNCIONAROS DEL CUERPO DE BOMBEROS SE HICIERON PRESENTES EN EL SITIO Y LOGRARON APAGAR EL FUEGO ANTES QUE SE EXTENDIERA AN MAS. UN PROBLEMA SIMILAR SE HA PRESENTADO EN VEHCULOS FORD Y QUE HAN SIDO LLAMADOS A REVISIN POR FALLAS EN UN SWITCH DE CONTROL DE VELOCIDAD AUTOMTICO. AUNQUE MI VEHCULO NO APARECE DENTRO DE LOS RECLAMADOS SI APARECE DENTRO DE LOS QUE TIENEN UN SWITCH IGUAL O SIMILAR POR LO QUE TODO INDICA QUE ESTA FUE LA CAUSA DEL INCENDIO Y LA COMPAA FORD DEBERA RESPONSABILIZARSE POR ELLO. SPANISH, NOT UNDERSTOOD. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle speed control, Apr 30, 2007, fire
AFTER CAR WAS DRIVEN TO WORK APPROXIMATELY 5 MILES. MY EMPLOYERS SECURITY DEPARTMENT NOTIFIED ME THAT MY CAR HAD CAUGHT ON FIRE, WHILE PARKED ABOUT AN HOUR AND A HALF AFTER ARRIVING TO WORK. FIRE DEPARTMENT WAS CALLED AND PUT OUT FIRE, AND IT RELEASED A REPORT STATING FIRE DEFINATELY STARTED IN UNDER THE THE HOOD IN ENGINE AREA.*AK
Vehicle speed control, Jan 18, 2007
REPORTED SAME ISSUE TO THE NHTSA ON FEB 1, 2005...ON JANUARY 12, 2007, MY HUSBAND WAS DRIVING OUR EXPLORER TO WORK. HE ACCIDENTALLY BUMPED THE CRUISE CONTROL AND THE CAR BEGAN ACCELERATING RAPIDLY. HE WAS ABLE TO PUT THE CAR IN NEUTRAL AND PULL TO THE SIDE OF THE ROAD WITHOUT INCIDENT AND TURN THE VEHICLE OFF, BUT HE WAS UNABLE TO START IT UP AGAIN, THE BATTERY WAS DRAINED. A FRIEND OF OURS CAME AND GAVE HIM A JUMP START, THE CAR TURNED ON BUT THE ENGINE WAS REVVING AND HE COULDN'T GET IT TO STOP. THEY CAR WAS TOWED TO A LOCAL MECHANIC AND THEY FOUND THAT THE CRUISE CONTROL CABLE WAS STUCK INTERNALLY WHICH WAS CAUSING THE CRUISE CONTROL TO STICK AND MADE THE CAR ACCELERATE ON IT'S OWN. THEY DISCONNECTED THE CABLE FROM THE THROTTLE BODY TO PREVENT THIS FROM HAPPENING AGAIN. I CONTACTED FORD AND SPOKE TO A REP NAMED FRANKIE AND FILED YET ANOTHER COMPLAINT, BUT THEY DON'T WANT TO HELP US OUT AT ALL. THEY WANT US TO TAKE THE CAR TO A DEALER AND PAY FOR THEM TO INSPECT THE CAR. *NM
Vehicle speed control, Dec 22, 2006, fire
MY CAR BREAK LIGHTS WERE NOT WORKING. I JUST SO HAPPENNED TO TELL MY UNCLE AND HE GOT WORRIED SINCE I HAVE A 1 YEAR OLD. WE WENT TO A CAR SHOP TO GO FIX IT. THEY TOLD ME IT WAS SIMPLY THE BREAK FUSE. WHEN THEY WENT TO REPLACE THE FUSE, THE CAR STARTED SMOKING TO THE POINT WHERE I COULD NOT EVEN SEE. I THOUGHT THE CAR WAS GOING TO EXPLODE SO I TOOK MY SON AND STARTED RUNNING. EVERYONE IN THE PARKING LOT STARTED RUNNING ALSO. THEY LIFTED THE HOOD, AND NOTICED THAT THE BRAKE CUT OFF SWITCH FOR CRUISE CONTROL WAS BURNING AND HE PUT IT OUT. THIS HAS BEEN A HUGE RECALL FOR MANY OTHER YEARS FOR FORD, BUT NOT FOR MINE. NOW FORD WANTS TO CHARGE ME BECAUSE MY VEHICLES YEAR IS NOT INCLUDED IN THE RECALL. THIS IS A MANUFACTURER ERROR AND IT IS WRONG FOR ME TO HAVE TO PAY FOR THIS MYSELF. IF MY SON AND I WOULD HAVE DIED, FORD WOULD BE LOOKING AT A MAJOR LAWSUIT. I AM WILLING TO TAKE THIS AS FAR AS I HAVE TO BECAUSE I HONESTLY BELIEVE FORD IS TRYING TO GET AWAY WITH THIS. THIS WAS A VERY FRIGHTENING INCIDENCE. *NM
Engine and engine cooling, Vehicle speed control, Nov 16, 2006, fire
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN FRONT OF THE RESIDENCE, A NOISE WAS HEARD, THEN FIRE WAS NOTICED COMING FROM UNDER THE HOOD. THE CONTACT CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE AND REPORTED THE FIRE AS ELECTRICAL FAILURE FROM THE SPEED CONTROL SYSTEM. THE CONTACT TOOK PICTURES OF THE CHARRED VEHICLE. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE DEALERSHIP WAS CONTACTED BUT NEVER RETURNED THE CALL. THE MANUFACTURER WAS ALSO CONTACTED WHO INFORMED HER THE VEHICLE WAS NOT INCLUDED IN ANY RECALL PERTAINING TO THE SPEED CONTROL SYSTEM DUE TO THE VIN. THE FIRE DEPARTMENT HAD NOT DETERMINED WHAT CAUSED THE FIRE, HOWEVER, THE CONSUMER HAD READ ABOUT REPORTS WHERE VEHICLE WERE CATCHING ON FIRE DUE TO FAULTY CRUISE CONTROL SWITCHES. UPDATED 12/13/06. *JB UPDATED 04/03/07. *JB
Vehicle speed control, May 24, 2006
SUDDEN INTERMITTENT ACCELERATION AND STUCK THROTTLE WHEN TRYING TO COME TO A STOP. ACCELERATION OVERPOWERS BRAKING ACTION. DEALER HAS REPLACED IDLE CONTROL MOTOR AND PROBLEM CONTINUES. FORD REFUSES TO ACKNOWLEDGE. I'VE FOUND A WEBSITE SAFETY FORUM DOCUMENTING THIS PROBLEM AND HAVE ALSO FOUND 2 CASES THAT FORD HAS SETTLED. YOU HAVE TO DIE FIRST!!! IF THIS HAPPENS TO YOU, IMMEDIATELY SHIFT THE CAR INTO NEUTRAL OR PARK AND TURN IT OFF. CAR IS BACK AT THE DEALER AGAIN TODAY. FORD BIG WIG ENGINEER IS SUPPOSE TO CHECK IT WITHIN 2 DAYS. *JB
Vehicle speed control, Feb 21, 2006
CONSUMER 2000 EXPLORER CRUISE CONTROL DOES NOT WORK PROPERLY. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE CRUISE CONTROL WAS INOPERATIVE. ( THE LETTER IS WRITTEN IN SPANISH). *JB
Vehicle speed control, Jan 17, 2006, crash
ENGINE THROTTLE DOES NOT RELEASE. APPLIED BRAKES AND VEHICLE KEEPS GOING. I HAD TO TURN OFF ENGINE, LOST STEERING. THE FIRST TIME WAS IN APRIL 05. THERE WAS A CRASH AT THIS TIME. THE SECOND TIME WAS TODAY AND I WAS SURE IT WAS THE CAR THIS TIME. *JB
Vehicle speed control, Jan 8, 2006
THROTTLE STUCK AT FULL SPEED RESULTING IN SHUTTING OFF ENGINE AT HIGH SPEED. BOTH CONDITIONS WERE AT ZERO DEGREE DAYS. DEALER SAID THEY WOULD CHANGE CABLE AT MY EXPENSE. *JB
Vehicle speed control, Equipment, Dec 5, 2005
DRIVER OF 2000 FORD EXPLORER VIN [XXX] WAS DRIVING ON I90 E IN MA AND SET SPEED CONTROL. UPON PRESSING SET/ACCEL BUTTON TO INCREASE BY 1-2 MPH, VEHICLE THROTTLE POSITION STUCK IN ACCELERATING MODE BRINGING THE VEHICLE TO APPROXIMATELY 85 MPH BEFORE BRAKING AND DOWNSHIFTING WAS ABLE TO DECELERATE SPEED. ONLY UNDER EXCESSIVE BRAKING FORCE ON PEDAL WAS VEHICLE ABLE TO BE BROUGHT TO UNDER 50 MPH, AT WHICH TIME THE VEHICLE TRANSMISSION WAS PUT INTO PARK JUST TO STOP. DRIVER THEN CALLED 911 AND HAD VEHICLE TOWED TO LOCAL SHOP. I HAVE BEEN ABLE TO REPRODUCE THIS ISSUE IN CONTROLLED CONDITIONS. THE THROTTLE IS FIXED IN ITS SPEED CONTROL POSITION (THIS CAN BE SET TO MAINTAIN SPEED OR FIXED IN ACCELERATE MODE). BRAKING SHUTS OFF THE SPEED CONTROL LIGHT BUT DOES NOT DISENGAGE THE THROTTLE. ONCE VEHICLE IS BROUGHT UNDER CONTROL AND STOPPED THE THROTTLE CAN BE MANUALLY RELEASED BY HAND AND IT SNAPS BACK TO IDLE POSITION. INVESTIGATION HAS REVEALED THAT THIS VEHICLE HAD BEEN RECALLED BY FORD UNDER 03S03 (NHTSA 03V280000) FOR A SPEED CONTROL CABLE REPLACEMENT. IT IS APPARENT THIS THIS PART FAILURE HAS OCCURRED AGAIN TO THIS VEHICLE. FURTHER INVESTIGATION WILL TAKE PLACE TO DETERMINE WHETHER THE CABLE IN THE VEHICLE IS ORIGINAL EQUIPMENT OR A REPLACEMENT PART. ADDITIONALLY, IT IS THE REPLACEMENT PART WE WILL REQUEST INVESTIGATION WHY THE REPLACEMENT PART FAILED AS WELL. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Vehicle speed control, Aug 30, 2005
DT: THE CRUISE CONTROL SWITCH SHORTED OUT. SOMETIMES IT WOULD WORK AND THEN OTHER TIMES IT WOULD NOT WORK, AND FINALLY QUIT WORKING ALTOGETHER. HAD IT REPLACED BY MECHANIC, HAD NOT CONTACTED DEALER OR THE MANUFACTURER. CRUISE CONTROL FAILED ON JUNE 1, 2005. *AK THE CLOCKSPRING FAILED AND CAUSED THE HORN TO ACTIVATE INTERMITTENTLY. *NM