2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints
1,078 reports, newest first.
Air bags, Jul 2, 2003, crash
AIR BAG DID NOT INFLATE DURING CRASH. NEITHER OF THE VEHICLES AIR BAGS DEPLOYED UPON SEVERE FRONTAL IMPACT. AS A RESULT THE CONSUMER WAS INJURED. THE CONSUMER IS QUESTIONING THE AIR BAGS OF FORD VEHICLES, INCLUDING 2000, AND THOSE MANUFACTURED IN CANADA. *MR *CB *NLM
Electrical system, Jul 2, 2003
WHEN THE VEHICLE SITS FOR 4-8 HOURS I WOULD ATTEMPT TO START IT AND THEN IT WOULD CUT OFF. THEN ATTEMPTED TO RESTART IT CUTS OFF. I WOULD HAVE TO STEP ON THE GAS TO START IT AND KEPT MY FOOT ON THE GAS. IF I LET GO OF THE GAS THE ENGINE WOULD SHAKE AND THEN IT WOULD STALL. NO ENGINE LIGHT CAME ON WHEN DRIVING. THIS HAPPENED AT 60,000 MILES. TOOK IT TO THE DEALER IN WOODSTOCK GA ON JUNE 30, 2003 AND STATED THAT MOST OF THE EXPLORERS AND EXPEDITIONS ARE COMING IN WITH THE SAME PROBLEM. THE DEALER FOUND IT IS THE IAC VALVE STICKING OR THE IGNITION MODUCLE SENSOR BAD AND HAD TO BE REPLACED. IF IT WAS FOR NOT THE EXTENDED WARRANTY THE PART ALONE COSTS $225.00 IF THIS IS A COMMON PROBLEM, WITH THE FORD DON;T UNDERSTAND WHY FORD DOES NOT RECALL THEM. I CONSIDERED THIS A DEFECT.*AK
Air bags, Jun 30, 2003, crash
CONSUMER STATES THAT WHILE DRIVING AT 35MPH VEHICLE WAS IN A COLLISION. CONSUMER STATES THAT BOTH FRONT AIRBAGS DID NOT DEPLOY. DEALER NOTIFIED.*AK
Electrical system, Jun 27, 2003
THE EVP SENSOR MELTED AND DAMAGED THE IGNITION SWITCH, OTHER SENSORS AND COMPONENTS. *NLM
Suspension, Engine and engine cooling, Jun 20, 2003
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL HEAVILY JERK, AND THEN ENGINE CHECK LIGHT WILL COME ON AND STAY ON THE REMAINDER OF THE TIME VEHICLE WAS BEING OPERATED. DEALER NOTIFIED.*AK
Engine and engine cooling, Jun 20, 2003
VEHICLE WILL NOT START AT TIMES WITHOUT DEPRESSING AND HOLDING ON THE GAS. VEHICLE STALLS OUT AND/OR THE RPM'S BARELY IDLE OVER 0. AT OTHER TIMES WHEN STARTING THE VEHICLE THE RPM'S REV UP HIGH. SEEMS NOT TO BE GETTING SUFFICIENT POWER WHEN DRIVING, CAN DEPRESS GAS PEDAL TO FLOOR BUT WILL NOT PICK UP ANY SPEED. BEEN UNABLE TO TAKE THE TRUCK OVER 80 MPH. *NLM
Power train, Jun 18, 2003, fire
TRANSMISSION FUEL LINE BROKE AND LEAKED FUEL ONTO THE MUFFLER AND CATALYTIC CONVERTER WHILE DRIVING.*AK
Electrical system, Equipment, Jun 17, 2003
WHILE AT A LIGHT DRIVER NOTICED WHITE SMOKE COMING OUT OF THE DASHBOARD WHERE THE HAZARD LIGHT IS LOCATED. AIR CONDITIONING WAS THEN TURNED OFF, AND AFTER A FEW MINUTES THE SMOKE STOPPED. *AK
Engine and engine cooling, Jun 17, 2003
DEALER HAD TO REPLACE ENGINE AFTER OIL PRESSURE DROPPED OUT WITHOUT WARNING. ENGINE LOCKED UP BEFORE I COULD TRAVEL 1/4 MILE TO GET OFF ROAD. FORD MOTOR COMPANY OFFERED NO HELP SINCE ENGINE HAD 39000 MILES, 3000 MILES OVER WARRANTY. *JB
Equipment, Jun 10, 2003
RECENTLY PURCHASED 2000 EXPLORER XLT. RADIO LIGHT GOES ON/OFF INTERMITTENTLY, SOMETIMES NOT WORKING FOR HOURS! ALSO,WHEN CDS ARE EJECTED, THEY ARE HOT TO THE TOUCH.*AK
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Jun 10, 2003
VEHICLE HAS ALWAYS HAD A PULSATING IN THE BRAKE PEDAL SINCE ABOUT 7000 MILES. THIS TIME THE BRAKE MASTER CYLINDER FAILED. UPON INSPECTION BY THE DEALER HE STATED THAT I NEEDED TO REPLACE BRAKES, ROTORS, ( BOTH OF WHICH HAVE BEEN REPLACED AT LEAST TWICE BEFORE ) MASTER CYLINDER, SERPENTINE BELT AND TENSIONER AND HAVE COMPLETE BRAKE SYSTEM FLUSH. ALL IN THE SPAN OF 3 YEARS. THIS VEHICLE HAS ALSO HAD THE BALL JOINTS REPLACED AND CONTROL ARMS AS WELL. MULTIPLE OCCURENCES OF THE SAME SYMPTOMS. *AK
Exterior lighting, Jun 9, 2003
BRAKE LIGHT PROBLEM. BRAKE LIGHTS DO NOT COME ON. CONSUMER TOOK IT TO A MECHANIC ,AND WAS TOLD THAT BULBS WER FINE, BUT SHE WILL HAVE TO BRING IT BACK IN BECAUSE MECHANIC MAY HAVE TO CHANGE THE SWITCH, AND IF THAT DOES NOT WORK, SHE MAY HAVE TO TAKE IT TO A FORD DEALER/MECHANIC. *AK
Power train, Jun 9, 2003
AT 3807 MILES 1ST TRANSMISSION FOUND TO HAVE BEEN SENT FROM FACTORY MISSING GEAR, TRANSMISSION REPLACED. WAS NOT TOLD WITH A REFURBISHED TRANSMISSION AT TIME OF REPAIR. 2ND TRANSMISSION STUCK IN 3RD GEAR, REPLACED VALVE BODY GASKETS AND SOLENOID, RAN FOR 48,000 MILES, NOW 4TH GEAR WRONG RATIO(RESULTING IN OVERHAUL)ALSO OVERDRIVE BAND AND CLUTCHES ARE DAMAGED, MANIFOLD CRACKED, WARRANTY OVER, AND FORD WANTS ME TO PAY $2800 TO FIX IT. TRANSMISSION HAS FAILED IN AN INTERSECTION TWICE, AND ON A MAJOR HIGHWAY AT 60 MPH. FORD TAKING NO RESPONSIBILITY FOR OBVIOUS TRANSMISSION PROBLEMS IN THIS SUV. ANOTHER FORD DEALER HAD TO TELL ME THIS WAS A REFURBISHED TRANSMISSION AND TO CALL THEM ON IT, WHICH THEY ADMITTED TO ON FRIDAY JUNE 6TH, 2003. DEALER SAYS THEY CALLED FORD HDQ WHO SAID TRANSMISSION MY RESPONSIBILITY TO FIX NOW, AND DEALER WILL NOT STAND BEHIND VEHICLE EITHER.*AK
Seats, Jun 6, 2003
WE HAVE A 2000 FORD EXPLORER. THE BACK PORTION (RECLINER) OF THE FRONT SEATS WERE VERY LOOSE. I HAD THEM INSPECTED AND FOUND THAT THE PIVOT BOLT (RECLINER BOLT) ON BOTH SIDES WERE BROKE OFF. THE SERVICE DEPARTMENT SAYS THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE AND THAT THIS WAS VERY UNUSUAL. I LOOKED UNDER YOUR WEBSITE AND FOUND THAT AN INVESTIGATION IS OPEN AS OF 5/21/03 REGARDING SIMILAR SITUATIONS. IF IT WOULDN'T HAVE BEEN FOR ME BEING CONCERNED ABOUT US FALLING TO THE BACKSEAT SOMEDAY DUE TO THEIR LOOSENESS, A SEVERE INJURY COULD MAYBE HAVE OCCURRED JUST LIKE ONES FILED IN THE COMPLAINTS YOU HAVE ON FILE.. I GOT THE SITUATION REPAIRED (COSTING ME $77.13). THE SERVIE DEPARTMENT EVEN GAVE ME THE BOLTS TO SHOW WHAT HAD HAPPENED. I FEEL THIS SHOULD BE INVESTIGATED ALSO AND MAYBE I SHOULD BE COMPENSATED FOR REPAIRING THIS BEFORE A SEVER INJURY DID OCCUR. *AK
Seats, Jun 5, 2003
WHEN THE REAR SEATS WERE FOLDED DOWN, THE BUTTONS FAILED TO LOCK THE SEAT IN PLACE TO ENLARGE THE TRUNK AREA. THIS CAUSED THE SEAT TO BE AT LEAST 7 INCHES OFF THE FLOOR. THE CONSUMER TOOK THE VEHICLE TO SEVERAL DEALERSHIPS AND WAS FINALLY TOLD THE SEAT WAS NOT DESIGNED TO LOCK SECURELY INTO PLACE. *JB
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Visibility, Tires, Jun 3, 2003
THE FIRESTONE TIRES WERE REPLACED WITH GOODYEAR TIRES DUE TO HUMMING NOISES AND RECALL#00T005000. THE ENGINE MADE NOISE, VIBRATED, OVERHEATED AND WOULD NOT RESPOND UPON ACCELERATION. THE VEHICLES FAULTY SHOCKS CAUSED NOISE WHEN DRIVING OVER BUMPS IN THE ROAD, VIBRATION AND NOISE IN THE FRONT END. THE ABS WARNING LIGHT ILLUMINATED. THE DRIVERS SIDE WINDOW WAS OFF TRACK, WOULD NOT GO UP ALL THE WAY AND WENT UP UNEVENLY. THE STARTER BECAME STUCK MADE SCRAPING SOUNDS. THE CONSUMER REQUESTED A FULL REFUND OF THE PURCHASE PRICE IN ACCORDANCE TO THE LEMON LAW. *MR *SCC *NLM
Seats, Jun 2, 2003
WHILE BACKING UP SEAT RECLINED WITHOUT WARNING. DEALER NOTIFIED. *AK
Vehicle speed control, May 30, 2003
FUEL PUMP FAILED ON MY 2000 FORD FOCUS ZTS (@ 45,000 MILES) CAUSED STALLING WHILE DRIVING ON INTERSTATE. CURRENTLY (@ 47,000 MILES) RPM'S ARE ERRATIC AND VEHICLE STALLS.*AK
Seats, May 30, 2003
2000 FORD EXPLORER 4DR AWD - THE DRIVER'S SEAT UNEXPECTEDLY WENT INTO THE FULLY RECLINED POSITION WITHOUT WARNING WHILE SITTING IN THE SEAT. A FORD DEALERSHIP IDENTIFIED THE PROBLEM AS A BROKEN BOLT. REPAIRS COST $240.22 *AK
Equipment, Other or unspecified, May 29, 2003
WHEN I BOUGHT MY 2000 FORD EXPLORER XLT 4DR THE RADIO DISPLAY ON THE MACH RDS CD/TAPE RADIO DID NOT LIGHT UP. THE DEALER SAID HE FIXED IT AND INDEED IT WORKED FOR ABOUT FIVE MINUTES AFTER I DROVE OFF HIS LOT. I DID SOME RESEARCH INTO THIS PROBLEM AND HAVE DISCOVERED THAT IT IS A COMMON PROBLEM WITH THIS TYPE OF OEM RADIO. SUPPOSEDLY, FIXES ARE AVAILABLE FROM TECHNICIANS ADVERTISING ON EBAY OR AT THIS INTERNET SITE: HTTP://WWW.SHAREAMEMORY.COM/RADIO/ (THE RADIO PICTURED AT THIS SITE IS EXACTLY THE ONE I HAVE). I AM A QUALIFIED ELECTRONICS TECHNICIAN AND DISCOVERED THE DETAILS OF THE SUGGESTED DO-IT-YOURSELF REPAIR FROM AN INTERNET NEWS GROUP. I FOLLOWED THE PROCEDURE TO REFLOW THE SOLDER JOINTS ON THE SMT RESISTORS AND COMMON GROUNDS ON THE DIPLAY DRIVER BOARD BUT IT DID NOT FIX THE PROBLEM. I QUESS I WILL BE SENDING MY RADIO OFF FOR "QUESTIONABLE" REPAIRS FROM ONE OF THOSE EBAY TECHNICIANS GETTTING RICH OFF OF FORD'S POOR QUALITY RADIO. THIS IS A KNOWN COMMON PROBLEM, YET THE FORD MOTOR COMPANY REFUSES TO RECOGNIZE IT AS SUCH AND MAKE THE NECEASSARY REPAIRS FREE OF CHARGE (OR EVEN AT A REASONABLE COST).
Seats, May 29, 2003
THE DRIVERS SEATBACK IN MY WIFES 2000 EXPLORER APPEARS TO BE LOOSE,IT ROCKS FORE AND AFT ABOUT ONE QUARTER OF AN INCH.I AM CONCERNED THAT IT WILL GET PROGRESSIVELY WORSE AND POSSIBILY COLLASPE WHILE DRIVING.
Seats, May 28, 2003
THE SEAT FELL INTO A RECLINING POSITION. *TT
Service brakes, Hydraulic, May 25, 2003
I HAVE A 2000 FORD EXPLORER SPORT WITH 24,040 MILES ON IT. I AM SCHEDULED FOR A THIRD BREAK JOB ON THIS SUV. I PERSONALLY THINK IT IS CRAZY THAT A VEHICLE WITH THAT LOW OF MILEAGE HAS THIS MANY PROBLEMS. I AM TAKING THE CAR TO A PRIVATE MECHANIC TO HOPEFULLY REMEDY THE PROBLEM. THE OTHER TWO SERVICES WERE PERFORMED BY FORD DEALERSHIPS. *NLM
Electrical system, May 23, 2003
CONSUMER STOPPED VEHICLE AT A TRAFFIC LIGHT AND ENGAGED THE TURN SIGNAL WHEN SMOKE SUDDENLY BEGAN EMITTING FROM THE STEERING COLUMN INTO THE PASSENGER CABIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE PROBLEM AS AN ELECTRICAL WIRING MALFUNCTION. *NLM
Equipment, May 11, 2003
MY EXPLORER'S RADIO AND CLOCK WERE INTERMITTENTLY SHUTTING OFF, NO THEY ARE COMPLETELY OUT. TOOK INTO DEALER WHO SEEMED QUITE FAMILIAR WITH THE PROBLEM, BUT WAS UNWILLING TO FIX IT. GAVE ME THE NUMBER OF SOME RADIO REPAIR SHOP. I DIDN'T GO. SEEMS LIKE THIS IS A COMMON DEFECT THAT FORD SHOULD FIX AT NO COST. ANYTHING I CAN DO? *NLM