2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints
1,078 reports, newest first.
Power train, Electrical system, Exterior lighting, Air bags, Feb 4, 2003
HAVE HAD NUMEROUS PROBLEMS WITH MY EXPLORER. HAVE HAD 2 TRANSMISSION VALVE BODY REPLACED, AIR INTAKE CONTROL VALVE REPLACED, FAULTY WITING FOR THE LAFT TAIL LIGHT REPLACE, IGNITION SWITCH REPLACED, AIR BAG CONTACTS REPLACED, TURN SIGNAL ARM AND COTROLS REPLACED.
Power train, Feb 3, 2003
TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Seats, Jan 30, 2003
UPON ENTERING MY VEHICLE, SITTING IN THE DRIVER'S SEAT, AND RESTINNG MY BACK AGAINST THE SEAT WHILE IN AN UPRIGHT POSITION, THE BACK OF THE SEAT COLLAPSED.THIS ALL OCCURRED PRIOR TO THE VEHICLE BEING STARTED AND ENGAGED IN ANY GEAR, WHICH IS PROBABLY THE ONLY REASON THE INCIDENT DID NOT RESULT IN A SERIOUS OR FATAL ACCIDENT. DUE TO THE COLLAPSE OF THE SEAT, I DID SUSTAIN A BACK INJURY/STRAIN.
Electrical system, Jan 27, 2003
WHILE DRIVING AT 55 MPH ELETRICAL SYSTEM COMPLETELY WENT OUT. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Power train, Jan 24, 2003
TRANSMISSION SEEMS TO SLIP BEFORE ENGAGING, O/D LIGHT IS FLASHING
Tires, Jan 22, 2003
I CURRENTLY DRIVE A 2000 FORD EXPLORER 6 CYL. 2 WHEEL DRIVE W/ GOODYEAR WRANGLER RT/S TIRES. I WAS RECENTLY NOTIFIED BY MIDAS OF ORLAND PARK AFTER HAVING MY FRONT BRAKES REPLACED THAT THE FRONT PASSENGER TIRE HAS A BELT THAT HAS SHIFTED. MY TIRES WERE REPLACED DUE TO THE RECALL OF THE FIRESTONE TIRES. AT THAT TIME I HAD ROUGHLY 16,000 MILES ON THE SUV. AT THE PRESENT TIME I HAVE JUST UNDER 40,000 MILES ON THE SUV. I DID NOT NOTICE THAT THE TIRE WAS BAD MAINLY DUE TO THE FACT THAT THE FORD EXPLORER IS A VERY ROUGH RIDE. I DO NOT GO OFF ROADING WITH THIS VEHICLE NOR DO INTENTIALLY HIT LARGE BUMPS OR POT HOLES AT A RAPID SPEED. I AM NOT ONLY DISAPPOINTED WITH THE PERFORMANCE OF THE VEHICLE BUT ALSO WITH THE PERFORMANCE OF THE TIRES. SINCE THE EXPLORER RIDES ROUGH (A SIDE TO SIDE WOBBLING MOTION) I CAN SEE WERE MANY ACCIDENTS OCCURED. THE OWNER OF THE VEHICLE IS UNABLE TO DETECT A DEFAULT IN THE TIRE. THE QUESTION I POSE IS, IS FORD AT FAULT BECAUSE OF THERE INADEQUATE ENGINEERING AND UNSTABE SUSPENSION OR IS GOODYEAR AT FAULT FOR THE MANUFACTURING OF FAULTY TIRES?
Engine and engine cooling, Electrical system, Jan 22, 2003
TIMING TENSIONER WAS RECALLED. TENSIONER DAMAGED MY TIMING CHAIN, WHICH DAMAGED MY ENGINE. TURN SIGNAL SWITCH NEVER WORKED PROPERLY AFTER 31,000 MI, DASH LIGHTS AND GUAGES FAILED TO WORK CONSISTENTLY OR AT ALL BEGINNING 25,000 MI, REAR WINDOW WIPER NEVER WIPED PROPERLY, HEATER SWITCH BEGAN FAILING AT 36,000 MI. LAST DELIMMA WAS CATALYIC CONVERTER GOING OUT AT 60,000 MI. ALSO, AFTER REPLACEMENT OF TENSIONER, OIL CHANGE HAD BEEN DONE AT SAME TIME. 10 MILES AFTER LEAVING DEALERSHIP, GASKET FELL OFF AND LOST ALL OIL PRESSURE WHILE ENGINE WAS ON. I ASKED DEALERSHIP (COURTESY FORD, POUSLBO WA) TO CHECK FOR DAMAGE, THEY SAID "NO, IT'S FINE, DON'T WORRY." END RESULT, DUE TO ENGINE DAMAGE FROM RECALLED TENSIONER+ TIMING CHAIN, FORD AGREED TO TERMINATE LEASE EARLY. I WILL NEVER PURCHASE A FORD AGAIN. TERRIBLE CUSTOMER SERVICE. I CONTACTED THE NATIONAL CUSTOMER SERVICE HOTLINE MANY TIMES ATTEMPTING TO RESOLVE THESE MATTERS, NEVER GOT A CALL BACK AS PROMISED. DEALERSHIP NEVER FOLLOWED UP ON MY COMPLAINTS AND CONCERNS.
Power train, Jan 17, 2003
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE TRANSMISSION FAILED CAUSING THE VEHICLE NOT TO ACCELERATE. DEALER NOTIFIED. TS
Seats, Jan 15, 2003
WHILE DRIVING THE CONSUMER NOTICED THAT THE DRIVER SIDE HEATED SEAT WIRE WAS OVERHEATING AND EVENTUALLY BURNED, THE DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. NLM
Engine and engine cooling, Air bags, Jan 15, 2003, crash
CONSUMER STATED THAT THE ENGINE STALLS WHEN VEHICLE IS GOING DOWNWARD. ALSO STATED THE HE HIT A DEER AND AIR BAG DIDN'T DEPLOY UPON COLLISION. TS
Engine and engine cooling, Jan 8, 2003
CONSUMER STATES WHEN STARTING THE VEHICLE THE ENGINE WOULD MAKE A TICKING SOUND. CONSUMER STATES ENGINE IS NO LONGER ANY GOOD. DEALER NOTIFIED. TS
Air bags, Jan 7, 2003
NAR 1/29/2003. THE AIR BAG LIGHT CONSTANTLY STAYED ON. THERE HAS BEEN FOUR ATTEMPTED REPAIRS ON THE VEHICLE. *JB
Seat belts, Jan 7, 2003
INTERMITTENTLY WHILE DRIVING IN NORMAL DRIVING CONDITION OR WITHOUT INADVERTENT MOVEMENT, WITH SEATS OCCUPIED, ALL 4 SEAT BELTS WOULD TIGHTEN. CONSUMER HAS TO UNFASTEN BELT BUCKLE TO RELEASE HOLD. THE DEALERSHIP CANNOT FIX PROBLEM, CAUSE THEY CANNOT DUPLICATE IT. TS
Electrical system, Jan 6, 2003
CONSUMER STATED THAT THE IGNITION WOULD JUST LOCK UP FOR NO REASON AT ALL. PH
Engine and engine cooling, Dec 30, 2002
PURCHSED VEHICLE NEW. AFTER 6000 MILES ENGINE DEVELOPED A RATTLING SOUND WHEN COLD. DEALER REPLACED ENGINE AND NEW ENGINE MAKES SAME SOUND AFTER 6000 MILES. DEALER SAYS IT IS A CHARACTERISTIC OF THE OHV ENGINE. IF SO, WHY DID THEY REPLACE IT IN THE FIRST PLACE.
Air bags, Dec 2, 2002, crash
CONSUMER STATED THAT PARKED VEHICLE WAS HIT ON THE DRIVER'S SIDE DOOR BY ANOTHER CAR TRAVELLING APPROXIMATELY 25-30MPH. CONSUMER'S DRIVER'S SIDE AIRBAG DID NOT DEPLOY. COLLISION CAUSED OVER $3500 WORTH OF DAMAGE TO VEHICLE. TS
Vehicle speed control, Nov 22, 2002
CONSUMER STATE WHILE TRAVELING WITH SPEED CONTROL ON SPEED CONTROL WOULD NOT DISENGAGE CAUSE CONSUMER APPLIES FORCE TO BRAKE TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS
Air bags, Nov 7, 2002, crash
VEHICLE INVOLVED IN A FRONTAL COLLISION WITH A TREE. BOTH FRONTAL AIRBAGS DID NOT DEPLOYED. DEALER AND MANUFACTURER NOTIFIED. TS
Steering, Nov 7, 2002
STEERING KNUCKLE BROKE WHILE DRIVING 25MPH VEHICLE LOSS STEERING CONTROL AND HIT A TREE . DEALER AND MANUFACTURER NOTIFIED TS
Service brakes, Hydraulic, Nov 7, 2002
REPEATED FAILURE OF BRAKE PADS AND ROTORS, FRONT AND REAR, LEFT AND RIGHT, AFTER NORMAL REPLACEMENT OF ORIGINAL BRAKES AT 35K (FRONT) AND 43K (REAR) MILES. ROTORS ARE WARPING EVERY 3-8000K MILES, RESULTING IN EXTREME VIBRATION AND EXTENDED STOPPING DISTANCE DURING BRAKING. THIS WITH DISCS WEARING EXCESSIVELY, RESULTING IN BLACKENED RIMS AFTER LESS THAN 1000 MILES OF DRIVING. SINCE DECEMBER 2001 (20K MILES), BRAKES AND ROTORS HAVE BEEN REPLACED 5 TIMES. MY DRIVING HABITS HAVE NOT CHANGED DURING THIS PERIOD. PROBLEMS ONLY BEGAN AFTER REPLACMENT OF ORIGINAL BRAKES. DEALER IS NOW INSISTING I PAY FOR ALL REPAIRS. WHICH WOULD MEAN A COMPLETE BRAKE JOB EVERY 2 MONTHS OTHER COMPLAINTS OF THIS NATURE EXIST. (IE, ODI #'S 766490, 722010, 753303, 8012462, 764972)
Steering, Oct 31, 2002, crash
CONSUMER STATES THAT WHEN CHANGING LANES AT 55MPH AND WITHOUT WARNING CONSUMER LOST STEERING CONTROL CAUSING AN ACCIDENT. DEALER NOTIFIED. TS
Vehicle speed control, Oct 30, 2002
WHILE THE CONSUMER WAS DRIVING WITH CRUISE CONTROL ON AT 63 MPH THE VEHICLE SLOWED DOWN, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STALLED. *YH
Engine and engine cooling, Oct 25, 2002, crash
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE MOTOR STARTED RACING AND THE CONSUMER LOST CONTROL OF THE VEHICLE CAUSING AN ACCIDENT. DEALER NOTIFIED TS
Power train, Oct 21, 2002
CONSUMER STATES OF HAVING PROBLEMS WITH THE TRANSMISSION. DEALER WAS CONTACTED. TS
Exterior lighting, Oct 19, 2002
THE BRAKE LIGHTS DO NOT COME ON UNDER LIGHT BRAKING, DEALER SHOWED ME THAT THIS HAPPENS ON OTHER VEHICLES HE HAD ON HIS LOT. DEALER IS UNABLE TO FIX, I CONTACTED FORD CUSTOMER SERVICE, FILE 1495490060, AND FORD REQUESTED THAT I TEST OTHER SIMILAR VEHICLES, I DID, AND ONCE I CONFIRMED TO FORD THAT THE OTHER VEHICLES EXIBITED THE SAME PROBLEM FORD TOLD ME THAT THERE WAS NOTHING THEY WOULD DO AS THE OPERATION IS NORMAL. SINCE SEEING THE PROBLEM ON MY FORD EXPLORER I HAVE NOTICE THAT MANY FORD EXPLORERS STOPPED AT TRAFIC LIGHTS DO NOT HAVE ANY BRAKE LIGHTS ON. IS THIS THE SAME PROBLEM AS I AM SEEING? FORD DOES NOT APPEAR TO CARE. DT