2000 Ford Explorer
Problems, recalls and owner-reported issues
Tires is the leading concern among 1,078 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Explorer model years with reports.
Of the 2000 reports, 112 involved a crash and 83 involved a fire. 118 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 28, 2000
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH THE 3.27 OR 3.55 AXLE RATION. THE SUBJECT VEHICLES HAVE A POWERTRAIN CONTROL MODULE THAT COULD ALLOW THE VEHICLE TO EXCEED THE DESIGN INTENT TOP SPEED. AT THESE EXTREME SPEEDS, THE VEHICLE COULD BE CAPABLE OF EXCEEDING THE SPEED RATING OF THE TIRE.
OPERATING THE VEHICLE ABOVE THE MAXIMUM SPEED RATING COULD LEAD TO A TIRE FAILURE WHICH AT THESE SPEEDS COULD RESULT IN A CRASH.
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE.
Campaign 00V395000 on NHTSA.gov
Tires, tread/beltAug 21, 2000
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
Campaign 00T005000 on NHTSA.gov
Seat beltsAug 18, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V228001 on NHTSA.gov
Air bags, side/windowJul 5, 2000
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.
Campaign 00V179000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 7, 2000
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
Campaign 00V072000 on NHTSA.gov
Representative owner complaints
1,078 reports, newest first.
Vehicle speed control, Dec 26, 2007
RECEIVED RECALL NOTICE ON 2000 FORD EXPLORER FOR DEFECTIVE SPEED CONTROL UNIT THAT CAN CAUSE FIRES IN AUG.'07 AND SEP'07. CALLED LOCAL DEALER OCT.07, NO PART AVAIL WAS TOLD AVAIL IN DEC.'07 WHEN TO DEALER IN DEC.'07 IN PERSON WAS NOW TOLD PART NOT AVAIL. UNTIL "MAYBE" MARCH 2008. THIS IS UNACCEPTABLE! *TR
Electrical system, Dec 23, 2007
I WENT TO START MY CAR ONE NIGHT AND THE KEY WOULD NOT FIT IN THE IGNITION. MY COUSIN HAS TRIED WORKING ON IT AND HE CAN'T EVEN GET THE OLD IGNITION SWITCH OUT OF THE CAR TO REPLACE IT WITH A NEW ONE. I HAVE BEEN OUT OF A CAR FOR A WEEK AND AFTER RESEARCHING FOUND THIS IS A COMMON PROBLEM THAT FORD HAS NOT FIXED. I FIND THIS UNACCEPTABLE. *TR
Service brakes, Hydraulic, Dec 19, 2007
THE BOLT TO BRAKE CALIPER ON THE FRONT PASSENGER SIDE FELL OUT, CAUSING THE CALIPER TO FALL OUT AND THE WHEEL LOCK UP. IF I HADN'T HAVE BEEN AT A LOW SPEED IT COULD HAVE BEEN DISASTROUS FOR ME, MY ONE YEAR OLD AND OTHER PEOPLE. *TR
Vehicle speed control, Dec 19, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DEACTIVATED THE CRUISE CONTROL SWITCH AND INFORMED HIM THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER OF 2007. HE CALLED THE DEALER AGAIN IN DECEMBER AND THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAS FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 73,000.
Visibility, Dec 14, 2007
THE REAR WINDOW SHATTERED SPONTANEOUSLY WHILE THE CAR WAS PARKED IN A LOCKED GARAGE. *TR
Steering, Dec 13, 2007, crash
MY WIFE WAS DRIVING MY DAUGHTERS 2000 FORD EXPLORER ON TEXAS 183 IN AUSTIN TEXAS WHEN THE STEERING WHEEL BECOME VERY ERRATIC AND TURNED TO THE LEFT OVER TWO LANES INTO THE CENTER CONCRETE BARRIER. SHE HAD NO CONTROL OVER THE STEERING TO STRAIGHTEN THE VEHICLE. IT SEEMED THE VEHICLE ANTI-SKID COMPUTER TOOK CONTROL OF THE WHEELS. *TR
Vehicle speed control, Dec 10, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. IN AUGUST OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). HE CALLED THE DEALER EVERY MONTH SINCE RECEIVING THE NOTICE AND THE PARTS ARE STILL UNAVAILABLE. THE DEALER INFORMED HIM IN SEPTEMBER THAT THE PARTS WOULD BE AVAILABLE; HOWEVER, THEY STILL HAD NOT ARRIVED. THE FORD RECALL NUMBER WAS 05S28. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 103,000. UPDATED 03-05-08 *BF
Tires, Nov 30, 2007
THE TREAD ON A TIRE FAILED FOR THE SECOND TIME. THE TREAD PEELED OFF AND CAUSED DAMAGE TO MY BUMPER, AIR CONDITIONER, WASHING FLUID RESVERVOIR, SPARE TIRE AND HEADLIGHT/FOGLIGHTS ON PASSENGER SIDE OF VEHICLE. *TR
Tires, Nov 29, 2007, crash
2000 FORD EXPLORER TURNED OVER FOUR TIMES. CONSUMER WOULD LIKE SOME HELP IN THIS MATTER. HE STATED THAT NO ONE HAS HELPED HIM WITH TRYING TO HAVE ACTION TAKEN AGAINST FORD. *KB INFORMATION TAKEN FROM PREVIOUS COMPLAINT. THE TIRE DETACHED FROM THE VEHICLE. *JB
Engine and engine cooling, Nov 28, 2007
VEHICLE STARTED RUNNING VERY ROUGH IN DRIVE BUT OK IN PARK AND SMELL OF FUEL OR EXHAUST WAS IN CABIN. TOOK VEHICLE TO DEALERSHIP IMMEDIATELY. DEALERSHIP SAID VALVE WAS BURNED OUT AND THIS ONLY HAPPENS IF VEHICLE HAS OVERHEATED. THIS VEHICLE HAS NEVER OVERHEATED AND EVEN ACKNOWLEDGED A FULL AND CLEAN COOLANT LEVEL PRESENT. DEALERSHIP WANTS $1,800 TO FIX ENGINE WHICH ONLY HAS 68,000 MILES ON IT. *TR
Vehicle speed control, Nov 26, 2007, fire
2000 FORD EXPLORER EDDIE BAUER EDITION, UNDER THE HOOD FIRE, AFTER BEING PARK IN THE DRIVEWAY NOT RUNNING FOR APPROXIMATELY 30-45 MINUTES. *TR
Steering, Equipment, Nov 15, 2007
1.SHIFT LEVER WOULD STICK ON OCCASIONS HAD TO JIGGLE SHIFTER TO PUT IT IN GEAR. 2.WHILE PUTTING VEHICLE IN DRIVE, SHIFT HANDLE BROKE OFF, LOCKING THE KEY IN THE IGNITION SWITCH. 3. DEALER REPLACED STEERING COLUMN WAS TOLD BY DEALER MAINTENANCE THAT THIS WAS THE THIRD ONE THIS YEAR FOR THAT PARTICULAR DEALERSHIP. *TR
Vehicle speed control, Nov 12, 2007
FORD EXPLORER RECALL 05S28 HAS NOT BEEN COMPLETED ON MY VEHICLE IN A TIMELY MANNER. I CALLED THE DEALERSHIP ON 9/6/2007 AND THEY SAID THEY WOULD CALL BACK WHEN THE SERVICE PARTS WERE AVAILABLE TO PERFORM SERVICE. I STILL HAVE NOT RECEIVED A CALL. *TR
Electrical system, Nov 3, 2007, fire
MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE IT WAS PARKED AND BURNED UNTIL IT WAS TOTALED. THERE WAS ALSO DAMAGE DONE TO MY HOUSE. MY FAMILY ALSO SUFFERED FROM MENTAL TRAUMA. *TR
Power train, Vehicle speed control, Nov 2, 2007, fire
CONSUMER'S 2000 FORD EXPLORER CAUGHT FIRE. CONSUMER STATED HE WOULD LIKE REIMBURSEMENT FOR PERSONAL ITEMS WHICH WERE IN THE VEHICLE AT THE TIME OF THE FIRE. *KB PRIOR TO THE FIRE, THE ENGINE WOULD NOT START. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING A POTENTIAL FIRE CONCERNING THE SPEED CONTROL DEACTIVATION SWITCH. THE TRANSMISSION HAD BEEN REPLACED A MONTH EARLIER. *JB
Vehicle speed control, Seats, Oct 29, 2007
LTR RE NUMEROUS RECALLS ON HIS 2000 FORD SUV EXPLORER. *KB
Vehicle speed control, Oct 29, 2007
I RECEIVED THE ORIGINAL RECALL NOTICE IN AUGUST 2007. I CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT THE PART REQUIRED WAS ON ORDER WITH AN ANTICIPATED ARRIVAL DATE OF LATE OCTOBER 2007. I THEN RECEIVED A POSTCARD TELLING ME I COULD HAVE A "TEMPORARY" FIX OF HAVING MY CRUISE CONTROL COMPLETELY DISABLED. AS OF THIS DATE, I AM NOW BEING TOLD THAT THE PART MAY NOT BE AVAILABLE UNTIL JANUARY 2008. I HAVE A LENGTHY COMMUTE, I PAID FOR AND DO USE MY CRUISE CONTROL FEATURE. I DON'T THINK 6 MONTHS IS "TEMPORARY" AND WOULD LIKE MY VEHICLE PROPERLY FIXED IN A REASONABLE TIME. SIX MONTHS IS NOT REASONABLE FOR A SAFETY RECALL. *TR
Vehicle speed control, Oct 23, 2007
2000 FORD EXPLORER WITH A RECALL FOR SPEED CONTROL. CONSUMER WAS TOLD HE WOULD HAVE TO WAIT UP TO THREE MONTHS FOR THE PROBLEM TO BE FIXED DUE TO THE PARTS BEING ON BACK ORDER. *KB
Service brakes, Hydraulic, Oct 23, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE PARKING BRAKE WOULD NOT SUPPORT THE VEHICLE WHEN ENGAGED. AS OCTOBER 23, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 136,000 AND CURRENT MILEAGE WAS 140,000.
Electrical system, Oct 17, 2007, fire
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACTS WIFE NOTICED SMOKE RISING FROM THE REARVIEW MIRROR AFTER SHE STARTED THE VEHICLE. SHE SHUT THE VEHICLE OFF, BUT THE HEADLIGHTS REMAINED ILLUMINATED. THE DEALER STATED THAT AN ELECTRICAL SHORT IN THE WIRE CAUSED THE FAILURE AND THEY MADE THE REPAIR. THE CONTACT STATED THAT SINCE THE REPAIR, THE HEADLIGHTS WOULD NO LONGER ILLUMINATE AUTOMATICALLY. THE DEALER STATED THIS COULD CAUSE A FIRE. THE CONSUMER STATED A RECALL WAS PERFORMED ON THE CRUISE CONTROL 2 WEEKS PRIOR TO THIS INCIDENT. THE FAILURE MILEAGE WAS 92,865 AND CURRENT MILEAGE WAS 93,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07 *TR
Vehicle speed control, Oct 16, 2007, crash
HAD WRECK. DID HAVE CRUISE CONTROL ON AT THE TIME. CAR WOULD NOT SLOW DOWN THROUGH INTERSECTION. PROCEEDING TO HIT NEW HONDA WHICH HAD ONLY BEEN PURCHASED 2 WEEKS. THE HONDA HAD 7,000.00 DOLLARS IN DAMAGE .LUCKILY I HAD INSURANCE TO COVER IT. MY FORD EXPLORER WAS TOTALED!!!! ABOUT TWO DAYS LATER WE RECEIVED A LETTER IN THE MAIL,STATING THERE WAS A PROBLEM WITH THE CRUISE CONTROL. THE EXPLORER HAD A 1000.00 DEDUCTIBLE. AND SAFEWAY INSURANCE CAME AND GOT THE SUV. OH I DID INCLUDED THE RECALL LETTER IN TRUCK! AND THE INSURANCE COMPANY HAS A COPY ALSO. PLUS I HAD TO PURCHASE ANOTHER VEHICLE WHICH I COULD NOT AFFORD! SINCE I AM ON DISABILITY AND EVERYTHING IT IS HARD TO MAKE PAYMENTS. I WAS LETTING EVERYONE KNOW THEY REALLY NEED TO GET THE SPEED CONTROL FIXED ASAP! I AM NOT SURE OF THE EXACT DATE OF THE ACCIDENT IT MIGHT HAVE BEEN THE FIRST PART OF JULY. *JB
Other or unspecified, Oct 11, 2007
CUSTOMER STATES THAT FORD UNPLUGGED THE CRUISE CONTROL AND DID NOT FIX IT. SHE STATED THAT THEY WILL NOT HAVE THE PART UNTIL DECEMBER. *KB *TR
Electrical system, Oct 11, 2007, fire
I STARTED MY FORD EXPLORER SPORT ON JANUARY 30 FOR A FEW MINUTES TO WARM IT UP, BEFORE I DROVE TO WORK. I RAN BACK INTO THE HOUSE FOR APROX 4 MINUTES, WHEN I CAME BACK OUT THE FRONT OF THE EXPLORER WAS IN FLAMES, IT TOTALLY BURNED BEFORE THE FIRE DEPT COULD GET THERE TAKING OUR BARN WITH IT. *JB
Vehicle speed control, Oct 10, 2007
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. THERE ARE NO PARTS AVAILABLE AND HE MUST MAKE TWO TRIPS TO THE DEALER; ONE TRIP TO HAVE THE SPEED CONTROL SWITCH DISCONNECTED AND THE SECOND TRIP TO HAVE IT REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 12/12/07
Other or unspecified, Oct 4, 2007
DEALER LETTER STATING TO TAKE TO LOCAL DEALERSHIP TO HAVE RECALL FIXED. LETTER WAS SENT IN AUGUST AND EACH TIME I'VE TAKEN MY VEHICLE TO BE REPAIRED, WHICH HAS BEEN AT LEAST THREE TIMES, THERE WERE NO PARTS AVAILABLE. IT'S NOW OCTOBER 4, 2007 AND I CALLED TO CHECK ON THE STATUS OF PARTS AND THE DEALERSHIP SAYS MID NOVEMBER TO EARLY DECEMBER. MY QUESTION IS THIS, IF MY CAR CATCHES ON FIRE BECAUSE THEY NEVER GET PARTS, WILL FORD REPLACE MY VEHICLE AT THEIR COST? *JB