2001 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 730 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Explorer model years with reports.
Of the 2001 reports, 97 involved a crash and 41 involved a fire. 96 people were injured and 10 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Equipment, other, labelsOct 17, 2000
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567.4, "CERTIFICATION." THESE VEHICLES WERE SHIPPED FROM THE ASSEMBLY PLANT WITHOUT SAFETY CERTIFICATION LABELS.
INCORRECT TIRE INFLATION PRESSURE COULD RESULT IN TIRE TREAD SEPARATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CERTIFICATION LABELS.
Campaign 00V313000 on NHTSA.gov
Representative owner complaints
730 reports, newest first.
Tires, Aug 5, 2004
DRIVER'S REAR TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING 70 MPH ON A FORD EXPLORER 2001 VEHICLE. THE TIRE REMAIN INFLATED. ORIGINAL EQUIPMENT, TIRE SIZE 275/60R17, AND DOT# ADT044T0101. *AK
Engine and engine cooling, Jul 30, 2004
CURRENTLY FORD HAS AN EXTENDED WARRANTY PROGRAM UNDER ONP 00M12 WHICH EXTENDS THE WARRANTY FOR THE TIMING CHAIN TENSIONER ON, BUT NOT LIMITED TO, 2001 EXPLORER SPORT TRACS. ACCORDING TO FORD'S SYSTEM, MY CAR, WHILE A 2001 SPORT TRAC WITH THE SOHC MOTOR, IS NOT COVERED. I AM AT THIS TIME EXPERIENCING THE EXACT PROBLEM THAT THEY ARE COVERING UNDER THIS EXTENSION, BUT FOR SOME REASON MY CAR IS EXCLUDED. I CALLED CUSTOMER SERVICE AND THEY HAD NO INFORMATION WHY MY CAR WAS NOT COVERED, BUT DID ADMIT THAT 2001 SPORT TRACS WERE PART OF THIS EXTENDED COVEREAGE. THEY WOULD NOT PROVIDE ANY DETAILS OR FACTS TO SUPPORT THEIR REASONING. IT IS APPARENT THAT THIS IS A PROBLEM FOR THE SOHC MOTORS, THUS THE REASON FOR THE EXTENDED WARRANTY. HOWEVER, MY CAR SEEMS TO BE NOT PART OF THIS PROGRAM, THUS NOT COVERED BY THIS WARRANTY, YET I AM HAVING THE SAME ISSUE AS WHAT IS COVERED.*AK
Steering, Jul 28, 2004
SINCE THE PURCHASE OF MY FORD EXPLOER SPORT TRAC IN DEC, 2000, I HAVE DEALT WITH A STEERING SHUDDER. I HAVE HAD 3 DIFFERENT TYPES OF TIRES ON THE VEHICLE AND ALL EXHIBITED THIS PROBLEM. I TOOK THE VEHICLE TO A FORD DEALER DURING THE WARRANTY PERIOD, BUT THEY WERE NOT SURE OF THE CAUSE. TODAY I CALLED FORD AND THEY ARE SHIFTING THE BURDEN OF THE NECESSARY REPAIR TO ME DESPITE THAT I BROUGHT THIS UP AT LEAST TWICE DURING THE WARRANTY PERIOD. I THINK THIS IS A SAFETY ISSUE AND IT IS ESPECIALLY BAD ON WET SURFACES. I THINK THE REPAIR SHOULD BE DONE AS A RECALL AND NOT BURDEN THE CONSUMER ESPECIALLY WHEN IT WAS BROUGHT TO THE FORD DEALER'S ATTENTION DURING THE WARRANTY PERIOD. THERE IS A TECHNICAL BULLETIN OUT THAT DESCRIBES THE PROBLEM I HAVE WITH MY VEHICLE. IT CAN AFFECT THE ABILITY TO CONTROL THE VEHICLE ESPECIALLY WHEN TURNING ON WET PAVEMENT.*AK
Engine and engine cooling, Jul 23, 2004
THERE WERE REPEATED PROBLEMS WITH THE IDLE AIR CONTROL MOTOR ON 2001 FORD EXPLORER. *MR UPON STARTING THE VEHICLE, THE ENGINE IMMEDIATELY STALLED. *SC
Air bags, Jul 20, 2004, crash
THE DRIVER WAS MERGING FROM THE HIGHWAY ONTO THE CENTER LANE WITHOUT WARNING, AND ANOTHER VEHICLE CRASHED INTO THE CONSUMERS VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE AND THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGERS WERE INJURED. *JB
Seats, Jun 28, 2004
PASSENGER SIDE LATCH NOT CATCHING ON FRONT SEAT. I HURT MY UPPER BACK AND NECK. THE SEAT JUST GOES BACK ON ITS OWN. *AK
Structure, Jun 17, 2004, crash
LTR FWD FM REGION V RE THE FORD EXPLORER AS A DEFECTIVE PRODUCT, HIS SISTER GINA AGIN AND HER FIANCE MICHAEL HEYWORTH KILLED IN A FATAL ROLLOVER ACCIDENT, ATTACHMENTS NOT IMAGED FWD NVS-200. *LA WITNESS STATEMENTS INDICAT THE THE VEHICLE VEERED OFF THE ROAD INTO THE GRASSY MEDIAN 2-3 TIMES. IT APPEARED THAT THE DRIVER OVERCORRECTED AND THE VEHICLE ROLLED OVER SIDE TO SIDE THEN FRONT TO BACK. *NM
Service brakes, Hydraulic, Electrical system, Jun 5, 2004
AT TIMES MY LEFT TURN SIGNAL WHEN ENGAGED DOESNT WORK AND AT THIS TIME I NOTICE SMOKE COMING OUT OF STEERING COLLUMN,THIS HAS SOMETHING TO DO WITH PRESSING THE BRAKES, SOMETIMES WHEN I DEPRESS IT WORKS THEN GOES OFF WHEN PRESSING A SECOND TIME, ALSO DISPLAY ON STEREO WORKS PART TIME ONLY MAYBE ONE OUT OF EVERY TEN DRIVES. *AK
Power train, Jun 4, 2004
WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED AND HAD A BUMPY RIDE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE MECHANIC REPLACED THE DIFFERENTIAL AFTER HAVING THE VEHICLE FOR OVER A MONTH. *AK THE RIGHT FRONT AXLE WAS REPLACED. *SC *JB
Electrical system, Jun 2, 2004, crash
ON JANUARY 25,2004 I WAS APPROACHING A TRAFIC SIGNAL IN MY 2001 FORD EXPLORER I SLOWED TO APPROXIMATELY 5MPH. MY FOOT WAS NOT ON THE ACCELERATOR, BUT WHEN I HIT THE BRAKE THE CAR LUNGED FORWARD ,AND HIT THE CAR IN FRONT OF ME. I HIT THE BRAKE AS HARD AS I COULD BUT THE CAR WOULD NOT STOP. THE ENGINE MADE A REVING SOUND AS IT LUNGED FORWARD. THE CAR IN FRONT OF ME SUSTAINED DAMAGE TOTALING $ 1237 AND THE PASSENGER COMPLAINED OF A NECK AGGRIVATION. MY CAR SUSTAINED MINIMAL DAMAGE TO THE BUMPER. THIS WAS THE 1ST ACCIDENT I HAVE EVER BEEN IN WHERE IT WAS ALLEGED THAT I MAY BE AT FAULT, CLEARLY I WAS NOT. THIS SURGE WHEN DECELERATING HAS HAPPENED 2 TIMES AFTER THIS ACCIDENT, BOTH OF WHICH WERE WITNESSED BY A PASSENGER IN MY CAR. LUCKILY NOBODY WAS INJURED ON THESE OCCASIONS. I HAVE SINCE TAKEN THE CAR INTO THE DEALER WHEREUPON I WAS INFORMED THAT THE DEALER HAD RECEIVED A TECHNICAL SERVICE BULETIN (TSB) FROM FORD REGARDING AN IDLE AIR CONTROL (IAC) VALVE FOR THIS MAKE AND MODEL DATED 2/5/03. THE DEALER REPLACED THIS VALVE ON 5/20/04.*AK
Service brakes, Hydraulic, Exterior lighting, May 21, 2004
THE BRAKES FAILED. THIS CONSUMER WAS NOTIFIED OF THIS PROBLEM BY A PASSING MOTORIST. MECHANIC DETERMINED THAT THIS OCCURRED BECAUSE OF A DEFECT IN THE MULTI FUNCTION SWITCH. *AK
Tires, May 20, 2004
WHILE DRIVING 65 MPH HEARD A LOUD KNOCKING NOISE COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE THE VEHICLE TO A BODY SHOP. THE MECHANIC DETERMINED THAT DRIVER'S REAR TIRE NEEDED TO BE REPLACED DUE TO A BLOWOUT. *AK
Engine and engine cooling, May 11, 2004
PROBLEMS WITH TIRE EQUIPMENT ON 2001 EXPLORER SPORT.*MR WHILE DRIVING THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE EMISSIONS SENSOR NEEDED TO BE REPLACED. THE TECHNICIAN INDICATED THAT THE COST OF THE REPAIR WOULD BE $240.57 AND THAT THE REPLACEMENT WOULD TAKE ABOUT 45 MINUTES BECAUSE THE SENSOR WAS DIFFICULT TO GET TO. THE CONSUMER REQUESTED THAT THE OLD PART BE RETURNED TO HIM. WHEN THE CONSUME GOT HOME HE OPENED THE HOOD AND SAW THAT THE SENSOR WAS EXTREMELY ACCESSIBLE ON THE TOP RIGHT OF THE ENGINE. THE CONSUMER FELLS THE COST OF THE REPAIR WAS NOT REASONABLE. *NM
Vehicle speed control, May 5, 2004
INTERMITTENTLY WHILE DRIVING AT A VERY LOW SPEED VEHICLE SURGED BY APPLYINGTHE BRAKES. *AK
Power train, Apr 29, 2004
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE SHOOK. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE ,AND DROVE IT TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT AXLE SHAFT NEEDED TO BE REPLACED. *AK
Seats, Apr 19, 2004
RECALL 03V28100 REGARDING HIGH BACK SEAT. CONSUMER WAS REACHING BACK TRYING TO PICK UP SOMETHING BEHIND THE SEAT AND THE SEAT COLLAPSED BACKWARDS ONTO THE REAR SEAT. CONSUMER'S VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK
Engine and engine cooling, Apr 19, 2004
INTERMITTENTLY WHILE DRIVING AT 55 MPH VEHICLE STALLED AND HESITATED. A MECHANIC DETERMINED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. *AK
Engine and engine cooling, Apr 15, 2004
EGR VALVE FAILED ON MY VEHICLE 3 TIMES. ACCORDING TO AN ONLINE REPAIR FORUM, THIS COULD LEAD TO STALLING AND HESITATION IN ACCELERATION. MY EGR VALVE HAS FAILED ALL 3 TIMES DURING PERIODS OF ACCELERATION WHILE ON THE FREEWAY. THIS COULD POSE A SAFETY HAZARD SHOULD IT FAIL AND STALL WHILE ACCELERATING TO ENTER THE FREEWAY OR WHILE PASSING ANOTHER VEHICLE ON A 2 LANE ROAD.*AK
Suspension, Apr 12, 2004
WHILE DRIVING AT 20 MPH AND TURNING RIGHT OR LEFT VEHICLE LIFTED ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Service brakes, Air, Apr 12, 2004
MY WIFE AND I RECENTLY PURCHASED A 2001 FORD EXPLORER SPORT TRAC FROM SIMMONS ROCKWELL, IN BIG FLATS NEW YORK ON FEBRUARY 28, 2004. UPON SIGNING PAPERWORK, WE WERE SHOWN A FORM FROM FORD MOTOR COMPANY INDICATING THAT THE VEHICLE MENTIONED WAS A REPURCHASED VEHICLE. THE FORM STATED THAT THE ORIGIONAL OWNER WAS COMPLAINING OF THE ABS SYSTEM NOT PROPERLY WORKING. THE SALES REPRESENTATIVE AND THE FORD FORM STATED THAT THE VEHICLE WAS REPAIRED AND WAS IN SATISFACTORY CONDITION. A COUPLE OF WEEKS LATER I EXPERIENCED A PROBLEM WITH THE ABS SYSTEM NOT WORKING AND A LIGHT ON THE DASH INDICATING THAT THERE WAS A PROBLEM. I CONTACTED THE DEALER THE NEXT DAY AND I WAS TOLD THAT THEY COULD NOT HELP ME THAT I WOULD HAVE TO CONTACT A FORD DEALER. I CONTACTED MCGUIRE FORD IN ITHACA NEW YORK AND THEY RAN A REPAIR HISTORY ON THIS VEHICLE, WHICH SHOWED NUMEROUS ATTEMPTS TO REPAIR THE ABS SYSTEM. MCGUIRE FORD STATED THAT THEY HAD TO ORDER PARTS FOR THE ABS SYSTEM. A WEEK LATER MCGUIRE FORD REPLACED PARTS FOR THE ABS SYSTEM. A FEW DAYS LATER I HAD TROUBLES WITH THE ABS SYSTEM AGAIN AND CONTACTED SIMMONS ROCKWELL FORD IN HORNELL NEW YORK. I DROPPED THE VEHICLE OFF FOR REPAIRS ON 4/1/04 AND PICKED IT UP 0N 4/2/04. ON 4/2/04 I EXPERIENCED PROBLEMS WITH THE BRAKE SYSTEM AGAIN. I CONTACTED SIMMONS ROCKWELL HORNELL SERVICE DEPARTMENT AND ASKED THEM IF IT WAS ALRIGHT IF I USED ANY FORD DEALERSHIP FOR REPAIRS AS THEY WERE 45 MILES AWAY FROM MY HOME. THEY INDICATED YES THAT ANY FORD DEALER WOULD HONOR THE WARRANTY,SO I WENT TO MY LOCAL FORD DEALER. THIS DEALER REFUSED TO DO REPAIRS DUE TO THE EXTENSIVE HISTORY OF PROBLEMS WITH THIS VEHICLE AND PAST PROBLEMS WITH SIMMONS ROCKWELL. THIS VEHICLE HAS LESS THAN 29,000 MILES ON IT AND I HAVE NOT OWNED THE VEHICLE FOR A MONTH AND I HAD TO HAVE UNSUCCESSFUL REPAIRS MADE. THE FIRST PAYMENT IS DUE ON 4/13/04. I DROPPED THE VEHICLE OFF TO SIMMONS ROCKWELL ON 4/5/04 AND TOLD THE SALES REP MIKE GIAGIOS THAT I DID NOT WANT THE VEHICLE. *AK
Service brakes, Hydraulic, Apr 7, 2004
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. BRAKES, ROTORS, AND CALIPERS HAD TO BE REPLACED ON 3 SEPARATE OCCASIONS. CURRENTLY, ABS BRAKE SYSTEM LIGHT KEPT COMING ON. VEHICLE WAS TOWED TO THE DEALER. *AK
Suspension, Apr 1, 2004
DESIGN FLAW IN "BALL JOINTS" FOR 2001 FORD EXPLORER SPORT. VECHICLE HAS 52K MILES, LESS THAN 3YRS OLD, AND NEEDED TO REPLACE LOWER BALL JOINTS, AND IT WAS SUGGESTED THAT THE UPPER BALL JOINTS MAY ALSO NEED REPLACING IN THE NEAR FUTURE, AT A COST OF $400 FOR EACH SET. THESE BALL JOINTS SHOULD NEVER NEED REPLACING AT THIS LOW MILEAGE, ESPECIALLY FOR A SPORT UTILITY VECHICLE, ONE OF WHICH HAS NEVER BEEN OFF THE ROAD. *AK
Air bags, Mar 25, 2004, crash
WE WERE TRAVELING 35MPH IN SNOWY/ICYCONDITIONS. WE SLID INTO A TELEPHONE POLE ON THE DRIVERS SIDE AND TOTALED THE SUV WITHOUT ANY AIRBAGS GOING OFF AND THE SEATBELTS COMING OUT OF THE LOCK. WE HAVE BEEN IN CONTACT WITH FORD VIA TWO LETTERS BUT THE WON'T ACKNOWLEDGE THAT THEIR DRIVERS SIDE AIRBAG SHOULD HAVE WENT OFF IN THAT TYPE OF COLLISION EVEN WITH PHOTOS TO PROVE. WE NEED HELP. WE NEED TO KNOW WHAT "SHOULD" HAVE HAPPENED IN THAT TYPE OF INCIDENT. WE RECEIVED HEAD INJURIES.
Exterior lighting, Mar 11, 2004
WHILE DRIVING 35 MPH THERE WAS ARE NO TURN SIGNAL OR BRAKE LIGHT. DRIVER WOULD MOVE THE STEERING WHEEL IN ANOTHER DIRECTION AND THE SIGNALS AND BRAKE LIGHT WOULD COME ON AND OFF. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THERE WAS NO RECALL FOR THIS VEHICLE. *AK
Power train, Mar 11, 2004
2001 EXPLORER SPORT-TRAC AUTOMATIC TRANSMISSION WENT BAD AT 49,600 MILES. TRANSMISSION MECHANIC SAID THAT THE 4R55E AND 5R55E TRANSMISSIONS ARE NOTORIOUS FOR HAVING FAULTY VALVE BODIES WHICH CAUSES THE CLUTCHES TO BURN UP. MY TRUCK HAS ALWAYS BEEN MAINTAINED PROPERLY. NEVER RACED OR TOWED HEAVY LOADS. JUST A DAILY COMMUTER VEHICLE. THERE IS NO REASON THIS TRANSMISSION SHOULD HAVE FAILED THIS EARLY.*AK