2001 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 730 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Explorer model years with reports.
Of the 2001 reports, 97 involved a crash and 41 involved a fire. 96 people were injured and 10 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Vehicle speed controlAug 3, 2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
THIS COULD RESULT IN AN UNDERHOOD FIRE.
DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 07V336000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Seats, front assembly, reclinerAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V281000 on NHTSA.gov
Vehicle speed control, cablesAug 5, 2003
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.
DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V280000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, tread/beltMay 22, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Campaign 01X001000 on NHTSA.gov
Equipment, other, labelsOct 17, 2000
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567.4, "CERTIFICATION." THESE VEHICLES WERE SHIPPED FROM THE ASSEMBLY PLANT WITHOUT SAFETY CERTIFICATION LABELS.
INCORRECT TIRE INFLATION PRESSURE COULD RESULT IN TIRE TREAD SEPARATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CERTIFICATION LABELS.
Campaign 00V313000 on NHTSA.gov
Representative owner complaints
730 reports, newest first.
Engine and engine cooling, Oct 2, 2001
WHEN AIR CONDITIONING IS ON VEHICLE STALLS WITHOUT PRIOR WARNING . DEALERSHIP IS AWARE OF PROBLEM.*AK
Visibility, Sep 30, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Power train, Sep 29, 2001
THE REAR PINION BEARING FAILED. NLM
Seats, Sep 28, 2001
CUSTOMER COMPLAINS THAT BACK BENCH SEAT IS OF SUCH DESIGN THAT WHEN CHILDREN SIT ON IT, AND BRAKE IS APPLIED SEAT WILL MOVE UP, AND START TO FLIP FORWARD. THIS DOES NOT HAPPEN WHEN ADULTS SIT ON BENCH. VEHICLE TAKEN TO DEALER 3 TIMES, FOUND NO PROBLEM WITH SEAT. *AK
Service brakes, Hydraulic, Sep 28, 2001
WHILE TRAVELING AND WHEN DEPRESSING BRAKE PEDAL HEARD GRINDING NOISE. CONSUMER PULLED WHEEL OFF, AND NOTICED PADS WERE WORN OUT. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Suspension, Sep 28, 2001
SECOND NOTIFICATION! THE LEFT REAR SPRING ON MY 2001 EXPLORER HAS FAILED AGAIN. THE VEHICLE SITS COCKEYED BECAUSE THE LEFT REAR SPRING IS LOWER THAN THE RIGHT FRONT. THE TRUCK STEERING IS LOOSE AND THE TRUCK WANDERS AT HIGH SPEEDS, 50-70 MPH. THE TRUCK WAS TAKEN TO THE LOCAL DEALER WHO SAID THEY CAN'T REPLACE THE SPRING UNTIL IT IS 1" OUT OF TOLERANCE. MY QUESTIONS ARE, IS THE LEAF SPRING DEFECTIVE ON FORD EXPLORERS? WHY DOES THE LEAF SPRING FAIL? WILL THE TRUCK ROLL OVER IF THER IS A BLOW OUT AT HIGH SPEEDS BECAUSE THE TRUCK DOES NOT SIT LEVEL? FINALLY, I HAVE BEEN DRIVING FOR 40 YEARS AND HAVE NEVER HAD A LEAF SPRING TO FAIL. HELP????
Suspension, Sep 28, 2001
THE LEFT REAR LEAF SPRING DROPPED ON MY EXPLORER. THE LEFT REAR WHEEL WELL WAS 33" OFF THE GROUND AND THE RIGHT FRONT WHEEL WELL WAS 35" OFF THE GROUND. THE TRUCK SAT COCKEYED. THE TRUCK STEERING WAS LOOSE AND THE TRUCK WANDERED AT HIGHWAY SPEEDS, 50-70 MPH. THE DEALER REPLACED THE LEAF SPRING ON 05/03/2001.*AK
Seats, Sep 25, 2001
THE REAR SEATS IN THE EXPLORER FLIP FORWARD WITH MY CHILDREN IN THEM WHEN STOPPING FAST. THE SEATS DO NOT LOCK DOWN IN ANY WAY. THIS IS HOW THEY ARE BUILT. TRIED TO RETURN THE EXPLORER 1 WEEK AFTER THE LEASE FORD TOLD ME IT'S A DESIGN FLAW, CAN'T BE FIXED.*AK
Wheels, Sep 24, 2001
WHILE DRIVING ON THE FREEWAY DOING 65 MPH PASSANGER SIDE REAR TIRE FELL OFF DUE TO LUG BOLTS BREAKING. VEHICLE ALMOST ROLLED, BUT WAS BROUGHT UNDER CONTROL BEFORE THAT HAPENED. SPOKE WITH DEALERSHIP AND THEY ARE NOT WILLING TO HELP AND SAID IT WAS NOT UNDER WARRANTY. FORD MOTOR HAS ALSO BEN CONTACTED AND THEY ARE NOT WILLING TO HELP EITHER. (TIRESIZE: 16 INCH)
Tires, Sep 18, 2001
VEHICLE WAS GOING 30-40MPH IN 4 WHEEL WITH A LIGHT COATING OF SNOW. 4 VEHICLES LOST CONTROL AND STARTED SPINNING OUT OF CONTROL IN FRONT OF THE CONSUMERS VEHICLE, THE CONSUMER PUMPED THE BRAKES LIGHTLY WHILE THE VEHICLE WAS IN FOUR WHEEL DRIVE WHEN THE TIRE ON THE DRIVERS SIDE (BOTH) EXPERIENCED TREAD SEPARATION, THE VEHICLE LEANED TO THE LEFT GOING OUT OF CONTROL AND ENDED UP GOING DOWN AN EMBANKMENT FLIPPING ON ITS LEFT AND RIGHT SIDE BEFORE STOPPING IN AN UPRIGHT POSITION, THE TIRES WERE ORIGINAL ON A 2001 FORD EXPLORER, APPROXIMATE 32,000 MILES. CONSUMER IS CURRENTLY WAITING FOR TIRE FROM FORD. *AKDOTP255170R16 FIRESTONE WILDERNESS AT SIZE 16.*NLM
Seats, Sep 13, 2001, crash
DRIVER'S SEAT BROKE BACKWARDS ON REAR IMPACT FROM A TRUCK. *AK
Visibility, Sep 9, 2001
ON SEVERAL OCCASIONS WHILE THE BACK WINDOW WAS ROLLING UP IT WOULD GET 2 OR 3 INCHES FROM THE TOP AND AUTOMATICALLY GO BACK DOWN. AFTER SEVERAL ATTEMPTS IT WOULD CLOSE. THE DEALER WAS NOTIFIED AND SAID THEY HAD TO REPROGRAM THE MEMORY. IT HAS HAPPENED TWICE SINCE THEN.
Power train, Sep 6, 2001
PUTTING SUV IN PARK WHEN THE GEAR SHIFT INDICATOR BROKE AND RELOCATED TO THE 1ST GEAR POSITION. NOW STUCK ON 1ST GEAR AND THERE IS NO VISUAL WAY OF KNOWING WHAT GEAR THE SUV IS IN. FORD IS COVERING THE DEFECT THROUGH WARRANTY, BUT THIS IS A REAL SAFETY ISSUE. REPAIRS BEING PERFORMED AT ORR PERFORMANCE IN ATLANTA, TEXAS.*AK
Engine and engine cooling, Sep 5, 2001
THE HEATER/COOLANT HOSE IN THE LEFT SIDE ENGINE COMPARTMENT IS RUBBING AGAINST THE DIPSTICK, WEARING THROUGH THE HOSE AND POTENTIALLY SPRAYING VERY HOT COOLANT UNDER THE HOOD.*AK
Air bags, Aug 30, 2001, crash
WHEN DRIVING AT 40 MPH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION WHICH DEMOLISHED FRONT END OF VEHICLE. UPON IMPACT, NEITHER AIR BAG DEPLOYED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Tires, Aug 18, 2001
HAVE CONTACTED FORD COUNTRY DEALERSHIP FOR THE RECALL/REPLACEMENT OF TIRES JUN 6,JUL 2,JUL 13, JUL 23 AND ON AUG 16 & 17. IN JUN THE SERVICE MGR LARRY SAID REPLACEMENT TIRES WOULD BE IN ABOUT 2WKS. IN AUG HE WILL NOT ANSWER MY CALLS OR RETURN MY CALLS. I HAD ORGINALLY REQUESTED MICHELIN TIRE AS APPROVED BY THE FORD MOTOR CO. I FEEL LIKE I'M JUST GETTING THE RUN AROUND. MY WIFE AND I ARE SENIORS AND DRIVE THE HI-WAYS FREQUENTLY, SHE IS CONCERNED ABOUT THE FIRESTONE TIRES DRIVING AT THE SPEED LIMIT 75MPH AS WELL AS AT 109 DEGREES TEMP. AND RIGHTFULLY SO. AN ACCIDENT AT OUR AGE COULD WELL BE FATAL. THE TIRE CALLS FOR INFLATED PRESS. TO 40LBS, FORD CO. SAYS 30 IN THE FRONT AND 35 IN THE REAR. WHEN INFLATING AT 30 IN THE FRONT I NOTICE THE STEERING IS HARD (PERHAPS THIS VEHICLE IS DESIGNED TOO TOP HEAVY AND THAT IS WHAY THEY HAVE YOU LOWER THE PRESSURE IN THE FRONT TIRES IN TURN MAKING THE STEERING HARD TO TURN) ANYHOW I SUSPECT THE DEALERSHIP IS NOT REPLACING THE RECALLS BECAUSE THEIR TO BUSY REPLACING THE TIRES ON THEIR CAR LOT FIRST, THERE IN DANGERING OTHER PEOPLES LIFES SO THAT THEY CAN SELL THEIR VEHICLES. I HAVE NOT HAD A BLOWOUT YET, NOR DO I LOOK FORWARD TO HAVING ONE AT 75MPH AT 109 TEMP. I WOULD APPRECIATE YOUR HELP IN MAKING FORD CO. AND THEIR DEALERSHIP MAKING GOOD ON THEIR RECALL EFFORTS. EVEN THOUGH THESE TIRES ARE RELATIVELY NEW THE TEMPTURES HERE IN VEGAS AND SPEED LIMITS REQUIRED CAN ENDANGER MY WIFE AND FAMILY. WILL NOT ANSWER OR RETURN MY CALLS. IN JUN. *AK (TIRESIZE: P25570R16)
Tires, Aug 13, 2001
NHTSA RECALL # 01X001000, MANUFACTURER'S RECALL 01X001000. NO SIZE AND DATE AVAILABLE WHILE DRIVING AROUND 40 MPH ON WET PAVEMENT. VEHICLE HYDROPLANED DUE TO TIRES. ALSO STATED TIRES RECALLED AND HAVE NOT BE REPLACED YET.*AK
Suspension, Aug 3, 2001
DURING NORMAL OPERATION OF VEHICLE THERE IS A NOISE COMING FROM ALL FOUR WHEELS. DEALERSHIP HAS EXAMINED VEHICLE BUT COULD NOT DETERMINE CAUSE OF PROBLEM. PLEASE PROIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Service brakes, Hydraulic, Tires, Jul 26, 2001
RE BRAKES: THEY HAVE REPLACED THE BRAKE SHOES/PAD TWICE ANDS ROTORS ONCE. RE TIRE/WHEELS THEY COULD NOT GET THEM TO BALANCE OUT TRIED 4 TIMES ( GOODYEAR TRIED TWICE) TOTAL OF 6 TIMES. AGAIN A WEEK AND A HALF LATER, IT PULLS LEFT WHEN BRAKING, AND VIBRATION IS BACK AGAIN. I HAVE SPOKE WITH WAYNE ( SERVICE MGR) AND AL MC DONALD ( GENERAL SALES MGR). I HAVE INFORMED THEM OF THE NEVADA LEMON LAW # NRS 597.630 HE SAID TO INFORCE THAT I WOULD HAVE TO GET A "LAWYER". PLEASE NOTE I ONLY MARKED THE FIRST TIME OF THE PROBLEMS I HAVE FULL DOC'S OF EVERY VISIT ON THESE ITEMS. PLEASE HELP! THANK YOU, CRYSTAL DEL GIUDICE. *AK (TIRESIZE: P235/75R15)
Engine and engine cooling, Jul 23, 2001
THIS IS NOT THE ONLY PROBLEM I HAVE TRIED TO RETURN TO BE REPAIRED ON THIS VEHICLE. I HAVE ALSO BEEN SUBJECTED TO THE MOST UNETHICAL BEHAVIOR I'VE EVER SEEN, FROM THIS DEALERSHIP, IN THE PURCHASE AND REPAIR PROCEDURES.NO SAFETY DEFECT LISTED. *AK
Tires, Jul 18, 2001
THE VEHICLES REAR END SHIFTS SIDE TO SIDE OVER WASHBOARD BUMPS. THE CONSUMER RECEIVED A LETTER FROM MANUFACTURER OFFERING TO REPLACE ALL FIVE TIRES AND REQUEST THAT HIS LOCAL FORD DEALER, ORDER THE TIRES.(FIRESTONE WILDERNESS AT TIRES P255/70R16 S)*YH
Service brakes, Hydraulic, Jun 27, 2001
CONSUMER STATES SHE WAS INVOLVED IN AN ACCIDENT TRAVELING AT 30 MPH ON DRY PAVEMENT, CONSUMER STATES SHE WAS UNABLE TO COME TO A QUICK STOP AND COMPLETE STOP, CONSUMER EXPERIENCED SOME INJURIES DURING COLLISION, CONSUMER IS QUESTIONING ABS WHICH DOES FEEL SPONGY OR THE FACT THAT SHE WAS DRIVING WITH THE WILDERNESS TIRES THAT ARE ALSO QUESTIONABLE RIGHT NOW.*JB
Suspension, Vehicle speed control, Other or unspecified, Jun 25, 2001
VEHICLE IDLED UP AND DOWN AND UP AND DOWN ALL THE TIME LIKE ITS WAS RECYCLING. VEHICLE EXPERIENCED SOME LOSS OF POWER. IN MAY OF 2001, CONSUMER TOOK VEHICLE INTO DEALER FOR A SULPHUR SMELL. DEALER TOLD CONSUMER THAT VEHICLE WAS FINE. ON 31ST OF MAY, ENGINE LIGHT CAME ON, AND WOULD NOT GO OUT. TOOK BACK TO DEALER, AND THE DEALER STATED CONSUMER NEEDED A NEW ENGINE. ALSO, VEHICLE WOULD NOT STAY ON RAOD WHEN GROUND WAS WET. DEALER REPLACED STABILIZER. *AK
Tires, Jun 25, 2001
SINCE I BOUGHT THIS EXPLORER I HAD PROBLEMS WITH THE TIRES, I CONTACTED THE DEALER BUT THEY TOLD ME THAT MY TIRES ARE NOT PART OF THE RECALL AND THEY CANT DO NOTHING ABOUT IT , I EXPLAIN TO THEM THAT MY EXPLORER ITS BEEN SHAKING A LOT, A LOT OF VIBRATIONS AND THOMPS THAT I WAS SCARED BECAUSE ITS BEEN FEW TIMES THAT I ALMOST LOSE CONTROL OF MY VEHICLE IN THE HIGHWAY AND REGULAR STREETS AND ITS BEEN A YEAR NOW AND THEY KEEP TELLING ME THE SAME THING AND NOW EVEN MORE BECAUSE MY VEHICLE HAVE APPROXIMATE 28000 MILES AND THEY ARE TELLING ME THAT I NEED TIRES AS SOON AS POSSIBLE BUT BECAUSE OF MY MILLAGE THEY CAN'T DO ANYTHING NOW. I EXPLAIN AND GAVE THEM INFORMATION THAT I HAVE BEEN TAKING MY VEHICLE SEVERAL TIMES SINCE I BOUGHT IT BUT THEY NEVER WANTED TO DO SOMETHING ABOUT IT AND NOW WITH ONLY A YEAR OLD MY VEHICLE IS SHAKING MORE THAN EVER AND THEY SINCE A YEAR AGO DONT WANT TO REPALCE MY TIRES JUST BECAUSE THERE IS NO RECALL FOR MY TIRES. I HAVE THE MILLAGE THAT I HAVE BECAUSE I WENT TO TENNESSEE FOR ONE WEEK FOR VACATION BUT I ONLY WORK 15 MINUTES FROM MY HOME, I GO SHOPPING , AND VISIT MY FAMILY AND THEY LIVE ONLY 30 MINUTES FROM ME IT'S NOT POSSIBLE THAT WITH THE CARE THAT I GAVE MY VEHICLE THAT MY TIRES WENT BAD IN ONLY SOME SPOTS LIKE THEY ARE TELLIING ME NOW IF I WARETHEM OUT SHOULD BE IN A COMPLETE SIDE NOT IN SPOTS THIS IS NOT AN OFF ROAD VEHICLE SO I DONT DRIVE IT THAT WAY. PLEASE I NEED A RESPOND AS SOON AS I'M WORRY FOR MY SAFETY AND THE SAFETY OF OTHER PEOPLE DRIVING. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Structure, Jun 24, 2001, crash
DRIVER OVERCORRECTED VEH ROCKED AND FLIPPED. NO SAFETY DEFECT LISTED. *AK