2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints: electrical system
179 reports, newest first. Show all
Electrical system, Jul 18, 2006
DT*: THE CONTACT STATED WHILE ATTEMPTING TO ROLL DOWN THE DRIVER'S SIDE FRONT WINDOW, THE WINDOW WOULD NOT GO DOWN AND THE SMELL OF SMOKE APPEARED. THE SMOKE WAS COMING FROM THE CONSOLE AREA ON THE DRIVER'S SIDE DOOR. THE VEHICLE WAS PULLED OFF OF THE ROAD UNTIL THE SMOKE SUBSIDED. THE DEALERSHIP HAS NOT BEEN NOTIFIED.
Electrical system, Latches/locks/linkages, Jul 2, 2006
AUTOMATIC DOOR LOCK SYSTEM. *JB
Steering, Electrical system, Jun 14, 2006
DT*: THE CONTACT STATED THE GEAR SHIFT DETACHED FROM THE COLUMN WHILE TRYING TO PUT THE VEHICLE IN DRIVE. THERE WERE NO WARNING INDICATORS PRIOR TO THE PROBLEM. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE ENTIRE STEERING COLUMN. THE MANUFACTURER WAS ALSO ALERTED OF THE PROBLEM. AFTER THE STEERING COLUMN WAS REPLACED THE KEY WOULD NOT FIT IN THE IGNITION PROPERLY AND THE VEHICLE HAS BEEN RETURNED TO THE DEALER FOR INSPECTION TODAY.
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Power train, Electrical system, Tires, Equipment, Jun 10, 2006
ON OR ABOUT NOVEMBER 3, 2005, I PURCHASED A BREAK MODEL USED FORD EXPLORER XLT 2002 FROM NORM REEVES HONDA CAR DEALER IN CERRITOS, CA. THE CAR HAD 78,000 MILES ON IT AT THE TIME OF PURCHASE. I SIGNED THE PAPERS AND TOOK THE POSSESSION OF THE CAR. IT HAS NOT BEEN MORE THAN 2 MONTHS THAT THE CAR STARTED GIVING ME TROUBLE ON THE PICK UP OF THE SPEED, TRANSMISSION, GEAR ADJUSTMENT, OVER USE OF THE GAS, DIFFICULT HIGH ALTITUDE DRIVING EVEN AFTER CHANGE OF GEARS, AIR SUCTION INTO THE ENGINE AND TRANSMISSION, ACCELERATOR AND SIGNS LIKE SERVICE ENGINE SOON ON THE FRONT PANEL, ALTHOUGH I HAVE BEEN GETTING REGULAR LUBE AND TUNE ON THE CAR AFTER EVERY 3000 MILES. WHILE DRIVING THE, OCCASIONALLY, THE CAR GIVES A THUNDERING NOISE ON THE TIRES AS IF IT IS DRAGGING ITSELF AND RUNNING ON THE ROAD. THIS MAKES ME FEAR THAT MY CAR IS NOT SAFE FOR ME TO DRIVE! THE NORM REEVES HONDA SUPER STORE CAR DEALER KNEW THAT THE CAR IS DEFECTIVE AND THEY SIMPLY WANTED TO GET RID OF A USED 2002 FORD EXPLORER XLT VEHICLE FROM THE FLEET AS THEY PRIMARILY SELL HONDA CARS AND SIMILAR VEHICLES. DESPITE REPEATED REQUESTS, THE NORM REEVES HONDA SUPER STORE AND THEIR SISTER COMPANY FORD OF CERRITOS REFUSED TO PROVIDE SERVICE ON THE CAR SINCE I STOPPED PAYMENTS ON THE CAR LOAN. OTHER FORD CAR DEALERS HAVE TEST DRIVEN THIS CAR AND OBSERVED THE SAME DEFECTS AS I HAVE MENTIONED. MY PURPOSE OF WRITING THIS COMPLAINT WITH THE NHTSA IS TO REQUEST THE INTERVENTION OF NHTSA IMMEDIATELY AS THE QUESTIONED VEHICLE IS LIKELY TO ENDANGER MY LIFE ON THE LOCAL ROADS AND/OR ON HIGHWAY/FREEWAYS. DUE TO MAJOR DEFECTS IN THE CAR, I CAN MEET WITH A SERIOUS ACCIDENT AND CAN BE CRIPPLED OR SUFFER SUCH PECUNIARY LOSSES THAT ARE IRREPLACEABLE AND/OR I CAN DIE ALSO WITH OUT ANY FAULT OF MINE. PLEASE RECALL FIRESTONE TIRES V. FORD MOTOR COMPANY CASE LAW. CRIMINAL CHARGES AGAINST NORM REEVES HONDA, FORD OF CERRITOS AND THEIR CEOS TO FOLLOW. PLEASE CONTACT ME AND THE DEALERS ASAP. RESPECTFULLY SUBMITTED, AMARDEEP SINGH GILL. *NM
Suspension, Electrical system, May 15, 2006
NO START NO SPARK FORD COULD NOT FIGURE IT OUT, 1200.00 IT WAS A FAULTY MAIN WIRING HARNESS ALSO LOUD NOISE IN REAR END NO HELP FROM FORD, BROKEN WHEEL BEARING. SHOULD NOT HAVE BEEN. *NM
Suspension, Power train, Electrical system, Air bags, Apr 27, 2006
2002 FORD EXPLORER. FAILED TRANSMISSION, STARTER, REAR WHEEL BEARINGS, AIRBAG, PINION, ELECTRIC WINDOW. NOW LOUD SOUNDS FROM REAR OF CAR. *JB
Electrical system, Feb 7, 2006
THERE IS A PROBLEM IN THE STEERING COLUMN WIRING THAT AFTER A WHILE CAUSES NOT ONLY YOUR TURN SIGNAL AND BRAKE LIGHT TO STOP WORKING BUT IN SOME CASES CAUSES PROBLEM WITH AIR BAG AS WELL. A LOT OF CASES CAN BE SEEN BY GOING TO HTTP://WWW.MYSPORTTRAC.COM/MYSPORTTRAC/ AND DOING A SEARCH OF TURN SIGNALS. ON MY PARTICULAR VEHICLE. MY TURN SIGNAL OR BRAKE LIGHT ON THE PASSENGER SIDE WILL NOT WORK WHEN THE TILT STEERING IS ENGAGED. IF I LEAVE THE STEERING WHEEL ALL THE WAY UP EVERYTHING WORKS. I ATTRIBUTE MY AIR BAG INDICATOR LIGHT COMING ON TO THIS SAME ISSUE. MOST PEOPLE ARE SAYING THE WIRES ARE TOO SHORT AND SOME COME UNPLUGGED AND OTHERS BREAK THEIR PINS OFF. *NM
Electrical system, Feb 3, 2006
DT*: THE CONTACT STATED THERE IS A SHORT IN THE WIRING SYSTEM CAUSING THE VEHICLE TO CONTINUALLY BLOW FUSES. THIS CAUSES THE VEHICLE TAILLIGHTS AND DASHBOARD LIGHTS TO BE INOPERABLE. THE DEALERSHIP WAS UNABLE TO FIND THE SOURCE OF THE PROBLEM. UPDATED 03/03/06. *JB
Electrical system, Visibility, Air bags, Seat belts, Latches/locks/linkages, Jan 26, 2006
DT*: THE CONTACT STATED THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATES. THE VEHICLE WAS SEEN BY A DEALER. THE SERVICE DEPARTMENT DETERMINED BOTH FRONT SEAT BELTS NEEDED TO BE REPLACED DUE TO THE INTEGRATED AIR BAG/SEAT BELT SYSTEM. THE ENTIRE FRONT SEAT BELTS WERE REPLACED ACCORDINGLY BUT THE AIR BAG LIGHT LATER ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE SERVICE DEPARTMENT SUGGESTED REPLACING THE SEAT BELTS AGAIN. UPDATED 3/3/2006 - THE CONSUMER HAS ALSO HAD TO REPLACE THE REAR WASHER MOTOR, ODOMETER AND HAS HAD PROBLEMS WITH THE AUTOMATIC DOOR LOCKS. *NM
Power train, Electrical system, Sep 6, 2005
2002 FORD EXPLORER XLS. AT 24,000 MILES, TRANSMISSION WOULD NOT SHIFT INTO GEAR:TRANSMISSION NEEDED TO BE REBUILT. AT 26,000 MILES, LOAD WHINING HEARD FROM REAR OF VEHICLE. BROUGHT TO DEALERSHIP ON THREE OCCASIONS TO COMPLAIN AND WAS TOLD THEY "COULD NOT DUPLICATE THE NOISE" AND "IT IS HOW IT IS SUPPOSED TO SOUND". ON THE THIRD RETURN , I PRODUCED SEVEN PAGES OF DOCUMENTED COMPLAINTS FROM OTHER OWNERS FOUND ON THIS WEB SITE AND OTHERS. THEY DECIDED THAT NOW THEY MIGHT KNOW WHAT THE PROBLEM IS AND REPLACED THE REAR DIFFERENTIAL AND DRIVE SHAFT. PROBLEM WAS FIXED FOR THE NEXT 30,000 MILES BUT IS NOW DISPLAYING THE SAME NOISE AND IS "CLUNKING" IN TO DRIVE AND REVERSE. SEPARATE PROBLEM WITH THE DAYLIGHT RUNNING LIGHTS, THEY FLASH LIKE AN EMERGENCY VEHICLE TILL I TURN THE HEAD LIGHTS ON. I DID NOT NOTICE TILL I WAS PULLED OVER BY A SHERIFF AND QUESTIONED AS TO WHY I HAD EMERGENCY LIGHTS INSTALLED ON MY VEHICLE. ON A POSITIVE NOTE, I DO GET THROUGH TRAFFIC JAMS A LOT FASTER NOW. *NM
Power train, Electrical system, Aug 22, 2005
DT: CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. WHILE DRIVING 65 MPH THE TRANSMISSION LOCKED. THE VEHICLE SLOWED DOWN, OPERATING AT A REDUCED SPEED, AND THEN THE ENGINE SUDDENLY SHUT OFF. THE CAR COASTED TO THE SIDE OF THE ROAD. CONSUMER INSPECTED VEHICLE AND FOUND NOTHING. GOT BACK INTO VEHICLE ABOUT 10 MINUTES AFTER THE OCCURRENCE, RESTARTED THE VEHICLE, AND DROVE TO A DEALERSHIP ABOUT 5 MILES DOWN THE ROAD AND THE CAR WAS MAKING FUNNY NOISES. DEALERSHIP SAID THE TRANSMISSION HAD A SOLENOID PROBLEM THAT CAUSED IT TO LOCK. DEALER KEPT CAR ABOUT WEEK AND A HALF. THE SOLENOID VALVE SHIFT WAS REPLACED ALONG WITH THE TRANSMISSION PAN AND GASKET. THIS LASTED ABOUT 2 WEEKS AND AGAIN THIS PROBLEM RECURRED . THE TRANSMISSION DID NOT LOCK AT THIS TIME BUT THE TRANSMISSION SLIPPED. VEHICLE IS CURRENTLY AT DEALER FOR AN IGNITION PROBLEM. THE DEALER COULD DUPLICATE THE PROBLEM, BUT THEY DO NOT KNOW WHAT WAS CAUSING THIS. *AK
Electrical system, Visibility, Air bags, Equipment, Aug 18, 2005
DT: THE CONTACT STATED THE INSTRUMENT PANEL CLUSTER WAS NO LONGER WORKING. THE SERVICE DEALER DID NOT STATE WHY THE PANEL WAS NO LONGER WORKING. THE ELECTRICAL COMPONENTS FAILED, SUCH AS THE RADIO, BLOWERS, WINDOWS, AIRBAGS, AND ALL OF THE SAFETY EQUIPMENT. THE DEALER STATED IT WAS A COMMON PROBLEM WITHIN THIS TYPE OF VEHICLE. THE PART TO REPAIR WAS NO LONGER AVAILABLE. THE CONSUMER CONTACTED THE MANUFACTURER; THEY REFERRED HIM TO THE DEALER TO FIND AN AFTERMARKET PRODUCT TO REPAIR THE PROBLEM.*AK
Electrical system, Jul 18, 2005
DT: THE CONSUMER STATES 2002 FORD EXPLORER QUIT WHILE GOING 60 MPH. STARTEDS BACK UP. VEHICLE WAS TOWED TO THE DEALERSHIP. THIS OCCURRED ON JULY 2, 2005. THE VEHICLE HAD BEEN RUNNING FINE ALTHOUGH CONSUMER TOOK IT BACK AFTER HE PURCHASED IT TO HAVE THE IDLE LOOKED AT. HE NEVER THOUGHT IT RAN QUITE RIGHT. DEALERSHIP STATED THE PMC, MAIN COMPUTER, WAS THE PROBLEM. THIS WAS REPLACED BUT, THE MANUFACTURER HAD TO BE CALLED TO GET IT PROGRAMMED CORRECTLY. CONSUMER STATED THAT IT LOOKED LIKE THEY HAD TO TRY TWO DIFFERENT COMPUTERS IN THE VEHICLE, AND FORD HAD TO BE CALLED 3 TIMES.*AK
Electrical system, Jul 11, 2005
ELECTRICAL SYSTEM NEAR LEFT REAR WHEELWELL BEGAN CLICKING FOR NO APPARENT REASON AFTER 42 MONTHS AND ABOUT 37,000 MILES OF OWNERSHIP. CONSTANT LOUD CLICK MAKES IT IMPRACTICAL TO DRIVE VEHICLE OR RIDE IN VEHICLE. VEHICLE TAKEN TO MECHANIC WHO DETERMINED IT IS AN ELECTRICAL FAILURE IN THE AIR CONDITIONING SYSTEM. MECHANIC HAS BEEN UNABLE TO FIX THE PROBLEM.
Electrical system, Jul 11, 2005
RIGHT, REAR ELECTRIC WINDOW FAILED FOR NO APPARENT REASON AFTER OWNING VEHICLE FOR 42 MONTHS AND 37,000 MILES. WINDOW WILL NOT RISE. VEHICLE TAKEN TO MECHANIC FOR REPAIR.
Electrical system, Jun 13, 2005, fire
VEHICLE CAUGHT ON FIRE BECAUSE OF FORD SPEED CONTROL DEACTIVATION SWITCH ALSO CALLED BRAKE PRESSURE SWITCH.I KNOW THAT THEY DO HAVE A RECALL ON 97-02 FORD EXPEDITION NAVIGATOR AND F-150,SAME SWITCH ON 97-02 FORD EXPLORER.
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Vehicle speed control, Equipment, May 20, 2005
2002 FORD EXPLORER EXPERIENCING PROBLEMS WITH THE 4WD, THE OVER DRIVE LIGHT ILLUMINATES ON THE DASHBOARD AND THE VEHICLE IS GIVING OFF A ROTTEN EGG SMELL. *MR THERE WERE FRONT END PROBLEMS. THE 4WD MODULE WASN'T WORKING. THE DRIVESHAFT AND BOTH FRONT WHEEL BEARINGS WERE REPLACED. THE ROTORS WERE OUT OF ROUND. THE SERVICE ENGINE LIGHT ILLUMINATED ALONG WITH THE OVER DRIVE LIGHT. THE TRANSMISSION EXPERIENCED THE SAME PROBLEM ON TWO OCCASIONS AND POSSIBLY A THIRD TIME. A LARGE PUDDLE OF TRANSMISSION WAS FOUND UNDER THE VEHICLE. THE TORQUE CONVERTER WAS NOISY. THE ACCELERATION PEDAL WOULD PULL BACK. WHEN THE VEHICLE WAS ACCELERATED, IT WOULD WHINE. THE LEFT REAR WHEEL BEARING WAS GONE AND CAUSED DAMAGE TO THE AXLE, BRAKES AND THE TIRE WAS BARELY HOLDING ON. THE ERROR CODE FOR THE SERVICE ENGINE SOON LIGHT WAS DUE TO THE SOLENOID WHICH HAD BEEN CHANGED BEFORE. THE A/C WAS INOPERATIVE. *SC *JB
Electrical system, Apr 28, 2005
THERE WAS A STRONG SMELL COMING OUT OF THE AIR CONDITIONER VENTS IN THE WARM MONTHS. THAT I DESCRIBE AS A URINE ODOR. THE DEALERSHIP INSTALLED A FAN IN THE AIR CONDITIONER THAT COMES ON 15 MINUTES AFTER THE CAR IS TURNED OFF TO DRY OUT THE AIR UNIT.
Electrical system, Mar 15, 2005, fire
THE CONSUMER'S 2002 FORD EXPLORER WAS PARKED IN A PARKING LOT WHEN IT CAUGHT ON FIRE. *NM *JB
Electrical system, Mar 2, 2005, crash
FORD EXPLORER 2002 CAUGHT FIRE WHILE PARKED. *BF *JB
Electrical system, Feb 7, 2005
WHILE DRIVING THE AUTOMATIC DOOR LOCKS WOULD UNLOCK BY THEMSELVES. *NM *JB
Electrical system, Feb 7, 2005
DOOR AJAR LIGHT REMAINS ON DESPITE ALL DOORS BEING SECURED. WHEN YOU ENGAGE THE DOOR LOCKS FROM INSIDE THE VEHICLE, THE DRIVERS SIDE LOCK WILL DISENGAGE AFTER A FEW SECONDS. WHEN YOU LOCK DOORS FROM OUTSIDE THE VEHICLE (WITH THE REMOTE), THE CHIME WILL BEEP TWO TIMES AS IF THERE IS A DOOR OPEN. NOW THE INTERIOR OVERHEAD LIGHT REMAINS ON. AFTER MUCH INVESTIGATION THE GEM MODULE IS DEFECTIVE. *JB
Electrical system, Feb 3, 2005, fire
THE VEHICLE UNEXPECTEDLY CAUGHT FIRE WHILE IT WAS PARKED. RESULTS SHOWED THAT THERE WAS A SHORTAGE WITH THE CRUISE CONTROL SWITCH. *JB TWO INDEPENDANT CAUSE & ORIGIN REPORTS FOUND THE FIRE TO HAVE STARTED UNDER THE DASH BOARD ON THE DRIVERS SIDE. BRUCE YORK HAS THE C&O REPORTS.
Electrical system, Jan 31, 2005, fire
WHILE BEING PARKED VEHICLE CAUGHT ON FIRE. THE CAUSE OF THIS WAS STILL UNDETERMINED.*AK
Electrical system, Nov 3, 2004
VEHICLE STALLED AT LOW SPEED OF 5 MPH OR LESS WHILE DRIVING. VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED # 41 FUSE UNDER THE HOOD. WITHIN A FEW DAYS THE PROBLEM RECURRED ON 4 SEPARATE OCCASIONS. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.*AK