2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints: power train
1,575 reports, newest first. Show all
Power train, Jan 28, 2010
OWNER OF A 2002 FORD EXPLORER XLT AND CONTINUALLY HAVE THE OVER DRIVE OFF LIGHT FLASHING ON THE DASHBOARD. ALSO THE TRANSMISSION SLIPS AND WHEN I TAKE IT IN TO DEALER THEY TELL ME THAT THEY CAN'T DO ANYTHING ABOUT THIS. I FEEL THAT THIS IS A REAL SAFETY ISSUE AND A NATIONAL RECALL IS IN ORDER. IF YOU SEARCH THE WEB YOU WILL FIND HUNDREDS IF NOT THOUSANDS OF THIS EXACT SAME CASE. PLEASE LOOK INTO THIS ASAP! TW*
Power train, Jan 26, 2010
TRANSMISSION DOES NOT SHIFT. *TR
Power train, Jan 24, 2010
OVERDRIVE LIGHT FLASHES SLIPPING IN GEARS TRANSMISSION GOING OUT. *TR
Power train, Jan 23, 2010
MY 2002 FORD EXPLORER HAS 53,151 MILES ON IT AND THE TRANSMISSION FAILED. I WAS NOT INVOLVED IN ANY AUTOMOBILE ACCIDENTS NOR DID I ABUSE THIS VEHICLE IN ANY WAY. THE FIRST INDICATOR OF A PROBLEM WAS THE O/D OFF LIGHT BEGAN TO BLINK INTERMITTENTLY. THEN THE SERVICE ENGINE SOON LIGHT CAME ON. AFTER THAT THE TRANSMISSION WAS SLIPPING AND TAKING AN EXCESSIVE AMOUNT OF TIME TO SHIFT GEARS. I HAVE MAINTAINED THIS SUV WITH REGULAR OIL CHANGES AS WELL AS OTHER ROUTINE MAINTENANCE. THIS IS MY ONLY VEHICLE AND I NEED IT TO COMMUTE TO WORK SO I HAD TO HAVE IT REPAIRED. I CALLED THE FORD CONSUMER HOTLINE AND EXPLAINED THE PROBLEM. THEY REFUSED TO GIVE ME ANY ASSISTANCE: NO COURTESY REPAIR NOR ANY DISCOUNT ON ANOTHER TRANSMISSION. I PURCHASED A REMANUFACTURED TRANSMISSION AND HAD IT INSTALLED. IT WAS AN EXTREMELY COSTLY REPAIR. *TR
Power train, Jan 21, 2010
OD LIGHT FLICKERING. DIAGNOSED AS TRANSMISSION TORQUE CONVERTER PROBLEM. MANY HAVE REPORTED THIS PROBLEM WITH EXPLORER XLTS AND FORD HAS DONE NOTHING BUT MAKE $1000 EACH TIME. CAUSES TRANSMISSION TO SLIP. *TR
Power train, Jan 20, 2010
I WAS DRIVING HOME FROM WORK TONIGHT AND MY 2002 FORD EXPLORER WOULD NOT GO INTO SHIFTING GEAR. IT STARTED BUCKING A LITTLE WHEN I SLOWED DOWN AND TRIED TO ACCELERATE AGAIN. THE O/D LIGHT STARTING BLINKING LIKE CRAZY. BY THE TIME I GOT HOME I COULD ONLY DRIVE ABOUT 25 MILES AN HOUR. I ONLY HAVE 49,653 MILES ON MY VEHICLE!! MY WARRANTY FOR 6 YEARS IS GONE BUT I CAN'T AFFORD TO GET A NEW TRANSMISSION. I WENT ONLINE AND WAS SHOCKED TO SEE HOW MANY PEOPLE THIS HAS HAPPENED TO. PLEASE FORCE FORD INTO A RECALL. I BOUGHT THIS NEW AND HAVE TAKEN EXCELLENT CARE OF MY VEHICLE HOPING IT WOULD LAST FOR A LONG TIME. *TR
Power train, Jan 18, 2010
2002 FORD EXPLORER RATTLE FROM TRANS,O/D LIGHT FLASHES WHEN GOING UP A HILL. DOES NOT SHIFT PROPERLY SOMETIMES. *TR
Power train, Jan 17, 2010
2002 FORD EXPLORER TRANSMISSION FAILURE, HAD DO REPLACE TRANSMISSION AT 102,000 MILES. *TR
Power train, Jan 15, 2010
TRANSMISSION IS SLIPPING AND THE O/D LIGHT IS BLINKING. *TR
Power train, Jan 15, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE MODULE THAT CONTROLS THE FOUR WHEEL DRIVE FAILED WHILE DRIVING 25 MPH. THE CONTACT TOOK THE VEHICLE TO A FORD DEALER TO HAVE THE FOUR WHEEL DRIVE MODULE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE MODULES WERE ON BACK ORDER AND WOULD NOT BE AVAILABLE FOR 30 DAYS. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK DURING INCLEMENT WEATHER AND RAINY DAYS. THE FAILURE MILEAGE WAS 87,277. UPDATED 02/1710 *BF UPDATED 02/19/10
Power train, Jan 13, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE RPM'S INCREASED EXCESSIVELY HIGH. THERE WAS A NO POWER RESPONSE WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TRANSMISSION WAS REPLACED. IN ADDITION, ON A SEPARATE OCCASION THE IDENTICAL FAILURES OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 61,299. THE CURRENT MILEAGE WAS 155,000. UPDATED 2/17/10 *CN THE CONSUMER STATED THE TRANSMISSION WAS NOT SHIFTING INTO 3RD GEAR. THE TRANSMISSION WAS REPLACED TWICE. UPDATED 02/22/10.*JB
Power train, Jan 11, 2010
2002 FORD EXPLORER TRANSMISSION - OVERDRIVE SYMBOL FLASHING - NO INDICATION THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WOULD NOT GO PASS 3RD GEAR. *TR
Power train, Jan 9, 2010
2002 FORD EXPLORER TRANSMISSION MULTIPLE FAILURE- THIS TRANSMISSION WAS REPLACED AS DEFECTIVE TWO TIME, FIRST AT AROUND 60,000 MILES THEN AGAIN AT NEAR 150,000 MILES. NOW THE TRANSMISSION HAS FAILED AGAIN, THIS TIME FAILING TO SHIFT WHILE ENTERING A BUSY HIGHWAY THEN ERRATICALLY SLAMMING INTO GEAR THEN REVVING HIGH AND SLIPPING AS TRAFFIC MANEUVERED TO AVOID THE SLOWING VEHICLE. *TR
Power train, Jan 8, 2010
TRANSMISSION SPUTTERS AND JERKS IN THIRD GEAR AROUND 40MPH. I BOUGHT THIS CAR USED WITH 108,000 MILES ON IT. THIS IS MY SECOND DAY DRIVING IT, AND I'M WORRIED I JUST WASTED THOUSANDS OF DOLLARS! FROM ALL THE CONSUMER WEBSITES I HAVE READ FORD IS AWARE OF THIS PROBLEM AND IS DOING NOTHING TO RECTIFY THE SITUATION. PLEASE RECALL THIS TRANSMISSION AND MAKE FORD FIX MY CAR. LUCKILY THERE'S A "LEMON LAW" IN MY STATE AND THE DEALER I PURCHASED FROM WILL HAVE TO HELP ME OUT. *TR
Power train, Jan 8, 2010
THE 2002 FORD EXPLORER HAS A SEVERE TRANSMISSION ISSUE THAT NEEDS TO BE RESEARCHED. MY FORD TRANSMISSION DISSENGAGES WHEN YOU BREAK. THIS IS A DEFECT AND A SAFETY ISSUE. SINCE I DON'T KNOW WHEN THE TRANSMISSION DISENGAGES I WILL REV THE ENGINE (THINKING THE CAR SHOULD GO FORWARD ) AND THE ENGINES REVS THEN AFTER A DELAYED RESPONSE WILL SLAM THE CAR INTO GEAR AND JERK THE CAR FORWARD. THIS JERK COULD CAUSE ME TO HIT SOMETHING OR SOMEONE SINCE I'M NOT EXPECTING THE CAR TO MAKE THAT RESPONSE. THERE ARE A LARGE PEOPLE EXPERIENCING TRANSMISSION PROBLEMS WITH THE 2002 FORD EXPLORER TRANSMISSION (SEE REFERENCE BELOW) I THINK NHTSA SHOULD DO AN INVESTIGATION ON THE ISSUE TO SEE IF THERE IS REALLY A SYSTEMIC ISSUE WITH THE 2002 FORD EXPLORER TRANSMISSION THAT SHOULD BE RECALLED AND POSSIBLE SAFETY ISSUE: REFERENCE: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/ HTTP://WWW.LEMONLAWCLAIMS.COM/2002_FORD_EXPLORER_TRANSMISSION HTTP://WWW.FORDPROBLEMS.COM/EXPLORER/TRANSMISSION-FAILURE.SHTML. *TR
Power train, Jan 6, 2010
AUTOMATIC SHIFTER BROKE OFF FROM COLUMN DURING DRIVING. *TR
Power train, Equipment, Jan 6, 2010
WHILE DRIVING WITH MY FAMILY ON A BUSY EXPRESSWAY IN CHICAGO,MY TRANSMISSION BEGAN TO FLASH WARNING LIGHTS,"CHECK TRANSMISSION",O/D OFF LIGHT STARTED TO FLASH AND CHECK ENGINE LIGHT TURNED ON.TRANSMISSION ALSO STARTED TO SURGE AND SLOW DOWN.I REACHED A SPOT WHERE I COULD PULL OVER AND CHECKED THE OWNERS MANUAL. THE MANUAL SAID TO SEE THE FORD DEALER,IN WHICH I DID.THEY ACTED AS IF THEY DIDN'T KNOW WHAT THE PROBLEM WAS. THE SERVICE MANAGER SAID "HE WOULD HAVE TO HOOK IT UP TO A COMPUTER TO SEE WHAT THE PROBLEM WAS"($200.00)THE TOLD ME I NEEDED A"NEW TRANSMISSION.($2,500.00).THROUGH RESEARCH ONLINE"AUTOBEEF" WEBSITE I FOUND THAT FORD MOTOR CO. HAS KNOWN ABOUT THIS TRANSMISSION PROBLEM FOR YEARS! I CALLED OTHER FORD DEALERS TO FIND OUT WHAT THEY WOULD SAY. THEY ALL WANTED ME TO BRING IT IN AND PUT IT ON THEIR COMPUTERS. (AROUND$200.00)I'M GLAD I WAS DRIVING INSTEAD OF MY WIFE! I WONDER HOW LONG IT WILL TAKE FORD TO ADMIT THAT THEY HAVE A DEFECTIVE TRANSMISSION? THEY CONTINUE TO ACT LIKE YOU'RE THE FIRST PERSON TO HAVE THIS PROBLEM AND CHARGE YOU A COUPLE HUNDRED DOLLARS TO CHECK IT OUT."REAL GOOD SCAM". *TR
Power train, Jan 6, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT 65 MPH THE TRANSMISSION FAILED. THE VEHICLE ALMOST CAUSED A CRASH ON THE HIGHWAY. THE CONTACT CALLED THE MANUFACTURER AND IS WAITING ON A RESPONSE REGARDING THE REPAIR. HE CONTACT FEELS THE TRANSMISSION FOR THIS YEAR MAKE AND MODEL SHOULD BE RECALLED SINCE THEIR ARE NUMEROUS COMPLAINTS REGARDING THEM. THE FAILURE MILEAGE WAS 93,000.
Power train, Jan 5, 2010
TAKING KIDS TO SCHOOL TRANSMISSION FAILED -PULLED OUT INTO TRAFFIC FROM STOP TRANS. WAS IN DRIVE 1ST OK 2ND OK THIRD WOULD NOT ENGAGE & ENGINE OVERREVED. THIS CAUSED VERY DANGEROUS NEAR MISS & POTENTIALLY MULTIPLE CAR PILE UP- I RECEIVED NO WARNING LIGHT CHECK ENGINE ANYTHING WAS RUNNING FINE WITH NO SIGNS OF TROUBLE JUST,WENT OUT. *TR
Power train, Jan 3, 2010
STARTED VEHICLE PUT INTO GEAR AND CAR WILL NOT MOVE WON'T GO IN REVERSE WON'T GO INTO DRIVE. WILL GO INTO GEAR BUT WILL NOT MOVE FORWARD OR BACKWARD. I HAVE HAD VARIOUS PROBLEMS WITH THIS VEHICLE JUST GOT IT OUT OF THE SHOP FOR 1600.00 IN THE MIDDLE OF NOVEMBER 2009 FOR WHEEL BEARINGS , TIE RODS, AND OIL CHANGE. NOW WITHIN LESS THAN 2MTHS I AM STUCK WITHOUT A VEHICLE TO GET TO WORK AGAIN. PLEASE HELP BILL COLLINS FORD DOESN'T SEEM TO GIVE ME ANY HELP JUST CONSTANT REPAIR WORK AND HIGH COSTS WITH NO REPAIRS REALLY BEING DONE. *TR
Power train, Dec 30, 2009
FORD EXPLORER 2002 - TRANSMISSION FAILURE. *TR
Power train, Dec 28, 2009
I HAVE HAD TO REPLACE MY TRANSMISSION TWICE IN THE PAST 18 MONTHS AND NOW IT'S SLIPPING AGAIN. IT JUST HAPPENS ALL HE SUDDEN AND MY CAR RAMPS UP AND THEN TAKES OFF JERKING US AS WE ARE DRIVING. IT'S RIDICULOUS THAT THIS HASN'T BEEN RECALLED ALREADY. THE O/D LIGHT COMES ON AND IT RAMPS UP TO 4000 RPMS BEFORE I HAVE TO TAKE MY FOOT OFF THE GAS TO GET THE TRANSMISSION TO SWITCH. *TR
Power train, Dec 28, 2009
I NOTICED AROUND JULY OF 2009 THAT MY 2002 FORD EXPLORER WAS ACTING LIKE IT WASN'T GETTING ANY GAS. I HAD IT HOOKED UP TO AN ANALYZER AND THEY TOLD ME I NEEDED TO REPLACE MY MASS AIR FLOW SENSOR. DECEMBER 28, 2009 - $135.00. SO I DID, IT STILL WOULD NOT SHIFT INTO ANY GEARS. I WAS HAVING TO SHIFT THE GEARS MYSELF BY LETTING OFF THE GAS A LITTLE AND THEN ACCELERATING AGAIN. TURNS OUT MY TRANSMISSION IS GOING OUT AND THE CAR ONLY HAS 110,000 MILES ON IT. *TR
Power train, Dec 28, 2009
ON NOV. 28 2009, I PURCHASED A 2002 FORD EXPLORER XLT 4.0L AUTOMATIC TRANSMISSION 4X4. WITH 80,000 MILES. ON DEC. 10. 2009, THE EXPLORER STARTED NOT GOING INTO ANY GEAR. THEN YOU HAVE TO KEEP TRYING EACH GEAR FINALLY AFTER A FEW MINUTES IT WILL GO INTO REVERSE, BUT FOR THE FIRST 10 MINUTES OF DRIVING IT JERKS AND CLANGS GOING TO DIFFERENT GEARS. DEALER WON'T DO ANYTHING. *TR
Power train, Dec 25, 2009
2002 FORD EXPLORER O/D LIGHT FLASHED ON AND OFF ON HIGHWAY ENGINE STARTED TO RACE AND VEHICLE SLOWED DOWN. WHEN TRYING TO START FROM A RED LIGHT THE TRANSMISSION FEELS LIKE IT IS SLIPPING. VEHICLE HAS UNDER 100,000 MILES AND HAS ALWAYS BEEN PROPERLY MAINTAINED INCLUDING A COMPUTER UPGRADE FROM MY DEALER (AT MY EXPENSE) THAT WAS SUPPOSED TO FIX THE TRANSMISSION THAT I COMPLAINED ABOUT WHEN THE TRUCK WAS STILL UNDER WARRANTY. *TR