2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints: power train
1,575 reports, newest first. Show all
Power train, Jan 7, 2009
2002 FORD EXPLORER XLT. TRANSMISSION PROBLEM, OD LIGHT FLICKERS, TRANNY SLIPPING. MY WIFE WAS PUT IN GRAVE DANGER TRAVELING AT A REASONABLE SPEED IN MODERATE TO HEAVY TRAFFIC. SEARCHING THE WEB FOR OTHER ISSUES I FOUND A HOST OF THE SAME PROBLEMS WITH THE SAME MODEL AND YEAR. HERE IS A LINK TO THE SITE I VISITED...HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/O_D_LIGHT_IS_BLINKING.SHTML THIS VEHICLE SHOULD BE RECALLED BY FORD! WITH SUCH A OVERWHELMING RESPONSE ON THIS SITE ONE CAN ONLY IMAGINE HOW MANY OTHERS HAVE NOT FOUND THE SITE. *TR
Power train, Jan 6, 2009
I HAVE A 2002 FORD EXPLORER AND THE GEAR SHIFT LEVER BROKE. I FOUND 27 COMPLAINTS ON THE SAME PROBLEM HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/STEERING/GEAR_SHIFT_BROKE_OFF.SHTML WHEN WE BOUGHT THE EXPLORER WE TOLD THE SALESMAN THAT IT WAS HARD TO GET OUT OF PARK AND HE SAID HE FIXED IT. *TR
Power train, Jan 4, 2009
I WAS DRIVING HOME FROM FLORIDA IN MY 2002 FORD EXPLORER. THE O/D LIGHT STARTED BLINKING. I WAS TOWING A TRAILER AND PULLED OVER ON THE SIDE OF THE ROAD TO SEE IF IT NEEDED COOLED OFF. THE O/D LIGHT CONTINUED TO FLASH, MEANWHILE WHILE I WAS TOWING THE VEHICLE STARTED JERKING LIKE A HUGE HAMMER WAS HITTING THE TRANSMISSION. *TR
Power train, Electrical system, Jan 4, 2009
FORD EXPLORER O/D FLASHING AND CHECK TRANSMISSION COMING ON IT WAS AT THE FORD DEALER FOR 3 WEEKS THEY SAID IT WAS MY PCM AND NOW THEY ARE SAYING IT A WIRING PROBLEM BUT MY CAR IS DOING THE SAME THING IT WAS BEFORE I TOOK IT TO THEM. *TR
Power train, Jan 2, 2009
I HAVE A 2002 FORD EXPLORER 2WD, SIX CYLINDER. IT HAS APPROXIMATELY 86,000 MILES AND I JUST SPENT $2,000 REPLACING THE TRANSMISSION. I NOW HAVE TO HAVE THE REAR END CHECKED DUE TO A ROAR THAT IS SO LOUD IT IS IMPOSSIBLE TO HEAR THE RADIO. THIS VEHICLE HAS BEEN MAINTAINED AND DRIVEN IN A VERY CONSERVATIVE MANNER. I UNDERSTAND THAT FORD IS AWARE OF THESE PROBLEMS BUT WILL NOT STAND BEHIND THE VEHICLE WITH SERVICE. WE ARE ON OUR OWN. *TR
Power train, Jan 2, 2009
THE O/D LIGHT ON MY 2002 FORD EXPLORER STARTED FLICKERING ABOUT A MONTH AGO. FOUR DAYS AGO, I NOTICED THAT MY TRUCK WOULDN'T GO FROM SECOND TO THIRD GEAR WHILE DRIVING. I WILL GET UP TO 25 MPH AND THE TRUCK WOULD REV UP TO 3500 RPMS AND NOT CHANGE GEARS. I HAVE TO EASE UP OFF THE GAS AND LET THE RPMS DROP AND THEN ACCELERATE AGAIN AND THAT'S HOW IT CHANGES GEARS. *TR
Power train, Jan 2, 2009
OVERDRIVE OFF LIGHT STARTED BLINKING, TOOK IT INTO A TRANSMISSION SHOP JUST IN CASE. THE OD UNIT WENT BAD CAUSING AN INTERNAL LOCK IN THE TRANNY. IT COST $3000 TO FIX, AND FROM WHAT I AM READING THIS IS HAPPENING QUITE A BIT TO THOUSANDS OF PEOPLE OUT THERE THAT BOUGHT THIS YEAR OF EXPLORER. IF ANYONE KNOWS OF ANYTHING ELSE THAT CAN BE DONE TO MAKE FORD PAY FOR THIS PLEASE LET ME KNOW. *TR
Suspension, Parking brake, Power train, Other or unspecified, Jan 1, 2009
2002 FORD EXPLORER WITH BROKEN COIL SPRING, CRACK UNDER REAR WINDOW, AND TRANSMISSION SLIP, BROKEN PARKING BRAKE SHOES IN ASSEMBLY. SAME COMPLAINTS THAT SEEM TO BE COMMON. AND SAME WITH EVERYONE ELSE, NO HELP FROM FORD. *TR
Steering, Power train, Electrical system, Tires, Dec 31, 2008
IT STARTED VERY EARLY AFTER BUYING THE 2002 FORD EXPLORER...ELECTRICAL PROB..COULDN'T GET VEH STARTED...100 MILES AWAY FROM HOME DEALERSHIP....TOWED TO CLOSEST FORD DEALERSHIP...FIXED; OR SO WE THOUGHT. SAME THING HAPPENED A WEEK LATER. HOME DEALERSHIP ADVISED US THAT THE OTHER DEALERSHIP INSTALLED THE WRONG PART AND IT COULD HAVE CAUSED LIFE-THREATENING PROBLEMS....WE CONTACTED THE OTHER DEALERSHIP AND ADVISED THEM WHAT OUR HOME DEALERSHIP SAID...OF COURSE THE DEALERSHIP DENIED THIS...ANYWAY...HOME DEALERSHIP INSTALLED NEW PART...VEH OK....THEN WHEEL BEARINGS HAD TO BE REPLACED IN FRONT 1ST LEFT SIDE-THEN RIGHT. (THIS WAS AFTER THE REAR END WAS REPLACED) BOY, WAS THAT A MAJOR FIGHT WITH THE HOME DEALERSHIP! NOW! THE TRANSMISSION IS GONE!!!!! ISN'T THERE SOMETHING WE CAN DO? FORD HAS BEEN USING DEFECTIVE PARTS!!!!AND NOW ASKING FOR GOVERNMENT MONEY???!!!!FORD SHOULD BE PAYING FOR THIS! *TR
Power train, Dec 27, 2008
I AM HAVING PROBLEMS WITH MY 2002 FORD EXPLORER SPORT TRAC TRANSMISSION AND AM BEING TOLD THAT IT NEEDS TO BE REPLACE AT A COST OF 3200.00 OF WHICH I CAN NOT AFFORD RIGHT NOW AS I LIVE ON A FIXED INCOME, THERE IS A KNOWN PROBLEM WITH THIS TRANSMISSION THAT FORD MOTOR COMPANY WILL NOT ADDRESS.... PLEASE MAKE FORD FIX THIS PROBLEM I NEED MY CAR TO GET TO WORK. *TR
Steering, Power train, Dec 26, 2008
GEAR SHIFTER BROKE OFF STEERING COLUMN IN 2002 FORD EXPLORER. WHEN PUTTING VEHICLE IN PARK THE GEAR SHIFTER BROKE OFF, LEAVING THE VEHICLE INOPERABLE. IT WAS TOWED TO THE DEALER AND THEN DRIVEN TO OUR HOME. LEARNED FORM INTERNET SEARCH OF AT LEAST 26 SIMILAR COMPLAINTS REGARDING 2002 FORD EXPLORER AUTOMATIC. *TR
Power train, Dec 21, 2008
THE NOT IN OVERDRIVE LIGHT STARTED BLINKING. AFTER SHUTTING OFF THE ENGINE I RESTARTED AND THE LIGHT WENT OFF. SHORTLY THE TRANSMISSION STARTED SLIPPING. AND NOW THE ENGINE RACES AND THE CAR WONT MOVE THERE IS ONLY 33000 MILES ON THE CAR I AM THE ORIGINAL OWNER. *TR
Power train, Dec 17, 2008
LIKE OTHERS ON YOUR BLOG, MY 2002 EXPLORER O/D LIGHT IS FLASHING. I WAS LUCKY AND HAD A FRIEND WHO COULD REBUILD THE BROKEN PARTS FOR $950 INSTEAD OF THE $3,000 FOR A NEW TRANSMISSION. WHEN I DID SOME RESEARCH ON THIS, IT WAS STARTLING HOW MANY COMPLAINTS HAVE BEEN LOGGED ABOUT THE TRANSMISSION. I AM NOT SURPRISED THAT FORD IS UNWILLING TO DO ANYTHING ABOUT THIS. AFTER ALL, THIS IS THE SAME COMPANY WHO TRIED TO COVER UP THE FACT THE PINTO WAS A FIRE BOMB. *TR
Power train, Dec 15, 2008
I HAVE A '02 FORD EXPLORER XLT WITH 91,000 MILES AND THE 'O/D OFF' LIGHT NOW FLASHES CONSTANTLY. IN HAVING A AUTOMOTIVE MECHANIC LOOK AT IT AND IN DOING RESEARCH ONLINE, I HAVE COME TO FIND OUT I WILL NEED A NEW TRANSMISSION! BASED ON RESEARCH IT APPEARS THERE ARE HUNDREDS OF COMPLAINTS OF THIS SAME ISSUE AND FORD IS APPARENTLY DOING NOTHING TO CORRECT IT. OBVIOUSLY WITH THE POPULARITY OF THE EXPLORER IT WOULD COSTS THEM MILLIONS TO CORRECT THIS DEFECT. I FIND THIS DESPICABLE THAT A COMPANY FULLY KNOWS ABOUT AN ISSUE WITH THEIR VEHICLES YET DOES NOTHING TO BACK UP THEIR REPUTATION (AND WE WONDER WHY CAR COMPANIES ARE CRYING ABOUT BAILOUTS?!?!?). I AM IN NO POSITION TO AFFORD A $2-3K REPAIR AND THIS IS THE VEHICLE I USE TO GO BACK AND FORTH TO WORK. *TR
Power train, Dec 13, 2008
MY 2002 FORD EXPLORER GEAR SHIFT LEVER BROKE OFF. I WAS GOING TO PICK UP MY SON FROM SCHOOL, AND WHEN I PULLED IT OUT OF PARK TO PUT IT IN REVERSE THE SHIFTER BROKE OFF. I FOUND 26 COMPLAINTS OF THE SAME ISSUE AT HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/STEERING/GEAR_SHIFT_BROKE_OFF.SHTML IF THIS IS A CONTINUOUS PROBLEM WITH THIS YEAR OF VEHICLE I BELIEVE THERE SHOULD BE A RECALL. ON THIS SITE IT STATES THAT AT AN AVERAGE THIS ISSUE OCCURS AT 91,000 MILES, AND HAS A COST OF AN AVERAGE OF $950.00 TO FIX. MANY OF THE PEOPLE WHO POSTED COMMENTS SAID THEY HAD TO PAY $1,300.00 TO GET THIS PROBLEM FIXED. *TR
Power train, Dec 13, 2008
I REPLACED MY TRANSMISSION IN 2005 WITH A BRAND NEW ONE. I OWN A FORD EXPLORER JEEP 2005 AND IT NOW NEEDS ANOTHER TRANSMISSION. I SPOKE WITH SEVERAL PERSONS AND FORD HAS A HISTORY OF NEEDING TRANSMISSIONS, WHAT CAN I DO? *TR
Power train, Dec 11, 2008
FIRST THE CAR WOULD NOT ENGAGE INTO REVERSE OR DRIVE, THEN THERE IS A HESITATION WHEN ACCELERATING, THE O/D LIGHT COMES ON AND REVS THE ENGINE WHILE TRAVELING, SOMETIMES IT LURCHES FORWARD WHILE SITTING AT A LIGHT. *TR
Power train, Dec 10, 2008
I HAVE A 2002 FORD EXPLORER AND AT LESS THAN 90,000 MILES THE TRANSMISSION IS FAILING. IT TAKES 5-10 SECONDS TO ENGAGE AND THEN 'CLUNKS' AND JUMPS BADLY. ROUGH SHIFTING BETWEEN GEARS. AFTER SOME WEB RESEARCH I SEE THAT THIS IS IN FACT A COMMON PROBLEM IN THIS MODEL. THIS IS CRAZY. THE ESTIMATED COST OF REPAIR/REPLACEMENT IS OVER $3,000. *TR
Power train, Dec 9, 2008
2002 FORD EXPLORE 4L SIX, STARTING IN 2006 I BEGAN TO HAVE TRANSMISSION PROBLEMS, MY INITIAL PROBLEM DEVELOPED WHEN THE EXPLORER HAD AROUND 57,000 MILES, THE TRANSMISSION WOULD NOT SHIFT TO DRIVE. IN NOVEMBER 2008, NOW WITH ABOUT 74,000, MILES THE TRANSMISSION HAS DEVELOPED MORE PROBLEMS IT CURRENTLY JUMPS FORWARD WHEN I SHIFT TO DRIVE. AFTER CHECKING AUTOBEEF.COM, WITH OVER 500 COMPLAINTS POSTED, I FOUND OUT THAT THIS IS A RE-OCCURRING PROBLEM WITH 2002 FORD EXPLORER TRANSMISSIONS. THE INITIAL REPAIR COST OVER $700.00 AND I DO NOT KNOW WHAT IT IS GOING TO COST THE SECOND TIME. I BELIEVE THAT THIS TYPE OF PROBLEM SHOULD BE CHECKED BY YOUR AGENCY FOR POSSIBLE RECALL BECAUSE OF THE BURDEN IT PLACES ON CONSUMER TO KEEP REPAIRING THE PROBLEM. THIS MAY ALSO A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR
Power train, Dec 5, 2008
TRANSMISSION LIGHT BLINKING. TRANSMISSION SLIPPING. *TR
Power train, Dec 1, 2008
AFTER BUYING MY 2002 FORD EXPLORER USED IN 2006, I HAD NO PROBLEMS UNTIL AUG. OF 2008 WHEN O/D LIGHT STARTED BLINKING. AT THIS POINT, VEHICLE WAS JUST UNDER 80,000 MILES. TRANSMISSION SHIFTS ROUGH BETWEEN 2ND AND 3RD GEARS. WHEN TAKEN TO A REPAIR SHOP, WAS TOLD THAT IT IS A COMMON PROBLEM WITH THIS MODEL AND WOULD NEED TO SPEND $2000 FOR A TRANSMISSION REBUILD. UPON FURTHER INVESTIGATION, I WAS SURPRISED TO SEE MANY COMPLAINTS OF THE SAME NATURE REGARDING THE EXPLORER TRANSMISSIONS. THIS IS RIDICULOUS CONSIDERING I STILL HAVE 3 1/2 YEARS LEFT ON MY LOAN. FORD NEEDS TO RECALL THIS AND FIX THE PROBLEM. *TR
Power train, Nov 29, 2008
I OWN A 2002 FORD EXPLORER WITH A V8 AUTO TRANSMISSION. THIS TRANSMISSION HAS BEEN HAVING ISSUES SINCE I REACHED 60,000 MILES. IT WOULD TAKE OVER 5 SECONDS TO ENGAGE INTO GEAR WHICH COULD CAUSE AN ACCIDENT IF ON A STOPPED AND SWITCHING GEARS. THEN ONE DAY I AM DRIVING AND THE OVERDRIVE LIGHT BEGINS TO FLASH. I WENT HOME AND SINCE IT WAS A SATURDAY NIGHT , I DECIDED TO DO A GOOGLE SEARCH ON 2002 OVERDRIVE LIGHT FLASHING. OH BOY DID I WISH I KNEW THAT ALL 2002 FORD EXPLORERS ARE HAVING THIS ISSUE BEFORE I BOUGHT IT. FORD HAS PUT A SEALED TRANSMISSION IN THIS VEHICLE WHICH IS FLAT OUT DANGEROUS!! HOW CAN THEY PUT A TRANSMISSION INTO A VEHICLE THAT YOUR NOT EVEN ABLE TO CHECK YOUR FLUID LEVEL. YOUR TRANSMISSION COULD BE LOW CAUSING THE TRANSMISSION TO GO OUT, AND THE OWNER WOULD NEVER KNOW. NOT ONLY ARE THERE MASSIVE AMOUNTS OF EXPLORERS WITH THIS ISSUE, BUT WITH THE SAME EXACT ISSUE. BETWEEN 20 TO 30 MPH (GOING FROM 2ND TO 3RD) THE TRANSMISSION WILL SLIP ALLOWING THE VEHICLE RPM'S TO SOAR TO 5000 + AND THEN SLAMS INTO GEAR. IF YOU DO A INTERNET SEARCH THERE ARE THOUSANDS OF PEOPLE WITH THIS SAME EXACT ISSUE. SOME VEHICLES REPORT AS LOW AS 20,000 MILES WHEN THE TRANSMISSION FAILS. FORD SHOULD BE HELD RESPONSIBLE FOR PUTTING TRANSMISSIONS THAT ARE OBVIOUSLY FAULTY. READ THE THOUSANDS OF COMPLAINTS OUT THERE FROM THE HARD WORKING CONSUMER, AND I THINK YOU WILL AGREE. I HOPE TO HEAR BACK FROM YOU SOON ABOUT THIS ISSUE. *TR
Power train, Nov 26, 2008
2002 FORD EXPLORER WITH 81,000 AND TRANNY IS ALREADY ON THE WAY OUT. *TR
Power train, Nov 24, 2008
I HAVE A 2002 XLT EXPLORER WITH THE 4WD NOT WORKING. DURING MY RESEARCH ON THE INTERNET I HAVE DISCOVERED THAT WHEN THE BATTERY IS DISCONNECTED FOR REPLACEMENT THE 4X4 CM UNIT FAILS AND THE 4WD SYSTEM BECOMES INOP. FORD HAS RECOGNIZED THIS PROBLEM AND HAS UPGRADED THE MOTOROLA UNIT WITH THE END RESULT COSTING THE CONSUMER $500 FOR THE REPAIR. THIS IS A SAFETY FEATURE BECAUSE THE VEHICLE RUNS IN 4X4 AUTO ADJUSTING THE DRIVETRAIN TO WEATHER CONDITIONS OPTIMIZING THE CONTROL OF THE VEHICLE.. THIS COMPONENT REPLACEMENT SHOULD BE QUALIFIED AS A RE-CALL BY FORD AND THE COST SHOULD NOT EFFECT THE CONSUMER. THIS IS A COMMON PROBLEM WITH THE 2002 EXPLORER VEHICLES AND IS MORE SERIOUS THEN THE FIRESTONE TIRE COMPLAINT. SINCE FORD RECOGNIZES THIS DEFECTIVE MODULE THEY SHOULD PAY FOR THE REPAIR. I'M SHOCKED THAT THIS DEFECTIVE PART THAT CONTROLS THE SAFETY PERFORMANCE OF THE 2002 EXPLORES HAS NOT ALREADY REGISTERED A RECALL. *TR
Power train, Nov 20, 2008
VEHICLE PURCHASED IN JULY OF 07 FROM DEALER WITH 75,000K. CURRENTLY HAS 86,000K, AND TRANSMISSION NEEDS REPLACED. VEHICLE BEGAN SLIPPING A MONTH AGO, AND NOW SLAMS INTO GEAR. I'M AFRAID TO TAKE IT OUT OF THE DRIVE WAY. I WENT TO THE FORD DEALER TO HAVE THE FLUIDS CHECKED, AND THEY REFUSED UNLESS I WOULD PAY FOR THE SERVICE INSPECTION. THESE TRANNY'S ARE MADE SO AS I CANNOT CHECK THEM MYSELF DUE TO THE ENCLOSED CASING. AFTER RESEARCHING, I FOUND OVER 300 INDIVIDUALS ON ONE WEB SITE WITH THE EXACT SAME PROBLEM. CALLED DEALER ABOUT SERVICE INSPECTION AND THEY WANT $100+ TO DO A DIAGNOSTIC CHECK BEFORE THEY WILL EVEN TALK ABOUT THE PROBLEMS. CONTACTED FORD MOTOR COMPANY DIRECTLY AND THEY INFORMED ME VIA EMAIL THAT THEY COOPERATE FULLY WITH THE NHTSA DURING INVESTIGATIONS AND I SHOULD TAKE MY VEHICLE TO MY LOCAL FORD DEALER TO HAVE IT SERVICED AND HAVE THEM CORRECT THE PROBLEM. THEY ALSO SUGGESTED I SHOULD DEAL DIRECTLY WITH THE SERVICE MANAGER AT THE LOCAL DEALERSHIP. I DO NOT WANT TO DEAL WITH ANYONE. I WANT FORD TO BE MADE TO TAKE RESPONSIBILITY FOR THE THOUSANDS OF INDIVIDUALS WHO PURCHASED THIS VEHICLE ON A PAYMENT PLAN AND ARE NOW STUCK WITH A LEMON THAT THEY CAN NEITHER AFFORD TO FIX OR REPLACE. I TOOK A LOAN ON THIS VEHICLE FOR OVER $10,000, AND THE FORD DEALERSHIP OFFERED ME $3000 TRADE-IN VALUE FOR IT LESS THAN A YEAR AFTER PURCHASE. WHAT DOES THAT TELL YOU ABOUT THE VEHICLE ITSELF. IF THEY KNOW IT ISN'T WORTH ANYTHING, THEY SHOULD BE MADE TO RECTIFY THE SITUATION. I AM CURRENTLY MAKING A MONTHLY PAYMENT ON A VEHICLE THAT IS NOT ABLE TO BE MOVED FROM MY DRIVE-WAY. AFTER RESEARCHING AND SPEAKING WITH OTHERS WITH THE SAME VEHICLE YEAR, MAKE AND MODEL, I HAVE NOT FOUND ONE THAT HAS NOT HAD THE SAME PROBLEMS. *TR