2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints: power train
1,575 reports, newest first. Show all
Power train, Aug 1, 2007
MY VEHICLE HAS A LOUD HUMMING NOISE WHEN ACCELERATING AT ANY SPEED. THE MECHANICS AT THE FORD GARAGE SAY THE REAR DIFFERENTIAL NEEDS REPAIRS. I HAD OTHER WORK DONE THAT DAY DUE TO THE LOUD ROAD NOISE. I HAD A WHEEL BEARING REPLACED, BUT STILL HAVE A LOT OF NOISE. THEY SAID THE REPAIR COULD WAIT AWHILE(THEIR SUGGESTION DUE TO THE ALREADY LARGE EXPENSE) I HAD THIS SAME REPAIR DONE IN 2006 AND 2005. *JB
Suspension, Power train, Aug 1, 2007
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE DEALER INFORMED THE CONTACT THAT THE COIL SPRING ON THE REAR PASSENGER SIDE SUSPENSION FAILED. THE DEALER DID NOT STATE THE CAUSE OF THE FAILURE. AS OF AUGUST 1, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT STATED THAT THE COIL SPRING ON THE REAR DRIVER SIDE SUSPENSION FAILED JUNE 2005. HE ALSO STATED THAT THE TRANSMISSION FAILED AT 79,835 MILES. THE CURRENT AND FAILURE MILEAGES WERE 79,835. UPDATED 02-04-08. *KB THE CONSUMER DISCOVERED HE DIDN'T HAVE 3RD GEAR. UPDATED
Power train, Jul 28, 2007
2002 FORD EXPLORER XLT, ABOUT 62000 MILES. DIFFERENTIAL NOISE STARTED ABOUT 2 MONTHS AGO ALONG WITH A RIGHT AXLE SEAL LEAK. NOISE IS SPEED RELATIONAL, STARTS AT ABOUT 30 MPH AND INCREASES IN FREQUENCY LINEARLY WITH SPEED. NOISE LEVEL ALSO INCREASES WITH INCREASING SPEED. DIFFERENTIAL, ALTHOUGH LEAKING SLIGHTLY, STILL MAKES SAME NOISE WHEN TOPPED OFF WITH SYNTHETIC DIFFERENTIAL FLUID. THROUGH RESEARCH I HAVE DISCOVERED THIS TO BE AN ENDEMIC PROBLEM WITH 2002 AND 2003 EXPLORERS WITH HUNDREDS OF OCCURRENCES NOTED IN VARIOUS PLACES ON THE WEB. MANY MECHANICS REPORT THAT IF THE PINION RETAINING BOLT FAILS, THE DIFFERENTIAL WILL LOCK UP BOTH REAR WHEELS SIMULTANEOUSLY CAUSING LOSS OF CONTROL. I HAVE NOT READ WHERE THIS HAS ACTUALLY HAPPENED BUT THE NOISE IS VERY LOUD AND PEOPLE RIDING IN MY CAR ALWAYS NOTICE IT. I BELIEVE THAT FORD SHOULD STEP UP THE PLATE ON THIS ONE. I HAVE OWNED NOTHING BUT FORDS FOR MANY YEARS AND I DRIVE AN EXCURSION. I WAS REFERRED TO THIS SITE BY A POST ON WWW.CARCOMPLAINTS.COM. *JB
Steering, Power train, Jul 26, 2007
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DIFFERENTIAL FAILED ON HIS VEHICLE. THE COMPONENT WAS REPLACED IN JULY OF 2004. THE GEARS IN THE DIFFERENTIAL WERE WEARING OUT QUICKLY AND THE DIFFERENTIAL BEGAN TO LEAK FLUIDS OUT OF THE PINION SEAL. THE CONTACT HEARD A HOWLING AND GROANING SOUND WHILE DRIVING THE VEHICLE 55 MPH. HE STATED THAT THE GEAR SHIFT LEVER LOCKED UP ON MANY OCCASIONS. THE FOUR-WHEEL DRIVE ALSO LOCKED UP IN APRIL OF 2007 WHILE MAKING A U-TURN. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 67,200. THE CONSUMER PROVIDED REPAIR INVOICES PERTAINING TO THE DEFECT. UPDATED 09/05/07 *TR
Power train, Jul 26, 2007
REAR DIFFERENTIAL SEAL BAD. *TR
Power train, Jul 26, 2007
AT 95,000 MILES THERE WAS A REAR END HOWL AT SPEEDS BETWEEN 50-75 MPH. I E-MAILED A COMPLAINT TO FORD MOTOR CORP. AND ASKED IF THEY COULD FIX IT. THEY REPLIED THAT THERE WASN'T ANYTHING THEY COULD DO. *JB
Power train, Jul 25, 2007
TRANSMISSION HAS TO BE REPLACED. *JB
Power train, Jul 23, 2007
AT 65,000 MILES I HAD TO HAVE BOTH CLUTCH PACKS IN THE DRIVE TRAIN REPLACED AT A COST OF $300. AT 72,000 MILES THE TRANSMISSION FAILED AND THE COST WAS $1,750. JUST RECENTLY AT 91,000 MILES THE GEAR SHIFT (PRNDL) FELL OFF OF THE STEERING WHEEL AND IS CURRENTLY SITTING AT A DEALERSHIP WAITING FOR A "BACK ORDERED" PART. *TR
Power train, Jul 14, 2007
THE CAR HAD NO REVERSE AT TIMES. WHEN IT SHIFTED INTO REVERSE, IT WAS VERY JERKY. EVENTUALLY REVERSE WAS LOST. GRINDING NOISE AT APPROXIMATELY 30 MILES PER HOUR. TRANSMISSION COMPLETELY REBUILT AT A COST OF $2700. CAR HAD ONLY 67,000 MILES. I STILL HAVE THE GRINDING NOISE AND OCCASIONALLY THE O/D LIGHT COMES ON DUE TO SENSOR IN 4TH GEAR. FORD SHOULD BE ASHAMED. *TR
Power train, Jul 6, 2007
2002 FORD EXPLORER XLS 4X4 MAN TRANS. REAR DIFFERENTIAL NOISES. FLUID CHANGE DID NOT HELP. *TR
Power train, Jul 5, 2007
2002 FORD EXPLORER XLT TRANSMISSION FAILURE. DRIVING VEHICLE ON HIGHWAY WAS EASY. TRANSMISSION HAS BEEN REGULARLY MAINTAINED. THERE HAVE BEEN NUMEROUS COMPLAINTS FOR THIS SPECIFIC PR YET NO ONE HAS TAKEN ACTION SUITABLE TO HAVE FORD RECALL THE TRANSMISSION. FORD DEALER SAYS THEY KNOW IT IS A DEFECTIVE DESIGN BUT FORD WILL NOT TAKE ACTION TO CORRECT THE PROBLEM. IT IS A PITY THAT SOMEONE WILL HAVE TO BE SEVERELY INJURED OR KILLED BEFORE ANYTHING WILL BE DONE. *AK
Power train, Jun 29, 2007
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED TO ACCELERATE AND SHIFT INTO SECOND GEAR. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE OVERHAULED. AS OF JUNE 29, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 54,000.
Power train, Jun 16, 2007
I OWN A 2002 FORD EXPLOERE AND TRANSMISSIONWAS GIVING ME PROBLEMS. ALSO, HAS SOME VABRATION IN REAR END AND FRONT END ,TOOK IT TO FORD ON WARANTY, AND THEY SAID NOTHING WAS WRONG . WELL NOW I HAVE A TRANSMISION PROBLEM AND OUT OF WARANTY, AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME, I WOULD HAVE TO PAY TO GET THE PROBLEM FIXED. BUT THEY SHOULD OF LOOK IN TO THIS PROBLEM WHEN I HAD THE CAR FOR A MONTH. NOW A YEAR LATER THE TRANSMISION WAS NO GOOD. *AK
Power train, Jun 13, 2007
2002 FORD EXPLORER TRANSMISSION PROBLEMS. SLIPS WHEN VEHICLE STARTS MOVING FROM STOPPED POSITION. DELAY BETWEEN REVERSE AND DRIVE. *AK
Power train, Jun 11, 2007
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHEN ATTEMPTING TO SHIFT INTO REVERSE, THE GEAR SHIFT BROKE INSIDE THE STEERING COLUMN. THE CONTACT STATED THAT THE GEAR SHIFT HAS ALWAYS BEEN DIFFICULT TO MOVE FROM THE PARK POSITION. THE DEALER STATED THAT THE GEAR SHIFTER WAS SHEERED OFF THE STEERING COLUMN. THE STEERING COLUMN WAS REPLACED. THE CONTACT STATED THAT SHE ALSO HAS TROUBLE INSERTING THE KEY INTO THE IGNITION. THE DEALER HAS NOT INSPECTED THE VEHICLE FOR THE IGNITION FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 66,000.
Power train, Jun 8, 2007
VIBRATION AND GRINDING AT LOW SPEED TURNS. TOLD BY FORD A DIFFERENTIAL CLUTCH PACKAGE IS NEEDED AT A COST OF $1,100. CALLED AROUND TO SEVERL DIFFERENT REPAIR SHOPS. FOUND A FORD DEALER TO REPAIR FOR $790 PLUS TAX. GETTING THE USUAL 12 MONTH 12,000 MILE WARRANTY. CALLED FORD RELATIONS FOR SOME RELIEF AND THEY OFFERED NONE BECAUSE I AM OUT OF WARRANTY. THIS IS CLEARLY A PROBLEM EXPERIENCED BY A LARGE NUMBER OF EXPLORER OWNERS. EVERYONE PLEASE SPEAK UP AND POST A COMPLAINT.
Power train, Jun 6, 2007
FLASHING O/D INSTRUMENT LIGHT
Power train, Jun 6, 2007
FLASHING O/D INSTRUMENT LIGHT
Power train, Jun 6, 2007
I FIRST PURCHASED MY 2002 FORD EXPLORER IN JULY OF 2004. AT THAT TIME I HAD THE FORD DEALERSHIP IN SWAINSBORO REPAIR THE REAR END DUE TO A GRINDING NOISE THAT IS EMITTED WHEN THE ACCELERATOR IS APPLIED. THE VEHICLE HAD APPROXIMATELY 60,000 MILES ON IT. NOW, THE VEHICLE HAS 105,000 MILES AND THE NOISE HAS RETURNED AND IS WORSE THAN EVER.
Power train, May 26, 2007
2002 FORD EXPLORER REAR END WHINES. *AK
Power train, May 25, 2007
TRANSMISSION BROKEN FORD DOESN T CARE BROUGHT IT TO SAM GALLOWAY FORD IN FORT MYERS AT LEAST 20 TIMES THEY FINALLY REFUSE TO TAKE VEHICLE INTO REPAIR WITH THE WORDS THERE IS NOTHING WRONG WITH IT TRANSMISSION SHIFTING HARD FROM 2-3 GEAR CAR IS SLOWER THEN A 4 CYLINDER NO POWER WHINING NOISE FROM UNDER THE HOOD IN THE MEAN TIME TRANSMISSION SLAMMING GEARS STILL NOTHING WRONG WITH IT HESITATING WHILE ACCELERATING GRINDING NOISES WHILE ACCELERATING WHINING FROM REAR END FORD STILL SAYS NOTHING WRONG TRANSMISSION WENT IN 1ST GEAR WHILE DRIVING 45 WIPED OUT ALOMST HIT A TREE STILL NOTHING WRONG CHECK ENGINE LIGHT IS ON FROM TIME TO TIME ERROR CODE SAYING FUEL SYSTEM BANK 2 HIGH VOLTAGE SYSTEM TOO RICH BROUGHT IT TO FORD ERROR CODES ERASED CAME BACK COUPLE DAYS LATER FORD SAYS THERE WHERE NO ERROR CODES
Power train, May 24, 2007
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO MAKE AN UNFAMILIAR NOISE. THE OVERDRIVE INDICATOR FLASHED REPEATEDLY AND THE VEHICLE BEGAN TO HESITATE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TRANSMISSION SHOP WHO REPLACED THE TRANSMISSION. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 61,800.
Power train, May 21, 2007
2002 FORD EXPLORER WITH 75000 MILES. DURING NORMAL DRIVING BEGAN TO HEAR A HOWLING/GRINDING SOUND FROM THE REAR AXLE. SEEMED TO BE A REAR DIFFERENTIAL PROBLEM THAT WAS A VERY COMMON AMONG 2002-2004 FORD EXPLORERS. NO RECALL HAS BEEN ISSUED. *AK
Power train, May 21, 2007
PURCHASED A 2002 FORD EXPLORER IN NOVEMBER 2001. IN OCTOBER/NOVEMBER 2004 HAD TO HAVE TRANSMISSION SERVICED WITH 30000 MILES ON IT. AT THAT TIME IT WAS REPAIRED UNDER WARRANTY. NOW, WITH 48700 MILES THE TRANSMISSION WAS AGAIN SHIFTING VERY ROUGHLY IN 2-3 AND 3-4 SHIFTS. FORD DEALERSHIP STATED THAT REPAIRS COSTS WOULD BE $890. SPOKE WITH FORD CUSTOMER SERVICE, AND THEY DECLINED TO ASSIST WITH THE COST OF THE REPAIR BECAUSE THEY SO GRACIOUSLY HELPED PAY FOR THE 3RD REPLACEMENT OF THE PLASTIC APPLIQUE ON THE REAR LIFTGATE GLASS EVEN THOUGH THE WARRANTY EXPIRED. BASED ON THE NUMBER OF COMPLAINTS FILED HERE AND ON OTHER INTERNET SITES THERE WAS CLEARLY AN ENGINEERING PROBLEM WITH THIS TRANSMISSION. COMPARING THE NUMBER OF TRANSMISSION COMPLAINTS FOR THE 2001 AND 2003 EXPLORERS TO THE 2002 AND IT WAS OBVIOUS THAT THE 2002 MODEL WAS DEFECTIVE.*AK
Power train, May 20, 2007
THE TRANSMISSION IN MY 2002 4WD FORD EXPLORER FAILED AT 73,000 MILES. I WAS TRAVELING ON A HIGHWAY WHEN THE PROBLEM OCCURRED. I WAS FORTUNATE THAT THE HIGHWAY WAS EMPTY AT THAT TIME WHEN THE TRANSMISSION FAILED. THE PROBLEM OCCURRED SUDDENLY AND I FEEL THAT MY LIFE COULD HAVE BEEN ENDANGERED IF MORE AUTOMOBILES WERE PRESENT ON THE HIGHWAY I WAS TRAVELING ON. I READ THAT SUDDEN TRANSMISSION FAILURE IS A VERY FREQUENT OCCURRENCE AMONG 2002 FORD EXPLORERS AND ALSO READ THAT FORD HAS NOT ADDRESSED THE PROBLEM THROUGH ANY SORT OF SAFETY RECALL PROCEDURE. WHEN I CALLED FORD TO SUBMIT A PATRON COMPLAINT FORD CONFIRMED THAT NO SAFETY RECALL HAD BEEN ISSUED. *TR