2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints: power train
1,575 reports, newest first. Show all
Power train, Mar 23, 2005
THE LUGS: BOLTS ON THE REAR DRIVER'S SIDE WHEEL HAVE BROKEN OFF TWICE CAUSING THE WHEEL TO COME OFF. THE FIRST TIME WAS IN OCTOBER 2004 AND SECOND TIME WAS IN JANUARY 2005. 1ST TIME I WAS GETTING ON THE EXPRESSWAY AND THE 2ND TIME I WAS JUST GETTING OFF THE EXPRESSWAY. THIS PROBLEM HAS COST ME OVER $2000 IN REPAIRS, TIME LOST ON MY JOB, BUT MORE IMPORTANTLY - IT COULD HAVE COST ME MY LIFE OR THE LIVES OF OTHERS. WHEN I SPOKE WITH A FORD REPRESENTATIVE, I WAS TOLD, " SORRY" AND SENT A CUSTOMER SATISFACTION SURVEY. I CAN'T BELIEVE THIS HAS NOT OCCURRED TO OTHERS. I AM RELUCTANT TO EVEN DRIVE THIS THING ANYMORE BUT OWE TOO MUCH ON IT TO GET RID OF IT. IF NOTHING IS DONE TO MAKE ME FEEL SAFE IN MY EXPLORER, THEN IT WILL BE THE LAST FORD PRODUCT I WILL EVER OWN AND WILL ENCOURAGE EVERYONE I COME IN CONTACT WITH TO AVOID FORD PRODUCTS AS WELL AND I'M GOING TO PUT A SIGN ON THE BACK FOR EVERYONE TO SEE LETTING THEM KNOW THAT THE EXPLORERER IS AN UNSAFE VEHICLE. ALL I WANT IS PEACE OF MIND WHEN DRIVING MY VEHICLE. *AK
Power train, Mar 22, 2005
2002 FORD EXPLORER HAS HAD 2 REBUILT TRANSMISSIONS AND OVER $1,800 IN TRANSMISSION WORK NOT RELATED TO THE REBUILT TRANSMISSIONS. *AK
Power train, Mar 21, 2005
TRANSMISSION FAILED DURING ORDINARY DRIVING. TRANSMISSION REQUIRED NEARLY THREE WEEKS TO REPAIR AT A COST OF $2,800.*AK
Power train, Mar 18, 2005
1ST TIME WAS THE REAR HOWLING NOISE AT HIGHWAY SPEEDS, PRIMARILY DURING ACCELERATION. IT WAS REMEDIED ONCE FOOT WAS OFF THE GAS PEDAL. INNER/OUTER AXLE BEARINGS, RACERS, PINION SEAL WERE REPLACED. 2ND INCIDENT OCCURED LESS THAN 30 DAYS, AND 3000 MILES LATER, WHEN THE TRUCK DECIDED TO PULL ME FROM 75 MPH TO 25 MPH IN SECONDS. THERE WAS A MAJOR LEAK UNDER THE REAR AXLE, AND THE TRUCK REQUIRED TOWING. THERE WAS A MAJOR REPLACEMENT TO THE REAR END, DO NOT HAVE THE DOCUMENTATION AT HAND, BUT IT WAS EXPENSIVE. NOW, 2 YEARS LATER, 30000 MILES LATER, THE REAR END NEEDS AN EXPENSIVE PART FOR REPLACEMENT. WHEN I MADE SHARP RIGHT/LEFT HANDED TURNS, THERE WAS A SHUDDER, A GRIND, THAT WAS COMING FROM THE REAR. FORD SERVICE NOTIFIED ME SAME DAY THAT A PACK NEEDS TO BE REPLACED FOR $725, ABOUT THE SAME REGION WHERE ORIGINAL PROBLEMS HAVE OCCURRED. SHOULD I EXPECT TO SEE SIMILAR PROBLEMS CONTINUING DURING THE NEXT 30K MILES? I FEEL THAT I HAVE BEEN PRETTY CARING TO THE VEHICLE BY HAVING IT SERVICED EVERY 3K MILES. DIDN'T SEE THIS COMING. HOW MANY MORE COMPLAINTS UNTIL RECALL?*AK
Power train, Mar 12, 2005
I HAVE A 2002 FORD EXPLORER XLS WHICH STARTED TO EXPERIENCE A WHINING NOISE FROM THE REAR END SHORTLY AFTER WARRANTY EXPIRED. IT CONTINUED TO GET WORSE. THE FLUID WAS CHECKED, ALL O.K. NOW AT 75,000 MILES THE REAR END HAS FAILED. COST TO REPAIR EST $1200 - $1500. THERE APPEARS TO BE A DESIGN OR DEFECTIVE PART ISSUE. DEALERS TELL ME THIS IS AN ISOLATED CASE, WHICH IS NOT TRUE AS I PERSONALLY KNOW 2 OTHER INDIVIDUALS WHO HAD SAME PROBLEM. *AK
Power train, Mar 11, 2005
DIFFERENTIAL HUMS AT 55-75 MPH. 50,000 MILES ON VEHICLE HUM STARTED AFTER WARRANTY PERIOD EXPIRED. READ THAT MANY OWNERS WITH THE SAME YEAR EXPLORER 2002 ARE EXPERIENCING THE SAME PROBLEM. FORD SHOULD BE RECALLING/REPAIRING THIS PROBLEM FREE OF CHARGE BECAUSE IT IS CLEARLY A FACTORY DEFECT. *AK
Power train, Mar 10, 2005
MY TRUCK IS STARTING TO HAVE PROBLEMS WITH SHIFTING IN TO 3RD GEAR, DEALERSHIP TOLD ME I'LL HAVE TO FIX TRANSMISSION OR REPLACEIT. MAJOR PROBLEM IN THESE TRANSMISSIONS, CRAPPY IDEA TO MAKE IT A SEALED TRANSMISSION. *AK
Power train, Mar 8, 2005
O/D LIGHT FLASHING ON A 2002 EXPLORER. RESULTING IN A NEW TRANSMISSION AFTER ONLY 50,000 MILES. IT'S A KNOWN PROBLEM, AND I HAVE TO SUFFER AND PAY FOR FORD'S FAILURE TO PROVIDE A RECALL OR COMPENSATION FOR OWNING THEIR EQUIPMENT.*AK
Power train, Mar 7, 2005
REAR DRIVE AXLE HAS EXCESSIVE GEAR WHINE UNDER LOAD FROM 50-70 MPH. *AK
Power train, Visibility, Latches/locks/linkages, Tires, Mar 7, 2005
WHILE DRIVING OVER 70 MPH VEHICLE VIBRATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETRERMINED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THE TIRES WHERE CUPPING AND HAD TO BE REPLACED. THE CONSUMER STATED THAT HE HAD TO DRIVE THE UNSAFE VEHICLE FOR 2 AND A HALF YEARS LIMITED TO NO HIGH SPEED TRAVELING. THE CONSUMER STATED THAT HE WOULD LIKE A REFUND. THE TAILGATE KEEPS LOCKING AND THE REAR DOOR CAN NOT BE OPENED FROM INSIDE. THE RIGHT FRONT WINDOW RATTLES WHIEN IT IS ALL THE WAY UP. *TC
Power train, Mar 4, 2005
TRANSMISSION FAILURE SHIFTING TO OVERDIRVE. DEALER RECOMMENDED REPLACEMENT. VEHICLE IS ONLY 37 MONTHS OLD. MILEAGE IS 50,000. *AK
Power train, Mar 4, 2005
THE 2002 EXPLORER WITH THE 5-SPEED AUTOMATIC TRANSMISSION DEFINITELY HAS MANUFACTURING FLAWS AND SHOULD EITHER BE REPLACED OR REPAIRED.*AK
Power train, Mar 4, 2005
PRIOR TO PURCHASE 6/03 @ 40K MILES, TRANS FLUID 2 QTS LOW, NOTHING ELSE ADDRESSED. APRIL '04 @ 50K MILES REPLACED LEAKS IN TRANSMISSIONS, CHARGED $200 DEDUCTIBLE. SEPT '04 REPLACED REAR DIFFERENTIAL, JAN '05 REPLACED REAR DIFF CLUTCH ASSEMBLY, NOW NEED WHOLE NEW TRANSMISSION AT 68000 MILES. *AK
Power train, Mar 1, 2005
THE TRANSMISSION ON MY 2002 EXPLORER STARTED SHUDDERING WHEN GOING UP HILLS, WHEN PASSING CARS, AND THERE IS A DELAY WHEN SHIFTING TO REVERSE. WHEN TRYING TO GET INTO REVERSE THERE IS ALSO VERY ROUGH SHIFTING WITH THE DELAY. THESE PROBLEMS STARTED AT ABOUT 45,000 MILES. *JB
Power train, Feb 22, 2005
2002 FORD EXPLORER SPORT, NOT YET 3 YEARS OLD BUT 6000 MILES OUT OF WARRENTY. REAR END NEEDED TO BE REPLACED SAID IT LOOK LIKE WATER GOT INTO IT. I'VE NEVER OWN A CAR YET THAT NEEDED A REAR END REPAIR. IS THIS PROBLEM A RECALL ITEM? I WOULD THINK FORD MOTOR CO. WOULD TAKE CARE OF THIS BUT NO WAY. I HAVE ONLY BEEN BUYING FORDS FOR THE LAST 40 YEARS. *AK
Power train, Structure, Feb 17, 2005
NHTSA RECALL 04V442000 ON THE REAR LIFTGATE GLASS. NO PARTS AVAILABLE SINCE NOVEMBER OF 2004. WHILE SHIFTING GEARS THE SHIFTER BROKE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE SHIFTER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
Power train, Feb 16, 2005
CONSUMER EXPERIENCED A PROBLEM WITH THE TRANSMISSION ON ANOTHER FORD VEHICLE. TRADED IT IN FOR A NEW VEHICLE. THE NEWLY PURCHASED VEHICLE DISPLAYED THE SAME SYMPTOMS AS THE PREVIOUSLY OWNED VEHICLE. T HE GEARS SLIPPED WHEN PRESSING THE GAS, THEN IT ENGAGED. THE VEHICLE WENT FROM 50 MPH TO 30 MPH.*AK
Power train, Feb 12, 2005
HEARD WHINING NOISE WHEN DRIVING BETWEEN 55 AND 70 MPH IN THIS VEHICLE FOR SEVERAL MONTHS; THE WHINING GREW INTO A FAINT GRINDING AT LOWER SPEEDS AND THEN A MORE MAJOR GRINDING. THE DIFFERENTIAL UNIT HAD TO BE REPLACED. APPARENTLY THE LIGHT CONSTRUCTION OF THE EXPLORER DIFFERENTIALS CAUSES THIS PROBLEM FREQUENTLY. *JB
Power train, Feb 11, 2005
CLUTCH PRESSURE PLATE BLEW OUT THE ENTIRE CLUTCH, TRANSMISSION AND DEPLOYED THE AIRBAGS. THE TRUCK HAS LESS THEN 25,000 MILES AND AT THE TIME WAS LESS THEN 2 YEARS OLD. I WAS INFORMED THAT THIS NORMALLY HAPPENS IN RACE CARS AND THAT I WAS LUCKY IT DID NOT BLOW UP THRU THE FLOOR BOARD CAUSING INJURY. I WAS INFORMED BY THE FORD SERVICE CENTER IN ANCHORAGE THAT DUE TO THE BLUING OF THE METAL (WHICH INDICATES OVERHEATING) THAT IS NORMAL WEAR AND TEAR. I AM STILL IN THE PROCESS OF TRYING TO GET THEM TO HONOR THE WARRANTY. I HAVE BEEN GIVEN A ROUGH ESTIMATE OF $4000.00 TO 5000.00 FOR PARTS AND LABOR. I WAS INFORMED BY FORD THAT I NEEDED TO CONTACT MY INSURANCE CARRIER AFTER THEY ORIGINALLY SAID THAT SINCE IT WAS THE CLUTCH PRESSURE PLATE THAT IT WOULD BE COVERED BY MY ESP WARRANTY PLAN. *JB
Power train, Equipment, Feb 10, 2005
THE REAR END WAS LEAKING FLUID ON SEVERAL OCCASSIONS, HAD THE REAR DIFFERENTAIL SEAL REPLACED TWO TIMES, WHICH DID NOT FIX THE PROBLEM. EVENTUALLY THE REAR END HAD TO BE REPLACED.*AK REAR END NOW SHUTTERS AND SHAKES LESS THEN 10,000 MILES AFTER IT WAS REPLACED.
Service brakes, Hydraulic, Power train, Structure, Feb 9, 2005
SEVERAL PROBLEMS - AT 9,000 MILES MY BRAKES WENT AND HAD TO HAVE MY ROTORS RESURFACED BY 23,000 MILES MY REAR BRAKES WERE COMPLETELY GONE AND MY FRONT BRAKES WERE NEARLY GONE. THIS COST ME OVER $1,000 TO REPAIR. AT 25-27,000 MILES MY VEHICLE WOULD NOT CHANGE GEARS PROPERLY. GOING IN REVERSE THE VEHICLE WOULD "BANG" INTO GEAR, THEN GOING FROM PARK TO ANY GEAR THIS WOULD HAPPEN. ON LEVEL GROUND AND ON HILL. THE DEALERSHIP SAID THEY GUESSED AT THE PROBLEM AND FIXED SOMETHING IN THE TRANSMISSION. AT 32,000 MILES THE PIECE OF PLASTIC UNDER THE LIFTGATE WINDOW COMPLETELY CRACKED. SINCE UNDER WARRANTY THE DEALERSHIP IS FIXING THIS. THERE HAS BEEN A "WHINING" NOISE WHILE USING THE GAS PEDAL FOR SOME TIME THAT THE DEALERSHIP CAN NOT RECREATE.... I EXPECT THAT TO GO WRONG AS SOON AS MY WARRANTY EXPIRES. I THINK YOU ONLY GET 36,000 MILE WARRANTY BECAUSE THEY KNOW THE VEHICLE WILL FALL APART AFTER THAT!*JB
Power train, Seat belts, Feb 8, 2005
OVER TIME NOTICED JERKING WHILE UPSHIFTING. LOUD WINDING NOISE AT HIGH WAY SPEEDS WHEN ON GAS PEDAL. DRIVE MOSTLY HIGHWAY AND STILL EXTREMLY POOR MPG. 9.8-10.6MPG AVERAGE ON HIGHWAY! ALSO PASSENGER SIDE REAR SEAT BELT DOES NOT RETRACT. HAD REPLACED UNDER WARRANTY. STILL HAVE THE PROBLEM. *AK
Power train, Feb 7, 2005
WHILE DRIVING YOU EXPERIENCE A HESITATION FORD DEALERSHIP ORIGINALLY SAID IT WAS A SPARK PLUG-AND REPLACED IT-PROBLEM STILL EXISTS- CURRENTLY IT IS BACK AT THE DEALERSHIP-AND AT THIS POINT THEY SAID THERE IS A PROBLEM WITHIN THE TRANSMISSION BUT THEY DO NOT KNOW SPECIFICALLY WHAT PROBLEM IS-OR WHAT IF ANYTHING THEY WILL PAY FOR PROBLEM- IN THE MEANTIME I HAVE TO PAY FOR A RENTAL- THE SUV HAS 48,000 MILES- I HAVE KEPT UP WITH ALL SERVICES. *JB
Power train, Feb 4, 2005
MY TRUCK WORKED FINE FOR THE FIRST 18000 MILES I HAVE HAD IT AND NOW IT HAS ALMOST 45000 MILES ON IT. WHEN THE TRUCK TRIES TO CHANGE GEARS FROM SECOND TO THIRD THE TRANSMISSION MAKES A CLUNK NOISE AND THEN THE REST OF THE TIME IT CHANGES GEARS FINE. THE NOISE JUST HAPPENS BETWEEN SECOND TO THIRD GEAR.*JB
Power train, Structure, Feb 1, 2005
ORIGINALLY INFORMED FORD DEALER OF LOUD SHUDDER IN VEHICLE UPON STARTING WHEN COLD AT ABOUT 11,000 MILES AND WAS TOLD THAT IS "NORMAL" FOR THIS TRANSMISSION AND THEY DO NOT KNOW WHAT CAUSES IT--"KEEP ON DRIVING IT." TRANSMISSION OVER-DRIVE LIGHT BEGAN TO FLICKER AT ABOUT 69,400 MILES. FORD SERVICE DEPARTMENT LOOKED INTO THE PROBLEM AND HAD THE VEHICLE FOR REPAIR FOR OVER THREE WEEKS. REPORTED BROKEN SEAL IN TRANS AND WORN TORQUE CONVERTER. TROUBLE "LOCKING OUT" AFTER REPAIR SO THEY REPLACED THE WARPED VALVE BODY.