2002 Ford Explorer

Problems, recalls and owner-reported issues

Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 3,613

Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.

Primary concernPower train1,575 reports · 44% of complaints
Owner complaints3,613Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,575
  2. Structure532
  3. Suspension445
  4. Engine and engine cooling194
  5. Vehicle speed control181
  6. Electrical system179
  7. Air bags171
  8. Steering162

Recalls and investigations

  1. Vehicle speed controlOct 13, 2009

    FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

    A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

    FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

    Campaign 09V399000 on NHTSA.gov

  2. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  3. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  4. Visibility, glass, side/rearDec 11, 2007

    CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

    IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

    SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

    Campaign 07E104000 on NHTSA.gov

  5. Exterior lightingMay 24, 2006

    CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

    Campaign 06E049000 on NHTSA.gov

  6. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  7. Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004

    ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.

    IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.

    DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V442000 on NHTSA.gov

  8. StructureMar 7, 2003

    CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

    THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

    DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

    Campaign 03V094000 on NHTSA.gov

  9. Tires, sidewallMay 24, 2001

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.

    OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.

    DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 01V171000 on NHTSA.gov

  10. Visibility, glass, side/rearApr 10, 2001

    THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.

    ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.

    FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.

    Campaign 01I010000 on NHTSA.gov

Representative owner complaints: power train

1,575 reports, newest first. Show all

  1. Power train, Oct 29, 2002

    CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED TS

  2. Power train, Oct 8, 2002

    CONSUMER STATES THAT TRANSMISSION HESITATES EXCESSIVELY AND VEHICLE LURCHES FORWARD WHEN SHIFTING BETWEEN GEARS. *MR

  3. Power train, Sep 17, 2002

    WHEN TRANSMISSION SHIFTING, JERKY, VIBRATING FEEL. VEHICLE IS IN FOR IT'S 8TH VISIT. TOTAL DOWN TIME HAS BEEN IN EXCESS OF 6 WEEKS. NUMEROUS ATTEMPT TO REPAIR AS FOLLOWS: DOWNLOAD OF PROGRAM- 3 TIMES, FLUSH OUT TRANSMISSION, REPLACE FILTERS, ADJUST TRAMSMISSION, REPLACE SPRING IN TRANSMISSION, REPLACE TORCH CONVERTER, TEAR DOWN TRANSFER CASE, REPLACE GEARS. I AM IN PROCESS OF NEGOTIATING WITH FORD TO HAVE THEM BUY BACK VEHICLE.*AK

  4. Power train, Aug 13, 2002

    WHEN COMING TO A STOP ON AN INCLINE TRANSMISSION SHIFTS TO NEUTRAL, CAUSING VEHICLE TO ROLL BACKWARDS. DEALER STATED THERE IS A TSB ON THIS ISSUE, TO REFILL TRANSMISSION FLUID. FORD HAS NO REMEDY FOR IT AT THIS TIME. TRANSMISSION FLUID LEAKS FROM CONVERTER HOUSING INTO TRANSFER CASE.*AK

  5. Power train, Jul 31, 2002

    BECAUSE IT PERFORMED AS IF IT WERE IN NEUTRAL WHILE IN DRIVE COMING FROM A STOP, I NEARLY ROLLED INTO VEHICLES BEHIND ME THEN WHEN IT SPED OUT OF CONTROL WHEN IT GRABBED DRIVE, I NEARLY COLLIDED INTO VEHICLES IN FRONT OF ME EVEN WHILE BRAKING.*AK

  6. Power train, Jul 24, 2002

    WHEN AT STOP SIGN OR SWITCHING FROM BRAKE TO GAS PEDAL TRUCK WOULD ROLL EITHER FORWARD OR BACKWARDS BECAUSE OF TRANSMISSION HESITATION. TRANSMISSION HAS BEEN REPLACED BEFORE THREE OTHER TIMES. PLEASE DESCRIBE DETAILS. *AK

  7. Power train, Electrical system, Visibility, Structure, Jul 24, 2002

    MAIN COMPUTER MODULE MALFUNCTIONS, CAUSING OTHER MAJOR COMPONENTS, SUCH AS TRANSMISSION/ POWER WINDOW, AND DOORS NOT TO WORK. *AK

  8. Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Power train, Vehicle speed control, Jul 19, 2002

    VEHICLE EXPERIENCES PERIODS OF STALLING AT LOW SPEEDS. APPLYING BRAKES THERE IS A LOSS OF BRAKES AND STEERING. NO PRIOR WARNING BEFORE STALLING. EXISTING PROBLEM 5 TIMES, TAKEN INTO THE DELAER. *AK DEALER REPLACED FUEL PUMP, MAIN CONTROL VALVE BODY, TRANSMISSION OIL PAN, IDLE AIR CONTROL VALVE AND PROGRAMMED PCM. VIBRATION LIKE ANTI-LOCK BRAKE SYSTEM IS KICKING IN. DEALER COULD NOT DUPLICATE. OVERDRIVE COMES IN AND OUT AT ODD SPEEDS. NO PROBLEM FOUND.

  9. Power train, Jul 19, 2002

    OVERDRIVE LIGHT WAS FLASHING, THEN STAYED ON. DEALER DETERMINED TRANSMISSION HAD TO BE REPLACED.*AK

  10. Power train, Jul 17, 2002

    VEHICLE WAS PURCHASED IN APRIL 2002. VEHICLE BROKE DOWN IN JULY WHILE CONSUMER WAS DRIVING, ALMOST CAUSING AN ACCIDENT. DEALER ADVISED CONSUMER THAT TRANSMISSION NEEDED TO BE REPLACED.*AK

  11. Power train, Jun 30, 2002

    MODULE THAT CONTROLS THE "CONTROL TRAC" 4-WHEEL DRIVE SYSTEM, FAILED AT 3000 MILES CAUSING SYSTEM TO ASSUME REAR WHEELS WERE SLIPPING. THIS CAUSED THE SYSTEM TO INTERMITTENTLY CYCLE THE FRONT WHEEL DRIVE TO ASSIST EVEN THOUGH REAR TIRES WERE NOT LOSING TRACTION. OWNER COMPLAINED TO DEALERSHIP 4 PREVIOUS TIMES OF CONTROL TRAC PROBLEMS, BUT DEALERSHIP DID NOT ADMIT PROBLEM (TOLD OWNER EVERYTHING WAS FINE WITH DRIVE TRAIN) UNTIL 7000 MILES WHEN OWNER DEMANDED A FIX. DEALER THEN TOLD OWNER THAT FORD KNOWS ABOUT BAD PART, BUT THAT THEY HAVE NO IDEA WHEN PART WILL BE AVAILABLE FOR REPAIR. CURRENTLY, EXPLORER'S 4X4 SYSTEM IS UNPLUGED BY DEALER AND IS 2WD ONLY. DEALER SAID THEY "DON'T KNOW HOW MUCH DAMAGE HAS ALREADY BEEN DONE WITH 4000 MILES OF DRIVING WITH BAD SYSTEM." FORD SAYS MODULE FOR FIX, IS ON BACKORDER, AND DON'T KNOW WHEN FIX WILL BE AVAILABLE. *AK

  12. Power train, Jun 27, 2002

    WHEN SHIFTING TO DRIVE, INDICATOR SHOWS IT'S IN DRIVE, YET IT'S STILL IN PARK. ALSO, WHEN SHIFTING TO REVERSE IT SHOWS REVERSE, BUT IT'S IN DRIVE. PLEASE ADD FURTHER INFORMATION.*AK

  13. Power train, Jun 24, 2002

    WHILE TRAVELING 55 - 65 MPH A HIGH PITCHED WHINNING NOISE WOULD DEVELOP IN THE REAR PORTION OF THE VEHICLE. THE NOISE WOULD SUBSIDE AS THE PEDAL WAS RELEASED. HOWEVER THE NOISE WOULD INCREASE AS THE GAS PEDAL WAS SLIGHTLY PRESSED TO ADVANCE SPEED. TOOK TO DEALER ON 6/11/02. MECHANIC CLAIMS TO KNOW WHAT IS CAUSING NOISE. TRUCK IS SITTING UP ON RACK APART AND THE TOOL TO REMOVE AXLES IS ON NATIONAL BACKORDER. NEEDLESS TO SAY THE LOANER VEHICLE I AM CURRENTLY USING HAS THE SAME SOUND, BUT IS NOT AS SEVERE AT THE MOMENT. I FEEL THIS MAY BE A DESIGN PROBLEM THAT MAY NOT BE FIXED AS EASILLY AS HOPED.*AK

  14. Power train, May 28, 2002

    CONSUMER HEARS CLICKING NOISE IN TRANSMISSION. ALSO, VEHICLE JERKS. *AK

  15. Power train, Interior lighting, May 5, 2002

    TWO PROBLEMS, ONE WITH TRANSMISSION AND ONE WITH INSTRUMENT LIGHTS. 1) TRANSMISSION WOULD DELAY ENGAGING INTO DRIVE OR REVERSE WHEN BEING TAKEN OUT OF PARK (LOCAL DEALER SAID THIS WAS "NORMAL") BUT TRANSMISSION WOULD ALSO "CLUNK" AND "LURCH" WHEN CLIMBING HILLS. LOCAL DEALER (VISTA FORD) ADJUSTED WITH COMPUTER ON THREE OCCASIONS, AND IMPROVED THE PROBLEM, BUT NOW THERE IS STILL THE OCCASIONAL DELAY BEFORE TRANSMISSION ENGAGES AND AN OCCASIONAL "BANG" (WORSE THAN "CLUNK") ALONG WITH A VIOLENT "JERK" (WORSE THAN A "LURCH") AND THIS NOW HAPPENS DURING NORMAL DRIVING ON LEVEL GROUND. 2) FOR THE ENTIRE 300 DAYS I HAVE OWNED THE VEHICLE THE ILLUMINATION OF THE "MESSAGE CENTER" DISPLAY IS SO DIM DURING THE DAY THAT IT IS AMOST IMPOSSIBLE TO READ (DEALER SAYS THIS IS A KNOWN PROBLEM WITH NO FACTORY FIX). THE DISPLAY IS NOT CONTROLLED BY THE RHEOSTAT THAT ADJUSTS THE BRIGHTNESS OF THE GENERAL INSTRUMENT ARRAY SO THE PROBLEM MUST BE WITH THE INTENSITY OF THE LED DISPLAY ITSELF.

  16. Engine and engine cooling, Power train, Apr 16, 2002

    WHILE DRIVING, VEHICLE WILL AUTOMATICALLY SHUT OFF. VEHICLE WILL ONLY SHUT OFF WHEN IT IS IDLING. WHEN GOING UP HILLS VEHICLE WILL STALL.*AK. CONSUMER STATES THE TRANSMISSION GIVES A TICKING NOISE WHEN THE ENGINE IS RUNNING.8JB

  17. Power train, Apr 6, 2002

    SEVERE VIBRATION. *AK

  18. Power train, Mar 13, 2002

    2002 FORD EXPLORER 4 DOOR V6 AUTOMATIC TRANSMISSION 4 WHEEL DRIVE. I START MY FORD EXPLORER AND PLACE IT EITHER IN "REVERSE" OR "DRIVE" AND THERE IS A 10 TO 15 GAP OF THE VEHICLE NOT ENGAGING IN EITHER GEAR. VEHICLE JUST DRIFTS AND THEN ENGAGES AFTER A PERIOD OF 10 TO15 SECONDS. I CALLED THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY INFORMED ME IT WAS NORMAL. I TOLD THEM I NEVER DROVE A VEHICLE THAT EVER HAD THIS PROBLEM. I BELIEVE IT MAY BE A SAFETY ISSUE ESPECIALLY WHEN PARKED ON A HILL OR YOU THINK YOU MIGHT HAVE ACCIDENTLY PLACED IT IN NEUTRAL.*AK

  19. Power train, Electrical system, Jan 10, 2002

    DEALERSHIP LOST KEYS. ON BOARD COMPUTER/SECURITY SYSTEM WOULD NOT ALLOW REMAKE OF KEY. FORD ISSUES A TSB (IGNORING ISSUE HOPING WARRANTY WOULD EXPIRE BEFORE A NEW KEY WAS REQUESTED.) 4-WD INOPERABLE. NO 4-WD RELATED INDICATOR LAMPS ON DASHBOARD AT ENGINE START. VEHICLE HAS BEEN AT DEALERSHIP FOR OVER A WEEK "WAITING FOR A BACK ORDERED SOLENOID". "93 OTHER 2002 OWNERS ARE WAITING FOR PARTS" TO FIX SAME PROBLEM.

  20. Power train, Nov 29, 2001, crash

    VEHICLE WAS IN AN ACCIDENT. WHILE DRIVING GEARS WOULD BECOME STUCK WHEN CHANGING FROM PARK TO REVERSE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

  21. Power train, Nov 23, 2001

    VEHICLE STALLS MOSTLY WHEN SHIFTING FROM 3RD TO 2ND GEAR. VEHICLE HAS STALLED AT LEAST 20 TIMES, TAKEN TO DEALER 8 TIMES. DEALER COULD NOT REMEDY, FORD WAS BUYING VEHICLE BACK.*AK

  22. Power train, Nov 13, 2001

    WHILE DRIVING GEARS GET STUCK AND THEY ARE VERY HARD TO CHANGE. HOWEVER, VEHICLE HAS BEEN IN AN ACCIDENT. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

  23. Power train, Aug 20, 2001

    DURING GEAR TRANSITION VERY ROUGH, FEEL AND HEAR CLUNK NOISE.

  24. Power train, Jul 10, 2001

    NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

  25. Power train, Jun 13, 2001

    VEHICLE DOESN'T HAVE A TRANSMISSION FLUID INDICATOR SLOT. EVEN IN THE OWNERS MANUAL IT DOESN'T HAVE A CHECK TO SHOW WHERE IT WOULD BE LOCATED. CONSUMER WENT TO THE DEALER FOR ASSISTANCE, AND THEY WERE UNABLE TO LOCATE IT. CONSUMER IS UNABLE TO CHECK TRANSMISSION FLUID IF NEEDED. CONSUMER CAN'T GET A RESPONSE FROM FORD.*AK