2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints: power train
1,575 reports, newest first. Show all
Power train, Apr 13, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE OVER DRIVE WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FIRST AND SECOND GEARS OF THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 120,000.
Power train, Apr 5, 2012
O/D OFF LIGHT FLASHING AND SERVICE ENGINE LIGHT ON CONSTANT. TRANSMISSION HAS A HARD TIME SHIFTING FROM FIRST TO SECOND GEAR. IT HAD APPROXIMATELY 140,000 MILES WHEN IT FIRST HAPPENED. I AM NOT THE ORIGINAL OWNER SO I AM UNSURE IF THIS HAS HAPPENED BEFORE. *TR
Power train, Apr 3, 2012
OUT TRANSMISSION ISN'T OUT YET, IT'S ON ITS WAY OUT. WHEN ACCELERATING IT STOPS AT 25-35 MPH AND THE RPM REV UP TO THE RED LIMIT IF YOU DON'T TAKE YOUR FOOT OFF THE GAS AND IT WONT SWITCH GEARS FOR A MINUTE OR SO. SOMETIMES YOU HEAR A LOUD DROPPING SOUND AND THE ENTIRE CAR JERKS WHEN IT SWITCHES GEARS. THIS FIRST HAPPENED WHEN SPEEDING UP ON A BUSY MAIN ROAD NEAR DETROIT, ALMOST CAUSING US TO BE REAR ENDED. WE TOOK IT TO A TRANSMISSION GARAGE AND WERE INFORMED IT WOULD BE $2,000 OR THERE ABOUTS TO FIX. HAD THE OTHER DRIVER NOT BEEN PAYING ATTENTION OR HAD THIS HAPPENED ON A HIGHWAY MYSELF, MY FIANCE, OUR FOUR CHILDREN WOULD HAVE BEEN SERIOUSLY INJURED OR WORSE. APPARENTLY THE TRANSMISSION IS A RECURRING PROBLEM WITH THIS MODEL OF VEHICLE AND THE MANUFACTURER SHOULD BE MADE RESPONSIBLE FOR THIS BLATANTLY DANGEROUS DEFECT. *TR
Power train, Apr 2, 2012
I HAVE A 2002 FORD EXPLORER EB AND THIS CAR IS A PIECE OF CRAP AFTER I BOUGHT THE CAR THE TRANNY IS SLIPPING LIKE CRAZY AND ITS HARD TO CHANGE FROM PARK TO DRIVE. I HAVE LOOKED IT UP AND THERE ARE MANY PEOPLE WITH THE SAME ISSUE AND IT IS A CLOSED TRANNY SO I CANT EVEN CHECK THE FLUID IN IT BUT FORD IS NOT DOING ANYTHING ABOUT THE ISSUE I WILL NEVER OWN A FORD AGAIN. *TR
Power train, Mar 31, 2012
BEEN JERKY AND JUMPING FOR 2 YEARS BUT TODAY THE TRANSMISSION WOULD NOT UPSHIFT WHEN STARTING OUT OR DOWN-SHIFT WHEN SLOWING DOWN. THE ENGINE WENT TO HIGH RPM WITH LITTLE OR NO FORWARD PROGRESS.ALL THIS WAS PRECEDED BY THE OVER-DRIVE LIGHT FLASHING ON AND OFF FOLLOWED NEXT BY THE CHECK TRANSMISSION LIGHT. NEXT THE CHECK ENGINE LIGHT CAME ON. THE FORUMS ON THIS VEHICLE WILL TELL YOU THAT THIS 6 SPEED AUTOMATIC TRANSMISSION ON THE V-8 ENGINES ARE JUST JUNK. WAY TO MANY COMPLAINTS. WILL FORD FIX THIS ON AN OUT OF WARRANTY VEHICLE? AFTER PULLING. *JS
Power train, Mar 29, 2012
THE TRANSMISSION IS HAVING TROUBLE SHIFTING FROM 2ND TO 3RD, ENGINE LIGHT AND O/D OFF LIGHTS ARE ON. LOCAL MECHANIC SAYS THAT THE INTERMEDIATE BAND ON THE TRANSMISSION IS BROKEN. THIS IS A SEALED UNIT WITH NO WAY TO SERVICE WITHOUT A REBUILD.
Power train, Mar 16, 2012
MY WIFE STARTED OUR EXPLORER AND TRIED TO PUT THE VEHICLE IN REVERSE AND THE GEAR SHIFT HANDLE SNAPPED OFF IN HER HAND. ONLY TO FIND OUT THAT THIS PROBLEM HAS HAPPENED TO MANY OTHER FORD OWNERS! UNBELIEVABLE! SO NOW I HAVE TO HAVE MY VEHICLE TOWED TO A REPAIR SHOP TO HAVE THIS "FORD PROBLEM" FIXED! AND ALSO SHELL OUT OVER $1000 DOLLARS JUST SO I CAN GET MY EXPLORER BACK ON THE ROAD!!! AND WHEN I CALLED THE LOCAL FORD GARAGE TO ASK ABOUT THIS DEFECT, THEY ACTED AS IF THIS PROBLEM HAS NEVER HAPPENED BEFORE! BS! *TR
Power train, Mar 15, 2012
THE TRANSMISSION IS JUNK. FORD KNOWS THIS. REBUILDING OR REPLACING THE TRANSMISSION IS INEVITABLE...AND NOT JUST ONCE, BECAUSE THERE ARE KNOWN DESIGN AND MANUFACTURING ISSUES THAT WILL ONLY CAUSE THE FAILURES TO REPEAT THEMSELVES. UNLESS THESE FAILURES ARE DEALT WITH, THERE ARE MANY PEOPLE ON THE ROADS WHO ARE AT THE MERCY OF LUCK THAT THE CAR THEY ARE DRIVING OR THE CARS THAT OTHERS ARE DRIVING NEAR THEM WONT STOP DEAD, STOPPING THEM DEAD. HOW IS THIS KNOWN PROBLEM NOT A PUBLIC SAFETY ISSUE? HAVE YOU COUNTED THE NUMBER OF FORD EXPLORERS ON THE ROAD?? ITS SCARY. *TR
Power train, Vehicle speed control, Mar 14, 2012
2002 FORD EXPLORER TRANSMISSION DIED FOR THE SECOND TIME AFTER I HAD THE DEALERSHIP REPLACE IT, 75,000 MILES AGO. I AM NOW SITTING AT 156000 AND IT IS DOING THE SAME THINGS AGAIN. THIS GIVES ME SUCH A BAD TASTE TOWARD FORD, AND I HAVE BEEN A DIE HARD FORD GUY. *TR
Engine and engine cooling, Power train, Mar 2, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE ATTEMPTING TO SHIFT FROM PARK TO THE REVERSE, THE CONTACT NOTICED THAT THE COLUMN SHIFTER HAD SEPARATED FROM THE STEERING COLUMN. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 228,000. UPDATED 04/11/12*LJ THE HEAR SHIFTER BROKE AND THE KEY WOULD NOT COME OUT OF THE IGNITION. THE SERPENTINE BELT WAS CRACKED AND HAD TO BE REPLACED. UPDATED 04/20/12
Power train, Mar 2, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE OVER DRIVE WARNING LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SKIP GEARS. THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS UNKNOWN.
Steering, Power train, Feb 28, 2012
SHIFTER BROKE OFF WHILE SHIFTING FROM PARK TO DRIVE,CANNOT SHIFT VEHICLE. I READ ONLINE THERE ARE NUMEROUS PEOPLE THAT HAVE HAD THE SAME PROBLEM ,THEY WERE ALL WONDERING WHY THERE HASN'T BEEN A RECALL ON THIS PROBLEM. HAS THERE? *TR
Power train, Feb 27, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER EDDIE BAUER EDITION. THE CONTACT STATED THAT AT ENGINE STARTUP, THE GEAR SHIFTER DETACHED FROM THE VEHICLE WHILE ATTEMPTING TO SHIFT INTO GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000.
Power train, Feb 18, 2012
THE VEHICLE BEGAN TO SHIFT ODDLY FROM SECOND TO THIRD. THE OVERDRIVE OFF LIGHT BEGAN BLINKING. SHIFTING THEN BEGAN TO BE ROUGH. I PROMPTLY TOOK IT TO MY MECHANIC WHO FOUND IT NECESSARY TO REPLACE THE TRANSMISSION WITH A REBUILT UNIT. SECOND GEAR CASING HAD FAILED. *TR
Power train, Feb 17, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE GEAR SHIFTER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Power train, Feb 16, 2012
ASIDE FROM CONTINUING TRANSMISSION PROBLEMS, THE HATCH OF THIS FORD EXPLORER WAS RECALLED SOME YEARS AGO. HOWEVER, THE AREA BELOW THE WINDOW OF THE HATCH ON MANY EXPLORERS MADE IN OR AROUND 2002, HAS BEGUN TO CRACK AND EXTEND TO THE EDGE OF THE HATCH AREA. WHEN CLOSED, THIS CAN BE A HAZARD THAT LEADS TO FURTHER CRACKING, WHICH CAN FURTHER LEAD TO MORE CRACKING AND THEN BREAKING OF THE AREA. THIS CAN LEND ITSELF TO MATERIAL PROJECTING INTO SOMEONE'S EYE OR PROJECTING INTO A PART OF THE BODY THAT REQUIRES SURGICAL REMOVAL. PLEASE RECALL OR ISSUE A WARNING. FORD HAS BEEN CONTACTED VIA THEIR 1-800 NUMBER AND THIS CONCERN WAS DOCUMENTED. PLEASE RECALL... *TR
Power train, Feb 6, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND IMMEDIATELY, THE 4WD HIGH AND 4WD LOW WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL AND SHIFT INTO THE NEUTRAL GEAR, AS SPECIFIED IN THE OWNER'S MANUAL HOWEVER, THE WARNING INDICATORS FAILED TO DISENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS WAITING UPON A RESPONSE PERTAINING TO THE MALFUNCTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Power train, Jan 31, 2012
COMPLETE TRANSMISSION FAILURE. SLIPPING IN-AND-OUT OF GEAR, FAILURE TO SHIFT BETWEEN GEARS, UNABLE TO STAY AT IDLE WITHOUT SHIFTING TO PARK. ALMOST CAUSED A COLLISION WHEN GEAR SLIP OCCURRED IN THE MIDDLE OF A MAJOR INTERSECTION. *TT
Power train, Jan 30, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTER HANDLE FRACTURED WHILE ATTEMPTING TO EXIT A PARKING LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 187,000. UPDATED 03/05/12*LJ UPDATED 03/06/12
Power train, Jan 30, 2012
I WAS PUTTING MY CAR IN GEAR WHEN THE GEAR SHIFT SNAPPED OFF IN MY HAND. *TT
Power train, Vehicle speed control, Jan 29, 2012
I AM A SINGLE MOTHER OF 4 DRIVING 55MPH IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY, WITH MY CHILDREN IN THE VEHICLE WHEN THE O/D LIGHT FLASHED A FEW TIMES AND THEN THE TRANSMISSION JUST STOPPED WORKING, AS THOUGH THE VEHICLE WAS IN NEUTRAL I COASTED SAFELY TO A STOP THANK GOD. I TOOK IT TO A FORD SERVICE CENTER AND THEY SAID IT WAS CAUSED BY THE SERVO BOAR????? NEVER HERD OF THIS. IT USED TO BE A SEPERATE LINE THAT COULD BE REPLACED NOW IT IS BUILT INTO THE TRANSMISSION AND THE WHOLE TRANSMISSION HAS TO BE REPLACED. IS WHAT I WAS TOLD TO ME BY THE CERTIFIED FORD SERVICE MAN AND THAT THERE WAS NOT A PROBLEM WITH THE OLD STYLE LINES BUT HE HEARS OF THIS OFTEN WITH THE NEWER TRANSMISSIONS. WAS THIS CHANGED JUST FOR PROFIT BY FORD MOTOR COMPANY? BECAUSE WITH THIS HAPPENING WITHOUT WARNING SOMEONE COULD GET INTO AN ACCIDENT AND BE SERIOUSLY INJURED OR KILLED DEPENDING ON THE SITUATION. I AM VERY UPSET THAT MY FAMILY WAS PUT IN THIS SITUATION BUT WE GOT LUCKY. IF WE WERE ONLY LUCKY ENOUGH TO HAVE THE MONEY TO FIX IT NOW, IT IS $2,400 FOR THE NEW TRANSMISSION AND LABOR. *TT
Power train, Jan 25, 2012
2002 FORD EXPLORER TRANSMISSION I WAS DRIVING DOWN THE ROAD AND THE OVERDRIVE LIGHT STARTED FLASHING AND I NOTICED THE TRANSMISSION STARTED TO SLIP. I DROVE ABOUT 10 MILES MORE TO MAKE IT HOME AND IT COMPLETELY FAILED AND NEEDED TO BE TOWED. I TOOK IT TO A TRANSMISSION SHOP AND THEY SAID IT WAS A COMMON PROBLEM IN 2002 EXPLORERS. OVER $2000 LATER I THOUGHT IT WAS FINALLY FIXED AND NOW NOT EVEN 2 YEARS LATER THE TRANSMISSION WENT AGAIN. THIS TIME IT WAS THE OVERDRIVE. AS A COLLEGE STUDENT I CAN'T AFFORD TO GET IT FIXED AGAIN. THERE DEFINITELY NEEDS TO BE A RECALL ON FORD'S TRANSMISSIONS FOR THAT YEAR. I HAVE BEEN DOING RESEARCH AND THERE IS WAY TOO MANY COMPLAINTS FOR FORD NOT TO DO SOMETHING ABOUT THIS. I WILL NEVER BUY ANOTHER FORD AGAIN. *TR
Power train, Jan 19, 2012
4X4 MODULE NOW THE TRANSMISSION IS SHIFTING INTO 2 GEAR HARD. *TT
Power train, Jan 16, 2012
THE TRANSMISSION ON MY 2002 FORD EXPLORER XLT SUDDENLY BEGAN TO REV HIGHER THAN NORMAL. THE OVERDRIVE LIGHT INDICATOR ON THE DASH BEGAN TO FLASH AND 2ND AND 5TH GEAR SEEMED TO HAVE STOPPED WORKING. *TR
Power train, Dec 30, 2011
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE SHIFTING FROM PARK TO REVERSE, THE GEAR SHIFTER FRACTURED. A LOCAL MECHANIC INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE GEAR HOUSING UNIT. THE MECHANIC ADVISED THE CONTACT THAT THE GEAR SHIFTER HOUSING WOULD NEED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 143,000.