2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints: suspension
445 reports, newest first. Show all
Suspension, Feb 11, 2008
MY COMPLAINT IS THAT I'VE HAD TO REPLACE ALL FOUR WHEEL BEARINGS ON MY 2002 FORD EXPLORER....IT ONLY HAS 90,000 MILES ON IT AND IT IS A VERY COSTLY REPAIR. IT SEEMS TO ME THAT THESE BEARING ARE DEFECTIVE AND IF I DON'T REPLACE THEM THE CAR WOULD BE IN SERIOUS JEOPARDY OF AN ACCIDENT. *TR
Suspension, Feb 11, 2008
WHEEL BEARING FAILURE FOR THIRD TIME ALMOST FLIPPED TRUCK I HAVE HAD IT REPAIRED AGAIN. *TR
Suspension, Power train, Feb 10, 2008
MY 2002 FORD EXPLORER HAD REAR AND FRONT HOWLING NOISES SIMILAR TO A JET DURING TAKE OFF. ALSO WAS VERY UNSTABLE AT HIGHER SPEEDS. FORD DEALERSHIP FOUND BOTH REAR WHEEL BEARINGS AND REAR DIFFERENTIAL BEARINGS NEED REPLACING. THEY ALSO STATED THAT THE REAR HAD SUCH A WOBBLE THAT IT WOULD DANGEROUS TO DRIVE IN ITS CURRENT CONDITION. JUST THE REAR WHEEL BEARINGS COST ME ALMOST $600. ON FURTHER INVESTIGATION THEY FOUND THE FRONT HUBS AND RING AND PINION NOISY AND ALSO IN NEED OF REPLACEMENT. THE TOTAL FOR THESE REPAIRS IS NEARING $3000. NO WONDER FORD IS HEADING INTO BANKRUPTCY! THIS VEHICLE STILL HAS WELL UNDER 100,000 MILES, HAS NEVER TOWED, PLOWED OR USED OFF-ROAD, ALL HIGHWAY MILEAGE. IS THIS WHY THEY SAY FORD IS FIX OR REPAIR DAILY? MY NEXT VEHICLE WILL NOT BE FORD FOR SURE. FORD NEEDS TO HAVE THESE ISSUES RECALLED AND FIXED BEFORE SOMEBODY GETS HURT. *TR
Suspension, Wheels, Feb 8, 2008
RECENTLY PURCHASED A 2002 FORD EXPLORER FOR MY 17 YEAR OLD DAUGHTER, IT HAS 79,000 MILES ON IT. WITHIN THE FIRST THREE MONTHS OF OWNING THE VEHICLE I HAVE HAD TO REPLACE 3 OF THE 4 WHEEL BEARINGS. THE TIRE WAS PRACTICALLY FALLING OFF THE VEHICLE BY THE TIME IT MADE ENOUGH NOISE FOR ANYONE TO NOTICE. *TR
Suspension, Feb 7, 2008
THIS VEHICLE HAS BEEN MAINTAINED PER MANUFACTURES RECOMMENDATIONS. IT IS NOT USED OFF ROAD AND RUN UNDER NORMAL CONDITIONS. WITH NO WARNING AND NO PREVIOUS NOISE THE RIGHT REAR WHEEL HUB/BEARING FAILED. THE BEARING CAME APART AND THE WHEEL WAS SO LOOSE IT WAS WALKING 1-2 INCHES SIDE TO SIDE. HAD MY WIFE NOT BEEN DRIVING SLOWLY THERE COULD HAVE BEEN A HORRIFIC WRECK. LUCKILY SHE WAS CLOSE TO A SHOP WHEN IT HAPPENED. I HAVE NOT FIXED IT AS OF YET BUT AM IN THE PROCESS NOW. I KNOW I WILL NEED A HUB, BEARING AND THE BRAKES WERE KNOCKED OUT BY THE WALKING MOTION. THERE SHOULD HAVE BEEN A RECALL ON THIS. I SEE ON THE INTERNET WHERE A LOT OF INDIVIDUALS HAVE HAD THE SAME ISSUE. *TR
Suspension, Feb 5, 2008
POTENTIAL LOST LEFT WHEEL DUE TO FAILING WHEEL BEARING. *TR
Suspension, Feb 5, 2008
I HAVE A 2002 FORD EXPLORER AND MY PROBLEM FIRST STARTED WITH THE 4X4 CASE. THE DEALERSHIP STATED IT WAS COVERED UNDER THE WARRANTY AND IT WAS FIXED. A MONTH OR SO LATER MY TRUCK BEGAN DOING THE SAME THINGS, WEIRD NOISE WHEN DRIVING NOW I HAVE TO GET THE WHEEL BEARING CHANGED ON THE LEFT SIDE AND THAT IS NOT COVERED BY WARRANTY. THE COST FOR THIS REPAIR IS ESTIMATED. $600.00. *TR
Suspension, Feb 5, 2008
2002 FORD EXPLORER XLT REPLACING 3RD WHEEL BEARING IN 2 YEARS. *TR
Suspension, Feb 1, 2008
GRINDING NOISE FROM REAR ESPECIALLY DRIVER SIDE REAR HUMMING AND SWAYING BROUGHT TO DEALER REPLACED REAR HUB AND BEARING ASSEMBLIES BOTH SIDES REPLACED FRONT SWAY BAR LINKS AND BUSHINGS BOTH SIDES. *TR
Suspension, Jan 30, 2008
HEARD LOUD ROARING NOISE COMING FROM BACK REAR TIRES. HAD EXPLORER CHECKED TO FIND OUT THAT RIGHT REAR TIRE WAS ALMOST READY TO COME OFF EXPLORER. AFTER DOING SOME LOOKING AROUND ON THE WEB I FOUND OUT THAT MANY OTHER FORD EXPLORER OWNERS ARE ALSO HAVING THESE HUBS/BEARINGS WEARING OUT VERY EARLY (50-70K MILES). THIS IS A VERY DANGEROUS PROBLEM AND FORD NEEDS TO RECALL THESE EXPLORERS BEFORE SOMEONE GETS HURT. THANK YOU *TR
Suspension, Jan 21, 2008
NOISE LIKE UNBALANCED TIRE COMING FROM LEFT FRONT TIRE/WHEEL. NOISE INCREASES UNTIL IT BECOMES A ROAR LIKE AN AIRPLANE TAKING OFF. STEERING WHEEL BEGINS TO VIBRATE. FEELS LIKE WHEEL IS GOING TO FALL OFF CAR. MECHANIC TELLS ME LEFT FRONT HUB AND BEARINGS MUST BE REPLACED. THE THREE OTHER WHEELS ARE ALSO SYMPTOMATIC BUT NOT AS IMMEDIATELY PRESSING AS LEFT FRONT HE DOES NOT THINK BUT WON'T KNOW UNTIL REPAIR IS COMPLETED LATER TODAY. REPAIR BALL PARK COST AT THIS TIME IS $600-$700. STILL, OTHER THREE WHEELS BEARINGS/HUBS WILL NEED TO BE REPLACED. CAR HAS 70,000 MILES, HAS RECEIVED ALL RECOMMENDED MAINTENANCE AND HAS HAD CITY DRIVING. FORD IS AWARE OF THIS PROBLEM. THEY HAVE ISSUED TECHNICAL SERVICE BULLETINS ABOUT IT. THEY SAY THAT ONLY YOU CAN ISSUE A RECALL. THERE IS AN INTERNET BOARD AT THIS LINK HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/WHEELS_HUBS/WHEEL_BEARING_FAILURE.SHTML WHERE 47 OTHER CONSUMERS OF THIS ISSUE MODEL HAVE FACED THE SAME ISSUE....REPETITIVE FAILURE OF WHEEL BEARINGS/HUBS...TO THE POINT WHERE WHEELS HAVE FALLEN OFF. EVEN WHEN REPLACED THE NEW FACTORY MADE REPLACEMENT BEARINGS WEAR OUT! PLEASE ISSUE A RECALL FOR THIS BEFORE SOMEBODY IS KILLED WHEN A WHEEL FLIES OFF ON A HIGHWAY! *TR
Suspension, Jan 19, 2008
VEHICLE MILEAGE: 69,000. LOUD GRINDING NOISE FROM REAR OF VEHICLE WHILE DRIVING ON THE HIGHWAY. NO PREVIOUS WARNING. REQUIRED TOW. REPLACED 2 CRACKED REAR SPRINGS, 2 DAMAGED STRUTS, 2 REAR WHEEL BEARINGS. UNUSUAL AND DANGEROUS INCIDENT FOR THIS MILEAGE. WE NOW KNOW IT IS A "NOTORIOUS PROBLEM" - OLD PARTS AVAILABLE. *TR
Suspension, Jan 18, 2008
WHILE DRIVING HOME FROM WORK AFTER HAVING MY FRONT BEARINGS DONE ON MY 2002 FORD EXPLORER I HEARD A GRINDING NOISE FROM THE BACK OF MY TRUCK. IT FELT AS THOUGH MY LEFT REAR WHEEL WAS GOING FALL OFF. TOOK THE CAR TO THE DEALER AND THEY WANT TO CHARGE ME $705 DOLLARS. I COULD HAVE DIED FROM THIS AND THERE ARE A NUMBER OF PEOPLE WHO HAVE THE SAME PROBLEMS WITH THE BEARINGS. WITH A VERY LIMITED BUDGET I AM NOT ABLE TO HAVE THE PART FIXED AND THIS WILL LEAD TO ME MISSING TIME AT WORK. PLEASE LOOK INTO THIS PROBLEM BECAUSE FORD REFUSES TO DO SO AND THERE IS GOING BE A SERIOUS INJURY FROM THIS. PLEASE LETS NOT WAIT UNTIL SOMEONE LOSES THEIR LIFE WHEN WE CAN DO SOMETHING ABOUT THIS. *TR
Suspension, Equipment, Jan 13, 2008
I HAVE A 2002 FORD EXPLORER V6 AND IN THE PAST 2 YEARS I HAVE REPLACED BOTH LEFT AND RIGHT REAR WHEEL BEARING AND ABOUT TO REPLACE THE ONE ON THE RIGHT SIDE AGAIN. I CALLED FORD AND THEY TOLD ME THEY COULD ONLY RECALL A VEHICLE IF YOU LADIES AND GENTLE CALL FOR A RECALL. I HAVE SPENT OVER $1200 DOLLARS ON THIS PROBLEM AND ABOUT TO SPEND ANOTHER $600. I CHECKED ON LINE AND REALIZED I WAS NOT THE ONLY ONE WITH THIS PROBLEM. HUNDREDS OF OTHERS HAVE HAD THIS PROBLEM WITH THE EXPLORER BUT STILL NO RECALL. I WAS JUST WONDERING WHAT SHOULD I DO ABOUT MY PROBLEM. I'M TIRED OF SPENDING MONEY ON A TRUCK THAT BARELY SIX YEARS OLD AND HAD LESS THAN 70,000 MILES WHEN THIS PROBLEM FIRST OCCURRED. *TR
Suspension, Service brakes, Hydraulic, Jan 9, 2008
2002 FORD EXPLORER FRONT AND REAR WHEEL BEARING REPLACEMENT. BACK RIGHT WHEEL BEARING FAILED CAUSING DAMAGE TO THE AXLE, BREAKS AND WHEEL DRUM. FRONT LEFT WHEEL BEARING FAILED. IN BOTH OCCASIONS NOISES WERE HEARD. IN REGARDS TO BE BACK WHEEL BEARING THE TIRE ALMOST CAME OFF AND THE WHEEL FROZE. THIS OCCURRED WHILE ON A MAJOR INTERSTATE TRAVELING AT A SPEED OF 65 MILES AN HOUR. BACK WHEEL BEARING, AXLE, DRUM AND BRAKES REPLACED AT A FORD DEALER, COSTING OVER $1700 DOLLARS. FRONT WHEEL BEARING BEGAN MAKING A THUMPING NOISE AND WAS REPLACED AT A LOCAL MECHANIC COSTING $500. IN CONTACTING FORD I WAS TOLD THERE WAS NOTHING THEY COULD DO. *TR
Suspension, Power train, Air bags, Back over prevention, Jan 8, 2008
CURRENTLY OWN A 2002 EXPLORER XLT WITH ONLY 65K MILES ON IT. THE TRANSMISSION IS IN NEED OF A REBUILD BECAUSE IS SLIP FROM TIME TO TIME. THE REAR DIFFERENTIAL SEALS ARE LEAKING. THE ENTIRE REAR OF THE VEHICLE MAKES A HUMMING NOISE SO I SUSPECT THAT A REAR BEARING IS GOING BAD. NOT TO MENTION THE 4WHEEL DRIVE SYSTEM HAS NOT WORKED SINCE I BOUGHT IT A LITTLE OVER A YEAR AGO. I'VE HAD INTERMITTENT ISSUES WITH THE AIR BAG CONTROL MODULE AND ALSO THE BACKUP ALARM SYSTEM. THERE IS NOTHING BUT POOR WRITE-UPS ABOUT THIS TRUCK ALL OVER THE INTERNET. ALL THE SAME PROBLEMS I'M EXPERIENCING ARE PROBLEMS MANY OTHER DRIVERS HAVE ALSO HAD. *TR
Suspension, Jan 7, 2008
WHEEL BEARING WENT BAD. *TR
Suspension, Jan 1, 2008
WHILE DRIVING MY 2002 FORD TAURUS I EXPERIENCED THE FAILURE OF BOTH FRONT COIL SPRINGS WHICH CUT OPEN LIKE A CAN OPENER ONE FRONT TIRES AND DAMAGED THE OTHER. I HAD TO HAVE BOTH TIRES AND SPRINGS REPLACED. IF I WAS TRAVELING MORE THAN 15 MPH I FEAR I WOULD NOT BE HERE TODAY.*CN
Suspension, Power train, Dec 27, 2007
WHEEL BEARING FAILURES-4 IN A 6 MONTH PERIOD OF TIME-COST OVER 1700.00 TOO HAVE THESE REPAIRS-FORD WILL NOT HELP OUT AND THERE CUSTOMER SERVICE IS A JOKE. I HAVE A CHILD THAT IS ALWAYS WITH ME AND 2 TIMES IT COULD HAVE BEEN BAD. *TR
Suspension, Nov 29, 2007
ALL FOUR WHEELS BEARINGS ON A 2002 FORD EXPLORER WITH ONLY 70,000 MILES HAD TO BE REPLACED. ONE INCIDENT INCLUDED A WHEEL FALLING OFF DUE TO THE FAILURE OF THESE BEARINGS. *TR
Suspension, Nov 28, 2007
I BOUGHT AN 02 EXPLORER. WAS DRIVING AND STARTED MAKING WEIRD GRINDING NOISES. TOOK IT TO THE MECHANIC AND ITS COSTING ME 1000! DOLLARS TO REPLACE THE WHEEL HUBS AND BEARINGS. HE SAID THE WHEEL ON THE BACK WAS READY TO FALL OFF! *TR
Suspension, Nov 22, 2007
FRONT AND REAR BEARING FOR THE 2002 FORD EXPLORER FAILS WHILE DRIVING. FORD IS AWARE OF THE PROBLEM BUT WILL NOT RECALL UNTIL YOUR APPROVAL, REPAIRS ARE MADE AT THE OWNERS COST....PLEASE HELP. *TR
Suspension, Nov 9, 2007
HAVE REPLACED 3 WHEEL BEARINGS AT THE COST OF $400 A PIECE. *TR
Suspension, Nov 8, 2007
WHEEL BEARING DEFECTIVE. *TR
Suspension, Oct 30, 2007
I OWN A 2002 FORD EXPLORER XLT. VEHICLE HAS @ 57K MILES ON IT. WHEEL BEARINGS HAD TO BE REPLACED. MY UNDERSTANDING THIS IS FACTORY SEALED AND SHOULD NOT NEED REPLACING THIS QUICKLY. NORMAL LIFETIME OF WHEEL BEARINGS SHOULD BE OVER 100K? *TR