2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints: suspension
445 reports, newest first. Show all
Suspension, Oct 2, 2008
PREMATURE FAILURE OF ALL FOUR WHEEL BEARINGS IN MY 2002 FORD EXPLORER AS WELL AS THE PINION GEAR AND CLUTCH PACKS WITH LESS THAN 50,000 MILES. *TR
Suspension, Air bags, Oct 2, 2008
2002 FORD EXPLORER, WHEEL BEARINGS WENT OUT (PRE-MATURELY AS ON THOUSANDS OF THIS MODEL CAR)AND AIRBAG DISCONNECTED (FORD MADE CABLE TOO SHORT UNDER DRIVER'S SEAT.) LUCKY WE CAUGHT IT BEFORE WHEEL FLEW OFF AND AIRBAG DIDN'T DEPLOY! *TR
Suspension, Oct 1, 2008
BROUGHT OUR 2002 FORD EXPLORER XLT INTO THE DEALER WITH 75,000 MILES ON IT TO CHECK OUT A NOISE IN THE REAR END. WAS TOLD IT NEEDED A NEW WHEEL BEARING. THIS IS THE SECOND WHEEL BEARING THAT WE'VE HAD TO REPLACE. THE DEALER ALSO FOUND THAT BOTH REAR COIL SPRINGS WERE BROKEN. SAID THEY MAY HAVE BEEN BROKEN FOR SOME TIME. WILL COST $250 FOR THE WHEEL BEARING AND $500 FOR NEW SPRINGS. WAS TOLD FORD WILL NOT PAY FOR THE DEFECTIVE SPRINGS. HAVE NEVER TOWED ANYTHING WITH THE VEHICLE. HAVE READ ON THE INTERNET ABOUT LOTS OF OTHER PEOPLE EXPERIENCING REAR SPRING FAILURES AS WELL. *TR
Suspension, Sep 30, 2008
BROUGHT MY 2002 EXPLORER (59K MILES) TO DEALER FOR REPAIR AND WAS INFORMED I HAD A BROKEN REAR SPRING. ON DISCUSSION BOARD ON-LINE FOUND ALLOT OF OTHER PEOPLE WITH SAME PROBLEM. VERY COSTLY TO FIX CAN'T UNDERSTAND WHY SPRING WOULD BREAK ON LOW MILEAGE VEHICLE. *TR
Suspension, Sep 25, 2008
REAR COIL SPRING BROKE AND DAMAGED THE STRUT. DEALER REPAIRED BOTH AT COST TO CONSUMER, ALSO SUGGESTED I REPLACED THE OTHER SIDE BEFORE IT FAILS. THIS FORD EXPLORER HAS NEVER TOWED ANYTHING OR HAS NEVER BEEN OFF ROAD. ALL FOUR WHEEL BEARINGS HAVE BEEN REPLACED ON TRUCK AT 50,000 MILES. BUT TRUCK WAS UNDER EXTENDED WARRANTY. *TR
Suspension, Sep 17, 2008
HEARD GRINDING NOISE WHICH MECHANIC DIAGNOSES AS RUSTED AND BROKEN REAR COIL SPRING. SHORTLY AFTER, THE OTHER REAR COIL SPRING BROKE INTO SEVERAL PIECES. METAL USED IN COIL SPRINGS SEEM TO BE DEFECTIVE AND SHOULD NOT NEED TO BE REPLACED AFTER 5 YEARS. NO OFF ROAD DRIVING. NORMAL USE. *TR
Suspension, Power train, Sep 12, 2008
REAR SPRING BROKEN ON 2002 FORD EXPLORER WITH 80,000 MILES. *TR
Suspension, Service brakes, Hydraulic, Latches/locks/linkages, Sep 9, 2008
WHEN I WOULD MAKE A SHARP LEFT HAND TURN AND USE THE BRAKES THE BRAKES WOULD PULSATE AND WOULD NOT STOP THE TRUCK RIGHT AWAY. IT WOULD ACT LIKE IT HAD HIT ICE AND ITS WAS THE MIDDLE OF SUMMER. IT WOULD STILL MOVE ABOUT A FOOT. I TOOK IT TO A SHOP TO HAVE IT LOOKED AT AND WAS TOLD HE GETS ALOT OF FORD'S THAT DO THIS AND THEY DON'T HAVE A RECALL ON THIS. THE SHOP REPLACED THE PART IN THE HUB OR WHEEL NOT SURE AND NOW ITS FINE BUT IT COST ME OVER 500.00 AND I ONLY HAVE 50,000 MILES ON IT. I KNOW THAT PARTS WEAR BOUT BUT THIS WAS A FAILURE OF A PART THAT SHOULD NOT HAVE GONE BAD. ALSO THE ELECTRIC DOOR LOCK BUTTON IN THE TRUCK STOPS WORKING, THE OPEN SECTION WORKS BUT NOT THE LOCK BUTTON. *TR
Suspension, Sep 8, 2008
I PURCHASED A 2002 FORE EXPLORER XLT 10/2004 WITH 69,500 MILES. I NOW HAVE 17,500.00 MILES. I HAVE OWNED THIS VEHICLE FOR APPROX 4 YEARS AND HAVE HAD TO REPLACE THE WHEEL BEARINGS FOR ALL 4 WHEELS. THE FIRST TIME WAS 12/05. ALL FOUR TIMES THE REPAIRS WERE DONE AT A FORD DEALERSHIP. THEY OFFER NO REASON WHY THIS MIGHT HAPPEN. THIS WAS MY FIRST FORD VEHICLE. *TR
Suspension, Sep 4, 2008
BROKEN REAR SPRINGS, TWO UPPERMOST COILS COLLAPSED ON BOTH DRIVERS AND PASSENGER SIDES. I NOTICED IT WHEN I WAS CHANGING THE BRAKE PADS AND ROTORS IN AUGUST 2007. FROM THE RUST, IT APPEARS THAT THE SPRINGS HAVE BEEN BROKEN FOR A WHILE. HAVE YET TO REPLACE SINCE IT DOESN'T SEEM TO HAVE EFFECTED HANDLING, BUT INTEND TO DO IT THIS FALL JUST TO BE SAFE. *TR
Suspension, Sep 2, 2008
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. IN THE PROCESS OF GETTING AN OIL CHANGE, IT WAS DISCOVERED THAT BOTH REAR COIL SPRINGS FAILED. THE FAILURE DID NOT RUPTURE THE TIRES. THE CURRENT AND FAILURE MILEAGES WERE 140,000. UPDATED 10/14/08 *BF UPDATED 10/24/08. *JB
Suspension, Power train, Aug 21, 2008
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE EXAMINED THE VEHICLE AND NOTICED THAT THE TIRE WAS RUBBING AGAINST THE A FRAME IN THE FRONT END OF THE VEHICLE. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE BRAKES WERE TAKING A LONGER PERIOD OF TIME TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CV JOINT AND BEARING HUBS NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN REPAIRED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 119,000.
Suspension, Aug 19, 2008
FIRST THE BACK (BOTH) WHEEL BEARINGS WENT. SOUNDED LIKE A NASTY GRINDING NOISE, VERY LOUD. I HAD THEM REPLACED AT 750.00 TO REPLACE THEM AND THAT WAS NOT INCLUDING THE FACT THAT THEY DESTROYED MY BRAKES AND THEY HAD TO BE REPLACED ALSO..VERY EXPENSIVE.. NO WARRANTY..THAN REPLACED THE DRIVERS FRONT BEARING AND NOT THE PASSENGER SIDE BEARING IS GOING..WILL REPLACE VERY SOON. *TR
Suspension, Aug 18, 2008
REAR SPRING BREAKAGE BOTH REAR SPRINGS WERE BROKEN VEHICLE NOT USED FOR ROUGH DUTY THE DEALER IT WAS PURCHASED FROM SAID THERE WAS NO RECALLS OR CAMPAIGNS BUT PARTS MANAGER STATED HE HAS SOLD SEVEN SETS OF SPRINGS FOR THESES VEHICLES I BELIEVE THIS NEEDS TO BE ADDRESSED BEING IT IS A SAFETY AND HANDLING ISSUE. *TR
Suspension, Aug 12, 2008
VEHICLE WAS PURCHASED IN NOVEMBER 2007 WHERE A COMPLETE INSPECTION WAS MADE OF THE VEHICLE AND ITS COMPONENTS. SINCE THAT TIME, THE VEHICLE WAS NOT DRIVEN OFF-ROAD, HAD ANY HEAVY LOADS, TOWED ANYTHING, OR AN UNUSUALLY HARD DRIVING. STRANGE NOISE WAS HEARD COMING FROM THE REAR SUSPENSION, FOUND TO BE THE REAR COIL SPRINGS BOTH SNAPPED AT THE TOP. THE VEHICLE IS KEPT OUTSIDE DURING NEW ENGLAND WINTERS.
Suspension, Power train, Aug 1, 2008
I'M READING MANY, MANY, MANY AND MULTIPLE COMPLAINTS ABOUT THE SAME THINGS FOR THE 2002 FORD EXPLORER. MAINLY THE WHEEL BEARINGS GOING WHICH CAN CAUSE THE WHEELS TO FALL OFF WITH THE POTENTIAL FOR SEVERE INJURY OR DEATH AND THE REAR DIFFERENTIAL GOING OUT. FORD NEEDS TO RECALL THESE VEHICLES AND FIX THIS MATTER! *TR
Suspension, Jul 29, 2008
JUST FOUND OUT REAR COIL SPRINGS ARE BOTH BROKE. WITH SIMPLE SEARCH ON WEB, FOUND NUMEROUS OTHER OWNERS OF 2002 FORD EXPLORERS HAVE SAME ISSUE. THIS IS A FACTORY DEFECT, I SHOULDN'T HAVE TO PAY FOR IT. PLUS, ITS UNSAFE! *TR
Suspension, Jul 28, 2008
1. ROARING NOISE IN REAR END 2. LEFT AND RIGHT REAR BEARINGS SHOT 3. REPLACE LEFT AND RIGHT BEARINGS AND HUBS. *TR
Suspension, Jul 27, 2008
BOTH REAR SPRINGS ARE BROKEN AT THE TOP. ALSO, DRIVER REAR TIRE BLEW OUT ON INSIDE SIDEWALL WITH ABOUT 50% TREAD LEFT (SUSPECT BROKEN SPRING GOUGED THE TIRE). ALSO HAD TO REPLACE RIGHT REAR WHEEL BEARING (NOISY AND WOBBLY) AND PARKING BRAKE SHOES (COMPLETELY WORN OFF FROM TILTED AXEL HUB). 110,000 MILES. ALSO BOTH FRONT WHEEL BEARINGS WERE REPLACED AT 95K MILES (MAKING NOISE). WHERE IS THE SAFETY RECALL? *TR
Suspension, Jul 26, 2008
WHEEL BEARINGS ERODED AFTER ONLY 75K MILES; TIRES IN DANGER OF FALLING OFF. *TR
Suspension, Jul 24, 2008
RIGHT REAR WHEEL MAKING NOISE AND IS LOOSE. WHEEL HUB/BEARING IS LOOSE AND WOBBLY. PARKING BRAKE PADS WORN COMPLETELY OFF FROM WHEEL BEING TILTED. FAILED WHEEL BEARING!!! 106,000 MILES. 2002 FORD EXPLORER. ALSO REPLACED BOTH FRONT WHEEL HUBS FOR SAME REASON AT ABOUT 95,000 MILES (NOISY AND ROUGH BEARING). *TR
Suspension, Jul 22, 2008
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. AFTER A ROUTINE INSPECTION, THE MECHANIC STATED THAT BOTH REAR COIL SPRINGS FAILED. AFTER BEING INFORMED OF THE DIAGNOSIS, THE CONTACT REMEMBERED HEARING CLUNKING NOISES AND ODD SUSPENSION-RELATED BEHAVIOR. HE CALLED FORD TO FIND OUT IF HIS VEHICLE WAS INCLUDED IN ANY RECALLS AND WAS INFORMED THAT THERE WERE NONE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 80,552 AND FAILURE MILEAGE WAS APPROXIMATELY 80,500.
Suspension, Jul 21, 2008
2002 FORD EXPLORER - BOTH REAR SPRINGS RUSTED AND CRACKED. ONE IN 2006 AND THE OTHER IN 2007. THIS VEHICLE DRIVEN BY WIFE AND NOT OFF ROAD OR FOR TOWING. ON THE NET THERE ARE MANY, MANY OWNERS WITH SAME EXACT PROBLEM. DEALERSHIP SAYS IT IS A SAFETY CONCERN BUT MANUFACTURE WON'T DO ANYTHING ABOUT IT. *TR
Suspension, Jul 16, 2008
FRONT WHEEL BEARING ON MY 2002 FORD EXPLORER HAD TO BE REPLACED AT 65,000 MILES. SHOP SAID IF IT HAD BEEN DRIVEN MUCH FURTHER THE WHEEL WOULD HAVE COME OFF. MY EXTENDED WARRANTY EXPIRED LAST YEAR AND FORD WILL NOT HELP. THIS IS EVIDENTLY A VERY COMMON PROBLEM WITH THIS MODEL YEAR AND COULD LEAD TO DEATH OR SERIOUS INJURY PLEASE ISSUE A RECALL BEFORE ANYONE GETS HURT. *TR
Suspension, Jul 16, 2008
2002 FORD EXPLORER XLT 4X4 REAR COIL SPRING BROKEN. *TR