2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints: vehicle speed control
181 reports, newest first. Show all
Vehicle speed control, Aug 15, 2007, crash
TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE PROCEEDING TO MAKE A LEFT TURN, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY MAXIMUM PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE. THE FAILURE ALSO OCCURRED WHILE HER HUSBAND WAS DRIVING THE VEHICLE. WHEN HE APPLIED MAXIMUM PRESSURE TO THE BRAKES, THE VEHICLE ACCELERATED. THE CONTACT STATED THAT WHEN SHE DEPRESSES THE BRAKE PEDAL, THE VEHICLE SUDDENLY SPEEDS FORWARD. THE FAILURE HAS OCCURRED THREE TIMES AND THE MOST RECENT OCCURRENCE CAUSED HIM TO CRASH INTO A WALL. THE AIR BAGS DEPLOYED AND THE DAMAGES TOTALED $6,800. THE DEALER INFORMED HER THAT THEY WOULD LOOK INTO THE MATTER. AS OF AUGUST 15, 2007, THE VEHICLE IS STILL IN THE REPAIR SHOP. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 51,050. UPDATED 10/04/07 *TR
Power train, Exterior lighting, Vehicle speed control, Aug 2, 2007
REPEAT FAILURE OF BRAKE LIGHT SWITCH, CRUISE CONTROL WON'T DISENGAGE WHEN BRAKE PEDAL DEPRESSED ,AN UNSAFE SITUATION. ALSO INTERMITTENT INABILITY TO SHIFT OUT OF PARK AND BRAKE LIGHTS NOT OPERATING. *TR
Vehicle speed control, Mar 8, 2007
PRIOR TO THE INCIDENT, I NOTICED THAT THE ACCELERATOR PEDAL SEEMED SOMEWHAT LOOSE. WE WERE ON THE FREEWAY IN THE L.A. AREA WHEN I NEEDED TO ACCELERATE QUICKLY. AS I DID THIS THE ACCELERATOR STUCK AND THE VEHICLE SURGED. I WAS BARELY ABLE TO AVOID REAR ENDING A SEMI AND AVOID OTHER VEHICLE ON THE CONGESTED FREEWAY. THE FRONT SEAT OCCUPANT WAS ABLE TO LEAN UNDER THE DASH AND FREE THE PEDAL. WE PULLED OVER AND FOUND OUR WAY TO A MECHANIC. HE ADVISED THAT A SMALL PLASTIC PIECE HAD BROKEN NEAR THE PEDAL. A BAR THAT IS ATTACHED TO THE SYSTEM THEN STUCK UNDER THE DASH. HE REPAIRED THIS BY BYPASSING THE MANUFACTURERS SYSTEM FOR LESS THAN $200.00. I TOOK IT TO THE FORD DEALER AND THEY TOLD ME IT WOULD COST OVER $800.00 FOR LABOR AND PARTS. I DON'T REALLY WANT TO REPAIR IT WITH THE SAME PARTS IF IT COULD POSSIBLY RECUR. *JB
Vehicle speed control, Feb 5, 2007
AFTER DRIVING ON A COLD WEATHER NIGHT AT SINGLE DIGIT TEMPERATURES, THE VEHICLE SEEMED TO ACCELERATE ON ITS OWN EVEN WITHOUT PRESSING THE GAS PEDAL. WHEN THE VEHICLE IS PUT INTO PARK OR NEUTRAL, THE RPM WAS ABOVE 4000. FROM A COMPLETE STOP, THE VEHICLE WOULD ACCELERATE ON ITS OWN. WHEN BRAKING THE VEHICLE SEEMS TO STILL WANT TO MOVE. *JB
Vehicle speed control, Dec 28, 2006
2002 FORD EXPLORER- SPOUSE ALMOST SERIOUSLY INJURED WHEN THE GAS PEDAL THROTTLE WAS STUCK AND WOULD NOT RELEASE. CAR LUNGED OUT OF CONTROL. SLAMMING BRAKES ONLY SLOWED IT BUT DID NOT STOP IT. *NM
Vehicle speed control, Nov 5, 2006
ACCELERATOR PEDAL BECOMES STUCK AT TIME CAUSING HIGH IDLE SPEED. I HAVE TAKEN THE VEHICLE TO CAL WORTHINGTONS 4 TIMES IN THE PAST COMPLAINING OF STUCK ACCELERATOR OR EXCESSIVE IDLE. THE DATES WERE 6/20/02, 12/04/03, 5/23/05, 10/17/05 AND NOW THE ACCELERATOR IS STUCK COMPLETELY AT 4000 RPM. *NM
Vehicle speed control, Aug 7, 2006, crash
DT*: THE CONTACT STATED THE GAS PEDAL STUCK CAUSING AN ACCIDENT BY HITTING A VAN AND BARELY MISSING A HOUSE. THIS WAS THE FIRST OCCURRENCE AND THE ACCIDENT WAS REPORTED TO THE POLICE, HOWEVER, THE POLICE HAVE NOT FINALIZED THE POLICE REPORT.
Engine and engine cooling, Fuel system, Gasoline, Power train, Vehicle speed control, Jul 3, 2006
2002 EXPLORER HAS PROBLEMS PICKING UP SPEED AND OVER USE OF GAS. *TS THE CONSUMER ALSO HAD PROBLEMS WITH THE TRANSMISSION, GEAR ADJUSTMENT, DIFFICULT HIGH ALTITUDE DRIVING EVEN AFTER GEAR CHANGE, AIR SUCTION INTO THE ENGINE AND TRANSMISSION, ACCELERATOR AND SES LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. *NM UPDATED 07/06/06. *JB
Vehicle speed control, May 26, 2006, crash
DT*: THE CONTACT STATED WHILE APPROACHING A STOP SIGN AND APPLYING THE BRAKES THE VEHICLE ACCELERATED FORWARD CAUSING A MINOR CRASH. THERE WAS A POLICE REPORT FILED AT THE SCENE. AFTER INSPECTION THE DEALERSHIP REPLACED THE WHEEL SPEED SENSOR ON DECEMBER 15, 2005. WHEN THE PROBLEM RETURNED THE DEALER REPLACED A DIFFERENT UNKNOWN SENSOR.
Vehicle speed control, Dec 12, 2005
DT: THE CONTACT STATED THE ACCELERATOR PEDAL FAILED TO RELEASE WHEN COMPLETELY DEPRESSED. THE VEHICLE HAS BEEN SEEN BY THE DEALER ON ONE OCCASION. THE VEHICLE WAS ONLY TEST DRIVEN. NO DIAGNOSTIC TEST WAS PERFORMED. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM THEREFORE, NO REPAIRS WERE MADE.*AK UPDATED 01/11/06. *JB
Vehicle speed control, Nov 15, 2005
SUDDEN ACCELERATION WITH FOOT OFF OF GAS UPON STARTUP OF VEHICLE AND SHIFTING INTO GEAR. *NM
Vehicle speed control, Nov 1, 2005, crash
2002 FORD EXPLORER- CRASHED INTO DOCTORS OFFICE- BECAUSE OF FAILED THROTTLE BODY- REPORTED TO FORD. ONE LETTER RECEIVED REQUIRING INFORMATION-NO RESPONSE FROM FORD SINCE JULY, CAR STILL WAITING FOR INSPECTION, DEALER INSPECTIONS CONFIRMS THROTTLE BODY CABLE STUCK CAUSING CAR TO ACCELERATE ON ITS OWN AND CRASH--NO RESPONSE FROM FORD. *JB
Vehicle speed control, Sep 20, 2005, crash
DT: CONTACT'S WIFE ON STATES ON 9-17-05 WAS DRIVING THE 2002 FORD EXPLORER AND SHE STOPPED AT A RED LIGHT ON A HILL. SHE TOOK FOOT OFF OF THE BRAKES AND THE CAR SURGED VERY HIGH AND LUNGED FORWARD, RESULTING IN A REAR END COLLISION. THE CONTACT WAS CONCERNED THAT THIS MAY HAD SOMETHING TO DO WITH THE CRUISE CONTROL. THE CONTACT'S WIFE DID NOT HAVE THE CRUISE CONTROL ON AT THE TIME OF THE ACCIDENT. THE DEALER DID NOT THINK THIS HAD ANYTHING TO DO WITH THE CRUISE CONTROL. A POLICE REPORT WAS TAKEN. THIS WAS THE FIRST INCIDENT OF THIS KIND. THE CONTACT REPORTED OF HAVING NO PROBLEMS WITH THE CRUISE CONTROL PRIOR TO THIS ACCIDENT. *AK.
Vehicle speed control, Aug 30, 2005, crash
WHILE TURNING INTO A PARKING SPACE AND BRAKING, MY VEHICLE EXPERIENCED A SURGE IN ACCELERATION THAT THE BRAKING COULD NOT CONTROL. VEHICLE WAS GOING APPROXIMATELY 5 MPH. IN AN ATTEMPT TO AVOID A CONCRETE ABUTMENT, THE PASSENGER FRONT FENDER CLIPPED THE DRIVER REAR FENDER OF ANOTHER VEHICLE. WHEN I QUESTIONED FORD ABOUT PROBLEM, THEY SAID THEY HAD NO RECALLS AND I SHOULD GET IT LOOKED AT. THE PROBLEM HAS YET TO BE DETERMINED. *NM
Vehicle speed control, Aug 14, 2005, fire
I HAD JUST LEFT WORK WITH MY MOTHER AND NOTICED A SMELL OF BURNING RUBBER OR WIRES. WE DROVE FOR APPROX. 4 BLOCKS STILL SMELLING THIS. WE ROLLED DOWN THE WINDOWS THINKING IT WAS COMING FROM OUTSIDE. I EVEN TURNED OFF MY AIR CONDITIONING THINKING IT WAS PULLING THE ODOR IN FROM OUTSIDE. WE THEN DECIDED WE SHOULD TURN AROUND AND GO BACK TO MY PLACE OF EMPLOYMENT AND HAVE THE MECHANICS CHECK IT OUT. I TURNED THE CORNER AND SMOKE STARTING COMING OUT FROM UNDER THE HOOD. WE THEN PULLED OVER TO CALL OUR WRECKER. THE SMOKE GOT WORSE, SO WE GOT OUT OF THE VEHICLE AND MOVED AWAY. WE THEN CALLED THE FIRE DEPARTMENT. AFTER ABOUT 5 MINUTES FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THEN, THERE WAS A SMALL EXPLOSION AND THERE WAS A HOLE BLOWN IN THE CENTER OF THE HOOD CLOSE TO THE WINDSHIELD. THE FLAMES WERE THEN SHOOTING ABOUT 6 TO 8 FT IN THE AIR. THE FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT. WE HAVE NOT YET HEARD IF IT IS A TOTAL LOSS, BUT I'M SURE IT IS. *NM
Vehicle speed control, Jul 23, 2005
THE ACCELLERATOR ON OUR 2002 FORD EXPLORER XLT STICKS INTERMITTENTLY.
Vehicle speed control, Jul 23, 2005, crash
VEHICLE STUMBLED WHILE MAKING A LEFT TURN INTO MY DRIVEWAY I FED IT GAS TO KEEP IT FROM STALLING AND IT ACCELERATED RAPIDLY INTO MY GARAGE DOOR. WHILE UNDER WARRANTY THIS PROBLEM REPORTED TO DEALER BUT THEY CLAIMED THEY WERE NEVE ABLE TO FIND A PROBLEM. THE LAST SERVICE UNDER EXTENDED WARRANTY SAID SAME PROBLEM REPORTED AND THIS TIME I WAS CHARGED FOR THE TEST BUT ONCE AGAIN THEY FOUND NOTHING I COMPLAINED TO FORD VIA THEIR WEB SITE BUT THEY NEVER REPLIED TO MY EMAILI
Vehicle speed control, Jul 22, 2005
2002 FORD EXPLORER ACCELERATOR BECAME STUCK OPEN.*MR THE CONSUMER STATED THE VEHICLE WENT OUT OF CONTROL. THE CONSUMER WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL TO TURN OFF THE ENGINE. *JB
Vehicle speed control, Jul 18, 2005
DT: CONTACT STATES WHEN TAKING FOOT OFF OF THE THROTTLE IT CONTINUED TO ACCELERATE. THIS HAPPENED THREE TIMES. THE LAST TIME WAS LESS THAN 30 DAYS AGO. IT HAS ONLY BEEN HAPPENING FOR THE LAST THREE MONTHS. IT HAS HAPPENING MORE FREQUENTLY. IT DOES NOT HAPPEN AT A LOW SPEEDS; BUT AT OTHER SPEEDS ABOVE 35 MPH. ROAD CONDITIONS HAVE BEEN PERFECT AT EVERY INCIDENT.*AK
Vehicle speed control, Jul 15, 2005, crash
DT: CONTACT STATES SHE PREVIOUSLY OWNED A 2002 FORD EXPLORER SPORT THAT WAS IN AN ACCIDENT DUE TO THE SUDDEN ACCELERATION OF THE VEHICLE. WHEN THE CONSUMER PLACED THE VEHICLE IN REVERSE THERE WAS SUDDEN ACCELERATION, CAUSING VEHICLE TO HIT A TELEPHONE POLE. THE CONSUMER THEN PLACED THE VEHICLE INTO DRIVE, AND IT STAYED IN FULL THROTTLE, CAUSING THE CONTACT'S VEHICLE TO HIT ANOTHER VEHICLE. THE DAY THAT THE ACCIDENT OCCURRED IT WAS SLIGHTLY RAINING. THE CONSUMER NO LONGER HAS THE VEHICLE, SO SHE DOES NOT HAVE ANY INFORMATION ABOUT THE VEHICLE AVAILABLE.*AK
Vehicle speed control, Jul 14, 2005
DT: THE CONSUMER STATES THAT ON 2002 FORD EXPLORER THE THROTTLE STUCK. HE HAD A HARD TIME STOPPING THE VEHICLE IN A WORK ZONE. CONSUMER APPLIED THE BRAKE EXTREMELY HARD AND PUT THE PARKING BRAKE ON AND ENGINE CONTINUED TO ROAR. DEALERSHIP STATED THAT HE HAD NEVER HEARD OF THIS HAPPENING. THIS OCCURRED IN SEPTEMBER 2, 2004, AND HAS NOT HAPPENED SINCE. HE READ AN ARTICLE IN THE JULY 13, 2005 WASHINGTON POST STATING THAT OTHER CONSUMERS WERE HAVING A SIMILAR PROBLEM. WHEN HE STARTED VEHICLE AGAIN THE ROAR STOPPED, AND HE PUSHED ON THE THROTTLE, WHICH CAUSED IT TO OPERATE AGAIN. CONSUMER HAD LEFT FOOT ON THE BRAKE AND TAPPED THE ACCELERATOR.*AK
Vehicle speed control, Jul 14, 2005
WHILE STARTING TO MOVE FORWARD, THE ACCELERATOR STUCK TWICE IN THE LAST MONTH. ONCE I NEARLY WENT THROUGH A CLOSED GARAGE DOOR. UNTIL NOW I THOUGHT SOMETING GOT IN THE WAY OF THE ACCELERATOR. HEARD THAT THIS WAS AN EQUIPMENT PROBLEM. NOW I WILL SEEK TO HAVE THE DEFECT REPAIRED.
Vehicle speed control, Jul 14, 2005
AT HIGHWAY SPEED OF APPROXIMATELY 65 MPH, I APPLIED THE ACCELORATOR AND IT STUCK IN THE INCREASED ACCELERATION POSITION. AFTER A FEW FRANTIC SECONDS (10 - 15 APPROX), I MANAGED TO RELEASE IT BY KICKING IT. AT THE TIME, I FELT THAT IT WAS POSSIBLE THAT THE FLOORMAT OR CARPETING MAY HAVE BEEN INVOLVED IN THE PROBLEM, BUT WAS NOT SURE. I HAVE NOT TAKEN IT TO A SHOP BECAUSE OF THAT UNCERTAINTY. HOWEVER, THE CURRENT ODI INVESTIGATION CONVINCED ME OF THE STRONG POSSIBILITY THAT THIS IS A MANUFACTURING DEFECT.
Vehicle speed control, Jul 13, 2005
DT: CONSUMER STATES HER 2002 FORD EXPLORER HAD THE THROTTLE STICK LAST WEEK. THE DEALERSHIP TOLD HER THEY COULD NOT DO ANYTHING ABOUT IT. THE DEALERSHIP REFUSED TO INSPECT THE VEHICLE UNTIL FORD ORDERED THEM TO OR THEY HEARD FROM THE NHTSA. THE VEHICLE ACCELERATED ON IT S OWN AND SHE HAD TO TURN THE VEHICLE OFF AND TAKE THE KEY OUT. *JB
Vehicle speed control, Jul 13, 2005
TWO DIFFERENT TIMES, BOTH STOPPING AT A TRAFFIC LIGHT, THE ACCELERATOR KEPT GOING. STOMPED ON THE BRAKE AS HARD AS POSSIBLE, FINALLY HAD TO TURN OFF THE KEY. TOOK THE 2002 FORD EXPLORER TO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG.