2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints
3,613 reports, newest first.
Structure, Jan 4, 2006
IN NOVEMBER 2005, THE REAR LIFTGATE APPLIQUE OF MY 2002 FORD EXPLORER CRACKED OVERNIGHT. THE CRACK IS DIRECTLY IN LINE WITH THE REAR WINDSHIELD WIPER. THE LOCAL FORD DEALERSHIP CLAIMS THAT THEY HAVE SEEN SEVERAL FORD EXPLORERS WITH THIS SAME PROBLEM AND IT IS CAUSED BY COLD TEMPERATURES AND WINDSHIELD WASHER FLUID GETTING INTO THE PLASTIC APPLIQUE AND FORCING A CRACK. THE NIGHT THIS OCCURRED THE TEMPERATURE REACHED 10 DEGREES ABOVE ZERO. BECAUSE OF THIS CRACK, I NO LONGER CAN USE THIS PORTION OF THE LIFTGATE FOR FEAR THAT IT WILL CAUSE FURTHER DAMAGE TO MY VEHICLE. I CALLED THE FORD CUSTOMER SERVICE LINE WHERE THE REPRESENTATIVE DID AN INVESTIGATION INTO MY CLAIM AND NO WARRANTY OR RECALL WILL COVER THIS DEFECT. THE APPROXIMATE COST OF THE REPAIR IS $300.00. THIS IS AN OBVIOUS DEFECT IN THE MANUFACTURING OF THE VEHICLE AND SHOULD BE RECALLED AND REPAIRED AT FORD'S EXPENSE. THIS SHOULD NOT HAVE HAPPENED TO A VEHICLE THAT IS MADE FOR INCLEMENT WEATHER. *JB
Structure, Jan 3, 2006
THE BACK PANEL BELOW THE REAR WINDOW DEVELOPED A 1/4 INCH CRACK FROM RUNNING FROM TOP TO BOTTOM. *JB
Power train, Jan 2, 2006
2002 FORD EXPLORER 43K - REAR TIRES SHUDDER AND FEEL LIKE THEY ARE BINDING DURING TURNS. THE INSIDE TIRE SPINS/STOPS/SPINS AS IF THE REAR DIFF WERE LOCKED. REPAIR SHOP CAN NOT ISOLATE ANY PROBLEM - CHANGED FLUID, REPLACED 4X4 SWITCH, PROBLEM PERSISTS. THEY ARE CONSIDERING REPLACING THE ENTIRE UNIT. *JB
Service brakes, Hydraulic, Jan 2, 2006
2002 FORD EXPLORER EMERGANCY BRAKE FAILURE. 1) PA STATE SAFETY INSPECTION WAS PERFORMED AT FORD DEALER. 2) DRUM BRAKE LININGS WERE FOUND IN TOTAL SEPERATION FROM METAL SHOES. CONDITION IS LIKELY DUE TO A COMBINATION OF COROSION AND LACK OF ADHESIVE BETWEEN LINING AND METAL SHOE. 3) PER THE FORD DEALER'S DISCCOVERY AND SUGESTED REPAIR... THE EMERGANCY BRAKE AND DRUM/ROTORS WERE REPLACED. FORD DID NOT TAKE LIABIITY OR COVER THE EXPENSE. (OLD PARTS ARE AVAILABLE UPON REQUEST). *NM
Power train, Jan 1, 2006
REAR END WHINING NOISE. SUSPECT DIFFERENTIAL AND/OR PINION GEA/BEARING. *NM
Power train, Dec 29, 2005
2002 FORD EXPLORER XLS - AUTOMATIC TRANSMISSION SHIFT HANDLE ON THE STEERING COLUMN BROKE OFF WHILE SHIFTING FROM PARK TO DRIVE. THE BRAKE PAD WAS DEPRESSED DURING THE ATTEMPTED SHIFT. MY MECHANIC AND I NEVER SAW THIS HAPPEN BEFORE. *NM
Power train, Dec 28, 2005
REAR DIFFERENTIAL MAKES A HOWLING NOISE AT HIGHWAY SPEEDS. NOISE GOES AWAY WHEN LETTING OFF ACCELERATOR. IT'S BEEN REPORTED TO DEALER MANY TIMES. THIS PROBLEM IS COMMON TO EXPLORERS OF THE SAME YEAR AS EVIDENCED BY NUMEROUS INTERNET FORUMS. TRANSMISSION ALSO SHUDDERS IN 3RD GEAR, ESPECIALLY WHEN COLD. *JB
Power train, Dec 27, 2005
I HAVE A 2002 FORD EXPLORER THAT HAS A LOUD HUMMING/WHINING SOUND FROM THE REAR DIFFERENTIAL AT SPEEDS 50-70 MPH AND NOW HAS STARTED LEAKING GEAR OIL FROM ONE OF THE DIFFERENTIAL AXLE BEARING/SEAL. I HAVE READ MANY MANY COMPLAINTS FROM OTHERS WITH THIS SAME PROBLEM ON 2002 EXPLORERS AND BELIEVE THIS IS NOT NORMAL AND NEEDS TO BE ADDRESSED/FIXED BY FORD MOTOR COMPANY BEFORE ACCIDENTS OCCUR. *JB
Visibility, Dec 27, 2005
DT: THE CONTACT STATED THE REAR WINDSHIELD EXPLODED WHILE THE CONTACT WAS GETTING INTO THE VEHICLE. THE VEHICLE HAD NOT BEEN STARTED AND IT WAS APPROXIMATELY 35 TO 40 DEGREES OUTSIDE. THERE WERE NO WARNING SIGNALS BEFORE THE WINDSHIELD EXPLODED. THE DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED. NO REPAIRS HAVE BEEN MADE. *AK
Power train, Dec 27, 2005
REAR END STARTED WHINING WHILE ON ROAD TRIP FROM NASHVILLE TO HOME. LEFT REAR WHEEL STARTED TO WOBBLE AND THEN SEIZED. VEHICLE IS NOT DRIVABLE. *JB
Seats, Dec 23, 2005, crash
1 AT APPROXIMATELY 45 MPH VEHICLE WENT INTO A SLIDE RIGHT REAR AXEL BROKE OFF CAUSING A ROLLOVER THIS OCCURRED ON WET PAVEMENT ! 2 DRIVERS SEAT WENT INTO THE RECLINING POSITION, EJECTING THE DRIVER INTO THE REAR SEAT CAUSING HIS HEAD TO GO THROUGH THE PASSENGER SIDE REAR DOOR GLASS , BRAKING BONES IN HIS LEFT HAND ,CONTUSIONS AND SEVERE TRAUMA TO HEAD AND NECK MEDICAL RECORDS AND PICTURES AVAILABLE ! 3 THE VEHICLE WAS A TOTAL LOSS . I AM IN POSSESSION OF THE FAILED SEAT IT WAS REPAIRED PRIOR TO THE ACCIDENT BECAUSE OF A FACTORY DEFECT FORD MOTOR CO NOTIFIED THERE HAS BEEN NO PERSONAL CONTACT BY THEIR REP. *NM
Power train, Dec 23, 2005
2002 FORD EXPLORER HAS REQUIRED 5 SEPARATE TRANSMISSION REPAIRS IN LAST 2 YEARS. INCLUDING 1 TOTAL REBUILD AT 50,000 MILES. FORD DEALER AND FORD CORPORATE WILL NOT STAND BEHIND THEIR PRODUCT. *JB
Power train, Dec 21, 2005
I HAVE A 2002 FORD EXPLORER, AT 30,000 MILES I COMPLAINED ABOUT A LOUD NOISE COMING FROM THE REAR END, THE DEALER SERVICE DEPARTMENT SAID IT WAS THE TIRES CUPPING BECAUSE I DIDN'T ROTATE THEM. AT 43,000 MILES I REPLACE THE TIRES BEFORE THEY NEEDED TO BE REPLACED, THE NOISE WAS LOUDER. NOW AT 87,000 MILES THE NOISE IS EVEN LOUDER AND THE DEALER SERVICE DEPARTMENT SAID FOR A NEW DIFFERENTIAL WAS $1,500. FORD SHOULD BE MADE TO RECALL THE BAD DIFFERENTIALS THAT THEY PUT IN THE 2002 EXPLORERS. *NM
Structure, Dec 21, 2005
UPSIDE DOWN "Y" CRACK FOUND IN LIFTGATE/HATCH FROM BOTTOM OF REAR WINDOW TO BOTTOM OF HATCH DOOR, TO THE LEFT OF THE FORD EMBLEM. BROUGHT CAR TO DEALERSHIP WHERE I PURCHASED IT 3 YRS AGO, BUT WAS TOLD IT WASN'T COVERED - OUT OF WARRANTY. AM CONCERNED ABOUT THE STABILITY OF THE REAR WINDOW AND LIFTGATE. THIS PRODUCT DEFECT SHOULD BE RECALLED BY FORD AND REPLACED AT NO CHARGE. *JB
Power train, Dec 21, 2005
THE NOW FAMOUS WHINING IN THE REAR DIFFERENTIAL AND THE OTHER FAMOUS 4X4 MODULE FAILURE. THE REAR DIFF HAS BEEN WHINING FOR APPROX. 18 MOS. NOW. I'M JUST WAITING FOR THE FAILURE TO OCCUR. *JB
Structure, Dec 20, 2005
TWO LARGE CRACKS BELOW LIFTGATE WINDOW . I TOOK TRUCK IN FOR RECALL 04S20 AND DEALERSHIP SAID CRACKS WERE NOT FORDS PROBLEM BULL ----- SHAME ON FORD I HAVE BEEN LOOKING ON INTERNET COMPLAINTS AND MANY OTHER PEOPLE HAVE THE SAME PROBLEM . I THINK THEY SHOULD FIX IT CORRECTLY THE FIRST TIME. *JB
Power train, Dec 20, 2005
MY COMPLAINT IS IN REGARDS TO THE TRANSFER CASE SELECTION MODULE ON MY 2002 FORD EXPLORER. DEALERSHIP INDICATED THAT THE SELECTION MODULE IS A COMMON PROBLEM, BUT STILL WANT TO CHARGE FULL PRICE FOR A NEW SELECTION MODULE WHEN IT'S JUST A SMALL PLASTIC PIECE INSIDE THE MODULE THAT FAILS. *JB
Power train, Dec 19, 2005
WHINE IN THE REAR END. MECHANIC REBUILT THE REAR END AND THE BEARING ALL SHOW SIGNS OF FAILURE ACCORDING TO THE MECHANIC FORD HAD USED CHEAP BEARINGS IN THE REAR END. THE TRANSMISSION ALSO HAS PROBLEMS SHIFTING. EACH TIME THE VEHICLE SHIFTS, IT SHUTTERS AND JERKS. I AM AFRAID THAT FORD USED THE SAME TYPE BEARINGS IN THE TRANSMISSION AS THEY DID IN THE REAR END AND THEY ARE FAILING AS WELL. *NM
Air bags, Dec 19, 2005, crash
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONTAL IMPACT AT HIGHWAY SPEED AND DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THE PASSENGER'S SIDE AIRBAG DEPLOYED. HOWEVER, THERE WAS NO OCCUPANT IN THE PASSENGER SEAT. SHE WAS WEARING A SEAT BELT. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THE VEHICLE WAS DAMAGED EXTENSIVELY, ESPECIALLY IN FRONT AREA. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR MECHANIC. THE VEHICLE WAS TOTALED, AND THE INSURANCE COMPANY CURRENTLY HAS POSSESSION OF THE VEHICLE. *AK
Power train, Dec 18, 2005
AT 60,000 MILES THE DIFFERENTIAL ON MY 2002 EDDIE BAUER EXPLORER NEEDED TO BE REPLACED. IT WAS REPLACED AT DEALERSHIP. NO LONGER UNDER WARRANTY. AFTER SEARCHING THE INTERNET, IT APPEARS THIS IS A COMMON PROBLEM WITH THE 2002 EXPLORER. *JB
Power train, Dec 17, 2005
O/D LIGHT FLASHING SO I TOOK CAR INTO DEALER. TRANSMISSION IS BAD AND NEEDS NEW SOLENOIDS AT 45,000 MILES. *NM
Power train, Dec 13, 2005
WHINING NOISE FROM REAR END OF MY 2002 FORD EXPLORER XLT. SMALL DRIPS IN GARAGE FROM REAR END. DEALER SAID REAR DIFFERENTIAL WAS LEAKING BUT NO BIG DEAL. NOW MY OVERDRIVE LIGHT IS FLASHING WHICH PER THE OWNERS MANUAL SAYS GET TO A REPAIR SHOP RIGHT AWAY AS MY TRANSMISSION IN TROUBLE. *NM
Vehicle speed control, Dec 12, 2005
DT: THE CONTACT STATED THE ACCELERATOR PEDAL FAILED TO RELEASE WHEN COMPLETELY DEPRESSED. THE VEHICLE HAS BEEN SEEN BY THE DEALER ON ONE OCCASION. THE VEHICLE WAS ONLY TEST DRIVEN. NO DIAGNOSTIC TEST WAS PERFORMED. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM THEREFORE, NO REPAIRS WERE MADE.*AK UPDATED 01/11/06. *JB
Power train, Dec 10, 2005
THERE IS A WHINING/ LIGHT ROAR COMING FROM THE REAR END OF MY 2002 FORD EXPLORER XLT. AFTER MUCH RESEARCH I HAVE COME TO CONCLUSION THAT THERE IS A MASSIVE MANUFACTURING DEFECT IN THE CONSTRUCTION OF THE REAR DIFFERENTIAL USED IN THIS MODEL VEHICLE. *JB
Power train, Dec 8, 2005
2002 TRANSMISSION FAILURE CAUSING ME TO BUY A NEW TRANSMISSION AT ONLY 45,000 MILES..2002 FORD EXPLORER XLT 2WD 4.0L V6. IT HAS BEEN REBUILT 2 TIMES SINCE I WAS MADE TO BUY A NEW TRANSMISSION. THIS IS TOTALLY UNACCEPTABLE AND THERE ARE OTHERS WITH THE SAME PROBLEMS AT THIS SITE. WE SHOULDN'T BE FORCED TO PAY $4000.00 TO FIX A PROBLEM ON A VEHICLE THAT IS NOWHERE NEAR THE EXPECTED TIMEFRAME FOR THIS SORT OF MALFUNCTION (I.E. 150K TO 200K MILES). HTTP://FORUMS.CARREVIEW.COM/SHOWTHREAD.PHP?T=93&PAGE=2&PP=25. *NM