2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints
3,613 reports, newest first.
Latches/locks/linkages, Feb 18, 2005
DOOR LOCKS FREEZE AT TEMP. BELOW 30 DEG. F. THIS OCCURS ON BOTH FRONT DOORS. THIS PREVENTS THE LATCH FROM CLOSING COMPLETELY. THE PASSENGER DOOR HAS OPENED WHEN THE TRUCK MADE A RT. HAND TURN. THIS HAS BEEN AN ONGING ISSUE. THE TRUCK WAS TAKEN IN LAST YEAR FOR THIS ISSUE. THE DOOR STRIKER WAS ADJUSETED,. THE DEALER WILL NOT COVER THIS UNDER WARRENTY BECAUSE IT IS NO LONGER COVERED.*AK
Power train, Structure, Feb 17, 2005
NHTSA RECALL 04V442000 ON THE REAR LIFTGATE GLASS. NO PARTS AVAILABLE SINCE NOVEMBER OF 2004. WHILE SHIFTING GEARS THE SHIFTER BROKE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE SHIFTER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
Structure, Feb 17, 2005
NHTSA CAMPAIGN NUMBER 04V442000/REAR LIFTGATE GLASS. THE CONSUMER RECEIVED NOTIFICATION FROM THE MANUFACTURER REGARDING THE RECALL ON THE LIFT GATE. PARTS TO REPAIR THE RECALL WILL NOT BE AVAILABLE FOR AT LEAST 5 MONTHS. NOW, THE LIFT GATE HAS CRASHED AND BROKEN AND THE DEALER IS TELLING THE OWNER THAT THE VEHICLE IS 4000 MILES OUT OF WARRANTY AND THE OWNER WILL HAVE TO PAY OUT OF POCKET. PROVIDE FURTHER DETAILS. *JB THE RECALL PART WAS NOT AVAILABLE. THE HATCHBACK SLAMMED DOWN AND BROKE THE BACK PANEL. *TC
Structure, Feb 16, 2005
'RECALL CAMPAIGN' ISSUED FOR 2002 FORD EXPLORER, PARTS NOT AVAILABLE. *BF (THE REAR LIFT GATE WINDOW) *SC
Structure, Feb 16, 2005
NHTSA RECALL CAMPAIGN 04V442000; FORD ISSUED A REAR LIFTGATE RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THE VEHICLE WAS NOT REPAIRED IN A TIMELY MANNER. AS A RESULT, THE LIFTGATE BROKE. MANUFACTURER WAS CONTACTED BY OWNER.
Power train, Feb 16, 2005
CONSUMER EXPERIENCED A PROBLEM WITH THE TRANSMISSION ON ANOTHER FORD VEHICLE. TRADED IT IN FOR A NEW VEHICLE. THE NEWLY PURCHASED VEHICLE DISPLAYED THE SAME SYMPTOMS AS THE PREVIOUSLY OWNED VEHICLE. T HE GEARS SLIPPED WHEN PRESSING THE GAS, THEN IT ENGAGED. THE VEHICLE WENT FROM 50 MPH TO 30 MPH.*AK
Structure, Feb 16, 2005
NHTSA RECALL CAMPAIGN 04V442000; FORD ISSUED A REAR LIFTGATE RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THERE WERE NO AVAILABLE PARTS IN ORDER TO DO RECALL REPAIRS. THIS WAS DANGEROUS BECAUSE THE LIFTGATE COULD FALL OFF.*AK
Structure, Feb 16, 2005
THE PANEL THAT HOLDS THE BACK GLASS UP IS IN THE LIFTGATE CRACKED. THIS MAY CAUSE THE GLASS TO FALL OUT WHILE DRIVING . DEALER WAS NOTIFIED.*AK
Latches/locks/linkages, Feb 16, 2005
THERE IS A RECALL ON MY 2002 FORD EXPLORER CONCERNING THE LIFTGATE HINGES. I WAS NOTIFIED IN SEPTEMBER THAT THE PARTS WOULD BE IN THE DEALERSHIPS IN NOVEMBER. THEY HAVE JUST ARRIVED IN FEBRUARY. IN THE MEANTIME THE APPLIQUE ON MY LIFTGATE HAS CRACKED. I WAS TOLD THAT FORD WOULD NOT PAY TO HAVE IT REPAIRED AND THAT IT WILL COST ABOUT $350.00. THIS IS MY 3 FORD EXPLORER AND WILL PROBABLY BE THE LAST. ALL MY DEALER TELLS ME IS THAT THERE IS NOTHING THEY CAN DO. I WROTE A LETTER TO FORD AND THEY DIDN'T EVEN RESPOND. WHAT KIND OF CUSTOMER SERVICE IS THAT?*AK
Structure, Feb 16, 2005
THE CONSUMER RECEIVED A RECALL NOTICE(04V442000) REAR LIFTGATE GLASS NO PARTS AVAILABLE. NOTICE WAS RECEIVED ON NOV. 2004 HOWEVER STILL NO PARTS AVAILABL TO REPAIR LIFTGATE. *TT
Tires, Feb 16, 2005
THE FRONT AND REAR TIRES DEVELOPED CUTS ON THE SIDE. VEHICLE WAS TAKEN TO DEALER FOR REPLACEMENT TIRES. *AK UPDATED *EH *JB
Visibility, Feb 15, 2005
TRAVELING IN HEAVY RAIN WHEN INTERMITTENT WINDSHIELD WIPERS SUDDENLY BECAME NON-OPERATIONAL. THE WIPERS STOPPED MIDWAY ON THE WINDSHIELD. THE REGULAR AND FAST WIPER SPEEDS ARE STILL OPERATIONAL AT THIS POINT. IN ORDER TO HAVE THE WIPERS RETURN TO THE NORMAL POSITION ON THE WINDSHIELD, THE WIPER SWITCH HAS TO BE CONTINUALLY MOVED FROM THE OFF POSITION TO THE INTERMITTENT POSITION UNTIL THE WIPERS GRADUALLY MOVE DOWN THE WINDSHIELD. VEHICLE NEEDS TO BE TAKEN TO DEALERSHIP TO HAVE PROBLEM DIAGNOSED AND REPAIRED IMMEDIATELY.
Power train, Feb 12, 2005
HEARD WHINING NOISE WHEN DRIVING BETWEEN 55 AND 70 MPH IN THIS VEHICLE FOR SEVERAL MONTHS; THE WHINING GREW INTO A FAINT GRINDING AT LOWER SPEEDS AND THEN A MORE MAJOR GRINDING. THE DIFFERENTIAL UNIT HAD TO BE REPLACED. APPARENTLY THE LIGHT CONSTRUCTION OF THE EXPLORER DIFFERENTIALS CAUSES THIS PROBLEM FREQUENTLY. *JB
Power train, Feb 11, 2005
CLUTCH PRESSURE PLATE BLEW OUT THE ENTIRE CLUTCH, TRANSMISSION AND DEPLOYED THE AIRBAGS. THE TRUCK HAS LESS THEN 25,000 MILES AND AT THE TIME WAS LESS THEN 2 YEARS OLD. I WAS INFORMED THAT THIS NORMALLY HAPPENS IN RACE CARS AND THAT I WAS LUCKY IT DID NOT BLOW UP THRU THE FLOOR BOARD CAUSING INJURY. I WAS INFORMED BY THE FORD SERVICE CENTER IN ANCHORAGE THAT DUE TO THE BLUING OF THE METAL (WHICH INDICATES OVERHEATING) THAT IS NORMAL WEAR AND TEAR. I AM STILL IN THE PROCESS OF TRYING TO GET THEM TO HONOR THE WARRANTY. I HAVE BEEN GIVEN A ROUGH ESTIMATE OF $4000.00 TO 5000.00 FOR PARTS AND LABOR. I WAS INFORMED BY FORD THAT I NEEDED TO CONTACT MY INSURANCE CARRIER AFTER THEY ORIGINALLY SAID THAT SINCE IT WAS THE CLUTCH PRESSURE PLATE THAT IT WOULD BE COVERED BY MY ESP WARRANTY PLAN. *JB
Vehicle speed control, Feb 11, 2005
THIS HAS BEEN A WONDERFUL VEHICLE! IT IS A 2002 FORD EXPLORER EQUIPPED WITH AUTOMATIC 4-WHEEL DRIVE AS WELL AS FULL 4-WHEEL DRIVE WITH HIGH & LOW TRANSFER CASE, 5-SPEED AUTOMATIC, 4.6L V8 WITH DOUBLE OVERHEAD CAMS, LIMITED SLIP REAR DIFFERENTIAL, TOWING PACKAGE, LEATHER SEATS, ETC. HOWEVER, THIS PROBLEM HAS THE POTENTIAL OF CAUSING HARM OR EVEN DEATH TO ITS PASSENGERS AND/OR THOSE IN OTHER CARS AND ESPECIALLY PEDESTRIANS. THE PROBLEM HAS BEEN EXTREMELY INTERMITTENT SUCH THAT THE TECHNICIANS CANNOT EXPERIENCE IT THEMSELVES. IT USUALLY HAPPENS ON A COLD DAY. THE FIRST TIME IT DID IT, I WAS PULLING A SMALL TRAILER AND I HAD DRIVEN A COUPLE OF MILES TO A PLANT NURSERY AND ON THE WAY BACK AS I NEARED MY HOUSE, I DROVE DOWN A LONG GRADE TOWARD A STOP SIGN. WHEN I BEGAN TO APPLY THE BRAKES, THE ENGINE ACCELERATED WITH SUCH FORCE THAT THE TRANSMISSION DOWNSHIFTED SO THAT I HAD TO STAND ON THE BRAKES WITH BOTH FEET TO KEEP FROM RUNNING CLEAN ACROSS THE ROAD INTO A TREE. IT HAPPENED 2 MORE TIMES THAT DAY. I THEN HAD IT TOWED TO THE DEALER AND THEY REPLACED THE IDLE VALVE. HOWEVER, THAT DID NOT FIX THE PROBLEM. IT HAS HAPPENED SEVERAL TIMES SENSE. IT HAS HAPPENED WHILE TRAVELING UP A HILL, DOWN A HILL, AND ON LEVEL GROUND. BUT IT ALWAYS HAPPENS WHEN YOU APPLY THE BRAKES. THE LAST TIME IT HAPPENED, IT THREW ME OUT INTO A BUSY INTERSECTION BUT FORTUNATELY I WAS NOT HIT. THE TIME BEFORE THAT IT TRIED TO RUN OVER THE LITTLE CAR IN FRONT OF ME BUT I WAS STILL ABLE TO STOP IT. I'M THINKING ABOUT NAMING THIS SUV CHRISTINE. MY BROTHER HAS AN EARLY 2002 EXPLORER EQUIPPED THE SAME AS MINE AND HIS HAS DONE IT ONCE. MY MOTHER HAS A 1998 CROWN VICTORIA WITH THIS SAME ENGINE AND IT HAS DONE IT TWICE. THERE'S NO TELLING HOW MANY "CHRISTINES" OUT THERE WAITING TO KILL AND THERE POOR OWNERS MAY NOT BE TOTALLY AWARE OF THE PROBLEM. *JB
Power train, Equipment, Feb 10, 2005
THE REAR END WAS LEAKING FLUID ON SEVERAL OCCASSIONS, HAD THE REAR DIFFERENTAIL SEAL REPLACED TWO TIMES, WHICH DID NOT FIX THE PROBLEM. EVENTUALLY THE REAR END HAD TO BE REPLACED.*AK REAR END NOW SHUTTERS AND SHAKES LESS THEN 10,000 MILES AFTER IT WAS REPLACED.
Service brakes, Hydraulic, Power train, Structure, Feb 9, 2005
SEVERAL PROBLEMS - AT 9,000 MILES MY BRAKES WENT AND HAD TO HAVE MY ROTORS RESURFACED BY 23,000 MILES MY REAR BRAKES WERE COMPLETELY GONE AND MY FRONT BRAKES WERE NEARLY GONE. THIS COST ME OVER $1,000 TO REPAIR. AT 25-27,000 MILES MY VEHICLE WOULD NOT CHANGE GEARS PROPERLY. GOING IN REVERSE THE VEHICLE WOULD "BANG" INTO GEAR, THEN GOING FROM PARK TO ANY GEAR THIS WOULD HAPPEN. ON LEVEL GROUND AND ON HILL. THE DEALERSHIP SAID THEY GUESSED AT THE PROBLEM AND FIXED SOMETHING IN THE TRANSMISSION. AT 32,000 MILES THE PIECE OF PLASTIC UNDER THE LIFTGATE WINDOW COMPLETELY CRACKED. SINCE UNDER WARRANTY THE DEALERSHIP IS FIXING THIS. THERE HAS BEEN A "WHINING" NOISE WHILE USING THE GAS PEDAL FOR SOME TIME THAT THE DEALERSHIP CAN NOT RECREATE.... I EXPECT THAT TO GO WRONG AS SOON AS MY WARRANTY EXPIRES. I THINK YOU ONLY GET 36,000 MILE WARRANTY BECAUSE THEY KNOW THE VEHICLE WILL FALL APART AFTER THAT!*JB
Power train, Seat belts, Feb 8, 2005
OVER TIME NOTICED JERKING WHILE UPSHIFTING. LOUD WINDING NOISE AT HIGH WAY SPEEDS WHEN ON GAS PEDAL. DRIVE MOSTLY HIGHWAY AND STILL EXTREMLY POOR MPG. 9.8-10.6MPG AVERAGE ON HIGHWAY! ALSO PASSENGER SIDE REAR SEAT BELT DOES NOT RETRACT. HAD REPLACED UNDER WARRANTY. STILL HAVE THE PROBLEM. *AK
Electrical system, Feb 7, 2005
WHILE DRIVING THE AUTOMATIC DOOR LOCKS WOULD UNLOCK BY THEMSELVES. *NM *JB
Service brakes, Hydraulic, Feb 7, 2005
THE VEHICLE HAD A DIFFICULT TIME SLOWING DOWN WHEN THE BRAKES WERE APPLIED. TAKEN TO DEALER FOR REPAIR OF THE BRAKE PADS FOUR TIMES, BUT THE PROBLEM RECURRED. MANUFACTURER WAS CONTACTED BY OWNER.*AK
Power train, Feb 7, 2005
WHILE DRIVING YOU EXPERIENCE A HESITATION FORD DEALERSHIP ORIGINALLY SAID IT WAS A SPARK PLUG-AND REPLACED IT-PROBLEM STILL EXISTS- CURRENTLY IT IS BACK AT THE DEALERSHIP-AND AT THIS POINT THEY SAID THERE IS A PROBLEM WITHIN THE TRANSMISSION BUT THEY DO NOT KNOW SPECIFICALLY WHAT PROBLEM IS-OR WHAT IF ANYTHING THEY WILL PAY FOR PROBLEM- IN THE MEANTIME I HAVE TO PAY FOR A RENTAL- THE SUV HAS 48,000 MILES- I HAVE KEPT UP WITH ALL SERVICES. *JB
Electrical system, Feb 7, 2005
DOOR AJAR LIGHT REMAINS ON DESPITE ALL DOORS BEING SECURED. WHEN YOU ENGAGE THE DOOR LOCKS FROM INSIDE THE VEHICLE, THE DRIVERS SIDE LOCK WILL DISENGAGE AFTER A FEW SECONDS. WHEN YOU LOCK DOORS FROM OUTSIDE THE VEHICLE (WITH THE REMOTE), THE CHIME WILL BEEP TWO TIMES AS IF THERE IS A DOOR OPEN. NOW THE INTERIOR OVERHEAD LIGHT REMAINS ON. AFTER MUCH INVESTIGATION THE GEM MODULE IS DEFECTIVE. *JB
Power train, Feb 4, 2005
MY TRUCK WORKED FINE FOR THE FIRST 18000 MILES I HAVE HAD IT AND NOW IT HAS ALMOST 45000 MILES ON IT. WHEN THE TRUCK TRIES TO CHANGE GEARS FROM SECOND TO THIRD THE TRANSMISSION MAKES A CLUNK NOISE AND THEN THE REST OF THE TIME IT CHANGES GEARS FINE. THE NOISE JUST HAPPENS BETWEEN SECOND TO THIRD GEAR.*JB
Electrical system, Feb 3, 2005, fire
THE VEHICLE UNEXPECTEDLY CAUGHT FIRE WHILE IT WAS PARKED. RESULTS SHOWED THAT THERE WAS A SHORTAGE WITH THE CRUISE CONTROL SWITCH. *JB TWO INDEPENDANT CAUSE & ORIGIN REPORTS FOUND THE FIRE TO HAVE STARTED UNDER THE DASH BOARD ON THE DRIVERS SIDE. BRUCE YORK HAS THE C&O REPORTS.
Structure, Feb 3, 2005
NHTSA CAMPAIGN 04V442000; FORD ISSUED A REAR LIFTGATE GLASS RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THE DEALER DOES NOT HAVE THE AVAILABLE PARTS IN ORDER TO REPAIR.