2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints
3,613 reports, newest first.
Power train, Feb 1, 2010
TRANSMISSION SHIFTING FAILURE ON A 2002 FORD EXPLORER. *TR
Structure, Feb 1, 2010
THERE IS EXTREME DETERIORATION OF THE RUBBER BODY MOUNT BUSHINGS...THESE ARE WHAT HOLDS THE CAB TO THE FRAME. THE ONES ON MY 2002 FORD EXPLORER SPORT TRAC ARE SO BADLY DETERIORATED THAT WHAT RUBBER IS LEFT WILL CRUMBLE IN MY FINGERS. *TR
Power train, Feb 1, 2010
2002 FORD EXPLORER - O/D LIGHT COMES ON AND CHECK TRANSMISSION LIGHT. DEALER INDICATES NEW TRANSMISSION NEEDED. CHECK INTERNET SITES, SEVERAL SITES WITH NUMEROUS COMPLAINTS OF TRANSMISSION REPLACEMENT. *TR
Power train, Feb 1, 2010
1. I HAVE HAD MY VEHICLE FOR ALMOST TWO YEARS AND I HAVE NEVER ABUSED IT BECAUSE IT WOULD COME OUT OF MY POCKET. I GET IT SERVICED REGULARLY. 2.THE FAILURE IS A TRANSMISSION SLIP FROM 2ND TO 3RD GEAR WHERE IS SEEMS TO SLIP INTO NEUTRAL AND CAUSE MY RPMS TO SHOOT WAY UP. HAPPENS EVERYTIME I DRIVE MY VEHICLE, AND JUST RECENTLY MY O/D OFF LIGHT STARTED FLASHING EVERYTIME THE VEHICLE IS TURNED ON. 3.OLD PART IS STILL AVAILABLE, AS I HAVE YET TO CORRECT THE FAILURE BECAUSE OF THE PRICE TO DO SO. *TR
Power train, Jan 31, 2010
94,000 MILES; OVERDRIVE LIGHT BLINKING. *TR
Power train, Jan 31, 2010
I WAS STOPPED AT A STOP LIGHT DURING A SNOW STORM AND PROCEEDED FORWARD WHEN THE LIGHT TURNED GREEN. AS I ACCELERATED AND THE VEHICLE SHIFTED GEARS THE O/D LIGHT STARTED BLINKING AND THE TRANSMISSION ACTED LIKE IT WAS IN THE NEUTRAL POSITION. NOW THE CHECK ENGINE LIGHT IS ON. *TR
Power train, Jan 31, 2010
I BOUGHT THE USED EXPLORER FROM A FORD DEALER IN 2008. IT HAD 50,000 MILES ON IT WHEN I BOUGHT IT. AT 72,000 MILES WHILE GOING ON A TRIP FOR THE DAY THE VEHICLE BEGAN REVVING AT HIGH RPM'S BEFORE SHIFTING INTO GEAR. I TRAVELED APPROX. 5 MILES TO MY DESTINATION AND PARKED THE VEHICLE FOR THE DAY. I KNEW IT WAS THE TRANSMISSION, BUT DID NOT KNOW HOW EXTENSIVE IT WAS. I COULD NOT CHECK THE TRANSMISSION FLUID BECAUSE THAT YEAR THEY DID AWAY WITH A TRANSMISSION DIP STICK AND THE ONLY WAY TO CHECK THE TRANSMISSION FLUID WAS TO CRACK A BOLT LOCATED ON THE TRANSMISSION HOUSING UNDER THE VEHICLE. BOY FORD DOES NOT MAKE THINGS EASY TO CHECK EASY THINGS LIKE TRANSMISSION FLUID ANY MORE, I HAD THE VEHICLE TOWED TO A TRANSMISSION PLACE AND THEY LATER TOLD ME THE TRANSMISSION WAS DESTROYED. $2,800 , AFTER DOING RESEARCH THIS IS A REAL COMMON ISSUE AND SHOULD BE ADDRESSED. *TR
Suspension, Wheels, Jan 31, 2010
TOOK THE TRUCK INTO HAVE A VIBRATION AND NOISE CHECKED OUT COMING FROM THE REAR OF THE VEHICLE. TURNED OUT TO BE A FAILURE OF PASSENGER REAR KNUCKLE ASSEMBLY AND WHEEL BEARING. WENT ON CAR COMPLAINTS.COM TO SEE IF A RECALL WAS ISSUED FOR THIS. THERE WERE REPORT OF THE SAME TYPE OF FAILURE WITH THE WHEELS ACTUALLY COMING OFF. *TR
Vehicle speed control, Jan 31, 2010
2002 FORD EXPLORER 1. GOING TO FULL ACCELERATION (PEDAL TO THE FLOOR) WHEN PASSING CAR OR ENTERING HIGHWAY FROM SIDE ROAD 2. ACCELERATOR PEDAL STAYS PRESSED ON THE FLOOR EVEN WHEN FOOT IS REMOVED. THIS HAPPENED TWICE ON THE LAST 2 TIMES THAT THE PEDAL WAS FULLY DEPRESSED. 3. FAILURE IS AVOIDED BY NOT PRESSING ACCELERATOR PEDAL ALL THE WAY TO THE FLOOR. *TR
Power train, Jan 30, 2010
MY OD LIGHT WAS BLINKING, MY RPMS WOULD GO UP AND MY VEHICLE WOULDN'T MOVE. TRANSMISSION PROBLEMS. *TR
Power train, Jan 29, 2010
WE HAVE A 2002 FORD EXPLORER SPORT, WITHIN PAST FEW DAYS MY TRANSMISSION STARTED SLIPPING WHEN GOING INTO 2ND GEAR OCCASIONALLY, NOW IT IS DOING IT MUCH MORE AND THE OD OFF LIGHT IS BLINKING. I AM SEEING ONLINE THAT THIS A VERY COMMON OCCURRENCE WITH THIS VEHICLE AND FORD SHOULD BE REQUIRED TO DO SOMETHING. WE PAY ALOT OF MONEY TO HAVE DEPENDABLE VEHICLES AND TO HAVE THE TRANSMISSIONS FAILING SO OFTEN IN THESE VEHICLES IS RIDICULOUS. FORD SHOULD BE HELP ACCOUNTABLE FOR FAULTY TRANSMISSIONS!!! *TR
Power train, Jan 29, 2010
MY O/D OFF LIGHT IS FLASHING IN THE TRUCK. *TR
Power train, Jan 28, 2010
OWNER OF A 2002 FORD EXPLORER XLT AND CONTINUALLY HAVE THE OVER DRIVE OFF LIGHT FLASHING ON THE DASHBOARD. ALSO THE TRANSMISSION SLIPS AND WHEN I TAKE IT IN TO DEALER THEY TELL ME THAT THEY CAN'T DO ANYTHING ABOUT THIS. I FEEL THAT THIS IS A REAL SAFETY ISSUE AND A NATIONAL RECALL IS IN ORDER. IF YOU SEARCH THE WEB YOU WILL FIND HUNDREDS IF NOT THOUSANDS OF THIS EXACT SAME CASE. PLEASE LOOK INTO THIS ASAP! TW*
Power train, Jan 26, 2010
TRANSMISSION DOES NOT SHIFT. *TR
Structure, Jan 25, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS PARKED AT HIS RESIDENCE WHEN HE OBSERVED THAT THE REAR LIFTGATE EXHIBITED A CRACK NEAR THE EMBLEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 100,000. UPDATED 2/22/10 *CN UPDATED 05/10/10
Power train, Jan 24, 2010
OVERDRIVE LIGHT FLASHES SLIPPING IN GEARS TRANSMISSION GOING OUT. *TR
Parking brake, Jan 23, 2010
2002 FORD EXPLORER WITH DEFECTIVE EMERGENCY BRAKES, THEY PREMATURE CORROSION CAUSING THE PADS TO FALL UP LEAVING SOMEONE WITH OUT A SECONDARY BRAKING SYSTEM. FROM MECHANICS I HAVE SPOKE TO HAPPENS A LOT AND FORD DOESN'T COVER THEM. I HAVE AN EXPLORER AND ONE WHEEL HAS ONLY ONE PAD LEFT THE OTHER DOESN'T HAVE ANY REMAINING. HAVE NOT FIXED DUE TO THE EXPENSE REPAIR BILL ON SOMETHING THAT DOESN'T GET USED THAT OFTEN. *TR
Power train, Jan 23, 2010
MY 2002 FORD EXPLORER HAS 53,151 MILES ON IT AND THE TRANSMISSION FAILED. I WAS NOT INVOLVED IN ANY AUTOMOBILE ACCIDENTS NOR DID I ABUSE THIS VEHICLE IN ANY WAY. THE FIRST INDICATOR OF A PROBLEM WAS THE O/D OFF LIGHT BEGAN TO BLINK INTERMITTENTLY. THEN THE SERVICE ENGINE SOON LIGHT CAME ON. AFTER THAT THE TRANSMISSION WAS SLIPPING AND TAKING AN EXCESSIVE AMOUNT OF TIME TO SHIFT GEARS. I HAVE MAINTAINED THIS SUV WITH REGULAR OIL CHANGES AS WELL AS OTHER ROUTINE MAINTENANCE. THIS IS MY ONLY VEHICLE AND I NEED IT TO COMMUTE TO WORK SO I HAD TO HAVE IT REPAIRED. I CALLED THE FORD CONSUMER HOTLINE AND EXPLAINED THE PROBLEM. THEY REFUSED TO GIVE ME ANY ASSISTANCE: NO COURTESY REPAIR NOR ANY DISCOUNT ON ANOTHER TRANSMISSION. I PURCHASED A REMANUFACTURED TRANSMISSION AND HAD IT INSTALLED. IT WAS AN EXTREMELY COSTLY REPAIR. *TR
Power train, Jan 21, 2010
OD LIGHT FLICKERING. DIAGNOSED AS TRANSMISSION TORQUE CONVERTER PROBLEM. MANY HAVE REPORTED THIS PROBLEM WITH EXPLORER XLTS AND FORD HAS DONE NOTHING BUT MAKE $1000 EACH TIME. CAUSES TRANSMISSION TO SLIP. *TR
Power train, Jan 20, 2010
I WAS DRIVING HOME FROM WORK TONIGHT AND MY 2002 FORD EXPLORER WOULD NOT GO INTO SHIFTING GEAR. IT STARTED BUCKING A LITTLE WHEN I SLOWED DOWN AND TRIED TO ACCELERATE AGAIN. THE O/D LIGHT STARTING BLINKING LIKE CRAZY. BY THE TIME I GOT HOME I COULD ONLY DRIVE ABOUT 25 MILES AN HOUR. I ONLY HAVE 49,653 MILES ON MY VEHICLE!! MY WARRANTY FOR 6 YEARS IS GONE BUT I CAN'T AFFORD TO GET A NEW TRANSMISSION. I WENT ONLINE AND WAS SHOCKED TO SEE HOW MANY PEOPLE THIS HAS HAPPENED TO. PLEASE FORCE FORD INTO A RECALL. I BOUGHT THIS NEW AND HAVE TAKEN EXCELLENT CARE OF MY VEHICLE HOPING IT WOULD LAST FOR A LONG TIME. *TR
Power train, Jan 18, 2010
2002 FORD EXPLORER RATTLE FROM TRANS,O/D LIGHT FLASHES WHEN GOING UP A HILL. DOES NOT SHIFT PROPERLY SOMETIMES. *TR
Power train, Jan 17, 2010
2002 FORD EXPLORER TRANSMISSION FAILURE, HAD DO REPLACE TRANSMISSION AT 102,000 MILES. *TR
Power train, Jan 15, 2010
TRANSMISSION IS SLIPPING AND THE O/D LIGHT IS BLINKING. *TR
Power train, Jan 15, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE MODULE THAT CONTROLS THE FOUR WHEEL DRIVE FAILED WHILE DRIVING 25 MPH. THE CONTACT TOOK THE VEHICLE TO A FORD DEALER TO HAVE THE FOUR WHEEL DRIVE MODULE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE MODULES WERE ON BACK ORDER AND WOULD NOT BE AVAILABLE FOR 30 DAYS. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK DURING INCLEMENT WEATHER AND RAINY DAYS. THE FAILURE MILEAGE WAS 87,277. UPDATED 02/1710 *BF UPDATED 02/19/10
Steering, Jan 14, 2010
2002 FORD EXPLORER GEAR SHIFT BROKE OFF WHEN PUTTING CAR IN PARK. STEERING COLUMN REPLACED BY DEALER WITH USED PARTS. DEALER RETAINED POSSESSION OF OLD PARTS. *TR