2002 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,613 owner complaints filed for this model year. This is the highest complaint count among 26 Explorer model years with reports.
Of the 2002 reports, 163 involved a crash and 71 involved a fire. 213 people were injured and 6 people died.
What owners report most often
Recalls and investigations
Vehicle speed controlOct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Campaign 09V399000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Tires, sidewallMay 24, 2001
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V171000 on NHTSA.gov
Visibility, glass, side/rearApr 10, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
Campaign 01I010000 on NHTSA.gov
Representative owner complaints
3,613 reports, newest first.
Structure, Apr 20, 2009
2002 FORD EXPLORER DEVELOPED A CRACK BELOW THE REAR HATCH WINDOW EXTENDING DOWN AND TO THE RIGHT OF THE FORD EMBLEM. SINCE THEN I HAVE OBSERVED THESE ON DOZENS OF EXPLORERS. MY VEHICLE WAS NOT INVOLVED IN AN ACCIDENT, NOR WAS THE HATCH BEING USED WHEN THIS OCCURRED. I FEEL IT IS A SAFETY ISSUE SINCE THE GLASS COULD FALL OUT ON THE HIGHWAY. FORD IN NO WAY ACKNOWLEDGES THE ISSUE THAT HAS HUNDREDS OF COMPLAINTS ON MESSAGE BOARD. *TR
Power train, Apr 18, 2009
2002 EXPLORER, 1ST INCIDENT, HAD OD LIGHT FLASHING W/VERY HARD SHIFT. HAD TRANSMISSION REBUILT. ABOUT 6 MONTHS LATER, SLIPPING AT 30 TO 40 MILES PER HOUR, HAD TRANSFER CASE REBUILT. 6 WEEKS LATER TRANSMISSION SLIPPING AGAIN AT 30 TO 40 MPH WITH LOUD WHINE WHEN STOPPING. *TR
Power train, Apr 18, 2009
I AM HAVING THE SAME PROBLEMS ALL THE OTHER PEOPLE ARE HAVING THAT OWN A 2002 EXPLORER. O/D OFF LIGHT FLASHING, SERVICE ENGINE SOON LIGHT ON, SLIPPING 2ND TO 3RD GEAR, SHUTTERING IN 5TH GEAR, TOLD BY ASE CERTIFIED MECHANIC TRANSMISSION WAS GOING OUT. PLEASE MAKE FORD RECALL THESE VEHICLES AND FIX THE PROBLEMS THAT THEY KNEW ABOUT BUT SOLD THE VEHICLES ANYWAY. DO THIS BEFORE SOMEONE HAS TO DIE IN A WRECK BECAUSE THEN IT WILL BE TOO LATE! *TR
Power train, Apr 17, 2009
I OWN A 2002 FORD EXPLORER WITH SEVENTY THOUSAND MILES AND HAVE THE SAME PROBLEM THAT THOUSANDS OF OTHER EXPLORER OWNERS HAVE. THE TRANSMISSION WILL NOT SHIFT FROM SECOND TO THIRD GEAR. HAVING DRIVEN ONLY A FEW BLOCKS WHEN THIS OCCURRED, I RETURNED HOME AND AT THAT TIME THE CHECK TRANSMISSION LIGHT CAME ON. FROM WHAT I HAVE READ ONLINE FROM OTHER OWNERS THE EXPLORER SEEMS TO BE A POORLY DESIGNED AND ENGINEERED VEHICLE. I HAVE NO EXPECTATIONS OF YOU OR ANYONE AT FORD DOING ANYTHING TO RESOLVE THIS ISSUE. *TR
Suspension, Apr 14, 2009
I OWN A 2002 FORD EXPLORER WITH 65,000 MILES ON IT, HAVE NEVER TOWED ANYTHING OR USED IT FOR HAULING HEAVY LOADS. I TAKE MY SMALL CHILDREN BACK AND FORTH TO SCHOOL AND DRIVE 15 MILES ROUND TRIP TO WORK 3 DAYS A WEEK. BOTH REAR COIL SPRINGS ARE RUSTED AND BROKEN - PASSENGER SIDE BROKEN IN 3 SPOTS, DRIVER'S IN ONE SPOT. THIS HAS RUINED THE REAR STRUTS. CAR IS NOW DANGEROUS TO DRIVE. *TR
Power train, Apr 14, 2009
I HAVE A 2002 FORD EXPLORER WITH AN AUTOMATIC TRANSMISSION THAT IS GOING BAD. ONE DAY THE CAR IS FINE AND THE NEXT DAY MY LIGHT WHEN ON - OUT OF THE BLUE. I DIDN'T KNOW THERE WAS A PROBLEM UNTIL MY O/D OFF LIGHT IS BLINKING & THE SERVICE ENGINE SOON LIGHT IS ALWAYS ON. PLUS, CHECK TRANSMISSION LIGHT IS ALSO LIT UP. THIS ALL HAPPENED WITH ABSOLUTELY NO WARNING. I FEEL THE CAR IS DANGEROUS TO DRIVE AND AM NOT SURE WHAT I AM GOING TO DO....EXCEPT I KNOW I CANNOT DRIVE IT ANYMORE. I HAVE THREE YOUNG CHILDREN THAT ARE IN THIS TRUCK ALL THE TIME. I'VE ONLY MADE A FEW PAYMENTS ON IT AND NOW I'M TOLD THAT IT'S GOING TO COST ME OVER $3000 TO REPAIR, WHICH IS ALMOST WHAT THE CAR IS WORTH AT THIS POINT. I WISH I KNEW THAT THIS MANY 2002 FORD EXPLORERS ARE HAVING THIS ISSUE BEFORE I BOUGHT IT. LET ME SAY, I CAN'T BELIEVE THERE HAS BEEN THIS MANY PROBLEMS WITH THE FORD EXPLORER TRANSMISSIONS!!! I THOUGHT I JUST HAD BAD LUCK UNTIL FINDING THE 'AUTO BEEF COMPLAINT' WEB SITE! I WILL SAY THAT THIS FORD WILL BE THE FIRST AND LAST I WILL EVER OWN IF I CAN'T GET HELP WITH THIS TRUCK. THERE WILL NOT BE A PROBLEM ABOUT LEAVING IT BEHIND. I SEE THAT THIS IS A COMMON ISSUE WITH FORD. SEEMS WE HAVE JOINED A LONG AND DISTINGUISHED LIST OF 2002 TRANSMISSION PROBLEMS. WENT LOOKING AROUND GOOGLE TO FIND ANY INFORMATION ON THE SAME SYMPTOMS AND FOUND THIS 'AUTO BEEF' WEB SITE. I HAVE EXPERIENCED THE EXACT SAME ISSUES OF SO MANY OTHER PEOPLE, AND NO ONE KNOWS WHAT CAN BE DONE ABOUT IT. IF YOU DO AN INTERNET SEARCH THERE ARE THOUSANDS OF PEOPLE WITH THIS SAME EXACT ISSUE. SOME VEHICLES REPORT AS LOW AS 20,000 MILES WHEN THE TRANSMISSION FAILS. READ THE THOUSANDS OF COMPLAINTS OUT THERE FROM THE HARD WORKING CONSUMER, AND I THINK YOU WILL AGREE. I DO REALIZE TO ADMIT THAT THE TRANSMISSIONS IN THE 2002 FORD EXPLORER ARE FAULTY WILL COST SOME AMOUNT OF MONEY. HENRY FORD DIDN'T RUN HIS COMPANY FOR AS LONG AS HE DID AND NOT STAND BEHIND HIS WORK. FOREIGN CARS ARE MAKING A KILLING... *TR
Visibility, Apr 14, 2009
I POPPED OPEN THE REAR LIFT GATE WINDOW OF MY 2002 FORD EXPLORER, AND AS IT DID NOT OPEN FULLY, I PUSHED IT UPWARD SLIGHTLY OUT THE WAY. THE GATE WINDOW ASSEMBLY COLLAPSED, SHATTERED, AND FELL ON MY HEAD. FORTUNATELY, I WAS NOT INJURED, BUT IT WAS UNNERVING TO SAY THE LEAST. INVESTIGATING FURTHER, I SEE THAT THIS IS ACTUALLY NOT AN UNCOMMON OCCURRENCE: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/WINDOWS_WINDSHIELD/REAR_LIFT_GATE_WINDOW_EXPLODED.SHTML SOMETHING NEEDS TO BE DONE, AND SOON, OUR SOMEBODY IS GOING TO GET BLINDED OR WORSE. *TR
Power train, Apr 14, 2009
WE DROVE OUR 2002 FORD EXPLORER TO VISIT FAMILY 1 HOUR AWAY WITHOUT ANY PROBLEM. AFTER WE ARRIVED WE NEEDED TO MAKE A QUICK TRIP TO THE STORE AND THE CAR DIDN'T EVEN MAKE IT OFF THE BLOCK BEFORE THE OD LIGHT BLINKED AND THE CAR WOULDN'T SHIFT GEARS. IT WOULDN'T GET PASSED 20 OR 25 MPH. WE HAD TO LEAVE THE CAR THERE AND GET A RIDE ALL THE WAY HOME. THE NEAREST TRANSMISSION SHOP FIXED THE TRANSMISSION FOR ABOUT $1000 WITH A 6 MONTH WARRANTY. I HOPE IT LASTS AND THAT FORD WILL ACKNOWLEDGE THIS PROBLEM SOON. *TR
Power train, Apr 13, 2009
I HAVE A 2002 FORD EXPLORER,WHICH I BOUGHT NEW,THE DEALER HAS PERFORMED ALL SCHEDULED MAINTENANCE, NOW HAVE 65,000 MILES AND IT NEEDS A NEW TRANSMISSION. I UNDERSTAND THIS TO BE A DEFECT WITH THEIR SEALED TRANSMISSION AND FORD WANTS $3800.00 TO REPLACE / REBUILD. I FEEL THIS IS NOT RIGHT AND NEED SOME HELP WITH THIS MATTER. THANK YOU VERY MUCH IN ADVANCE FOR ANY HELP. *TR
Power train, Apr 13, 2009
2002 FORD EXPLORER TRANSMISSION FAILURE AT 49,562 MILES. UNABLE TO ACCELERATE. *TR
Power train, Apr 12, 2009
2002 FORD EXPLORER WITH TRANSMISSION PROBLEM, APPEARS TO BE A COMMON COMPLAINT, THIS TRANSMISSION IS FAULTY AND SHOULD BE RECALLED. DRIVING NORMAL AND TRANSMISSION STARTED ACTING UP. TOOK IT TOO DEALER AND SAYS HAS TO BE REPLACE AT $4000. TRANSMISSION HAS ALWAYS BEEN MAINTAINED AT THE RECOMMENDED INDIVIDUALS. TRANSMISSION IN THE 2002 EXPLORER IS DEFECTED. *TR
Power train, Apr 10, 2009
I OWN A 2002 EDDIE BAUER EXPLORE. AT 70,000 MILES WAS TOLD AFTER CHECK TRANSMISSION LIGHT CAME ON AND GEARS WOULD NOT SHIFT THAT I NEEDED A NEW TRANSMISSION. FORD WANTED OVER 4,000.00 TO FIX IT. UNABLE TO AFFORD THAT MUCH I TOOK IT TO A TRANS REPAIR SHOP AND HAD A REBUILT TRANS INSTALLED AS WELL AS A NEW TORQUE CONVERTER. WAS TOLD BY THE REPAIR SHOP THAT THEY SEE ALOT OF THIS. AFTER TAKING MY CAR APART THE REASON MY TRANS WENT IS BECAUSE THERE WAS SOME KIND OF EXPLOSION IN THE TORQUE CONVERTER AND THE DEBRIS WENT INTO THE TRANS AND CAUSED THE DAMAGE TO THE TRANS. FORD DENIES ANY SUCH DEFECT. ALSO MY DUAL CLIMATE CONTROL AIR CONDITIONING HASN'T WORKED IN 2 YEARS AND FORD WANTS OVER 1000.00 TO FIX IT. I ALSO OWN A 2007 MUSTANG GT WITH ONLY 6000 MILES ON IT AND NOW THE REAR WINDOW IS LEAKING WHEN IT RAINS!! FORD SHOULD NOT ASK FOR ANY BAIL OUT MONEY FROM OUR GOVERNMENT IF THEY ARE GOING TO CONTINUE TO BUILD JUNK. NEEDLESS TO SAY MY NEXT VEHICLE WILL BE A FOREIGN CAR. *TR
Engine and engine cooling, Apr 10, 2009
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SPARK PLUGS WERE BLOWING OUT OF THE ENGINE WHILE DRIVING VARIOUS SPEEDS. AS A RESULT, THE ENGINE SHUTS OFF AND THE VEHICLE LOSES COMPLETE POWER. ON TWO OCCASIONS, THE DEALER REPAIRED THE VEHICLE AT THE COST OF $2,000. THE DEALER HAS NOT EXPLAINED WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Power train, Apr 8, 2009
THE VEHICLE CAME WITH A PROBLEM TRANSMISSION, I HAD TO HAVE IS REPAIRED TWICE IN A 7 YEAR PERIOD. *TR
Power train, Apr 8, 2009
TRANSMISSION OD LIGHT BLINKING STARTED OVER A YEAR AGO AND WE TOOK TO NEARBY DEALER AND THEY CHARGED AROUND $900 TO SERVICE TRANSMISSION AND OD LIGHT STOPPED BLINKING. FEW MONTHS AGO THE LIGHT CAME UP AGAIN AND THIS TIME DEALER SAYS IT NEEDS A NEW TRANSMISSION. *TR
Electrical system, Apr 7, 2009, crash
APPROACHED STOP SIGN AT A SLOW RATE OF SPEED - BASICALLY COASTING 30 - 40 FEET FROM A DRIVEWAY, AS THE BRAKES WERE APPLIED, THE ENGINE STARTED TO REV UP, LIKEN TO THE CRUISE CONTROL ENGAGING, AND BRAKES COULD NOT RESTRAIN VEHICLE AND IT WAS BASICALLY PUSHED THROUGH THE STOP SIGN AND COLLIDED WITH AN ONCOMING VEHICLE, THERE WAS INSUFFICIENT TIME TO PUT THE VEHICLE IN NEUTRAL OR TURN OFF THE ENGINE, THIS WAS THE FIRST TIME THIS EVER HAPPENED, VEHICLE WAS IN GOOD CONDITION AND MECHANICALLY WELL MAINTAINED, THE WEATHER WAS CLEAR AND THE ROADS WERE DRY, THE VEHICLE WAS TAKEN TO A DEALERSHIP TO HAVE ON-BOARD COMPUTER READ - NO ERROR CODES WERE NOTED, AS A RESULT OF THE ACCIDENT - THE VEHICLE WAS TOTALED. *TR
Power train, Apr 6, 2009
O/D LIGHT COMING ON. TRANSMISSION NOT SHIFTING OUT. THIS IS MY ONLY MEANS OF TRANSPORTATION. I HAVE 3 CHILDREN IN SCHOOL AND FOUND OUT THE TRANSMISSION NEED TO BE REBUILT. I CAN NOT AFFORD THIS. ANYTHING WILL HELP. PLEASE....... *TR
Power train, Apr 5, 2009
TRANSMISSION FAILURE 5 TIMES. *TR
Power train, Apr 2, 2009
IN 2007 MY 2002 FORD EXPLORER, EDDIE BAUER EDITION WAS HAVING PROBLEMS SHIFTING GEARS AROUND 30-40 MPH. THE RPM'S WOULD REV UP HIGH THEN JUMP INTO THE NEXT GEAR. I TOOK IT INTO A CERTIFIED TRANSMISSION CENTER AND THEY TOLD ME I NEEDED A NEW TRANSMISSION. I INSTALLED A REMANUFACTURED TRANSMISSION AND WITHIN 1 YEAR MY VEHICLE IS DOING THE SAME EXACT THING. THE REPLACEMENT ONLY HAD A SIX MONTH WARRANTY. I THEN STARTED RESEARCHING ONLINE 2002 EXPLORER TRANSMISSION PROBLEMS AND HAVE FOUND AN OVERWHELMING AMOUNT OF COMPLAINTS ABOUT THE SAME EXACT THING. *TR
Power train, Equipment, Mar 31, 2009
IN DECEMBER 2008 MY 2002 FORD EXPLORER, EDDIE BAUER WAS HAVING PROBLEMS SHIFTING GEARS AROUND 30-40 MPH. THE RPM'S WOULD REV UP HIGH THEN JUMP INTO THE NEXT GEAR. AT TIMES IT SOUNDED LIKE SOMETHING WAS ABOUT TO BREAK BECAUSE THE JUMP AND NOISE IT MADE WAS SO LOUD. I TOOK IT INTO A CAR SHOP AND THEY TOLD ME I NEEDED A NEW TRANSMISSION. SO I PAID FOR A REMANUFACTURED TRANSMISSION AND WITHIN 3 MONTHS MY CAR IS DOING THE SAME EXACT THING. I HAVE HAD TO TAKE IT BACK 2 MORE TIMES SINCE BRINGING IT IN MARCH 18. I THEN STARTED RESEARCHING ONLINE 2002 EXPLORER TRANSMISSION PROBLEMS AND HAVE FOUND AN OVERWHELMING AMOUNT OF COMPLAINTS ABOUT THE SAME EXACT THING. *TR
Suspension, Mar 31, 2009
DURING NORMAL OPERATION THE REAR SPRING ASSEMBLY HAS BROKEN. THEY HAVE BEEN REPLACED ONCE BEFORE AND THE ONES INSTALLED ARE NOW BROKEN. THIS IS VERY HAZARDOUS AS THE SPRING COULD PUNCTURE THE TIRE WHILE VEHICLE IS IN MOTION CAUSING AND ACCIDENT. *TR
Suspension, Mar 31, 2009
THE COIL SPRING ON MY 2002 FORD EXPLORER SNAPPED OFF AT THE TOP AND NOW RESTS ATOP MY SWAY BAR. I HAVE READ OF SEVERAL COMPLAINTS OF THIS HAPPENING SINCE IT HAS HAPPENED TO ME. *TR
Power train, Mar 28, 2009
I HAVE A 2002 FORD EXPLORER BOUGHT USED MARCH 2008 82,XXX MILES NOW AT 95,XXX THE OVERDRIVE LIGHT FLASHES AFTER BEING DRIVEN ABOUT 3 MILES AND IRREGULAR HARD PASSING GEAR SHIFTS OCCUR.. I HAVE FOUND ON THE INTERNET SEVERAL OTHERS WITH THIS SAME PROBLEM WITH FORD.... *TR
Engine and engine cooling, Mar 28, 2009
CHECK ENGINE LIGHT ACCELERATING WHEN BRAKING ROTATING TIRE AXLE IDLE ISSUES. *TR
Engine and engine cooling, Mar 28, 2009
TIMING CHAIN RATTLE ON A 2002 FORD EXPLORER. HAD THE FRONTS REPLACED ONCE UNDER WARRANTY AT ABOUT 25,000 MILES AND AGAIN AT 80,000 MILES AT MY EXPENSE. NOW THE REAR CHAIN IS MAKING NOISE, THIS IS AFTER HAVING THE REAR TENSIONER REPLACED LAST MONTH AT 94,000 MILES. THE REAR CASSETTE SEEMS AS IF IT IS READY TO GO. I DON'T KNOW HOW FORD CAN GET AWAY WITH PRODUCING SUCH A POOR PRODUCT. THERE A THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AND FORD WON'T DO A THING ABOUT IT. *TR