2004 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,408 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Explorer model years with reports.
Of the 2004 reports, 75 involved a crash and 16 involved a fire. 105 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Representative owner complaints: air bags
54 reports, newest first. Show all
Air bags, Jun 5, 2024
All four side curtain airbags deployed while I was driving my car in a parking lot. There was no collision and no reason whatsoever for the airbags to deploy. The airbags in the dash did not deploy. The airbag hit me in the side of the head and shrapnel from the airbag, hit me in the face and eyes and knocked me sideways toward the passenger seat. I was completely stunned and had piercing pain throughout my head and neck. I was able to pull into a parking spot and call police dispatch, and get the car towed. The car will be inspected tomorrow by the insurance company, but because there was no reason for the airbags to deploy, this could be a major problem! Imagine if I was driving on the freeway or in another situation and the airbags just deployed for no reason with no warning. Please take immediate action to get these unsafe airbags off the road. The car will be inspected by the insurance company in the morning and the service provider in the following days. If you would like those reports, I will be happy to send them to you.
Air bags, Aug 31, 2022, crash
The contact's son owned a 2004 Ford Explorer. The contact stated that while her son was driving in the rain at approximately 35 MPH, the vehicle hydroplaned as he rounded a corner. The vehicle slid into a ditch and hit a tree on the passenger side of the vehicle. The air bags did not deploy upon impact. The contact's son and his friend were both transported to the hospital for their injuries. Her son was treated for soreness in various parts of his body and was released the same day. Her son's friend had to remain in the hospital overnight and his injuries were unknown. A police report was filed. The vehicle was towed from the independent collision center where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired or destroyed. The failure mileage was approximately 153,000.
Air bags, Jul 7, 2020
THIS PAST WEEKEND I WAS DRIVING AN 04 FORD EXPLORER WHEN BOTH SIDE AIRBAGS SPONTANEOUSLY DEPLOYED. I WAS NOT IN AN ACCIDENT. I WAS DRIVING DOWN A TWO-LANE ROAD AT LESS THAN 35 MILES PER HOUR WHEN THE AIRBAGS DEPLOYED. I WAS ABLE TO PULL OVER BUT NOT BEFORE SUSTAINING AN INJURY TO MY EAR AND NOT BEFORE THE PASSENGER SUSTAINED AN INJURY TO HER RIGHT ARM. I REPORTED THIS TO FORD, WHICH ADVISED TO CARRY THE VEHICLE TO A DEALERSHIP. TOOK IT TO THE DEALERSHIP, WHERE THE SERVICE MANAGER WAS UNCONCERNED WITH THE FACT THAT THE AIRBAGS SPONTANEOUSLY DEPLOYED. HE LOOKED AT THE VEHICLE FOR TWO DAYS ONLY TO REPORT HE WAS NOT AWARE OF WHY THE AIRBAGS DEPLOYED AND STATED THERE WAS NOTHING HE COULD DO ABOUT IT. I REPEAT, I WAS NOT IN AN ACCIDENT AND THE AIRBAGS DEPLOYED WHILE DRIVING. THIS IS OF COURSE QUITE CONCERNING TO ME BUT FORD DOES NOT SEEM TO CARE. PLEASE FOLLOW-UP ON THE SAFETY OF FORD'S VEHICLES.
Air bags, Oct 2, 2019
THE VEHICLE WAS MOVING AT A SLOW RATE OF SPEED (APPROX 5-10 MPH) ON A BUMPY ROAD. THE DRIVER WAS LOOKING FOR A PARKING SPACE. THE SIDE AIRBAGS DEPLOYED. THE INSURANCE COMPANY HAS DETERMINED THAT THERE WAS NO COLLISION OR REASON FOR THE AIRBAGS TO DEPLOY AND THEREFORE THEY WILL NOT COVER THE DAMAGE.
Steering, Air bags, Traction control system, Mar 15, 2019, crash
TL* THE CONTACT OWNED A 2004 FORD EXPLORER SPORT TRAC. WHILE DRIVING 40 MPH IN INCLEMENT WEATHER AND ROAD CONDITIONS, THERE WAS A LOSS OF TRACTION AND STEERING ABILITY. THE VEHICLE SPUN OUT OF CONTROL, ROLLED OVER AT LEAST FIVE TIMES, AND CRASHED INTO A DITCH. THE SEAT BELT RESTRAINED THE DRIVER; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED EXTENSIVE BRUISING ON THE RIGHT SIDE OF THE BODY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. MILLER MOTOR SALES INC (1196 MILWAUKEE AVE, BURLINGTON, WI 53105, (888) 449-0974) WAS NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD BY THE INSURANCE COMPANY. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.
Air bags, Jan 14, 2019, crash
TL* THE CONTACT OWNED A 2004 FORD EXPLORER. WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, HE LOST CONTROL OF THE VEHICLE AND STRUCK A TREE, A LIGHT POST, AND AN ELECTRICAL BOX. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S SON WAS NOT INJURED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED AND WAS DEEMED A TOTAL LOSS BY THE TOW COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 291,000.
Air bags, Jul 18, 2018
TAKATA RECALL I WAS DRIVING ABOUT 5 MILES PER HOUR WHEN THE SIDE AIR BAGS DEPLOY ON THERE OWN MAKING A BIG BLAST WITHOUT BEEN INVOLVING IN ACCIDENT I DON'T KNOW WATT CAUSE THE AIR BAGS TO DEPLOY THIS COULD BEEN A BIG ACCIDENT IF I WAS DRIVING ON THE MAIN HIGHWAY AT NORMAL SPEED RESULTING IN POSSIBLE DEATH
Air bags, Mar 26, 2018, crash
TAKATA RECALL I HAD AN ACCIDENT ON HWY 701, I WENT OFF THE ROAD AND HIT A CEMENT CULVERT GOING 45MPH AND MY DRIVER SIDE AIRBAG DIDN'T DEPLOY I SUFFERED 2 SPINAL FRACTURES.
Air bags, Engine, Jul 19, 2017, crash
2004 FORD EXPLORER TRAVELING 40-45MPH ON A RURAL ROAD. DRIVER LOST CONTROL OF THE VEHICLE AT A "S" CURVE AND HIT AN UTILITY POLE WITH THE FRONT END. THE POLE WAS SNAPPED IN HALF. AIRBAGS DID NOT DEPLOY. DRIVER WAS THE ONLY PERSON IN THE VEHICLE. 35 LB DOG WAS ON THE PASSENGER SEAT. DRIVER WAS WEARING A SEAT BELT. DRIVER HIT HIS CHEST ON THE STEERING WHEEL BRUISING HIS LUNG. DRIVER ALSO HIT HIS HEAD ON THE WINDSHIELD CAUSING A LACERATION (APPROXIMATELY 1.5") DOWN TO HIS SKULL. DRIVER WAS TRANSFERRED VIA AMBULANCE TO THE NEAREST HOSPITAL AND ADMITTED FOR 48 HOURS. THE CANINE BROKE HER BACK AND HAD TO BE PUT DOWN THE FOLLOWING DAY.
Air bags, Structure, Oct 11, 2016, crash
SIGNIFICANT FRONT END IMPACT WITH NO AIRBAG DEPLOYMENT. VEHICLE WAS MOVING FORWARD AT THE TIME OF THE ACCIDENT ON A CITY STREET.
Air bags, Sep 22, 2016, crash
THE AIRBAG ON THE DRIVERS SIDE DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS TRAVELING AT 50 MPH AS INDICATED ON THE SPEEDOMETER. VEHICLE WAS ON THE HIGHWAY AT THE TIME OF IMPACT. THIS FAILURE RESULTED IN MULTIPLE INJURIES TO THE DRIVER.
Air bags, Mar 28, 2016, crash
THE CAR WAS INVOLVED IN AN ACCIDENT ON 3/20/2016 - THE AIR BAGS DID NOT DEPLOY ON IMPACT.
Air bags, Jan 30, 2016
TAKATA RECALL I WAS TRAVELING HOME ON A LOCAL CITY STREET. I WAS COMING TO AN INTERSECTION WITH CARS STOPPED AT THE TRAFFIC LIGHT. I HAD TO HAVE BEEN GOING NO MORE THAN 35 MPH AT THE MOST WHEN THE "SIDE" AIRBAGS DEPLOYED. THE DRIVERS AND DASH AIRBAGS DID NOT DEPLOY. ONLY THE FOUR SIDE AIRBAGS DEPLOY. THE ROAD WAS SMOOTH AND NOT BUMPY. I DID NOT HIT THE BRAKES HARD. I DID NOT HIT ANYTHING NOR DID ANYTHING HIT ME. I DO NOT KNOW WHAT CAUSED THEM TO DEPLOY. NO ACCIDENT HAPPENED BECAUSE OF THE DEPLOYMENT BECAUSE I WAS NOT TRAVELING AT A SPEED THAT WOULD CAUSE AN ACCIDENT. I HAVE MADE CALLS TO FORD AND MY VIN NUMBER IS NOT ONE LISTED FOR THE RECALL AT THIS TIME.
Air bags, Aug 21, 2015
ON FRIDAY, AUGUST 7TH AT 1:00 PM I WAS GOING NORTH ON HIGHWAY 52 OUT OF ROCHESTER WHEN THE SIDE AIRBAGS IN MY 2004 FORD EXPLORER SPONTANEOUSLY DEPLOYED. IT SOUNDED LIKE A BOMB WENT OFF IN MY VEHICLE AND THE DRIVER SIDE AIRBAG STRUCK THE SIDE OF MY FACE. AFTER REALIZING WHAT HAPPENED I COULD NOT SEE OUT THE PASSENGER WINDOWS OF MY TRUCK (SAFETY HAZARD AS THE AIRBAGS ARE NOW BLOCKING VISION OF THE HIGHWAY), SO I WAS FORCED TO PULL OFF ON THE LEFT SIDE OF THE HIGHWAY (VERY DANGEROUS). BECAUSE I WAS SO SHAKEN UP I HAD TO STAND OUTSIDE OF MY VEHICLE AS I WAS SO SCARED THAT THE FRONT AIRBAG WAS NEXT. I HAD SOMEONE COME PICK ME UP. I LEFT THE VEHICLE THERE AND WENT TO THE FORD DEALERSHIP TO LET THEM KNOW ABOUT WHAT HAPPENED. I WAS TOLD THAT THERE IS PROBABLY NOTHING THEY CAN DO BECAUSE MY TRUCK IS OUT OF WARRANTYWHAT??? ON MONDAY I CALLED THE FORD MOTOR COMPANY AND EXPLAINED THE SITUATION. I WAS TOLD THAT THE CASE WAS BEING ESCALATED TO THE REGIONAL LEVEL AND THAT THEY WOULD CONTACT ME WITHIN 24 HOURS. I CALLED AGAIN ON TUESDAY AFTERNOON AND WAS TOLD THEY WOULD SEND AN E-MAIL TO HAVE THE REP CALL ME AS SOON AS POSSIBLE. WEDNESDAY I CALLED AGAIN AND WAS TOLD THEY WOULD SEND AN EMAIL AND THEY ALSO CONNECTED ME TO A VOICEMAIL SO I LEFT A MESSAGE. I FINALLY RECEIVED A CALL AT 5:00 ON THURSDAY AND WAS TOLD THAT FORD WILL PAY FOR THE COST TO DOWNLOAD THE DATA I AM RESPONSIBLE FOR ANY REPAIRS BECAUSE THE VEHICLE IS OUT OF WARRANTY. I WANT COMPENSATION AND I WANT ANSWERS! I COULD HAVE BEEN KILLED, I COULD HAVE KILLED OTHERS IF I HAD LOST CONTROL, THIS COULD HAVE BEEN A VERY BAD AND DANGEROUS SITUATION AND SOMETHING NEEDS TO BE DONE.
Air bags, Aug 5, 2015, crash
I'VE HAD TWO (2) ACCIDENTS (REAR-ENDED AND FRONT ACCIDENT), IN WHICH THE AIR BAGS DID NOT DEPLOY. I DIDN'T THINK OF IT AT THE TIME, BUT BOTH ACCIDENTS SUSTAINED EXTENSIVE DAMAGE TO MY VEHICLE, YET THE AIR BAGS DIDN'T DEPLOY. I HIT THE WHEEL HARD AND WENT TO THE HOSPITAL FOR X-RAY, BUT IT WASN'T AN INJURY THAT REQUIRED ANYTHING FURTHER. MY CONCERN IS THAT THE AIR BAGS DON'T WORK. WHAT SHOULD I DO? I'M THE ORIGINAL OWNER.
Air bags, Jan 22, 2015, crash
MY DAUGHTER WAS DRIVING OUR FORD EXPLORER, HAD COME TO A COMPLETE STOP AND WAS WAITING TO EXIT THE FREEWAY, TRAFFIC IN FRONT OF HER HAD ALSO STOPPED. SHE GOT HIT FROM BEHIND BY A CAR WHO FAILED TO STOP AND WAS GOING AT UNSAFE SPEED, ACCORDING TO POLICE REPORT, AND PUSHED OUR EXPLORER ONTO A TRUCK. THE FRONT PASSENGER AIRBAG DEPLOYED BUT THERE WAS NO OTHER PASSENGER IN THE CAR. THE DRIVER SIDE AIRBAG DID NOT DEPLOY AND MY DAUGHTER HIT HER FACE AGAINST THE STEERING WHEEL. WE HAVE BEEN THE ONLY OWNERS OF THE VEHICLE. *TR
Air bags, Oct 23, 2014
THE MORNING OF THE INCIDENT MY WIFE TURN THE CAR ON TO WARM IT UP BEFORE TAKING THE KIDS TO SCHOOL AND SHE WAS SITTING IN THE DRIVER'S SIDE WHEN THE AIRBAG POP BY IT SELF SHE HURT HER LEFT ARM AND RIGHT ARM CALLED FORD THE SAME DAY OF THE INCIDENT AND THEY TOLD ME TO WAIT A COUPLE OF DAYS FOR THEY COULD SEND A LETTER TO ME FOR I COULD TAKE IT TO A DEALER WAITED AND TOOK IT THEY TOOK A LOOK AT IT AND PULLED THE RESTRAINTS CONTROL MODULE AND INSTALLED A NEW ONE AND WAITED FOR FORD TO LOOK AT THE MODULE THEY PULLED THEY SEND ME A LETTER SAYING NOTHING WAS WRONG WITH THE MODULE AND THEY COULD NOT TELL ME WHY AIRBAG POP. *TR
Air bags, Oct 23, 2014
THE MORNING OF THE INCIDENT MY WIFE TURN THE CAR ON TO WARM IT UP BEFORE TAKING THE KIDS TO SCHOOL AND SHE WAS SITTING IN THE DRIVER'S SIDE WHEN THE AIRBAG POP BY IT SELF SHE HURT HER LEFT ARM AND RIGHT ARM CALLED FORD THE SAME DAY OF THE INCIDENT AND THEY TOLD ME TO WAIT A COUPLE OF DAYS FOR THEY COULD SEND A LETTER TO ME FOR I COULD TAKE IT TO A DEALER WAITED AND TOOK IT THEY TOOK A LOOK AT IT AND PULLED THE RESTRAINTS CONTROL MODULE AND INSTALLED A NEW ONE AND WAITED FOR FORD TO LOOK AT THE MODULE THEY PULLED THEY SEND ME A LETTER SAYING NOTHING WAS WRONG WITH THE MODULE AND THEY COULD NOT TELL ME WHY AIRBAG POP. *TR
Air bags, Oct 23, 2014
THE MORNING OF THE INCIDENT MY WIFE TURN THE CAR ON TO WARM IT UP BEFORE TAKING THE KIDS TO SCHOOL AND SHE WAS SITTING IN THE DRIVER'S SIDE WHEN THE AIRBAG POP BY IT SELF SHE HURT HER LEFT ARM AND RIGHT ARM CALLED FORD THE SAME DAY OF THE INCIDENT AND THEY TOLD ME TO WAIT A COUPLE OF DAYS FOR THEY COULD SEND A LETTER TO ME FOR I COULD TAKE IT TO A DEALER WAITED AND TOOK IT THEY TOOK A LOOK AT IT AND PULLED THE RESTRAINTS CONTROL MODULE AND INSTALLED A NEW ONE AND WAITED FOR FORD TO LOOK AT THE MODULE THEY PULLED THEY SEND ME A LETTER SAYING NOTHING WAS WRONG WITH THE MODULE AND THEY COULD NOT TELL ME WHY AIRBAG POP. *TR
Air bags, Oct 23, 2014
THE MORNING OF THE INCIDENT MY WIFE TURN THE CAR ON TO WARM IT UP BEFORE TAKING THE KIDS TO SCHOOL AND SHE WAS SITTING IN THE DRIVER'S SIDE WHEN THE AIRBAG POP BY IT SELF SHE HURT HER LEFT ARM AND RIGHT ARM CALLED FORD THE SAME DAY OF THE INCIDENT AND THEY TOLD ME TO WAIT A COUPLE OF DAYS FOR THEY COULD SEND A LETTER TO ME FOR I COULD TAKE IT TO A DEALER WAITED AND TOOK IT THEY TOOK A LOOK AT IT AND PULLED THE RESTRAINTS CONTROL MODULE AND INSTALLED A NEW ONE AND WAITED FOR FORD TO LOOK AT THE MODULE THEY PULLED THEY SEND ME A LETTER SAYING NOTHING WAS WRONG WITH THE MODULE AND THEY COULD NOT TELL ME WHY AIRBAG POP. *TR
Air bags, Oct 23, 2014
THE MORNING OF THE INCIDENT MY WIFE TURN THE CAR ON TO WARM IT UP BEFORE TAKING THE KIDS TO SCHOOL AND SHE WAS SITTING IN THE DRIVER'S SIDE WHEN THE AIRBAG POP BY IT SELF SHE HURT HER LEFT ARM AND RIGHT ARM CALLED FORD THE SAME DAY OF THE INCIDENT AND THEY TOLD ME TO WAIT A COUPLE OF DAYS FOR THEY COULD SEND A LETTER TO ME FOR I COULD TAKE IT TO A DEALER WAITED AND TOOK IT THEY TOOK A LOOK AT IT AND PULLED THE RESTRAINTS CONTROL MODULE AND INSTALLED A NEW ONE AND WAITED FOR FORD TO LOOK AT THE MODULE THEY PULLED THEY SEND ME A LETTER SAYING NOTHING WAS WRONG WITH THE MODULE AND THEY COULD NOT TELL ME WHY AIRBAG POP. *TR
Air bags, Oct 23, 2014
THE MORNING OF THE INCIDENT MY WIFE TURN THE CAR ON TO WARM IT UP BEFORE TAKING THE KIDS TO SCHOOL AND SHE WAS SITTING IN THE DRIVER'S SIDE WHEN THE AIRBAG POP BY IT SELF SHE HURT HER LEFT ARM AND RIGHT ARM CALLED FORD THE SAME DAY OF THE INCIDENT AND THEY TOLD ME TO WAIT A COUPLE OF DAYS FOR THEY COULD SEND A LETTER TO ME FOR I COULD TAKE IT TO A DEALER WAITED AND TOOK IT THEY TOOK A LOOK AT IT AND PULLED THE RESTRAINTS CONTROL MODULE AND INSTALLED A NEW ONE AND WAITED FOR FORD TO LOOK AT THE MODULE THEY PULLED THEY SEND ME A LETTER SAYING NOTHING WAS WRONG WITH THE MODULE AND THEY COULD NOT TELL ME WHY AIRBAG POP. *TR
Air bags, Oct 22, 2014
THE MORNING OF THE INCIDENT MY WIFE TURN THE CAR ON TO WARM IT UP BEFORE TAKING THE KIDS TO SCHOOL AND SHE WAS SITTING IN THE DRIVER'S SIDE WHEN THE AIRBAG POP BY IT SELF SHE HURT HER LEFT ARM AND RIGHT ARM CALLED FORD THE SAME DAY OF THE INCIDENT AND THEY TOLD ME TO WAIT A COUPLE OF DAYS FOR THEY COULD SEND A LETTER TO ME FOR I COULD TAKE IT TO A DEALER WAITED AND TOOK IT THEY TOOK A LOOK AT IT AND PULLED THE RESTRAINTS CONTROL MODULE AND INSTALLED A NEW ONE AND WAITED FOR FORD TO LOOK AT THE MODULE THEY PULLED THEY SEND ME A LETTER SAYING NOTHING WAS WRONG WITH THE MODULE AND THEY COULD NOT TELL ME WHY AIRBAG POP. *TR
Air bags, Jul 17, 2014, crash
DRIVER #1(ME) WAS TRAVELING SOUTH ON STATESVILLE RD. DRIVER #1 STATED THAT SHE WAS INITIALLY A FEW CAR LENGTHS BEHIND VEHICLE #2. DRIVER #1 STATED THAT VEHICLE #2 MADE A SUDDEN STOP. DRIVER #1 STATED THAT SHE COULD NOT STOP IN TIME AND STRUCK VEHICLE #2 IN THE REAR. DRIVER #2 STATED THAT HE STOPPED TO TURN INTO CENTER AND WAS REAR ENDED BY VEHICLE #1. WITNESSES, STATED THAT THE DRIVER OF THE HONDA (VEHICLE #2) APPEARED TO HAVE OVER SHOT HIS TURN, AND SLAMMED ON HIS BRAKES TO MAKE A RIGHT TURN INTO THE PVA. *TR
Exterior lighting, Air bags, Structure, May 1, 2013, crash
DRIVING 65 MPH, LOST CONTROL OF MY VEHICLE WHILE SWITCHING LANES TO AVOID A HIGH SPEED VEHICLE APPROACHING BEHIND ME. RAN IN TO A MEDIAN 2 TIMES BEFORE STOPPING FACED TRAFFIC HEAD ON. FORTUNATELY, I WASN'T CRITICALLY INJURED, BUT SERIOUS ENOUGH. NEITHER AIR BAG DEPLOYED!!!! I WOULD LIKE TO KNOW WHY NOT???? *TR