2004 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,408 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Explorer model years with reports.
Of the 2004 reports, 75 involved a crash and 16 involved a fire. 105 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Representative owner complaints: power train
477 reports, newest first. Show all
Power train, Dec 17, 2004
A PROBLEM IN THE TRANSMISSION CAUSES THE ENGINE TO SHUT OFF WHEN COMING TO A STOP. THE ENGINE WILL SHUTTER, THEN DIE. THIS RESULTS IN THE LOSS OF THE POWER STEERING AND BRAKES MAKING THIS PROBLEM A SEVERE SAFETY HAZARD FOR ALL MOTORIST AND PASSENGERS. FORD HAS BEEN NOTIFIED BUT DECLINES TO ADMIT THIS INCIDENT. IT HAS TO DO WITH THE JERKING OF THE HARSH REVERSE ENGAGEMENT NHTSA ITEM NUMBER 10008268. I HAVE HAD THIS PROBLEM SINCE FEB 2004, ONE WEEK AFTER THE TRUCK WAS PURCHASED. THEY COULD NOT FIND WHAT CAUSED IT UNTIL I HAD THE HARSH TRANSMISSION ENGAGEMENT PROBLEM. AFTER IT WAS REPAIRED THE PROBLEM STOPPED. ON DEC 14, 2004 THE ENGINE SHUTOFF STARTED AGAIN. ON DEC 16, 2004 THE HARSH ENGAGEMENT STARTED AGAIN. THIS TRUCK WAS PURCHASED NEW AND ALL SERVICES HAVE BEEN DONE. *JB
Power train, Dec 17, 2004
VEHICLE TRANSMISSION PERFORMANCE IS INCONSISTENT AND INTERMITTENT, TRANSMISSION WILL "BANG" INTO REVERSE, REV UP BEFORE ENGAGING WHILE GOING FORWARD FROM A STOP, HESITATES WHEN SHIFTING BETWEEN GEARS AT LOWER SPEEDS, APPEARS TO "SLIP" WHEN MAKING TURNS. TRANSMISSION AND REAR END REPLACEMENT DID NOT RESOLVE PROBLEMS. *JB
Power train, Dec 16, 2004
WHEN DOWN SHIFTING TO REVERSE GEAR VEHICLE JERKED FORWARD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Power train, Dec 16, 2004
AS I PUT THE TRANSMISSION INTO REVERSE, WHEN BACKING OUT OF MY GARAGE, THERE IS A HESITATION IN THE SHIFT INTO REVERSE BETWEEN 4 AND 8 SECONDS, THEN THE TRANSMISSION GOES INTO REVERSE WITH A BANG. THIS JUST STARTED HAPPENING TO ME, LATELY, ON A NUMBER OF OCCAISIONS. THE EXPLORER WAS BOUGHT IN JULY OF 2004 AND AS OF THIS DATE HAS 9,500 MILES ON IT, AND THE LATEST INCIDENT WAS 12-15-04.
Power train, Dec 13, 2004
DELAY AND HARSH TRANSMISSION ENGAGEMENT IN REVERSE AND DRIVE.*AK
Power train, Dec 12, 2004
PURCHASED USED 2004 EXPLORER W/ 17K MILES ON IT. VIN# [XXX] WIFE TOOK POSSESSION OF VEHICLE FRIDAY EVENING READY TO DRIVE AWAY WHEN SHE PLACED VEHICLE IN REVERES AND IT BANGED HARD AS IT JERKED INTO REVERSE AND CHIRPED THE TIRES. DROVE IT HOME NOTICED THE SHIFTING FROM 2D TO 3RD WAS HARD AND APPEARED TO WANT TO ACCELERATE ON ITS OWN AND WHEN IT WENT INTO OVERDRIVE THE RPMS REDUCED BUT NO NOTICEABLE SIGNS THAT ONE COULD TELL IT HAD SHIFTED INTO OD.TOOK IT TO DEALER ON 10TH OF DEC 2004 FOR UPHOLSTERY ISSUES AND THE SHIFTING ISSUES. GOING INTO REVERSE HAS A 2-5 SEC. DELAY AND THEN SHIFTS ABRUPTLY, THIS CAN AND MAY VERY BE A SAFETY HAZARD AND SOMEONE WILL BE INJURED IN DUE TIME. ONLY BY GOD'S GRACE DID WE HAPPEN TO HAVE THE FOOT ON BRAKE PEDAL EACH TIME VEHICLE WAS PLACED IN REVERSE; OTHERWISE THE JERK AND JUMPING INTO REVERSE WOULD HAVE HIT A PERSON OR ANOTHER VEHICLE IN A PARKING LOT. I AM PRESENTLY WAITING A FINAL SOLUTION FORM FORD. I WILL NOT BE SATISFIED WITH THE COMMON REPLY THAT THIS IS NORMAL. THAT IS UNACCEPTABLE WHEN OTHERS ARE PLACED IN DANGER UNAWARES! *JB UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Dec 10, 2004
TRANSMISSION WAS STICKING WHEN THE CAR WAS PUT IN REVERSE. AFTER A FEW SECONDS OF ACELLERATION THERE IS A BANG AND THE CAR JOLTS BACK RAPIDLY. I AM STILL AFRAID TO PARALLEL PARK. I ALSO NOTICED SOME STICKING/HESITATION FROM PARK TO DRIVE. I TOOK IT IN FOR SERVICE ON 12/07/04 AND THE SOLENOIDS WERE REPLACED ALONG WITH SOME OTHER WORK ON THE TRANS. THE DEALERSHIP TOLD ME THAT THE PARTS WERE ON HAND BECAUSE THEY KNOW ABOUT THE PROBLEM. IF THAT WAS THE CASE WHY NO RECALL LETTER? THERE ARE ONLY ABOUT 6500 MILES (ROUNDING UP) ON MY VEHICLE AND WHEN I PURCHASED IT IN JUNE OF 2004 IT WAS BRAND NEW. I AM DEEPLY CONCERNED THAT THE PROBLEM WILL RETURN OR THAT SOME OF THE OTHERS THAT I'VE READ ABOUT WILL DEVELOP. HOW MANY COMPLAINTS/REPAIRS BEFORE A RECALL IS ISSUED? *AK
Power train, Dec 8, 2004
VEHICLE IS HAVING TROUBLE ENGAGING FROM THE PARK POSITION TO REVERSE SMOOTHLY. CONSUMER HEARS A POPPING NOISE, AND FEELS THE VEHICLE JUMPS WHEN THE GEARS ARE CHANGED. MANUFACTURER HAS BEEN CONTACTED.*AK
Power train, Dec 8, 2004
WHEN SHIFTING INTO REVERSE, IT WOULD TAKE A FEW SECOND THEN THE TRANSMISSION WOULD SLAM INTO GEAR AND THE WHOLE TRUCK WOULD JERK. DEALER REPLACED A PART AND REPROGRAMMED THE TRANSMISSION. AS OF 12-7-04 THE PROBLEM HAS RETURNED.
Power train, Dec 7, 2004
AUTOMATIC TRANSMISSION TAKES ANYWHERE FROM 3-10 SECONDS TO ENGAGE WHEN PUT INTO REVERSE. AS THIS PROBLEM GETS WORSE I'VE NOTICED THAT THE SHIFT POINTS WHILE DRIVING SEEM OUT OF FORM AND MORE HARSE THAN NORMAL. MY DEALER ORDERED A NEW SELONOID (WHICH COST $360) AND WILL REPLACE WHEN IT BECOMES AVAILABLE - CURRENTLY ON BACKORDER (OBVIOUSLY THIS IS A PROBLEM).*AK
Power train, Dec 6, 2004
VEHICLE DOES NOT ENGAGE IN REVERSE, IT MAKES A LOUD SOUND, AND THEN IT ACCELERATES TO THE POINT OF TRYING TO GAIN CONTROL OF THE VEHICLE.*AK
Power train, Electrical system, Dec 3, 2004
SINCE NEW, I HAVE INTERMITTENT HARD START ISSUES WITH THE VEHICLE. ON ABOUT 7 OCCASIONS, THE DEALER WAS NOTIFIED AND THEY SIMPLY TOLD ME SINCE IT STARTED THAT THERE WAS NOTHING THEY COULD DO SINCE THERE WASN'T A LIGHT ON THE DASH DID NOT COME ON. THEREFORE THERE WOULD NOT BE ANY CODES. FINALLY AT 10,345 MILES, THE CAR BROKE DOWN. THEY REPLACED THE THROTTLE POSITION SENSOR. THE KEPT GETTING ABOUT 4 OR 5 CODES AND THEY WERE UNABLE TO CLEAR THEM. REPLACED THE ECM AND REPROGRAMMED. I STILL HAVE THE INTERMITTENT HARD START ISSUE WHICH IS INTERMITTENT. THE ECM HAS BEEN UPDATED 3 TIMES. I ALSO HAVE AN ISSUE WITH THE TIRE PRESSURE INDICATOR LIGHT FLASHING FOR ABOUT 20 SECONDS AFTER START UP, THEY CLAIM, UNABLE TO DUPLICATE. I ALSO HAD A EXHAUST GASKET REPLACED AS THERE WAS AN ANNOYING NOISE THAT WOULD GO ON AND ON WHILE THE VEHICLE WAS LEFT RUNNING WHILE IN PARK. LASTLY - TRANSMISSION ISSUES. THE VEHICLE HAS POOR SHIFT QUALITY. IT LIKES TO HANG UP AND HESITATE IN 3D GEAR, YOU WILL BE RUNNING 55-60 AND GO TO PASS ANOTHER VEHICLE AND DOESN'T WANT TO SHIFT UNTIL IT HITS 80-85MPH AND BY THEN YOU ARE AT 6 ON THE TACHOMETER.THEY HAVE REPLACED THE SOLENOID BODY AND THE HYDRAULIC PUMP AND THE CAR STILL IS NOT FIXED. IT ALSO LIKES TO HESITATE WHEN ACCELERATING FROM A STOP SIGN OR STOP LIGHT. IT IS CURRENTLY IN THE SHOP AS WE SPEAK. I PURCHASED THE VEHICLE NEW IN NOVEMBER OF 2003 AND THE CURRENT MILEAGE IS 12,850. *AK
Power train, Dec 3, 2004
2004 FORD EXPLORER -THE TRANSMISSION HAS FAILED TO ENGAGE CORRECTLY MULTIPLE TIMES. I HAVE ASKED THE DEALER ABOUT THIS ISSUE AND THE RESPONSE WAS THAT THE EXPLORER "HAS A HARD TRANSMISSION". IN ORDER TO GET THE TRANSMISSION TO ENGAGE CORRECTLY I HAVE TO EITHER PUT THE CUR BACK IN PARK/ NUETRAL AND ATTEMPT TO REENGAGE OR GIVE IT GAS. THIS USUALLY RESULTS IN A LURCH OF THE CAR GOING EITHER BACKWARDS OR FORWARDS.THIS SITUATION HAS THE POTENTIAL FOR A SERIOUS ACCIDENT.*AK
Power train, Dec 2, 2004
THE PAST SEVERAL MONTHS I HAVE HAD NUMEROUS TRANSMISSION PROBLEMS. MY EXPLORER DOES NOT SHIFT CORRECTLY. IT HESITATES WHEN SHIFTING WHICH IS REALLY DANGEROUS IN TRAFFIC. ALSO WHEN I TRY TO REVERSE IT HESITATES AND THEN ABRUPTLY ACCERELATES INTO REVERSE VERY HARD AND FAST. IT MAKES A LOUD NOISE WHEN IT HAPPENS ALSO. IT DOES THIS EVERYTIME I GO INTO REVERSE. ALSO MY VEHICLE HAS LOST ALL POWER IN THE MIDDLE OF DRIVING ON THE INTERSTATE. I HAVE LOST POWER ON MANY OCCASIONS. IT IS VERY DANGEROUS ESPECIALLY WHEN I HAVE TO YOUNG CHILDREN SITTING IN THE BACK. *AK
Power train, Electrical system, Visibility, Interior lighting, Nov 30, 2004
COMPLETE FAILURE OF THE GAUGE POD, RADIO, INTERIOR LIGHTS, POWER WINDOWS AT 2,300 MILES. NO SPEEDOMETER, ODOMETER, TACH, FUEL GAUGE, TEMP, OIL, BATTERY, RADIO (NOTHING IN THE DASHBOARD FUNCTIONS EXCEPT THE AIRBAG LIGHT). *AK FORD DEALER IN ALLENTOWN PA WAS VERY RUDE AND WENT OUT OF THEIR WAY TO NOT WORK IN A TIMELY MANNER AND KEEP US IN THE DARK. DROVE VEHICLE TO TEXAS (WITH NO GAUGES) TO DEALERSHIP WHERE PURCHASED. AT THE SHOP RIGHT NOW. TRANSMISSION ALSO HESITATES EXCESSIVELY BETWEEN SHIFTS.
Power train, Nov 25, 2004
AUTOMATIC TRANSMISSION SLIPS AND HESITATES BETWEEN GEARS ESPECIALLY AT LIGHT THROTTLE. RANSMISSION DOES NOT ENGAGE REVERSE UNTIL THROTTLE IS APPLIED. PROBLEM IS GETTING WORSE.*AK
Power train, Nov 23, 2004, crash
MY 2004 FORD EXPLORER HAS HAD A PROBLEM WITH CHATTERING IN THE DIFFERENTIAL AND DELAYED SHIFTING OF THE AUTOMATIC TRANSMISSION GEARS, ESPECIALLY REVERSE, SINCE IT WAS PURCHASED. WHEN I AM IN AN URBAN PARRALLEL PARK SITUATION, I HAVE HIT THE CAR BEHIND ME HARD ON SEVERAL OCCASSIONS BECAUSE OF THE DELAYTED SHIFTING. AS YOU SHIFT, YOU NATURALLY PUT A FOOT ON THE ACCELERATOR. WHEN THERE IS A DELAY, THE CAR THEN BOLTS INTO REVERSE AT A HIGH SPEED. I HAVE BROUGHT MY CAR TO THE DEALER 5-6 TIMES, AND THEY HAVE ALWAYS DONE SOMETHING, BUT NOTHING EVER WORKS TO ELIMINATE THE CHATTERING AND THE DELAYED SHIFTING.*AK
Power train, Nov 23, 2004
APPX. 2 WEEKS AGO I WAS DRIVING MY VEHICLE AT ABOUT 45 MPH AND I HEARD THIS LOUD NOISE SOMEPLACE AROUND THE PASSENGER FRONT UNDERSIDE OF THE VEHICLE. SINCE, MY BRAND NEW 2004 FORD EXPLORER XLT IS HAVING TRANSMISSION PROBLEMS. WHEN PUTTING INTO REVERSE, IT DOES NOT GO INTO GEAR UNTIL YOU PUT YOUR FOOT ON THE GAS AND THEN IT JERKS VERY HARD AND THE TIRES SKIP ON THE PAVEMENT. THE VEHICLE ALSO DOES THIS WHEN PUTTING INTO DRIVE, AND WHEN DRIVING WILL NOT GO INTO GEAR UNLESS YOU TAKE YOUR FOOT OFF OF THE GAS PEDAL AND THEN RE-APPLY THE GAS. WE LEASED THIS CAR BRAND NEW LATE JULY 2004 AND HAVE JUST REACHED THE 4 MONTH MARK YESTERDAY. THE DEALERSHIP DENIED ANY SERVICE PROBLEMS OR RECALLS FOR THIS BUT ON YOUR WEBSITE I FOUND AT LEAST 2 SIMILAR PROBLEMS. THE DEALERSHIPS WILL NOT PROVIDE A RENTAL CAR WHICH I FIND ABSURD! THIS IS A BRAND NEW CAR AND OBVIOUSLY A PROBLEM WITH THESE CARS. WE HAVE ONE VEHICLE AND HAVE TO CAR POOL THROUGHOUT THE DAY FOR THE BOTH OF US TO BE ABLE TO WORK OUR JOBS. THE DEALERSHIPS INDICATED THAT THE CAR WOULD HAVE TO SIT FOR AT LEAST THREE TO FOUR BUSINESS DAYS BEFORE THEY CAN EVEN LOOK AT IT! IF I WERE TO TAKE THE CAR IN, WE WOULD HAVE ABSOLUTELY NO TRANSPORTATION TO WORK AS WE JUST MOVED TO A NEW STATE AND CITY AUGUST OF THIS YEAR AND KNOW NOBODY. *JB
Power train, Nov 23, 2004
AFTER PURCHASING MY 2004 FORD EXPLORER I NOTICED HESITATION AND LURCHING UPON ACCELERATION CAUSING A SAFETY HAZARD WHEN PROCEEDING OUT INTO TRAFFIC. SEVERAL SERVICE APPOINTMENTS WERE MADE AND FORD WAS UNABLE TO REPLICATE THE PROBLEM, ALTHOUGH ALL OTHER PERSONS THAT DRIVE THE VEHICLE HAVE IDENTIFIED IT. WITH THE NEW INFORMATION RECENTLY RELEASED ON THESE VEHICLES, I AM VERY CONCERNED FOR MY SAFETY AND WISH TO HAVE THIS VEHICLE REPAIRED. *JB
Power train, Nov 23, 2004
2004 EXPLORER - EDDIE BAUER PURCHASED NEW ON 12/03. AT 29,000 MILES - NOTICED THAT WHEN TURNING SHARP RADIUS IN PARKING LOTS - FELT LIKE THE TRANSMISSION WOULD GO IN AND OUT OF GEAR. SIMULTANEOUSLY NOTICED HESITATION UPON AUTO SHIFTING, AND HESITATION UPON PUTTING IN REVERSE. TOOK TO DEALER REPLACED SOLENOID. 2ND TRIP TO DEALER - SIMILAR COMPLAINT - THEY REPLACED REAR AXLE. 3RD TRIP - SIMILAR COMPLAINT, BUT NOW UPON HEAVY ACCELERATION - VEHICLE PULLS HARD LEFT. SERVICE MANAGER AT FORD SAYS THEY CALLED FACTORY, BUT NOBODY KNOWS WHY. THIS IS NOW NOT ONLY A LEMON, BUT BECAUSE IT'S STEERING HAS BECOME AFFECTED - I BELIEVE IT IS A SAFETY CONCERN. 3 MAJOR FAILURES IN 10 MOS OWNERSHIP, AND SOME PROBLEMS REMAIN UNRESOLVED. THIS IS NOT A SAFE OR RELIABLE VEHICLE. *JB
Power train, Nov 23, 2004
I JUST READ AN ARTICLE REGARDING FORD'S ADMISSION THAT THERE ARE PROBLEMS WITH THE TRANSMISSIONS IN THE 2004 EXPLORER. I HAVE HAD MY EXPLORER FOR LESS THAN 6 MONTHS AND HAVE HAD IT IN THE SHOP 3 TIMES FOR TRANSMISSION ISSUES. FIRST TIME, AND LAST TIME I WAS TOLD THERE WAS NO PROBLEM. ANY WAY TO ENSURE THAT I RECEIVE A LETTER FROM FORD REGARDING THE REPAIR PLAN THEY ARE GOING TO PUT IN PLACE. *JB
Service brakes, Hydraulic, Power train, Electrical system, Structure, Vehicle speed control, Tires, Nov 23, 2004
THE CONSUMER EXPERIENCED A PROBLEM WITH THE CRUISE CONTROL. THE CONSUMER WOULD SET THE CRUISE CONTROL AND THEN IT WILL SHUT DOWN BY ITSELF. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO AS OF TODAY, WAS UNABLE TO FIND A DEFECT. *JB THE FAILURE RESULTED IN A LIFE THREATENING SITUATION WHEN THE VEHICLE REACHED SPEEDS IN EXCESS OF 100 MPH ON IT'S OWN WHILE HITTING THE RESUME BUTTON IN CRUISE CONTROL. THE VEHICLE HAD BEEN IN TO THE DEALER FOR THE REPAIR OF THE BRAKING AND TIRE PRESSURE GAUGES, THROTTLE CONTROL, TRANSMISSION SLIPPAGE, CRUISE CONTROL, TRACTION CONTROL DEFAULT, GENERAL COMPUTER DEFAULTS AND THE REAR TRIM PIECE AT THE LIFTGATE OPENING WAS DISTORTED. *SC
Power train, Nov 20, 2004
2004 FORD EXPLORER SPORT-TRAC, TRANMISSION PROBLEMS. THE TRANSMISSION BUCKS AND THE LIMITED SLIP DIFERENTIAL ACTS STRANGE.*AK
Power train, Nov 20, 2004
2004 FORD EXPLORER TRANSMISSION PROBLEM.TRANSMISSION WAS LEAKING AND NOT SHIFTING RIGHT.I HAVE HAD IT TO THE DEALER TO BE FIXED TWICE,THE FIRST TIME I WAS TOLD THERE WAS NOTHING WRONG IT WAS JUST OVERFILLED,THE SECOND TIME THEY SAID THEY REPLACED THE TORQUE CONVERTER AND THE RESEALED PUMP BOLTS.I AM KEEPING AN EYE ON ANY MORE PROBLEMS AND I KNOW YOU GUYS ARE TRACKING THE TRANS PROBLEMS WITH THIS VEHICAL.IF I COULD I WOULD DEMAND TO GET ANOTHER VEHICAL AND IT WOULD NOT BE A FORD BEING THOUGH I PROBABLY WILL HAVE TO RETURN FOR MORE SERVICE WITH MORE PROBLEM.I BOUGHT THIS THINKING IT WAS A QUALITY VEHICAL BUT I KNOW KNOW I MADE A MISTAKE.THANK YOU . NANCY SAKEVICH. *AK
Power train, Nov 19, 2004
2004 FORD EXPLORER,WHICH WAS PURCHASED IN NOVEMBER 2003 HESITATES WHEN SHIFTING INTO REVERSE, WHEN IT DOES SHIFT THERE IS A JOLT AND BANG AS IT ENGAGES INTO REVERSE. SUV HAS BEEN SERVICED ON 3 OCCASIONS, THE INITIAL SERVICE PERFORMED APPRXIMATELY 1 MONTH AFTER THE PURCHASE. EACH TIME I WAS TOLD THAT IT WAS A COMPUTER PROBLEM & THAT THE COMPUTER NEEDED TO BE RE-PROGRAMMED. IN SHORT, THE VEHICLE CONTINUES TO EXHIBIT THE JOLT/BANG WHEN SHIFTING TO REVERSE. THE VEHICLE IS SCHEDULED TO GO TO THE DEALERSHIP (ISLAND FORD) ON STATEN ISLAND NEW YORK ON MONDAY NOVEMBER 22, 2004, AT WHICH TIME, I AM TOLD THAT THE SOLENOID WILL BE REPLACED. MY GREATEST CONCERN IS THAT WHEN THIS PROBLEM IS FINALLY SOLVED, WHETHER ANY RESIDUAL DAMAGE WAS DONE TO THE TRANSMISSION OR DIFFERENTIAL, WHICH MAY NOT BECOME APPARENT UNTIL AFTER THE VEHICLE IS BEYOND WARRANTY. THIS PROBLEM HAS EXISTED FOR NEARLY A YEAR.*AK