2004 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,408 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Explorer model years with reports.
Of the 2004 reports, 75 involved a crash and 16 involved a fire. 105 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Representative owner complaints: service brakes
54 reports, newest first. Show all
Service brakes, Hydraulic, Oct 16, 2009
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE ABS WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE REAR BRAKES ALSO FAILED DURING BRAKE APPLICATION ON GRAVEL ROADS. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FIVE TIMES, AND WAS REPAIRED ACCORDING TO THE EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 5,000. THE CURRENT MILEAGE WAS 62,000.
Suspension, Service brakes, Hydraulic, Tires, Apr 15, 2009
EASTER SUNDAY, MY FAMILY WAS ON THEIR WAY BACK HOME ON THE FREEWAY. OUT OF NO WHERE THEY HEAR LOUD SNAPPING NOISES AND NEXT THING THEY KNEW THE REAR PASSENGER TIRE CAME OFF. THE CARS SKIDDING ON THE ROAD AND FINALLY COMES TO A STOP. LUCKILY FOR MY FAMILY THEY WALKED AWAY UNHARMED. THE CAR IS CURRENTLY AT MY HOME, WON'T TURN ON ANYMORE, THE WHEEL STUDS ARE ALL BROKEN OFF, THE ROTOR ALONG WITH THE REST OF THE ASSEMBLY IS DAMAGED. THE CAR IS A MESS AND NOW I'M TRYING TO FIGURE OUT HOW IM SUPPOSED TO DEAL WITH THE SITUATION. *TR
Vehicle speed control, Service brakes, Electric, Oct 16, 2008
I HAVE A 2004 EXPLORER LIMITED AND JUST TURNED 14,000 MILES AND MY ABS LIGHT COMES ON EVERY TIME I START THE CAR AND ACCELERATE. ALSO THE CRUISE STOPPED WORKING. FROM WHAT I HAVE READ IT SOUNDS LIKE THE ABS MODULE WHICH FORD HAS APPARENTLY BEEN AWARE OFF. NOT HAPPY!! I WOULD NOT EXPECT THIS SORT OF PROBLEM WITH ONLY 14,000 MILES. *TR
Service brakes, Hydraulic, Aug 12, 2008
2004 FORD EXPLORER XLT HAVING RECURRING PROBLEMS WITH ANTILOCK BRAKE SYSTEM. *NJ THE CONSUMER STATED THE ABS LIGHT ILLUMINATED TWICE. THE FIRST TIME THE PROBLEM OCCURRED, THE DEALER DIAGNOSED THE PROBLAM AS A FAULTY SWITCH WHICH THEY REPLACED. THE SECOND TIME THE LIGHT ILLUMINATED, THE DEALER STATED THE PROBLEM WAS A SPEED SENSOR ON THE REAR AXLE. *JB
Service brakes, Hydraulic, Aug 4, 2008
WHEN SERVICING FRONT BRAKE PADS, CALIPER PISTON CRUMBLED WHEN OPENING CALIPER. NORMALLY, SUCH PISTONS ARE METAL. THIS WAS OBVIOUSLY MANUFACTURED WITH SUBSTANDARD MATERIALS. IF THIS HAPPENED WITH THE VEHICLE IN MOTION, AN ACCIDENT MIGHT HAVE OCCURRED. *TR
Service brakes, Hydraulic, Mar 25, 2008
MY 2004 FORD EXPLORER HAS SEVERAL ISSUES SINCE 38,000 MILES, THE RECENT COMPLAINT AT 57,000 MILES IS THE ABS MODULE AND THE CRUISE CONTROL. THE ABS LIGHT CAME ON AND AT THE SAME TIME THE CRUISE CONTROL STOP WORKING. TOOK IT TO THE DEALERSHIP I PURCHASED IT AT. THEY TRIED TO RESET THE COMPUTER. ADVISED ME I WOULD NEED A NEW ACS MODULE FOR THE ABS. I CONTACTED FORD MOTOR COMPANY TO TRY AND GET THE MODULE REPLACED UNDER WARRANTY. THE BEST FORD WOULD DO IS TO SPLIT THE COST OF THE MODULE WITH ME, BUT I WOULD HAVE TO PAY FOR LABOR TO INSTALL. WHEN ASKED HOW MUCH THE MODULE COST. WAS TOLD 1160.00. THIS WOULD NOT GUARANTEE THAT I WOULD NOT HAVE THIS PROBLEM AGAIN. THE DEALERSHIP TOLD ME THEY WOULD TRY TO FIND A USED MODULE. I CALLED BACK AFTER SEVERAL DAYS AND WAS INFORMED THEY COULD NOT FIND ONE. THE NEXT DAY I GOT ON THE PHONE AND WITHIN 20 MINS HAD FOUND A MODULE AT A LOCAL SALVAGE YARD. ASKED THE DEALERSHIP IF THEY WOULD PURCHASE THE USED MODULE WITH THE MONEY FORD WAS GOING TO PROVIDE WITH THE NEW MODULE TO FIX IT. THEY SAID NO. FORD MOTOR COMPANY IS AWARE THAT MANY OF THE 2004 EXPLORERS HAVE ABS AND POWERTRAIN ISSUES, YET THEY FAIL TO ACKNOWLEDGE. NOW I CAN TELL A DIFFERENCE IN MY BRAKING. SOMETIMES NOW WHEN I HAVE TO USE THE BRAKES, I CAN FEEL SOMETHING IS NOT RIGHT. I AM WORRIED THAT WHEN I WILL NEED THE ABS TO WORK I WILL NOT HAVE THE ABILITY TO STOP. I AM DISAPPOINTED THAT THE CRUISE CONTROL HAS STOPPED WORKING AS WELL WITH THIS AMOUNT OF MILEAGE. THE DEALERSHIP HAS BEEN UNABLE TO TELL ME IF THE CRUISE CONTROL IS RELATED TO THE ABS MODULE. THEY NEVER CHECK THE CRUISE CONTROL PROBLEM AND WAS NOT AWARE OF IT TILL I HAD CALLED THEM BACK ON THE USED ABS MODULE. FORD NEEDS TO STEP UP AND TAKE CARE OF THESE MAJOR ISSUES WITH THESE EXPLORERS....POOR PARTS INSTALLED AT TIME OF MANUFACTURING. FORD SHOULD BE LIABLE. *TR
Service brakes, Hydraulic, Structure, Latches/locks/linkages, Equipment, Feb 13, 2008
WHILE GOING TO OPEN THE REAR HATCH OF MY 2004 FORD EXPLORER, I NOTICED A CRACK IN THE HATCH DOOR FROM JUST BELOW THE WINDOW DOWN TO THE NEXT PANEL. WHEN I OPENED THE WINDOW ON THE HATCH DOOR, I NOTICED THAT THE LEFT HINGE THAT HOLDS THE GLASS IS COMING LOOSE. I AM UNABLE TO UTILIZE THE REAR CARGO AREA OF MY VEHICLE NOW FOR FEAR THAT THE LEFT HINGE WILL BREAK OFF RESULTING IN THE ENTIRE DOOR COMING OFF THE VEHICLE AND FALLING OR DROPPING ONTO ME OR ONE OF MY CHILDREN, CAUSING SEVERE PERSONAL INJURIES. THE MILEAGE ON MY VEHICLE IS APPROXIMATELY 70,000 MILES. NOTHING HAS BEEN DONE YET TO CORRECT THIS FAILURE BECAUSE AFTER READING OTHER PEOPLE'S EXPERIENCE WITH HAVING FORD REFUSE TO ACKNOWLEDGE THE PROBLEM AND THE GOVERNMENT THUS FAR REFUSING TO ISSUE A RECALL, MY HANDS ARE TIED. I DO NOT WANT TO PAY FOR THE REPAIR MYSELF BECAUSE I HAVE ALREADY BEEN BURNED BY FORD ON OTHER ISSUES RELATING TO THIS VEHICLE, I.E., THE ABS MODULE AND THE AIR CONDITIONING SYSTEM. *TR
Service brakes, Hydraulic, Sep 9, 2007
BRAKE SYSTEM ISSUES, 2004 FORD EXPLORER. BRAKING SYSTEMS MAKES A SIGNIFICANT BUMP AND NOISE WHEN APPLYING BRAKES. *JB
Service brakes, Hydraulic, Engine and engine cooling, Power train, Jul 30, 2007
MULTIPLE PROBLEMS WITH MY EXPLORER. WHEN SHIFTING INTO REVERSE CAR JOLTS WITH A CLUNKING NOISE. ABS LIGHT IS ON AND 4X4 HIGH LIGHT FLASHES. SERVICE ENGINE LIGHT ON BUT NO HOSE LEAKS CAN BE FOUND. WRENCH LIGHT COMES ON EVEN AFTER TPS REPLACEMENT SUGGESTED BY OBD-II. VERY UNHAPPY WITH THIS VEHICLE. I HAVE OWNED 7 FORDS, THIS IS THE WORST I HAVE OWNED. *TR
Service brakes, Hydraulic, Apr 6, 2007
TL*- THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE DRIVING AT 60 MPH THE CONTACT FELT THE BRAKE PEDAL SHUTTER WHEN THE BRAKE WAS DEPRESSED. ALSO, THE CONTACT FELT THE STEERING WHEEL VIBRATE. THE DEALER STATED THAT THE PROBLEM WAS DUE TO THE ROTORS. THE DEALER RESURFACED THE ROTORS AT 12,000 MILES. APPROXIMATELY ELEVEN MONTHS LATER THE CONTACT EXPERIENCED THE SAME PROBLEM. THE DEALER STATED THE ROTORS NEEDED TO BE REPLACED. THE DEALER REPLACED THE ROTORS AT 24,000 MILES. TWO MONTHS LATER ,THE DEALER REPLACED THE ROTORS AGAIN, AND THE ROTOR ASSEMBLY AT 26,000 MILES. FOUR MONTHS LATER THE CONTACT HAD THE SAME PROBLEM. THE DEALER RESURFACED THE FRONT AND REAR ROTORS AT 30,000 MILES. THERE HAVE BEEN NO FURTHER OCCURRENCES. THE VEHICLE CURRENTLY HAS 36000 MILES. *AK
Service brakes, Hydraulic, Air bags, Jan 31, 2007, crash
2004 FORD EXPLORER HAD BRAKE PROBLEMS**CC THE ABS LOCKED UP AND CAUSED THE VEHICLE TO OVERTURN. THE AIR BAGS FAILED TO DEPLOY DURING THE ACCIDENT. *NM
Service brakes, Hydraulic, Electrical system, Structure, Latches/locks/linkages, Jan 16, 2007
WE HAVE EXPERIENCED MULTIPLE PROBLEMS WITH THE ELECTRICAL SYSTEMS OF OUR 2004 FORD EXPLORER ALONG WITH OTHER MISCELLANEOUS PROBLEMS. THE ELECTRICAL PROBLEMS HAVE NOT BEEN CORRECTED TO DATE. IN NOVEMBER 2006, THE REAR WINDOW OF THE LIFTGATE BROKE OFF THE HINGE. WE WERE TOLD THERE WERE NO RECALLS FOR THIS PROBLEM AND HAD TO PAY FOR THIS REPAIR OUT OF OUR POCKET. TODAY, JANUARY 16, 2007 THE FRAME OF THE REAR LIFTGATE CRACKED IN THE MIDDLE. *NNM
Steering, Service brakes, Hydraulic, Power train, Visibility, Latches/locks/linkages, Oct 30, 2006
2004 EXPLORER HAD PROBLEMS WITH BRAKES AND WINDOWS. *TS THREE MONTHS AFTER THE VEHICLE WAS PURCHASED THEE WAS A RECALL ON THE TRANSMISSION. THE ABS MALFUNCTIONED AND THE POWER WINDOWS WOULD NOT GO DOWN. THE REAR HATCH DOOR WOULD NOT OPEN. THE TRANSMISSION BEGAN TO SLAM INTO GEAR. THE ROTORS VIBRATED IN THE REAR. CONSUMER HEARD A HOWLING NOISE AT 40-55 MPH. THE DEALER REPLACED THE RING AND PINION. NM
Service brakes, Hydraulic, Power train, Oct 12, 2006
MULTIPLE PROBLEMS WITH MY EXPLORER. WHEN SHIFTING INTO REVERSE CAR JOLTS WITH A CLUNKING NOISE. WHILE DRIVING CAR JOLTS OCCASIONALLY. WHEN BRAKING CAR SHAKES. ABS LIGHT IS ON AND 4X4 HIGH LIGHT FLASHES. EXPLORER WAS TAKEN IN DECEMBER 2004 AND FIXED FOR THE TRUCK JOLTING INTO REVERSE. TRUCK NOW HAVING THE SAME PROBLEM. TRUCK TO BE TAKEN BACK TO THE DEALER NEXT WEEK. *NM
Service brakes, Hydraulic, Sep 22, 2006, crash
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON A DRY INTERSTATE, THERE WAS A LOUD POP THAT SOUNDED LIKE A BALLOON POPPED. WHEN THE BRAKE PEDAL WAS APPLIED, THE PEDAL WOULD NOT MOVE. THE VEHICLE SPUN AROUND AND RAN INTO A DITCH WHICH RESULTED IN AN ACCIDENT. THERE WERE MINOR INJURIES SUSTAINED AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP WHO DETERMINED THE MASTER CYLINDER HAD FRACTURED APART.
Service brakes, Hydraulic, Aug 10, 2006
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THE ANTILOCK BRAKES ACTIVATED ON NORMAL ROAD CONDITIONS WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO REPLACED THE WHEEL SPEED SENSOR. AFTERWARDS, UPON APPLYING BRAKE PRESSURE AT ANY SPEED THERE WAS A PRONOUNCED VIBRATION WITHIN THE BRAKE PEDAL. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CONTACTED.
Service brakes, Hydraulic, Fuel system, Other, Visibility, Structure, Sep 29, 2005
DT: WHILE DRIVING ON SEPTEMBER 16, 2005 THE ABS FAILED. WHEN THIS OCCURRED IT CAUSED THE CONSUMER'S VEHICLE TO ALMOST HIT ANOTHER VEHICLE. THE ABS, MAINTENANCE, AND FOUR WHEEL LIGHTS CAME ON AND BLINKED WHEN HE LOST THE BRAKES. A DIAGNOSIS TEST WAS PERFORMED, AND IT SHOWED THAT THERE WAS A PROBLEM WITH THE SPEED SENSOR. THE DEALERSHIP REPLACED THE SPEED SENSOR IN THE REAR WHICH WAS CALLED ASY-T. THE FUEL GAUGE BROKE. IT SHOWED THE FUEL TANK LEVEL WAS HIGHER THAN WHAT IT REALLY WAS. THE DRIVER'S REAR WINDOW MOTOR HAD TO BE REPLACED. THE COVER OVER THE HATCHBACK HANDLE HAD TO BE REPLACED. ALSO, HAD TO REPLACE THE WEATHER STRIPPING. THERE HAS BEEN A REPAIR DONE TO THE FOUR BY FOUR UNIT. THERE WERE MULTIPLE PROBLEMS WITH THE VEHICLE. *AK
Service brakes, Hydraulic, Sep 22, 2005, crash
DT: THE CALLER SAID THAT WHILE SLOWING DOWN AND WHEN APPLYING THE BRAKES THEY WENT TO THE FLOOR, AND VEHICLE ROLLED THROUGH A STOP LIGHT. THIS HAPPENED ONCE AND WITHOUT WARNING. IT RESULTED IN AN ACCIDENT, AND THE VEHICLE WAS TOWED TO A BODY SHOP AFTER THE INSURANCE COMPANY APPROVED IT. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. A POLICE REPORT WAS TAKEN. THE CALLER WAS INJURED. *AK
Service brakes, Hydraulic, Apr 12, 2005
BRAKE MASTER CYLINDER RESEVIOR LEAKS BRAKE FLUID. THIS HAS BEEN REPLACED ONCE AND CONTINUES TO LEAK.DEALER STATES FORD INSISTS IT IS NORMAL TO LEAK. DEALER STATES 3 OUT OF 4 EXPLORERS LEAK BRAKE FLUID.HAS BEEN TO DEALER ON 3 DIFFERENT TIMES TO BE REPAIRED, STILL LEAKS. ONCE A WEEK THE FLUID HAS TO BE WASHED OFF THE RESEVIOR AND INNER FENDER WELL.*AK
Service brakes, Hydraulic, Vehicle speed control, Mar 22, 2005, crash, fire
WHILE DRIVING VEHICLE SUDDENLY STARTED ACCELERATING UNCONTROLLABLY. DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE CONTINUED TO ACCELERATE EXCESSIVELY. WHILE MAKING A RIGHT TURN DRIVER HIT THE CURB AND FLIPPED FOUR TIMES LANDING UPSIDE DOWN IN A DITCH. DRIVER AND PASSENGER SUSTAINED INJURIES, AND WERE TRANSPORTED BY AN AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK
Service brakes, Hydraulic, Vehicle speed control, Mar 16, 2005
WHILE DRIVING 70 MPH CHECK ENGINE LIGHT CAME ON, THEN, MOMENTS LATER THE ENGINE REVVED UP AND DOWN, AND THE BRAKES FAILED, NOT ALLOWING THE VEHICLE TO STOP. DEALER STATED THE VEHICLE JUMPED TIMING. *AK
Service brakes, Hydraulic, Feb 17, 2005
AFTER ONLY 300 MILES ON THE ODOMETER---DISCOVERED THE 2 FRONT ROTORS WERE WARPED AND THE CAR SHOOK WHEN BRAKING. WE ASKED THAT THEY BE REPLACED. FORD AREA REP WOULD NOT ALLOW IT...THE DEALER, INSTEAD, "TURNED" THE ROTORS BY TAKING OFF 50% OF SURFACE. FORD SAID THIS STILL MET THEIR SPEC FOR WARRANTY REPAIR. WE BELIEVE IT IS UNFAIR!! *JB
Service brakes, Hydraulic, Power train, Electrical system, Structure, Vehicle speed control, Tires, Nov 23, 2004
THE CONSUMER EXPERIENCED A PROBLEM WITH THE CRUISE CONTROL. THE CONSUMER WOULD SET THE CRUISE CONTROL AND THEN IT WILL SHUT DOWN BY ITSELF. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO AS OF TODAY, WAS UNABLE TO FIND A DEFECT. *JB THE FAILURE RESULTED IN A LIFE THREATENING SITUATION WHEN THE VEHICLE REACHED SPEEDS IN EXCESS OF 100 MPH ON IT'S OWN WHILE HITTING THE RESUME BUTTON IN CRUISE CONTROL. THE VEHICLE HAD BEEN IN TO THE DEALER FOR THE REPAIR OF THE BRAKING AND TIRE PRESSURE GAUGES, THROTTLE CONTROL, TRANSMISSION SLIPPAGE, CRUISE CONTROL, TRACTION CONTROL DEFAULT, GENERAL COMPUTER DEFAULTS AND THE REAR TRIM PIECE AT THE LIFTGATE OPENING WAS DISTORTED. *SC
Service brakes, Hydraulic, Seat belts, Nov 5, 2004, crash
OCTOBER 28, 2004, MOTOR VEHICLE ACCIDENT, CHAIN REACTION 3 VEHICLE, I WAS AT FULL STOP WITH FOOT ON BRAKE. VEHICLE BEHIND ME STOPPED, NEXT VEHICLE DID NOT STOP, PUSHED VEHICLE BEHIND ME INTO AND UNDER THE DRIVER SIDE REAR OF MY VEHICLE. BUMPER DAMAGE, TRUCK BED TWISTED SEVERAL INCHES, ETC. MY SEAT BELT DID NOT HOLD/CATCH OR STOP MY FORWARD MOVEMENT. I WAS THROWN INTO THE STEERING WHEEL AND THEN SNAPPED BACK, INJURING MY HEAD, NECK, MID AND LOW BACK, I HAD NUMBNESS AND TINGLING BILATERAL LOWER EXTREMITIES, AND BILATERAL UPPER EXTREMITIES. I ALSO EXPERIENCED SEVERE MUSCLE SPASMS NECK AND MID BACK. I HIT THE STEERING WHEEL HARD. THE AIR BAG DID NOT ENGAGE. PASSENGER SEAT BELT ENGAGED AND PROTECTED MY PASSENGER. I WAS TAKEN TO AN EMERGENCY HOSPITAL, C-SPINE/BACKBOARD, NECK AND BACK SPASMS, LOTS OF PAIN, TINGLING BILATERAL ARMS AND LEGS, ETC. NOW UNABLE TO WORK, UNKNOWN TIME DUE TO NECK AND BACK INJURY. I AM AN ER NURSE. IF MY SEAT BELT HAD HELD ME, I WOULD PROBABLY BE AT WORK RIGHT NOW AND NOT WRITING THIS COMPLAINT. YOUR QUESTION OF NUMBER OF FAILURES: THE BELT CATCHES ABOUT 1 IN 30 OR MORE ATTEMPT TO GET IT TO HOLD/CATCH. I AM AWAITING A SCHEDULED MRI OF MY SPINE, AND WILL BE FOLLOWING UP WITH A NEUROLOGIST. THE SEAT BELT HAS NOT BEEN REPAIRED AT YET AND REMAINS FAULTY. *AK
Service brakes, Hydraulic, Sep 14, 2004
THE BRAKE LINE IS LEAKING FLUID. THIS WOULD CAUSE THE PEDAL TO GO TO THE FLOOR WHEN DEPRESSED AND EXTENDED STOPPING DISTANCE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.