2004 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,408 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Explorer model years with reports.
Of the 2004 reports, 75 involved a crash and 16 involved a fire. 105 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Representative owner complaints
1,408 reports, newest first.
Structure, Aug 16, 2010
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THERE WAS A CRACK ON THE REAR LIFT GATE FROM THE VEHICLE LOGO TOWARD THE REAR DOOR. THE CONTACT STATED IN COLD TEMPERATURES, THE CRACK WAS BARELY VISIBLE YET IN WARMER TEMPERATURES, THE CRACK WOULD EXPAND. THE DEALER ADVISED THE FAILURE WAS COMMON IN HIS YEAR, MAKE AND MODEL BUT WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE 78,500.
Engine and engine cooling, Aug 16, 2010
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THE ABS WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS REPAIRED. FOLLOWING REPAIRS, THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE VEHICLE STALLED WITHOUT WARNING. THE DEALER ADVISED THAT THE FAILURE WAS DUE TO THE REAR CASSETTE FRACTURING AND CAUSING THE TIMING CHAIN TO FAIL AND DESTROY THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 140,000.
Power train, Aug 12, 2010
2004 FORD EXPLORER TRANSMISSION FAILURE. *TR
Fuel system, Gasoline, Aug 10, 2010
2004 FORD EXPLORE DIES ON THE ROAD WHILE DRIVING. GOING 70 MPH DOWN THE INTERSTATE AND THE VEHICLE DIED LUCKILY I WAS DRIVING ON THE SIDE LANE AND GOT OFF TO THE SHOULDER SO WE WEREN'T STUCK IN THE MIDDLE OF INTERSTATE TRAFFIC. CALLED A TOW TRUCK AND HAD THE VEHICLE DIAGNOSED AT AN AUTO REPAIR SHOP. FUEL PUMP HAD TO BE REPLACED. THE AUTO SHOP REPLACED THE PUMP. *TR
Power train, Structure, Aug 9, 2010
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, SHE OPENED THE REAR GLASS WINDOW LOCATED ON THE LIFT GATE. THE WINDOW WAS OPEN FOR A FEW MOMENTS UNTIL ONE OF THE TWO HINGES BROKE RESULTING IN THE WINDOW HANGING BY ONE HINGE. UPON EXAMINING THE BROKEN HINGE SHE NOTICED THAT THE SCREW HOLDING THE HINGE IN PLACE ALSO BROKE IN HALF. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. SHE ALSO STATED THAT THE VEHICLE HESITATED TO SHIFT INTO REVERSE AND WOULD LUNGE FORWARD BEFORE MOVING IN REVERSE. WHEN SHIFTING FROM REVERSE TO DRIVE, THE FAILURE RECURRED AND SHE HEARD A POPPING NOISE WHEN THE VEHICLE FINALLY SHIFTS INTO GEAR. THE FAILURES HAVE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
Visibility, Structure, Aug 5, 2010
I HAVE A 2004 EXPLORER AND I LIFTED THE GLASS HATCH TODAY AND IT BROKE AND BEGAN TO FALL ON MY HEAD, LUCKILY I REACTED AND GRABBED IT BEFORE IT KNOCKED ME OUT. I HAD TO GET HELP BECAUSE IT WAS TO HEAVY FOR ME BECAUSE I HAVE A BAD BACK, HAD SURGERY AND WAS AFRAID THAT I WAS GOING TO RE DAMAGE. I HAD TO HAVE MY HUSBAND COME UP THERE WHILE WE HELD IT BECAUSE STRUTS WOULD NOT FOLD IT IN. TOOK IT TO FORD AND AM BEING CHARGED A DIAGNOSTIC CHARGE TO DIAGNOSIS IT I AM NOT SURE THAT IS NEEDED, AND PARTS ARE GOING TO BE $155, AND I WAS TOLD THAT THEY ARE NOT RESPONSIBLE FOR THE WINDOW IF IT BREAKS! PARTS ARE NOT AVAILABLE THEY SAID THEY WILL ORDER. I HAVE NO CAR, NO WARRANTY, AND A SORE BACK FROM ANOTHER PROBLEM FORD IS AWARE OF BUT REFUSES TO ACCEPT RESPONSIBILITY FOR. THANK GOD IT DID NOT HIT MY 11 YEAR OLD IN THE HEAD OR NECK THIS COULD BE VERY DANGEROUS EVEN DEADLY. *TR
Structure, Aug 5, 2010
I NOTICED A CRACK IN THE PANEL BENEATH MY REAR WINDOW IN MY 2004 FORD EXPLORER. THE CRACK HAS CONTINUED TO GET LARGER SINCE I NOTICED IT A COUPLE MONTHS AGO. *TR
Visibility, Structure, Jul 30, 2010
HAVE A 2004 FORD EXPLORER I BOUGHT NEW. IT NOW HAS APPROXIMATELY 95250 MILES. AFTER WASHING CAR 2-5-10, A MILD DAY HERE IN CT THOUGH WINTERTIME, I NOTICED TRIM PANEL UNDER REAR WINDOW SHOWED VERTICAL CRACK MOST ALL THE WAY THROUGH. SEVERAL DAYS LATER CRACK HAD MIGRATED ALL THE WAY THROUGH TO BOTTOM OF PANEL. CONTACTED FORD CUSTOMER SERVICE ONLINE 2-17-10 ASKING IF THIS WAS A SAFETY CONCERN AS HAD READ OTHERS HAD IT HAPPEN TO THEM AS WELL ON VARIOUS AUTOMOBILE WEBSITES LIKE EDMUNDS. UNDERSTOOD BEFORE WRITING IT WAS NOT A RECALL AT THAT TIME. GOT A POLITE RESPONSE 2-18-10 THAT THOUGH SORRY FOR THE INCONVENIENCE, I SHOULD BRING IT TO THE DEALER FOR ASSESSMENT. I NEVER THOUGHT IT WAS BAD ENOUGH TO WARRANT SUCH A TRIP. HOWEVER, I AM NOTICING THAT THE WINDOW HOW SEEMS TO RATTLE WHEN CLOSING IF ONLY THE WINDOW PORTION IS OPENED RATHER THAN THE ENTIRE REAR DOOR. I REALLY WANT TO BELIEVE THAT THE WINDOW IS NOT IN JEOPARDY OF SEPARATING FROM THE FRAME WHEN I'M DRIVING DOWN THE ROAD. CAN YOU CONFIRM THAT OTHER EXPLORER OWNERS OF THIS VINTAGE HAVE IN FACT REGISTERED COMPLAINTS WITH NHTSA AS I AM DOING TONIGHT. WILL FORD BE ASKED TO MAKE REPAIRS TO OWNER'S VEHICLES FOR THIS DEFECT? THANK YOU IN ADVANCE FOR YOUR FEEDBACK. *TR
Visibility, Jul 28, 2010
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THE DRIVER AND PASSENGER SUN VISORS WERE FRACTURED. THE DEALER ADVISED REPLACING THE VISORS AT HER EXPENSE. THE DRIVER SIDE SUN VISOR WAS REPLACED. THE CONTACT STATED THE FAILURE RECURRED ON THE DRIVER SIDE SUN VISOR. THE PASSENGER SIDE SUN VISOR WAS NEVER REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 96,607.
Power train, Structure, Jul 27, 2010
2004 FORD EXPLORER TRANSMISSION CLUNKING AND SHIFTING ROUGHLY, TAKING LONG TIME TO ENGAGE CAUSE VEHICLE TO ROLL BACK, DOES NOT SEEM TO ENGAGE FOR A PERIOD OF TIME. ALSO WHINES SO LOUD FOLKS IN BACK SEAT CAN'T HEAR FRONT SEAT PEOPLE TALKING. APPEARS EACH TIME DRIVEN. WAS THAT WAY WHEN PURCHASED NEW AND DEALER FIXED IT, NOW ONCE AGAIN SAME ISSUE. *TR
Structure, Jul 27, 2010
REAR PANEL ON 2004 FORD EXPLORER IS CRACKED. THIS HAPPENED IN FEBRUARY OF 2009. NOTHING HAS BEEN DONE TO REPAIR THIS DUE TO THE COST. THIS IS A DEFECT COMMON TO THIS MODEL AND SHOULD BE REPAIRED BY FORD. THIS COULD CAUSE SHATTERING OF GLASS WINDOW IF IT BECOMES LOOSE. *TR
Structure, Jul 23, 2010
DEFECT IN HATCH AREA OF FORD EXPLORER CAUSING A CRACK NEAR THE FORD EMBLEM. HAPPENED WHEN VEHICLE HAD LESS THAN 60K MILES. CALLED FORD DEALER WHO SAID NOT COVERED UNDER WARRANTY. *TR
Structure, Jul 19, 2010
THE PANEL UNDER THE REAR HATCH WINDOW HAS CRACKED AND KEEPS GETTING WIDER. *TR
Structure, Jul 16, 2010
2004 FORD EXPLORER LIFT GATE GLASS FELL OFF AFTER UPPER LEFT HAND HINGE SNAPPED. SECONDARY FAILURE OF LEFT HAND GAS SHOCK SHEARING NEAR MOUNTING BOSS ON GATE. *TR 1) THE GLASS LIFT GATE WAS GETTING HARDER TO CLOSE. I BELIEVE CORROSION LOOSENED THE HINGE JOINT TO THE GLASS. 2) THE FAILURE WAS IMMEDIATE AND WITHOUT WARNING. THE BACK GATE CAME CRASHING DOWN AND THE RIGHT HAND SIDE CAME FLYING UP. 3) SHORT TERM FIX - VISQUEEN AND DUCT TAPE. LONG TERM FIX - WILL BE TO DISASSEMBLE AND REPLACE THE HINGE/SHOCK ASSEMBLY.
Structure, Jul 12, 2010
CLOSING THE GLASS LIFTGATE ON A 2004 FORD EXPLORER, THE HINGE PIN PULLED THROUGH THE HINGE STRUCTURE CAUSING THE GLASS TO DROP. WHILE ATTEMPTING TO CATCH THE GLASS HAND WAS PINNED, BUT NO INJURY WAS SUFFERED. *TR
Structure, Jul 7, 2010
2004 FORD EXPLORER CRACK BACK TRUNK LIFT. *TR
Visibility, Jul 3, 2010
DEFECTIVE CLIP/HINGE IN SUNVISOR ASSEMBLY OF 2004 FORD EXPLORERS, BREAKS AND CRACKS WITH NORMAL USE DUE TO FAULTY DESIGN. SAFETY HAZARD DUE TO THE FACT THAT ONCE IT BREAKS TO A CERTAIN POINT THE SUNVISOR WILL HANG IN DRIVERS VIEW AND IMPEDE VISION. A LARGE AMOUNT OF PEOPLE ARE HAVING THE SAME PROBLEM I AM HAVING. SOME OF THEIR COMMENTS CAN BE VIEWED AT HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2004/ACCESSORIES-INTERIOR/SUPPORTS_FOR_SUN_VISORS_CRACKED.SHTML TO BEGIN YOUR INVESTIGATION. LUCKILY OURS CAME APART WHEN THE CAR WAS STOPPED, BUT SOMEONE USING THE VISOR TO INCREASE VISIBILITY MAY NOT BE SO FORTUNATE. *TR
Power train, Jun 30, 2010
PURCHASED A 2004 FORD EXPLORER IN 2007. SHORTLY AFTER I STARTED TO FEEL TWO THINGS, A HESITATION IN THE GEARS AS THEY SHIFT FROM ONE TO THE NEXT, AND THE MORE PRESSING ISSUE, A STALL FOLLOWED BY A JERK WHEN PUT INTO REVERSE. I TOOK IT IN THREE TIMES CONCERNING THIS ISSUE AND WAS TOLD EACH TIME THAT IT WAS NORMAL AND WAS A HESITATION IN THE GAS RELAYING THE INFORMATION TO THE "COMPUTER". THE WARRANTY HAS RUN OUT AND I ONCE AGAIN TOOK IT BACK FOR THESE SAME ISSUES ONLY THIS TIME THEY DID FIND SOMETHING WRONG WITH IT AND I AM STUCK FOOTING THE BILL ON SOMETHING THAT SHOULD HAVE BEEN FIXED UNDER WARRANTY. I'VE ALSO READ SEVERAL COMPLAINTS ON THIS ISSUE ON THIS SITE AND ON FORDS WEBSITE AND AM WONDERING... WHY HASN'T ANYTHING BEEN DONE? FORD KNOWS ABOUT THIS, AND IT IS APPARENT THE OFFICE OF DEFECTS INVESTIGATION KNOWS ABOUT THIS, BUT IT IS STILL AN ISSUE!!! IF FORD ISN'T GOING TO BE A RESPECTABLE COMPANY AND FIX THIS PROBLEM ON THEIR OWN, THEN WHY HASN'T AN INVESTIGATION STARTED TO FORCE THEM TO FIX THIS PROBLEM? THIS NEEDS TO BE INVESTIGATED, IT OBVIOUSLY ISN'T A FLUKE PROBLEM AND IS A MAJOR SAFETY ISSUE!!! *TR
Power train, Jun 29, 2010
BOUGHT 2004 FORD EXPLORER IN 2008, NOTICED IMMEDIATELY THAT IT WAS HARD TO PUT INTO GEARS BUT WAS TOLD THIS WAS NORMAL FOR FORDS. OVER THE NEXT YEAR STARTED NOTICING THAT WHEN YOU PUT ON THE BRAKE IT FELT LIKE THE REAR END WAS FALLING OUT, AGAIN TOLD THAT THIS IS TYPICAL OF A FORD. JUST THIS PAST WEEK HAVE NOTICED THAT THE TRANSMISSION DOES NOT SHIFT WITHOUT A BIG JOLT AND THE O/D LIGHT HAS STARTED FLASHING. AUTOZONE CHECKED FOR CODES AND SAID IT WAS P90775, WHICH IS SUPPOSE TO BE SOMETHING IN THE TRANSMISSION. TOOK IT TO A TRANSMISSION PLACE AND THEY WANT 2000-3000 DOLLARS TO BUILD NEW TRANS. BUT SAID THIS IS ONCE AGAIN TYPICAL OF A FORD. REALLY!!! IF FORD KNOWS THIS WHY ARE THEY NOT RECALLING THE VEHICLES. TRANSMISSION GUY SAID ALL THE PREVIOUS WARNING SIGNS HAVE BEEN EXACTLY WHAT HE HEARS ALL THE TIME WITH THIS MAKE MODEL AND YEAR. HELP!!! MY HUSBAND IS RELIGIOUS ABOUT CHECK FLUIDS ON OUR CARS, CHANGING THEM ECT....FIRST THING HE NOTICED WAS THERE IS NO DIPSTICK FOR THE TRANSMISSION FLUID, WHAT'S THAT ABOUT? HIDING SOMETHING? *TR
Power train, Jun 28, 2010
WHILE LEAVING FOR WORK, SHIFTED COLUMN GEAR SHIFT FROM PARK TO REVERSE AND IT SNAPPED OFF AT BASE. NO FORCE USED OTHER THAN NORMAL. *TR
Power train, Jun 24, 2010
2004 FORD EXPLORER V6 TRANSMISSION OD LIGHT FLASHING AND TRANSMISSION SLIPS OUT OF GEAR AT TIMES. *TR
Engine and engine cooling, Jun 24, 2010
I OWN A 2004 FORD EXPLORER THAT HAS EXPERIENCED TWO OVERHEATING INCIDENTS, THE SECOND RESULTED IN REPLACING THE ENGINE. THE FIRST INCIDENT WAS CAUSED BY A STUCK THERMOSTAT AND THE SECOND BY A LEAKING HOSE BETWEEN THE THERMOSTAT HOUSING AND THE ENGINE. IN BOTH INCIDENTS WHEN THE ENGINE TEMPERATURE WARNING ACTIVATED, THE TEMPERATURE WAS BURIED IN THE HOT END OF THE GAUGE. IN BOTH INCIDENTS, I IMMEDIATELY DECELERATED AND PULLED OFF THE ROAD BUT IN THE SECOND INCIDENT, THE ENGINE WAS ALREADY RUINED. AN ARTICLE IN THE APRIL 2010 ISSUE OF DESIGN NEWS (MADE BY MONKEYS, PG 10) ABOUT A SIMILAR INCIDENT WITH A MAZDA LED ME TO BELIEVE MINE WAS NOT AN ISOLATED OCCURRENCE BUT A RESULT OF INCREASED USE OF ALUMINUM AND BETTER COOLING SYSTEMS. IN THE MAZDA INCIDENT, THE ENGINE HAD BEEN REPLACED ONCE AND WAS SAVED FROM A SECOND REPLACEMENT ONLY BECAUSE THE DRIVER WAS LOOKING AT THE GAUGE WHEN IT SUDDENLY PEGGED INTO THE HOT END. THE PROBLEM IS THERE IN NO WARNING OF LOW COOLANT UNTIL THE LEVEL DROPS BELOW THE WATER PUMP WHICH RESULTS IN A SUDDEN AND OFTEN CATASTROPHIC RISE IN ENGINE TEMPERATURE. THE EXPLORER IS THE MOST HEAVILY INSTRUMENTED AUTOMOBILE I HAVE EVER OWNED YET THE COOLING SYSTEM WARNING IS STUCK IN 60S WHEN CARS HAD CAST IRON BLOCKS, OVERHEATED GRADUALLY AND WERE FORGIVING OF OVERTEMPS. *TR
Engine and engine cooling, Jun 22, 2010
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. HE STATED THAT WHILE DRIVING AT 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST OFF THE ROADWAY WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED THE TIMING BELT HAD BROKEN AND DESTROYED THE ENGINE. THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 136,000.
Engine and engine cooling, Jun 14, 2010
SPARK PLUG BLOWOUT WHILE DRIVING HOME FROM WORK . EXPLORER HAS ONLY 50K MILES. *TR
Power train, Jun 14, 2010
PURCHASED A 2004 FORD EXPLORER IN 2004, NOTICED AFTER A COUPLE OF MONTHS THAT WHEN I PUT THE CAR IN REVERSE IT WOULD DELAY A FEW SECONDS AND THEN IT WOULD MAKE A CLUNK SOUND AND THEN SPEED INTO REVERSE OR SHIFT HARD, THAT WAS AT ABOUT 50,000 MILES.CAR AT TIMES WOULD NOT GO INTO REVERSE, HAD THE TRANSMISSION IN THE SHOP NUMEROUS TIMES AND SHIFT SOLENOID REPLACED TO NO AVAIL. SHIFTED OKAY FOR AWHILE AND GOES BACK TO SHIFTING HARD AGAIN AND WHILE AT A STOP LIGHT SEVERAL TIMES OR UPON STARTING MY CAR WHEN I HAD MY FOOT ON THE BRAKE IT WOULD MAKE A CLUNK SOUND AND JUMP FORWARD OUT OF GEAR. GOOD THING NO OTHER CARS WERE IN FRONT OF ME OR MY WIFE OR CHILDREN NEAR THE VEHICLES. THIS VEHICLES SCARES ME AND BEING IN THE MILITARY WITH A LIMITED BUDGET WE CANNOT JUST BUY ANOTHER CAR SO EASILY AND SO WE DRIVE THIS VEHICLE DEATHLY AFRAID. FORD NEEDS TO MAKE RIGHT, THE GOVERNMENT NEEDS TO ADDRESS THIS ISSUE BEFORE MORE PEOPLE ARE INJURED OR KILLED WITH THE SUDDEN ACCELERATION OR COMING OUT OF GEAR INVOLUNTARILY. ALSO CAR IS STARTING TO DELAY WHEN AT A STOPPED POSITION TO START DRIVING THE CAR HESITATES TO GO INTO GEAR. DOES IT TAKE SOMEONE TO GET SERIOUSLY INJURED OR DIE BEFORE THIS PROBLEM IS GOING TO BE RESOLVED BY AN OBVIOUS MANUFACTURER ERROR???? I HAVE TWO CHILDREN THAT GET DRIVEN AROUND ON A REGULAR BASIS AND I AM NOW WORRIED THAT SOMETHING IS GOING TO HAPPEN OR MY WIFE. THIS IS STILL GOING ON AND GETTING WORSE. HERE IT IS JUNE 2010 AND FORD IS GETTING AWAY WITH RIPPING OFF CUSTOMERS AND NOT BEING MADE TO FIX OUR INVESTMENTS NOR THE MONEY WE'VE HAD TO SPEND ON THEIR MISTAKE. I AM TAKING MY FORD BACK IN TO HAVE THE TRANSMISSION GUY THAT REPAIRED IT LOOK AT THE VEHICLE. HOW CAN THOUSANDS OF COMPLAINTS BE IGNORED? YOU ARE READING THIS, YOU CAN PRESSURE AND BRING IT TO LIGHT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR