2009 Ford Explorer

Problems, recalls and owner-reported issues

Vehicle speed control is the leading concern among 33 owner complaints filed for this model year. This is the 25th highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 33

Of the 2009 reports, 5 involved a crash. 5 people were injured.

Primary concernVehicle speed control5 reports · 15% of complaints
Owner complaints33Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Other or unspecified5
  2. Vehicle speed control5
  3. Engine4
  4. Power train3
  5. Seats3
  6. Wheels3
  7. Air bags2
  8. Electrical system2

Recalls and investigations

  1. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

Representative owner complaints: seats

3 reports, newest first. Show all

  1. Seats, Feb 5, 2013

    TL* THE CONTACT OWNS A 2009 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT INDEPENDENTLY RECLINED. THE CONTACT INSPECTED THE SEAT AND NOTICED THE BOLT THAT DETAINED THE BACK OF THE SEAT FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

  2. Seats, Aug 2, 2011

    THE FRONT PASSENGER HEAD RESTRAINTS PUSH THE HEAD FORWARD, CREATING STRESS ON THE NECK/BACK AND COULD CAUSE INJURY. SEATING IS UNCOMFORTABLE UNLESS THE SEAT IS RECLINED. WHICH POSES ANOTHER RISK AND SIGHT PROBLEM. *KB

  3. Seats, Apr 3, 2009

    TL*THE CONTACT OWNS A 2009 FORD EXPLORER. WHEN THE CONTACT ENTERED THE VEHICLE, HE NOTICED THAT THE HEAD REST PUSHES THE DRIVER'S HEAD TOWARDS THE WINDSHIELD DUE TO ITS PERPENDICULAR DESIGN. THE CONTACT FEELS THAT SOMEONE WITH A SHORT STATURE WOULD HAVE TO DRIVE WITH HIS/HER HEAD DOWN. IF THE AIR BAG WERE TO DEPLOY, THE DRIVER COULD BECOME SERIOUSLY INJURED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND NO COMPENSATION WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 800.