2010 Ford Explorer
Problems, recalls and owner-reported issues
Power train is the leading concern among 115 owner complaints filed for this model year. This is the 22nd highest complaint count among 26 Explorer model years with reports.
Of the 2010 reports, 8 involved a crash. 13 people were injured and 50 people died.
What owners report most often
Recalls and investigations
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
17 reports, newest first. Show all
Engine, Apr 4, 2023
Runs for about 25 minutes then just dies while driving. Starts back after sits for about an hr and does same thing.
Engine, Dec 30, 2022
Oil leak in both valve gasket covers oil on the crossmember it started slow then it was traced by Ford to the gaskets(fire hazard) 120 k on odometer
Power train, Engine, Fuel/propulsion system, Sep 6, 2021
Driving 65 mph on I95 and it just shut off. The yellow wrench on dash came on. I somehow was able to Pull over to the shoulder without being killed. I cranked once then tried it again and it started. Drove all the way home and it’s running fine now. This is a common problem and Ford should be contacting me to warn me and fix it. By the way I had a baby in the car. Thanks Ford for the warning.
Power train, Electrical system, Engine, Jul 20, 2021
While driving on the highway, my Explorer did a sudden jolt and I had no control over the vehicle. It acted as though it was no in gear. I almost crashed going 60 mph on a 4 lane highway. It then did another large jolt and revved high into the red line. I took it to Firestone and they recommended that I take it to the dealership to check the transmission. I called the dealership and they advised me to drive it over. They told me it was "probably the transmission as Explorers are notarious for transmission issues." The dealership inspected the Explorer and confirmed that it was a known transmission issue involving codes P0798 and P098. The dealership advised that there were MULTIPLE pressure code errors [that never did a warning] and that the transmission required replacement. I asked if it was covered under warranty and the dealership advised me that Ford had no issued a recall yet, even though it was a known and serious transmission issue. The dealership recommended that I call Ford Customer Care at 1-800-392-3673 and request that Ford cover the replacement. I called Ford Customer Care and spoke with Bruno who advised me that it was indeed a known issue and that I "was not the only one with this issue" and that "there will be a recall soon so [I] can get reimbursed." Bruno was to have a supervisor call me within 24 hours. It has been almost 2 weeks and there has been no response from Ford. This is a well known issue that Ford knows of. There has been recalls of other Explorers for the same problem but my VIN is not included for some reason. If you go online, there are thousands of complaints. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. I have the telephone recordings of Ford but I am unable to upload them here.
Power train, Service brakes, Engine, Jan 25, 2019, crash
AUGUST 16, 2018 I HAD AN ACCIDENT AS A RESULT OF MY 2010 FORD EXPLORER ACCELERATING WHILE MY FOOT WAS ON THE BRAKE. I WAS ALMOST COMPLETELY STOPPED AND OUT OF NO WHERE MY VEHICLE SURGED FORWARD SO FAST. THE SOUND COMING FROM THE ENGINE WAS EXTREMELY LOUD. MY DAUGHTER HAD UNBUCKLED HER SEAT BELT SINCE WE WERE ALL BUT STOPPED AND HIT HER HEAD ON IMPACT. MY VEHICLE ACCELERATED VERY FAST AND HIT THE REAR END OF A LARGE YUKON TRUCK WHICH WAS PARKED IN FRONT OF ME. THE YUKON THEN WAS PUSHED FORWARD AND BROAD SIDED AN OLDER TRUCK WHICH WAS PARKED AT A GAS PUMP. THIS WAS ALL A VERY DANGEROUS SITUATION. I WAS ATTEMPTING TO PARK ON THE SIDE PARKING LOT OF A STORE. MY VEHICLE WAS ALMOST STOPPED, WITH MY FOOT ON THE BRAKE. I HAD TO ALMOST STAND ON THE BRAKES WITH BRAKES NOT RESPONDING. *TR
Electrical system, Engine, May 31, 2017
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE ENGINE. IN ADDITION, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER (IRVIN MOTORS IN SAN ANTONIO, TX), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,999.
Engine, Mar 20, 2017
CHECK ENGINE LIGHT CAME ON AND THE CODE WAS P0106 AND P0401. I DISCOVERED PLASTIC TUBING FAILED BY BREAKING (DISINTEGRATING REALLY), ALL IN THE VICINITY OF A PART THAT I SUSPECT CONTROLS THOSE FUNCTIONS. THE PART IS A HARNESS WITH 4 OF THESE PLASTIC TUBES THAT CONNECT TO VARIOUS PLACES. THE FACT THAT THEY ARE DISINTEGRATING INDICATES THE WRONG MATERIALS ARE USED. FORD MOTOR COMPANY SHOULD HAVE THIS ISSUE ADDRESSED AS A RECALL FOR DEFECTIVE MATERIALS. I HAVE SAMPLES OF THE TUBING THAT SURVIVED.
Power train, Engine, Sep 26, 2016
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHILE DRIVING 30 MPH ENTERING THE HIGHWAY, THE CRANKSHAFT PULLEY FRACTURED AND CAUSED THREE OTHER VEHICLES TO BE STRUCK BY THE PULLEY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. UPDATED 01/06/2017*CT THE CONSUMER STATED THE HARMONIC BALANCER FELL APART WITHOUT WARNING. NOT ONLY DID IT FLY OFF IN TRAFFIC, IT RENDERED HIM WITHOUT BRAKES AND STEERING. UPDATED 03/01/17.*JB
Other or unspecified, Engine, Fuel/propulsion system, Jul 9, 2016
EXHAUST FUMES LEAK INSIDE CAR WHILE DRIVING
Engine, Apr 25, 2016
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. WHEN STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE THE VEHICLE, THE FRONT END MADE AN UNUSUAL NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VALVE SPRING FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE MANUFACTURER WAS WILLING TO PAY A PORTION OF THE REPAIR AND BUILD THE ENGINE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Engine, Feb 9, 2015
TL*THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF FAILED TO RESTART. THE VEHICLE HAD TO BE JUMP STARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Power train, Engine, Sep 22, 2014
CAR IDLES AND SURGES WHILE EITHER IN PARK OR WHILE FOOT ON BRAKE QUITE SCARY AS YOU WATCH THE RPM RISE ON ITS OWN WONDERING IF THE CAR WILL JET OUT IN TRAFFIC. *TR
Engine, Sep 5, 2014
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH AND DISENGAGING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Engine, Sep 5, 2014
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Service brakes, Hydraulic, Engine and engine cooling, Dec 1, 2011
I WAS APPROACHING A RED LIGHT AND PRESSED THE BRAKE. THERE WAS A TRUCK INFRONT OF ME, THE HARDER I PUSHES THE BREAK THE MORE THE ENGINE TRIED TO ACCELERATE. THE TIRES WERE SCREECHING BUT THE ENGINE WAS STILL TRYING TO GO. ME AND MY KIDS COULD HAVE BEEN SERIOUSLY INJURED AND I WOULD HAVE BEEN HELD RESPONSIBLE FOR HITTING ANOTHER VEHICLE IN THE REAR END. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALERSHIP TOMORROW. HOPING THEY CAN FIND A FIX BEFORE IT SERIOUSLY INJURES MY FAMILY OR SOMEONE ELSE'S LOVED ONES. *TR
Engine and engine cooling, Mar 14, 2011
PULLING OUT OF DRIVEWAY APPLIED BRAKES AND CAR KEPT ACCELERATING. APPLIED MORE BRAKE PUT CAR IN NEUTRAL AND RPM SHOT UP OVER 7000. TURNED OFF ENGINE, AND RE-STARTED ENGINE AND CALLED FORD. CAR WAS TOOLED TO FORD, CHECKED AND NO PROBLEMS FOUND. WAS GIVEN FORD SERVICE BULLITEN ABOUT STICKING LINKAGE ON NEW VEHICLES. 03/07/2011 12000 MILES ONCE AGAIN WHILE DRIVING THRU PARKING LOT AT 3 TO 5 MPH APPLIED BRAKES FOR PEDESTRIAN AND ONCE ENGINE ACCELERATED AND HAD TO APPLY HEAVY BRAKING AND PUT IN NEUTRAL TURN OFF BUT THIS TIME WOULD NOT RESTART FOR ABOUT 5 MIN. CALLED FORD DEALER AND WAS TO CALL FORD CUSTOMER SERVICE.
Engine and engine cooling, Feb 2, 2011
THE ENGINE SHUT DOWN AT ONLY 14,000 MILES.THERE WAS NO WARNING IT JUST SHUT DOWN. THE DEALERSHIP THAT REPLACED THE ENGINE TOLD ME THERE WAS A SAFETY NOTICE SENT TO DEALERSHIPS BUT THEY DID NOT HAVE TO TELL CONSUMERS. FORD KNOWS SPECIFIC ENGINES THAT COULD BE AFFECTED BECAUSE THEY WERE MANUFACTURED AT SPECIFIC PLANTS BUT HAVE NOT CONTACTED ANYONE. I WAS VERY LUCKY THAT DAY AND DID NOT TAKE THE HIGHWAY BUT A SIDE ROAD INSTEAD. I HAD MY 2 TODDLERS IN THE CAR WITH ME AND COULD HAVE CAUSED A MAJOR DEADLY ACCIDENT. *TR