2012 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 827 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Explorer model years with reports.
Of the 2012 reports, 10 involved a crash and 6 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
SteeringJan 6, 2014
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
The inability to steer the vehicle increases the risk of a crash.
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
Campaign 14E001000 on NHTSA.gov
Representative owner complaints: engine
92 reports, newest first. Show all
Power train, Engine, Fuel/propulsion system, Oct 7, 2014
THE THROTTLE BOX HAS GONE BAD. THE CAR STALLS RANDOMLY WHEN TAKING OFF FROM A START AND REQUIRES A NEW THROTTLE BODY AT ONLY 47K MILES. THIS IS PART OF THE POWERTRAIN, BUT NOT COVERED BY THE WARRANTY. FORD HAD LOTS OF PROBLEMS WITH THROTTLE BODIES IN EARLIER MODELS AND IT SEEMS THEY HAVEN'T FIXED IT YET. *TR
Power train, Vehicle speed control, Engine, Oct 7, 2014
I WAS DRIVING APPROX. 35MPH AND ALL OF A SUDDEN THE WRENCH LIGHT ON THE ENGINE CAME ON I LOST ALL POWER TO THE ACCELERATOR. I HAD TO COAST TO STOP, TURN OFF THE VEHICLE, START IT BACK UP AND PROCEED. IT HAS HAPPENED 4 MORE TIMES SINCE THE ORIGINAL DATE. ONE OF THOSE TIMES WAS WHEN I WAS CROSSING AN INTERSECTION AND WAS ALMOST BROADSIDED. THIS IS VERY DANGEROUS AND IS HAPPENING WITH NO WARNING OR PATTERN. I HAVE LOOKED ONLINE AND IT SEEMS TO HAVE HAPPENED WITH MANY FORD EXPLORER OWNERS. I AM READING IT HAS TO DO WITH THE POWERTRAIN CONTROL MODULE. *TR
Engine, Sep 24, 2014
MY CAR IS LESS THAN 3 YEARS OLD. AT THE TIME OF THE FIRST INCIDENT, I WAS DRIVING ABOUT 25 MPH AND MY CAR JUST SUDDENLY STALLED. I SAW AN "AWD OFF" MESSAGE ON MY DASH. I TRIED TO ACCELERATE TO PULL OVER TO THE SIDE OF THE ROAD, AND THERE WAS NO RESPONSE TO THE FOOT PEDDLE. I HIT THE BRAKES AND KILLED THE ENGINE. I WAS ABLE TO RESTART THE CAR AND CONTINUE ON TO WORK. I JUST ASSUMED THAT I HAD SOMEONE HIT THE GEAR INTO THAT MODE. BUT IT HAPPENED A 2ND AND THEN A 3RD TIME THAT SAME WEEK. I BROUGHT THE CAR IN TO THE DEALERSHIP AROUND THE MIDDLE OF AUGUST. BEFORE I BROUGHT THE CAR, I SEARCHED THE INTERNET FOR OTHER RELATED COMPLAINTS FROM FORD OWNERS. I FOUND A SITE AT WWW.CARGURUS.COM AND FOUND OUT THAT THERE ARE MANY OTHER FORD OWNERS WITH THE SAME COMPLAINT. ONE OWNER SAID THAT HIS DEALERSHIP REPLACED THE "THROTTLE BODY ASSEMBLY" AND HE HAS NEVER HAD THAT PROBLEM AGAIN. I BROUGHT THIS INFORMATION TO MY DEALERSHIP AND I PAID THEM $99.00 FOR THIS SERVICE CALL. THEY WERE NOT ABLE TO FIND OUT WHAT WAS WRONG, BUT THEY DID DO SOME SORT OF SERVICE NOTICE THAT I HAD NOT YET DONE ON MY CAR. THEY HOPED IT WOULD TAKE CARE OF THE PROBLEM AND IT DID FOR ABOUT A MONTH. BUT THIS WEEK, IT HAPPENED 5 MORE TIMES. YESTERDAY WAS THE FIRST TIME THAT IT HAPPENED TWICE WITHIN A FEW MINUTES. THIS TIME THE CHECK ENGINE LIGHT CAME ON. I HAVE THE CAR AT THE DEALERSHIP RIGHT NOW AND I AM HOPING THAT THEY WILL FIND THE THROTTLE BODY ASSEMBLY IS THE ISSUE. IF NOT, THEN I AM CONCERNED THAT THIS WILL HAPPEN AGAIN AND THAT I MAY BE REAR ENDED ON THE INTERSTATE WHILE I AM TRYING TO COAST TO THE SIDE OF THE ROAD. FORD MUST KNOW THAT THIS IS A PROBLEM. THERE ARE TOO MANY COMPLAINTS ABOUT THE "AWD OFF" ERROR CODE. I DO NOT INTEND TO PAY FOR THIS REPAIR!! MY CAR IS OUT OF WARRANTY NOW. I DON'T THINK THAT I SHOULD BE PAYING FOR ANY CAR/ENGINE REPAIRS ON SUCH A YOUNG VEHICLE. *TR
Engine, Sep 22, 2014
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE WRENCH WARNING LAMP ILLUMINATED AND THE VEHICLE SUDDENLY DECELERATED. THE CONTACT DEPRESSED ACCELERATOR PEDAL REPEATEDLY BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Vehicle speed control, Engine, Sep 10, 2014
WHILE DRIVING AT A CONSTANT SPEED OF APROX. 35 MPH ON A CITY STREET, THE VEHICLE SUDDENLY AND DRAMATICALLY LOST SPEED. THE ACCELERATOR PEDAL / MOTOR SPEED CEASED RESPONDING AND THE ENGINE STARTED TO RUN VERY ROUGHLY. THE CAR WENT INTO "IDLE" AND I WAS FORCED TO STOP IN THE MIDDLE OF THE ROAD. THE EVENT WAS COMPLETELY UNEXPECTED. I HAD NO WARNING AND NOT ENOUGH POWER TO GET OFF THE ROAD. AN ORANGE "WRENCH" WARNING LIGHT APPEARED ON THE DASHBOARD. I TURNED OFF THE VEHICLE AND WAS ABLE TO RESTART WITH NORMAL OPERATION. I IMMEDIATELY HAD THE CAR TOWED TO THE DEALERSHIP SERVICE DEPARTMENT WHERE THEY REPLACED THE LEFT VALVE COVER. I DROVE THE CAR WITH NO PROBLEMS UNTIL 14 DAYS LATER WHEN THE SAME PROBLEM RE-OCCURRED. THIS SUDDEN AND UNEXPECTED LOSS OF VEHICLE CONTROL SEEMS TO BE A SIGNIFICANT SAFETY CONCERN. GOD HELP ME IF THIS HAPPENS WHILE I'M ON THE FREEWAY... *TR
Fuel system, Gasoline, Engine, Aug 12, 2014
I AM EXPERIENCING AN ODOR OF CARBON MONOXIDE INSIDE THE CAR. I LIVE IN EL SALVADOR CENTRAL AMERICA AND HAVE FOUND IN THE INTERNET THAT THERE IS A RECALL FOR THIS PROBLEM THE AGENCY IN MY COUNTRY DOES NOT RESPONSABILIZE ON THIS I HAVE SMALL CHILDREN AND WE CANT BE SMELLING THIS EXHAUST FUMENS AND STRANGE ODORS INSIDE OUR CAR. *TR
Engine, Jul 9, 2014
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE LOW ENGINE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 8/28/14*CN UPDATED 09/15/2014 *JS
Engine, Jun 23, 2014
I HAVE BEEN SMELLING EXHAUST INTO VEHICLE CABIN, LOOKED AT FORUMS, & FOUND 62 PAGES OF COMPLAINTS BY EXPLORER OWNERS, ON WWW.EXPLORERFORUM.COM, CALLED DEALER, TOOK VEHICLE IN FOR 2 DAYS, UNDER TSB-128-12-12-4, SERVICE WORK, STILL HAVE SAME ISSUE MONTHS LATER, STILL WAITING FOR FORD TO CORRECT PROBLEM. AT PRESENT TIME A LAW SUIT HAS BEEN FILED IN FLORIDA, ARTICLE FOUND IN SUN SENNTIAL NEWSPAPER, AT WWW.SUN-SENNTIAL.COM VIDEO SHOWS CO AT 139 ACCEPTABLE LEVEL SHOULD BE 100. *TR
Engine and engine cooling, May 13, 2014
IN SEPTEMBER 2013, I WAS DRIVING DOWN A NEIGHBORHOOD ROAD AT ABOUT 15-20 MPH WHEN A WRENCH SYMBOL APPEARED ON THE SCREEN AND THE VEHICLE BEGAN SLOWING TO A STOP. THE GAS WOULD NOT WORK DURING THIS TIME AND I TURNED OFF THE ENGINE. IT DID RESTART WITHOUT PROBLEMS, BUT DID IT AGAIN A LITTLE LATER. I TOOK IT IN TO MY LOCAL FORD DEALERSHIP, WHERE I LEASED THE CAR FROM. THEY LOOKED AT IT AND SAID THEY COULDN'T FIND ANYTHING WRONG, BUT COULD NOT GET CODES BECAUSE THE ENGINE HAD BEEN TURNED OFF. I WAS TOLD TO BRING IT BACK IF IT HAPPENED AGAIN. IT HAPPENED 2 MORE TIMES IN OCTOBER. BOTH TIMES WERE AT NIGHT OVER A WEEKEND WHEN THE DEALERSHIP WAS CLOSED. AGAIN, THEY LOOKED AT IT AND SAID THEY COULDN'T FIND ANYTHING WRONG, BUT RESET THE "SYSTEM" AND I WAS TOLD TO BRING IT IN IF IT HAPPENED AGAIN. NO PROBLEMS UNTIL THE NIGHT OF MAY 3, 2013. I WAS DRIVING OUTSIDE OF MCKINNEY, TX, WITH MY CRUISE SET AT 74 WHEN IT HAPPENED AGAIN. THIS REALLY SCARED ME BECAUSE I HAD JUST COME OFF OF I-75 WHERE THEY ARE DOING CONSTRUCTION AND THERE ARE CONCRETE WALLS ON EITHER SIDE OF TWO LANES WITH NO SHOULDER! SINCE YOU CANNOT CONTROL THE SPEED, AND THE ONLY WAY TO MAKE THE CAR WORK IS TO TURN THE ENGINE OFF, WAIT A FEW MINUTES, THEN RESTART IT, I HAVE NO DOUBT THAT WE (MYSELF AND 2 CHILDREN) WOULD HAVE BEEN IN AN ACCIDENT. IT IS A VERY BUSY AREA WITH SPEEDS UP TO 75 MPH AND LOTS OF SEMI-TRUCKS. I SPOKE TO THE SERVICE MANAGER AND GM OF PARIS FORD WHO BOTH AGREED TO A LOANER CAR UNTIL MINE COULD BE FIXED, AND TOOK IT IN FOR THE THIRD TIME. APPARENTLY, THE ONLY LOANER CAR THEY HAD WAS UNAVAILABLE, SO I COULD TAKE MY CAR BACK AND DRIVE IT UNTIL THEY HAD A LOANER. WE DECIDED THAT WAS ENOUGH. I DIDN'T FEEL SAFE DRIVING IT AND DID NOT WANT TO TAKE A CHANCE OF ANYTHING HAPPENING TO MYSELF OR OUR CHILDREN. WE TURNED IT IN THE DEALERSHIP AND AFTER PAYING $251, IT IS NOW BACK WITH THEM. THIS CAR IS DANGEROUS! *TR
Fuel system, Gasoline, Electronic stability control (ESC), Engine, Apr 19, 2014
ON FRIDAY APRIL 18, 2014 MY WIFE AN I PRESTARTED THE CAR TO GO TO DINNER, AFTER ONLY 2 MINUTES THE CAR SHUT OF. UPON REVIEW OF THE ISSUE THE LOW OIL PRESSURE LIGHT CAME ON, THE STABILITY CONTROL LIGHT CAME ON, AS WELL AS HE SERVICE ENGINE SOON LIGHT. THE MILEAGE AT THE INCIDENT WAS APPROX 45,500 BUT THE COMPLAINT SAYS 44,000 BECAUSE THIS IS THE SECOND TIME IT HAS DONE THIS, AND THE FIRST TIME FOR THE STABILITY CONTROL LIGHT TO ILLUMINATE. AFTER DINNER WE CAME HOME AND ATTEMPTED TO RESTART THE VEHICLE, EVERYTHING SEEMED NORMAL, IT STARTED IT DROVE, BUT SUBSEQUENTLY WE HAD IT TOWED TO FORD, SO THEY COULD ADDRESS THE PROBLEM. *TR
Fuel system, Gasoline, Engine, Mar 12, 2014
ON MONDAY 10MARCH2014, MY 2012 FORD EXPLORER STARTED AND IMMEDIATELY STALLED OUT, WHEN I LOOK AT THE DASH IT HAD SAID IT HAD LOW OIL PRESSURE. THE VEHICLE WAS TOWED TO CAVALIER FORD IN CHESAPEAKE, VA WHERE IT HAS BEEN DETERMINED THAT THE HIGH PRESSURE FUEL LINE AND HIGH PRESSURE FUEL PUMP HAVE TO BE REPLACED. DURING FURTHER TROUBLE SHOOTING IT WAS DISCOVERED THAT HENDERSON FORD IN BAY ST. LOUIS, MS HAD INSTALLED A FUEL INJECTOR INTO THE ENGINE WITHOUT PROPERLY ENSURING THE CLEANLINESS OF EITHER THE INJECTOR OR THE POINT OF INSERTION. IT HAS BEEN DETERMINED BY CAVALIER FORD THAT HENDERSON FORD IMPROPERLY INSTALLED A REPLACEMENT PART, AND ALLOWED ME TO DRIVE OVER 1,000 MILES WITH THIS PROBLEMATIC PART IN PLACE! *TR
Power train, Engine, Mar 10, 2014
ON MONDAY MARCH 10, 2014 I STARTED THE MY 2012 FORD EXPLORER AND DROVE IT TO WORK APPROXIMATELY 2 MILES AND SHUT IT OFF, AFTER 25 MINUTES I RETURNED TO THE VEHICLE AND ATTEMPTED TO START IT. THE VEHICLE STARTED AND THEN IMMEDIATELY SHUT OFF AND SAID LOW OIL PRESSURE, I PROCEEDED TO REMOVE THE KEY AND OPEN THE HOOD. I CHECKED THE OIL AND ALL WAS WITHIN RANGE, NO ISSUE IMMEDIATELY NOTED, I CLOSED THE HOOD AND ATTEMPTED TO RESTART THE CAR. UPON THE ATTEMPTED RESTART THE CAR TOOK A SUBSTANTIAL AMOUNT OF TIME TO FINALLY TURN OVER, I IMMEDIATELY SHUT THE CAR OFF AND FIGURED IT NEEDED TO REFRESH ITSELF AND WAITED A MOMENT. AFTER RESTARTING ON THE THIRD TRY I THEN ATTEMPTED TO DRIVE IT ALL INDICATORS HAD TURNED OFF. WHILE DRIVING THE VEHICLE IT REFUSED TO ACCELERATE OVER 35MPH, I IMMEDIATELY REPORTED THE ISSUE TO FORD AND THE VEHICLE HAD TO BE TOWED TO CAVALIER FORD IN GREENBRIER, VA. *TR
Engine, Aug 28, 2013
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000.
Steering, Engine and engine cooling, May 3, 2013
I WAS DRIVING WHEN THE STEERING WHEEL JERKED. THE STEERING IMMEDIATELY BECAME VERY HARD TO OPERATE AND THE ENGINE APPEARED TO LOSE POWER. INDICATOR LIGHTS CAME ON ABOUT THE SAME TIME THE STEERING JERKED. THE LIGHTS SAID "SERVICE ADVANCE TRAC" AND "TERRAIN MANAGEMENT SYSTEM FAULT". I HAD TO PULL OF THE ROAD AND JUST TRYING TO MAKE TO LEFT TURNS TO PULL INTO A PARKING LOT TOOK ALL THE STRENGTH I HAD IN BOTH ARMS. MY TURN SIGNALS WOULD ALSO NOT WORK. I EVEN TRIED TURNING THE 4 WHEEL DRIVE KNOB, AS I NOTICED THAT THE LIGHTS WERE NOT WORKING ON THAT AS WELL AND NOTHING WOULD LIGHT UP OR SHOW UP ON THE DASH SCREEN. I TURNED OFF THE CAR WHILE I PULLED OUT MY OWNERS MANUAL TO LOOK UP INFORMATION ON THESE INDICATORS. AFTER LETTING THE CAR SIT FOR A WHILE, I RESTARTED THE CAR AND THE INDICATOR LIGHTS WERE STILL THERE. I CALLED FORD ROAD SIDE ASSISTANCE AND HAD THE CAR TOWED. I ALSO WAS PUT IN A RENTAL CAR. THEN TODAY THE FORD DEALER TOLD ME THAT SINCE MY CAR HAD 47, 627 MILES ON IT THAT THIS PROBLEM WASN'T COVERED UNDER WARRANTY. THEY TOLD ME ONLY IF IT HAPPENED IN FIRST 36,000 MILES. THEY ALSO SAID I WOULD HAVE TO PAY $1865 FOR A NEW RACK AND PINION STEERING OR THEY WOULD CLEAR THE CODE AND I COULD CHANCE IT TO SEE IF IT HAPPENS AGAIN. THEY SAID IT WAS COMMON AND MOST TIMES YOU JUST NEED TO LET THE CAR COOL DOWN AND RESTART IT. THIS IS VERY UPSETTING- THEY KNEW THIS WAS A COMMON PROBLEM AND THEN I INVESTIGATED THIS FURTHER ONLINE AND FOUND MANY OTHER PEOPLE REPORTING THE SAME ISSUES. SOME IN JUST THE FIRST MONTH OF OWNING THE VEHICLE. THIS IS THE SAME THING THAT HAPPENED TO ME WITH THIS VEHICLE AND THE ENGINE FAN NOT WORKING CAUSING THE CAR TO OVERHEAT IN THE FIRST 6 MONTHS OF OWNING IT. LATER I GOT A RECALL ON IT. THIS IS VERY FRUSTRATING- I HAVE A CAR THAT IS 18 MONTHS OLD AND I HAVE TO PUT $1865 INTO IT TO FIX A COMMON PROBLEM/DEFECT. THIS IS A SERIOUS DEFECT! *TR
Engine, Jul 20, 2012
WHEN USING THE PASSING GEAR ,TO PASS A VEHICLE ,TOXIC EXHAUST FUMES GET SUCKED IN THE CABIN ,TOOK THE VEHICLE TO THE FORD DEALER ,AND WAS TOLD THAT IT HAS BEEN HAPPENING TO THE FORD EXPLORER,AND THAT FORD MOTOR COMPANY KNOWS ,BUT DOES NOT KNOW WHAT IS CAUSING IT ; THIS HAPPENS ONLY WHEN USING THE PASSING GEAR TO PASS ANOTHER VEHICLE ,THE FUMES ARE SO BAD INSIDE THE CABIN THAT THE WINDOW HAS TO BE OPEN TO THE LET THE FUMES OUT . THIS A HAZARD AND HEALTH ISSUE . *TR
Engine, Jun 13, 2012
OVERHEATING LARGE AMOUNT OF FLUID LEAKING UNDER CAR AND STEAM OR SMOKE COMING OUT OF TAIL PIPE? TOW TRUCK WAS CALLED CAR TOWED TO LOCAL DEALER. MY 2012 FORD EXPLORER HAS BEEN IN SHOP 3 DIFFERENT OCCASIONS FOR SAME THING: NO HEAT , NO AIR CONDITIONING, OVERHEATING, MY FORD SYNC RECALL??? *TR
Engine, May 14, 2012, fire
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT WAS DRIVING 60 MPH WHEN BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT UNDER HEAVY ACCELERATION, THE GILLS ALLOWED EXHAUST FUMES TO BE EMITTED INTO THE VEHICLE BUT THEY WERE UNABLE TO PROVIDE A REMEDY FOR THE PROBLEM. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 6,309.