2012 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 827 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Explorer model years with reports.
Of the 2012 reports, 10 involved a crash and 6 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
SteeringJan 6, 2014
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
The inability to steer the vehicle increases the risk of a crash.
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
Campaign 14E001000 on NHTSA.gov
Representative owner complaints: steering
358 reports, newest first. Show all
Steering, Sep 4, 2019
THE STEERING LOCKED ON MY 2012 FORD EXPLORER LTD. WHILE DRIVING DOWN A CITY STREET. I COULD NOT TURN THE STEERING AND HAD TO COAST OFF THE ROAD. HAD TO CALL TO HAVE THE VEHICLE TOWED. A NOTICE ON THE CAR SAID CHECK POWER STEERING. I SEEN WHERE OTHERS HAVE HAD SIMILAR PROBLEMS WITH THIS VEHICLE, BUT I DIDN'T SEE IT AS A RECALL ITEM ON YOUR SITE.
Steering, Aug 22, 2019
POWER STEERING RECALL OF 2014- MY VEHICLE WAS RECALLED FOR STEERING WAS FIXED UNDER A RECALL IN 2014 THE EXTENDED THE WARRANTY TO 10 YEARS OF 150,000 MILES. MY VEHICLE KEEPS SHOWING A POWER STEERING ASSIST DEFAULT. IT HAS BEEN TO THE DEALER AND THEY CLAIM IT IS NOT SAVING A CODE SO THEY CAN'T DO ANYTHING. WHAT IS GONNA HAPPEN WHEN IT HAPPENS AT 70 MPH AND ME OR ONE OF MY FAMILY MEMBERS IS KILLED. THEY NEED TO HONOR THEIR WARRANTY AND FIX IT. I CAN NOT DRIVE IT TO DEALER ONCE THER STEERING FAILS AND THEY TELL ME THIS IS THE ONLY WAY THEY CAN FIX IT.
Steering, Aug 21, 2019
SINCE MARCH 2019, I HAD BEEN EXPERIENCING A SLIGHT STIFFNESS IN THE POWER STEERING. BY MAY, THE TRACTION SIGN CAME ON THEN WENT OFF. WHEN I ASKED THE DEALER ABOUT THIS, THEY SAID THERE WAS A 2-3 WEEK WAIT TO HAVE THE CAR LOOKED AT. IT DIDN'T HAPPEN OFTEN, BUT INFREQUENTLY. THEN ONE DAY IN LATE JUNE, WHEN I TURNED ON THE CAR AND BACKED DOWN THE DRIVEWAY, THERE WAS NO POWER IN THE STEERING. I DROVE BACK UP THE DRIVEWAY AND TURNED OFF THE CAR. THEN TURNED IT BACK ON AND ALL WAS FINE. IN LATE JULY IT HAPPENED AGAIN AND EARLY AUGUST IT COMPLETELY WENT OUT. I WAS ABLE TO GET THE CAR IN AT THE DEALERSHIP ON A FRIDAY AND THEY FOUND IT WAS THE STEERING GEAR FAILED INTERNALLY. THEY FINISHED REPAIRING THE CAR BY THE FOLLOWING TUESDAY. WHEN THE CAR WAS AT 141,000 MILES I HAD ASKED IF THERE WERE ANY RECALLS THAT HAVEN'T BEEN DONE ON THIS CAR. THEY SAID NO. MY QUESTIONS IS: DOES A SAFETY RECALL EXPIRE?
Steering, Suspension, Aug 19, 2019, crash
WHILE MY WAS DRIVING SHE WENT TO ACCELERATE FROM A STOP AND HEARD A NOISE. SHE THOUGHT MAYBE SHE RAN OVER GLASS OR SOMETHING. WHEN SHE WENT TO TURN THE CORNER THE VEHICLE KEPT GOING STRAIGHT. SHE ENDED UP HITTING ANOTHER VEHICLE DUE TO THE REAR SUSPENSION BREAKING. MY VEHICLE IS PART OF THE REAR SUSPENSION RECALL.
Steering, Aug 9, 2019
THE VEHICLE WAS STARTED UP AND WENT TO BACK OUT OF A PARKING SPOT. THE VEHICLE WAS PRACTICALLY IMPOSSIBLE TO STEER. THE STEERING WAS THE WORSE EVER TO TRY TO TURN THE WHEEL. HAD TO PULL INTO ANOTHER PARKING SPOT AND PARK IT THERE. TURN THE CAR OFF. THEN CAME BACK A FEW HOURS LATER AND STARTED THE CAR AND THE STEERING WORKED FINE. THIS HAS HAPPENED ON PREVIOUS OCCASIONS WHEN STARTING THE VEHICLE. THE STEERING IS IMPOSSIBLE TO TURN THE WHEEL. AGAIN, THIS HAS HAPPENED TO ME BEFORE, BUT LUCKILY ONLY WHEN STARTING UP AND INITIAL DRIVING. IT HAS PROBABLY HAPPENED AT LEAST 4 TIMES TO ME AND AT LEAST 2 TIMES FOR MY WIFE. I HAVE HEARD OF OTHER PEOPLE'S STEERING STOP WHEN DRIVING!
Steering, Aug 2, 2019, crash
TL* THE CONTACT OWNED A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND MAKING A TURN, THE STEERING WHEEL WAS WOBBLING AND CRASHED INTO A TREE. THE VEHICLE FLIPPED INTO AN EMBANKMENT. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE NECK/BACK THAT REQUIRED MEDICAL ATTENTION. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WAS NO FIRE DUE TO THE CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED FIVE STAR FORD LINCOLN OF WARNER (900 RUSSELL PKWY, WARNER ROBINS, GA 31088 (478) 273-8151) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER: CAS 21979461 BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V435000 SUSPENSION. THE FAILURE MILEAGE WAS 130,000.
Steering, Power train, Engine, Aug 1, 2019
CAR WON'T GO INTO PARK
Steering, Jul 25, 2019
WHEN TURNING LEFT STEERING WOULD NOT RETURN WITHOUT EXTREME FORCE ON MY PART. VERY DANGEROUS BECAUSE IT KEPT ME GOING LEFT AND WOULD CAUSE A WRECK. DEALER DUPLICATED THE STEERING PROBLEM. VEHICLE WAS IN MOTION. DEALER STATED THE PROBLEM WAS WITH THE STEERING GEAR: REFER TO RECALL 19V-435
Steering, Jul 12, 2019
POWER STEERING WENT OUT. MY VEHICLE IS PART OF THE RECALL. TOOK IT TO MCMULLEN FORD IN COUNCIL BLUFFS, IA. THEY TOLD ME I'M 300 MILES OVER THE RECALL AND IT WAS GOING TO COST $1,900 TO FIX. VEHICLE HAS 108,954 MILES ON IT.
Steering, Suspension, Jun 19, 2019
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED AND THE EPS INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V286000 (STEERING) AND 14E001000 (STEERING); ALTHOUGH, THE FAILURE WAS THE SAME AS LISTED IN THE RECALLS. CLASSIC FORD OF SMITHFIELD (1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577, (877) 679-8179) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT A DIAGNOSTIC APPOINTMENT NEEDED TO BE SCHEDULED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION) AND THE DEALER WAS TO ALSO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
Steering, Jun 14, 2019, crash
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT A UNKNOWN SPEEDS AROUND A CURVE, THE STEERING WHEEL SEIZED AS A RESULT, THE DRIVER HIT A CURVE AND CRASHED INTO A BUILDING METAL POLE. THE DRIVER DID NOT SUSTAINED INJURY, THE FRONT AND REAR PASSENGERS SUSTAINED BUMP AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Steering, Apr 11, 2019
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL MADE AN ABNORMAL GRINDING NOISE WHEN TURNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL. THE VEHICLE WAS THEN TAKEN TO GOSCH FORD OF TEMECULA (26895 YNEZ RD, TEMECULA, CA 92591, (951) 708-9148) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING RACK NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR COULD NOT BE PERFORMED BECAUSE THE VIN DID NOT MATCH THE VEHICLE. THE FAILURE MILEAGE WAS 108,107.
Steering, Power train, Electronic stability control (ESC), Apr 11, 2019
STEERING WHEEL LOCKS UP WHEN YOU START TRUCK AND HAVE TO TURN OFF AND RESTARTS TO GO AWAY
Steering, Apr 1, 2019
POWER STEERING ASSIST FAULT CAME ON. 2014 A RECALL FOR THIS ISSUE. I JUST BOUGHT THIS VEHICLE 3 WEEKS AGO, CAN I STILL HAVE WORK DONE.
Steering, Mar 17, 2019
I HAVE BEEN EXPERIENCING 'POWER STEERING ASSIST FAULT' ERRORS ON STARTUP ON MY 2012 FORD EXPLORE FWD. THIS RESULTS IN COMPLETE POWER STEERING FAILURE WHICH MAKES IT IMPOSSIBLE FOR ME TO TURN THE WHEEL TO EITHER DIRECTION. I'VE READ THAT THERE IS A RECALL BUT FORD HAS NOT SENT ME ANY NOTIFICATIONS IN MAIL OR NOTIFIED ME WHEN I HAD THE CAR AT THE DEALERSHIP FOR SERVICE.
Steering, Mar 12, 2019
VEHICLE WAS IN MOTION WHEN POWER STEERING LOCKED UP AND ALL DASH LIGHTS FLASHED. RESULTED STRANDED ON SIDE OF BUSY ROAD AND ALL POWER STEERING FAILED. WAS DRIVING SIDE STREET AT TIME OF OCCURRENCE. I MADE MULTIPLE ATTEMPTS TO CONTACT FORD CORPORATE TO RESOLVE AND THEY REFUSE TO COVER UNDER GUARANTEED RECALL OF THE POWER STEERING RACK AND PINEON. I HAVE AUTO SERVICE CENTER REPAIRS WITH A REPAIR COST OF $2000.00. PLEASE ASSIST IN COVERING THIS COST FOR REPAIRS UNDER WARRANTY RECALL. I HAVE ONLY OWNED THIS VEHICLE FOR 2 YEARS. THANK YOU.
Steering, Mar 11, 2019
THE POWER STEERING ASSIST FAULT WILL RANDOMLY SHUT DOWN MY ABILITY TO STEER THE VEHICLE. THIS HAPPENED ONCE WHILE LEAVING MY DRIVEWAY TO TAKE MY KIDS TO THE BUS STOP. I COULD NOT BUDGE THE STEERING, I LOST ALL CONTROL. I TURNED THE VEHICLE OFF, THAN RESTARTED IT, THE ASSIST FAULT WAS NOT ON NOW AND I WAS ABLE TO DRIVE. LUCKILY THIS OCCURRED BE FOR I LEFT MY DRIVEWAY BECAUSE YOU LOOSE ALL CONTROL OF THE STEERING. OTHER TIMES IT COMES ON WHEN I START THE VEHICLE AND WILL NOT GO OFF RIGHT AWAY, LEAVING ME STUCK AT WORK, GROCERY STORE SO ON. MY CAR IS NOW IN MY DRIVEWAY WITH THE FAULT ON. I HAVE TRIED EVERYDAY, BUT THE CAR IS NOT DRIVABLE AND THE FAULT WILL NOT SHUT OFF THIS TIME. I HAVE ONLY OWNED THIS CAR FOR TWO YEARS AND ONLY DRIVE IT WHEN I HAVE TO. I DON'T FEEL SAFE IN A CAR THAT LOOSES STEERING AT ANY TIME. IF I'M ON THE HIGHWAY WHEN IT SHUTS DOWN I FEEL THIS IS RISKING LIFE AND SAFETY OF MYSELF AND ANYONE AROUND ME.
Steering, Mar 1, 2019
POWER STEERING LOCKS UP AND NEEDS REPLACEMENT. FORD DEALER CLAIMS THIS IS NOT COVERED UNDER RECALL, AND VIN SEARCH INDICATED NO OPEN RECALL FOR THIS VEHICLE. DEALER HAS RESET VEHICLE COMPUTER AND THAT MAY BE WHY NO OPEN RECALL SHOWS UP. INTERNET SEARCHES INDICATE THAT THIS IS A VERY COMMON PROBLEM AND SHOULD HAVE BEEN COVERED UNDER A PREVIOUS RECALL, BUT THERE IS NO EVIDENCE THAT THE VEHICLE EVER HAD RECALL WORK DONE. SO FAR THE PROBLEM ONLY PRESENTS ITSELF UPON INITIAL STARTUP WHILE THE VEHICLE IS STATIONARY. HOWEVER, INTERNET SEARCHES SHOW THAT OTHERS HAVE HAD STEERING LOCK UP WHILE IN MOTION, CAUSING VEHICLE ACCIDENTS.
Steering, Feb 26, 2019
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. APPROXIMATELY TWO AND A HALF YEARS AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING), THE STEERING ABILITY FAILED AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JUNGE CEDAR RAPIDS (319-393-6500, LOCATED AT 1200 BOYSON RD, HIAWATHA, IA 52233) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,100.
Steering, Feb 25, 2019
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE POWER STEERING FAILED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO WATSON QUALITY FORD (6130 I 55, JACKSON, MS) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ELECTRIC STEERING GEAR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,700.*BF *JB
Steering, Jan 25, 2019
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE PULLING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED, BUT THE CONTACT DID NOT SPEAK WITH ANYONE. THE FAILURE MILEAGE WAS 78,000.
Steering, Jan 21, 2019
WHILE DRIVING ON A RURAL ROAD WARNING LIGHTS CAME ON. PULLED OVER, TURNED VEHICLE OFF. TURNED BACK ON. COMPLETE POWER STEERING FAILURE. APPEARS TO BE SAME ISSUE AS PREVIOUS RECALL.
Steering, Jan 13, 2019
START CAR AND EPAS STEERING DOES NOT WORK. RESTART A COUPLE OF TIMES WAS ABLE TO DRIVE JUST ONCE. THE NEXT DAY EVEN RESTARTING THE CAR DID NOT WORK. I SEE THAT THEIR WAS A RECALL FOR THIS ISSUE. I HOPE FORD FIXES THIS ISSUE UNDER THE RECALL.
Steering, Dec 26, 2018
IN 2014 THERE WAS A RECALL FOR MY VEHICLE. IT WAS NOT FIXED BECAUSE WHEN CHECKED MY CAR DID NOT SHOW ANY PROBLEM. NOW I CANNOT DRIVE MY CAR DUE TO POWER STEERING ASSIST FAULT. I CALLED THE DEALERSHIP AND WAS INFORMED THEY CANNOT FIX MY CAR BASED ON WARRANTY BECAUSE IT PREVIOUSLY CHECKED OUT FINE. THIS CAR IS NOT SAFE TO DRIVE AND QUITE EXPENSIVE TO FIX. WHY CAN'T THE RECALL STILL APPLY TO MY CAR. MY CAR WAS IN MY DRIVEWAY WHEN IT HAPPENED SO THANKFULLY NO ONE WAS HURT. BUT THE DANGER REMAINS IF I HAVE TO DRIVE IT ANYWHERE WITHOUT BEING ABLE TO GET IT FIXED.
Steering, Dec 19, 2018
OUR POWER STEERING FAILED COMPLETELY ON 12/17/2018. EXACT SYMPTOMS AS DESCRIBED IN FORMER RECALL 14V286000 - SOMEHOW FORD WAS ABLE TO CHANGE THIS RECALL TO AN EXTENDED WARRANTY WHICH LAPSES AT 150,000 MILES. OUR VEHICLE FAILED AT 150,950 MILES - RENDERING IT EXTREMELY DANGEROUS AND IMPOSSIBLE TO CONTROL. REPAIR COSTS OVER $2300. HOW THE NHTSA CAN ACCEPT SUCH AN AGREEMENT AS AN EXTENDED WARRANTY IN PLACE OF A BLANKET RECALL DEMONSTRATES THE POWER OF THE AUTO-MAKER LOBBY AT THE EXTREME DETRIMENT AND DANGER TO THE AMERICAN PUBLIC. FORD AND NHTSA SHOULD BE ASHAMED.