2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints: electrical system
163 reports, newest first. Show all
Electrical system, Sep 6, 2019
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, MULTIPLE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND FLASHED DIFFERENT COLORS. ALSO, THE INFORMATION SCREEN ON THE RIGHT SIDE OF THE DASHBOARD TURNED BLACK. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON SEPTEMBER 6, 2019, THE IGNITION FAILED TO START. THE CONTACT ALSO STATED THAT THE DOOR LATCHES WOULD OPEN AND CLOSE MULTIPLE TIMES. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO JIM CLICK FORD LINCOLN (LOCATED AT 6244 E 22ND ST, TUCSON, AZ 85711, (866) 787-4416). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 99,000.
Electrical system, Aug 26, 2019
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED THREE MONTHS AGO. ALSO, WHILE IN A PARKING LOT DRIVING 12 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND FAILED TO SHIFT OUT OF GEARS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Electrical system, Aug 1, 2019
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS BLANK AND INOPERABLE. THE VEHICLE WAS TAKEN TO MEL HAMBELTON FORD (11771 W KELLOGG AVE, WICHITA, KS 67209, (316) 462-3673), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 145,343.
Steering, Electrical system, Jul 17, 2019
THE STEERING BECAME SO BAD IT WAS NOT SAFE TO DRIVE AND COULD EASILY HAVE CAUSED A BAD ACCIDENT. I DID NOT LET MY WIFE DRIVE IT. LOCAL AUTO REPAIR SHOP SAID IT IS AN ELECTRICAL ISSUE IN THE STEERING SO I DROVE IT UNSAFELY TO FORD DEALER WHO TOLD US IT IS AN ISSUE WITH THE STEERING GEAR. THIS SHOULD NOT HAPPEN IN A 2013 VEHICLE WITH A LITTLE OVER 100K MILES
Electrical system, Jul 11, 2019
THE "DOOR AJAR" WARNING CONTINUES TO APPEAR AFTER DRIVER DOOR IS SHUT. ONCE THE CAR IS IN MOTION AND COMES TO A STOP, THE WARNING WILL AUDIBLY BEEP AND DISPLAY A MESSAGE TO SHIFT TO PARK, THUS DISTRACTING THE DRIVER. THE WARNING PREVENTS THE DOME LIGHTS WAS SHUTTING OFF UNTIL THE CAR IS IN MOTION. ALL OF WHICH IS A DRAIN ON THE CAR BATTERY. ISSUE APPEARS TO BE A FAULTY CAR DOOR SENSOR. I'VE CLEANED IT, BUT IT ONLY OFFERED A TEMPORARY FIX.
Electrical system, Other or unspecified, Jun 27, 2019
THIS DEALING WITH THE MY SYNC (MYFORD TOUCH) . THE SYSTEM WILL WILL CAUSE THE SCREEN TO GO BLACK,IT ALSO WILL CAUSE THE A/C & HEATER, NAVIGATION, AND RADIO TO STOP WORKING. THIS HAPPENS WHILE THE VEHICLE IS MOVING. TO RESTORE THE SYSTEM YOU HAVE TO PULL OVER AND REBOOT THE SYSTEM BY TURNING OFF THE VEHICLE. I JUST RECIEVED A CUSTOMER SATISFACTION PROGRAM ALERT FOR FORD ON 5/25/2019. DEALER WILL NOT REPAIR BECAUSE THEY CLAM THAT THE PROGRAM HAS EXPIRED. BUT I CAN HAVE THE REPAIR DONE FOR THE COST $1200.00
Power train, Electrical system, Jun 25, 2019
WHEN I SHIFT IT TO PARK. IT DOESN'T RECOGNIZE IT AND WHEN YOU TURN OF THE CAR. A SIGN COMES UP ON THE DASH SCREEN SAYING 'SHIFT INTO PARK'. AND IT DRAINS YOUR BATTERY BECAUSE THE SYSTEM IS WAITING FOR YOU TO SHIFT IT. ALSO YOU CAN'T USE THE FACTORY REMOTE START.
Electrical system, Jun 12, 2019
THE BACK UP CAMERA JUST STARTED WORKING SOMETIMES AND SOMETIMES WHEN WE GO IN REVERSE IT WILL COME ON THEN GO AWAY AND SAYS TO CONTACT DEALERSHIP. THIS ISSUE JUST STARTED.
Electrical system, Engine, Fuel/propulsion system, May 22, 2019
VEHICLE EXPERIENCING INTERMITTENT ENGINE SHUT OFF UNDER ALL DRIVING CONDITONS WHICH EXHIBITS A SERIOUS AND DANGEROUS SITUATION WHEN THE VEHICLE ABRUBTLY LOSES TOTAL POWER WHILE DRIVING. THIS HAS RECENTLY BEEN AN ISSUE IN THE PAST TWO WEEKS WHILE MY WIFE AND KIDS WERE DRIVING ON THE FREEWAY AT 70 MPH IN TRAFFIC. VEHICLE STARTED BACK UP ONCE THE IGNITION WAS TURNED COMPLETELY OFF AND WAITED A FEW MINUTES TO START THE VEHICLE BACK UP. THIS SCENARIO OCCURRED ON THE FREEWAY, IN TOWN DRIVING AND WHILE STOPPED AT TRAFFIC LIGHT. CONTACTED LOCAL FORD DEALERSHIP AND ALL THEY SAID WAS TO BRING IT IN. I HAD A MECHANIC CHECK IT OUT AND HE WAS UNABLE TO RETRIEVE ANY ENGINE CODES WHILE RUNNING AN ECU SCAN. THERE ARE SEVERAL COMPLAINTS NOTED ONLINE WITH OTHER FORD EXPLORER OWNERS WHO HAVE ATTRIBUTED IT TO A "TERRAIN MANAGEMENT" FAULT. THIS IS THE SAME DIAGNOSIS MY LOCAL MECHANIC CAME UP WITH. THIS RESULTS IN THE ENGINE CONTROL MODULE TO RECEIVE A THROTTLE POSITION IN THE WIDE OPEN INDICATION CAUSING THE VEHICLE TO SHUT OFF. THE VEHICLE IS CURRENTLY BEING OPERATED IN OAHU, HAWAII. I AM CURRENTLY DEPLOYED TO THE MIDDLE EAST SO I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY WHILE THIS IS THE ONLY MODE OF TRANSPORTATION AVAILABLE TO THEM.
Electrical system, Structure, May 15, 2019
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. DURING INCLEMENT WEATHER (HEAVY RAIN), WATER AFFECTED THE ELECTRONIC COMPONENTS IN THE VEHICLE. BOWDITCH FORD (757-595-2211, LOCATED AT 11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601) KEPT THE VEHICLE FOR SEVERAL DAYS FOR DIAGNOSTIC TESTING. THE DEALER DID NOT PROVIDE AN UPDATE ON THE STATUS AND THE VEHICLE WAS NOT REPAIRED. A SECOND DEALER (HALL FORD NEWPORT NEWS, (877) 398-2216, LOCATED AT 12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608) DIAGNOSED THAT THE WATER SHORT CIRCUITED THE SWITCHES AND THE SUN ROOF MOTOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Electrical system, Electronic stability control (ESC), Apr 17, 2019
POWER STEERING ASSIST FAULT. CAUSING LOSS OF POWER STEERING ALMOST CAUSING A ACCIDENT WAS ABLE TO PULL TO SIDE OF ROAD UNABLE TO STEER THE VEHICLE. OTHERS HAVE HAD THIS AND SOME RECALLED BUT NOT ALL. THIS RECALL NEEDS TO BE EXTENDED BEFORE SOMEONE DIES. CITY STREET. I CAN'T IMAGINE BEING ON A FREEWAY IN PHOENIX WHEN THIS HAPPENED.
Electrical system, Electronic stability control (ESC), Apr 16, 2019
POWER STEERING ASSIST CAME ON AS I WAS DRIVING AND LOST STEERING. VERY DANGEROUS
Steering, Electrical system, Electronic stability control (ESC), Mar 20, 2019
POWER STEERING DOWN. WARNING MASSAGE SAID 'POWER STEERING ASSIST FAULT' 'SERVICE ADVANCE TRAC' 'TERRAIN MANAGEMENT SYSTEM FAULT'. IT IS TOO HARD TO STEER. CONTROL MODULE INTERNAL FAILURE, CODES U3000-49, U3000-96, U3000-71.
Steering, Electrical system, Electronic stability control (ESC), Jan 4, 2019
WHILE DRIVING MY VEHICLE AT A SLOW SPEED MY STEERING WHEEL LOCKED UP.
Steering, Electrical system, Nov 4, 2018
WHEN TURNING ON THE VEHICLE A SYSTEM ERROR COMES UP 'POWER STEERING ASSIST FAILER' AND 'AUTO TRACTION SYSTEM NEEDS SERVICING'AND MY TRACTION CONTROL AND ABS LIGHTS TINTED IN AS WELL. I'VE TRIED TURNING MY VEHICLE IN AND OFF AGAIN AND EVEN TRYING TO MOVE THE VEHICLE AND I HAVE NO POWER STEERING AT ALL. THERE WAS A FACTORY RECALL FOR MY MAKE AND YEAR MODEL VEHICLE IN 2014 BUT I DO NOT KNOW IF IT WAS CORRECTED AS I LURCHED THE VEHICLE USED FROM A FORD DEALER IN 2017.
Electrical system, Oct 9, 2018
I HAVE HAD INTERMITTENT POWER STEERING LOSS. AT LOW SPEED, I RECEIVED A POWER STEERING FAULT AND LOST ALL POWER STEERING IN THE VEHICLE WHILE MAKING A TURN. LUCKILY I WAS NOT DRIVING AT HIGH SPEED WITH FAMILY IN CAR.
Electrical system, Structure, Jul 28, 2018
I HAVE A DOOR AJAR LIGHT THAT WILL NOT TURN OFF FIRST IT WAS JUST THE DRIVER SIDE NOW IT IS AFFECTING BOTH THE DRIVER SIDE AND PASSENGER SIDE. THE DOORS WILL NOT LOCK WHEN IN MOTION AND THE INTERIOR LIGHTS WILL NOT TURN OFF.
Electrical system, Exterior lighting, Jul 26, 2018
HAVING A ISSUE HEADLIGHTS GOING OFF. MOSTLY ONE BUB AT A TIME BUT NOT ALWAYS THE SAME BUB OR BOTH BUDS GO OFF BUT ALWAYS TURN BACK ON ONCE I PLACE SWITCH BACK IN OFF POSITION AND TURN THEM BACK ON. AFTER BEING PULLED OVER BY LOCAT SHIERFF IS WHEN I FIRST NOTICED THE ISSUE FOR MY HEADLIGHT BEING OUT. TROUBLE HAD GOTTEN WORST OF TIME. I SPOKE TO A LOCAL STATE TROOPER AND I WAS TOLD THAT IT IS KNOWN ISSUE WITH NEWER FORD HEADLIGHTS. I WENT DEALERSHIP AND I EXPLAINED TO THEM IT SEEM LIKE A ELECTRICAL POWER ISSUE. I WAS THAT THE HARNESS OVER TIME GETS MOISTURE IN IT AND HAD TO GREASE TO KEEP IT FROM HAPPENING. HE SAID IT WILL BE OVER $1000 TO GET IT FIX WITH THE SYMPTOMS I PROVIDED HIM. ON LONG STRAIGHT TRIP AT A STEAD SPEED THE LIGHT DO NOT GO OUT, BUT DRIVING AROUND TOWN IT HAPPENS NOW ON A REGULAR.
Electrical system, Other or unspecified, Fuel/propulsion system, Jul 25, 2018
RANDOMLY HONKS WITH AND WITH FOB IN OR NEAR CAR AND WITHOUT THE CAR RUNNING. CHECK ENGINE LIGHT COMES ON AFTER GETTING FUEL, AND SOMETIMES IT DOES NOT STOP THE GAS WHEN PUMPING.... SEND A CODE FOR SENSOR IN FUEL COMPARTMENT.... DOOR PANELS CRACK
Steering, Electrical system, Jul 9, 2018
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. PRIOR TO THE FAILURE, THE STEERING WHEEL SEIZED ON OTHER OCCASIONS. THE VEHICLE WAS TOWED TO PACKEY WEBB FORD (1815 OGDEN AVE, DOWNERS GROVE, IL 60515, (630) 598-4700) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER 14V286000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,754.
Steering, Electrical system, Electronic stability control (ESC), May 22, 2018
POWER STEERING DOES NOT WORK AT TIMES ON START UP. COULD GO OUT AT HIGH RATE OF SPEED AND CAUSE AN ACCIDENT. SHOULD BE A RECALL
Electrical system, May 4, 2018
RECEIVED WARNING LIGHT WHEN I STARTED MY CAR WHICH WOULD STAY ON WHILE DRIVING WHICH WAS DIAGNOSED AS AN ELECTRICAL PROBLEM. IT WAS CAUSED BY BATTERY ACID LEAKING WHICH REQUIRED THAT I PAY OUT OF POCKET TO HAVE THE BATTERY HARNESS REPLACED. I WAS TOLD BY THE DEALERSHIP THAT THE PROBLEM COULD HAVE CAUSED THE ENGINE TO SHUT DOWN COMPLETELY AS THE ELECTRICAL SYSTEM WOULD HAVE GONE OUT COMPLETELY, IN TIME.
Electrical system, Engine, Fuel/propulsion system, Apr 10, 2018
MY EXPLORER HAS AN ISSUE WHEN STOPPED AND IN DRIVE WITH THE AC ON THE CAR PULLS/LUNGES FOWARD AS IF I HIT THE GAS/ ALSO WHEN IM PARKED AND THE AIR CON IS RUNNING AT SOME POINT THE ENGINE GOES DOWN BELOW 500 RPMS THEN KICKS UP TO 700 TO COMPENSATE THEN KICKS DOWN TO BELOW 500 , OVER AND OVER AGAIN. IF REV THE ENGINE A BIT, THEN IT GOES BACK DOWN TO NORMAL IDLE AND ITS FINE FOR MAYBE 10 MINUTES THEN DOES IT ALL OVER AGAIN. THIS CAN BE A SAFETY ISSUE AS THE CAR PULLS ITSELF FOWARD WITH NO HUMAN INTERACTION. THERE IS MULTIPLE WEBSITES DECLARING THIS IS A KNOWN ISSUE FOR THIS CAR. GOOGLE 2013 EXPLORER ROUGH AC IDLE YOU WILL SEE LOTS OF PEOPLE COMMENTING ON IT.
Electrical system, Seat belts, Structure, Apr 5, 2018
THE PASSENGER SIDE SEAT BELT IN THE SECOND ROW REFUSED TO LATCH WHILE THE VEHICLE WAS STATIONARY OR IN MOTION. THE DEALERSHIP STATED THAT IT WAS NOT COVERED UNDER OUR WARRANTY. THE SUN/MOON ROOF HAS LEAKED ON SEVERAL OCCASIONS CAUSING ME TO PAY OUT OF POCKET FOR REPAIRS. THE REPAIR SHOP INDICATED THAT WE SHOULD BLOW AIR INTO THE TUBES TO KEEP THEM CLEAR EVEN THOUGH WE ALWAYS PARK IN THE GARAGE AND AT WORK THERE ARE NO TREES AROUND THE PARKING LOT TO HAVE ANYTHING BE ABLE TO GET INTO THE DRAIN TUBES. I HAVE OWNED SEVERAL VEHICLES WITH SUN ROOFS AND NEVER HAD THEM LEAK OR NEED TO BE BLOWN OUT EVEN WHEN THEY WERE STORED 100%V OUTSIDE. AGAIN NOT COVERED BY WARRANTY EVEN THOUGH WE HAD LESS THAN 40K MILES AND A FORD CERTIFIED PRE-OWNED WARRANTY. THIS IS A BAD DESIGN AND SHOULD BE A RECALL. THE SUN ROOF WAS STUCK OPEN ON 3 OCCASIONS. THE DRIVER SIDE WINDOW TRIM PILLAR FLEW OFF WHEN I WAS DRIVING DOWN THE HIGHWAY. I WAS TOLD THAT IT WAS NOT COVERED BY WARRANTY AND HAD TO PAY OUT OF POCKET TO HAVE IT REPLACED AT THE DEALERSHIP. IT IS NOW COMING LOOSE AGAIN AND I DO NOT EXPECT IT TO LAST MUCH LONGER WITH HOW LOOSE IT IS. IT IS A DANGER TO ANYONE DRIVING BEHIND ME AS IT COULD FLY OFF AND CAUSE AN ACCIDENT. THIS IS A BAD DESIGN AND SHOULD BE A RECALL. THESE EVENTS HAPPENED OVER MULTIPLE DATES BUT WE WERE NOT AWARE OF A WAY TO COMPLAIN ABOUT ALL OF THESE PROBLEMS AS WE WERE TOLD THEY WERE NOT COVERED UNDER THE WARRANTY.
Electrical system, Feb 16, 2018
WARNING THAT CAR NEEDS TO BE SHIFTED INTO PARK. ALARM DINGS EVEN WHEN CAR IS IN PARK. DISPLAY DOES NOT INDICATE CAR IS IN PARK . CAR IS STATIONARY POSITION IN PARKING LOT AND ENGINE IS ON.