2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints: power train
119 reports, newest first. Show all
Power train, Electrical system, Jun 25, 2019
WHEN I SHIFT IT TO PARK. IT DOESN'T RECOGNIZE IT AND WHEN YOU TURN OF THE CAR. A SIGN COMES UP ON THE DASH SCREEN SAYING 'SHIFT INTO PARK'. AND IT DRAINS YOUR BATTERY BECAUSE THE SYSTEM IS WAITING FOR YOU TO SHIFT IT. ALSO YOU CAN'T USE THE FACTORY REMOTE START.
Power train, Jun 21, 2019
ENGINE WAS REVVING AND JERKING IN TO THE NEXT GEAR WHILE ACCELERATING THE FIRST TIME AFTER STARTING THE CAR. AFTER THE FIRST CYCLE THROUGH GEARS, THE ISSUE NO LONGER HAPPENED. WHILE BEING A 2013, THE VEHICLE HAS ONLY 36,500 MILES ON IT. THE VEHICLE REQUIRES REPLACEMENT OF VALVE BODY AND SELENOID BODY DUE TO THE SEALS IN THE DIRECT CLUTCH BEING "DESTROYED." THE TRANSMISSION HAD TO BE COMPLETELY TAKEN APART TO FIND THE CAUSE, COSTING NEARLY $4,000 IN REPAIRS.
Power train, Jun 18, 2019
2013 FORD EXPLORER TRANSFER CASE
Power train, Apr 12, 2019
CAR LOST POWER ON VERY BUSY ROAD. THROTTLE BODY ISSUE.
Power train, Fuel/propulsion system, Mar 20, 2019
PURSUANT TO NHTSA INVESTIGATION # EA 17-002 OPENED ON 7/27/17, I AM EXPERIENCING THE PERIODIC EXHAUST ODORS IN MY VEHICLE DETAILED IN THAT REPORT. ALL RELEVANT RECALLS HAVE BEEN PERFORMED, WHICH HAVE NOT FIXED THE PROBLEM.
Power train, Mar 5, 2019
POWER TRANSFER UNIT "PTU" BEGAN LEAKING SPONTANEOUSLY; LOOKS LIKE LEAKING MOTOR OIL ON THE GROUND. CAUSED GRINDING NOISE AND DANGEROUS TRANSMISSION ISSUES WHEN DRIVING. SOLUTION WAS REPLACEMENT OF THE PTU WHICH COST $1650 BY FORD SERVICE.
Power train, Mar 2, 2019
WHILE DRIVING ON MODERATELY BUSY INTERSTATE ALL TERRAIN SENSOR WARNING SIGN AND ORANGE WRENCH APPEARED ON DASH AS THE CAR LOST POWER AND FAILED TO RESPOND TO ACCELERATOR. THE CAR FELT LIKE IT WAS IN SHUTDOWN MODE. LET ME PULL OVER TO ACCIDENT LANE AT ALMOST 0 MPH. TERRIFYING. TURNED OFF MOTOR AND UPON RESTART CAR WAS FINE. DROVE TO DEALER THAT INTERROGATED COMPUTER AND NOTHING WAS FOUND. HAPPENED 2 MORE TIMES. HAVE BEEN A FORD DRIVER FOR 20+ YEARS AND UNDERSTAND ELECTRONICS CAN BE FAULTY, HAVE SEEN OTHER REPORTS OF THIS HAPPENING BUT NO RECALL. NOT HAPPY THAT THERE IS NO IDENTIFIED CAUSE
Power train, Other or unspecified, Feb 23, 2019, crash
THE VEHICLE WILL NOT STAY ENGAGED IN PARK. THIS IS THE THIRD TIME THIS HAS BEEN REPAIRED. HOWEVER, THIS TIME IT ROLLED BACKWARDS INTO SOMEONE ELSE'S VEHICLE. OUR VEHICLE WAS IN PARK AT THE TOP OF THE DRIVEWAY FOR NEARLY 2 HOURS BEFORE THE PERSON PARKED BEHIND OR VEHICLE. THEY WHERE AT OUR HOUSE FOR ABOUT AN HOUR, WHEN THEY WHERE LEAVING WE NOTICED THAT OUR VEHICLE HAD DISENGAGED FROM PARK AND ROLLED 15' DOWN THE DRIVEWAY INTO THEIR VEHICLE. THANKFULLY, THERE WERE ONLY A FEW SCRATCHES ON EITHER VEHICLE. OUR DRIVEWAY IS FAIRLY FLAT, IT HAS A 1-3 DEGREE SLOPE TO IT. LEADING TO THE CONCLUSION, THAT THERE IS NOT A LARGE INCLINE THAT THE VEHICLE WAS NOT FORCED OUT OF PARK. THERE HAS TO BE SOMETHING WRONG WITH THE WAY THE TRANSMISSION IS ENGAGED INTO PARK OR THERE IS YET ANOTHER PROBLEM WITH THE SHIFT LINKAGE. THE SHIFT LINKAGE WAS ADJUSTED THE FIRST TIME THIS HAPPENED. THE SECOND TIME THE SHIFT LINKAGE WAS REPLACED. WE ARE TAKING IT BACK TO THE DEALER TODAY TO SEE WHAT THEY FEEL NEEDS REPLACED THIS TIME.
Power train, Feb 15, 2019
TAMARA RECALL VEHICLE HAS EXCESSIVE DOWN SHIFTING AND GETS STUCK NO MATTER WHAT KIND OF ROAD I'M ON
Power train, Jan 8, 2019
WHEN THE VEHICLE IS STATIONARY, THE NOT IN PARKING WARNING LIGHT REMAINS ON EVEN THROUGH THE TRANSMISSION IS IN THE PARK POSITION. THE PARK DETECTION SWITCH IS FAULTY. ACCORDINGLY TO OWNER COMPLAINTS ON THE INTERNET, THIS IS A VERY COMMON PROBLEM FOR FORD SUVS LIKE EXPLORER, EDGE AND LINCOLN MKC AND MKX.
Power train, Jan 3, 2019
THE PTU HAS FAILED. THE BEARINGS INSIDE DISINTEGRATED
Power train, Jan 3, 2019
THE PTU HAS GONE BAD. THE BEARINGS INSIDE ARE RUING AND THE ENTIRE CASE MUST BE REPLACED
Power train, Dec 21, 2018, crash
HAS THERE BEEN ANY REPORTED CASES OF A 2013 FORD EXPLORER SLIPPING FROM PARK TO REVERSE WITH THE SHIFTER? I HAVE NO SPECIFICS OTHER THAN AN ACCIDENT WHERE THE CAR WAS PHYSICALLY SHIFTED FROM DRIVE TO PARK OR REVERSE (ACCIDENTALLY) AFTER PULLING INTO A PARKING LOT IN HOUMA, LA.. PERSON DROVE CAR INTO PARKING LOT AND POSSIBLY WANTED TO GET OUT AND SEE HOW FAR THEY WERE FROM CURB. CAR WAS STILL RUNNING AND PERSON EXITED VEHICLE AND WAS SUBSEQUENTLY RUN OVER. BYSTANDER WHO HEARD/SAW ACCIDENT SHIFTED CAR TO PARK (WAS PHYSICALLY IN REVERSE WHEN THEY GOT IT). I HAD HEARD THAT OLDER EXPLORERS MAY HAVE HAD AN ISSUE.
Power train, Dec 12, 2018
OVER THE SUMMER, I BEGAN SMELLING FUMES IN MY VEHICLE CABIN. THE LOCAL DEALER TOLD ME IT WAS DUE TO THE RECALL, AND I HAD NO REASON TO BE WORRIED. UNFORTUNATELY, DUE TO HOUSING ISSUES, THE RECALL GOT PUSHED TO THE BACK BURNER. SO, I HAD AN APPOINTMENT SCHEDULED FOR YESTERDAY, 12/11 TO HAVE THE RECALL ON MY VEHICLE FIXED. THEN LAST WEDNESDAY, 12/5 MY CAR KEPT SEIZING WHEN I WAS BRAKING OR ACCELERATING, AND I ALMOST WRECKED MY VEHICLE MULTIPLE TIMES. AFTER RULING OUT THE U JOINT OR DRIVE SHAFT, WE THEN FOUND THE GLISTENING LEAK ON THE PTU, AND WERE ABLE TO DEDUCE THE SMELL AS BEING DIFF FLUID DRIPPING DOWN ONTO THE EXHAUST AND COMING THROUGH THE CABIN. SINCE THE VEHICLE WAS NOT DRIVEABLE, THE NEXT MORNING, I CONTACTED THE FORD DEALER, WHO PUT ME INTO A RENTAL, AND WE GINGERLY DROVE THE VEHICLE TO THE DEALER THAT AFTERNOON. YESTERDAY, I GET A PHONE CALL CONFIRMING WHAT WE SUSPECTED THE PROBLEM TO BE. WHILE ON THE PHONE WITH THE SERVICE MANAGER, HE CONFIRMED THAT THIS IS DEFINITELY A KNOWN ISSUE WITH MULTIPLE FORD MODELS, AND HE IS COMPLETELY FAMILIAR WITH THIS PROBLEM. 24 HOURS INTO THIS, FORD IS SAYING IT'S NOT THEIR PROBLEM, AND THAT THERE'S NO "PROMOTIONS" THAT I'M ELIGIBLE FOR. I'M ABOUT AT MY WITS END. I HAVE ONE CHILD WITH SPECIAL NEEDS, AND I'M A SINGLE MOM. I DON'T KNOW WHAT TO DO TO GET THIS RESOLVED AND GET FORD TO FIX THEIR PROBLEM THAT IS NOW COSTING ME CLOSE TO $2,000. TO FURTHER DESCRIBE THE ISSUE, WHEN IT FINALLY GOT TO ITS WORST, WHEN COMPRESSING THE BRAKE, YOU WOULD HEAR A GRINDING NOISE AND THE CAR WOULD JUMP AS THOUGH IT WAS GOING TO STALL. THE SAME WOULD OCCUR AS YOU WERE ACCELERATING, AND CONTINUE UNTIL YOU GOT TO ABOUT 2000 RPM AND STEADILY COASTING. THE DEALER TOLD ME THAT THE GEARS WERE SO DAMAGED THEY WERE UNABLE TO FIX IT. I WILL UPDATE THIS THREAD LATER WITH PICTURES OF THE TRANSFER CASE THAT THEY TOOK OFF MY VEHICLE.
Power train, Dec 9, 2018
I WAS DRIVING DOWN THE HIGHWAY WHEN THE SUV SHUDDERED AND I HEARD SOMETHING BOUNCING DOWN THE UNDERSIDE OF THE SUV, WHICH ISSHUDDERONG EVERY BADATTHISPOINT SO I STOP SEEIF I COULD TELL WHAT THE PROBLEM WAS... INDEED I DID THERE WAS A LARGE PIECE OF MY TRANSFER CASE/ PTU MISSING I TRIED FINDING IT WITH NO LUCK .. I TRIED MOVING THE SUV OFF THE HIGHWAY BABYING IT JERKED AT 5 MPH MIND THEN AWD LIGHT FLASHED AND WENT RIGHT BACK OFF GOT OUT TO LOOK AGAIN YEAH WHOLE DRIVESHAFT HANGING DOWN.... NOW OUTSIDE MY SAFETY THANK GOD THIS HAPPENED AT LOW SPEED BUT THINK ABOUT THE VERY LARGE CHUNK OF METAL THAT SHOT OUT FROM UNDER MY SUV THANK GOD NO ONE WAS BEHIND ME THIS COULD HAVE BEEN VERY VERY BAD PLEASE LOOK INTO THIS IF YOU WOULD EMAIL ME I WILL TAKE PICS NEXT TIME I'M AROUND THE EXPLORER AND EMAIL THEM BACK ...APPROXIMATELY 45MPH WHEN PIECE CAME OFF AND 5MPH WHEN DRIVESHAFT FELL DOWN
Power train, Oct 29, 2018
2ND TIME THE TRANSFER CASE HAS HAD TO BE REPLACED. 115K MILES.
Power train, Sep 12, 2018
THE VEHICLE SPUTTERS AND SHAKES UPON ACCELERATION. MAKING IT DIFFICULT TO GET TO THE NEEDED SPEED, ESPECIALLY WHEN MERGING ONTO THE EXPRESSWAY. I KNOW MULTIPLE PEOPLE WHO ARE HAVING THIS SAME ISSUE WITH THEIR 2013 EXPLORERS. FORD HAS ALSO BEEN HAVING THIS ISSUE WITH THEIR FOCUS. WHEN THE VEHICLE IS TAKEN INTO THEIR MECHANICS YOU ARE TOLD THAT THEY CAN NOT FIND ANYTHING WRONG WITH THE VEHICLE SINCE THERE IS NO CHECK ENGINE LIGHT ON. I HAVE FOUR CHILDREN IN MY CAR DAILY, FORD NEEDS TO DO SOMETHING ABOUT THIS ISSUE.
Power train, Sep 11, 2018
THE CAR WARNING SYSTEM WOULD ADVISE TO SHIFT INTO PARK AFTER TURNING CAR OFF. SHIFT LEVER APPEARED TO BE IN PARK, BUT WOULD HAVE TO BE MANIPULATED SEVERAL TIMES WITH CAR RUNNING TO GET MESSAGE TO DISAPPEAR. THIS FIRST STARTED HAPPENING WITH JUST 15769 MILES AND WAS TAKEN IN FOR SERVICE 24 JAN 2014 WHILE UNDER WARRANTY. THE SHIFTER ASSEMBLY WAS REPLACED. IT STARTED HAPPENING AGAIN AT 50043 MILES AND WAS TAKEN IN FOR SERVICE ON 6 SEPT 2018. AGAIN, THE SHIFTER ASSEMBLY WAS REPLACED. MY CONCERN IS THAT THIS IS NOT JUST AN INDICATING PROBLEM AND THAT THE CAR MY NOT BE FULLY IN PARK THEREBY CREATING AN INADVERTENT ROLL AWAY OR WORSE.
Power train, Structure, Engine, Sep 9, 2018
SMELL OF EXHAUST INSIDE CABIN UNDER HARD ACCELERATION. THIS VEHICLE HAD THE FORD COMPLEMENTARY REPAIR DONE IN JULY. DEFECT STILL OCCURRING.
Power train, Sep 6, 2018
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHEN THE VEHICLE WAS ENGAGED IN PARK, THE VEHICLE STILL SHOWED THAT THE GEAR SHIFTER INDICATOR WAS IN DRIVE. IN ADDITION, THE SHIFT TO PARK WARNING INDICATOR ILLUMINATED. IN ORDER TO GET THE VEHICLE TO ENGAGE IN PARK, THE VEHICLE HAD TO BE TURNED ON AND OFF MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO CAPITOL FORD LINCOLN LLC (4490 CERRILLOS RD, SANTA FE, NM 87507, (800) 718-5855) WHERE IT WAS DIAGNOSED THAT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Power train, Jul 2, 2018
WHEN THE VEHICLE IS IN MOTION, AN ORANGE WRENCH LIGHT WILL APPEAR ON THE DASHBOARD AND THEN THE GAS PEDAL NO LONGER WORKS. ALL YOU CAN DO IS ATTEMPT TO SAFELY SLOW DOWN AND GET TO THE SIDE OF THE ROAD. ONCE AT A COMPLETE STOP, YOU CAN TURN THE ENGINE OFF AND BACK ON AGAIN. THEN THE CAR SEEMS TO BE BACK TO NORMAL AND THE WRENCH LIGHT GOES AWAY. IT IS VERY FRIGHTENING FOR THE CAR TO JUST SHUT DOWN AT ANY SPEED, LET ALONE HIGH SPEEDS.
Power train, Other or unspecified, Mar 4, 2018
MY 2013 FORD EXPLORER XLT 3.5L TRANSMISSION STARTED LEAKING FLUID BEFORE 27,058 MILES ON JUNE 14,2016 AND AS OF TODAY MARCH 3,2018 AT 44,678 MILES THE TRANSMISSION IS STILL LEAKING. THE PROBLEM WAS BROUGHT TO MY DEALERSHIP'S ATTENTION DURING A REPAIR OF BLISTERING PAINT ON THE HOOD. DEALER STATED THEY FIXED LEAKING OIL PAN RATHER THAN LEAKING TRANSMISSION. AS OF TODAY VEHICLE HAS 44,678 MILES AND TRANSMISSION HAS SHOWN SEVERAL PROBLEMS WHEN IN OPERATION: GEARS TAKE TOO LONG TO TRANSFER POWER FROM 2ND TO 3RD, 4TH TO 5TH, SEVERE OVER REVVING OF ENGINE, JERKING FEELING COMING FROM TRANSMISSION WHILE TRANSITIONING THROUGH THOSE GEARS, ABNORMAL LOUD SOUNDS EMITTING FROM TRANSMISSION DURING THESE GEAR CHANGES, LEAKING AND DRIPPING OF TRANSMISSION FLUID ONTO HOT TRANSMISSION CASE, BURNING OF TRANSMISSION FLUID AND VAPORS ENTERING VEHICLE CABIN, AND PASSENGERS COMPLAINING OF NOXIOUS OIL SMELL WITHIN THE CABIN.
Power train, Electrical system, Engine, Dec 18, 2017
DRIVING AT 55MPH ON A HIGHWAY MY FORD EXPLORER SPORT 2013 COMPLETELY SHUT OFF AND A AMBER WRENCH CAME ON ALONG WITH 2 MORE WARNINGS (TERRAIN MANAGEMENT SYSTEM FAULT AND SERVICE TRACTION SYSTEM LIGHT). I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE, BUT IT DID IT 2-3 TIMES THE SAME NIGHT. LUCKILY I WAS ABLE TO GET IT TO THE DEALERSHIP THE SAME DAY WITHOUT CAUSING AN ACCIDENT. I CAN'T IMAGINE WHAT WOULD OF HAPPENED ON A INTERSTATE AT A HIGHER SPEED.
Power train, Oct 1, 2017
CODES P2111 AND P2112 LACK OF/NO POWER VIBRATION AND SUDDEN JERK BACKWARDS. WAS DRIVING 45 MPH DOWN A BUSY ROAD AND INSTANT LOSS OF POWER PUTTING ME AND MY FAMILY IN SERIOUS DANGER
Power train, Sep 7, 2017
THERE IS AN EXHAUST SMELL COMING THROUGH MY VENTS WHEN DRIVING THE VEHICLE. WHEN PARKED IN THE GARAGE, THE INSIDE OF THE VEHICLE AND THE GARAGE SMELL AS THOUGH THERE IS A VEHICLE RUNNING WITH THE DOORS SHUT. WHEN I GET IN THE VEHICLE AFTER WORK AND IT HAS BEEN PARKED OUTSIDE ALL DAY, THE INSIDE OF THE VEHICLE SMELLS LIKE EXHAUST.