2013 Ford Explorer
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,234 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Explorer model years with reports.
Of the 2013 reports, 44 involved a crash and 11 involved a fire. 61 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Structure, body, roof and pillarsJan 19, 2024
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Campaign 24V031000 on NHTSA.gov
Suspension, rearSep 22, 2021
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Campaign 21V746000 on NHTSA.gov
Suspension, rearJul 15, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Campaign 21V537000 on NHTSA.gov
Suspension, rearMar 12, 2021
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Campaign 20V675000 on NHTSA.gov
Suspension, rearJun 10, 2019
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Campaign 19V435000 on NHTSA.gov
Wheels, hubAug 28, 2017
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
A loss of the wheel or wheel end can increase the risk of a crash.
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Campaign 17E048000 on NHTSA.gov
Fuel system, gasolineDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Campaign 15V812000 on NHTSA.gov
Structure, body, doorMar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Campaign 15V171000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Campaign 14V286000 on NHTSA.gov
Latches/locks/linkagesJun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
Campaign 13V270000 on NHTSA.gov
Fuel system, gasolineMay 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Campaign 13V227000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyMar 27, 2013
Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V109000 on NHTSA.gov
Representative owner complaints: steering
835 reports, newest first. Show all
Steering, Jan 9, 2020
POWER STEERING GEAR FAILED AS A RESULT OF CORROSION DUE TO POOR COATING
Steering, Jan 2, 2020
STEERING ASSIST FAULTED WHILE DRIVING NEARLY CAUSING AN ACCIDENT.
Steering, Jan 2, 2020
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHEN THE ENGINE WAS STARTED, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 313,286.
Steering, Dec 28, 2019
WHILE DRIVING 70MPH WITH MY KIDS IN THE CAR THE POWER ASSIST LIGHT CAME ON. I LOST ALL CONTROL OF THE POWER STEERING. LUCKILY I WAS ABLE TO DRIVE TO A SAFE SPOT USING MUCH STRENGTH TO DO SO. 2013 FORD EXPLORER 74,700 MILES.
Steering, Dec 24, 2019
MY STEERING WHEEL IS LOOSE NOT SURE IF IT HAS SOMETHING TO DO WITH A RECALL WITH THE POWER STEERING OR NOT.
Steering, Dec 18, 2019
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL SUDDENLY SEIZED AND COULD NOT BE TURNED IN EITHER DIRECTION. THE FAILURE ONLY OCCURRED WHILE MAKING A RIGHT TURN. DURING THE FAILURE, THE MESSAGE 'POWER STEERING ERROR' WAS DISPLAYED. AFTER TURNING THE VEHICLE OFF AND ON, IT RESUMED NORMAL OPERATION. CANTON ALL STAR FORD (17849 1-20, CANTON, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 45,000.
Steering, Electronic stability control (ESC), Visibility/wiper, Dec 16, 2019
THE POWER STEERING WENT COMPLETELY OUT. STEERING WHEEL LOCKED UP & THE TURN SIGNAL & WIPERS WOULDN'T WORK. AT FIRST , I COULD TURN THE VEHICLE OFF & IT WOULD RESET BUT IT STARTED HAPPENING MORE OFTEN AT A LOW SPEED OR WHEN I WOULD PUT THE VEHICLE IN REVERSE. IT WENT COMPLETELY OUT IN AUGUST 2019. MY PARTICULAR 2013 FORD EXPLORED DIDN'T HAVE A RECALL FOR THIS & IT COST $2,300 TO FIX.
Steering, Dec 14, 2019
ELECTRIC POWER STEERING STOPPED WORKING AND RESTARTED SEVERAL TIMES WHILE DRIVING ON MULTIPLE OCCASIONS IN CITY AND HIGHWAY TURNING AND GOING STRAIGHT FORWARD AND NOW HAS STOPPED WORKING COMPLETELY
Steering, Dec 14, 2019
STEERING WENT OUT WHILE DRIVING MAKING A RIGHT TURN. POWER ASSIST LIGHT CAME UP WHEN POWER STEERING GAVE OUT.
Steering, Power train, Air bags, Dec 12, 2019
RECEIVED A MESSAGE ON MY DASHBOARD " POWER ASSIST FAULT", THE STEERING WAS STIFF AND COULD NOT TURN. TURN OFF THE CAR FOR 10 MINUTES AND THE STEERING WAS FUNCTIONING OK. LATER IN THE AFTERNOON, I WAS ABOUT TO HIT THE GAS PUMP AS MY STEERING WENT STIFF AGAIN. NOW AM SCARED THAT THIS MAY CAUSE ACCIDENT
Steering, Dec 12, 2019
JUST TODAY I VIEWED ONLINE TO CHECK FOR ANY RECALLS DUE TO MY PASSENGER SIDE HEAT NOT WORKING....BY VIEWING ONLINE I WAS NOTIFIED OF A RECALL THAT SHOULD HAVE BEEN FIXED ON MY VEHICLE THAT I WAS NOT NOTIFIED ABOUT, AND WAS WANTING TO GET THIS ISSUE FIXED AS SOON AS POSSIBLE. THE ISSUE IS IT STATES THE LAST DATE TO FIX WAS IN AUGUST.
Steering, Dec 11, 2019
STEERING RECALL 14S06 ,MY CAR, WAS MANUFACTURED 14 MARCH 2012,,, THERE IS A RECALL THAT INCLUDED THE EXACT SAME ISSUE INCLUDING THE ADVANCETRAC AND SERVICE POWER STEERING SOON PROBLEM ON EXPLORERS MANUFACTURED AT THE SAME PLANT UNTIL 28 FEBRUARY 2012,,,,, I GET THERE HAS TO BE A LINE BUT THEY ARE UNWILLING TO ACCOMODATE A FAITFUL CUSTOMER. LOOKING THROUGH THE REST OF NHSTA THERE ARE EXTENSIONS OF THE ELECTRIC ASSIST REPROGRAMMING TO CORRECT THE ADVANCETRAC COMPUTER PROBLEM TIL 2023 HOWEVER ONLY IF THE EXPLORER WAS UNDER THE 28 FEBRUARY 2012 ORIGINAL RECALL. AGAIN MY CAR CAME OFF THE LINE, 14 MARCH 2012. I HAVE GOTTEN NOWHERE WITH THE CUSTOMER SERVICE 800 NUMBER EXCEPT WERE SORRY YOU ARE EXPERIENCING THE SAME EXACT SYMPTOMS AS THE CARS MANUFACTURED TWO WEEKS PRIOR TO YOURS IN THE SAME PLANT, BUT WE HAVE TO DRAW THE LINE SOMEWHERE AND THE PROBLEM IS PROBABLY RELATED TO SOMETHING ELSE. THE DEALER HAS SOME RESOURCES TO WORK WITH YOU BUT YOU NEED TO SPEAK TO THEM. MEAN TIME I HAVE NOT HEARD FROM THE LOCAL CUSTOMER SERVICE REP ED, THIS CASE WAS OPENED LAST WEEK AND THE VEHICLE IS SITTING IN MY DRIVEWAY HOPING TO HEAR POSITIVE NEWS ABOUT THE COMPUTER ISSUE AFTER SPENDING TMY OWN $1200 TO REPLACE A PART THAT SHOULD HAVE CLEARLY BEEN COVERED IN THIS RECALL 14S06 I CANNOT DRIVE IT SINCE I GOT IT INTO MY DRIVEWAY WITH THOSE TWO MESSAGES (BOTH ADVANCETRAC AND SERVICE POWER STEERING SOON) IN THE DIC,,, I GOT HOME AND SHUT OFF RESTARTED, NO STEERING , I REPARKED IT IN THE DRIVEWAY WITH "ZERO ASSIST" I ASSUME IT WILL NEED TO BE TOWED TO THE NEXT LOCATION.
Steering, Dec 9, 2019
I LOSS POWER ON STEERING WHEEL WHILE I WAS DRIVEN. STEERING WHEEL SHUT DOWN I WAS LUCKY THAT POWER CAME BACK I REPLACE THE STEERING WHEEL BUT THEY DIDN'T TELL ME WHAT WAS WRONG WITH IT. I'M SCARE DRIVEN THE SUV
Steering, Dec 9, 2019
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 65 MPH, THE STEERING, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST WAS FAULTY AND REPLACED. THE VEHICLE WAS THEN TAKEN TO TOMBALL FORD (22702 TOMBALL PKWY, TOMBALL, TX 77375, (281) 378-3160), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,100. *LN
Steering, Dec 4, 2019
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE HOME AND ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS WHO STATED THAT THE STEERING CONTROL MODULE AND THE RACK AND PINION UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO JACK MADDEN FORD (LOCATED AT 825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781) 207-9009) WHERE IT WAS DIAGNOSED THAT THE STEERING CONTROL MODULE AND RACK AND PINION UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Steering, Electronic stability control (ESC), Dec 4, 2019
UPON STARTING VEHICLE IN DRIVEWAY, EXPERIENCED INTERMITTANT POWER STEERING FAILURE ALSO SHOWING STABILITY CONTROL ERROR. VEHICLE IS 2013 EXPLORER WITH 95K MILES. TURNING VEHICLE OFF AND RESTARTING SEEMS TO CORRECT THE ISSUE FOR NOW. RESEARCED AND SAW RECALL 14V286000 FOR SAME REPORTED ISSUES, BUT SEEMS THAT MY VIN DOES NOT FALL WITHIN THE DESIGNATED VEHICLES.
Steering, Nov 30, 2019
SUSPENSION TOE LINK
Steering, Nov 29, 2019
OCCASIONALLY THE POWER STEERING ASSIST FAILURE LIGHT WOULD COME ON. I COULD KILL THE ENGINE AND RESTART IT AND IT WOULD RETURN TO WORKING. HOWEVER NOW THE WARNING LIGHT IS ON AND WON'T GO OFF. THE POWER STEERING WILL NOT WORK AT ALL.
Steering, Nov 26, 2019
STEERING WHEEL LOCKED UP TWICE IN 2 DAYS WHEN STARTED AND DISPLAYED A WARNING "POWER STEERING ASSIST DEFAULT". THE CAR HAD TO BE RESTARTED. THIS IS A SERIOUS PROBLEM THAT FORD REFUSES TO FIX ON OUR VIN.
Steering, Nov 22, 2019
WITH THE CAR PARKED OVERNIGHT, I STARTED THE VEHICLE AND PUT THE TRANSMISSION INTO REVERSE TO EXIT MY DRIVEWAY. THERE WAS A LOSS OF POWER STEERING. "POWER STEERING ASSIST FAULT" ALERT ON DASHBOARD. DROVE IT FOR ABOUT 250 METERS WITH NO POWER STEERING, STOPPED, POWERED OFF THE VEHICLE, STARTED IT BACK UP, STILL HAD LIMITED POWER STEERING, AND ADDITIONAL ALERTS INCLUDING "SERVICE ADVANCE TRAC" WITH ESC OFF LIGHTS. DROVE FOR A ABOUT 100 METERS AND POWER STEERING ASSIST RESUMED. THIS HAS HAPPENED PREVIOUSLY WITH ANOTHER DRIVER, SO IT ISN'T AN ISOLATED INCIDENT.
Steering, Nov 22, 2019
FAILURE OF ELECTRONIC POWER STEERING SYSTEM. I HAD TURNED MY CAR ON AND THE FAULT HAPPENED IMMEDIATELY. PREVIOUSLY WHEN THIS WOULD OCCUR I WOULD RESTART MY CAR AND THE ERROR WOULD RESOLVE. THIS TIME THIS DID NOT CLEAR THE ERROR.
Steering, Electronic stability control (ESC), Nov 18, 2019
THE POWER STEERING HAS FAILED AND IS REPORTING ERROR POWER ASSIST SYSTEM FAILURE. THE STABILITY CONTROL OS ALSO REPORTING AN ERROR. THE BEHAVIOR IS THE SAME AS IS DESCRIBED IN RECALL# 14V286000, BUT THE VIN CHECK DOESN'T INCLUDE MY VEHICLE IN THE RECALL EVEN THOUGH I HAVE THE SAME MODEL VEHICLE THAT IS THE SUBJECT OF THE RECALL. I HAVE SEEN REPORTS BY OTHERS REPORTING THE SAME ISSUE AND ARE ALSO FINDING THEIR VINS ARE ALSO NOT INCLUDED IN THE RECALL. INTERMITTENTLY I USED TO GET THE POWER ASSIST SYSTEM FAILURE MESSAGE WHEN I WOULD FIRST START THE CAR, BUT AFTER TURNING THE CAR OFF AND THEN ON AGAIN EVERYTHING WOULD BE FINE. HOWEVER, A FEW DAYS AGO THE SYSTEM FAILED PERMANENTLY. FORTUNATELY IT OCCURRED WHILE TUE CAR WAS STATIONARY, IN MY DRIVEWAY. I'M TAKING CAR TO DEALER FOR REPAIR TOMORROW, HOWEVER, I'M EXPECTED THE REPAIR TO COST AROUND $2000. I DONT UNDERSTAND WHY SUCH A CRITICAL PART CAN HAVE SUCH CATASTROPHIC FAILURE WHEN THE CAR IS ONLY 6 YEARS OLD AND ONLY HAS 116,000 MILES ON IT. I HAVE OWNED CARS WITH OVER 200,000 MILES THAT DID REQUIRE COMPLETE REPLACEMENT OF THE STEERING SYSTEM.
Steering, Nov 13, 2019
STEERING LOCKS UP WHILE DRIVING HAVE TO SLOWLY PUT ON BRAKES TO STOP SHUT MOTOR OFF AND RESTART VEHICLE. SOMETIMES WHEN YOU GET IN AND START VEHICLE,STEERING WILL NOT UNLOCK WHEN VEHICLE IS STARTED BUT WILL MOVE FORWARD AND BACKWARDS WITH STEERING LOCKED HAVE TO TURN KEY OFF AND RESTART VEHICLE TO UNLOCK STEERING. SOMETIMES STEERING UNLOCKED UP IN COLD WEATHER AND HAVE TO TURN ON ENGINE AND FLOOR HEAT FOR 45 MINUTES TO UNLOCK STEERING. AFTER SEVERAL TIMES OF STEERING LOCKING UP WITHOUT ERROR MESSAGE ON DASH NOW ERROR MESSAGES HILL DESCENT CONTROL FAULT AND SERVICE ADVANCED TRACTION ARE FLASHING ON DASH. THIS HAS BEEN HAPPENING FOR ABOUT TWO WEEKS BETWEEN 10/29/2019 AND 11/12/2019
Steering, Nov 12, 2019
UPON STARTING VEHICLE, STEERING WHEEL TIGHTEN UP AND EXTREMELY DIFFICULT TO STEER, COULD NOT BACK OUT OF PARKING SPACE AT WORK- POWER ASSIST ERROR LIGHT CAME ON. THIS IS SECOND OCCURRENCE. THE FIRST TIME (1 MONTH AGO) I WAS PARKED ON A HILL SO THOUGHT MAY HAVE BEEN A FLUKE. TODAY I LOOKED THE ERROR UP AND SAW FORD HAS RECALL FOR 2011-2013 BUT MY 2013 VIN IS NOT PART OF BATCH. BELIEVE FORD NEEDS TO EXTEND THE 'WINDOW' AND ADD MORE VEHICLES WITH THIS SAME ISSUE! THIS IS VERY DANGEROUS!
Steering, Nov 11, 2019
THE POWER STEERING IN MY CAR STOPPED FUNCTIONING WHILE I WAS DRIVING. THE DASH SAID THERE WAS A POWER STEERING FAULT. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD, AND TURNING IT ON AND OFF SEEMED TO RESET IT, AND I WAS ABLE TO CONTINUE ON. BY RESEARCH, THIS IS COMMON IN 2013 EXPLORERS, AND WAS A RECALL, BUT NOT ON MY VIN. IT IS GOING IN FOR REPAIR WITHIN THE WEEK. IT APPEARS THE RECALL NEEDS TO BE EXPANDED TO INCLUDE MORE MODELS. THIS IS A SAFETY HAZARD!